Foreclosure Cleanup Industry
White-glove Cleaning White-glove cleaning will include washing windows inside and out (including window sills), cleaning baseboards, appliances (including pulling out appliances and cleaning underneath), clearing spider webs from ceilings and closet interiors, scrubbing bathroom tile, mirrors, pulling out drawers and wiping them down, wiping all exterior surfaces, shampooing carpet, waxing floors, cleaning ceiling and floor vents, washing ceiling fans, meticulous corner-to-corner details, and on and on and on. There are so many details when it comes to white-glove cleaning; a checklist is a must for new staff so they know what you expect as the foreclosure cleaning business owner.
Hire Pros for White-glove Cleaning A white-glove cleaning job really requires cleaning professionals. You really can't just send anyone to a site when you get a call for a detailed job such as this. As a foreclosure cleanup company, you will also charge considerably more when you're cleaning a foreclosure under the white-glove services heading.
Who will Purchase White-glove Cleaning? In many instances, a foreclosure home being purchased by a buyer will require a white-glove cleaning, because someone is likely getting ready to live in it. Rarely will a cleaning foreclosures just sitting in a bank's inventory of foreclosed properties call for this type of detailed cleaning -- unless it's a highend property with lots of buyer interest.
Overview of Broom-swept Cleaning Most cleaning of foreclosure properties will call for broom-swept type cleaning. This type of cleaning is what I like to call "dry-rag" cleaning (not a literal dry rag, but you get the point). With broom-swept cleaning, you simply complete a surface clean, wipe and scoop: the floors are swept; the kitchen, bath, and living areas are wiped down, and the home or unit is left free of debris. Generally, broom-swept cleaning is a lite clean, wipe and scoop service.
Clarify What the Client Wants Take the time to clarify what the potential client is asking for so you don't do two things: 1. Clarify so you don't overprice a job. For example, the client may simply want a quick broom-swept job and you could give an estimate for white glove because you have not asked them specifically what type of cleaning they require. 2. Clarify so you don't under price and under deliver. For example, if the potential client is a buyer, they likely want white-glove, but they will love your low price if you misunderstand and quote them for a broom-swept job. By the same token, that same buyer will be disappointed at the finished product if you give them broom-swept service when they expect white-glove.
Review Your Company's Policies Review your foreclosure cleanup company's policies, procedures, marketing materials, website, and pricing structure as it relates to cleaning services. Are your services as it relates to foreclosure "cleaning" clear? If not, change them so you move forward delivering what the client expects and getting the price you deserve. Good luck with your foreclosure cleanup business!