ITIL, an acronym for Information Technology Infrastructure Library, is a framework to standardize the planning and execution of IT services all across the globe. The main objective is to encourage IT to become a mainstream business provider rather than a backend support system. An ITIL training certification enables you a ensure quality and economic work delivery for any organization across the IT industry you are working for. Tracing the history of ITIL The ITIL framework can be traced back to the 1980s when different companies implemented a diverse range of tools, methods and techniques in delivering data services to customers. To avoid this decentralization and to acknowledge the significance of the IT sector, the UK Government initiated ITIL. It was initially started off as a comprehensive set of books that would serve as guidelines for an efficient and economic functioning of It services and management. They cover the following areas
Introduction to ITIL Service Management Service Support Service Delivery Application Management Security Management Software Management
In the present market, ITIL is recognized as the most important framework to align IT practices worldwide in a single standard. It is the reason why MNCs have gained such momentum in the past few decades. A brief overview of the subjectThe ITIL framework has a life cycle that consists of five components. These form the skeleton structure of IT services and management. 1. 2. 3. 4. 5.
Service Strategy Service Design Service Transition Service Operation Service Improvement
Thus, to become an avant-garde IT exponent, a certification in ITIL is mandatory. It might land you with a five digit salary job in the top most MNC of the world! What is an ITIL training certificate course? The ITIL certification course emphasizes on the specific processes helpful in efficient designing, planning, management and execution of services. At the end of the course, you will have better insights into the importance of service management, both for the company and customers. The course has a four structure division- Foundation, Practitioner, Intermediate, Expert and Master. 1. FoundationThis entry level course forms the base of the whole ITIL structure. There are no pre-requisites, and any IT enthusiast (college graduate, Team Lead, Project Manager, System Analyst, Delivery Manager and anyone similar) is eligible to enroll for the foundation course. It mainly covers the following areas Service Lifestyle Selected Processes Selected Roles Technology and Architecture Service Management 2. PractitionerAfter the basic course, completing the practitioner certification will enable an IT professional to adapt and apply the various ITIL concepts in the organization. It is important for achieving higher credentials. 3. IntermediateThis level of ITIL course study is divided into two modules- Service Lifestyle and Service Capability which further include a thorough assessment of strategies and designs. The next levels are the master and expert certification, to purse which you require a minimum of 17 credits from the foundation to intermediate level. However, once you successfully complete the ITIL training certification, job and business opportunities are manifold!