2 minute read

BUTUAN City – The Department of Tourism in the Caraga Region (DOT-13) will train some 7,000 tourism frontline workers and students from the region on the Filipino Brand of Service Excellence (FBSE).

DOT-13 Regional Director Ivonnie Dumadag said the FBSE is a program initiated by the agency to equip the tourism frontliners in the country with ways of delivering customer services founded on Filipino values.

“The FBSE is a flagship

Advertisement

RA Form No. 10.1(LCRO) program of DOT Secretary Maria Christina Frasco. The program seeks to revive the Filipino values of respect, love, warmth, and hospitality for our visitors and to everyone,” Dumadag said in an interview Wednesday.

Frasco, she added, wants to embed the Filipino core values in all frontline tourism workers in the country.

Dumadag led the opening of the FBSE training for 50 students who are taking hospitality, management, and tourism courses

Office in Surigao City on Wednesday. of Live Birth (sex to be changed) (sex to be adopted) of HERISTY EBAO DELA CRUZ who was born on JANUARY 9, 1997 at KAPATAGAN, LANAO (complete name of document owner) (complete date of birth) (place of birth)

In a separate interview Wednesday, Richard Amores, a DOT-13 accredited trainer, described the FBSE as a core program with a focus on human capital.

“The FBSE training is composed of three modules with topics on the Seven Core Values of Filipinos, the GUEST Technique which teaches our front-liners in providing excellent services to their clients, and the Heart Module that focuses on answering and dealing with customer complaints,” Amores said.

DEL

HERMOCELIA

(name

(name

INSET: A KEY TO TEACHERS' PROFESSIONAL GROWTH AND ADVANCEMENT

By: MARCELO Q. MABALOS Principal I/ OIC-PSDS

Teachers' Professional Growth and Advancement lies on the kind of trainings that they acquire as they perform their task as learning facilitator inside the classroom.

Seminar, Learning Action Cell sessions, and In-Service Training are the three (3) Developmental interventions that teachers' skill in facilitating learning can be honed. Thus, MidYear In-Service Training Activities of the Division of Cagayan de Oro City School Year 2022-2023 is a unique activity ever since. This MidYear In-Service training is different from the primitive practices wherein schools will always encounter difficulty in scouting potential resource speakers and topics to be shared to teachers. This time, topics are unified throughout the Division and all the school administrators were capacitated for they are the resource speakers on their respective district.

The first FBSE training in the region was conducted last week in Tandag City, Surigao del Sur province, participated in by 50 personnel from the municipal and provincial tourism offices. For this year, the DOT is targeting 100,000 tourism frontline workers in the country to undergo the FBSE training. (PNA)

EXTRA JUDICIAL PARTITION WITH DEED OF ABSOLUTE SALE

Notice is hereby given that the late DOROTEA BAHIAN who died on _______ at ________; That the deceased left no debts, and no will of testament, but left a parcel of land, more particularly described as follows:

L. ROA.

IKE

This article is from: