Programme Representative Handbook by Greenwich Students' Union

Programme Representative Handbook Exclusive interview with

7102 - 6102

Students' Union University of Greenwich

Message from your Deputy Vice Chancelor and Vice President Education Hello, Congratulations on being elected as a Programme Rep! We are looking forward to working with you and appreciate the hard work and dedication you will put into your role over the next year! As a Programme Rep you are now a key part of a history of engaged students at the Students’ Union, University of Greenwich. You will be playing an important role in the development of your programme and the wider the University through representing your peers. But, you are also an essential link for the Students’ Union. The SUUG is developing and growing more and more every year, and relies on you to help shape and develop the future of the Union because your knowledge as a student is invaluable! Your Students’ Union will provide all the essential training that is required to be a well prepared Programme Rep. This handbook, which has been created by the Students’ Union in partnership with the University of Greenwich, will also be a brilliant resource for you to use and find additional information to support you in your role! Along with the Student Voice Team, the Students’ Union are here to give you the confidence and support to become a strong and successful representative, in order to best deliver quality representation to your cohort. The University is proud of the partnership between students and staff, and of the fact that we work together to improve student outcomes and the wider student experience. We wish you luck for your term in office, and if you’re ever in any doubt be sure to come to the Students’ Union for support. Thank you in advance for what we know will be another successful year! Vivian van Lent, Vice President Education – Students' Union Professor Susan Lea, Deputy Vice Chancellor (Academic)

A wor d fr om y our Dir ect or s of S t uden t E x per ien ce “The Faculty of Business relies on its Programme Representatives in order to help us better understand the views of our students, to enable us to solve problems and resolve issues together, and to improve the quality of both education and the overall experience for all our students. Representation from all programmes and levels of study is essential in this so I would encourage you to become a Programme Representative; you can make a difference and also gain valuable skills and experience to add to your CV.” Colin Allen, Business School ‘’Higher education is a project run in partnership between students, universities and others. I believe that in that team, student reps play a crucial role with tutors and others in shaping directions, outcomes and developments in the education and experience of all students. So let’s work together! Welcome to our programme reps!’’ Corine Delage, Faculty of Architecture, Computing and Humanities ‘’The university is strongly committed to the concept of active participation by students its processes and procedures. We wish to engage students in meaningful conversations about how the university currently operates and how we would like it to develop in the future. Being an active student representative enables you to be part of the conversation about what the university is and what it can become. You play an important role representing the wider constituency of fellow students in your courses, programmes and faculty. On an personal level, being a student representative demonstrates to others that you are a person of integrity, responsibility and team mindedness, all of which are attributes that contribute positively to your CV or Linked-In profile and help make you particularly attractive to employers. Being a student representative is good for you and good for your university.’’ Michael McGibbon, Faculty of Engineering and Science In the Faculty of Education and Health our Programme Representatives play a crucial role in developing and enhancing the student experience. Programme Reps are uniquely placed to build strong relationships with their peers, the Students' Union, academic staff, professional services staff and university senior managers. They do this by developing skills of careful listening and providing constructive feedback to all of these stakeholders. In so doing Programme Reps are key to helping the faculty make progress in teaching, learning, administration and support. A bye product of developing these skills is of course an enhanced place in the employment market! The programmes in the Faculty are diverse, often complex, and almost all have both external placements and University based study. Furthermore, all programmes are scrutinised by external bodies such as the QAA, NMC and Ofsted, all of whom draw heavily on the views of students when making their judgements. In short, we want to improve the quality of the student experience in a collaborative partnership with you, and we look forward to working with you to this end.’’ Chis Philpott, Faculty of Education and Health

CONTENTS 5

Key Contacts

Representation Stucture

What do Reps do?

Tips and Tricks

What's in it for you?

Faculty Officers

ADVICE

Part Time Officers

Progression and Opportunities

BOTH THE STUDENTS' UNION AS THE UNIVERSITY OFFER SUPPORT AND ADVICE TO OUR STUDENTS

Volunteering

Programme Rep Agreement

Advice Service

Dyslexia and Wellbeing Service

Student-Led Teaching Awards

Jargon Buster

BEING A REP

TIPS AND TRICKS TO HELP YOU IN YOUR ROLE Check how to be the most successful you ca be on page 8

VOLUNTEERING AWARDS NIGHT

WORK ON YOUR TRANSFERABLE SKILLS Log your ours and skills and become more employable!

WWW . SUUG . CO . UK

THE STUDENTS' UNION CELEBRATES EVERYBODY'S SUCCESSES!

K ey C on t a ct s Greenwich

Avery Hill

Medway

Students' Union University of Greenwich Cooper Building King William Walk Greenwich London SE10 9JH Telephone: 020 8331 7629 Fax: 020 8331 9255

Students' Union University of Greenwich Student Village Southwood Site Avery Hill Campus Avery Hill Road SE9 2UG Telephone: 020 8331 9596 Fax: 020 8331 9369

Greenwich and Kent Students' Unions Together Pilkington Building North Road Chatham Maritime Chatham Kent ME4 4JB

S t uden t V oice Heather Doon Student Voice Manager Studentsâ&#x20AC;&#x2122; Union University of Greenwich h.doon@gre.ac.uk

Conor Shanahan Representation Coordinator Studentsâ&#x20AC;&#x2122; Union University of Greenwich c.shanahan@gre.ac.uk

Officer T ea m Scarlett Dempsey President s.dempsy@gre.ac.uk

Luke Ellis Vice President Welfare l.ellis@gre.ac.uk

Vivian van Lent Vice President Education v.vanlent@gre.ac.uk

Louis Hale Vice President Student Activities l.c.r.hale@gre.ac.uk

REPRESENTATION STRUCTURE As a student at the University of Greenwich you are automatically a member of the Students’ Union, University of Greenwich (SUUG). SUUG and its elected student representatives work hard to ensure your university experience is the best it can be, and there’s plenty of opportunities for YOU to get involved too! There are various levels of representation that have various responsibilities. Below is the SUUG representation structure and the specific meetings that these student representatives are expected to attend.

COURT

Academic Quality & Standands Committee Academic Council Academic Planning Committee Student Experience Committee

SABBATICAL

Sports Council Activities Execs Student Council

OFFICERS

Student Council Executive Committee Campaigning & Representation

Student Council Faculty Forums Faculty Academic Quality & Standards Committee Faculty Student Experience Committee Faculty Board Meetings

Representa ves SPORTS & SOCIETIES REPRESENTATIVES

PART TIME OFFICERS

Faculty Forums

PROGRAMME

FACULTY OFFICERS

Departmental Programme Committee Meetings

REPRESENTATIVES

WHAT DO REPS DO? WHAT ARE PROGRAMME REPS? Programme Reps are students, who are dedicated to representing and supporting their peers and programme, who attend meetings to discuss issues and problems being raised by their peers. Any student is eligible to become a Programme Representative. There are normally two Programme Reps per cohort, per year. WHY ARE PROGRAMME REPS IMPORTANT AND WHAT DO THEY DO? Programme Reps are the foundation for change at the University of Greenwich, and becoming one is a great opportunity to get involved with your Students’ Union. Programme Reps are expected to: •To be the voice of students studying on their programme •To take active engagement with how decisions are made •To liaise with their Programme Leader and Tutors on a regular basis •To represent their peers’ opinions and interests at various meet ings and activities, addressing issues which may impact the quality of the experience at University •To work with SUUG and feedback information to develop policy, end bad practice and educate students about important issues at University •To keep abreast of students’ issues through actively engaging the opinion of their peers WHAT MEETINGS DO THEY HAVE TO ATTEND?

MEETING

WHO WILL BE THERE?

HOW OFTEN?

Departmental Programme Committee Meeting

Head of Department, Programme Leaders

One per month (roughly one and a half hours)

Faculty Forums

Vice President Education Faculty Officers Other Programme Reps from Faculty

One Per Term (Roughly One Hour)

Annual Members Meeting

Programme Rep Training

Sabbatical Officers Student Voice Any student/member of staff Vice President Education Student Voice Other Programme Reps from your Campus

One Per Year

TIPS AND TRICKS Communication • Ask your tutor if you can introduce yourself to your class. You can stand up and say ‘hello’ or send out an email explaining your role. • Get in touch with your Faculty Officers and Programme Reps. You need to be able to communicate and share ideas, workloads and support each other. Make sure to join the ‘SUUG Programme Reps Group’ on Facebook! • You can set up groups after a lecture or in a break to chat about their problems and successes. You are a representative for all of your students’ ideas, not just your own! Why not hand each student a post-it note and ask them to write down a suggestion or problem they are facing and collect them back and analyse them before you feed them back at your Departmental Programme Meeting or Faculty Forum. Gathering Ideas • Look at recent student feedback such as NSS data for your Faculty. • Talk to other programme reps in your Faculty to find out if there are any ongoing issues, especially from those who have already taken your module/course. • Talk to reps in other Faculties and find out what’s going on for them – you’ll be surprised how different things are in other faculties. Could your Faculty learn from somewhere else? Feeding in • You can do this at the termly Faculty Forums or by speaking to your Vice President Education at any time. • You can pass issues on to your Faculty Officers to raise in the Faculty Student Experience Committee and to the other members of Student Council. • Feeding in may also be more informal communication to individual members of staff via email. Feeding back • Coordinate with other Reps in your programme to send an email out to your whole programme on what issues you raised and what the outcomes were. • Update any social networking pages after each meeting or development. • Let your Faculty Officers know if you run into difficulties, or come across something you think might affect a wider range of students. Organisation • Keep a diary for meetings. By keeping organized you will remain professional and not have to rely on reminder emails. You will be able to prepare for meetings, consulting your students first. This will allow you to be proactive in meetings, be involved and question staff members. • Keep a record of what you raise and what the outcomes where. You can use this as a point of reference and it will be really useful for the next year’s Reps in the same position. Every time you work on an issue or have a win, let the Student Voice team now. We can help, promote and award your hard work! It just takes a quick email to reps@gre.ac.uk.

WHAT’S IN IT FOR YOU? Programme Representatives have a lot of responsibility, they are not only a great asset to the University and the drivers of positive change, but also are offered a great opportunity to get more out of University life. Becoming an Programme Representative might open doors for you that you didn’t know existed. PERSONAL DEVELOPMENT, SKILLS AND CONTACTS As a Programme Representative, you will gain and refine countless transferable skills, and have the opportunity to attend meetings with some of the University’s most important members of staff. You can hone and build on representation and communication skills, gain confidence speaking to larger audiences, become better at time management and meet new people. Being proactive and engaged in meetings and the University you will start to know familiar faces around the campus. Keeping in regular contact with your tutors and peers will show your dedication to University on another level. If you are interested in continuing Postgraduate Study or running in the elections, it’s a great idea to get yourself known. VOLUNTEERING TOOLKIT You will be volunteering your time as a Programme Representative, and will therefore also be able to log your hours of work on our Volunteering Toolkit. Turn to Page 12 for more information. UNION AWARDS If you show excellent dedication and make a real difference you have a chance to be nominated in the Union Awards. This is a great way to show potential employers all the fantastic things that you have done and been rewarded for. There are Awards for Best Programme Rep, Faculty Officer, Part-Time Officer and more! HEAR Your work as a Programme Rep will be highlighted in your Higher Education Achievement Report (HEAR) which you will receive shortly after you graduate.

FACULTY OFFICERS WHAT ARE FACULTY OFFICERS? Faculty officers are the next step up from Programme Reps. There are 4 per Faculty, 16 in total. Faculty Officers have greater responsibility, supporting Programme Reps across their faculty, representing their entire Faculty and coordinating with other Faculties. They are more involved in the Students’ Union and act as a link between SUUG and the University. They are responsible for being proactive and communicating with Programme Reps, as well as taking large faculty wide issues to Faculty level meetings. WHY ARE FACULTY OFFICERS IMPORTANT? Faculty Officers are an integral part of the representation structure within both the University and the Students’ Union. Faculty Officers are required to oversee their entire Faculty, outside of their own area of study. They provide useful opinions and great insight in the overall running of the University from Programme level to Faculty level. Faculty Officers attend high level meetings as a voice for their fellow students. Faculty Officers also provide crucial support for Programme Reps, identifying and solving local problems. WHAT DO FACULTY OFFICERS DO? Faculty Officers are expected to: • Attend and engage in Student Council – the highest governing body in the Students’ Union. • Proactively seek out and identify student opinion in the Faculty • To take active engagement with how decisions are made • To represent their peers opinions and interests at various meetings and activities, addressing issues which may impact the quality of the experience at University • To have regular communication with Programme Reps and update them with any appropriate information • Attend and engage in Student Council • Co-Chair Faculty Forums with VP Education

PART TIME OFFICERS There are eleven voluntary Part-time Officer positions, with each of the Officers responsible for a specific portfolio (e.g. LGBT+ Students, Greenwich Campus Students). All Part-time Officers are members of Executive Committee and Student Council. They work closely with Sabbatical Officers, play a leading role in running the campaigns and assume an active role in promoting the Union and its values.

disabled.officer@gre.ac.uk

womens.officer@gre.ac.uk

international.officer@gre.ac.uk

mature.officer@gre.ac.uk

volunteering.officer@gre.ac.uk

pgpt.officer@gre.ac.uk

Greenwich.officer@gre.ac.uk

bame.officer@gre.ac.uk

lgbt.officer@gre.ac.uk

averyhill.officer@gre.ac.uk

medway.officer@gre.ac.uk

PROGRESSION AND OTHER OPPORTUNITIES There are loads of fantastic opportunities to get more involved with your Students’ Union. If you’re interested in any of the below roles then come and talk to us about it. If you want any more information visit our website! There are 5 Elected NUS Delegate positions which exist to represent you on a national level at the annual NUS National Conference. The 6 delegates attend the conference to vote on national policy and elect the NUS leadership for the year ahead. These are elected in October. There are 16 Faculty Officer positions with each Officer responsible for a specific portfolio. All Faculty Officers are members of the Students’ Union Student Council. They work closely with Sabbatical Officers, play a leading role in university relations and assume an active role in promoting the Union and its values. These are elected in October. There are 11 Part-Time Officer positions with each Officer responsible for a specific portfolio. All Part-Time Officers are members of the Students’ Union Executive Committee and the Students’ Union Council. They work closely with Sabbatical Officers, play a leading role in running campaigns and assume an active role in promoting the Union and its values. These are elected in February. There are 4 Sabbatical Officer Positions in the Students’ Union which are full-time paid positions for a one year fixed term. They have the unique opportunity to be part of the Students’ Union leadership and can shape and influence the academic and social life of students at the University of Greenwich in pursuit of improving the student experience. These are elected in February. Why not start an Academic Society for your programme? If you want a place to discuss the recent series of lectures and organize guest speakers to attend or just give people an opportunity to socialize in your programme you can start a society here! SUUG also has many different sports groups you can join. You can get involved with the running and organization of a sports group, represent all sports group on Student Council as a Sports Rep or just play a few games to meet new friends. We also offer plenty of in-house volunteering opportunities such as Fresher’s Helper positions, Advice Volunteers, as well as Student Leadership Elections and Bye-Elections helpers. • To work with SUUG and feedback information to develop policy, end bad practice and educate students about important issues at University • To keep abreast of students issues through actively engaging the opinion of their peers

VOLUNTEERING AND EMPLOYABILITY Both the University and the Students’ Union at Greenwich strongly encourage our students to be the best they can be during their University career, hopefully leaving with their dream graduate job! Coming out of graduation with just your degree is sometimes not enough, and there are many ways to enhance your CV whilst you’re studying at Greenwich. Dedicating your own time to your duties as a volunteer without payment is classified as voluntary work, which is a fantastic way to make your CV stand out from the rest! Here are some of the services that we offer to help you make the most of your experience as a representation volunteer: VOLUNTEERING TOOLKIT As previously mentioned, you are able to log your volunteering hours into our Volunteering Toolkit. Signing up is really easy and quick, and will enable you to keep a more accurate record of all the wonderful time you have put in! It's just some basic details about yourself, and what type of volunteering opportunities you're interested in, so we can make sure we only send you relevant opportunities. Once you’re signed up as a registered volunteer, you will be able to log the skills you have gained from your volunteering experience, or even from your work placement, as well as the overall hours that you have committed. We encourage our volunteers to log their hours and skills regularly, to make sure that none are forgotten about and therefore not recognised. So make sure you keep your eye out for our monthly prize draws! If you’re interested in attaining even more volunteering hours, you will also be able to search for other volunteering opportunities, which can range from helping the Students’ Union at Freshers, to teaching sports to kids for a charity, to helping to run a student society. GREENWICH STUDENT CERTIFICATE FOR VOLUNTEERING (GSCV) The GSCV has 3 levels, Bronze, Silver, and Gold, and is earned through logging your hours and skills via the Toolkit, and completing reflective reviews about your volunteering. The reflective reviews are verbal (Silver Award) and written (Gold Award), and are designed to help you relate your volunteering experience to interview and job application situations. Being accredited with the GSCV will be something great to add to your CV, and will hopefully help you dearly when you come to leave University looking to start your career! If successful in completing one of the GSCV levels, you will be presented with the certificate at SUUG’s Annual Union Awards, usually held in May every year.

PROGRAMME REP AGREEMENT We hope that your experience as a Programme Rep is enjoyable, productive, and beneficial to you. Here we aim to set out what you can expect from your Students’ Union and what we expect from you in your role. We ask you to confirm your agreement with the following principles as part of your training and induction process. What you can expect as a Rep • To undertake your role in a supportive, positive environment. • To receive comprehensive training into your role and to be provided with named contacts for support • To have opportunities to provide feedback on your experiences as a Rep, and for this feedback to be taken seriously. The Vice President Education will also host termly Faculty Forums to gather feedback from reps on their experiences. • To be treated with respect, courtesy and fairness, free of discrimination. • To receive recognition and thanks for performing your role. You will be able to record your activities as a rep on the Volunteering Toolkit, and be award with the GSCV at the annual Union Awards. • To be able to call other reps to account for their conduct and, accordingly, to be called to account for your own by your cohort, fellow reps, Faculty or Student Voice team. • To commit at least 2 hours of work a month (including meetings). What we expect of you as a Rep • To understand the responsibilities and boundaries of the role as they are set out in this handbook and the role of being a Programme Rep. • To attend one initial training session at the beginning of your term. • To attend your Faculty’s Faculty Forum each term, as well as any other meetings you are invited to in your role, and to send your apologies and a small written report to any meetings you cannot attend. • To actively work to become aware of issues of concern amongst the students you represent and to communicate these issues via the appropriate channels to the University and Students’ Union. • To represent the diversity of students in your cohort, conducting yourself in a professional and respectful manner in line with the Students’ Union and University of Greenwich policies. • To remain communicative with your cohort and key contacts via email including letting your key contacts know as soon as possible if you no longer wish to be a Rep.

ADVICE SERVICE Your Students’ Union Advice Service is free, independent and confidential. Staffed by three permanent advisers with support from trained volunteers, we advise on both academic and welfare issues on the Avery Hill (Southwood Site) and Greenwich campuses, with GK Unions providing a separate service for students based at Medway. We are licensed to give debt and money advice. www.suug.co.uk/advice / 020 8331 8267 www.gkunions.co.uk/advice / 01634 88 88 55 Ground Rules for Supporting Students in Difficulties 1. Don’t give advice! Listen – check what’s wanted – refer on to Advice. If a student wants to be accompanied to a meeting, check first there’s no advice need. If it’s purely moral support, Advice, the SU and the student will welcome your involvement, as long as you’re willing and confident to do this, and you’ve got the time! If there’s any doubt, contact the Advice team. 2. Ask for support! Make use of the expertise within the SU. We’d always prefer it if students ask questions, and the earlier the better so that you’re confident in what you’re doing. We’re here to help you make informed decisions, and alongside Voice, to help you put the plans into action (at least for us on academic & welfare issues). 3. Share Information. If there’s an issue going on with an individual student, or with a course, inform the SU. If there’s a need for advice, we can respond quickly. And the more the SU knows what’s going on, even if we don’t need to get involved to support you, the more informed our own work is at a strategic level. Definitely inform the Advice team if you’ve got a reason to be concerned about an individual student. 4. Referring students for advice. If it’s urgent or an emergency, do feel free to speak to an available adviser, using the email or phone number above. Main emergencies we’re concerned about: • No money for food • Risk of eviction, disconnection, loss of essential services • Serious risk of harm for whatever reason / Emotional Distress and/or suicidal thoughts Out of hours support: • In an emergency, call 999 (police, fire, ambulance) • Emotional distress: Samaritans (116 123), London Nightline (0207 631 0101) • Shelter housing advice helpline (8am – 8pm: 0808 800 4444) 5. Response times – The advice team can be busy, but will respond to email and phone enquiries within 2 working days, not necessarily with a full answer, but to agree what we’re able to do and when. We’d like the same if we need to contact you, and if we’re asking for your help, we’d expect to offer our support to help you. If we can help you to resolve students’ issues, it makes our own work more manageable, so don’t be shy, give us a try! 6. Confidentiality. We’ll only break confidentiality in the limited circumstances set out in our Service Standards (http://www.suug.co.uk/welfare/advice/standards ). Otherwise, we will not share information with the rest of the SU without consent. Student reps can support us to keep the service confidential by not talking about students’ situations once they’ve referred students to the advice team if the student concerned doesn’t agree to this. The more we all respect students’ privacy, the more confident they will be to engage with all of us.

STUDENT WELLBEING SERVICE INFORMATION Who are we? Disability & Dyslexia Coordinators Greenwich – Lucy Smith (Mon-Fri) & Janet Harper (Mon, Weds, Fri) Medway – Elizabeth Perfect (Mon, Tues, Weds) Avery Hill – Anne Heans (Mon-Fri) Counsellors Greenwich – Tanya Dyer (Tues, Weds, Fri) & Nil Plant (Thurs) Medway – Chris Baker (Weds, Thurs) Avery Hill – Nil Plant (Mon, Tues, Thurs) Mental Health Coordinator Greenwich – Alex Akande (Mon, Weds, Thurs, Fri) Medway – By appointment Avery Hill – Alex Akande (Tues) What do we do? The Student Wellbeing Service provides information, guidance and support to current and prospective students with disabilities and specific learning difficulties. Disability and Dyslexia specialists can advise students about anticipatory adjustments the university already makes and liaise with faculties to arrange further individual reasonable adjustments which students may need to access their studies. For example, exam arrangements need to be requested by us in good time before exams. We can also guide eligible students through the DSA process, provide dyslexia screenings and give advice on assistive technology software. Coordinators also offer training workshops on the use of this software which are advertised on the Student Portal. Counsellors offer confidential 1:1 counselling sessions. They also offer a range of motivational and self-development workshops which are advertised on the Student Portal. There are also a number of self-help guides on the Counselling webpages and links to out of hours services. Appointments are also available with associate counsellors; these are fully-supervised, trainee counsellors. ALL APPOINTMENTS WITH SWS STAFF ARE OFFERED ON SELF-REFERRAL BASIS Disability & Dyslexia Tel: 020 8331 7875 or Email wellbeing@gre.ac.uk Counselling Tel: 020 8331 9444 / 020 8331 7875 or Email: counselling@gre.ac.uk Mental Health Coordinator Tel: 020 8331 7875 or Email wellbeing@gre.ac.uk Drop in sessions Disability and Dyslexia coordinators and Counsellors offer drop in sessions. These sessions are usually only suitable for students with quick queries. They are advertised on the Student Portal.

STUDENT-LED TEACHING AWARDS The Student-Led Teaching Awards is a yearly event that acknowledges the lectures and staff members from the University who are committed to delivering the best possible teaching and supervision within the student experience. These awards are completely student-led to ensure true authenticity for the recognition that staff members receive. This means that; - Only students can nominate staff members - Students sit on the board that discuss the nominees and winners - Students assist and lead in the organising and presentation of the event This year is the second year that our students have a change to nominate lectures, tutors and other members of staff for the following awards: • Outstanding Personal Tutor Award (1 Winner for each Faculty) • Inspirational Teaching Award (1 Winner for each Faculty) • Supervisor of the Year (1 Winner for each Faculty) • Extra Mile Award

The Student-Led Teaching Awards are championed by your Vice President Education Vivian van Lent alongside the partnership and support from the University. In order to highlight the importance of the student experience and the student voice. For more information and to nominate your Lecturers go to www.suug.co.uk/slta

JARGON BUSTERS Ever been in a meeting that has been so fast paced, with acronyms being thrown left and right and you have had no idea what any of them mean? Wonder no longer with the Students’ Union Jargon Buster, a helpful guide to meeting jargon that should get you through any University Meeting! If something comes up and it’s not on the list, let us know and we’ll add it! Email reps@gre.ac.uk.

Jargon Academic Council

Academic Planning Committee

Meaning

Makes recommendations to the Court towards the running of the University. Many of the committees feed into Academic Council. Academic Council is chaired by the Vice-Chancellor. The Academic Planning Committee (APC) is responsible for academic portfolio planning and development and for making recommendations to Academic Council on approval and re-approval of partners, with due consideration for enhancing quality and standards.

Academic Quality and Standards Committee (AQSC)

The Academic Quality and Standards Committee (AQSC) is responsible for the development and implementation of policy and procedures relating to the academic quality and standards of all academic provision within the University and of the academic programmes offered by partners in the UK and overseas which lead to University of Greenwich awards or recognition of credit.

Agenda

The list of issues that are to be discussed in the meeting. This should be sent to you in advance.

Alumni

Former students of UoG. UoG has a lot of famous and notable alumni including Natasha Beddingfield, JME and Malorie Blackman.

AMM

Annual Members Meeting.

Annual Monitoring

Once a year course teams look at data and feedback about their course to identify issues or trends which they need to make a change too.

AOB

Any Other Business. This is the section at the end of many meeting agendas, where an item can be brought up that has not appeared on the agenda.

Audit

‘Audit’ considers evidence to see how much the University complies with its procedures.

BAME/BME

Black Asian and Minority Ethnic

JARGON BUSTERS

Chair

Chancellor

Chief Operating Officer (COO)

A person who leads the meeting. They will make sure that everyone is given a chance to speak. They also ensure that there right amount of time is given to agenda items so that the meeting does not run over. Baroness Scotland. The Chancellor presides at ceremonial occasions and acts as an ambassador for the university. The post is an honorary one. Anne Poulson overseas the running of all of the services offered by the University such as HR, ILS, Student Affairs, Statistics and Planning and works closely with the Faculty Operating Officers who oversee the operations within their faculties. ACH – Richard Morin Business – Lee Devlin FEH – Lucie Pollard

Court

DSE

DVC

Educational Development Unit (EDU)

Environmental Sustainability

FES – Stuart Ashenden Governors who oversee the mission and character of the university. The University Court is the main decision making body of the University. It has the ultimate responsibility for the strategic plans of the University, and for the deployment of resources. The Court monitors the overall performance of the University and holds the Vice-Chancellor accountable for effective and efficient management. Director of Student Experience. There is one DSE per Faculty. Corine Delage for ACH, Colin Allen for Business, Christopher Philpott for Education and Health and Michael McGibbon for Engineering and Science. Deputy Vice Chancellor. We have two DVCs – Susan Lea (Academic) and Javier Bonet (Research and Enterprise) They work in partnership with Schools and Offices to promote innovation and excellence in learning, teaching and assessment that meets the needs of students and enhances the student learning experience and reputation of the university. Making decisions and taking actions that are in the interest of protecting the environment and nature.

JARGON BUSTERS Equality Diversity and Inclusion (EDI)

Ensuring that the university is free from discrimination and is a diverse and tolerant place to study.

The course evaluation system used by the University. It was trialled last year but will run each year. We currently have four faculties: Architecture, Computing and Humanities (ACH), Education & Health (FEH), Engineering & Science (FES) and Business. A Faculty Board is responsible to Academic Council for co-ordinating the work of the Faculty's constituent academic units in the furthering the University Corporate Plan and Key Performance Indicators. Further Education

Higher Education

HEFCE

Higher Education Funding Council for England

Information and Library Services (ILS)

Anything to do with IT and the library service may be referred to as ILS.

Evasys

Faculty

Faculty Board

Membership

Minutes

NSS Papers PG

The group of people who attend a certain committee. A record of what has happened in a committee. Usually someone at the committee will have the noting down everything that is discussed and these notes will be circulated as “minutes” after the meeting has ended. National Student Survey Before each meeting the secretary to the committee will ask for contributions to the agenda and will send out the papers which explain what will be discussed in the meetings. Postgraduate. Postgraduates are either Taught or Research. There is one per faculty and they are the heads of each of the faculties.

Pro-Vice Chancellor (PVC)

ACH – Judith Burnett Business – Jon Sibson FEH – Linda Burke FES – Martin Snowden

QAA

Quality Assurance Agency

JARGON BUSTERS

Quality Unit

The result of the reshaping of quality management has been the creation of a single University quality management team - the Academic Quality Unit (AQU) - to encompass all of the key institutional- and local-level quality and standards activities.

Review

â&#x20AC;&#x2DC;Reviewâ&#x20AC;&#x2122; is a self-assessment of achievement against stated aims and objectives, asks for student opinions and considers evidence.

SEC

Student Affairs

Student Experience Committee. The Student Experience Committee (SEC) is responsible for the strategic development and implementation of policy and procedures that ensure and enhance all aspects of the student experience Student Affairs staff provide a range of services to colleagues within the university who work with students, from support and welfare to employability skills-building. The highest democratic decision making body within the Studentsâ&#x20AC;&#x2122; Union. The membership is:

Student Council

4 sabbatical officers 11 part-time officers 16 faculty officers 10 sports and society representatives

Louise Nadal. The University Secretary is appointed by the Board of Trustees and is responsible for ensuring that the University University Secretary remains compliant within the legal framework, which defines its obligations and duties, and for support to the governance of the University The process which allows for the university to Validation/Revalidation focus on standards of education and resolving problems in specific courses. David Maguire. The Vice-Chancellor is the Chief Executive of the university and has overall responsibility for the management of the Vice Chancellor (VC) institution and its direction. He is accountable to the University Court. Increasing the number of people who attend Widening Participation university and making sure that people from all (WP) backgrounds are given the opportunity to study a degree.