15 minute read
Season Ticket Renewal 20-21
After what has been a difficult year for everyone, Swansea City would like to update supporters on season tickets for the 2021-22 season.
The club has been overwhelmed by the support shown by the Jack Army, especially our 2020-21 season ticket holders who have shown incredible loyalty throughout these unprecedented times.
Advertisement
And, following conversations with Swansea City Supporters Trust, we are able to provide details of the season-ticket renewal process ahead of the 2021-22 campaign.
We want our fans to ‘Be proud to be a Jack’. We know our club is different because our fans make us very special. During these hard times, we want our supporters to know that better days are coming and that we will be reunited again at our home, the Liberty Stadium, in the future.
Although we can’t be together right now, we need the Jack Army more than ever before.
Throughout these unprecedented times, our 2020-21 season ticket holders have shown unrivalled support. We did not foresee that this season’s season ticket holders would not be allowed to be at games to support Steve Cooper’s team for such a long period of time.
As a result, we feel this is the right time to show our loyal 2020-21 season ticket holders how much we appreciate your understanding with the current circumstances.
The season ticket renewal window for the 2021-22 campaign opened on December 1, initially only for current season ticket holders who either took the option for streaming and kept revenue in the club, as well season ticket holders who have opted for monthly refunds.
Supporters who have initially selected the monthly refund plan, but are yet to withdraw monies from their ticketing account balance via the account cashback facility, may request to opt out of the monthly refund option.
If there are supporters who have opted for monthly refunds and have already withdrawn funds to your bank account, but wish to renew at the new prices, you can contact the ticket office and arrange to return your withdrawn funds to the club before renewing.
Season ticket holders who elect to opt out of, or return, their monthly refunds to renew at the new prices will receive a streaming code to
access SwansTV Live coverage of home league games and midweek away league games.
We want to take this opportunity to give back to those who have been incredibly supportive to us, by giving them a HUGE discount for next season.
The prices for 2021-22 season tickets, for those season ticket holders mentioned above, have been confirmed as:
• £99 for adults IN ALL STANDS
• £79 for over-65s and students IN ALL STANDS
• £49 for under-18s IN ALL STANDS
• £23 for under-12s IN ALL STANDS
This equates to just £4.30 per game for adults, £3.43 per game for over-65s and students, £2.13 per game for under-18s and just £1 a match for under-12s.
The ‘early bird’ purchase window has also been removed to ensure there is no pressure on supporters to buy season tickets at this time. Last season, over 80 per cent of season ticket holders purchased season tickets in the historic early bird window.
There will be a further announcement in the New Year regarding new season tickets.
The club recognises the financial impact the pandemic has had on the community, but has opted to launch the season tickets now should any supporters want to purchase season tickets as Christmas presents for their loved ones.
The significant price reduction means that adults can enjoy up to a £390 price decrease on last season’s season ticket prices, while over-65s and under-18s can enjoy up to £260 and £120 cuts.
The future generation of Swansea supporters are as important to us as our current loyal fans, and we wanted to ensure matches are as affordable as possible for those Junior Jacks. Therefore, existing under-12s season ticket holders can renew for just £23, which works out at £1 per league game.
The club has been working hard in preparation for getting supporters back to the stadium when it is safe to do so, and it has been difficult for the club not to be able to share this season so far with the Jack Army in full voice at the Liberty and stadiums across the country.
The main objective once the Jack Army are back in the Liberty is to make our home ground a fortress full of supporters singing loud and proud, as it was before matches were played behind closed doors.
The renewal window with the offer prices outlined above is open until Sunday, February 28, 2021.
General sale of season tickets will be announced at a later date.
How to renew SEASON TICKET HOLDERS WHO HAVE NOT REQUESTED A MONTHLY REFUND
Those season ticket holders who are eligible to renew for the 2021-22 season as mentioned above, are now able to renew online or over the phone.
Although the Ticket Office remains closed for all in-person visits, supporters are able to renew over the phone. Call 01792 616400 and select option 1 to speak to a member of the team. Should you require any assistance with your season ticket renewals, you can also contact the ticket office via email at ticketoffice@ liberty-stadium.com. SEASON TICKET HOLDERS WHO HAVE SELECTED MONTHLY REFUNDS
Season ticket holders who have selected the 2020-21 monthly refund option but wish to take up the reduced rate season ticket for the 2021-22 season can now opt out of the monthly refund plan. Supporters who have initially selected the monthly refund plan but are yet to withdraw monies from their ticketing account balance via the account cashback facility, may request to opt out of the monthly refund option.
Once the option has been selected, please allow 24 hours for your 2021-22 season ticket seat to display in your online account at the reduced rate.
Please note: Supporters who have already received credits for 2020-21 season fixtures played in previous months, will have these monthly credits removed from their account balance.
If there are supporters who have opted for monthly refunds and have already withdrawn funds to your bank account then please contact the ticket office by calling 01792 616400 and then select option 1 to speak to a member of the team. Alternatively you can email us here: ticketoffice@liberty-stadium.com.
Finally, as you can appreciate we are having a high number of calls at the moment, so please bear with us. We will come back to you when the phone lines allow.
Chief Executive’s Notes JULIAN WINTER
Good afternoon to all Swansea City fans around the world as we look forward to today’s Championship clash with Luton Town.
Games come thick and fast in this division, with the squad in action every few days due to the congested nature of the season.
While I’m sure you’ve been buoyed by the positive start made to the campaign by the team, there is plenty of hard work going on off the pitch too.
This week we revealed our season ticket renewal prices, and we hope you’ve been really pleased by this.
For all of you who continued with your current season ticket following the pandemic and took up the option of keeping your money in the club in return for a live stream of our matches, a season ticket will be available for just £99 for adults, £79 for over-65s, £49 for under-18s and £23 for under-12s. That works out at just £4.30 per game for adults, £3.43 per fixture for over-65s, £2.13 per game for under-18s and just £1 a match for under-12s. This is to mark your unrivalled loyalty to our club, particularly during such a tough and testing year for us all.
It also highlights once again how strong the bond is between the club and its fanbase, and we are so appreciative for that backing.
More details surrounding season tickets will be released soon.
I was involved in my first structured dialogue forum recently, which proved a great success.
It’s really important to get the views and suggestions of your supporters, because they are the beating heart of our club.
The forum gives fans the chance to meet key decision-makers at the club and ask questions that are important to either themselves or the group they represent.
I think everyone took a lot from the forum, and now we will look to implement those ideas as we continue in our pursuit of improving the club in all areas. I’ve only been here a few months, but what I can say about the staff and fans that I’ve spoken to is that everyone has one main objective – to help the club as much as they can.
We will hold another forum later in the season, and I look forward to that.
Christmas is now upon us, and although the pandemic has prevented us from making our annual visits and events, the club is working hard on identifying other ways of spreading some festive cheer within the community.
It has been a difficult year for us all, and we fully understand the role we play in the community – not just by representing the club on the pitch, but off it too.
We are working very hard on this, and the club will keep you posted on any events or appearances coming up over the Christmas period.
Enjoy the game.
Head Coach’s Notes STEVE COOPER
Good afternoon everyone as we prepare for our next Championship test – a home fixture against Luton Town.
Print deadlines mean I am writing these notes before the trip to Middlesbrough on Wednesday night but, whatever the outcome there, our attitude is always the same – focus on the game ahead.
That is the best approach for us, particularly with the way the schedule is in the league due to the pandemic.
I am often asked about how we deal with the demands of playing a game every few days, and it’s very much a team effort.
Inevitably, there will be some changes to ensure players in need of a rest are given just that, but everyone here – players and staff – work really hard behind the scenes to make sure we are as strong as we can be ahead of kick-off.
There isn’t a great deal of time in between games to prepare for our next match, but that’s the way the season has panned out and we won’t use that as an excuse.
Last weekend we headed to Nottingham Forest and came away with a 1-0 win, which was very satisfying.
Forest have one of the strongest squads in the league, and hadn’t lost at the City Ground under Chris Hughton prior to our visit.
The victory was great reward for our effort and commitment, which was epitomised by Connor Roberts’ bravery in scoring the only goal with a header. Connor was fully committed to beating his marker to nod in Andre Ayew’s cross, and he ended up with a black eye sustained in the process.
That sums up the attitude of this team, and I was delighted for him to open his account because he’s been excellent since our return from lockdown last season.
Now we welcome Luton to the Liberty Stadium in what is set to be yet another exciting afternoon of Championship action.
Enjoy the game this afternoon.
Captain’s Notes MATT GRIMES
Hello, and welcome to everyone joining us from around the world for this afternoon’s Championship home fixture against Luton Town.
Due to programme deadlines I am writing these notes prior to our midweek game at Middlesbrough but, whatever the result on Teesside, we will be striving for another positive result on home turf.
Our last game at the Liberty saw us draw 1-1 with Tony Pulis’ Sheffield Wednesday. Wednesday are a team full of experience with a very experienced manager so it was always going to be a tough game. It wasn’t the result we wanted playing at home as we always go out looking for the win, but it was a point in the right direction.
Andre netted his sixth of the season with an unstoppable goal and really showed his class. He shows that every week and every day in training, he’s a great guy to have around and a fantastic player as well. When you’ve got someone in the side who can do what he does it’s a big boost for the whole team. Next we faced a trip to the City Ground to face Nottingham Forest and were very pleased with the result. It was a very good win against a team who have got another experienced manager and a very good set of players.
They put in a performance that doesn’t reflect their position in the table to make it a tough challenge for ourselves, and it was always going to be a difficult game away from home. The goal from Connor was a very good one but a very different one as well! We were delighted for him to get on the scoresheet and to be able to take the three points back to the Liberty.
The wing-backs have been brilliant in contributing with assists and goals this season so it was brilliant for Connor to get his first goal of the season to add to his three assists. It’s a team pulling together in the right direction where everyone is chipping in and everyone is playing their part.
We hope that we can continue the momentum this afternoon and pick up another three points at the Liberty. We know how many supporters will be watching and cheering us on from home so we hope we can put on a good performance for them.
You may have seen that the club released the season ticket renewal prices this week, with significant price decreases as a way of saying thank you to our loyal supporters. As a club and a team we have been overwhelmed with the support we have been shown despite not being able to play in stadiums full of supporters.
It’s vitally important that everyone knows how much we miss having fans in the stadium. As soon as crowds are back in the stadium we want as many people coming along as possible and want to make the Liberty a fortress as best we can.
Like I have said many times before, we’re looking forward to the day we play in front of the Jack Army again.
Enjoy the game today!
Ministry Group
Ministry Graphics
Member Ceri Stone writes about the significant milestone for the Supporters Trust in today’s column.
It’s an exciting time for the Supporters Trust as we enter the month of December.
We should be gearing up for a hectic Christmas schedule and savouring the atmosphere of a bouncing Liberty Stadium as we look to continue our impressive early season form. Sadly, the ground is still empty, but there is hope that we may be able to return in some limited form soon.
Football is nothing without its supporters and I can’t wait until we pack the Liberty, in a safe environment, bouncing to the raucous anthem that is ‘Hymns and Arias’. As your Supporters Trust we proved through our actions at the turn of the century that our club wouldn’t exist without its fans. That demonstrates the value of the Trust and is something worth celebrating.
In 2021 we will reach a rather significant milestone as we commemorate the 20th anniversary of the Trust. Who would have guessed back in those early days of battling to save the club that we would come so far and have a model that is envied by so many?
We want to celebrate both our anniversary and the efforts of our members through those 20 seasons. As a result, we are delighted to announce a free Christmas Prize Draw for all current Trust members.
Members should have seen the notice by now via email or on social media, and we have some excellent prizes up for grabs, including a replica shirt plus a couple of club books personally signed by the club president Alan Curtis. The competition will continue monthly through the year and we will also hold similar draws for our junior members. This is a great opportunity to encourage younger members of your family to join the Trust.
Remember, Trust membership is HALFPRICE until the end of December. Just go to www.swanstrust.co.uk and JOIN NOW.
We regularly promote the benefits of membership and we are passionate about this for a couple of reasons. Firstly, the cost of membership is only £5 until the end of this year. Secondly, as one of the few clubs in the country that is part-owned by its fans, membership gives you a voice in how your club is run.
It also helps guarantee that we will have another 20 years of your Supporters Trust, which will preserve the identity and future of our club. A bit like our visitors today.
The Hatters from Luton have risen like a phoenix from the ashes of John Gurney’s ill-fated reign 18 years ago, thanks to their own fan-based representation. We welcome them to the Liberty as we look to maintain our impressive form and avenge the narrow defeat inflicted on us by Nathan Jones’ men last June.
It would be amazing if we had a full stadium to cheer the boys on. News of that happening is a bit like our monthly draw. We need to watch this space, but both are worth celebrating.