AV Integration July/August 2018 by Sun Circle Publishers

INTEGRATION July/ August 2018

www.av-integration.co.za

Special Report

PWC tower of light COVER FEATURE

Saxon IPTV INSTALLATION

Discover the unseen Self-aligned by the power of gravity

UniSee View

UniSee Mount

UniSee Connect

Barco UniSee, revolutionizing the LCD video wall experience A bezel-less LCD video wall needs a mounting structure that ensures the precise alignment of sturdy panels while protecting the edges of the panels. The UniSee Mount is sheer mechanical innovation. It uses gravity to keep the panels perfectly aligned over time, allowing uninterrupted flow of content across multiple screens.

logo ForPartner more information, contact SkyGroup Communications, an authorised Barco UniSee distributor:

T.: +27 11 463 0013 info@skygroupcom.co.za Watch the video on www.skygroupcom.co.za

www.barco.com/unisee

IN THIS ISSUE

Contents

Saxon IPTV • AV over IP • Architectural Lighting • Digital Signage

17 4 ISE Relocates ISE to relocate to Barcelona in 2021

6 Crestron wins Crestron wins Microsoft Global IoT Award

6 Epson tops market Epson tops South African market

7 Digital plugin for Outlook Omega launches digital plugin for Outlook

Training Centres

AV over IP

Barco opens two training centres

International SOS Assitance-SA installation

8 INFOCOMM 2018 New records in Las Vegas

10 Products Highlights from InfoComm

16 Saxon IPTV

Expert Opinion

Video conferencing

Digital Signage

28 PRODUCT REVIEW StarLeaf video conferencing solution

Dynamic digital signage solutions in SA

40 COmpany Profile PVision extends services

ARchitectural Lighting

PwC Tower of Light

ROADSHOW

Saxon IPTV upgrade

www.av-integration.co.za

Aubrie du Plooy takes AV on a journey

Editor's Comment

avintegrationza

avintegrationsa

avintegrationza

EDITORIAL Nicole Barnes – Editor editor@pro-systems.co.za +27 (0)66 489 3482

Contributors Chaz Nielsen | An AVIXA Certified AV Technologist at Audio Visual Centre, Nielsen specialises in AV solutions for the corporate, commercial and domestic markets.

Video conferencing and AV / IP

Abrie du Plooy | Abrie is a professional AV consultant for Electrosonic SA, and holds an Avixa CTS qualification. Abrie’s field of expertise stretches across both the corporate and residential AV markets and is a skilled writer and industry commentator.

Welcome to the first edition of AV Integration Magazine. Over the past few years, we have covered both the AV integration and the entertainment technology markets in one publication. There is little debate that the professional AV market has grown dramatically in recent times. This revolution is driven by ever-advancing technologies that enable the realisation of smarter environments for the corporate world, education sector and in hospitality and leisure, among other applications. Having consulted closely with our readers and advertisers, we have decided that it is time to provide Africa’s professional AV integration market with a dedicated media platform, which includes a new print publication, website and social media platforms specifically designed and targeted for this market.

Publishers Publisher Simon Robinson | simon@suncirclegroup.com

Sales

Claire Badenhorst | sales@suncirclegroup.com

SOCIAL MEDIA Lesedi Makeketa | socialmedia@suncirclegroup.com

Design Trevor Ou Tim | design@suncirclegroup.com

Subscriptions

Albertina Tserere | data@suncirclegroup.com

In launching AV Integration, we aim to present you, our valued readers, with an opportunity to tell your stories, share your successes and keep you up to date with the latest technology and trends in the professional audiovisual industry both locally and internationally. As always, we would appreciate any ideas you may have, and I encourage you to contact me directly or engage with the team via social media or on our website in the weeks and months ahead. In this issue of AV Integration, we take a look at the cutting edge IPTV solution that has been implemented at the world-renowned Saxon Hotel, Villas and Spa in Johannesburg. On the international stage, we showcase a selection of innovative products that have been launched by some of the world’s leading equipment manufacturers at InfoComm 2018 – recently held in Las Vegas, USA. On the corporate installation front, we chatted with International SOS Assistance – South Africa about their journey from an outdated and unreliable AV system to a new AV over IP matrix at their new premises in Midrand. Also, local AV integrator, Chaz Nielsen shares his thoughts on video conferencing, and we take a look at the rapid adoption of digital signage solutions across vertical markets in South Africa. Finally, Abrie du Plooy shares his awesome journey across South Africa with the Electrosonic Lumens Roadshow. I hope you enjoy the read. Regards

Nicole Barnes

Accounts

Helen Loots | accounts@suncirclegroup.com

Sun Circle Publishers (Pty) Ltd Tel: +27 11 025-3180 Epsom Downs Office Park, 13 Sloane Street, Bryanston, Johannesburg PO Box 559 Fourways North 2086, South Africa

Editorial Disclaimer The views, opinions, positions or strategies expressed by the authors and those providing comments are theirs alone, and do not necessarily reflect the views, opinions, positions or strategies of AV Intergration or any employee thereof. Sun Circle Publishers makes no representations as to accuracy, completeness, correctness, suitability, or validity of any information and will not be liable for any errors, omissions, or delays in this information or any losses, injuries, or damages arising from its display or use. Sun Circle Publishers reserves the right to delete, edit, or alter in any manner it sees fit comments that it, in its sole discretion, deems to be obscene, offensive, defamatory, threatening, in violation of trademark, copyright or other laws, or is otherwise unacceptable. All contents of this publication are subject to worldwide copyright protection and reproduction in whole or part, in any form whatsoever, is expressly forbidden without the prior written consent of the Publisher.

INDUSTRY NEWS

ISE to relocate to Barcelona in 2021 Integrated Systems Events, the producers of the Integrated Systems Europe exhibition, has announced that its 2021 edition will be held at Gran Via, part of the Fira de Barcelona exhibition complex in Spain between 2 and 5 February. The new venue will become the permanent location for the world’s largest AV and systems integration show. The decision to relocate the ISE exhibition comes after 18 months of research into the viability of remaining at the RAI Amsterdam. With annual growth in ISE exhibitors and attendees approaching 10%, and the international AV market forecast to grow by 5% per annum through to 2021, it was concluded that ISE was outgrowing its popular Amsterdam location. ISE 2018 attracted 80,923 attendees, of which 22,000 were visiting the show for the first time while 1,296 exhibitors filled a net 53,000m2 of floor space in 15 halls. ISE 2019 is expected to increase on these recordbreaking figures.

Barcelona cityscape

Mike Blackman, managing director Integrated Systems Events, commented: “The RAI and Amsterdam have provided a fantastic location, been great partners and contributed to the success of the show. But, demand from exhibitors and the continued increase in the numbers of attendees showed us that limited floor space was in danger of putting a brake on the show’s development. In spite of all our best efforts, this was not an issue we felt could be solved by staying at the RAI Amsterdam. “We conducted extensive exhibitor and attendee research and visited many major exhibition centres in Europe before making this important decision. By announcing our move to one of Europe’s largest and most prestigious convention complexes, we can now continue to focus on creating a unique experience for everyone and confidently plan for long-term development. At the same time, we will ensure that the remaining two editions of ISE at the RAI Amsterdam are the best in its illustrious history and a fitting way to bring our 14-year relationship with the venue and city to a close.” The Fira de Barcelona complex has two exhibition venues and hosts 140 international trade shows each year, featuring over 30,000 exhibitors and attracting over two million attendees. In total it has over 400,000sqm of floor space and 14 halls. ISE’s co-owners AVIXA and CEDIA are

keen to highlight the positive benefits of the decision to relocate. David Labuskes, AVIXA CEO, commented: “Our thinking in coming to this decision has been driven by our desire to serve and deliver value for our members, attendees and exhibitors at ISE. We can better achieve these objectives in a venue that can evolve with us and continue to reflect the market we work in. The continued success of ISE and the growth anticipated in the AV business meant that we knew this decision would need to be taken before too long. I’m delighted that we were able make that decision now so as to control events and to ensure that a smooth transition is possible.” Tabatha O’Connor, CEDIA Global President and CEO, commented: “Not only is the new venue a state of the art home for our show but the city of Barcelona is one of Europe’s most vibrant and exciting. It’s the perfect choice for an exhibition and growing industry that engenders creativity and commerce.” Both, the ISE 2019 and 2020 editions will take place at the RAI Amsterdam and are forecast to be the largest and most successful in the show’s 16-year history.

INDUSTRY NEWS

CRESTRON WINS THE MICROSOFT GLOBAL IOT PARTNER OF THE YEAR AWARD Crestron recently accepted the prestigious 2018 Microsoft Global Partner of the Year Award for the Internet of Things (IoT) in a ceremony at the Microsoft Inspire event in Las Vegas. Microsoft recognised Crestron for providing outstanding solutions in IoT in the form of Crestron XiO Cloud, a revolutionary IoT-based provisioning and management solution built on the Microsoft Azure platform.

Crestron XiO Cloud is revolutionising provisioning and management of Crestron’s popular open UC, room scheduling, AV, and content sharing solutions at the world’s leading companies, resulting in up to 90% reductions in installation time, improvements in device uptime, and optimisation of people, space, and technology. “Intelligent workplace solutions are the springboard for digital transformation- but managing the devices that enable it can be costly and complicated. Crestron XiO Cloud reduces the complexities associated with deploying, tracking, managing and evolving the ecosystem of IoT enabled devices that make communication and collaboration seamless. Crestron is honoured to be recognised by Microsoft for developing game-changing connected technologies that help propel digital transformation at Fortune 500 companies worldwide,” said Ted Colton, vice president of Unified Communication Strategies at Crestron. The annual Microsoft Partner of the Year awards celebrates top Microsoft partners who demonstrate excellence in innovation and implementation of customer solutions

based on Microsoft technology. Microsoft received more than 2,600 nominations from 115 countries for the 2018 programme. The IoT category was judged by a number of IoT stakeholders and leaders from Microsoft Common Data Service, One Commercial Partner, Windows and Azure. The judges selected the winners based on their commitment to customers, the solution’s impact on the market, and exemplary use of Microsoft technologies. “Our ecosystem of partners is crucial to delivering transformative solutions, and this year’s winners have proven to be some of the finest among their peers,” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft Corp. “We are pleased to recognise Crestron for being selected as the winner of the 2018 Microsoft IoT Partner of the Year award.”

EPSON TOPS SOUTH AFRICAN MARKET According to latest market share data from Futuresource, Epson is currently the primary projector manufacturer in South Africa in the installation market above 5,000 lumens. Based on sales from the first quarter of this year, Epson commands 52 percent of the market, an increase of over 20 percentage points over the same period last year, with market share continuing to increase in 2018[1]. The announcement builds on Epson’s

impressive record of growth across all projector segments where it is now the top projector manufacturer for all business projectors across South Africa. Across the world, Epson has held the number one market share position for projectors for 17 consecutive years, with a total of 22.3 million in global sales since 2006[2]. Epson is also the market share global leader for projectors above 6,000 lumens. Timothy Wilson, VI account manager at

Epson South Africa, says: “Epson’s local market share is a clear reflection of the global brand’s innovative approach to projection technology. Epson’s groundbreaking innovation is matched only by its world-class support service, provided and facilitated by expert technical support teams." Designed to replace existing lamp-based projectors in scenarios requiring 4,500-6,000-lumen solutions, this range of projectors includes basic entry-level models with more highly-specified units offering features such as HDBaseT connectivity and screen mirroring. [1] Futuresource Consulting Limited – Projectors Market Insights – WorldWide Analyser CY 2017 – 2018 [2] Futuresource Consulting Limited – Projectors Market Insights – WorldWide Analyser CY 2006 – 2018

INDUSTRY NEWS

OMEGA LAUNCHES DIGITAL PLUGIN FOR OUTLOOK Omega Digital has launched a revolutionary Web Portal and video conferencing plugin for Outlook. Omega Digital has announced a new service offering that revolutionises how clients engage in video collaboration. A first for South Africa, meeting participants can join a video conference directly from Microsoft Outlook, without the usual infrastructure requirements associated with this type of meeting. This seamless transition between receiving a meeting invitation from the organiser and joining a secure video collaboration session from practically any device is made possible through the company’s bespoke plugin for

Outlook, utilising the power of the Omega Cloud. Featuring a flexible licensing model and low monthly fee per user, this plugin allows meeting organisers to invite an unlimited number of participants directly from a button displayed in their Outlook email client. Organisers can confirm the date, time and virtual meeting room (VMR) and send out an invite just like they would a meeting request. Participants will then receive an invitation email containing a unique pin to securely join the meeting from either their browser, VC client or telephone. The Omega Outlook plugin further refines and augments the immediacy and simplicity of video conferencing.

Used in conjunction with the Omega Cloud Web Portal, IT administrators and meeting organisers have access to a winning combination of management controls and ease of deployment. Omega Digital is inviting users to trial The Omega Cloud which includes these two new services for 31 days – at no cost.

Barco opens two ClickShare training centres Barco opens its first two ClickShare training centres in South Africa. The certified training centres are located on the premises of Barco distributors Peripheral Vision and SkyGroup. They will provide their resellers with customised sessions so they can learn about the Barco collaborative technology.

Barco launched its very first Certified ClickShare Training Center in the Middle East last May, at the facilities of FVC in Dubai. By setting up two centers in South Africa, Barco makes it easier for local distributors and resellers to gain in-depth know-how of Barco collaboration technology and, as such, understand how to deploy and use solutions such as ClickShare to their full extent. “The goal of this initiative is to strengthen our partners’ relationships with their customers by helping them get maximum value from their enterprise technology systems,” says Eric Brouwers, Barco’s vice president for the Middle East and Africa. “These training courses will not only improve customer engagement but will also reduce technical queries and boost workplace productivity.” “A key focus of the training is security,” Eric

Brouwers continues, “which is increasingly important. Our ClickShare products feature several security level options, which are often overlooked by companies. Certified trainings make sure our partners can help their customers make the most out of the ClickShare security features in order to protect their businesses.” Barco ClickShare Certified Training Centers offer two types of sessions: Specialist and Technical Expert. The Specialist training course is aimed at sales professionals, while the Technical Expert module focuses on installation engineers. Participants in the classroom-style training sessions get accredited as official Barco distributors or resellers. With the launch of the training centre, Barco plans to accredit more distributors in APAC, EMEA and the US.

SHOW REPORT INFOCOMM

InfoComm 2018 sets new records in Las Vegas one of the fastest growing PRO AV trade shows ~ Trade Show Executive

REGISTERED ATTENDEES

COUNTRIES REPRESENTED

EXhIBITORS

43 000 180 964

ATTENDEES AT AVIXA PRE-SHOW Training

540

AVIXA SEMINAR and workshop attendees

3 114

C2 MontrÃ©al brings an innovative brand of immersion and collaboration to the InfoComm show floor

The Audiovisual and Integrated Experience Association lowered the curtain on its first InfoComm show in North America as AVIXA. The event kicked off with a record-setting TIDE conference and concluded with a trade show exhibition that attracted nearly 43,000 registered attendees, 10% more than the last time InfoComm was held in Las Vegas, in 2016.

SHOW REPORT INFOCOMM

“It was another fantastic week for a show and an industry that never stops innovating,” said Jason McGraw, CTS, CAE, senior vice president of expositions, AVIXA. “We continue to develop new offerings that celebrate and explore in-depth the many facets of technology experiences. Our exhibitors took the lead with solutions that continue to push the envelope of what AV can deliver, and our many subject-matter experts and thought leaders contributed to a programme that gave all attendees the opportunity to think differently about the role audiovisual technology plays in people’s lives.” The show’s 964 exhibitors anchored a massive expo that spanned 550,000 net square feet of exhibits, demo rooms, and special events space, making it the biggest InfoComm ever. In a sign of enthusiastic support from InfoComm exhibitors, 94% of this year’s exhibit space was rebooked for InfoComm 2019, a new record. InfoComm ranked No. 30 in the 2017 Trade Show News Network list of Top Trade Shows and was recently named one of the fastest growing trade shows by Trade Show Executive based on attendance. “In its third edition, TIDE drew its largest crowd to consider ways of applying human-centred design to AV solutions,”

McGraw said. “New programs such as Design Thinking for AV and Integrated Life Day were well received, and the C2 Experience on our show floor had participants collaborating in ways they’d never imagined.” Emerging Trends Day, held in association with the IMCCA, attracted more than 600 attendees before the InfoComm show opened to explore everything from the digital workplace and smart buildings to global brands in the pro-AV market, the latter session presented by Steve Koenig, vice president of research at the Consumer Technology Association. “The engagement of InfoComm attendees in our new and evolving content offerings has been very gratifying,” said AVIXA CEO David Labuskes, CTS, CAE, RCDD. “Technology moves so quickly; it’s important to try and think differently and innovate in new ways, namely by focusing on the experiences of AV customers.” InfoComm 2018 was sponsored by Presenting Show Partner Samsung, Strategic Show Partners Blackmagic Design and Crestron, and supporting show partners LG and Lifesize. InfoComm 2019 will be held between 8 and 14 June 2019, at the Orange County Convention Centre in Orlando, Florida.

SHOW REPORT INFOCOMM

Product highlights from InfoComm A number of the world’s leading original equipment manufacturers (OEM) launched a range of innovative products at InfoComm 2018, held in Las Vegas. AV Integration offers a brief overview of some of the new technologies that have become available on the global market.

AMX BY HARMAN

VPX Series HARMAN Professional Solutions launched the AMX VPX Series Presentation Switchers at InfoComm 2018 in Las Vegas. The family of multi-format presentation switchers target small conference rooms and flipped classrooms. The VPX Series switchers support resolutions up to 4K60 4:4:4 and offer HDCP 2.2 compatibility to support the most current sources and displays. The AMX VPX Series presentation switchers are available in two options: AMX VPX-1401 a 4x1 switcher with three HDMI inputs and one VGA input, and the AMX VPX-1701 a 7x1 switcher that includes five HDMI inputs and two VGA inputs. KEY FEATURES • 4K60 4:4:4 support • HDCP 2.2 support • Mirrored HDBaseT outputs

• USB 2.0 distribution over HDBaseT • Audio output extraction • NetLinx native

www.amx.com

XDL

KEY FEATURES • Rec 2020 colours • Up to 75K lumens

• Native 4K resolution up to 120Hz • Superior 3D performance

www.peripheralvision.co.za

BARCO

Barco introduced a new range of laser projectors, the XDL, at InfoComm 2018. Designed specifically for very large venues and events, the XDL is powerful – offering stunning Rec. 2020 colour, crisp images, remarkable contrast and native 4K resolution up to 120Hz. According to Barco, the XDL series offers unparalleled brightness compared with other laser projectors – up to 75k lumens – that provide images with extraordinary colours from a single unit. As a result, professionals can play with bigger screens delivering higher impact experiences while removing complexity from installations.

SHOW REPORT INFOCOMM

BRAINware

KRAMER

Kramer Electronics launched its new software-only master controller processor, Kramer BRAINware at InfoComm 2018. Kramer BRAINware transforms a Kramer KT-107 touch panel to a fully functional Kramer Control processor brain, without requiring additional physical processor hardware by containing all of the control logic, design, and attributes of the Kramer Control platform Kramer BRAINware harnesses the capabilities of Kramer Control, the company’s cloudbased control system. Using the first-ever cloud-based builder, Kramer has replaced old-fashioned custom-code setup with an intuitive, drag-and-drop interface. With the help of a comprehensive library of smart drivers, users can easily install, configure, and modify their control system without any prior programming knowledge. Kramer BRAINware enables acting on real-time data-driven analytics, alerts and reports via the Kramer Control Dashboard. KEY FEATURES • Fully customizable UI • Replaces hardware brain • Scalable and flexible control

• Designed for KT–107, KT–107RB, and KT–107S touch panels • Supported by Kramer Control

www.electrosonic.co.za

MP-M Series

KEY FEATURES • Four mic/line inputs, four inputs and four zone outputs • Eight mic/line inputs • Eight phono line inputs and eight zone outputs

• DSP resources, priority ducking, scheduling and automatic mixing functionalities • Intrinsic Correction loudspeaker tuning for QSC loudspeakers • Compact 1RU chassis www.stageaudioworks.com

QSC

QSC introduced a portfolio of Premium Business Music Solutions at InfoComm 2018, including multi-zone mixers, attractive wall controllers, configurable multi-channel amplifiers, SUB/SAT loudspeakers, as well as accompanying installation and management apps for easy configuration and system management. The MP-M Series music and paging mixers offer unprecedented capabilities for processing and routing high-quality foreground/background audio for multi-zone retail and hospitality applications. They also provide live mixing functionality for business applications that requires live speech reinforcement, including fitness clubs, hotel meeting rooms and banquet halls, among others.

CorePlus LED The Christie CorePlus LED made its first North American appearance at Christie’s booth at InfoComm. Available in a range of pixel pitches, Christie’s Velvet CorePlus Series are full-featured, high-value video walls that are ideal for fixed installation and digital signage applications.

Christie

KEY FEATURES • Range of pixel pitches from 1.2mm to 4.0mm • 8:9 aspect ratio scales to 16:9 and many popular resolutions • Remote and on-board power options for added installation flexibility and maximum uptime

• Full installation and service from front or rear • ADA-compliant when installed using the included direct-mount system

www.stageaudioworks.com

Distributed by Questek. Tel: 011 7060405 sales@questek.co.za

www.questekav.co.za

LEADERS IN LAMP FREE PROJECTION

NO LAMPS, NO MAINTENANCE, NO WORRIES 1-CHIP & 3-CHIP DLP LASER PROJECTORS

- 8K, 4K and HD projectors - 5000 to 27000 Lumens - Laser Phosphor light source - 20,000 hours illumination - No lamp changes - No projector down time - No recalibration in multi-channel environments

YEAR WARRANTY www.digitalprojection.com 12

SHOW REPORT INFOCOMM

ClearOne launched the new CONVERGE Huddle conferencing solution, for huddle rooms and similarly sized meeting spaces at InfoComm 2018. Derived from ClearOne’s latest CONVERGE Pro 2 line of DSP mixers, the CONVERGE Huddle comes equipped with the latest Acoustic Echo Cancellation and Noise Cancellation audio processing algorithms. The new CONVERGE Huddle pre-connects to ClearOne or all third-party peripheral devices, such as microphones, speakers, cameras, and display screens. The new ClearOne CONVERGE Huddle comes with a default configuration to make the installation and settings as simple as possible for integrators. The Pro CONSOLE software, which is combined for existing CONVERGE Pro 2 and the new CONVERGE Huddle, has the ability to choose and configure either CONVERGE Pro 2 products, CONVERGE Huddle products, or both. KEY FEATURES • Audio signal processing • Bring your own device application • Clutter-free connection

• Simple configuration • Compact form factor

www.skygroupcom.co.za

CLEARONE

CONVERGE Huddle

TSS-7 and TSS-10 Crestron launched its new TSS-7 and TSS-10 room scheduling-only touch screens, featuring native partner room booking and an optional Room Availability Light Bar, at InfoComm 2018. Based on the award-winning line of TSW touch screens, the TSS-7 and TSS-10 touch screens are simplified to reduce cost and meet the needs of a broader customer base.

Crestron

KEY FEATURES • Delivers a superior and cost-effective alternative to the use of consumer tablet devices • Integrates directly with Crestron Fusion, Microsoft, Google, Robin, Teem, and EMS Software room scheduling services • Optional light bar affords 180° visible indication of room availability status

• Single-wire high-speed PoE or PoE+ network connection • Simple web-based configuration • Cloud-based provisioning and management support • SNMP monitoring support • Built-in PinPoint proximity detection beacon

www.crestron.eu

Digital Projection launched four new projectors across three ranges at this year’s InfoComm. The company announced the arrival of the brightest ever 3-Chip DLP laser phosphor projector to the market: the TITAN Laser 37000. Boasting 37,000 Lumens, the TITAN’s singularity amongst 3-Chip laser projectors is further distinguished by the utilisation of the most advanced 100% sealed optical engine that uses liquid cooling with radiators to remove energy to the outside environment. KEY FEATURES • Picture-in-Picture • DICOM • Full HD 3D • Edge Blending • Geometric Correction

• Lens Memory • Available in both 4K-UHD and WUXGA resolution

www.questek.co.za

DIGITAL PROJECTION

TITAN Laser 37000

SHOW REPORT INFOCOMM

AvediaPlayer

KEY FEATURES: • 32GB storage to support media-rich digital signage; • Fanless design;

• 4K Ultra HD video quality • cost-effective Power over Ethernet (PoE).

www.exterity.com

Exterity

Making its debut at InfoComm, the new AvediaPlayer m9405 Media Player is the final piece of the 4K puzzle that enables a complete end-to-end, all-Exterity 4K workflow. The AvediaPlayer product range comes with ArtioSign digital signage preinstalled, enabling organisations to display eye-catching, dynamic HD signage. ArtioSign offers users a feature-rich, fully-configurable digital signage application and IP video system in one.

i3HUDDLE 3.0

i3-Technologies

The i3HUDDLE is a flexible and user-friendly interactive touchscreen for smaller meeting rooms, which integrates seamlessly into existing IT infrastructures. i3HUDDLE looks like a giant tablet or smartphone and includes a home button, so users will not get lost in complex functionalities. KEY FEATURES: • Affordable plug and play collaboration • Simple note taking • Tablet look and feel

• 20 touch points at the same time • Integrated computer

www.skygroupcom.co.za

TapShare TS20

KEY FEATURES: • Easy to use with one click and share on time • Supports wired connection for various environments • Supports four split screens simultaneously

• Multiple interface: HDMI / Display Port / USB / IP • Easy to share iOS devices with one single cable • Supports reverse control from touch TV • Fully compatible with mobile devices and laptops

www.electrosonic.co.za

Lumens

Lumens introduced the new TapShare TS20 wireless presentation system for classrooms, meeting rooms, and auditoriums at InfoComm. The TS20 system operates on 802.11ac with 5G Wi-Fi to provide a presentation experience without latency. It has a built-in multi-interface that includes HDMI, display port, USB and IP. Easy to install without additional software or driver

HOSPITALITY INSTALLATION

The Saxon delivers an exceptional guest experience Since its inception, the Saxon Hotel, Villas and Spa has invested in the very best in-room automation and entertainment systems on the market to deliver an exceptional experience for guests. Over the years, hotel management has continued to upgrade the hotelâ&#x20AC;&#x2122;s technology infrastructure in line with developments in digital, automation and audiovisual trends. The AV Integration editorial team were recently invited to a tour of the Saxon, hosted by Johan Vos, of the Saxon together with Panavision Evolveâ&#x20AC;&#x2122;s sales director, Jaco Potgieter and sales manager from Exterity, Gary Davies.

HOTEL INSTALLATION

HOSPITALITY INSTALLATION

Situated on a ten-acre estate in the heart of Sandton’s opulent, tree-lined suburb of Sandhurst, lies the enchanting Saxon Hotel, Villas and Spa. Voted the World’s Leading Boutique Hotel since 2001, the Saxon takes pride in offering impeccable quality and service, leaving guests with a lasting impression of outstanding excellence and a longing to return. The Saxon is renowned for going above and beyond, with minute attention to detail to ensure absolute privacy and comfort for their distinguished guests. Guest services include high-speed Wi-Fi, the use of Spa hydro facilities, a 24-hour butler service, access to a fitness centre and state-of-the-art entertainment services, among others. The hotel recently invested in an extensive upgrade to the entertainment services on offer for its guests, implemented by leading audiovisual and automation technology solutions specialists, Panavision Evolve.

A journey of excellence The Saxon was originally designed by Neil Powell Architects in 1990 to serve as the private home of one of South Africa’s leading captains of industry, Douw Steyn. The vision for the residence was to create an immersive retreat, with lush landscaped gardens commanding a panoramic view over the treetops towards the city skyline, but within a stone’s throw of the hustle and bustle of the Sandton business district. During the late 1990s, Steyn contracted leading hotel designers Ridler Shepherd Low Architects, to redesign and extend the existing Saxon estate to transform the private residence into a hotel and conference space that would exceed the expectations of any business executive, politician or celebrity from anywhere in the world. The original structure underwent substantial renovation and was reimagined by world-renowned interior designer, Steven Falcke to capture an opulent but easy aesthetic, with a perfect balance between delicate, refined glamour and practicality. The Saxon Hotel, Villas and Spa is renowned for its unique blend of heritage and modernity and aims create an experience which captures all of the comfort and intimacy of home, while delivering a level of luxury and personalised service that will make a lasting impression on guests. As the leading boutique hotel in the world, the Saxon attracts visitors from across the globe, many seeking the retreat for body, mind and soul first envisioned for the space by

The Grei at the Saxon, a fine dining restaurant headed by chef Candice Philip

The central point of the Saxon is the impressive infinity pool

HOSPITALITY INSTALLATION

Steyn. “The Saxon caters for a very discerning guest, who is likely accustomed to the very best in entertainment and business technology. We are committed to not only meeting, but exceeding our guest’s expectations in this, and every other regard,” explains Vos.

Setting a high bar

The Saxon has deployed Samsung HD SmartTVs, designed for hospitality usage across the complex

Since its inception, the Saxon has invested in the very best in-room automation and entertainment systems on the market to deliver an exceptional experience for guests. Over the years, hotel management has continued to upgrade the hotel’s technology infrastructure in line with developments in digital, automation and audiovisual trends. “We pride ourselves on remaining current, and want to ensure that the technology available at the hotel, in the villas and the spa is one step ahead of our guest’s expectations while remaining accessible and user-friendly,” Vos elaborates. To support this goal, the Saxon contracted with a highly-regarded specialist in AV and automation technology, Panavision Evolve. “Our relationship with the Saxon dates back to 2010, when hotel management contracted Panavision Evolve to deploy a comprehensive automation system throughout the hotel,” explains Potgieter. “Over the years, we have continued to work closely with the Saxon, and have come to understand and respect the journey that the hotel wants to create for their guests.” In response to rapid developments in internet protocol television (IPTV) and the expansion of high-definition technology, the Saxon decided to deploy an extensive upgrade focused on its audiovisual capabilities and turned once again to Panavision Evolve for the solutions. “Our goal was to enhance the quality of our satellite TV services and provide additional Video on Demand functionality to allow guests to use services such as Netflix within each room. One of our main aims was to ensure absolute reliability while making it easy for our staff to manage audio-visual functions, both centrally and on an area by area basis,” explains Saxon maintenance manager, Bobby Aitken.

“Having a trusted partner that is able to respond to our changing audio and video requirements is vital for the Saxon, which is continually looking for ways to make our guest experience truly award winning. Our trust in Panavision and Exterity has been rewarded with a state-of-the-art system that we believe offers a better than home experience for all of our guests.” – Johan Vos

HOSPITALITY INSTALLATION

Panavision Evolve identified Exterity’s IPTV solution as the best fit to answer all of the demands of the Saxon’s brief. “We looked at several potential IPTV technology suppliers for the Saxon, with a brief to meet the expectation of high quality and reliability, as well as the ability to integrate seamlessly with our core management systems,” Potgieter explains. “Based on our long-standing experience with Exterity’s IPTV solutions, which we have deployed in our own offices, Panavision Evolve was confident that Exterity would provide the best balance of quality, reliability and compatibility for a client of the Saxon’s calibre.”

“The system deployed by Panavision enables us to easily display and control our Saxon-branded video content across any display at any location, with simple in-room controls.” – Bobby Aitken

Solutions built on trust Founded in 2001, Exterity is firmly established as a global leader in enterprise IP video technology and is one of the only vendors to deliver truly end-to-end IPTV and digital signage solutions that help organisations to harness the power of video to communicate, educate and entertain. Exterity systems are deployed globally by some of the most recognised brands in the world, enabling the distribution of broadcast quality digital TV and video over IP networks to an unlimited number of endpoints. With centralised management, configuration and control, Exterity solutions support large volumes of content and devices without compromising system performance or availability. Speaking to AVIntegration about the relationship between Exterity and systems integrator Panavision Evolve, Davies states: “Panavision has the experience and expertise needed to deploy solutions of this nature, and are particularly strong with the software side of the product, which was especially important for the installation at the Saxon.” Potgieter concurs, stating that: “Exterity’s product range has proven to be very reliable, and the backup service that we receive from the company is exceptional. The relationship between Exterity and ourselves has grown to the point that we are comfortable in the knowledge that we can promise reliable, high quality IPTV that works for the most demanding installations.” In addition, Potgieter points out that Exterity’s IPTV solutions integrate seamlessly with the other products that they deploy, including Crestron control and audio systems.

HOSPITALITY INSTALLATION

Delivering the Solution The legacy IPTV system at the Saxon used a single server that carried the inherent risk of a single point of failure, which the hotel wanted to avoid with the new design. “We created a design using a combination of Crestron and Exterity technology that has a per-room control processor for lighting, audio and video, all of which is linked to a central processor.” Potgieter explains. The Exterity IPTV solution used offers a modular design that enables TV gateways to be set up in a redundant design, with hot-swappable boards to ensure a higher degree of reliability and redundancy. The project involved the deployment of 68 Samsung HD SmartTVs designed for hospitality usage across the complex. “The Samsung hospitality displays are equipped with the digital rights management capabilities that comply with the encryption requirements of MultiChoice,” explains Potgieter. In addition, the synergies between the Samsung SmartTV displays and Exterity ensure that the installation is future proofed for software updates from Exterity. Panavision delivered the entire project, including structured cabling and sound design, to ensure that each space was able to take advantage of the AV over IP capabilities that have been made available, including stereo surround sound and video up to UHD resolution. Following the installation, guests are able to access up to 80 satellite TV channels, which are re-encrypted in compliance with the local broadcaster. “In most corporate environments in this region, one rarely has to deal with more than 20 channels, with hotels in the region usually offering bouquets of between 20 to 30 channels.

The Exterity IPTV system is integrated with Crestron in-room controls to enable a single remote-control access to live TV and VoD entertainment content, multi-room audio and lighting. In addition to the extensive satellite TV bouquet on offer, all rooms are equipped with screen mirroring capabilities and Bluetooth connectivity. A guest is therefore able to connect any smart devise, gaming console or media devise using either WiFi or the USB and RGB ports provided. In addition to the comfortable in-room experience, the system also provides TV throughout the public areas of the hotel, including conference suites and Spa treatment rooms.

Delivering an exceptional experience Panavision Evolve, together with Exterity have deployed an IPTV solution at the Saxon that delivers an elegant and user-friendly experience for guests, while also ensuring that the hotel’s management team can monitor and maintain the system with ease. “The system deployed by Panavision enables us to easily display and control our Saxon-branded video content across any display at any location, with simple in-room controls,” says Aitken. At the heart of the system is the Exterity portal, a powerful middleware platform that enables the Saxon to provide an unparalleled viewing experience in up to UHD quality. “One of the benefits that was quickly evident was the upgrade in picture quality for our IPTV services,” Aitken adds.

The spacious Presidential Suite

"The 80 channels requested by the Saxon proved an interesting challenge for our software team, and we are very pleased to have been able to deliver a well-integrated and managed IPTV solution of this scale,” states Davies. The new guest interaction system provided by Exterity starts with a Saxon-branded portal that allows the simple setup of languages options and preferences. The welcome portal has been carefully designed to mirror the subtle opulence that is so central to the Saxon experience. “We needed to find a middle ground between offering the latest technology while delivering an intuitive user experience for guests,” explains Potgieter. Vos adds that the Saxon strives to offer guests a deeply personal experience and, therefore, many of the functionalities that one would usually find on the guest interaction system, such as car hire or room service, are catered for by the personal butler that is allocated to each room.” Potgieter adds that “The Exterity portal approach allows the Saxon to easily add functionality to the system. With the current Exterity system, they could easily add billing details, express checkout or taxi pick-up via the TV in their room.”

The user interface can be easily customised via an intuitive administrator workflow to deliver dynamic, high-performance viewing interfaces for TV, Video on Demand, radio and interactive services, on any device. Exterity solutions are designed to be future-proof and, with the Exterity upgrade now in its seventh successful year, Davies believes that the goal of quality and reliability has been achieved. “Our IPTV system is in use all day and every day, which means it needs to be incredibly reliable. Since its deployment, we have only had to solve two minor issues with a simple phone call. This impressive track record confirms our belief that high-quality solutions and products are a prerequisite for discerning, tech-savvy hotel guests.” “Having a trusted partner that is able to respond to our changing audio and video requirements is vital for the Saxon, which is continually looking for ways to make our guest experience truly award winning. Our trust in Panavision and Exterity has been rewarded with a state-of-the-art system that we believe offers a better than home experience for all of our guests,” Vos concludes.

CORPORATE INSTALLATION

AV OVER

“The new AV system at the International SOS Assistance – South Africa head office is a perfect fit for our needs. I could not have asked for more from Tom and his team,” – Brenda

Theunissen

CORPORATE INSTALLATION

IP solutions When International SOS Assistance – South Africa moved to new premises in Midrand late last year, they turned to Mitech Solutions to provide an integrated AV over IP solution. AV Integration took the opportunity to talk with Tom Crosswell and Rodger Reeks of Mitech Solutions and Brenda Theunissen of International SOS Assistance – South Africa about the project. International SOS Assistance – South Africa International SOS Assistance opened its Johannesburg office in 1993. Twenty-five years later, the company is home to a 24-hour assistance centre and is the regional head office for subSaharan Africa. International SOS Assistance – South Africa coordinates over 670 medical evacuations a year, extending as far as Europe, Middle East, Ascension Island, Maldives, Diego Garcia, and West, East and Central Africa. The company’s air ambulance service is the only Commission on Accreditation of Medical Transport Services (CAMTS) accredited service outside of the North Americas and one of two providers on the African continent to hold the EURAMI accreditation. The company operates a 24-hour assistance centre, equipped with sophisticated telecommunication systems and state-of-the-art medical transport facilities to deliver medical assistance, evacuation and speciality services throughout South Africa and sub-Saharan Africa. The International SOS Assistance – South Africa team responds to calls from clients for medical, roadside, and legal assistance, and dispatches services is through its network of over 5,000 service providers across the country. Provision of these services is highly dependent on staff members having access to a wide range of information, including incoming call rates, flight schedules and international news, which is displayed on LED screens in the assistance centre. A solid AV solution is, therefore, a cornerstone of business operations for International SOS Assistance – SA.

Moving into the future In the last quarter of 2017, International SOS Assistance – SA decided to move their head office to a new business park in Midrand, Gauteng. Brenda Theunissen of International SOS Assistance – South Africa served as project manager for the relocation and had the task of finding the right AV integrator for the project, one who would be able to fulfil the organisation’s unique AV needs within the allocated budget. “When we decided to move offices, it was the perfect opportunity to update our AV infrastructure,” Theunissen points out. Theunissen adds that , International SOS Assistance – SA wanted to be able to expand on the AV systems within the building in the future, and therefore needed a scalable

solution that was flexible enough to grow with the organisation. Theunissen states that she received a number of quotes, however many of the options presented simply did not fit the budget or time frame that she was allocated. She then approached Mitech Solutions for help. “When we started consulting with Brenda about an AV installation for International SOS Assistance – South Africa in the latter part of last year, we immediately realised that the company would benefit enormously from an AV over IP solution,” explains Crosswell. “Mitech Solutions has deployed a number of installations in the corporate environment that required similar solutions, and we felt that we had the experience and the right products to meet their needs, within budget,” states Crosswell. Crosswell and the installation team from Mitech Solutions specified and deployed a comprehensive AV over IP solution for International SOS Assistance – South Africa in six weeks, which has resulted in an IP based, integrated, building-wide AV solution which includes video, audio, room scheduling and monitoring and management functionality.

Delivering AV over IP When considering the best solution to provide International SOS Assistance – South Africa with a comprehensive, fully integrated AV over IP solution for their new premises, Mitech Solutions turned to Peripheral Vision to supply Gefen’s range of products to create the backbone of the system. Gefen AV over IP products enables scalable multi-source, multi-input audio/video distribution systems with HDMI, DisplayPort, DVI, VGA, and Digital/Analogue Audio. The AV format can be automatically converted to the desired output type. The signal can be extended throughout the IP network and can be accompanied by Bi-directional IR, RS-232, and USB for KVM over IP applications. The technology uses a standard 1-Gig managed Ethernet switch to create a scalable and expandable custom KVM and video matrix, which can accommodate a large number of sender and receiver units. Gefen’s AV over IP products run on standard network infrastructure, enabling virtually limitless distribution and matrix switching combinations, and allows International SOS Assistance – South Africa to share and access all of the displays and workstations over its existing local area network.

CORPORATE INSTALLATION

Consolidated AV solutions Crosswell specified the Gefen EXT-HD2IRS-LAN-TX and RX for the installation. These senders and receivers extend HDMI, RS-232, and bi-directional IR over a gigabit local area network. Resolutions up to 1080p full HD and 1920 x 1200 (WUXGA), HDCP, Deep Colour, 7.1 channel High Bit Rate digital audio, and Lip-Sync pass-through are supported. Using the Gefen Syner-G software, the sender and receiver units can be easily located on a network and configured to unique IP addresses to allow the connection of multiple senders and receivers to the same network. Multiple receiver units can simultaneously connect to any Gefen AV over IP sender unit within the network to create a virtual crosspoint matrix. With Gefen’s AV over IP solution, IR control can be extended from sender to receiver and from receiver to sender, allowing remote control of source units and displays. The IR input ports on the sender and receiver units can accommodate both the Gefen powered IR extender EXT-RMT-EXTIRN and electrical IR from automation control devices. RS-232 serial control can also be extended between each sender and receiver unit. The built-in web server interface makes control, set-up, and configuration simple and intuitive. When using multiple senders and receivers as a virtual matrix, one can connect to any of the senders within the network, by accessing the web interface of each receiver unit via a web browser on a mobile device or computer, or by using the Gefen KVM/Video over IP Keyboard Switching Controller software. Adding the EXT-CULAN matrix controller hardware further simplifies IP configuration, firmware updates, system configuration and end-user control. “When we first started to consult with International SOS Assistance – South Africa at their old offices, we realised that the company had advanced AV needs, but their existing system was outdated and very room-centric. Once we had completed the installation at their new premises, the company had a virtual matrix throughout the building, enabling the company to perform all of their functions with the support of fully integrated state-of-the-art audio, video and control infrastructure,” Crosswell points out.

a controlled solution For the audio components on the installation, Crosswell turned to QSC’s Q-SYS, which not only delivers audio control but rather an integrated audio, video and control solution. Q-SYS is a software-based platform built around an open IT-friendly ecosystem that leverages the power of Intel processing, the robustness and mission-critical reliability of a Linux operating system, and the interoperability of IEEE networking standards. This IT-centric layered approach allows QSC to easily migrate the Q-SYS Platform to other Intel platforms as they introduce new, faster chipsets, and to other off-the-shelf hardware. Furthermore, its usage of IT standard protocols makes the Q-SYS Platform highly extensible for future IT functions and platforms. A single Q-SYS Core processor, such as the Q-SYS Core 110f processor, can handle nearly any small installation, including local inputs and outputs, audio and control processing, conference camera routing, endpoint bridging, advanced echo cancellation processing and EQ. Large enterprises can deploy audio, video and control processing from the data centre, with the next-generation Q-SYS Enterprise Core processors. This paradigm allows IT to centralise all processing, control and monitoring of every piece of technology in the entire building while offering full redundancy on nearly every Q-SYS component. “We have made impressive inroads with Q-SYS in the corporate AV space in recent years,” states Crosswell. “Q-SYS has emerged from the audio world to develop a DSP system that functions like an Intel computer rather than a dedicated DSP, allowing greater flexibility and scalability. QSC then expanded their product offering to include cameras, USB audio devices and touch panels which turns an audio solution into a control solution,” he points out. QSC offers a family of touchscreen controllers for the Q-SYS Platform. These network capacitive PoE touch screens display fully customisable user control interface (UCI), which can be designed with the Q-SYS UCI Editor within the Q-SYS Designer Software. One can drag and drop any control Q-SYS element from a Q-SYS design schematic into UCI Editor and easily deploy a custom design to the touch screen, without any programming experience. UCI Editor allows the import of room diagrams, corporate logos or other graphical elements

"We wanted a solution that would be user-friendly because in the past, we constantly had to rely on assistance from the IT department to get things to work, which is far from ideal.” – Brenda Theunissen 24

SECTION CORPORATE INSTALLATION

Executive boardroom at International SOS Assistance – South Africa, Midrand

in all major graphics file formats, which provided International SOS Assistance – South Africa with a fully customised solution for their meeting rooms and executive boardroom. “We appreciate the fact that all of the rooms work on the same principle, and with a simple touch of a button on the touch panels, anyone can book a room, start a presentation and close a meeting without having to call a technician for help,” states Theunissen.

Delivering the results With very little lead time, Mitech Solutions has delivered on International SOS Assistance – South Africa’s brief for an affordable, user-friendly and scalable AV over IP solution throughout the office space, including meeting rooms, executive boardroom and in the mission-critical assistance centre.

Crosswell points out that, as in many cases, the role of AV management falls to the IT department at International SOS Assistance – South Africa. “We understand that the convergence of AV and IT is a rapidly expanding trend. However, many IT managers feel out of their depth when it comes to managing a company’s AV requirements. In an effort to make the management of AV systems as easy as possible for the IT team at International SOS Assistance – South Africa, we custom designed a desk-top based control interface that allows the IT team to manage all of the rooms and feeds using one platform,” Crosswell explains. “The new AV infrastructure at the International SOS Assistance – South Africa head office is a perfect fit for our needs. I could not have asked for more from Tom and his team,” Theunissen concludes.

Meet the integrator: Mitech Solutions Mitech Solutions, situated in Johannesburg, has delivered projects for a variety of high profile clients in the corporate, education, houses of worship and retail markets over the past three years. The company designs and installs state-ofthe-art AV solutions that encompass professional audio, video, lighting, AV control, traditional and cloud video conferencing, studio and soundproofing, among other services. Operations director at Mitech Solutions, Rodger Reeks explains that Mitech Solutions aims to deliver end-to-end, turnkey AV solutions for a wide range of end users across multiple vertical markets. “The Mitech Solutions team is extremely agile by design and we are equipped to deliver bespoke AV solutions in virtually any environment,” he states. Company director, Tom Crosswell concurs, explaining that Mitech Solutions is unique in that the company is structured to be solution driven and customer-centric. “Our primary objective is to understand a client’s needs and deliver a solution to service those needs within budget,” Crosswell states. Central to the company’s ability to deliver on this goal is their extremely agile, multidisciplinary team. “Mitech Solutions has invested in some amazing young

talent, and we have been able to train and up-skill our staff over the years to ensure that they can deliver on every aspect of an installation, including audio, video, networking, integration and everything in between,” Reeks points out. In addition to the company’s reputation for getting the job done on time and within budget, Mitech Solutions is uniquely positioned to deploy holistic solutions across vertical markets. “Unlike many of our competitors, we have the capacity and knowledge to install a lighting rig in a performance space or a meeting room solution in another,” Crosswell points out. “This is particularly important for small to medium-sized enterprises and organisations, where AV needs do not fall strictly within the corporate or entertainment technology brackets. A church may need a PA, lighting rig and a broadcast solution as well as a video conferencing solution for overflow rooms. A school hall may include a presentation solution, video conferencing capabilities, but also host the school play. Mitech Solutions can deploy integrated AV solutions that perform all of these functions, which means that the client only has to deal with one contractor and one maintenance contact, throughout the lifecycle of the installation,” he concludes.

EXPERT OPINION VIDEO CONFERENCING

Voice to Video The Development of video

conferencing in the digital age By Chaz Nielsen

First telephone call

Launch of transatlantic commercial wireless services

AT&T starts experimenting with videophones

Opening of first all-cable transcontinental telephone line

1870s

1900s

1920s

1940s

1960s 1980s

1990s

2000s

2010s

Compression Labs release the first video conferencing system

Connex releases the QuickCam

Skype launched

Video conferencing is put to the Cloud

The birth of video conferencing In the late 1870’s, after the first ever telephone call was made, people did not wait long to imagine the concept of being able to see the person on the other end of the line, while communicating with them audibly. It was not until 40 years later in 1927 that this concept was developed by AT&T Company, which started experimenting with videophones. Germany also experimented with video conferencing in the late 1930’s, with phones that could send still-frame photos. Fast-forward another 40 years to the 1970s, when AT&T began using video conferencing for its Picturephone services, which marked the birth of video conferencing as we know it today. With the emergence of the digital revolution in the 1980’s, the introduction of video codecs for the corporate market, and the rise of broadband services like ISDN, sending images over the internet became practical for business, security and professional use. While some university campuses began using

AT&T launches Picturephones

webcams (a term not introduced until a few years later) internally as early as 1990, the first ever-commercial webcam for the consumer market, the“QuickCam” manufactured by Connectix, was released in 1994. The QuickCam only allowed 64 shades of greyscale pictures at 320 x 240-pixel resolution (about 0.8 Megapixels – another term that did not exist in 1994). However, one could achieve a colour image by taking three individual still shots and applying red, green and blue camera filters in front of the lens. However, this meant that someone would need to sit perfectly still for about 30 seconds to have a colour picture taken, which almost goes back to the photography of the 1800’s – which is perhaps why nobody ever smiled in photos. The QuickCam connected to the Parallel-port of your PC, as well as the keyboard port for 5 volts of power with a pass-through connector – which really makes you appreciate a good old USB port. Connectix was bought out by Logitech a few years after the launch of QuickCam, and the company was completely rebranded.

EXPERT OPINION VIDEO CONFERENCING

A Tandberg T3 high resolution telepresence room in use (2008)

Logitech went on to launch the first PTZ webcam in July 2003. Windows 95 played a major part in the evolution of consumer-based VC. The Microsoft NetMeeting feature, originally bundled with later versions of Windows 95 and Windows Vista, quickly became a popular way to chat, share content and video conference over the web. It was, however, removed from the Start menu shortly before Microsoft started to endorse the use of newer applications, such as Remote Desktop and Skype.

Selecting a platform To understand VC Systems, we need to examine the idea of Protocols. These are standards used to communicate over a network. Different service providers use different protocols to connect. Essentially, it is like two people, speaking two different languages to each other – unless one of them knows how to translate, the conversation is lost. When it comes to evaluating H.323 versus SIP application layer protocols, we have to evaluate the pros and cons of each to find the best possible solution for what the customer wants to achieve. While there is little doubt that SIP is the best option for multimedia communication and conferencing on low-bandwidth connections, H.323 has proven to be a better choice for online gaming, social media and file sharing, because it uses binary codes and there is more control over the usage. Both H.323 and SIP have their unique features and advantages. However, when it comes to interoperability and reliability, it has been proven time and again that H.323 is the better choice. This is mainly because H.323 has inbuilt recovery features that account for network or

Russian President Dmitry Medvedev attending the Singapore APEC summit, holding a video conference with Rashid Nurgaliyev via a Tactical MXP, after an arms depot explosion in Russia (2009)

device failure, which is found wanting in SIP. Both protocols were launched in 1996 and have since been adopted by the Internet Engineering Task Force (IETF) and the International Telecommunication Union (ITU) and are widely used by all the top players in the VC market.

What makes interoperability so important for the VC market? Well, think about it this way: when you use your smartphone to call someone, you don’t worry about which service provider, operating software or physical hardware they are using at the other end, nor do you need to stress about whether you should buy additional licenses or connect through a bridging system to place your call. In telephony, interoperability is a given fact, and any device speaks to any other device. We dial a number, and it connects us immediately. So, with today’s technology, why should this problem exist in the video world? Skype and GoTo Meeting are some of the oldest players in the VC market when it comes to consumer-based desktop VC, both being established in 2003. However, in the early days, GoTo Meeting could only be used for content sharing and Skype only for VC. Another disadvantage is that they can only communicate within their own platforms. Another more recently launched platform for VC is Google Duo. However, it also imposes limitations as it only talks to other Duo users. Interoperability is not an issue for point-to-point VC calls between colleagues within an organisation, which is fairly simple to set up, no matter which service provider or platform you choose to use. But what happens when you need to dial the outside world? Often, the customer has made an enormous investment in a specific hard or soft codec solution that they believed would work for them, just to be told that unfortunately, due to protocol and brand discrepancies, they won’t be able to connect over VC. If they do wish to connect with clients who are using a different platform, they will need to make an additional investment in some sort of Bridging or Cascading infrastructure. This can quickly sour the relationship and trust between a dealer and the end-user. It therefore stands to reason that one of the first factors that integrators need to consider when specifying VC solutions for companies is interoperability.

EXPERT OPINION PRODUCT REVIEW

When considering the history of where Videoconferencing came from and where the industry currently stands â&#x20AC;&#x201C; it is important to realise that we are at a definite crossroads â&#x20AC;&#x201C; a fork in the road that can either lead the industry to unity or divide it even further. 28

EXPERT OPINION PRODUCT REVIEW

By Chaz Nielsen An AVIXA Certified AV Technologist at Audio Visual Centre, Nielsen specialises in AV solutions for the corporate, commercial and domestic markets.

Integrators have been able to offer their customers a variety of options on hardware and software-based solutions on the market, to be able to interconnect and communicate within organisations. However, it is important to keep in mind that point-to-point calls between colleagues within an organisation are fairly simple to set up, no matter which service provider or platform you choose to use. The problem, however, comes in when one needs to dial the outside world. All too often, a client makes an enormous investment in a specific hard, or soft codec solution that they are led to believe will provide a comprehensive and reliable VC environment for their business. Once the system is up and running, the client invariably discovers that it is not as simple as it seems at face value. Integrators end up having to explain that, unfortunately, due to protocol and brand discrepancies, the client will not be able to connect to other VC systems outside of the organisation without some sort of bridging or cascading infrastructure in place. This can quickly sour the relationship and trust between a dealer and the end-user.

StarLeaf is one of the only VC products currently on the market that solves the interoperability problem in such a way that neither integrators or end-users ever have to worry about their system not talking to other VC systems again. StarLeaf was established in 2008 by the founders of Codian, who went on to become Tandberg. The company has demonstrated a consistently high annual growth since it was established and it was ranked number 49 by Deloitte’s Technology Fast 500 in 2015. Starleaf’s approach to VC has been truly revolutionary in bringing the industry together and making it possible for all creatures, both great and small, to connect using any device or platform. Starleaf removes many of the barriers between VC platforms and allows users to hold video conferences that anyone can join, from anywhere, using any smart device. StarLeaf’s cloud technology offers unparalleled interoperability with other video calling services so that an organisation can connect with the widest possible audience. The company’s flexible and intuitive

technology facilitates productive meetings, enabling greater collaboration and easier sharing of ideas, giving employees the tools they need to work faster and smarter, to collaborate more easily, and to make better, more informed decisions. Whether in a smaller huddle space or a large auditorium, at your desk or on the move, StarLeaf’s video conferences are as close as you can get to bringing your whole audience into the same room. Holding internal and external meetings with StarLeaf is incredibly easy and intuitive, and becomes a natural part of a flexible workflow that includes messaging and calling so that users can choose the right communication method at the right time. StarLeaf’s flexible, device-agnostic approach and total interoperability means that it fits seamlessly into any organisation, enhancing and supporting your existing workflows and providing immediate business benefits.

Universal Connectivity

EXPERT OPINION PRODUCT REVIEW

A comprehensive video conferencing solution that answers all of your smart office needs Meeting Room Systems

Turn huddle space into a video conferencing suite

Turn any meeting room or huddle space into a video conferencing suite with the GT Mini 3330. Its powerful features bring together team members, customers and partners from all over the world to collaborate and discuss as easily as if they were in the same room. The GT Mini 3330 provides exceptional quality high definition video and voice while guaranteeing a fully secure, encrypted, connection. It also provides unparalleled interoperability, allowing you to hold calls with anyone, anywhere, on any video or phone installation. Multiple accessory ports offer support for two screens, two microphones and either a pan, tilt and zoom or USB camera. The GT Mini’s intuitive interface means meetings are easy to join, and can be started by anyone with no training or IT assistance. And, with total interoperability with systems including Cisco, Polycom, Skype for Business, and H.323/SIP, it extends your business reach and allows you to collaborate with anyone.

Highlights • • •

Improve team collaboration and communication with HD video and screen-sharing Improve productivity and decision with unlimited guest invites Full AV integration with modules for AMX and Crestron

Online Meetings

Communicate with a global, dispersed workforce

Communicating effectively with a global, dispersed workforce and both internal and external collaborators is vital for a modern business. StarLeaf allows you to create persistent virtual meeting rooms or run scheduled web conferences that can be joined by up to fifty remote attendees, regardless of device or video conferencing system. For organisations that already have third-party video conferencing equipment, it is easy to join a StarLeaf video meeting with StarLeaf’s unparalleled interoperability. Whether you’re on StarLeaf, Cisco, Microsoft Skype for Business/Lync, Polycom or Lifesize, joining a meeting is simple.

Highlights • • • • •

Schedule meetings with calendar integration Allow users to join calls from any device Join meetings from their browser, with no software downloads Full interoperability with Skype for Business Unlimited guest invitations

The App A simple, secure and reliable application for messaging, meetings and calling The StarLeaf mobile application is a simple, secure and reliable application for messaging, meetings and calling. It works from anywhere, on any device, so that team members can collaborate, share and discuss as easily on the move as at work. The app is designed with the needs of enterprise businesses in mind. It is secure, easy to set up, and centrally managed. Operating with your organisation’s existing IT infrastructure, it can be installed on new devices in a matter of minutes without any specialist knowledge or skills.

Highlights • • • • •

Unlimited group or individual chats, including both private and public groups Build team cohesion and keep remote workers informed with group messaging sessions See all your messages instantly when you log on Escalate any messaging session to a call or video chat at the touch of a button Manage all of your meetings from within the app

EXPERT OPINION PRODUCT REVIEW

Enterprise Room Systems Facilitate rich, immersive and engaging meetings in larger meeting rooms

The Group Telepresence 3351 is specifically designed to facilitate rich, immersive and engaging meetings in larger meeting rooms and auditoriums. Designed for professional AV integration, it supports multiple screens, microphones and cameras including pan, tilt, zoom and dedicated document cameras, so that your attendees can always follow the action. The Group Telepresence 3351 features an intuitive, easy-to-use interface that requires no training. With unparallelled interoperability with systems like Cisco, Polycom and Skype for Business, and unlimited guest invitations, there are no restrictions to collaboration.

Highlights • • • •

Easily present and share content Easy installation, with no need for additional network infrastructure equipment Full AV Integration, with modules for AMX and Crestron Connectors for third-party AV equipment

Desktop Video Systems

Third-Party Room System Subscriptions

Gain new functionality by registering your video room system

Extend the life of your video calling equipment or gain new functionality by registering your video room systems with the StarLeaf Cloud. A StarLeaf room systems subscription removes the need for video network infrastructure and brings you total interoperability with other video calling systems. Using the StarLeaf Cloud for your video calling brings benefits like firewall traversal for greater security, spam calling protection, screen sharing by any participant on a call, and a powerful administration and management dashboard. It also gives you StarLeaf video conferencing, unlimited peer-to-peer calling, and access to StarLeaf’s powerful messaging and video calling app.

Highlights • • • • •

Transform individual desktops for high quality, fully-featured video calling

Interoperability with other providers systems including Skype for Business, Cisco, Lifesize and Polycom Unlimited direct calling Fully encrypted calls for security and privacy, including spam call protection. Bi-directional screen sharing for all participants Administration and management dashboard with detailed monitoring and reporting

"All too often, a client makes an The PT Mini 3020 transforms individual desktops for high quality, fully-featured video calling. A compact device complete with handset, touchscreen, USB camera, and the ability to connect to a PC for screen-sharing, it provides full StarLeaf video calling and meetings functionality. Equip staff with a cost-effective way to make high quality video calls at their desk, improving communication and speeding up decision-making. The PT Mini 3020 provides all the unparalleled interoperability of StarLeaf, allowing your team to call anyone, anywhere, regardless of what video device they are on.

Highlights • • • • •

enormous investment in a specific hard, or soft codec solution that they are led to believe will provide a comprehensive and reliable VC environment for their business." – Chaz Nielsen

Receive calls when your PC is asleep or switched off Interoperability allows for connection using any device Easily share screen content Works with any 1080p desktop screen or monitor Join meetings quickly without technical assistance

Video Wall

n o i t o m o Pr

PVision 2 x 2 Video Wall Includes: 4 1 4 1

x x x x

PD46N6 Video Wall Monitor Wall Mount Bracket 5m HDMI Cables Installation (Subject to a site visit)

SMARTKAKE video wall processor - HDMI 1in x 4out - Screen rotation - LAN controllable - Including Smart Editor PC software - True 4K HDMI input - Cascade multiple units for bigger walls

R134 000,00 Incl. VAT

HADES 380 Video Wall Processor - HDMI 4in x 12out - Data rate: 4.95Gbps - LAN controllable - Graphic Cropping and Signal Upscaling - Dual picture p/HDMI out - Cross Point Switch - Cross-screen Displaying

Johannesburg

E-mail: sales@pvision.co.za Tel: 011 466 6968 Unit 1, Landsmark Park, 17 Landmarks Avenue, Kosmosdal, JHB, South Africa

R371 450,00 Incl. VAT

Cape Town

E-mail: sales@pvision.co.za Tel: 082 565 6811 Unit 4, 26 Sycamore Crescent, Atlas Gardens, Durbanville Hills, Cape Town, South Africa

ARCHITECTURAL LIGHTING

Photos by Duncan Riley

Waterfall City tower of light Over the past few years, Gauteng commuters have been witness to one of the most ambitious infrastructure development projects ever to be undertaken in South Africa. Situated between Johannesburg and Tshwane, Waterfall City spans some 2,200 hectares and is home to the new PwC head office for the region.

PwC head offiice, Waterfall City, Midrand

ARCHITECTURAL LIGHTING

The newly built Waterfall City has been thoughtfully designed to facilitate optimal modern living and features a mix of commercial, retail and residential spaces, all of which are connected through a world-class fibre-optic network. The 1,88-million square meters that have been earmarked for commercial development will accommodate a number of commercial parks, warehouses and headquarters for some of the country’s largest corporate entities. In addition, the city is home to the Mall of Africa, the largest single-phase retail centre to be built on the continent, and is set to become a key residential area for thousands of South Africans over the next few years. At the heart of Waterfall City stands the newly erected headquarters for PricewaterhouseCoopers (PwC), a majestic 26-story high-rise building that will likely become as intrinsically linked with the identity of Waterfall City as the Nelson Mandela Bridge is to the Johannesburg CBD. Owned by Attacq, developed by Atterbury and constructed by WBHO, the PwC Tower comprises 40,000m2 of modern office space, created to house 3,500 employees in an efficient and optimally designed workplace. The PwC Tower has been designed by LYT Architecture and features a dramatic twist that stretches throughout its’ height to create a truly breath-taking façade. According to developers, the PwC Tower is currently the tallest structure on the corridor between Sandton and the Tshwane CBD and is visible from every point within a 30km radius. As such, the manner in which the façade of the building is lit will have a far-reaching and dramatic effect on the surrounding areas. Atterburry contracted noted South African lighting designer, Deryl Jan of PPA Lightco to deliver the external lighting to bring this phenomenal engineering feat to life.

Lighting Waterfall City Deryl Jan is no stranger to the Waterfall City precinct, having developed the lighting design for the Mall of Africa in 2016. To achieve his ambitious design for the retail centre, Jan turned to leading South African distributor DWR Distribution for support. Jan specified Anolis LED fixtures for the Mall of Africa, sighting the unit’s excellent quality, proven reliability as well as the manufacturer’s willingness to deliver outstanding after sales support as reasons for this decision. The successful collaboration between PPA Lightco, DWR and Robe’s architectural lighting division resulted in 900 Anolis ArcLine Optic fixtures being installed at the mall. In addition to the interior lighting, Jan provided a lighting design for the public park that lies adjacent to the mall, and at the foot of the PwC Tower, known as the City Park. To maintain a consistent look and feel throughout the precinct, Atterbury called on PPA Lightco to design an external lighting scheme for the PwC Tower, and Jan once again turned to DWR and Anolis to execute his design.

Deryl Jan has developed a lighting concept for the PwC Tower that is focused on accentuating the structure’s uniquely twisted façade while taking advantage of the tower’s potential to make a truly dramatic visual impact.

ARCHITECTURAL LIGHTING

A tower of inspiration Jan has developed a lighting concept for the PwC Tower that is focused on accentuating the structure’s uniquely twisted façade while taking advantage of the tower’s potential to make a truly dramatic visual impact. Speaking to AV Intergration in a recent interview, Johnny Scholtz of DWR Distribution described the process followed to realise Jan’s vision for the building. Jan worked in close collaboration with DWR’s architectural lighting division to develop a range of designs that would meet the specifications put forward for this project. The team used Vectorworks, a highly specialised software package that enables designers to generate realistic 3D renders to plan the design and installation for the PwC Tower. Scholtz explains: “When a client comes to realise the considerable cost involved in lighting a building, it can come as a shock. However, with 3D renders, you are able to show the client what can be achieved tangibly, and allows for greater collaboration and consultation during the planning phase.”

Following a process of extensive consultation with all of the stakeholders, the client settled on a lighting design that incorporated a combination of elements from Jan’s initial designs to deliver the most efficient, robust and striking lighting solution possible, while respecting the developer’s budget. As with the design for the Mall of Africa, Jan specified Robe’s world-class line of architectural lighting fixtures for the PwC Tower. “PPA Lightco appreciates the Anolis range for a number of reasons, including the fixture’s well recognised robust design, which is backed with a five-year warranty,” explains Scholtz. In addition, Scholtz highlights the critical role that Anolis plays in supporting their clients during the installation of their products. “The guys from Anolis really come to the party, and offer their support, insight and expertise every step of the way,” he explains.

ARCHITECTURAL LIGHTING

“When a client comes to realise the considerable cost involved in lighting a building, it can come as a shock. However, with 3D renders, you are able to show the client what can be achieved tangibly, and allows for greater collaboration and consultation during the planning phase.” – Johnny Scholtz

Installing the magic Once Jan and Scholtz received the go-ahead on the lighting design for the PwC Tower, the challenge of bringing their vision to life was addressed. The team elected to use the Anolis ArcPad Xtreme RGBW fixtures, together with the Anolis ArcLine Outdoor Optic 36 to light the façade of the tower. The installation includes 54 ArcLine Outdoor Optic 36 fixtures, which were selected for their balanced design profile and high level of flexibility. The units are specifically designed to perform despite exposure to the elements, having been manufactured using the most robust materials possible. The ArcPad Xtreme features two densely populated independent LED modules that provide extremely bright light output. The fixture is completely silent due to convection cooling. The unique combination of RGBW LED colours delivers a stunning light quality, not seen in other competitive products on the market. Together, the ArcLine and ArcPad fixtures provide a visually impressive external lighting solution, with a strategic combination of up lighting and down lighting to illuminate the building’s striking design. For control, Scholtz elected to use a STICK-DE3 controller from Nicolaudie. The Nicolaudie STICK-DE3 DMX Controller features a touch-sensitive interface, with built-in Ethernet connectivity that allows the unit to be programmed and controlled over a local network using a PC, MAC, iPhone, or Android device. With 1024 DMX output channels and the ability to store 500 scenes across 10 zones, the STICK3 –DE3 is one of the best value controllers on the market. According to Scholtz, one of the most impressive features of this controller is the inclusion of a powerful clock, which enables technicians to programme the system to turn on and off in response to sunrise and sunset and pre-programme themed scenes for particular days, a whole year in advance. Outside of aesthetic considerations, Scholtz and Jan have remained conscious of Waterfall City’s philosophy of developing infrastructure to be as energy efficient and environmentally low-impact as possible. “All

of the installed fixtures use LED technology, external lighting will turn on and off in response to sunrise and sunset, and we have elected to use fewer fixtures that are optimally placed and angled, to achieve the maximum lighting effect using the least amount of power possible,” Scholtz explains. Scholtz used Vectorworks software to ensure that the beams are angled to illuminate the borders of the building rather than reflecting off of the glass surfaces of the façade, accentuating the twist in the building and minimising light spill. Light pollution has also been considered in the installation, with beams being angled to focus on the building without projecting light into the night sky. “We used Vectorworks to ensure that lights were focused very tightly on the building,” Scholtz explains. “The use of architectural design software, together with the in-depth information provided by Anolis on their fixture outputs, makes it possible to achieve maximum lighting effect with mathematical precision,” he concludes.

PwC lights up Throughout recorded history, light has been intricately linked with concepts of power, learning, transcendence and, as the word suggests, enlightenment in the human imagination. This remains true today, as the power of light inspires architects and engineers to construct our modern landscapes for optimal lighting possibilities. The rapid development of LED technology designed for architectural applications, together with highly advanced architectural lighting control has opened up a plethora of possibilities for architectural lighting design. The many consultants that worked in collaboration on the PwC Tower, across multiple disciplines, have exploited all of the technology, innovation and ingenuity at their disposal to present the residence of Gauteng with a shining example of the potential of our country to grow and prosper in the future.

SECTION

DIGITAL SIGNAGE

Dynamic Digital signage Solutions By Sue Voysey-Morris

Over the past two decades, the impact of digital signage has been explosive and so too has the growth in cross-sectional industries. Sissy Boy, Gateway Shopping Centre, Umhlanga, KZN

At startup, many viewed this communication tool as a ‘creative sales gimmick’, however within a relatively short space of time, it has morphed into an expansive industry. Business leaders and marketers across more and more industries are using digital display boards as a tool to achieve communication objectives, regardless of audience, product or service. A company that has traversed the path of digital signage from the outset is One Digital Media (ODM), a leading voice in the digital signage arena. “In the early days, interest in this realm came predominantly from the Quick Service Restaurant (QSR) and retail clothing sectors, but now has spread wider to industries such as hospitals, shopping centres, small businesses and the like,” says Andrew Ridl, ODM, CEO. “At any given time nowadays, we are working with clients from

various industries, who use digital signage to achieve different results with distinctive objectives.” Take a motor vehicle dealership for example. Digital screens are now also being used in this space not only to enhance the look and feel of the service waiting area but to also advertise new vehicles and parts, prices and product information, as well as to educate an already existing captive audience in this area. ODM recently completed phase one of the digital display installations in the service areas at Nissan dealerships, in major metropolitan districts around the country. “We installed 1 x 49’’ digital display units in this space at 48 Nissan outlets,” says Ridl. “As the service area in any motor vehicle dealership is the perfect location for customers to view content while

they are waiting for their car to be serviced, strategic product content and information can be screened with short educational and influential videos.” The success of phase one resulted in the roll-out of phase two, which is now also complete. “A total of 73 Nissan sites around the country have been fitted with screens in our waiting areas, which provide an excellent mechanism for us to communicate with a captive target audience already seated in our waiting area,” says Wimpie Strydom of Nissan. “We are able to share information with our customers there, and then, that is fresh, current and educational, but is also unique as it is not used on any other media channels in our marketing efforts.” One of the first industries to ever use digital signage was the retail clothing sector that

DIGITAL SIGNAGE

entrance to the store and cannot be missed when a customer enters the store,” says the marketing and e-commerce manager Nazneen Ahmed of Sissy Boy. “The screen is eye-catching and makes a bold statement about the Sissy Boy space you have just entered. The content changes each season and features our new clothing items, designs and seasonal themes.

“We are currently analysing the customer’s buying pattern with the presence of the Digital Screen in store, as well as calculating the financial behaviour of shoppers in relation to the screen content. The results will determine the speed of roll-out to some of our other stores around the country.”

discovered that a faceless, static mannequin (which is still part of the store’s interior) isn’t the best model to show off the style and design of a wearable item. “It’s important for clothing retailers to give the best possible representation of their products, and sometimes digital displays can be programmed to show off ensembles on real people in real scenarios, acting as a constantly running advert for the brand,” says Ridl. ODM has recently concluded an installation for Froggies Shoes at all of their five stand-alone stores located in shopping malls, in Kwa-Zulu Natal. The client’s brief was to increase the footfall in each store from the passing shopper traffic. In response to this, a 1 x 49” screen was placed in the window, on a floor mounted pole, that blended in with the

store look-and-feel, where a continual slide show of their products, was run. Passing shoppers were enticed into the store to have a closer look at the available product. “When people walk near our storefront now, instead of walking past, they slow down, take a look at the moving content on our screens, and more often than not, enter the store to have a closer look at what’s on offer,” says chuffed Froggies marketing manager, Linda Trinkies. “These moving screens are definitely magnets for passing foot traffic.” Popular South African fashion brand, Sissy Boy, has also shown interest in digital signage and in the latter part of 2017, approached ODM to install a 65” display screen in its store at the Gateway Shopping complex in Umhlanga, KZN. “The large portrait screen is attached to the wall directly opposite the

Even in outlets where business-to-business trade occurs, digital signage has a presence. In early April this year, ODM installed a 3m x 2m LED screen in the new Jonsson Workwear store in Montana Park, Pretoria. “The opportunity to influence the SME business owner with an in-store digital screen of this size, is ideal and worth the investment,” says Ridl. “Not only does it make a powerful statement about the outlet’s product offering that shouts ‘authenticity’, but it also adds to the overall atmosphere.” A few years back, hospitals, doctors’ rooms and health centres didn’t seem like the places where digital signage would fit in. However today it is commonplace. From providing wayfinding and directional information to sharing important registration details, and conveying wellness tips to improve a patient's health, digital signage in medical and health establishments has found yet another home. In addition, digital signage is increasingly seen inside office blocks and shopping malls for directional, navigational and information purposes, as well as in the hospitality arena for guest relations too.

COMPANY PROFILE

PVision extends service offering

According to PVision, the company’s focus on display technologies and related products has allowed the company to grow its offerings from a single product in 2003, to the wide range of products and solutions that the company currently offers. PVision recently announced that it would be extending the range of AV solutions that it distributes on behalf of TriColor, a China-based original equipment manufacturer. TriColor is increasingly gaining a reputation for manufacturing reliable, quality products for the professional AV sector at a price-point that is well suited to the South African market. In an interview conducted during the launch, general manager at PVision, Jacques Landsberg told AV Integration that the company has enjoyed a solid working relationship with TriColor and is confident in the company’s manufacturing capabilities as well as their after-sales service. “Over the past few years, we have distributed TriColor’s video wall processors, particularly the Hades 380 and Hades 580 controllers and the SmartKake creative multi-display processor, which have been very well received by integrators and end users in the South African market. Also, we have had very solid aftersales support from TriColor on all of their products,” Landsberg points out. “In response to popular demand from our customer base, we have decided to increase the range of products that we distribute from TriColor. In addition to the Hades and SmartKake

COMPANY PROFILE

product lines, we will be supplying the company’s extensive range of video wall control products for the professional AV market. In addition, we will be supplying TriColor’s range of matrix switches, platform solutions, and range of audio and video engineering products for the pro AV market,” Landsberg states. In attendance at the launch was Darren Francis of AVT Solutions, a leading AV integrator that specialises in deploying end-to-end audiovisual and digital signage solutions to a number of high profile clients across South Africa. Francis, who heads up AVT Solution’s digital signage division, has come to rely on the TriColor SmartKake creative multi-display processor to support video wall solutions in the retail sector. “TriColor’s controllers, especially the SmartKake multi-display processor, allows for the flexibility needed to implement creative displays for the retail sector at a price-point that is suitable for the market,” Francis comments.

PVision is a well-established distributor and equipment manufacturer that specialises in digital display technology for the professional AV market. PVision offers an extensive range of locally manufactured displays for commercial, retail and digital signage applications. PVision’s offices in Johannesburg and Cape Town are both equipped with product demonstration spaces. To arrange a product demonstration, kindly contact info@pvision.co.za for an appointment. For more information on PVision’s products, including the TriColor range, kindly visit www.pvision.co.za

“We are very confident that integrators will find the TriColor range on offer through PVision well suited to the needs of the local market, as it offers affordable quality and is backed by reliable aftersales support,” Landsberg concludes. Jacques Landsberg, Stéfan Swanepoel, Mishean Kowlaser and Lyle Beukes

SOCIAL ROADSHOW

AV TECH

takes to the road

By Abrie du Plooy

It was with great optimism and excitement that I suggested we tour around South Africa’s main metropolitan areas, showing off Electrosonic’s Lumens Video Capture technologies. The task at hand was a different animal and 4000km later I was singing a different tune. Over and above the strenuous 49 hours on the road, the events came and went in high spirits. My colleague, Lyle Tarby and I were extremely well prepared, and we knew exactly what we wanted to achieve and how to achieve it for every venue that we had booked for the demonstration tour.

"Overall, it was an exciting time, and we believe that we achieved what we set out to do by demonstrating Lumens technologies to our clientele." Lumens as a product range offers an extensive collection of video capture products. The most popular would be the range of PTZ cameras that cover various technical aspects across the arsenal of models. The first specification that sets one PTZ camera apart from the next would most definitely be the optics. Integrated optical zoom lenses, from 12x to 30x optical enlargement, were on display. Apart from this, the range of connectivity options ensured that Lumens has a camera for every application in the range. Various Lumens cameras have a number of connections available to cover a broad requirement. The most common connection in today’s technology-driven world is IP. Most Lumens cameras are capable of IP streaming, and if an RJ45 connection is not available, there are USB options. Also, regular digital video connectivity includes HDMI, 3G-SDI and DVI as well as HDBaseT. For the analogue lovers, VGA is available on many of the models, and there are some with good old composite video. Most cameras across the lumens product range produce full HD video (1920 x 1080) however, there is a UHD option that outputs 3840x2160 over 30Hz. As we all know, cameras only form one half of a video network, and without screens to display the captured content, the demonstration would be pretty boring and over in seconds. We, therefore, selected a few ProSpectre models to cart around on our roadshow to complete the display networks. We also took along additional screens to act as digital signage panels and double as our show marketing.

"All in all, we achieved a great balance between display, capture, conferencing and recording technologies."

SOCIAL ROADSHOW

Road trip As part of the show, we demonstrated three Lumens Document cameras. The first being a CL510 in-ceiling IP document camera, with DVI and VGA, for large area capture as well as the PS752 aimed at lecture halls and the smaller DC193, which is foldable and ideal for the salesmen/teacher on the road. These tabletop document cameras have HDMI and VGA connectivity. But also connect to a notebook/laptop computer via USB and interact with Lumens software which allows on-screen annotations to be made over captured images. It also allows session recording and even has a microphone input for audio recording. As a hardware recorder the Lumens LC102, the 4-channel recorder was on display. This capture station can record 4xIP feeds or 2x HDMI/VGA and 2xIP on an internal 1TB memory which can be expanded to 4TB external. Audio inputs are available for each input, and the desired configuration could be uploaded to a cloud or live streamed to an external recipient. On the PTZ (Pan, Tilt, Zoom) range, Lumens has a broad arsenal, and a few of these were on display. PTZ cameras are grouped on various factors such as the optical zoom capability, connectivity or capture resolution. Last but not least, we had a Kramer VIA wireless collaboration solution as these also tie in with the use of PTZ cameras. Kramer VIA solutions not only address the need for interactive collaboration and wireless presentation but also opens the market to video conferencing. Even though the Kramer VIA is not a proprietary codec, it allows 3rd party applications to be installed and thus interfaces with any major VC system over an IP network at a fraction of the price. For this solution, we added

a USB camera and microphone directly into the VIA for a complete wireless solution, ideal for boardroom systems where one can bring your own device. Certain VIA models still allow for a physical connection as a redundant option in case WiFi networks fail. With this arsenal in the van, we started in Johannesburg, unpacked, setup, spent all day on our feet, and broke down; packed, slept and got back on the road before daybreak en-route to Durban. Once completed in Durban, we had the convenience of a weekend with a bit of beach time before returning to the routine and setting off through the Eastern Cape towards Port Elizabeth where we completed our routine for a Monday show. We spent Tuesday on the garden route, Wednesday in Cape Town, Thursday on the endless road towards Bloemfontein, where we completed the away leg and made our way home that same evening. Back in Jozi, we contacted our resellers and arranged the grand finale over two days at the Electrosonic offices in Northcliff.

MIDRAND: Derek Marsden, Dries Nel and Lyle Tarby

DURBAN: Abrie du Plooy and Lyle Tarby

PORT ELIZABETH: Lumens Roadshow set up

All in all it â&#x20AC;&#x201C; the roadshow was a great success. We managed to take a lot of our product directly to our resellers and with intensive and personal demonstrations got the best out of this show. If any of our resellers missed the opportunity to see our products, be sure to give us a call for a personal demonstration.

CAPE TOWN: Reza Adams and Jorge Vilares

BLOEMFONTEIN: Marc Edwards, Johan van den Berg, Kelvin Jansen and Abrie Du Plooy

ClickShare

Plug into simplicity.

Tap into

amazing

Transform the world of work Tired of running a marathon a year to solve issues with meeting room tech? Want to free up time to gear up for the digital workplace of tomorrow? Discover our wireless collaboration solution, ClickShare. Technology that is quick, easy and seamless to deploy. A perfect fit for an IT manager!

Tel: +27 11 840 0860 sales@peripheralvision.co.za www.peripheralvision.co.za

The ClickShare ease-of-use is key, even when managing an entire fleet of units. Enjoy our features designed to make the life of Enterprise customers with large scale installs effortless.

www.barco.com/clickshare

clickshare ad def3_it_focus_peripheral_vision_rola_190x277.indd 1

12/07/2018 15:25