EventHub Vendor FAQs

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FAQ’s - The Suncadia Virtual Market Taking into consideration the restrictions for gatherings, we have created the Suncadia Virtual Market. This will take place of the Suncadia Holiday bazaar. Traditionally this event has been a two day event, the virtual market will last 28 days. This opportunity is geared towards highlighting Cle Elum and Roslyn businesses as they showcase their products in one go-to market location. We will be supporting this effort with consolidated outreach to the local community and resort guests. We will drive traffic to this site promoting the message of ‘shop small’ this Holiday Season. We would like to have all vendors set-up by November 20th. This platform is free to participate in, thanks to the Suncadia Fund for Community Enhancement. If you have any questions, please feel free to let me know.

ATTENTION VENDORS:

This online platform will provide you with TWO options for selling your products. A) Provide a direct link in your virtual Vendor Booth that will direct the customer to your previously established platform, ie. Etsy, Facebook, Shopify, etc. (The choice to create individually displayed items and photos is OPTIONAL). B) Provide the customer with product images and pricing, with your direct contact information and a description of how you would like them to place the order, ie. phone, email, etc. ***Examples of both options are provided at the end of this document. Click here to get started on your virtual booth for the Suncadia Holiday Bazaar: https://eventhub.net/events/Suncadia-Holiday-Bazaar_2151 *We suggest using GOOGLE CHROME On the bottom right, blue button “BOOK EVENT SPACE” • Choose “SPACES” • Choose “ADD TO CART” • Proceed to Check Out > this will take you to a log-in screen > select “Need to Sign-Up” • Proceed to choose a user name and password (SAVE THIS), and enter your Vendor Information and get your account created. • You will then receive a Welcome email form EventHub. After creating your account you will then be re-directed to the shopping cart > select “go to next step”. • You will then be re-directed to BOOTH PROFILE. • Fill out the form by completing each box with a RED STAR (*) no other info is needed at this time. • Select “CHECK OUT” • Select “SUBMIT ORDER” ---- At this stage, Camie Stevenson will receive your “booth submission” and confirm your space. ----- Once she has confirmed your space, you will then receive an email with the subject line “Suncadia Holiday Bazaar Order Approved.” From here, you will select the option to LOG IN TO YOUR EVENT HUB account. You will be redirected to a log in page > enter your email and password that you previously created. Upper right hand corner > hover your mouse over your name and select > MY EVENT HUB from the dropdown. ! Click on MY ORDERS ! Scroll down and select green button VIRTUAL VILLAGE PUBLIC PROFILE ! This will take you to your VIRTUAL STORE FRONT (this is your booth, essentially). ! On the right hand side, fill out the info form by completing the required information (noted by *), o Store front name – this is your booth name o Custom Slug- this will be included on the end of the URL to your “Virtual Booth” name ie. https://eventhub.shop/suncadiaholiday-bazaar/CamiesCreations) o Your Contact Email o Main Hall Thumbnail (this is a short description about that products in your booth) o Upload a Preview image: This can be your logo o Booth Links - OPTIONAL* (this is where you may include your website, twitter, facebook, Instagram) o Shopify Store – SKIP o Brand Design: Upload your logo (this can be the same as your Main Hall Thumbnail Image) o Cover Image: This will be the header image that spans the top of your Virtual Booth “shopping page”)


Cover Video: SKIP Virtual Chat Session: SKIP Room Settings: Uncheck blue boxes in this section. Host Settings: Uncheck all blue boxes Participant Settings: Uncheck the first blue box Select SAVE DETAILS In your virtual storefront, select the green button to EDIT DESCRIPTION; this will open up an editable field where you can add words, pictures, links, and more to describe your booth. Don't forget to hit Save when you're done! OPTIONAL: ADD WIDGETS o Below the Booth Description section, you'll see another button that says "Manage Widgets." You can use this to link videos, social media feeds, or even your own custom iFrame code to embed! Take a peek at what you can do here: o o o o o o

! !

Manage Display Items (these are your products): In the center of your virtual storefront homepage page, Select green button “Manage Display Items: Here you will add and showcase “Display items”, also known as PRODUCTS, these are individual listings for each of your products. You will complete the following steps for each individual product that you want to sell: Top right: click CREATE DISPLAY ITEMS Enter the following: 1. Product name 2. Cost 3. Short description 4. Select a ‘Call to Action’ from the dropdown list (Buy Now, Order Now, etc.) 5. Upload Image(s) (Note: Images are not required, but are highly recommended to ensure your customers know what they are purchasing!) 6. Select: SAVE ITEM ADD MORE ITEMS: Repeat the above steps for each item you would like to sell. NOTE: you will be able to return to this page and add items throughout the month. Once you are done, select SAVE DISPLAY ITEM CHANGES. FINAL STEP: Upper right – select green button REQUEST TO PUBLISH BOOTH (after prompt select ‘yes’). At this stage, Camie Stevenson will receive a notification that your booth is ready to go live and she will be able to push your booth live – Your store is ready to be shopped!


Option A)


Option B)


Below is an EXAMPLE of a completed virtual booth, and how you can customize yours:


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