INTERVIEW: FLOW TURKS & CAICOS
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ACROSS TURKS AND CAICOS Sustainable Business Magazine speaks to Joanne Missick, Country Manager at FLOW Turks & Caicos, about the company’s longevity, upgrades to essential microwave towers, and their passion for education. By Daniel Baksi Flow Turks and Caicos is well established as part of the Turks and Caicos Islands’ telecommunications framework, having operated as a key partner for government and other stakeholders for over 123 years. Initially trading as Cable and Wireless following its launch on January 31, 1898, the company is now a part of the Liberty Latin America
group, operating under the consumer brand, Flow. The company was the first to connect the Caribbean people, government, and business with the best service and telecoms network across broadband, fixed and mobile services, and continues today as the sole full-service provider for the Caribbean, establishing itself as the go-to provider for business and enterprise customers, providing fully tailored communication solutions to help businesses achieve efficient growth. A GROWING PRESENCE “We’re very proud of our legacy as one of the longest-operating businesses on island,” says Joanne Missick, Country Manager at Flow Turks & Caicos. “We were the only operating carrier in the TCI until 2007. To date, we have over 22,000 mobile customers and over 6000 broadband customers, which is roughly a 70% share of the market. However, we know there are still opportunities for us to grow. We’re currently investing in the roll-out and expansion of our next-generation Fiberto-the-Home (FTTH) technology. Broadband is a market in which the TCI is seeing clear
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