4 minute read
Online Ordering/POS
The EPOS partner that evolves with your has arrived in New Zealand
The Tevalis journey began back in 2003 when through research of the market, Managing Director James Cook, discovered that many of the leading Point of Sale solutions were off the shelf systems that had no ability to adapt.At this point, James had a vision of creating the UK’s most flexible and advanced Point of Sale software, developed in a way which could be customised to each operation’s specific requirements and therefore provided them with a true EPOS partner for the long-term. Working alongside one software developer, they began creating software alongside Tevalis’ first restaurant client in 2005 and due to the success, began developing further On-Premises and Enterprise platforms.
Today, Tevalis are an industry leading technology provider for the hospitality industry, supporting over 2,000 sites and 8,000 systems throughout the UK with international growth.Our approach has remained the same since we began our journey, driving development by investing into research, innovation and working alongside our clients and industry professionals.This helps to ensure that the Tevalis Technology Ecosystem and each product within, always meets the demanding and evolving requirements of the hospitality industry. Most importantly, that each Tevalis client has the best Point of Sale platforms and partnership in place that drive their business forward.
For over 18 years, Tevalis have been delivering industry leading point of sale software. Throughout this time, we understand that customer service and customer retention are two essential aspects to consider when running a hospitality led business. Therefore, we’ve focused our attention on developing a front of house solution which is powerful, reliable, and easy to use, proven to contribute to increased speed of service, revenue, and profit margins.
Alongside that, we’re always adding and evolving the features available, which all our clients have full access to.With over 400 different functions within the Epos software, we have catered for every operational intricacy, adapted to each client’s requirements. We believe in connected technology. And with over a decade of experience, we have identified that by integrating systems and providing a fully connected technology ecosystem, our customers can receive maximum benefit from their system.
With a suite of hardware and software technology solutions developed in house, Tevalis offer On-Premise and hosted Enterprise solutions to fit your business. We also integrate our system other experts in their respected fields, providing operators with a best of breed and consolidated technology solution. Driving your business forward through improved service, increased revenues, reduced administration and big data business analysis.
We are super pleased to introduce Dubba Dubba to the Tevalis family. Serving fresh, healthy, and very tasty Moroccan cuisine steeped in Moroccan heritage and packed with an enchanting combination of fresh ingredients.When Dubba Dubba approached Tevalis they were looking for a solution that would allow them to manage their four sites from a single location via a cloud portal (rather than having 4 separate systems like their current provider), they were looking for a solution that would allow them to drive revenue, manage costs and bring on new technology as their business grows.
Our approach saw us implementing our award-winning EPOS suite of solutions and Enterprise Cloud-Based Management tools, allowing the owners to standardise the setup at all sites, access individual site and estate-wide reporting and insights into sales trends and patronage times. Following the phase 1 rollout, we will launch the Dubba Dubba loyalty app using the Tevalis CRM module before moving to Phase 3, where we will integrate food costings. We look forward to working with Dubba Dubba, with their bright future in sight! who knows, it may even include self-service kiosks too.
www.tevalis.com | Sales: 0294369588 | info@tevalis.com
THE FUTURE IS CONTACTLESS
Ambience and customer service have traditionally reigned supreme in hospitality, but restaurateurs of a post-pandemic future must find a way to embrace a new contactless chic - healthy, purpose-driven luxury without all the face-toface contact.
Consumers still seek the restaurant experience, even in a stay-at-home pandemic period. By implementing new technological functionalities, you expand the scope of your restaurant’s operation. Contactless or online ordering, contactless home delivery, and contactless payment in-store are at the heart of this new approach.
The restaurant industry is changing before our eyes on a daily basis. Is your business doing enough, fast enough? While it’s important to make the adaptations necessary to survive in the short term, there’s an opportunity to view these trying times through the lens of long-term opportunity — as a chance to rethink and evolve your approach to digital channels and customer engagement.
ExtraOrder, New Zealand’s home grown SCAN+ORDER+PAY contactless ordering system has been supporting hospitality business since 2019 through multiple lockdowns. Designed and built in New Zealand to provide a fun and alternative way to place an order, ExtraOrder was designed before the global pandemic.
Since 2020 ExtraOrder has been used through Level 3 to provide contactless pickup orders, in Level 2 to assist venues sustain revenue under the single server rules and under Level 1 to provide customers with an easy way to place another round of drinks or bar snacks, hence the name ExtraOrder.
With many venues struggling to find new staff, balancing the demands on increased wage costs and ensuring the products they produce are at the right market price ExtraOrder is a simple way to allow your customers to take control. By scanning a QR code at their table they have full access to a visually rich menu allowing them to SCAN+ORDER+PAY.
Since being establish in New Zealand, ExtraOrder has expanded with clients in Australia, China and United Kingdom.
For more information, visit www.extraorder.app