2014
HANDBOOK Thursday 6 & Friday 7 November 2014 L’Aqua, Cockle Bay Wharf In association with BYTE Custom Media and thebyte.com.au
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Welcome to the 2014 Byte Exchange Welcome to the first Byte Exchange, may we have many more – we started this year with the vision of business people networking, learning and of course celebrating our fantastic youth tourism sector. Byte Exchange combines a half day conference with two half days of meetings schedules and an all inclusive evening function sponsored by Tourism Noosa. This year’s conference will see four sessions custom-designed for small to large tourism businesses to take home idea’s we hope will positively impact their business success.
NAME Tom Wheeler COMPANY Byte Custom Media TITLE Events Manager WEBSITE thebyte.com.au
We have a social media expert in Gina Lednyak who will be talking about ‘The Future of Social’. Next up we have some familiar faces offering an industry round-up regarding Visa’s, Accommodation and Tours/Activities. We are privileged in that our keynote speaker this year is one of the world’s best economic forecasters Clifford Bennett from CliffordBennett.com.au CliffordBennett. com.au Clifford will present on “Sharing and the Economy” while giving us an overview of how global markets are set to trend in the coming years. To finish we will be hearing from one of Australia’s most successful emerging tour operators: Drop Bear Adventures. Hana and Mark talk to us about small business success and their unique marketing mix. The Byte Exchange’s meeting schedules will start shortly after the conference lunch, welcoming just under 100 delegates from all over Australia and New Zealand for 26 meetings over two half days. We are only able to provide this platform for commentary and conversation in our sector because of the generous support of our sponsors. Our sincere thanks go to Website Travel, WWOOF, Gold Coast Tourism, THE WORD, Taxback, AIFS, Relocations 2 Go & Bartercard. On behalf of Byte Custom Media, please accept our thanks for coming along. We hope you have an enjoyable and rewarding couple of days and nights.
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AS FROM S A LITTLE
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2014 Byte Exchange Agenda DAY ONE: Thursday 6 November 2014 8am
Registration Tea & Coffee served
8.50am
Welcome and opening remarks Mark Olsen, General Manager Consulting, EC3
9am
SESSION ONE: The Future of Social Media Gina Lednyak, Founder & Managing Director, L&A Social Media
9.30am
SESSION TWO: Industry Round Up Kristy Carstairs, Regional Manager, WRI Julian Ledger, CEO, YHA Ltd Scott Ryan, Head of My Sites & Global Online Systems, Website Travel
10.15am
Morning tea
10.45am
KEY NOTE: Sharing and the Economy Clifford Bennett, Chief Economist, brushTURKEY
11.25am
SESSION FOUR: Marketing Mix Hana White and Mark Robinson, Owners, Dropbear Adventures
12.00pm
Lunch
1.00pm
Byte Exchange meetings commence
5pm
Day one Byte Exchange closes
6pm
VIP evening function, Bounce Sydney rooftop
DAY TWO: Friday 7 November 2014 8am
Registration Tea & coffee served
8.30am
Byte Exchange meetings commence
1pm
Lunch
2pm
Day two Byte Exchange closes
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6
MODERATOR
8.50am
NAME Mark Olsen COMPANY EC3 TITLE General Manager Consulting WEBSITE www.ec3global.com
Mark has over fifteen years experience in tourism and destination management including eight years at Tourism Queensland in a variety of roles including Regional Director for Brisbane and South East Queensland Country. Through his career Mark has worked extensively with the tourism industry at various levels and has well recognised skills and experience in the areas of project facilitation, master planning project feasibility, strategic planning, policy development, tourism marketing, industry consultation, investment facilitation and project management. His workshops and conference presentations have been televised live, posted on National, State and Regional websites and cover topics as broad as regional economic development, risk and crisis management. Also developing Local, Regional, State and National tourism strategy, social media, Local Government engagement, cultural tourism and food tourism. Mark has a degree in Tourism from James Cook University, with Honours focusing on Environmental Tourism and Community Engagement.
NOTES
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SESSION ONE: The Future of Social Media
9am
Gina is the Founder and Managing Director of L&A Social Media, a social media agency based in Surry Hills. L&A specialises in working with consumer brands on their social media strategy and implementation. Gina launched the business over 5 years ago, and was one of the first people in Australia practising social media, she was even in the original test group of Facebook in Boston. Today L&A works with iconic global and local Australian clients and also teaches organisations how to better use social media. Gina will discuss the direction social media is going, how travel businesses can leverage social media and what the future for social media holds.
NAME Gina Lednyak COMPANY L&A Social Media TITLE Founder and Managing Director WEBSITE www.lednyakassociates.com
NOTES
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SESSION TWO: Industry Round Up
9.30am
Kristy Carstairs is Regional Manager, South East Pacific for Web Reservations International. She is now responsible for all brands in this region including hostelworld.com, hostelworld.com, hostelbookers. com, hostelbookers.com and hostels.com. During six years in Europe (2001-2007) she worked as a resort rep, tour guide and eventually landed in Dublin, where she started her career with hostelworld.com.
NAME Kristy Carstairs COMPANY Web Reservations International
Kristy has served the last six years with Backpacker Operators Association of NSW and is in her third term as its President. She is also serving her 3rd year on ATEC’s Backpacker Youth Tourism Advisory Panel (as Vice Chair). She is committed to encouraging integrity and ethics in the youth and adventure travel industry and promo ting travel to the ‘best country in the world’. She is currently completing a Bachelor of Business in Tourism & Marketing via Open Universities Australia as well as a PADI Divemaster course.
TITLE Regional Manager WEBSITE www.webresint.com
9.30am
NAME Julian Ledger COMPANY YHA Ltd TITLE CEO WEBSITE www.yha.com.au
Julian Ledger has a BSc in Management Sciences and thirty-five years experience in developing and operating backpacker accommodation in Australia. He is CEO of YHA Ltd, based in Sydney, covering operations in the ACT, NSW, NT, Queensland, South Australia and Victoria. His experience includes development of many new hostels, including multiaward-winning properties such as Sydney Harbour YHA, as well as expanding the YHA Australia network of nearly 100 youth hostels across urban and regional areas. In the past three and a half decades, Julian has been involved at a high level in developing partnerships with government and the tourism industry. He has also assisted with the development of YHA’s Australian hostel standards and those of Hostelling International for 4,000 youth hostels worldwide. Julian is a founding member of the NSW Backpacker Operators’ Association (BOA) - an industry body representing over 100 organisations in the backpacking sector, including publishers, accommodation providers, travel agents and transport and tour operators.
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SESSION TWO: Industry Round Up
9.30am
NAME Scott Ryan COMPANY Website Travel TITLE Head of My Sites & Global Online Systems
Scott Ryan is Founder and CEO at Hostelzoo.com Hostelzoo.com, BackpackerLabs.com BackpackerLabs. com and is now Head of MySites & Global Online Systems for Website Travel. He has more than twenty years’ experience in tourism, digital media and the backpacker travel sector. Scott came into the youth travel industry after completing a degree in Marketing and Management at the University of Wollongong. He specialised in marketing on the Internet and after a few years of managing hostels and studying graphic design, he founded a digital media agency developing tourism websites and publications. This experience also allowed him to backpack the world, providing valuable insight to the guest experience and encouraged him to then operate his own hostel. Scott later saw an opportunity in making hostel comparisons and so developed Hostelzoo. com Hostelzoo.com. He is currently developing new backpacker technology in partnership with Website Travel.
WEBSITE www.websitetravel.com
NOTES
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You’re never alone in business with Bartercard. Every Bartercard client I attract leads to at least one referral in the cash economy – the extra support I receive makes Bartercard a living part of my team.
Tracy Wilson Business Beyond 5
Contact Bartercard today on
1300 BARTER bartercard.com.au/tracy [ 12 ]
KEY NOTE: Sharing and the Economy
10.45am
NAME Clifford Bennett COMPANY brushTURKEY TITLE Chief Economist WEBSITE www.cliffordbennett.com.au
Clifford Bennett is an internationally respected macroeconomic and global markets forecaster. He has over 25 years experience with leading investment banks, was previouslys author of The White Crane Report and now the brushTURKEY. Bennett was formerly Senior Strategist Asia, for BNP Paribas, and a member of the global economic forecasting team in London and Paris. Clifford has appeared for organisations such as Eurofinance around the world, including debating the global outlook with the CEO of Roubini Economics in Rome and George Bush’s economic advisor for EuroMoney in London. Recently he was invited to address the APEC CEO Summit in Russia on currency issues, as well as the Caixin Summit in Beijing on future trade patterns. Clifford’s address, entitled ‘Sharing and the Economy’ will offer a view on the effect ‘sharing’ is having on big business and on the global economy. With such a big hitter speaking at the conference we have also asked him to discuss global trends and predictions for our core and emerging markets.
NOTES
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SESSION FOUR: Marketing Mix
11.30am
NAME Hana White and Mark Robinson COMPANY Dropbear Adventures
Hana met Mark and fell in love on K’gari aka Fraser Island back in 2011. Mark was a one man band running his very little Drop Bear Adventures tour company when Hana came along. Together they have built their baby business into what it is today. With unconditional passion and respect for this beautiful island and a crazy mad work ethic they have created their easy going, fun loving and highly popular 3 day tours. They cater for the more mature youth traveller as well as families. Having lived on the island now for four years in their little eco house, coupled with Mark’s long family and personal history with the island; these guys are truly owneroperators and love nothing more than being on the ground with their guests and sharing an amazing 4WD adventure with them. These days the eccentric Drop Bear’s team help Hana and Mark deliver a great product and each shares their passion for the island and sharing it with travellers from all over the world.
TITLE Owners WEBSITE www.dropbearadventures.com.au
NOTES
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MEETINGS SCHEDULE BUYER PROFILES SELLER LISTINGS In association with BYTE Custom Media and thebyte.com.au
ADVENTURE CAIRNS AND BEYOND
Erryn Wells Store Owner / Director
DESCRIPTION Adventure Cairns and Beyond is a Fully Independent, Australian Owned and Operated Travel Agency. It is a personalized travel agency, and promoted as “Your Home Away From Home”. I want to provide a service that only builds strength by using ethical practices, focusing on the use of Eco and ROC Certified products, whilst maintaining the interests and personal differences of each individual.
E erryn@ adventurecairnsandbeyond.com.au M 0439 540 150
ADVENTURE TRAVEL BUGS
James Spicer
DESCRIPTION Adventure Travel Bugs is Australia’s largest chain of independently owned backpacker and student travel agencies. As owner operated stores, we pride ourselves on providing only the highest level of customer service, best priced tours and exceptional after sales support. With stores around Australia, we are never far away.
W www.adventuretravelbugs.com E james@travelbugstore.com T 07 4946 5955
AIFS
Lori Femia Manager, Travel Desk
DESCRIPTION This year AIFS - the American Institute for Foreign Study celebrates 50 years of offering cultural exchange opportunities to young people from around the globe. Our Australia headquarters offers a broad range of programs including Au Pair, Work & Travel, Volunteer, Internship and Farm & Travel. All programs are delivered from AIFS’ Sydney CBD student centre which includes our own dedicated Jobs and Travel desk.
W www.aifs.com.au/aifs E lfemia@aifs.com.au T 02 8235 7075
BACKPACKERS WORLD & STUDENT UNI TRAVEL
Carla Rissmann Training & Development Manager
DESCRIPTION Backpackers World and Student Uni Travel (the student focused arm of our business) are experts in youth adventure travel. With stores Australia-wide and a growing global network our well travelled, experienced and passionate staff are there for our customer every step of the way. Be part of our world.
W www.backpackersworld.com E carla@backpackersworld.com M 0413 686 943
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NOTES
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BASE TRAVEL
Mark Adamik Branch Manager
DESCRIPTION Base Travel is the travel service of Base Backpackers, with knowledgeable staff assisting hostel guests with all their travel requirements; ensuring they make the most of their trip around Australia and New Zealand. Great to all the places and activities travellers want to experience while here.
W www.basetravel.com.au E base.sydney@basetravel.com T 02 9262 7277
BEST OF (SYDNEY VISITOR CENTRES)
Kate Brown Product Manager
DESCRIPTION Best of Australia Travel Centres (BOATC) are a company responsible for the travel booking and information services in the Melbourne Visitor Centre, Melbourne Airport, WA Visitor Centre and the Sydney Visitor Centres in The Rocks & Darling Harbour. All centres are centrally located and are often the first stop for an audience of over 2,000,000 visitors per year. We have a professional and knowledgeable team of Information Officers and Travel Consultants.
W www.bestof.com.au E kate@bestof.com.au M 0416 373 332
GRAND CITY GROUP
Grace Chen Marketing Manager
DESCRIPTION Grandcity, established in 1994, is the largest Chinese travel agent in Australia and highly recommended by tourism authorities. Sheena Xu, Chairman of Grandcity, was awarded as Chinese Immigrant Entrepreneur Ellet by Mr. Kevin Rudd, Prime Minister of Australia in Jul 2013. Grandcity has set up 12 branches and offices in Melbourne, Sydney, Perth, Brisbane, Beijing, Shanghai and Guangzhou.
W www.grandcitytours.com E grace@grandcitygroup.com T 02 9211 8218
HAPPY TRAVELS
Alex Croall Owner
DESCRIPTION Happy Travels manages multiple travel brands in Australia and New Zealand including Travel Bugs, I Centre, Global Travel and Happy Travels.
W happytravels.com.au E alex@happytravels.com.au T 02 9326 9311 M 0411 371 891
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NOTES
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INFORMATION PLANET
Claudia Abras General Manager W www.informationplanet.com.au E iptravel@informationplanet.com.au M 0433 953 427
DESCRIPTION Information Planet Travel is a division of Information Planet Group, (www.informationplanet.com.au) who has 18 years of experience selling educational courses, aprox 25000 clients and a network of 28 offices around the world promoting Australia as an educational destination. Once our client arrives in Australia we reinforce our commitment providing extra services such as employment, immigration and travel assistance!
MAD TRAVEL
Jamie Page Branch Manager
DESCRIPTION Mad Travel is one of Australia and New Zealand’s largest travel networks. Mad Travel specialises in discount backpacker tours and great packaged tour deals. Generally its best to build a package, adding accommodation, tours and transport into one package means the ability to get the best possible price. Weather organising backpacker tours from Sydney to Cairns or Adelaide to Alice Springs Mad Travel can build the ultimate package.
W www.nomadsworld.com E jamie@nomadsworld.com T 1800 666 237
ONE STOP ADVENTURES
Paul Byrne Owner W www.onestopadventures.com.au E paul@onestopadventures.com.au M 0427 135 225
DESCRIPTION One Stop Adventures is Australia, New Zealand and Fiji’s leading one stop online adventure travel shop which gives the traveller the opportunity to choose their own adventure from a great range of quality packages, tours, activities and transport options. The team at One Stop Adventures is made up of seasoned tourism industry professionals with extensive travel experience and awesome product knowledge of Australia, New Zealand and Fiji.
PETERPANS ADVENTURE TRAVEL
Adam Ogle General Manager
DESCRIPTION Boasting 23 retail branches across Australia, New Zealand and now Thailand there is no doubt Peterpans has made great progress the last 12 months. In addition to walk in retail stores, Peterpans has great representation through social media platforms and a thriving online consumer website. Peterpans Adventure Travel is an industry leading travel agency specialising in customised itineraries for the youthful backpacker and student markets.
W www.peterpans.com E adamo@peterpans.com T 03 8598 9500
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NOTES
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STA TRAVEL
Vic Naughton National Sales Manager
DESCRIPTION STA Travel is the world’s largest student, youth and budget travel organisation. STA Travel specialises in cheap flights, round the world tickets, travel insurance, school and group travel, hotels and hostels, tours and treks. STA Travel sells through a variety of multi-distribution channels including retail, online, contact centre, B2B & wholesale.
W www.statravel.com.au E vnaughton@statravel.com.au M 0409 823 268
SYDNEY COACH TERMINAL
Mark Johnston Sales Director E mark@sydneycoachterminal.com.au T 02 9281 9366 M 0416 000 024
DESCRIPTION We sell: travel passes, metro travel tickets and passes, coach travel tickets and express coach bookings. We also sell Sydney attraction tickets, tours and activities passes. We offer: free WiFi, free tourist information, free maps and brochures and daily baggage storage.
TOURS TO GO
Andrew Johnston Director
DESCRIPTION tourstogo.com provides centralised, secure, online booking services to domestic and international retail clientele for over 2500 touring products Australia wide. Bringing together a range of both popular and specialist products, tourstogo.com offers a wide array of tours with instant confirmation, in one easy to use online location. For our business customers, we provide cost effective and easy to use online solutions to enhance and complement traditional tourism distribution channels.
W www.tourstogo.com E andrew@tourstogo.com T 07 4041 3244
TRAVEL AUSTRALIA CENTRE (WANDERERS)
Wojtek Wawrzynski Managing Director W www.travelaustraliacentre.com E wojtek@travelaustraliacentre.com T 02 9280 4933
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DESCRIPTION Located only a 3 minute walk from central station, Travel Australia Centre are the ‘backpacker package deal’ specialist. Travel experiences from the best Australia, New Zealand and Fiji has to offer. Luggage storage: $10 per bag per day.
NOTES
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WEB RESERVATIONS INTERNATIONAL
Sammy Pearse-Marmont Account Executive South East Pacific
DESCRIPTION Web Reservations International (WRI) provides technology, distribution and marketing solutions to accommodation suppliers worldwide through a network of owned sites and affiliate partners. The WRI business model is simple and fully automated where travellers pay a modest non refundable deposit when they book accommodation on line which is retained by WRI. The balance is paid by customers directly to the accommodation provider.
W www.hostelworld.com E samantha@webresint.com M 0424 299 993
WEBSITE TRAVEL
Sarah Flynn and Jacky Benazzi Agent Customer Service Manager
DESCRIPTION Website Travel is an industry booking platform specializing in adventure tourism linking thousands of agents and operators throughout Australia, NZ, and Fiji. We are committed to growing with key partners and are dedicated to the ongoing success of our industry.
W www.websitetravel.com E sarah.f@websitetravel.com M 0421 373 670
YHA TRAVEL AND TOURS
Filomena Deangelis and Annalese Greiner Product Manager (Eastern Region), Marketing & Travel Product Coordinator
DESCRIPTION YHA Travel & Tours is YHA’s tour desk operations and branding. Over 36 key YHA hostels in the network across Australia have the facility to book tours and attractions for guests either over their reception desk or on designated travel counters. YHA Travel & Tours have many preferred quality tour operators in place carefully selected by our regional Product Managers to ensure our guests receive the best experiences and value during their stay in Australia.
W www.yha.com.au E filomena.deangelis@yha.com.au T 02 9218 9090
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PROOF OF SUCCESS Research confirms over 78% of Sydney tourists are still using hardcopy media and material to help make buying decisions.
thewordaustralia.com.au
|
sydneybrochuredistribution.com [ 28 ]
BYTE EXCHANGE MEETING DELEGATES: The Seller’s List
AUSSIE ADVENTURES
CALYPSO STAR CHARTERS
Alanna Stevens National Sales Manager E alanna.stevens@aatkings.com.au W www.aatkings.com.au
Makeena Cox Booking Officer E marketing@sharkcagediving.com.au W www.sharkcagediving.com.au
ADVENTURE TOURS AUSTRALIA
CAPE BYRON KAYAKS
Steven Wright Business Development Manager NSW & ACT E swright@adventuretours.com.au W www.adventuretours.com.au
Alice Livingston Director E alice@capebyronkayaks.com W www.capebyronkayaks.com
AUTOPIA TOURS
CAPE TRIB BEACH HOUSE / KOALA DAINTREE
Ian Clark Managing Director E ian@autopiatours.com.au W www.autopiatours.com.au
Matthew Isabella General Manager E manager@capetribbeach.com.au W www.capetribbeach.com.au
BACKPACKERS BUDDY
CITY OF GOLD COAST
David Goldsmith Business Development Manager E David@backpackersbuddy.com.au W www.backpackersbuddy.com.au
Clare Ramsay Industry Development Officer E cramsey@goldcoast.qld.gov.au W www.goldcoast.qld.gov.au
BARTER CARD
COLOURFUL TRIPS
Linda Mills and Stephen Mills Franchise Owner E linda@bartercardsn.com.au W www.bartercard.com.au
Brett Eldershaw Director E brett@colourfultrips.com W www.colourfultrips.com
BASE BACKPACKERS
EVA’S BACKPACKERS
Raph Kozminsky General Manager E raph@stayatbase.com W www.stayatbase.com
Elizabeth McFadden Manager E manager@evasbackpackers.com.au W www.evasbackpackers.com.au
BUNYIP TOURS
GOLD COAST TOURISM
George Josevski and Polly Gibson Managing Director & Sales Manager E george@bunyiptours.com W www.bunyiptours.com
David Cox Manager Trade, Australia E david.cox@gctourism.com W www.visitgoldcoast.com
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The Seller’s List continued
GROOVY GRAPE
NGAI TAHU TOURISM
Lea Champneuf Marketing Manager E marketing@groovygrape.com.au W www.groovygrape.com.au
Martin Langford Dart River Sales Manager E m.langford@dartriver.co.nz W www.ngaitahutourism.co.nz
HALSE LODGE BACKPACKERS
NOMADS WORLD
Jess Scurrah General Manager E jess@halselodge.com.au W www.halselodge.com.au
Renee Boyle Marketing Manager E renee.b@nomadsworld.com W www.nomadsadventure.co
ISLANDER RESORT & BACKPACKERS
PIPPIES BEACHHOUSE
Dean Cooper General Manager E dean@islander.com.au W www.islander.com.au
Kristy Pamenter Manager E pippiesinfo@gmail.com W www.pippiesbeachhouse.com.au
KINGFISHER BAY RESORT
NULLARBOR TRAVELLER
Deon Johnson Inbound Sales Manager E deon_johnson@kingfisherbay.com W www.kingfisherbay.com
Craig Haslam Director / Owner Operator E info@thetraveller.net.au W www.thetraveller.net.au
LET’S GO SURFING
ROBINSON CRUSOE ISLAND
Anna Normyle Sales Manager E anna@letsgosurfing.com.au W www.letsgosurfing.com.au
Captain Paul Owner E fijipaul@hotmail.com W www.robinsoncrusoeislandfiji.com
MERLIN ENTERTAINMENT GROUP
SALES & MARKETING UNLIMITED
Sophie Palka Trade Sales Executive E sophie.palka@merlinentertainments.com.au W www.merlinentertainments.biz
Leslie Miles Sales and Marketing Travel Guru E Leslie@cairnsdive.com.au W www.cairnsdive.com.au
MIGHTY CAMPERS AND KIWI EXPERIENCE
SEALINK Amy Martin-Smith Business Development Executive – Adventure E Amy.Martin-Smith@sealink.com.au W www.sealinktravelgroup.com.au
Brooke Sweeney and Haydn Marriner Account Managers E brooke.sweeney@thlonline.com W www.thlonline.com
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SKYDIVE AUSTRALIA
THE WITCH’S HAT
Cameron Macfarlane Sales & Marketing Representative, Sydney & NSW E veronika@australiaskydive.com W www.australiaskydive.com.au
Anthea Mavrantoni Manager E manager@witchs-hat.com W www.witchs-hat.com
SMUGGLERS COVE FIJI
THE WORD AUSTRALIA
Mark Hinton Owner/Operator E mark@smugglerscove.com.fj W www.smugglersbeachfiji.com.fj
Mike Barrow and Chris Harrison Managing Director and Sales & Marketing Manager E mike@thewordaustralia.com.au W www.sydneybrochuredistribution.com
SOUTH AUSTRALIAN TOURISM COMMISSION
TOPDECK TRAVEL Jake Berquist Business Development Manager E Jake.Berquist@topdeck.travel W www.topdeck.travel
Marc Leopold Business Manager, Trade Development E marc.leopold@tourism.sa.com W www.tourism.sa.com
TOURISM AUSTRALIA
SURF CAMP AUSTRALIA
Kate Dale and Glen Davis Business Development Managers E kdale@tourism.australia.com W www.tourism.australia.com
Guy Olbourne Owner/Managing Director E guy@surfcamp.com.au W www.surfcamp.com.au
TOURISM NOOSA
SYDNEY OPERA HOUSE
Juanita Bloomfield Industry Development Manager E Juanita@tourismnoosa.com.au W www.visitnoosa.com.au
Emily Zinowki Business Development – Tours & Experiences E EZinowki@sydneyoperahouse.com W www.sydneyoperahouse.com
TOURIZM LEISURE GROUP
TAXBACK
Stephen Gschwenter Managing Director E stephen@tourizmonline.com W www.tourizmonline.com
Eileen Devereux and Brendan Arthur Sales & Marketing Manager and Executive E edevereux@taxback.com W www.taxback.com.au
TOURS TASMANIA
THAINTRO
Jennifer Winn Managing Director E admin@tourstas.com.au W www.tourstas.com.au
Trent Ford General Manager E trent@thaintro.com W thaintro.com
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The Seller’s List continued
TRAVELLERS AUTOBARN
WHEREWOLF – PAPERLESS WAIVERS
Bastian Graf Marketing & Sales Manager E bg@travellers-autobarn.com.au W www.travellers-autobarn.com.au
Ben Calder Chief Operating Officer E ben@wherewolf.co.nz W www.wherewolf.co.nz
UNITED BACKPACKERS MELBOURNE
WILDLIFE TOURS
Jess Miller Operations Manager E jess@unitedbackpackers.com.au W www.unitedbackpackers.com.au
Paul Beames Managing Director / Owner E paul@wildlifetours.com.au W www.wildlifetours.com.au
VISITCANBERRA
WWOOF
Rei Seah International Partnership Executive E Rei.Seah@act.gov.au W www.visitcanberra.com.au
Garry Ainsworth and Maree Swan Managing Director and Host Co-ordinator E woffice@net-tech.com.au W www.wwoof.com.au
VISIT OZ
YHA AUSTRALIA
Joanna Burnet Owner E joanna@visitoz.org W www.visitoz.org
Cindy Jones Business Development Manager E cindy.jones@yha.com.au W www.yha.com.au
WAVES SURF SCHOOL AUSTRALIA Dean Dunstone Owner E info@wavessurfschool.com.au W www.wavessurfschool.com.au
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thebyte.com.au