RAISING THE WASTE GAME IN SOUTH AFRICA
E 02
EnviroServ
RESPONSIBLE WASTE MANAGEMENT IN SOUTH AFRICA WRIT TEN BY
L AUR A MULL AN PRODUCED BY
ARRON R A MPLING
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Delivering solutions across the automotive, chemical manufacturing sectors and more, EnviroServ is leading the way with environmentallyresponsible waste management.
A
s new lifestyles and new technologies enter the fray, society has also seen the rise of another by-product – waste. A few
decades ago we didn’t have to think about how
we disposed of our smartphones or how we’d navigate stringent waste regulations, but for 04
today’s businesses, it’s more important than ever. Since opening its doors in 1979, EnviroServ Waste Management (Pty) Ltd. has been first to market with many groundbreaking waste management solutions, some of which are still recognised as best practice in the sector. Now, thanks to this pioneering approach, the company has established itself as one of the largest waste management firms in South Africa today. Recognising the importance of protecting both the environment and community, EnviroServ’s sustainable ethos has become a guiding principle in all that it does. Rakesh Seetal, Head of Procurement and Supply Chain, says that it’s the company’s leading reputation that distinguishes it from the rest. “EnviroServ is a waste management company that uses ethical and best practices in the
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disposal of waste recycling,” he explains. “We use the three Rs: reduce, reuse and recycle. We may use landfill if necessary but a key motivator for the company is thinking of alternative uses of waste. “As part of our ethos, we put our customers first and provide them with the best alternatives for waste disposal or waste management. We’ve done it responsibly for many years. As a result, our reputation precedes our marketing efforts. Working with our customers for decades has really helped us become a leader in the market.” Like any business, a robust supply chain 06
function has been a key driver of growth at EnviroServ. With a spend of over ZAR50mn ($3.8mn) under its belt, the South African company has implemented an increasing
“Procurement used to be a back-office function but now it is now taking a leading role in creating this strategic competitive advantage” — Rakesh Seetal, Head of Procurement and Supply Chain
number of benchmarking activities to ensure that it’s upholding only the best industry practices. As part of this, Seetal outlines how the waste management firm has streamlined its supplier network so that it can respond quickly to the market and enhance its value chain. “We’ve just put more and more benchmarking exercises into our
BIO
division,” he notes. “Four years ago, we had approximately 7,000 suppliers and now we have brought it down to about 1,400. Every day, we strive to get the best suppliers into our database. Through benchmarking or supply evaluations we weed out the ones that do not
Rakesh Seetal, Head of Procurement and Supply Chain for EnviroServ Waste Management. EnviroServ’s primary focus is the transportation and management of waste. EnviroServ is a multi-national company, operating within southern Africa. EnviroServ’s purchasing power is approximately R1 Billion. My role and purpose is to execute the procurement and supplier management strategy and policy to support EnviroServ’s vision. I am responsible for building strong relationships with suppliers by negotiating the best deals based on quality, delivery and price, and tracking and reporting on performance against contractual agreements and relevant Key Performance Areas and Indications. I am a professional and presentable person, with a strong but empathetic character. I work well independently as well as collaboratively in a team setting and have been able to distinguish myself in all my previous jobs.
add value to our supply chain. All the benchmarking we have done and continue to do on w w w.e nvi ro se r v. co. z a
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09 a day-to-day basis helps us to
Seetal. “Each of our divisions has
get the right suppliers onboard.”
set targets for savings; they strive
As well as offering environmen-
to do more with less or to find
tally-conscious products and
alternative products or services
services, EnviroServ has also
to achieve our goals.”
championed cost-efficient waste
EnviroServ prides itself on
management which is clearly
offering a range of specialist
evidenced by the firm’s procure-
products and services, from
ment and supply chain function.
hazardous waste services and
“One of the other strategic
waste collection services to
drivers in procurement is the need
waste recycling and on-site
to bring savings into the supply
waste management. Like many
chain. Strategic buying can help
countries across the globe,
you get the right product at the
landfill is no longer seen as the
right place at a lower price,” says
preferred waste management w w w.e nvi ro se r v. co. z a
1979 Year founded
EnviroServ
is the largest waste management company in South Africa
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11 option in South Africa. As a result, EnviroServ strives to use landfill as little as possible, instead offering alternative waste disposal services. Over the past 40 years, EnviroServ has gained deep insight and experience across a variety of different industries such as the automotive, chemical and food and beverage sectors. Attracting and retaining some of the foremost scientists and engineers in the waste
“We’re currently one of the market leaders and we hope to stay there” — Rakesh Seetal, Head of Procurement and Supply Chain
management field, the company has increasingly zeroed in on emerging technologies to offer alternative waste management solutions. In doing so, technology is assisting the firm as it tries to address some of the w w w.e nvi ro se r v. co. z a
biggest waste management issues facing industries today. “We try not to do the same over and over again so finding new technologies and new products is paramount to our success,” highlights Seetal. “In our landfill sites, we are using classification projects and evaporation techniques and we are also looking at different technologies in the market. We send our technology managers across the world to see what technology is available and then we bring it back to South Africa. “Additionally, we are always on the lookout 12
for better equipment. We don’t just stick to one brand because it’s been the best in the past, we’re always looking out for new alternatives.” To reduce its customers’ reliance on landfill, Seetal highlights how EnviroServ is also exploring new ways it can upcycle waste materials. “If you look at the waste management sector, ideas such as waste reusing, recycling or upcycling are some of the biggest trends that are happening today,” he notes. “Therefore, we are also looking to find companies that can use these waste materials. “For example, a tyre could be used in road manufacturing or it could be used in the making of a mat. Paper can be recycled
into pulp and then reused. Plastic can be remodelled. Glass can be used in art material. We can support schools and art companies in providing such materials.” Developing strong supplier relationships is a key aspect of any robust supply chain and it is something which hasn’t been overlooked at EnviroServ. When selecting suppliers, EnviroServ adopts a multi-faceted approach, taking into consideration issues such as such as price, product, service and Black Economic Empowerment (BEE) into account. As such, Seetal believes that the South African firm develops sincere relationships with the suppliers it works with. “At the end of the day, it is a partnership,” he says. “We believe that our suppliers are critical to our success and if they are successful, we are successful.” On the frontline, EnviroServ’s dedicated team works closely
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with suppliers and learns first-hand
who understand the problems, under-
about its customers.
stand the challenges out in the field.”
“It’s a small team of centralised
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Combining an industry-led reputa-
buyers supported by regional buyers,”
tion with a socially-conscious perspec-
describes Seetal. “We need those
tive, EnviroServ has pushed for
regional buyers to get information
continuous improvement across
from the ground floor. I believe that you
a spectrum of industries. It has
cannot run a procurement division from
become a trusted and preferred
head office alone. You need people
waste management supplier because
it understands that, as exciting tech-
whether that’s in South Africa, south-
nologies enter the fore, sustainable
ern Africa or other neighbouring
waste management isn’t a finite
African countries, we want to be
concept. As society’s needs, habits and
the best. We want to be a partner
awareness of health and environmental
of choice. Procurement used to be
issues have evolved, so has EnviroServ.
a back-office function but now it is
“We’re currently one of the market
taking a leading role in creating this
leaders and we hope to stay there,”
strategic competitive advantage.”
adds Seetal. “We want to grow and,
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Brickfield Rd, Meadowdale, Germiston, Gauteng, 1614 South Africa T +2711 456 5660 www.enviroserv.co.za