Svaja Hospitality

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Welcome to Svaja, welcome to Dream

Svaja Dream Hospitality

Welcome to Dream

DreamHospitality Introduction Vases/Tealight Holders Candle Holders Trays & Ashtrays Wall Lights How we do it

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Svaja’s Philosophy of the Hospitality

The philosophy of the hospitality industry is essentially connected to serving people. In hospitality -- a broad commercial segment that includes restaurants, hotels, amusement parks, cruise lines and more -- guests represent the key component that enables a company to reach its goals. A strong service-based philosophy, consistently demonstrated by service providers, guides hospitality personnel in their efforts to achieve customer satisfaction, and ultimately, business success. The Best Experience Possible Giving customers what they want is just the beginning of a hospitality philosophy. Being in tune with guests’ needs and expectations, and then providing service far beyond those requirements and assumptions, is critical. Moving Beyond A meaningful hospitality philosophy is embodied by people who actively seek ways to surprise and delight guests with first-class service. Client Satisfaction As the owner of a small business in the hospitality industry, your first priority is the satisfaction of the client, the person who booked the event and is paying for it. The event must go as planned, with the amenities the client is expecting, such as the number of tables and chairs, floral arrangements, food, drinks and entertainment. Any problems must be solved quickly without noticeable impact on the guests. A successful event leads to the opportunity for additional business from the client. Guest Experience Those attending the function have different expectations than the host. Their experience depends on the quality of the food, friendliness of the staff and the ambiance of the room. A successful event has good food served at the correct temperature. The service is friendly but not overbearing. Any special requests within reason are handled quickly and politely. For example, if a guest is a strict vegetarian and the meal includes meat, swapping out the meat for an additional vegetable doesn't take much time or effort. A guest at a successful event may refer new business or tell others what a great time he had. Media Has Impacted the Hospitality Industry The media has had significant impact on various industries such as the hospitality industry. The hospitality industry is a multibillion-dollar-peryear industry that encompasses a variety of aspects of the tourism field. The travel, hotel and restaurant industries all have a stake in the larger field known as the hospitality industry. 3

Vases/Tea Lights

1.Vase H-18cm Tea Light H-8cm

2.Vase H-14cm Tea Light H-10cm

3. Tea Light H-9cm 4. Tea Light H-9cm

Yas Island hotel

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Vase Tea Light holder H-12cm 5 Â

Vase Tea Light holder H-12cm

Vase Tea Light holder D-12cm or 20cm