Quality? Rest assured.

When it comes to Quality Assurance, Sysco leads the way. Our more than 100 QA professionals represent the largest, most active department in the industry. Together, they are dedicated to one goal: to deliver products that meet the most stringent standards in terms of quality, safety and consistency.

Sysco brand products are evaluated for flavour, appearance, nutrition, packaging, convenience and many other factors to make sure our customers receive the best quality and value available.

Supplier Approval

All potential Sysco brand suppliers must pass strict auditing and inspection processes that exceed current government standards. Suppliers are audited for HACCP (Hazard Analysis and Critical Control Points) compliance, sanitation, pest control, foreign materials prevention and more. Suppliers of high-risk products, once approved, are audited regularly by Sysco QA staff to ensure ongoing compliance.

Temperature-Controlled Supply Chain

To ensure the best in food safety, quality and freshness, our cold chain is never broken. Every Sysco product passes through numerous temperature control points, including fully insulated, multi-temperature trailers; transport temperature monitoring by specially trained Sysco Delivery Associates; chilled docks; and designated temperature zones within every warehouse.

Packaging Integrity

Sysco is an industry leader in packaging criteria, transparency and labeling practices. All Sysco brand products are clearly labeled with nutritional information, ingredients, production/use-by dates, potential allergens, and proper handling, storage and distribution information.

Recall Notification

In the event of a recall, Sysco uses the industry’s most sophisticated and accurate notification system to investigate and react to recall notices and safety concerns immediately.

Verification and Monitoring

After passing our Supplier Approval Process, we routinely monitor suppliers’ product quality and food safety systems to ensure compliance and customer satisfaction.