2020
EXHIBITOR RESOURCE GUIDE SAVE Time & Money
Access all the resources and critical information needed for a successful exhibitor experience at TISE 2020.
EXHIBITS 28-30 January 2020 EDUCATION 27-30 January 2020
NON-MEMBERS*
Mandalay Bay Convention Center I Las Vegas
Zack Zehner, President of Mannington Residential, says “The show has been terrific, extremely busy, with great response to our new products and great momentum going into the year.”
intlsurfaceevent.com/contactme e. info@tisewest.com p. 800.547.3477 | 972.536.6400
Welcome Dear TISE 2020 Exhibitor, It is time to start planning for another successful show. This online Exhibitor Resource Guide (ERG) is designed to assist exhibitors in preparing for The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo 2020 and contains information that will help you save time and money. Please review the ERG completely as it provides important tips, tools and deadlines that you need to be aware of. Here are several important items we would like to bring to your attention: • Print out the Deadlines Checklist (pg. 3) to ensure that services are ordered by the deadlines listed, and benefit from the lower prices. Some vendors offer an even larger discount for ordering all services online. • Review your Target Move-In Time, available late Fall. This is the day and time window your materials will need to be delivered to your booth to ensure a smooth move-in for all exhibitors. Please note that the time is a window of when your materials will arrive in your booth, so make sure you plan your labor accordingly. • If you plan on having a vehicle as part of your booth, a Vehicle Display Form must be submitted to Show Management by November 29, 2019 (pg. 31). • Book your housing through our official housing vendor, onPeak, who has negotiated the lowest rates for all TISE exhibitors. (Housing information is found on pg. 20.) • CAUTION – Read important information regarding Exhibitor Alerts for The International Surface Event (pg. 4). • SPECIAL NOTE FOR MULTI-STORY AND COVERED/CANOPIED DISPLAYS – All multi-story exhibits and covered/ canopied booths are required to submit structural engineered certified plans to Show Management for approval. A Certificate of Insurance with required coverages (as outlined under Clause 25 of the Exhibitor Contract) should also be included. Written requests must be submitted at least two months prior to move-in and must include details plans showing size, height, location, anchoring detail, and certification of flame retardant for all materials. (See pg. 17 for full details.)
Sincerely, Show Management
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Deadlines Checklist Now
January, cont.
• Outstanding Exhibit Space Balances (Past Due)...........AUG 9
• MBCC Advance Price Deadline...................................JAN 7
• Create / Update Your Online Booth Profile
• Electric Service
• Update Your Product Categories
• Air-Water-Drain-Natural Gas
• Review the Rules + Regulations
• Telephone + Network Services
• Book Your Housing Reservation(s)
• Booth Catering Orders
• Book Your Airline Reservation(s)
• Booth Cleaning • Deadline for Arrival of Sea Freight (at Los Angeles Port) for Advance Warehouse Delivery................................JAN 6 for Direct Show Site Delivery...................................JAN 17
November • Lead Retrieval......................................................... NOV 18 Early bird order deadline
• Deadline for Arrival of Air Freight (at Los Angeles Airport) for Advance Warehouse Delivery..............................JAN 10 for Direct Show Site Delivery ..................................JAN 20
• Designate EAC(s) if applicable................................. NOV 29 • Vehicle Display Form Due........................................ NOV. 29
• Advance Shipments.................................................JAN 16 Last day Freeman warehouse accepts freight
December
• Target Move-In Begins.............................................JAN 24
• Complex Booth Structure Blueprints...........................DEC 6
• Pick Up Exhibitor Badges.........................................JAN 26 at Exhibitor Registration
• Exhibit Design Approval Request Due.......................DEC 20 If booth specifications are not met
• All Freight Must Be Removed From Hall....................JAN 27 by 4:30PM
• EAC Insurance, Form and Fees Due..........................DEC 20 If applicable
• TISE 2020 Exhibits Open..........................................JAN 28
• Booth Security Advance Order Deadline...................DEC 20
No Deadline
• Advance Shipments.................................................DEC 26 First day Freeman warehouse accepts freight
THE FOLLOWING SERVICES MAY BE ORDERED ON-SITE WITH NO PRICE INCREASE
• Meeting Room Rental Request Due..........................DEC 27
• National Plant + Floral
January
• Oscar + Associates (photography services) • Judy Venn + Associates (model + talent services)
• Freeman Online Advance Price Deadline................ JAN 3 • Audio Visual + Computer Rental • Furnishings + Accessories
Please note
• Material Handling
Tasks may be added as necessary, and deadlines are subject to revision.
• Graphic Signs • Carpet • Display Labor
Please check this information regularly, as individual e-mail notifications will not be provided.
• Request Complimentary Booth ID Sign
For questions regarding services or deadlines, please contact
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Exhibitor Alerts ALERT: Fair Guide, Fairguide.com, Construct Data, and AUMA are NOT associated with TISE You may have recently received correspondence from the above-mentioned companies or possibly others, that are referencing The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo show. The companies that sent this letter request that you update your contact information in order to “keep the Fair Guide up-to-date� and will invoice you for their services at a later date. The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo is in no way involved with or in business with Fair Guide, Fairguide.com, Construct Data, or AUMA. The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo did not supply these companies with exhibitor contact information and has no affiliation with them. Whether you decide to list your company in any Fair Guide is solely your decision. It does not affect your relationship with The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo in any way. The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo maintains its own records of exhibitors and produces its own Resource Book + Events Guide for its trade show: The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. We regret any inconvenience caused by this solicitation, as well as the manner in which you were solicited. The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo had no knowledge of the solicitation of its exhibitors by these unrelated entities.
ALERT: Beware of Unauthorized Housing Providers onPeak is the Official Housing Provider of TISE. If you receive a phone call or e-mail from any other company or travel service, PLEASE DO NOT RESPOND! Please report any unauthorized housing providers to Show Management. TISE is committed to providing quality services to ensure all TISE exhibitors have a positive show experience
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U.S. Customs
ocean freight update
For exhibiting companies importing and/or exporting via ocean freight: U.S. Customs and Border Protection (CBP) began tighter enforcement of either late or inaccurate Importer Security Filings (ISF) on June 30, 2016. Non-compliant Importer Security Filings could result in an increase in penalties or cargo holds for importers at ports of entry (CSMS #14-000283). Recently, CBP issued CSMS #16-000499 to further update ISF enforcement for shipments that are on the water on or after June 30, 2016: • CBP Ports will no longer be required to send requests for liquidated damages to CBP headquarters for review; the local ports will enforce themselves. • The “Three Strikes” leniency approach to liquidated damages claims will end. • There is no change to cargo holds for ISF non-compliance, and the (local) ports may hold cargo instead of (or in addition to) initiating liquidated damage claims. As an importer, exhibitors are legally responsible for the accuracy and timeliness of ISF filings - regardless of which company does the actual filing. Exhibitors are the importer, or importer/exporter in the case of exhibitions, and must provide accurate and timely information. The filing company is not responsible if given inaccurate or untimely information. Importer Security Filings are not limited to cargo entering the commerce of the United States, but are also applicable to cargo discharging U.S. Port for in-bound movement either for (re)exportation or FTZ purposes. If you have any questions regarding Importer Security Filing (ISF) enforcement, e-mail: security_filing_general@cbp.dhs.gov.
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Service Contractors ADDITIONAL SPONSORSHIPS expomarkit Media Group P | 205.332.1413 x 101 E | info@expomarkit.com AUDIO VISUAL + COMPUTERS Freeman Audio Visual Solutions P | 702.373.3586 E | Dario.Garcia@freeman.com CARPET Freeman
(carpet/flooring, booth display, furnishings)
P | 702.579.1700 F | 469.621.5604 E | FreemanLasVegasES@freeman.com
CATERING** Mandalay Bay Convention Center
(exclusive booth food + beverage service provider)
P | 855.408.1349 E | exhibitorservices@mandalaybay.com W | mandalaybayexhibitorservices.com CUSTOMS BROKER PGL P | 214.533.9201 E | craig.robare@shipPGL.com
FLORAL / PLANTS National Plant + Floral, Inc. (floral and plant rentals)
P | 702.956.8011 F | 702.956.8021 E | exhibitorservice@nationalplantfloral.com
HOUSING / TRAVEL onPeak (hotel accommodations) P | 855.992.3353 E | housing@TISEwest.com LEAD RETRIEVAL CompuSystems
(attendee badge scanning equipment rentals)
P | 708.786.5565 F | 708.344.4444 E | exhibitor-support@csireg.com W | compusystems.com/order
MODEL + TALENT Judy Venn + Associates, Inc. P | 702.259.4494 E | LVinfo@judyvenn.com OFFICIAL SERVICE CONTRACTOR** Freeman
(material handling, display labor, hanging signs, warehouse, storage)
DJ SERVICES Klassick Kliq Records, LLC P | 702.900.3979 E | info@djklassick.com
P | 702.579.1700 F | 469.621.5604 E | FreemanLasVegasES@freeman.com W | Freeman OnLine®
ELECTRICAL / UTILITIES** Edlen | MBCC
PHOTOGRAPHY Oscar & Associates
(electric, water + drain)
P | 855.408.1349 E | exhibitorservices@mandalaybay.com W | mandalaybayexhibitorservices.com
FEDEX BUSINESS CENTER at Mandalay Bay Convention Center P | 702.262.5320 E | usa5528@fedex.com
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(professional booth photography services)
P | 312.922.0056 F | 312.922.2866 E | orders@hellooa.com
Corporate Close Ups
(professional booth photography services)
P | 818.305.4292 E | brian@corporatecloseups.com
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REGISTRATION P | 800.860.1975 / 224.563.3145 E | registration@TISEwest.com RIGGING** Encore / MBCC
(hanging signs, rigging, water, drain)
P | 855.408.1349 E | exhibitorservices@mandalaybay.com W | mandalaybayexhibitorservices.com
SCOOTER / WHEELCHAIR RENTAL Mandalay Bay Bell Desk P | 702.322.8199 SECURITY** Dan Taylor + Associates
(private booth security guard services)
P | 702.650.2298 F | 702.446.6777 E | order@DTASecurityServices.com
SHIPPING Freeman Transportation
(domestic air freight and ground services)
P | 800.995.3579 E | exhibit.transportation@freeman.com
TELEPHONE + INTERNET** Mandalay Bay Convention Center
(in-booth telephone line and internet access)
P | 855.408.1349 E | exhibitorservices@mandalaybay.com W | mandalaybayexhibitorservices.com
VIDEOGRAPHY Inspirelight Media P | 855.408.1349 E | exhibitorservices@mandalaybay.com W | mandalaybayexhibitorservices.com **EXCLUSIVE SERVICES freight & material handling booth cleaning / catering electric / rigging / security telephone & internet / plumbing
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The Guide (a-z) ACCESS TO EXHIBIT HALL Exhibitor personnel are permitted to enter the hall at 7:00AM each exhibit day. Exhibitors are allowed to work past posted times during move-in and move-out. Please notify your floor manager once on-site. Exhibitors must exit the hall at posted times during show days. Any exhibitor requiring late entry must contact Show Management.
AGE RESTRICTIONS Children under the age of 18 are ONLY permitted on the show floor during show hours and must be under direct adult supervision at all times. (NOTE: Children may NOT be on the show floor during move-in or move-out under any circumstances and are not allowed to attend any educational/classroom sessions. This is strictly enforced.) All children attending the show are required to be registered and have badges which are provided at no charge. Badges are not required for very young children, such as infants being held or children in strollers.
AISLE SPACE Aisles, passageways and overhead spaces remain strictly under the control of TISE. No signs, decorations, banners, advertising matter or special exhibits may protrude into the aisle or encroach upon neighboring booths. Uniformed attendants, models and other employees must remain in the booths occupied by their employers. All advertising distribution must be made from exhibitor’s booth.
AMENDMENT TO REGULATIONS All regulations outlined in this document will remain in effect during the entire installation, show days, and dismantling. In addition to these regulations, those outlined in the TISE Exhibit Space Application + Contract (TISE Terms + Conditions on pg. 37) will also be in effect and enforced. Any and all matters not specifically covered by either of these documents will be subject solely to the judgment of TISE Show Management and may be amended at any time with reasonable notice.
AMERICANS WITH DISABILITIES ACT (ADA) In the U.S., all exhibiting companies are required to be in compliance with the U.S. Americans with Disabilities Act (ADA), and are encouraged to be sensitive, and as reasonably accommodating as possible, to attendees with disabilities. Information regarding ADA compliance is available from the U.S. Department of Justice ADA Information Line 800.514.0301, and from www.ada.gov. Some examples of how to design an exhibit for ADA Compliance: • Make exhibits wheelchair accessible by ramping raised exhibit flooring without extending a ramp into the aisle. Note: a standard wheelchair ramp should have a grade no steeper than 1:12. This means that for every 1 inch (2.54cm) of rise/change in height, there should be 12 inches (30.48cm) of run/change in length. Ramps should have a minimum width of 36 inches (91.44cm). • Ramp the entry or use hydraulic lifts to trailer exhibits. • Avoid double-padded plush carpet to ease mobility device navigation. • Provide the same attendee experience on both levels of a two-story exhibit. • Offer a signer or other auxiliary hearing-impaired apparatus for sound presentations or have a printed copy of the presentation available. • Provide an audio presentation for people with vision impairments. • Arrange touch screen displays at a height to accommodate a person sitting in a wheelchair. • Landings should be at least as wide as the ramp and should be at least five feet in length. Exhibitors shall also indemnify and hold harmless Informa Markets, TISE, Freeman and Mandalay Bay Convention Center against cost, expense, liability or damage which may be incident to, arise out of, or be caused by Exhibitor’s failure to have their booth comply with requirements under the Act.
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The Guide (a-z) ANIMALS Personal service or assistance animals are always permitted. Permission for any other domesticated or non-domesticated/exotic animal(s) to be in an exhibitor booth must be requested from and approved by Show Management. In order to be considered for approval, the following criteria must be met: • The animal(s) must be relevant to the convention or exhibitor’s product/booth. (Personal pets will only be allowed IF they meet this criteria.) • A separate certificate of insurance evidencing liability coverage for the animal(s) must be submitted. The COI must reflect $1,000,000 combined single limit bodily injury and broad form property damage coverage, including broad form contractual liability, naming Mandalay Corp., Mandalay Bay Resort + Casino, its parent company, subsidiaries and affiliates, Informa Markets, Freeman and The International Surface Event as Additional Insured. If approved, the following rules must be followed. Failure to follow these rules will result in permission being revoked. • Animal(s) may not remain in the building overnight. • A trainer must accompany the animal(s) at all times. • Animal(s) may NOT roam freely. They must be leashed and/or contained within the booth/enclosure at all times.
AREA RUG DISPLAYS An area rug display is a freestanding exhibit component designed solely for showcasing area rugs. It is important to maintain clear line of sight to neighboring booths, or your display may need to be reconfigured. It is recommended that area rug racks only be displayed in 10’x30’ (3.05m x 9.14m) booths or larger.
ATTENDEE LEAD FOLLOW-UP SYSTEM Attendee badges can be scanned to help you quickly capture pertinent information for follow-up after the show. By ordering a CompuSystems Lead Retrieval Unit, exhibitors are able to easily collect accurate data from attendees in their booths. We recommend ordering this service in advance (early bird deadline is November 18, 2019) using CompuSystem’s Lead Retrieval Order Form located on pg. 21 or by visiting their website.
AWARDS | BEST OF EVENT - Free To All Exhibitors! The Best of Event Awards is an annual awards program for exhibiting companies whose product, program, service, business practice and/or booth design are considered to be “best of” in their class. Award winners for each show (SURFACES | StonExpo/Marmomac | TileExpo) are determined by a panel of judges appointed by official publication sponsors: Floor Covering News (SURFACES), Stone World (StonExpo) and TILE Magazine (TileExpo). Winners will be announced & awarded on the first day of TISE 2020, January 28, 2020! For additional information, contact our Marketing Team.
Best f EVENT
AWARDS 2020
ENTER THE BEST OF EVENT AWARDS
AWARDS | BEST OF PRODUCT - Free To All Exhibitors! The Best of Product Awards allows attendees to browse the newest industry products before the event and gain additional information from the manufacturer on the show floor. Exhibitors must submit their product entires by November 4, 2019 which are then featured in the TISE Product + Trends Digital Lookbook. Attendees can view and vote for their favorite submitted products before the show. The ten (10) winning products will be promoted prior to the event and at the show via event marketing. Three (3) final winners (one each for SURFACES, StonExpo/Marmomac and TileExpo) will be presented to exhibitors on the show floor during TISE 2020.
ENTER THE BEST OF PRODUCT AWARDS
Sponsored by Contemporary Stone + Tile Design, Floor Covering Installer, Floor Trends, Stone World and TILE Magazine.
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The Guide (a-z) BADGES Badges will be available for pick-up beginning at 1:00PM, Sunday, January 26, 2020 at any of the exhibitor registration counters in the TISE registration areas. The main registration area is located in the lobby of Bayside EF, and a second satellite registration area will be accessible in the lobby of Bayside B. NOTE: No badges will be mailed. To order replacements for lost badges, please contact Show Management.
BALLOONS Small “party” balloons, including Mylar balloons, are not allowed on the show floor or anywhere else on Mandalay Bay property. Large display-type balloons are only allowed in island booths and must be tethered to the ground at all times. In some cases, a variance may be granted to exhibitors in smaller booths. Variance requests must be submitted to Show Management. Helium and compressed air cylinders may not be stored within exhibitor booths at any time; overnight storage anywhere within the building is also prhibited. Due to local airport flight patterns, balloons may not be released outside. If balloons are left on the property after the event, a cleaning fee may be charged to the exhibitor.
BANNER ADS - Free To All Exhibitors! Drive customers to YOUR booth by placing the TISE banner ad on your website and e-mail signature! Banner ads are available in Your Marketing Toolkit. Request your Exhibitor Marketing Toolkit. NOTE: Please review the Branding Guidelines on pg. 10.
BANNERS + SIGNAGE All banners/signage must be professionally printed and are subject to Show Management approval. Handwritten signage is NOT allowed anywhere within Mandalay Bay Convention Center or TISE 2020 show floor. Hanging signs are ONLY permitted in island booths and arrangements must be made through Freeman or Encore for installation. The top of the hanging sign cannot be any higher than 24 feet (7.32m).
BOOTH EQUIPMENT Each 10’x10’ (3.05m x 3.05m) booth will be set with 8 foot (2.44m) tall black back drape and 3 foot (.92m) tall black side/wing drape. The booth also includes a complimentary 7”x44” (17.78cm x 111.76cm) two-line identification sign. (Although complimentary, the booth sign must be ordered in advance from Freeman). Electricity, flooring, furnishings, displays and any other items needed are the responsibility of the exhibitor. Exhibitors must provide some form of floor covering for their booth. If a booth does not have floor covering by 4:30PM on Monday, January 27, 2020, Show Management will order carpet for the booth which will be charged to the exhibitor. Carpet/flooring must be ordered through Freeman.
BOOTH INSTALLATION + DISMANTLE (I&D) Exhibitor options for I&D labor: • Exhibitors may choose to utilize their own staff/personnel for set-up and dismantle. If full-time company personnel are utilized to set an exhibit, they MUST carry positive company identification, such as a medical identification card or payroll stub. • Exhibitors may instead choose to hire an Exhibitor Appointed Contractor (EAC) to perform I&D work. All EACs must have the appropriate credentials submitted to Show Management and the facility before they will be allowed on the show floor. Individual EACs appointed by exhibitors must submit their certificate(s) of insurance and EAC fee(s) prior to entering the exhibit hall.
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The Guide (a-z) • Exhibitors may choose to hire the show’s Official Service Contractor (Freeman) as their Exhibitor Appointed Contractor (EAC) for skilled Freeman I&D labor. If exhibitors choose to use Freeman as their EAC, they will not be required to go through the official EAC process, provide certificate(s) of insurance or pay the EAC fee. About Freeman EAC responsibilities: • When it comes to installation and dismantling of exhibits, no one does it better than Freeman. With more than 75 years of experience, Freeman is ready to assist with all exhibit requests from beginning to end. Whether exhibitors choose to supervise or need full-time assistance, Freeman can meet all your needs: from shipping and storage, to emergency (702.579.1700) onsite repairs, to basic installation and dismantling to support service coordination including labor, furnishings and more. Freeman has the resources and capabilities to help you have the most successful show experience possible. • To secure Freeman labor, please utilize the labor forms located under the Labor Services section, or order directly through the Freeman OnLine®. Ordering through the Freeman website by December 31, 2019 ensures you receive the best pricing. Skilled Freeman Labor is available to act as your EAC. For information on services provided exclusively through the Mandalay Bay Convention Center (electrical, cleaning, telecommunications, etc.), please contact the Mandalay Bay Exhibitor Services at 855.408.1349.
BOOTH SPECIFICATIONS Please see the following sections for details regarding exhibit displays and design. All booths, regardless of size, are required to follow these guidelines. For questions regarding specifications, please contact Show Management. • Hanging Signs - pg. 20 • In-Line (Linear) Booths - pg. 21 • Island Booths - pg. 21
• Multi-Story Exhibits - pg. 17 • Tents, Awnings + Canopies - pg. 29 • Unfinished Areas + Walls - pg. 29
To avoid additional costs (i.e. design cost or tear down of an unapproved structure), please obtain written approval before beginning production or construction of displays. All requests must be submitted in writing to Show Management by December 20, 2019.
BOOTH STAFFING Exhibits must be manned during official show hours. Booth representatives must wear badge credentials furnished by TISE. No other identification will be considered valid if worn without the official show badge.
BRANDING GUIDELINES The International Surface Event has developed a new set of branding guidelines. Please review the branding guidelines, and download the new event logo pack from the links below. If you have any TISE, SURFACES, StonExpo/Marmomac, or TileExpo logos on file, please replace them all. If you have branding questions, please contact the TISE Marketing Team. Exhibitors may use the event logo and banners to help promote their presence at TISE 2020. The logo and banners can be used on any pre-show mailings that may be sent to an exhibitor’s client base to promote their booth; it can be displayed on the exhibitor’s website, or placed within marketing e-mails and e-newsletters. TISE 2020 Branding Guidelines can be viewed here. TISE 2020 logos are available for download here. Please direct questions regarding the use of the TISE logo and banners to Michelle Swayze, Senior Marketing Manager.
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The Guide (a-z) BUSINESS CENTER The FedEx Office Business Center, located in the Bayside Lobby, is open from 7:00AM to 6:00PM daily. Phone: 702.262.5320 / E-mail: usa5528@fedex.com
BUYER INVITES - Free To All Exhibitors!
ARCHITECTS • DESIGNERS • RETAILERS • DEALERS • REMODELERS • BUILDERS • INSTALLERS • FABRICATORS
Each exhibitor will receive a minimum of 100 FREE printed buyer invites to send to customers and prospects, provide to sales reps as they work on their territories, etc. These promotional postcards provide target recipients with a registration code for FREE admission into the exhibit hall on behalf of your company!
STORIES START AT the surface
REGISTER NOW FOR A FREE EXHIBITS PASS FOR TISE 2019 Join us at the premier flooring, stone, and tile industry event in North America! This invitation provides you with a FREE Exhibits Only Admission to attend The International Surface Event 2019. Use code on reverse.
REQUEST BUYER INVITES
NOTE: Registration codes are NOT valid for on-site registration.
CATERING Food and/or beverages are not permitted on the premises unless purchased through the Mandalay Bay Convention Center. Food and/or beverages may not be brought in or delivered to the Mandalay Bay Convention Center for personal consumption during move-in, show days and move-out. Exhibitors planning to distribute food and beverages must make arrangements with Mandalay Bay catering. Peanuts in the shell, popcorn and popcorn machines are not allowed on the show floor.
CEILING HEIGHT All halls have a ceiling height of 30 feet (9.14m); ceiling height along movable airwalls is 26 feet (7.92m). Booth height allowance is based upon type of booth. For booth/exhibit height restrictions, see pg. 21 under In-Line Booths and Island Booths.
CHEMICAL SOLUTION DISPLAY Hazardous chemicals are prohibited on the show floor. Any product containers used for display MUST be empty.
CHILDREN Children under the age of 18 are ONLY permitted on the show floor during show hours and must be under direct adult supervision at all times. (NOTE: Children may NOT be on the show floor during move-in or move-out under any circumstances and are not allowed to attend any educational/classroom sessions. This is strictly enforced.) All children attending the show are required to be registered and have badges which are provided at no charge. Badges are not required for very young children, such as infants being held or children in strollers.
COLUMNS Should an exhibit space have a column in or next to it, the exhibitor is prohibited from attaching anything directly onto that column. If any part of the column is within the exhibit space, the exhibitor, at their expense, may drape the column by ordering appropriate pipe and drape from Freeman, which will surround (but not actually adhere to) the column. All fire extinguishers and fire hose cabinets, as well as electrical boxes, must remain easily accessible and clearly visible, so it is important to build your booth display with this in mind. For questions regarding columns, contact Show Management.
CRATES Mandalay Bay Convention Center does not provide storage for crates or freight of any kind. Exhibitors must make arrangements with Freeman for storage of crates and other packing materials. Combustible materials, such as brochures, literature, giveaways, etc., within exhibit booths are limited to a one-day supply. NOTHING may be stored behind booths. All packing containers, wrapping materials, carrying cases, etc., must be stored off the exhibit floor. Mandalay Bay Convention Center inspects all exhibits to ensure compliance. Please contact Freeman to make arrangements for storage.
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The Guide (a-z) DELIVERIES Deliveries that are over 150 pounds (68.04kg) must be shipped to Freeman’s Advanced Shipping Warehouse or to Show Site, c/o Freeman. IMPORTANT NOTE: If trade show shipments over 150 pounds are shipped to the hotel, FedEx cannot deliver them to the show floor. The exhibitor will be charged handling fees from FedEx and delivery fees from Freeman. Freight deliveries that are under 150 pounds will be accepted by the FedEx Office Business Center. There are fees associated with freight deliveries. Please contact Freeman to make arrangements for transportation and/or storage.
DEMO HOURS AND SET-UP CONSIDERATIONS See Demonstrations + Entertainment, next section.
DEMONSTRATIONS + ENTERTAINMENT Exhibitors may conduct equipment demonstrations any time during the trade show hours. As a matter of safety and courtesy to others, exhibitors should conduct presentations and demonstrations in a manner which assures all exhibitor personnel and attendees, as well as the sound and entertainment itself, are within the limits of the contracted exhibit space and do not overflow into aisle space or neighboring exhibit spaces. It is the responsibility of each exhibitor to arrange displays, product or machinery in a manner that will ensure compliance. If the entertainment or demonstration volume is disruptive to neighboring booths, Show Management reserves the right to request the entertainment or demonstration cease or be limited. In addition, all samples, literature and giveaways must be distributed within the limits of the contracted exhibit space. Special caution should be taken when demonstrating machinery or equipment that has moving parts, cooking equipment with an open flame, or any product that is otherwise potentially dangerous. Exhibitors should establish a minimum setback of 3 feet (.92m) and/or install hazard barriers as necessary to prevent accidental injury to spectators. Additionally, demonstrations should only be conducted by qualified exhibitor personnel. • Floor Machine Demonstrations - A plexiglas barrier must be in place surrounding the work area and extending from the floor to 18 inches (45.72cm) above the work area. The barrier at the viewing area of the demonstration must be placed a minimum of 24 inches (60.96cm) inside the booth. All water being used must be contained in the demonstration area. Water leaking into the exhibit hall or aisle will result in the demonstration being closed until the water has been contained and the area is dry. Any extra charges will be at the exhibitors expense. • Hand-Held Tool Demonstrations - A plexiglas barrier must be in place surrounding the work area. The barrier must be attached to the work table, extending from the work surface to a minimum of 18 inches (45.72cm) above the table from the floor to a minimum of 18 inches (45.72cm) above the work surface. The barrier at the viewing area of the demonstration must be placed a minimum of 24 inches (60.96cm) inside the booth. All water being used must be contained in the demonstration area. Water leaking into the exhibit hall or aisle will result in the demonstration being closed until the water has been contained and the area is dry. • Machinery Demonstrations - Any powered machinery actually working on stone must be equipped with safety devices to shut the machinery off if an attendee gets within an unsafe area while the machine is cutting. All water must be contained within the demonstration area and disposed of outside the exhibit hall. (Mandalay Bay sinks or restrooms may NOT be used.) Water leaking into the exhibit hall or aisle will result in the demonstration being closed until the water is contained and the area is dry. The trade show floor is a different environment from a shop or fabricating plant, and of primary concern to TISE is the safety and protection of both visitors and exhibitors. For that reason, the rules and regulations concerning demonstrations provided above will be strictly enforced. 2020 Exhibitor Resource Guide
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The Guide (a-z) DISMANTLING All displays MUST remain intact until the official close of the show. No exhibitor may begin dismantling, packing or move-out prior to close of the show at 3:01PM on Thursday, January 30, 2020. Early dismantling, packing or move-out may result in loss of future exhibit opportunities.
DISPLAY VEHICLES Any exhibitor planning to display a motor vehicle/machine requiring gas or propane in their booth MUST complete the Vehicle Display Form (located on pg. 31) and return to Show Management by Friday, November 29, 2019. This information is required by the Mandalay Bay Convention Center, Show Management and Freeman. Any exhibitor who submits a request after Friday, November 29, 2019 will be charged the applicable permit submittal fee, expedite fee and late fee. If requests are not submitted, vehicles will NOT be permitted into the Mandalay Bay Convention Center. All Vehicle Display Forms must include a picture/image of the planned vehicle(s) and should be emailed to Show Management. Vehicle Display Regulations + Restrictions The following regulations apply to all gas and liquid-fueled vehicles that will be on display at the Mandalay Bay Convention Center. 1. Batteries shall be disconnected in an approved manner. (i.e. cable removed, tied back and/or electrically insulated from fueled vehicles.) 2. Fuel in the tank shall not exceed 25% of the tank capacity or 5 gallons (18.93 liters), whichever is less. 3. Fuel tank openings shall be locked and sealed to prevent the escape of vapors. 4. A 36 inch (91.44cm) wide access aisle or clear space shall be maintained around all sides of the displayed vehicle (72 inches / 182.88cm between vehicles displayed together). Vehicles shall be a minimum of 20 feet (6.10m) from exit doors, exit stairs, the exit access or exit passageways. 5. Vehicles shall not exhibit any leaks of any fluids. 6. Fueling or de-fueling of vehicles on the facility premises is prohibited. 7. Once placed, display vehicles may not be started or moved without the approval and direction of Show Management. 8. Auxiliary batteries not connected to engine starting system may remain connected. External power is recommended for demonstration purposes. No battery charging is permitted inside buildings. 9. Combustible/flammable materials must not be stored beneath display vehicle. There may be no leaks underneath vehicles.
DONATE If you have materials that you would like to donate or recycle after the show, Freeman and Show Management have established a program with local charities to help you do so. Materials may include anything from display and exhibit materials to equipment, supplies or product. Our goal is to assist you with donating these materials to local charities, keep them out of landfills and make this as easy as possible for you. Please contact Show Management about participating.
DOOR PRIZES / EXHIBITOR GIVEAWAYS Exhibitors are allowed to register attendees for prizes and giveaways. All activity must take place within the confines of the exhibitor’s booth. NO announcements over the public address system will be allowed for such activities.
ELECTRICAL EQUIPMENT INSTALLATION Mandalay Bay Convention Center (Edlen) has jurisdiction over the installation of all electrical equipment, lighting fixtures, power tracks, and electrical apparatus that require electrical and mechanical fastening to the exhibit or display. For questions or to order service, please contact Mandalay Bay Exhibitor Services at 855.408.1349.
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The Guide (a-z) • All 110-volt wiring should be grounded three-wire. • Wiring that touches the floor should be “SO” cord (minimum 14-gauge/three-wire) flat cord, which is insulated to qualify for “extra hard usage.” It is particularly important for exhibitors to use flat electrical cord in under-carpet installations. • Cord wiring above floor level can be “SJ” which is rated for “hard usage.” • Using zip cords, two-wire cords, latex cords, plastic cords, lamp cords, open clip sockets, and two-wire clamp-on fixtures is not recommended and is often prohibited. Cube taps should be prohibited. • Power strips (multi-plug connectors) should be UL approved, with built-in over-load surge protectors. • Local code commonly requires access to electrical cords and connections along the back wall of exhibit booths. Typically, the back 9 inches (22.86cm) of the exhibit space should remain accessible for this purpose. • All temporary wiring must be accessible and free from debris and storage materials. Hard backed booths must have power supplies dropped within the booth. Certain halogen lamps have been banned at Mandalay Bay Convention Center. Halogen lighting policy at the Mandalay Bay Convention Center covers restrictions on stem-mounted halogen lighting provided by display contractors and exhibitors for the temporary lighting of exhibit booths. The use of any stem mounted halogen or other fixtures employing a non-shielded halogen bulb is not allowed. In addition, conventional track lighting systems that use any of the approved types of halogen bulbs and that are securely mounted to stable exhibit structures will continue to be allowed. Approved halogen bulbs include: MR 11/16 Covered - Low Wattage, MR 16 Covered - Line Voltage and PAR 14, 16, 20, 30 and 48.
EVENT GUIDE EXHIBITOR LISTINGS - Free To All Exhibitors! Each exhibiting company receives a FREE company and product category listing in the printed Resource Book + Events Guide distributed on-site. Make sure your information is current by creating / updating your online booth profile! NOTE: Want to upgrade your exhibitor listing with a logo or company description, and more? View the opportunity in the Marketing Activation Brochure.
EXHIBIT INSTALLATION AND DISMANTLING Teamsters Union Local #631 has jurisdiction via a labor agreement with Freeman for the installation, touch-up, dismantling, and repair of all exhibits when this work is done by persons other than your full-time company personnel. The Teamsters Union does not cover the placement of your products on display, the opening of cartons containing products, or the performance, testing, maintenance or repairs of your products. If full-time company personnel are utilized to set an exhibit, they must carry company identification and photo ID (i.e. a medical ID card, payroll stub, driver’s license, passport, etc). The utilization of workers hired from a non-union agency or company is prohibited.
EXHIBIT LOCATION Mandalay Bay Convention Center (MBCC) 3970 South Las Vegas Blvd. Las Vegas, NV 89119 702.632.7777
EXHIBIT SPACE PAYMENT (PAID IN FULL) See Payment Requirements on pg. 24.
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The Guide (a-z) EXHIBITOR APPOINTED CONTRACTORS (EACS) Exhibitor Appointed Contractors (EACs) are service contractors hired to perform work for an exhibitor in their booth before, during and/or after the show. Exhibitors must request permission from Show Management to use an EAC, and EACs may only provide services which are NOT exclusive to Mandalay Bay Convention Center and/or the show’s Official Service Contractor (Freeman). Exclusive services include: freight/material handling, booth cleaning, catering, electrical, plumbing, telephone/internet, rigging and security services. Permission WILL NOT be granted for EACs performing any of these exclusive services. EACs are most often independent display/installation & dismantle companies but also include delivery personnel, technicians, photographers, florists and any others providing a necessary service to the exhibitor’s booth operation. NOTE: All forms and requirements for EACs are due no later than December 20, 2019. See the following pages for details regarding Exhibitor Appointed Contractors (EACs):
EAC GUIDELINES - pg. 32 EAC DESIGNATION FORM - pg. 33 EAC AGREEMENT - pg. 34 EAC PAYMENT AUTHORIZATION FORM - pg. 35 EXHIBITOR BADGES Exhibitors receive complimentary booth personnel badges based on the square footage of their contracted exhibit space. Additional badges are available for $60 per badge. Badges will NOT be mailed in advance and MUST be picked up at Exhibitor Registration. ALL replacement badges will incur a $35 fee; photo ID is required.
Booth Sq. Ftg. Number of Badges
100 - 200 10
201 - 400 15
401 - 800 20
801 - 1500 25
1501 - 3000 35
3001 - 5000+ 50
EXHIBITOR CONTRACT TERMS AND CONDITIONS The Exhibitor Contract Terms and Conditions can be found on pg. 38.
EXHIBITOR MARKETING TOOLKIT See Toolkit on pg. 29.
EXHIBITOR MEETING ROOM REQUEST Exhibitors may reserve a meeting room at the convention center by completing and returning the Meeting Room Request Form found on pg. 36 by December 27, 2019. Auxiliary services, such as audio-visual and catering, are the responsibility of the exhibitor and can be ordered directly from the service providers. Rooms are on a first-come, first-served basis. If interested in reserving meeting room, please contact Show Management.
EXHIBITOR MOVE-IN HOURS Friday Saturday Sunday Monday
January 24, 2020 10:00AM – 8:00PM January 25, 2020 8:00AM – 8:00PM January 26, 2020 8:00AM – 8:00PM January 27, 2020 8:00AM – 8:00PM
Targeted Exhibitors Only Targeted Exhibitors Only Targeted Exhibitors Only Targeted Exhibitors Only
To facilitate the placement of aisle carpet, all displays must be in place, and display material and cartons must be labeled as empty or trash, by 4:30PM on Monday, January 27, 2020. Failure to comply will result in additional charges. Exhibitors will be permitted to
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The Guide (a-z) work within their exhibit space as late as they need, but there will be no in/out after 8:00PM on all move-in dates. Please schedule your labor accordingly. Permission from Show Management is required to work in your booth beyond 8:00PM. Any exhibitor requiring late set-up must contact Show Management.
EXHIBITOR MOVE-OUT HOURS Thursday Friday Saturday
January 30, 2020 January 31, 2020 February 1, 2020
3:01PM – 10:00PM 8:00AM – 10:00PM 8:00AM – 12:00PM
All exhibitor materials MUST be removed from the exhibit facility by Saturday, February 1, 2020 at 12:00PM. To meet this move-out deadline, all carriers should be checked in NO LATER THAN 8:00AM on Saturday, February 1, 2020.
EXHIBITOR REGISTRATION See Registration on pg. 26.
EXHIBITOR SERVICES ESTIMATED COSTS Exhibitor Services Estimated Costs can be found on pg. 37.
FACILITY EMERGENCY EQUIPMENT • Firefighting and emergency equipment may not be hidden or obstructed. This includes fire extinguishers, strobes, fire hose cabinets and standpipes. • All emergency exits, hallways and aisles leading from the Mandalay Bay Convention Center must be kept clear and unobstructed. No furniture, signs, easels, chairs or displays may protrude into aisles. • Fire lanes must be maintained at all times on the loading dock. • Designated “NO FREIGHT” aisles must be maintained clear of crates and exhibit materials during move-in and move-out. These aisles are required for emergency access and to expedite freight/empty crate transport.
FACILITY EQUIPMENT Exhibitors are prohibited from using any equipment or furniture owned, operated and/or managed by the facility including but not limited to ladders, tools, machinery, chairs, tables, stanchions, dollies, forklifts, vacuums, brooms, etc.
FASTENING MATERIALS TO BUILDING ELEMENTS Decorations, signs, banners, etc. may not be taped, nailed, tacked, stapled, or otherwise fastened to ceilings, walls, doors, columns or painted surfaces. No holes may be drilled, cored or punched into the convention center walls or floors. Exhibitors will be billed to repair any damages caused by fastening materials to the building and any damage caused to the exhibit floor.
FIRE + SAFETY REGULATIONS Exhibitors are expected to comply with all Fire and Safety Regulations. Any and all material used in the construction of an exhibit/ display must be non-combustible and flameproof. It should be noted that the Fire Marshal has final say on any jurisdiction disputes. Exhibit booths shall not interfere with access to emergency exits, restrict visibility of emergency exit signs, or restrict access to fire extinguishers/fire hose cabinets. Exhibits and displays may not obstruct any aisles or public spaces. To help ensure the safety of people and property, fire and safety codes put in place by the Clark County Fire Department, Mandalay Bay Convention Center and Show Management must be adhered to by ALL.
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The Guide (a-z) Mandalay Bay Convention Center Fire + Public Safety Requirements • All fire exits and the illuminated exit sign above each must be clearly visible. Exit doors, exit signs, fire alarm, fire hose cabinets and fire extinguisher locations cannot be concealed or obstructed. • No smoking permitted in the facility with the exception of the main casino and designated guest rooms. • Open flame devices of any kind are prohibited in all assembly areas, unless pre-approved by the Clark County Fire Department. • All empty cartons or crates must be labeled and removed for storage, or they will be removed as trash. • No storage of any kind is allowed behind booths or near electrical service. Materials for handouts must be limited to a one day supply and stored neatly within the booth. Violators will be notified, and if not removed by show opening, official contractor will remove and store at exhibitor’s expense. A. Definitions • COVERED - To place something over or upon an exhibit or portion of an exhibit (e.g., roof, ceiling, tenting, lattice, fabric, plastic) to cover the ground level and/or support decorative structures. The upper portion of a “covered” exhibit is not occupied. • MULTI-LEVEL - To construct a level or tier atop an exhibit or portion of an exhibit, to be occupied by one (1) or more person(s). B. COVERED Exhibits Guidelines - Exhibits with Less Than 1,000 Square Feet (92.96m2) of Covered Space • All materials used in the construction of covered exhibits and all decorative materials within the exhibit must be noncombustible or limited combustible (flame retardant) materials. Certification of flame retardant treatment, along with samples of said materials, must be submitted, if requested by Clark County Fire Department. It is recommended certifications of flame retardant treatments are available at show site. • Exhibitor must install a single station and battery operated smoke detector on the interior and exterior of each covered exhibit or structure. The detectors must sound an audible alarm and be installed per the manufacturer’s instructions. • Exhibitor must provide at least two (2) 2-A, 10-BC portable, dry chemical fire extinguishers. Fire extinguishers must be mounted in a visible location and be accessible at all times. C. MULTI-LEVEL Exhibits Guidelines Requests for construction of multi-level (regardless the size) or covered exhibits larger than 1,000 sq. ft. (92.96m2) must be reviewed by the MBCC Convention Services Department and Clark County Fire Department. To ensure success of your exhibit, please read and comply with the following guidelines: Plans should be submitted to Show Management before exhibit construction begins and must adhere to the following: • They must be scaled, signed and dated by a registered architect or engineer. • They must include the show name and dates. • They must include exhibitor’s name and assigned booth number. • They must include directional information (i.e. indicate neighboring aisles and/or booth numbers). • They must indicate maximum exhibit height within the booth. Exhibitors are permitted to use the entire span of an island booth for display construction, signage and product, as long as no component exceeds 24 feet (7.32m) in height. D. IMPORTANT NOTE All multi-story exhibits and covered/canopied booths are required to submit structural engineered certified plans to Show Management for approval. A Certificate of Insurance with required coverages (as outlined under Clause 25 of the Exhibitor Contract) should also be included. Written requests must be submitted at least two months prior to move-in and must include details plans showing size, height, location, anchoring detail, and certification of flame retardant for all materials.
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The Guide (a-z) FLAME RESISTANCE INFORMATION • All woodwork, stage scenery, furnishings, decorations and sets used upon a working permanent or temporary stage, or within an exhibit, shall be coated or treated by approved methods to render them flame resistant. • All fabrics, films, draperies, curtains and similar furnishings must be flame resistant as demonstrated by testing in accordance with NFPA 701 Standard Methods of Fire Tests for Flame Propagation of Textiles and Films. • Acoustical and decorative material including, but not limited to, cotton, foamed plastic, hay, paper, straw, wood chips, mulch, split bamboo and thatch must be treated with a flame retardant. • The use of styrofoam products for set construction is not permitted. • Documentation of flame resistance must be available for review upon request. Additional flame-retardant treatments shall be applied in accordance with the appropriate product direction.
FLOOR LOAD LIMITS The floor in the exhibit hall is concrete and has the following live load limits: Bayside ABCD.................................350 lbs. per sq. ft. (metric) Bayside EF......................................250 lbs. per sq. ft. (metric)
FLOOR COVERING INSTALLATION + REMOVAL All exhibit booths are required to have some form of floor covering. Carpet and other flooring can be ordered through Freeman OnLine®. (If exhibit booths do not have flooring down by 4:30PM on Monday, January 27, 2020, Show Management will order carpet on behalf of the exhibitor and the cost will be charged to the exhibitor.) CAUTION: When laying any type of floor covering on top of the convention center floor, a protective covering must be in place between the building’s floor and the exhibitor’s floor covering. Any visible damage found PRIOR TO laying the exhibitor’s floor covering should be reported to Show Management. When installing materials which require adhesive, such as concrete or a solid surface, exhibitors should use Visqueen (for light placement), hardwood (for heavier surfaces), or heavy tar paper (for liquid to solid installations). Failure to do so may result in the exhibitor being charged for damages and repairs. Exhibitors are responsible for the removal of their floor covering along with the rest of their booth display once the show is complete. Any exhibitor who does not properly remove their floor covering and/or booth display will be invoiced for the cost of removal, along with any other charges. Failure to adhere to this rule could result in a a charge from Freeman and Show Management.
FLOOR MACHINE DEMONSTRATIONS See Demonstrations + Entertainment on pg. 12.
FOOD / BEVERAGE DISPENSING Exhibitors may not dispense food and/or beverages of any kind, including bottled water, without written permission from the Mandalay Bay Convention Center Food + Beverage Department, which can be requested through Show Management. Food and/ or beverage purchased outside of the Mandalay Bay Convention Center may not be brought into/or consumed within the Mandalay Bay Convention Center. The Mandalay Bay Convention Center is solely licensed to sell, dispense, and/or serve alcoholic beverages. Nevada State Law prohibits alcoholic beverages from being brought into the Mandalay Bay Convention Center. The Mandalay Bay Convention Center rigorously enforces this law.
FORK LIFTS + CARTS Exhibitors may NOT operate any type of fork lift or cart.
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The Guide (a-z) GAS - COMPRESSED/INERT • Compressed gases are only allowed inside of the Mandalay Bay Convention Center in approved containers. Only a one-day supply will be allowed in the display area and must be secured. • No storage of compressed gases is allowed in the Mandalay Bay Convention Center. • Wherever compressed gases are used in a booth or display area, a “CAUTION” sign must be posted. • The amount of compressed gas used in the booth or display area must have prior approval from the Mandalay Bay Convention Center and Clark County Fire Department. • The Mandalay Bay Convention Center does not allow heavier-than-air/flammable gases (propane, butane, or Liquefied Petroleum Gas/LPG) to be used or brought into the facility. • Natural gas is available from the Mandalay Bay Convention Center, upon request. Refer to the Clark County Fire Department’s Compressed Gas Permit Guideline. Please submit application and details to Show Management for approval from the fire department.
GAS, FUEL, FLAMMABLE LIQUIDS • The Exhibitor shall not bring upon the premises any exhibit, equipment or vehicle that, in the judgment of the Mandalay Bay Convention Center, would be, or might be, dangerous to persons or property or otherwise incompatible with the structure, systems and furnishings. • Hazardous chemicals and materials, including, but not limited to, pesticides, herbicides, poisons, flammable and combustible liquids, hazardous gases, pressure cylinders and tanks, and hazardous chemicals (including oxidizers) are prohibited inside the Mandalay Bay Convention Center,. • Gasoline, kerosene, diesel fuel, combustible gases and other flammable liquids may not be stored (permanently or temporarily) in the Mandalay Bay Convention Center During an event or its move-in and move-out activities.
GLITTER / DECALS Glitter and adhesive-backed decals are strictly prohibited and may not be distributed or used for any purpose within the facility.
GOOD TASTE + THE RIGHTS OF OTHERS Show Management may require any exhibitor to make changes in his or her exhibit if, in Show Management’s opinion, the exhibit does not conform to prevailing standards of good taste. Changes will also be required if exhibit interferes with the rights of others.
GRATUITIES + BREAKS Freeman - Freeman, the Official Service Contractor, requests that exhibitors do not tip Freeman employees with money, merchandise or other special consideration for services rendered. Freeman employees are paid an excellent wage, and tipping is not an accepted company policy. Any attempts to solicit a gratuity by a Freeman employee for any service should be reported immediately to a supervisor of Freeman. Exhibitors should not provide coffee breaks other than mid-morning and mid-afternoon, when employees have a fifteen minute paid break. Freeman craftsmen, at all levels, are instructed to refrain from expressing any disputes or directly challenging the practices of any exhibitor. All questions arising with regard to the jurisdiction or practices must be directed to a Freeman management representative. Convention Center and Union Labor - Employees of the Convention Center and Union Labor are not permitted to accept gratuities of any kind. If solicited for a tip by any individual, please report the incident to Show Management.
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The Guide (a-z) GROUND INFORMATION See Travel Information on pg. 29.
HAND-HELD TOOL DEMONSTRATIONS See Demonstrations + Entertainment on pg. 12.
HANGING SIGNS Hanging signs are permitted over Island Booths ONLY with a 24 foot (7.32m) maximum height from floor to top of sign. Whether suspended from above or supported from below, they should comply with all ordinary use-of-space requirements (for example, the highest point of any sign should not exceed the maximum allowable height for the booth type). Hanging signs should be set back ten feet (3.05m) from adjacent booths. In order to have signs hung, they MUST be shipped in advance to the Freeman Services warehouse address (contact Freeman). All hanging signs and orders MUST be received in the warehouse no later than January 4, 2020. Signs that are received after the deadline are not guaranteed to be hung. Should a late arriving sign be hung, late fees will apply. Complete and submit the proper hanging sign order form. Show Management must approve the use of any hanging signs or graphics that fall outside of the stated guidelines. Approval must be secured at least 60 days prior to installation. (200 lbs. = 90.72kg) • If sign is UNDER 200 lbs. and has NO electric, the labor to hang the sign is ordered through Freeman OnLine®. • If sign is UNDER 200 lbs. and requires electric, the labor to hang the sign is ordered through Edlen/Mandalay Bay. • If sign requires electrical power and/or is OVER 200 lbs., the labor to hang the sign is ordered through Encore/Mandalay Bay.
HAZARDOUS CHEMICALS • OSHA requires that all containers of hazardous materials be labeled and display appropriate warnings. • Exhibitors displaying or using hazardous materials must submit Material Safety Data Sheets and manifest to Show Management and Mandalay Bay Convention Center at least two (2) months prior to move-in. • Any container not clearly labeled and identified will be removed from within the Mandalay Bay Convention Center, tested and disposed of at exhibitor’s expense. • Fluids, chemicals, petroleum-based products, medical and biological waste, hazardous waste, and contaminated materials must be identified and disposed of in the manner mandated by federal, state, and local regulations. Arrangements for the disposal of wastes can be made through the Mandalay Bay Convention Center’s contracted waste-handling firm. Exhibitor is responsible for all disposal costs.
HOSPITALITY FUNCTIONS / SUITES Exhibitors hosting hospitality functions must refrain from holding these activities during official show hours. Only TISE 2020 exhibiting companies are permitted to host a hospitality function in any official show hotel. All requests for hospitality suites or public function spaces must be approved through Show Management. To request a hospitality suite for TISE 2020, please fill out the Request Form accessed through the TISE Housing Reservation System powered by onPeak.
HOTEL + DESTINATION INFORMATION onPeak is the Official Housing Vendor for TISE 2020. Always look for the TISE Official Housing Vendor seal when making hotel reservations, or use the direct link to the TISE Housing Reservation System powered by onPeak. BEWARE of unofficial and unauthorized companies soliciting hotel reservations for the show as they are NOT associated with TISE in any way. These companies may take payments without following through with actual reservations, so PLEASE USE CAUTION! If rooms are booked with anyone other than the Official Housing Vendor, the benefits and special pricing negotiated by our housing department for TISE exhibitors will be missed.
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The Guide (a-z) IN-LINE (LINEAR) BOOTHS
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In-line booths have only one side exposed to an aisle and have adjacent neighbors on either side of the booth. Booths are most commonly 10 feet wide by 10 feet deep (3.05m x 3.05m). All in-line booth signage/display/product must not be higher than 12 feet (3.66m) high, and sign copy must face into the booth if used along the back wall or side wall. The maximum height of 12 feet (3.66m) is permitted on the back 5 feet (1.52m) of booth, and a maximum height of 4 feet (1.22m) is permitted in the front 5 feet (1.52m) of the booth. Hanging signs are NOT permitted in in-line booths. NOTE: When three or more in-line booths are combined into a single exhibit space, the 4 foot (1.22m) height limitation is applied only to that portion of booth space which is within 10 feet (3.05m) of an adjoining booth (neighboring exhibitor). A corner booth is an in-line booth exposed to aisles on the front and one side. The same rules for in-line booths apply to corner booths.
INSTALLATION EXCLUSIONS All exhibits must be free standing. No bolts, screws, hooks, or nails shall be driven into or otherwise attached to the walls, columns or floors of the exhibit areas. No part of the display may be attached to, or otherwise secured to, the drapery backdrop or side dividers. In addition, no decals or other adhesive materials shall be applied or affixed to the walls, pillars or floor of the exhibit areas. Exhibitors shall not post any signs or descriptions outside of their contracted exhibit space.
ISLAND BOOTHS An island booth is any sized booth exposed to aisles on all four sides of the booth with no adjacent neighbors. At TISE, the minimum size of island booths is 20’x 20’ or 400 sq. ft. (6.10m x 6.10m or 37.21m2).
24’-0” MA
X
NOTE: The hanging of signs, fixtures and other components is allowed in island booths ONLY, with a maximum (top of sign) height of 24 feet (7.32m).
LABOR REGULATIONS Please reference the sections below for labor regulation information. • • • •
Exhibit Installation and Dismantling - pg. 14 Gratuities + Breaks - pg. 19 Material Handling - pg. 22 Riggers and Machinery Movers - pg. 26
LEAD RETRIEVAL / COLLECTING CompuSystems, the official lead retrieval vendor for TISE 2020, offers several affordable options that allow exhibitors to record attendee information without even picking up a pen. All CompuLEAD orders include myLeads, CompuSystems’ premier post-show follow-up service. myLeads allows you to view all of your leads and provides a powerful suite of post-show follow-up services. Download leads directly to your own CRM or database, print leads and mailing labels, send broadcast e-mails and run reports to help measure ROI.
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The Guide (a-z) LIGHTING Lighting can be an integral part of an exciting exhibit presence. In the interest of fairness and safety, the following guidelines have been established: • The use of flashing or strobe lights in an exhibit is not permitted. Garish neon lighting will also not be permitted. • Any overhead/truss lighting must fall within the booth boundaries of the exhibitor’s contracted booth space and may not extend outside these lines into airspace over the aisles or neighboring booths. • Directional or projected lighting must be aimed into the exhibitor’s own booth space and may not be projected into neighboring exhibit spaces, the aisles, or ceiling. Video projection equipment and screens must be located in the rear one-third of in-line booths which are 10 feet (3.05m) deep, and in the center area of island and peninsula booths. • Lighting may not be shined directly at attendees. Use of any potentially harmful lighting devices (i.e, lasers, UV lighting) must be approved by Show Management prior to the show and correspond to national safety standards.
LOGO USAGE AND GUIDELINES See Branding Guidelines on pg. 10.
MACHINERY DEMONSTRATIONS See Demonstrations + Entertainment on pg. 12.
MARKETING ACTIVATIONS While TISE offers marketing activations for all phases of the show, we make standing out on-site a breeze with our sponsorship opportunities. The following are just a few of the many choices you have, and your account executive is always ready to help create a custom package! • • • • •
Banners + Signage Event Guide Ads Featured Flooring Sponsor Installation Showcase Product Sponsor Promotional Product Distribution
VIEW THE MARKETING ACTIVATION BROCHURE
MATERIAL HANDLING Teamsters Union Local #631 has jurisdiction via a labor agreement with Freeman for the loading and unloading of all trucks, trailers, and common and contract carriers as well as the handling of empty containers and the operation of material handling equipment. It also has the jurisdiction for the unloading, uncrating, unskidding, leveling, painting and assembly of machinery and equipment as well as the reverse process. Freeman has the responsibility to manage the docks and schedule vehicles for the smooth and efficient move-in/move-out of the trade show. Freeman will not be responsible for any material it does not handle. Exhibitor Allowances and Restrictions Regarding Material Handling: • Exhibitors are only allowed to HAND CARRY material to their booth space. HAND CARRY is defined as moving small items, such as cartons and packages, that can be carried by hand through the front door (no dock access). • When hand carrying materials, Exhibitors are prohibited from using the assistance of any wheeled or motorized devices such as dollies, carts, pallet jacks, etc. • Exhibitors hand carrying material to their booths must use specified exhibitor hand carry areas (i.e. hotel/convention parking garages and facility main entrances) and may NOT access designated material handling areas such as loading docks and POV (Privately-Owned Vehicle) lots.
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The Guide (a-z) • Exhibitors may NOT hand carry from the POV lot. If POV lot is used/accessed, Freeman must be paid for material handling services/cart services for loading/unloading. In all other circumstances, items should be considered material handling. In no circumstance is any exhibitor authorized to use Freeman material handling equipment for any purpose. Freeman Responsibilities: • Freeman has been contracted to be the exclusive provider for material handling contract services as ordered by the exhibitor. • Freeman has the responsibility of managing all freight docks and scheduling all vehicles into and out of all designated material handling areas for the show; this includes POV lots. This will ensure the smooth, orderly and efficient move-in and move-out of the trade show. • Freeman has the sole responsibility for loading and unloading all trucks, trailers, common and contract carriers at its facilities or designated material handling areas. • Freeman is NOT responsible for any material it does not handle. • For the convenience of all exhibitors on the show, order forms for material handling services are included in the online resource guide at Freeman OnLine®.
MULTI-STORY EXHIBITS Please see the guidelines for multi-level and covered exhibits included under the Fire + Safety Regulations beginning on pg. 16.
MUSIC LICENSING + RECORDING REGULATIONS Exhibitors using music in their booth, either live or mechanical, must provide Informa Markets with a copy of the exhibitor’s licensing agreement with ASCAP, BMI, SESAC or other such licensing organization or must expressly warrant in writing to Informa Markets that no such license is required due to exemption under 17 U.S.C. § 110 (5) or other specified exemption. Further, should exhibitor play music, exhibitor agrees to indemnify and hold Informa Markets and/or TISE harmless from any action brought against Informa Markets or TISE by ASCAP, BMI, SESAC or other licensing organization for the playing of such music. In general, the use of sound equipment in booths is permitted as long as the noise level does not disrupt the activities of neighboring exhibitors. Speakers and other sound devices should be positioned to direct sound inward (to be contained within the booth) rather than outward (toward aisles and other exhibitor booths). Generally, sound and noise should not exceed 85 decibels when measured from the aisle immediately in front of a booth. If an exhibitor or attendee is standing within ten feet of an exhibitor’s booth and cannot carry on a normal voice-level conversation, the noise source is too loud. (Refer to the U.S. Occupational Safety and Health Act [OSHA] at www.osha.gov for more information.)
NON-EXHIBITING SUPPLIERS/COMPANIES Some industry manufacturers and distributors will attend TISE 2020 but will not purchase exhibit space. These attendees are called Non-Exhibiting Suppliers or Companies and are sometimes known to attempt to “suitcase” the show which is strictly prohibited activity. For more information on Suitcasing, see pg. 28.
NOTICE REGARDING UNAUTHORIZED HOUSING PROVIDERS onPeak is the Official Housing Provider of TISE. If you receive a phone call or e-mail from any other company or travel service, PLEASE DO NOT RESPOND! Report any unauthorized housing providers to Show Management. TISE is committed to providing quality services to ensure all TISE exhibitors have a positive show experience.
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The Guide (a-z) ONLINE BOOTH PROFILE - Free To All Exhibitors! Creating and maintaining your online booth profile ensures that attendees have accurate information regarding your company - including critical contact and product information. To update your online booth profile, log in to your MyEvent Dashboard using your eCode (sent via e-mail to your company’s show contact in the booth confirmation). For additional help creating / updating your online booth profile, contact the Marketing Team.
LOG INTO YOUR MYEVENT DASHBOARD
PARKING FEES + POLICIES Self Parking - Vehicles self-parked for longer than one hour at any MGM Resorts parking facility will be subject to a parking fee. The Convention Center’s main self-parking structure is located on the west side of the building and can be accessed via Hacienda or Frank Sinatra Way. A second parking garage is located on the south end of the building and can be accessed via Las Vegas Blvd. or Russell Road. The self-parking fee is $9 for vehicles parked more than 1 hour and less than 2 hours, $12 for vehicles parked up to 4 hours, and $15 for vehicles parked longer than 4 hours and up to 24 hours. All parking fees repeat every 24 hours. Valet Service - Valet service is offered in two areas: at the main entrance to Mandalay Bay and the main entrance to Delano. The valet parking fee is $16 for vehicles parked under 2 hours, $18 for up to 4 hours, and $24 for vehicles parked over 4 hours and up to 24 hours. All parking fees repeat every 24 hours. Fees may be higher during special events. Parking Policies: • Any vehicle parking in a red zone or in any zone labeled “No Parking” will be towed at the owner’s expense without notice. Unattended vehicles will be towed at the owner’s expense without notice. • Exhibitors delivering their own booth display and materials may access the designated POV (Privately-Owned Vehicle) Lot. However, Freeman and local union labor have jurisdiction over the POV Lot and must be used/paid for cart service and unloading/loading all vehicles. • Vehicles in the POV Lot must be attended at all times. • Oversized vehicles are not permitted to park on the property. • Parking of vehicles in the exhibit halls is not permissible due to fire regulations. • Disabled parking spaces are available on-site at the Convention Center within close proximity to the facility.
PAYMENT REQUIREMENTS Show Management prohibits any/all exhibit installation until exhibit space balance and all associated fees are paid in full. This includes Exhibitor Appointed Contractor (EAC) fees, which are $300 per exhibiting company. If an EAC is working with a pavilion (which is defined as one entity paying for the entire space, regardless of the number of companies involved in the pavilion), the fee will be capped at $1,500.
PHOTOGRAPHY REGULATIONS Exhibitors must authorize all photographs of their booth! Photography and/or filming of any display or product other than the exhibitor’s own is prohibited unless permission has been obtained from TISE Show Management and the firm whose booth is being photographed/filmed. The exemption to this is the TISE official photographers (Oscar & Associates and Corporate Close Ups). Any imagery collected by the photographers (who will be properly badged and identified) will be used for the sole purpose of TISE promotion.
POPCORN + PEANUTS Popcorn, popcorn machines and peanuts in the shell are not allowed on the show floor.
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The Guide (a-z) PRESS KIT PROMOTION - Free To All Exhibitors! Press Kits are your opportunity to put your product marketing materials in front of the press and media. Members of the press and media will stop in the Influencer Suite first, review the press kits and then hit the show floor! The media attends the show to check out exhibiting companies, new product introductions and all of the latest industry trends. Be sure to promote YOUR COMPANY in their publications. Send press kits to provide the media with your details and current information! Access the TISE Online Newsroom Submission Form to upload a logo and media kit for the press.
PRIORITY SPACE SELECTION Selection of exhibit space for TISE 2021 will take place in the Sales Office (South Pacific J) during this year’s show. Each exhibitor will be assigned an appointment time to visit the Sales Office and select space for 2021. More details will be sent to prior to TISE 2020. Please contact your Account Executive for further questions regarding Priority Space Selection.
PRIVATELY OWNED VEHICLES (POVS) / CART SERVICE POVs (privately-owned vehicles) are defined as cars, trucks and vans designed primarily for passenger use, not cargo or freight. Vehicles that do not qualify or that have material requiring mechanical assistance to unload will be directed to the Freeman Marshalling Yard. Cart Service can be ordered through Freeman OnLine®, by forder form, or on-site. • Exhibitors utilizing the POV Lot may NOT unload materials themselves; Freeman Cart Service must be used. • Exhibitors planning to hand carry their materials into the hall must park in the public parking garage and HAND CARRY from there. (Exhibitors may not use any type of wheeled assistance, such as dollies, carts, pallet jacks, etc.) • Freeman Cart Service is $167.50 per round trip (from dock to booth and booth to dock); 100 lb. (45.36kg) minimum required. • Workers equipped with a flat cart will assist exhibitors with unloading. Each cart will handle a load approximately 3’ wide x 4’ long x 4’ high (.92m x 1.22m x 1.22m). For safety reasons, it will be the judgment of the freight supervisor if the load can go higher than 4 feet (1.22m). POV/Cart Service includes storage of cardboard/product boxes at no additional charge. Empty stickers for your cartons and cases will be provided with this service.
PRODUCT + TRENDS LOOKBOOK - Free To All Exhibitors! The Products + Trends Digital Lookbook is the perfect place for you to promote your company’s favorite or most popular products. This interactive brochure will be displayed on www.intlsurfaceevent.com for attendees to view leading up to the show, giving you a leg-up on your competition by getting maximum exposure with the TISE audience! Plus, all entries in the Product + Trends Digital Lookbook are automatically entered into the TISE Best of Product Awards for even more exposure. Submit up to two (2) different listings for products that will be exhibited in your booth at TISE 2020. Keep an eye out for the upcoming deadline, and direct questions to our Marketing Team.
ENTER THE BEST OF THE PRODUCT + TRENDS LOOKBOOK
PROMOTE THE SHOW TISE offers a wide variety of tools designed for exhibitors to let their customers know they are part of the largest floor covering, stone and tile industry event in North America. Use our ideas, products and suggestions to showcase your company and what sets you apart from the competition! • • • • • •
Awards | Best of Event - pg. 8 Awards | Best of Product - pg. 8 Banner Ads - pg. 9 Buyer Invites - pg. 11 Event Guide Exhibitor Listings - pg. 14 Lead Retrieval/Collecting - pg. 21
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Marketing Activations - pg. 22 Online Booth Profile - pg. 24 Press Kit Promotion - pg. 25 Product + Trends Lookbook - pg. 25 Toolkit - pg. 29 Ultimate Guide to Marketing Your Tradeshow Booth - pg. 29 25
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The Guide (a-z) PROTECTION OF PROPERTY See Security on pg. 27.
REGISTRATION Pre-Registration: Online registration will open Fall 2019. You may register your booth personnel through your MyEvent Dashboard. To register please perform the following: 1. 2. 3. 4. 5. 6. 7.
Visit www.intlsurfaceevent.com then click on the “LOG IN” link located in the upper right-hand corner of the screen. Enter the eCode provided in your booth confirmation. Select the “Exhibitor Registration” icon. Enter the first registrant’s information in the “Start New Registration” section located on the left side of the screen. Click the blue “Start New Registration” located under the information you provided. Complete the required text boxes and sections that follow. When you reach the “Review Your Information” screen, you can add additional booth personnel (up to your allotted amount or pay for additional badges) or select “Finish.” 8. Enter your payment information, review the Cancellation + Substitution Policy” and click “Continue.” 9. After completing the first registration, you are given the option to “Go To Dashboard” or “Book Your Hotel.” From the Dashboard, you can edit and review your information, view session/event and hotel information, add events and obtain your visa letter of invitation (if needed, see next page). On-Site Registration: The badging system is essential to ensure safety and security at any event; therefore, Show Management has instructed security personnel to allow only badged personnel within the exhibit area. Under no circumstances will anyone be allowed on the exhibit floor without proper show identification. We ask for your cooperation and attention in complying with this system; it is to the benefit of all concerned. Sunday Monday Tuesday
January 26, 2020 January 27, 2020 January 28, 2020
1:00PM – 5:00PM 7:30AM – 5:00PM 7:00AM – 5:00PM
Wednesday Thursday
January 29, 2020 January 30, 2020
7:00AM – 5:00PM 8:00AM – 3:00PM
RIGGERS AND MACHINERY MOVERS Riggers handle all machines. This includes unloading machines from trucks or vehicles, moving the machines to exhibit booths and uncrating them, if necessary. Riggers remove skids, re-skid machines, and spot machines in booths. Riggers also install and remove headers, iron beams, etc. that are part of displays requiring the use of a forklift.
RIGGING + TRUSS Exhibitors are strictly prohibited from performing any rigging services themselves. This includes installing or assembling electrical hanging signs and truss, and using any type of motorized lift for rigging or focusing. All rigging orders must be placed through either Freeman OnLine® or Mandalay Bay Exhibitor Services. Exhibitors requiring rigging services (any items suspended from ceiling) must submit rigging plans at least 60 days before move-in. (No items may be hung from air wall tracks.) Mandalay Bay is the exclusive provider of all rigging equipment and services for all items weighing 200 pounds (90.72kg) or more. Mandalay Bay also must handle rigging for all electrical signs, regardless of weight. The scope of their work includes labor, electrical signs, trussing, chain motors, cables, span sets and all other rigging related equipment. Freeman will assemble, hang and dismantle all other items suspended from the ceiling weighing less than 200 pounds (90.72kg). These could include programmable/dimmable lighting fixtures, audio, projection, non-electrical signs, graphics, fabric solutions, etc. Signs must be received at Freeman’s advance warehouse no later than January 4, 2020. Use the Hanging Signs Label for shipping. 2020 Exhibitor Resource Guide
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The Guide (a-z) SECURITY Uniformed Security Guards and Badge Checkers will be stationed throughout the exhibit halls on a 24-hour basis and will patrol the floor during non-show hours. Every reasonable effort is made to prevent losses; however, the final responsibility lies with the exhibitor. No responsibility is assumed by Show Management, or any of its contractors, for lost or damaged merchandise. Exhibitors must make provisions for the safekeeping of their goods before the opening, during and after the closing of the show. Exhibitors must insure their goods at their own expense. It is advised that items such as laptops, small monitors, or anything which is easily accessible/removable NOT be left unsecured in a booth during the day or overnight. Private guards can be hired from the official security contractor, DTA Security Services, LLC. Contact DTA Security Services.
SEGWAYS (2-WHEELED, SELF-BALANCING PERSONAL TRANSPORTERS) 2-wheeled, self-balancing personal transporters (also known as Segways) may be used in public areas of the hotel ONLY when the operator represents that the equipment is being used as a mobility assistance device for a disability condition. When in operation, Segways may not travel faster than the standard rate of speed of the surrounding walking traffic. Other operators without reported disability should be advised that the equipment is not accepted for use in Mandalay Bay public areas including, but not limited to, the tradeshow halls at the Mandalay Bay Convention Center. Use of any type of 2-wheeled, personal transporters may be excluded in areas that are relatively high foot traffic venues. This includes the casino, theaters, event center, restaurants and convention center. In such cases of exclusion, guests will be offered the use of a balanced mobility device such as a wheelchair or motorized scooter.
SHOW HOURS Tuesday Wednesday Thursday
January 28 January 29 January 30
9:00AM - 5:00PM 9:00AM - 5:00PM 9:00AM - 3:00PM
SHOW LOGOS See Branding Guidelines on pg. 10.
SIGNS All signs must be fire retardant. In-line booth signage/display/product must not be taller than 12 feet (3.66m), and all sign copy/product information must face into the exhibitor’s booth if used along the back or side walls. All island booth exhibitors may use hanging signs which may be hung no higher than 24 feet (7.32m) measured to the top of the sign.
SMOKING Smoking is not permitted in the exhibit hall, classrooms, lobby, or meeting rooms of the Mandalay Bay Convention Center. Las Vegas city ordinance permits smoking in Casinos and Restaurants ONLY.
SOUND See Music Licensing on pg. 23.
SPECIAL EFFECTS/LASERS Exhibitors planning to use any type of lasers or other special effects must request permission from Show Management. If approved, the following regulations must be followed or permission may be revoked: • Exhibitors demonstrating or displaying lasers must comply with all provisions of ANSI Z136.1. • Any potentially dangerous laser beams must be enclosed or otherwise made inaccessible to spectators. • All laser beams must terminate in a beam block sufficient for the wavelength and energy of the beam. Precautions must be taken to eliminate exposure to stray beams or spurious reflections. 2020 Exhibitor Resource Guide
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The Guide (a-z) SPONSORSHIP OPPORTUNITIES See Marketing Activations on pg. 22.
STORAGE Storage of any kind behind exhibit booths will not be permitted and is considered a fire hazard. Please tag all empties by 4:30PM on Monday, January 27, 2020, so Freeman may store them until move-out. If not removed, Show Management will remove and store at exhibitor’s expense.
SUBLETTING No exhibitor may assign, sublet or apportion any of their contracted exhibit space.
SUITCASING Suitcasing is the act of soliciting business in the aisles during the tradeshow or in other public spaces, including another company’s booth or a hotel lobby. Suitcasing is prohibited by TISE Show Management, and the policy against such activity will be strictly enforced with the intent of preserving the integrity of the show and maintaining a good relationship between buyers and contracted exhibitors. Anyone who is not a legitimate TISE exhibitor and is observed engaging in suitcasing activities will be asked to leave the show immediately. The assistance of official contracted exhibitors in watching for and catching this type of activity is greatly appreciated. If a non-exhibitor is seen trying to sell or suitcase the show, please let Show Management know as soon as possible. (The Show Office is located in South Pacific D of the North Convention Center.) In addition to on-site monitoring, nonexhibiting suppliers are closely screened during the pre-registration process to prevent unauthorized selling during the show. Show Management takes suitcasing activities very seriously and will work hard to curtail unfair (and unacceptable) sales practices.
TARGET MOVE-IN ASSIGNMENTS In order to expedite move-in of the entire show, each exhibitor will be assigned target move-in time. Target move-in assignments will be available late Fall. To access your target move-in time, go to Freeman OnLine® and enter your booth number in the text box in the top left-hand corner. Freight Arrival and Delivery for Move-In • FREIGHT SENT TO FREEMAN’S ADVANCE WAREHOUSE will be delivered on or before target move-in date/window. • FREIGHT SENT DIRECTLY TO THE SHOW SITE must arrive on or by your target move-in date/window. • Set-up may commence at the scheduled/appointed target move-in date and time. For questions regarding the target move-in schedule, please contact Show Management. Due to a very tight schedule, no changes will be allowed to target move-in times. All exhibitors may work as late as they need each night; however, there will be no in/out privileges after 8:00PM. (After 8:00PM, once exhibitors leave, re-entry to the hall will not be allowed.)
TENTS, AWNINGS + CANOPIES Covered or roofed areas should be furnished with acceptable (and tested) battery-powered smoke detectors which emit alarms audible outside of the enclosed or covered area. There must be fire extinguishers, minimum class 2A10BC*, in each enclosed area. There shall be a locally approved fire watch for enclosures larger than 300 sq. ft. (27.88m2). NOTE: All multi-story exhibits and covered canopy booths are required to submit structural engineered certified plans to Show Management for approval. A Certificate of Insurance with the coverages outlined under Clause 25 of the Exhibitor Contract should also be included. Written request must be submitted at least two (2) months prior to move-in and must include detailed plans showing size, height, location, anchoring detail, and certification of flame retardant for all materials.
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The Guide (a-z) TOOLKIT - Free To All Exhibitors! Your Exhibitor Marketing Toolkit is a quick and simple marketing tool that includes: • • • • • •
Full set of registration banners in various sizes Event Guide ads Unique registration URL Special discounted registration offers for your customers and prospects Unique microsite landing page Custom e-mail template blast
REQUEST YOUR TOOLKIT
TRAVEL INFORMATION Whether you are traveling by air, land or sea, find travel discounts to make your trip more affordable and resources for navigating Las Vegas efficiently. From airline and car discounts, to taxi and hotel shuttle information, TISE helps you get to the show and make your way to and from Mandalay Bay Convention Center daily. Click here for the latest information and discounts on your preferred method of travel.
ULTIMATE GUIDE TO MARKETING YOUR TRADESHOW BOOTH - Free To All Exhibitors! Use The Ultimate Guide to Marketing Your Tradeshow Booth e-book, created by the TISE Marketing Team, to build a unique tradeshow strategy that can generate tremendous ROI by securing a wealth of new business leads! Simple, yet effective, marketing advice is given regarding the following: • Direct Mail • E-mail • Website • Social Media • Other Miscellaneous Information • Sponsorships
VIEW THE E-BOOK
UNFINISHED AREAS + WALLS All open or unfinished sides of the exhibit which may appear unsightly must be covered, or Show Management will have them covered at the exhibitor’s expense. Any portion of the exhibit bordering another exhibitor’s space must have the backside of that portion finished and not have any identification signs, lettering, or graphics that would detract from the adjoining exhibit. Any unfinished walls are subject to review by Show Management. Should Show Management deem the backside of the booth “unsightly” and/or does not conform to the overall quality of the show, the exhibitor may be required to drape the backside of the booth at the exhibitor’s expense.
UPDATING PRODUCT CATEGORIES See our guide for updating product categories here.
VEHICLE DISPLAY See Display Vehicles on pg. 13 for more information. Any exhibitor planning to display a motor vehicle/machine requiring gas or propane in their booth MUST complete the Vehicle Display Form and return it to Show Management by Friday, November 29, 2019. This information is required by the Mandalay Bay Convention Center, Show Management and Freeman. Vehicle Display Form is found on pg. 31 which includes all Vehicle Display Regulations + Restrictions.
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The Guide (a-z) VISA LETTER OF INVITATION Exhibitors and booth personnel who select a country other than the United States during the registration process may request a Visa Letter of Invitation after registering. When requesting the letter, please have the following information available: name on passport, date of birth (MM/DD/YYYY), passport number, country of issue, passport expiration date (MM/DD/YYYY) and consular office. To request a Visa Letter, follow the steps below: 1. Go to the Dashboard. Toward the bottom of the screen, select the blue “Yes” button under “Visa Invitation Letter.” 2. Scroll down to the “Visa Letter of Invitation” section; enter the requested information, and choose “Save Changes.” 3. To print your letter, select the “Visa Letter” icon under the “Dashboard” title. 4. Visa letters can also be requested at a later time under the “Personal Information” section. 5. Should more assistance be needed, please contact the TISE Registration Team at registration@TISEwest.com.
WASTE WATER AND SLURRY Exhibitors are responsible for removing waste water and slurry from the demonstration. Be sure you have a wet vac, drip bucket or other means of removing waste. Waste water and slurry may be dumped in designated areas outside the exhibit hall. Waste water and slurry cannot be disposed of through the convention center floor drains or restroom facilities. If you use chemicals in your demonstration, please be prepared to provide Show Management with MSDS forms or other appropriate information so these chemicals may be disposed of properly and in an environmentally safe manner. IMPORTANT: Be sure the floor under your demonstration is covered with plastic sheeting, at least 6 mil. thick, and that the water is contained in an appropriate container. Any damage to the floor or carpet in your exhibit space will be your sole responsibility to have repaired/replaced at your expense. EXHIBITORS will be responsible for labor and disposal costs associated with the removal of slurry.
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Vehicle Display Form Any exhibitor planning to display a motor vehicle/machine requiring gas or propane in their booth MUST complete the Vehicle Display Form and return it to Show Management by Friday, November 29, 2019. This information is required by the Mandalay Bay Convention Center, Show Management and Freeman. All Vehicle Display Forms must include a picture/image of the planned vehicle(s) and should be emailed to Show Management. Requests received AFTER November 29, 2019 will be charged the applicable permit submittal fee, expedite fee and late fee. If requests are not submitted, vehicles will NOT be permitted in the Mandalay Bay Convention Center. “EXHIBITING AS� NAME: _________________________________________________________ Booth #: ________________ PRE-SHOW CONTACT -Name:_________________________________ Phone #:____________________E-mail:_____________________________ ON-SITE CONTACT -Name:_________________________________ Mobile #:____________________E-mail:_____________________________ Vehicle #1 Make & Model:_______________________________________________________________________________ Vehicle #2 Make & Model:_______________________________________________________________________________ Special Handling Needs:_________________________________________________________________________________ Requested Date + Time of Vehicle Move-in:___________________________________________________________________ First Day of Exhibitor Move-in is Friday, January 24, 2020 (8:00AM - 10:00PM). Vehicle Display Regulations + Restrictions The following regulations apply to all gas and liquid-fueled vehicles that will be on display at the Mandalay Bay Convention Center. 1. Batteries shall be disconnected in an approved manner. (i.e. cable removed, tied back and/or electrically insulated from fueled vehicles.) 2. Fuel in the tank shall not exceed 25% of the tank capacity or 5 gallons (18.93 liters), whichever is less. 3. Fuel tank openings shall be locked and sealed to prevent the escape of vapors. 4. A 36 inch (91.44cm) wide access aisle or clear space shall be maintained around all sides of the displayed vehicle (72 inches / 182.88cm between vehicles displayed together). Vehicles shall be a minimum of 20 feet (6.10m) from exit doors, exit stairs, the exit access or exit passageways. 5. Vehicles shall not exhibit any leaks of any fluids. 6. Fueling or de-fueling of vehicles on the facility premises is prohibited. 7. Once placed, display vehicles may not be started or moved without the approval and direction of Show Management. 8. Auxiliary batteries not connected to engine starting system may remain connected. External power is recommended for demonstration purposes. No battery charging is permitted inside buildings. 9. Combustible/flammable materials must not be stored beneath display vehicle. There may be no leaks underneath vehicles. Show Management will review all requests and send confirmation of approval back to exhibitors by e-mail. Please fill in all areas of the form, attach picture(s) of vehicle(s) to be displayed, save a copy for your records, and e-mail to Show Management. E-mail Form To: Show Management | 972.536.6334 2020 Exhibitor Resource Guide
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EAC Guidelines Exhibitor Appointed Contractors (EACs) are service contractors hired to perform work for an exhibitor in the exhibitor’s booth before, during and/or after the show. EACs may only provide services which are NOT exclusive to Mandalay Bay Convention Center and/or the show’s Official Service Contractor (Freeman). EACs may NOT perform any of these EXCLUSIVE SERVICES:
freight/material handling, booth cleaning, catering, electrical, plumbing, telephone/internet, rigging and security services EACs are most often independent display/installation + dismantle companies but also include delivery personnel, technicians, photographers, florists and any others providing a necessary service to the exhibitor’s booth display.
EXHIBITOR INSTRUCTIONS 1. Exhibitors wishing to use an Exhibitor Appointed Contractor MUST complete and return the EAC Designation Form (on pg. 37) to Show Management. 2. Inform your EAC(s) that all EAC requirements (listed below) are due by December 20, 2019. It is your responsibility to ensure your designated EAC(s) fulfill their requirements. Failure of EAC(s) to do so will prevent them from accessing the show floor.
EAC REQUIREMENTS (due December 20, 2019) NOTE: EACs will NOT be allowed on the show floor unless ALL of the requirements listed below are satisfied. 1. EACs MUST pay a fee of $300 per exhibitor. (See EAC Agreement on pg. 35 for payment instructions.) 2. EACs must sign and return the EAC Agreement (pg. 35) to Show Management. 3. EACs MUST provide certificate(s) of insurance (COI) meeting the following requirements: • Coverage of $5,000,000 per occurrence on concrete. If your company works in Mandalay Bay multiple times in a year, an annual COI is acceptable. It should span January – December 2020. Any contractor/vendor that does not have a current COI on file with Show Management is not authorized to work on the premises. (NOTE: Coverage of $3,000,000 per occurrence on carpet must be included for any work to be completed for Product Showrooms.) • Workers’ compensation insurance in the amounts required by statutory workers’ compensation requirements and employer’s liability limits of $100,000 each accident. • Comprehensive general liability insurance providing at least $1,000,000 in coverage and naming The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo, Informa Markets, Mandalay Bay Convention Center and Freeman as additional insured. If Hanley Wood, LLC is still listed, the insurance WILL NOT be valid. • Coverage must specifically state the following dates: January 23, 2020 - February 1, 2020. • Send all certificates of insurance by email to Show Management.
RULES + REGULATIONS GOVERNING EACs • The EAC will refrain from placing an undue burden on the Official Service Contractor by interfering in any way with their work. • The EAC will not solicit business on the show floor at any time. • The EAC will cooperate fully with the show’s service contractors and will comply with existing labor/union regulations or contracts as determined by the commitment made and obligations assumed by Show Management in any service contracts. • ALL EACs and their labor must have EAC wristbands provided by security. No one will be allowed on the show floor without a wristband. EAC personnel must also wear company ID/name tags, visible at all times while on Mandalay Bay property. • EACs will not be permitted to store equipment in the convention center. Due to limited space and fire regulations, all equipment must be stored off premises. If found, equipment will be removed from the building at the EAC’s expense. • Under no circumstances will the EAC be allowed to remove floor-marking tape until the close of the exposition.
SHOW MANAGEMENT’S DISCRETIONARY RIGHTS Exceptions to using the show’s official service contractors for exclusive services will be granted only if they do not interfere with or prejudice the orderly installation, interim services or dismantling of the exhibits. Exceptions will not be granted if inconsistent with commitments made and obligations assumed by The International Surface Event (TISE) 2020 in any contract with service contractors, or in its lease with the Mandalay Bay Convention Center. 2020 Exhibitor Resource Guide
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EAC Designation Form THIS FORM TO BE COMPLETED BY THE EXHIBITOR Exhibitor Appointed Contractors (EACs) are service contractors hired to perform work for an exhibitor in the exhibitor’s booth before, during and/or after the show. EACs may only provide services which are NOT exclusive to Mandalay Bay Convention Center and/or the show’s Official Service Contractor (Freeman). EACs may NOT perform any of these EXCLUSIVE SERVICES:
freight/material handling, booth cleaning, catering, electrical, plumbing, telephone/internet, rigging and security services IMPORTANT NOTE: All multi-story exhibits and covered/canopied booths are required to submit structural engineered certified plans to Show Management for approval. A Certificate of Insurance with required coverages (as outlined under Clause 25 of the Exhibitor Contract) should also be included. Written requests must be submitted at least two months prior to move-in and must include details plans showing size, height, location, anchoring detail, and certification of flame retardant for all materials.
EXHIBITOR’S INFORMATION Exhibitor Name: Booth Number:
Booth Dimensions:
I certify that I have authorized the Exhibitor Appointed Contractor, named below, to perform work in my exhibit space at The International Surface Event (TISE) 2020. Knowing that the contractor is my official representative, I further certify that the contractor will adhere to all show and facility regulations as if my own employee. The contractor will be informed that the appropriate fees ($300/exhibitor), a certificate of insurance (COI) and the TISE EAC Agreement MUST all be submitted to Show Management by the deadline of December 20, 2019. The $300 fee is non-refundable. I understand that my organization is ultimately responsible for the actions of the contractor while on this assignment. Exhibitor Signature: E-mail Address:
Phone:
Printed Name:
Date:
EAC’S INFORMATION EAC Company Name: Exhibitor Signature: City/State/Zip: Phone:
Fax:
E-mail Address: On-site Contact:
On-site Mobile #:
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EAC Agreement THIS FORM TO BE COMPLETED BY THE EXHIBITOR APPOINTED CONTRACTOR (EAC) EAC(s) must complete and submit this form to The International Surface Event (TISE) Show Management. Payment, COI and EAC Agreement must be received by December 20, 2019. Review all EAC Rules + Regulations.
EAC’S INFORMATION EAC Company Name: Address: City/State/Zip: Phone: E-mail Address: On-site Contact:
On-site Mobile #:
We agree to abide by all rules and regulations governing EAC(s) for TISE 2020 – See EAC Guidelines and EAC Designation Form.
____________________________________________________ Signature of Representative
______________________ Date
LIST ALL EXHIBITING COMPANIES BELOW Exhibitor Name:
Booth Number:
Exhibitor Name:
Booth Number:
Exhibitor Name:
Booth Number:
Exhibitor Name:
Booth Number:
EAC FEE: $300 per Exhibiting Company (non-refundable) Total # of Exhibiting Companies:_________ x $300
=
$ ________________ Total Due
PAYMENT Paying by Credit Card: FAX the Payment Form to our Accounting Department at 972.550.5390. Paying by Check: Make payable/mail to: The International Surface Event / 6191 N. State Hwy. 161, Ste. 500, Irving, TX 75038-2220
Submit this EAC Agreement, COI and Payment to Show Management by November 20, 2019.
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EAC Payment Form ACCOUNTING CODE: 185000.GE20TISE.OTH Please complete the following information to submit a payment to TISE 2020 via credit card. The EAC fee is $300 for each exhibiting company you will be performing work for at TISE 2020. EAC’s BILLING INFORMATION Company Name: Cardholder Name: Billing Address: City:
State:
Invoice #:
Booth #:
Zip:
Amount to Charge:
Date:
Cardholder Signature* : E-mail: * For security reasons, digital signatures are not accepted. If you need additional information, please call 972.536.6334. If you have questions for the accounting department, please call 972.536.6300.
LIST ALL EXHIBITING COMPANIES BELOW Exhibiting Company Name(s):
Booth #(s):
Exhibiting Company Name(s):
Booth #(s):
Exhibiting Company Name(s):
Booth #(s):
Exhibiting Company Name(s):
Booth #(s):
Exhibiting Company Name(s):
Booth #(s):
PCI compliance requires that any credit card information must only be received PLEASE DO NOT E-mail THIS PAYMENT FORM / ONLY FAX TO 972.550.5390 via our secure fax line 972.550.5390. (PCI compliance requires that any credit card information must only be received via our secure FAX line.) This sectionwill will shredded thehas card hasapproved. been approved. This section bebe shredded onceonce the card been
[ ] Visa
[ ] MasterCard
[ ] American Express
Card #:
CVV#:
Expiration Date: 2020 Exhibitor Resource Guide
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Meeting Room Request Meeting rooms held by Show Management are available to confirmed exhibitors of The International Surface Event 2020 on a first-come, first-served rental basis. All space is located within the Mandalay Bay Convention Center and offers convenient and easy function planning in close proximity to all The International Surface Event functions. Room rentals include physical meeting rooms at times specified, along with standard tables and chairs in accordance with room capacity and function planning requirements. All costs associated with food and beverage, audio-visual equipment and other needed materials are the responsibility of the renter. Meeting rooms are available for rent Sunday, January 26 to Thursday, January 30 from 7:00AM to 8:00PM. Set-up and removal time must be factored into total meeting time requested. Rental fees are $400 per hour with a two (2) hour minimum. (Multiple day requests will be limited.) Exhibitor Contact/Renter agrees to comply with the following guidelines related to the usage of meeting room space: • Rooms are booked by the hour with 1.5 hours between meetings to allow time to prepare rooms for the next groups. Since other renters may precede or follow, scheduled meeting times are firm; renters must vacate the rooms on or before their scheduled time. • Rooms must be left in the same condition in which they were found. All trash and materials must be removed/discarded upon departure to avoid additional cleaning charges. • Any changes to requested room sets will be subject to additional fees. • No outside food or beverage may be brought into the facility. Catering services may be ordered through Mandalay Bay Exhibitor Services. • Please be mindful of sound level/volume. Other functions are taking place and noise may carry through the walls. • Exhibitors must reserve all meeting rooms with a contract through Show Management. Utilizing any meeting space without the required contract is NOT permitted. Unauthorized exhibitors who set up in rooms already contracted by other exhibitors will be forced to vacate the rooms AND may also be held responsible for the room fee PLUS any catering or AV services the contracted/renting exhibitors have ordered. • Exhibitors are NOT allowed to display any product within the rented meeting room space. Should product be displayed, Show Management will assess additional fees to the exhibitor equivalent to the Product Showroom Rate which is based on the square footage of the room. • Show Management will send confirmation of the meeting room reservation once it has been officially approved and placed on the meeting room schedule. Exhibitors should not finalize any meeting plans until this confirmation has been received. (Please type, or print legibly, and submit ONE form for each meeting room function requested.)
Exhibiting Company:_____________________________________________________________ Booth#:_______________________ Pre-show Contact:______________________________________________________________ Phone #:_______________________ E-mail:____________________________________________________________________________________________________ On-site Contact:____________________________________________________ On-site Contact Mobile #:_______________________ List three (3) choices for meeting date/time: Date/Time:___________________________ Date/Time:___________________________ Date/Time:___________________________ Type of Meeting:______________________________________________________Number of Attendees:_______________________ Desired Set-up: Classroom Reception Theater NOTE: There may be additional resetting fees for any changes made to room set-up.
Other:______________________________
RENTAL FEE: Total Number of Hours:_________ x $400 per hour (two hour minimum) = $ ________________ Total Due PAYMENT: Paying by Credit Card: FAX the Payment Form to our Accounting Department at 972.550.5390. Paying by Check: Make payable/mail to The International Surface Event / 6191 N. State Hwy. 161, Ste. 500, Irving, TX 75038-2220 By signing below, Exhibitor Contact/Renter agrees to all guidelines listed above. If guidelines are not followed, exhibitor may be asked to vacate the meeting space. Exhibitor Contact/Renter:____________________________________________________________ Date:_______________________
SUBMIT FORMS to Show Management no later than December 27, 2019. 2020 Exhibitor Resource Guide
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Estimated Costs
Exhibitor Services
NOTE: Please consult the Online Exhibitor Resource Guide for exact pricing. Prices below are ESTIMATES.
BOOTH SET - Each in-line booth will be set with 8 ft. (2.44m) tall high black back drape in the back of the booth and 3 ft. (.92m) tall black side dividers. The aisles are carpeted. Exhibitors may choose to have a booth ID sign printed which must be ordered through Freeman – this option is free of charge (if ordered by the deadline*). All prices below are ESTIMATES and do NOT include tax and other applicable service charges. MATERIAL HANDLING - Please consult the Online Resource Guide or Freeman for exact pricing. All shipped freight WILL incur overtime charges if handled on weekends, holidays or after 5:00PM Monday-Friday. Any exhibitor moving in Saturday, January 25 or Sunday, January 26 between 8:00AM – 5:00PM will be charged the straight time rate. Any freight moved in before 8:00AM or after 5:00PM on these days will be charged at the overtime rate. Freeman will control access to the loading docks in order to provide for a safe and orderly move-in/move-out process. Please contact Freeman at 702.579.1700 for exact costs and details for all services. *CWT = 100 lbs. (45.36kg) **Rigging labor and/or forklift costs are additional.
Warehouse Shipment (200 lb. minimum) All Halls Type
Regular Rates
Minimum
Overtime Rate
Crated or Skidded
$100.25 Price/CWT
$200.50
$125.35 Price/CWT
Special Handling
$130.40 Price/CWT
$260.80
$163.15 Price/CWT
Type
Regular Rates
Minimum
Overtime Rate
Crated or Skidded
$100.25 Price/CWT
$200.50
$125.35 Price/CWT
Special Handling
$130.40 Price/CWT
$260.80
$163.15 Price/CWT
Uncrated or Pad Wrapped
$150.50 Price/CWT
$301.00
$188.25 Price/CWT
Skidded Tile
$82.25 Price/CWT
Small Package (under 30lbs.)
$45.00
Show Site (200 lb. minimum) All Halls
$103.00 Price/CWT
MACHINERY/RAW MATERIAL These rates apply to show site shipments only. The round trip rates for this service are as follows: Type
Regular Rates
Minimum
Overtime/Off Target
0–5,000 lbs. (0–2,267kg)
$35.50 Price/CWT
N/A
$43.50 Price/CWT
5,001–10,000 lbs. (2,268–4,535kg)
$34.75 Price/CWT
N/A
$42.75 Price/CWT
10,001–15,000 lbs. (4,536–6,803kg)
$32.10 Price/CWT
N/A
$40.30 Price/CWT
15,001–20,000 lbs. (6,804–9,071kg)
$29.75 Price/CWT
N/A
$37.40 Price/CWT
20,001 lbs (9,072kg) and over
$27.80 Price/CWT
N/A
$35.75 Price/CWT
FREEMAN CART SERVICE (optional for POVs - Privately Owned Vehicles) • For exhibitors requiring minimal assistance for move-in/move-out; cart service is available ONLY on Monday, January 27, 8:00AM - 4:30PM (move-in) and on Thursday, January 30, 3:01PM - 10:00PM (move-out). Cost is $167.50 round trip and includes storage of empty boxes. FREEMAN CARPET (floor covering required) • Classic/Standard Carpeting (9’x10’) = $241.00 online discount price / $265.10 discount price / $337.40 after January 2020. (Includes delivery, material handling, installation and removal. DOES NOT include carpet padding, visqueen etc.) FREEMAN FURNITURE (optional) • Limerick Chair = $96.20 online discount price / $105.80 discount price / $134.70 after January 2020. • Black Diamond Side Chair = $112.10 online discount. price / $123.30 discount price / $156.95 after January 2020. • 6’ Draped Table/30”H = $174.05 online discount price / $191.45 discount price / $243.65 after January 2020. • Wastebasket = $24.20 online discount price / $26.60 discount price / $33.90 after January 2020. EDLEN ELECTRICITY (optional) • 10 / 120 Volt (5 amps) 0-500 watts = $101.00 discount price / $152.00 On-site. • 110 / 120 Volt (10 amps) 501-1000 watts = $175.00 discount price / $263.00 On-site. • 10 / 120 Volt (20 amps) 1001-2000 watts = $247.00 discount price / $371.00 On-site. 2020 Exhibitor Resource Guide
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Questions? Contact: Show Management 972.536.6334 Intlsurfaceevent.com
The International Surface Event 2020 - SURFACES | StonExpo/Marmomac | TileExpo EXHIBITOR CONTRACT TERMS AND CONDITIONS
1. Defined Terms The term “Event” means The International Surface Event 2020 - SURFACES | StonExpo/Marmomac | TileExpo, currently scheduled to be held January 28-30, 2020 (the “Event Dates”) at the Mandalay Bay Convention Center, Las Vegas, NV USA (the “Exhibit Facility”). The Event is owned, produced and managed by Informa Exhibitions U.S. Construction & Real Estate, Inc. As used hereinafter, the term “IE” means, collectively, Informa Exhibitions U.S. Construction & Real Estate, Inc. and each of its officers, directors, shareholders, agents, subsidiaries, affiliates, representatives, employees and assigns, unless the context requires otherwise. The term “Exhibitor” means, collectively, the entity or person that executes this Contract as the “Exhibitor” and each of its officers, directors, shareholders, employees, contractors, agents, representatives, assigns and/or invitees, as applicable. The term “Contract” means this agreement, all amendments and modifications thereto, and all other materials, documents, rules and regulations expressly incorporated herein by reference.
product names of Exhibitor in any directory (print, electronic or other media) listing the exhibiting companies at the Event and to use such names in IE promotional materials. IE shall not be liable for any errors in any listing or descriptions or for omitting any Exhibitor from the directory or other lists or materials. IE may also take photographs of Exhibitor’s booth space, exhibit and personnel during, before or after the open hours of the Event and use such photographs for any IE promotional purpose. Exhibitor warrants that it owns, or has right to use pursuant to a valid license, all intellectual property (copyright, trade mark, etc.) to be used by Exhibitor for promotion or exhibition at the Event.
2. Contract Acceptance This Contract shall become binding and effective only when it has been signed by Exhibitor, and accepted as valid by a duly authorized representative of IE. The final exhibit space specifics and/or location may be different from the Exhibitor’s original requests. IE reserves the right to deny access to any company.
12. Taxes and Licenses Exhibitor shall be solely responsible for obtaining any licenses, permits or approvals under federal, state or local law applicable to its activities at the Event. Exhibitor shall be solely responsible for obtaining any necessary tax identification numbers and permits and for paying all taxes, license fees, use fees, or other fees, charges, levies or penalties that become due to any governmental authority in connection with its activities at the Event. Exhibitor will not permit the delivery of merchandise at the Event Facility without the express permission of IE.
3. Qualifications of Exhibitor IE, in its sole discretion, determines whether a prospective exhibitor is eligible to participate in the Event. Eligibility is generally limited to persons or firms who manufacture, remanufacture, or supply products, tools, equipment, supplies or services used for floor covering and other related building purposes. Applicants who have not previously exhibited at the Event may be required to submit a description of the nature of their business and the items to be exhibited. IE reserves the right to restrict or remove any exhibit which IE, in its sole discretion, believes is objectionable or inappropriate. 4. Assignment of Space Initial space assignments will be made on-site. Contracts and 25% deposits must be received on or before 4:00 pm, January 25, 2019 to qualify for the on-site space assignment. All contracts and deposits received after January 25, 2019 will be assigned on a first-come, first-served basis. Any such assignment does not imply that similar space will be assigned for future Events. IE may change the date of the on-site space assignment without notice. IE reserves the right to change the floor plan or the location of an Exhibitor’s booth if IE in its sole discretion determines that to do so is in the best interest of the Event. IE will consider requests to keep certain companies from being next to each other, however there is no guarantee that by making this request you will not be located next to one of these companies. IE assumes no responsibility in such instances. 5. Use of Space The space contracted for is to be used solely by and for the Exhibitor whose name appears on the Contract, and it is agreed the Exhibitor will not sublet nor assign any portion of same without the prior written consent of IE. 6. Cancellation by Exhibitor If Exhibitor desires to cancel this Contract, Exhibitor may only do so by giving notice thereof in writing sent to IE with evidence of receipt. If such written notice is received at least 180 days prior to the opening date of the Event (January 28, 2020), then Exhibitor will remain liable for 50% of the total exhibit fee. Otherwise, Exhibitor will remain liable for 100% of the total exhibit fee, regardless of when this Contract is executed by Exhibitor. In addition, Exhibitor will remain liable for 100% of all fees paid or payable in respect of sponsorships, regardless of when this Contract is executed or cancelled by Exhibitor. These amounts are considered liquidated and agreed upon damages, for the injuries IE will suffer as a result of Exhibitor’s cancellation. This provision for liquidated and agreed upon damages is a bona fide provision and not a penalty. The parties understand that the withdrawal of the space reserved from availability and, if applicable, the cancellation of sponsorships, in each case at a time when other parties would be interested in such space and/or products, will cause IE to sustain substantial damages that will not be capable of determination with mathematical precision. Therefore, the provisions for liquidated and agreed upon damages have been incorporated into this Contract as a valid pre-estimate of these damages. The date of cancellation shall be the date IE receives written notice. IE reserves the right to treat Exhibitor’s downsizing of booth space as cancellation of the original space and purchase of new booth space, and Exhibitor may be required to move to a new location. 7. Cancellation by Informa Exhibitions / Payments If Exhibitor fails to timely make any payment required by this Contract or otherwise breaches any of its obligations under this Contract, IE may immediately terminate this Contract (and Exhibitor’s participation in the Event) by providing written notice (or, if appropriate under the circumstances, oral notice with written notice to follow) to Exhibitor of such termination. IE shall have no obligation to refund monies previously paid. IE reserves the right to refuse Exhibitor permission to move in and set up if Exhibitor is in arrears of any payment due to IE. IE is expressly authorized (but has no obligation) to occupy, cause to be occupied or dispose of any space vacated or made available by reason of action taken under this paragraph in such manner as it may deem best, and without releasing Exhibitor from any liability hereunder. IE reserves the right to terminate this contract at any time. *CREDIT CARD: IE is a PCI compliant company and as such we are prohibited from receiving card holder data via e-mail or any other unsecured method where card holder data can be stored. Exhibitor authorizes The International Surface Event to charge to the credit card provided according to the Contract payment terms. If the credit card is declined, the Exhibitor acknowledges they are responsible for the full contracted amount. Cancellation and refund requests are subject Clause 6. Exhibitor acknowledges and agrees they are obligated to pay the credit card company in accordance with the credit card account agreement. Exhibitor agrees to resolve any inquiry or dispute concerning credit card charges with The International Surface Event. Exhibitor understands that all deposits/final payments are non-refundable. By executing Contract, it is confirmed that you have read and agreed to these terms. For security reasons, digital signatures are not accepted.
11. Care of Exhibit Facility Exhibitor shall promptly pay for any and all damages to the Exhibit Facility or associated facilities, booth equipment or the property of others caused by Exhibitor. Exhibitors are responsible for removing all displays, product, flooring and trash. IE will charge the Exhibitor the cost to remove any items left post show.
13. Copyrighted Materials Exhibitor shall not play or permit the playing or performance of, or distribution of any copyrighted material at the Event unless it has obtained all necessary rights and paid all required royalties, fees or other payments. 14. Observance of Laws Exhibitor shall abide by and observe all federal, state and local laws, codes, ordinances, rules and regulations, and all rules and regulations of the Exhibit Facility (including any union labor work rules). Without limiting the foregoing, Exhibitor shall comply with all applicable requirements of the Americans with Disabilities Act, including with respect to the construction of its exhibits. 15. Exhibitor Information & Updates IE will provide Exhibitor information and updates to the designated representative of the Exhibitor, including an Exhibitor Service Manual. The Exhibitor Service Manual will include information integral to participation at the Event, including but not limited to: additional exhibitor rules and regulations, official contractor order forms, registration, shipping and drayage, utilities and building services, exhibitor display rules, and move-in, move-out schedules. The designated representative of the Exhibitor will also receive updates about the Event via fax, mail, e-mail and/or SMS. 16. Authorization to Contact Exhibitor acknowledges that IE shall be permitted to share Exhibitor’s name and contact information with, and Exhibitor consents to being contacted directly by, vendors, sponsors and partners authorized by IE. If the show contact is not responsible for the overall health and safety at the event then please e-mail the appropriate contact information to kelly.williamson@informa.com. 17. Incorporation of Rules and Regulations Any and all matters pertaining to the Event and not specifically covered by the terms and conditions of this Contract shall be subject to determination by IE in its sole discretion. IE may adopt rules or regulations from time to time governing such matters and may amend or revoke them at any time, upon reasonable notice to Exhibitor. Any such rules and regulations (whether or not included in an Exhibitor Service Manual or similar document) are an integral part of this Contract and are incorporated herein by reference. Exhibitor shall observe and abide by additional regulations made by IE as soon as they are communicated to Exhibitor. This Contract (including the Exhibitor Service Manual and any additional rules or regulations adopted by IE from time to time) states the entire agreement of the parties with respect to the subject matter hereof. 18. Installation and Dismantling Exhibitors must comply with the move-in and move-out times indicated in the Exhibitor Service Manual. If an Exhibitor fails to remove an exhibit in the allowed time, IE shall be permitted (at Exhibitor’s sole expense) to remove and place same in a warehouse subject to the Exhibitor’s disposition, and/or to ship to Exhibitor via common carrier with all charges to follow at no liability to IE. All exhibits must remain intact until the Exhibition is officially closed. 19. Contractor Services In the interest of making available the best qualified craftsmen in numbers sufficient to handle all of the services necessary for the operation of the Event, IE has contracted on an exclusive basis official contractors to provide certain services. Service companies other than the official contractors will not be allowed to perform any of these exclusive services. Non-exclusive services may be performed by exhibitor-appointed contractors (EAC) within certain guidelines. A complete listing of exclusive services and EAC guidelines will be provided in Exhibitor Service Manual. 20. Exhibit Guidelines Distribution of samples and printed matter of any kind, and any promotional material, is restricted to the exhibit booth. Exhibitor agrees to exhibit only products which it manufactures, represents or distributes. All exhibits shall display products or services in a tasteful manner. The aisles, passageways and overhead spaces remain strictly under control of IE and no signs, decorations, banners, advertising material or special exhibits will be permitted in the aisles except by written permission of IE. Uniformed attendants, models and other employees must remain within the booths occupied by their employers. Any and all advertising distribution must be made from Exhibitor’s booth space. Balloons and stickers (including handouts with gummed backing that adhere or cause adhesion) are prohibited in the exhibit area. Equipment must be arranged so that show visitors do not stand in the aisle while examining equipment or watching demonstrations. Strolling entertainment or moving advertisements outside of an Exhibitor’s exhibit space is prohibited. The use of Segway’s or Segway-type units is prohibited on the show floor.
*WIRE/ACH: IE is not responsible for any losses suffered due to third party fraud or misdemeanour, including, without limitation, false change of bank account communications, identity theft and other scams. Payments into IE’s designated bank account only shall satisfy Exhibitor’s payment obligations under this Contract. If you receive any communication notifying of a change in IE’s designated bank account, you should verify the authenticity of the change with IE. If IE does not receive payment by the established due dates IE may immediately terminate this Contract.
Complex booth structures are defined as multi-story or those with a ceiling or canopy covering. Complex structures must submit a Certificate of Insurance with the coverages outlined in clause 25. Insurance and provide structural engineer approved plans.
8. Cancellation of the Event If IE cancels the Event due to circumstances beyond the reasonable control of IE (such as acts of God, acts of war, governmental emergency, labor strike or unavailability of the Exhibit Facility), IE shall refund to each Exhibitor its exhibit space rental payment previously paid, minus a share of costs and expenses incurred by IE, in full satisfaction of all liabilities of IE to Exhibitor. IE reserves the right to cancel, re-name or re-locate the Event or change the dates on which it is held. If IE changes the name of the Event, re-locates the Event to another event facility within the same city, or changes the dates for the Event to dates that are not more than 30 days earlier or 30 days later than the dates on which the Event originally was scheduled to be held, no refund will be due to Exhibitor, but IE shall assign to Exhibitor, in lieu of the original space, such other space as IE deems appropriate and Exhibitor agrees to use such space under the terms of this Contract. If IE elects to cancel the Event other than for a reason previously described in this paragraph, IE shall refund to each Exhibitor its entire exhibit space rental payment previously paid, in full satisfaction of all liabilities of IE to Exhibitor. Exhibitor agrees that, except as expressly provided in this paragraph, it shall and hereby does waive any and all claims for damages or compensation resulting from or relating to the cancellation, renaming, relocation or rescheduling of the Event.
21. General Terms and Conditions IE has sole control over attendance policies. Except as expressly provided in this contract, all monies paid by Exhibitor shall be deemed fully earned and nonrefundable at the time of payment. Exhibitor shall conduct itself at all times in accordance with normal standards of decorum and good taste. In addition to its right to close an exhibit and withdraw acceptance of the contract, IE in its sole judgment may refuse to consider for participation in future Events an Exhibitor who violates or fails to abide by the contract and any of the accompanying rules and regulations. Any amendment to this Contract must be in writing and signed by an authorized representative of IE.
9. Exhibit Space Occupancy Hours and dates for installing, occupying and dismantling exhibits shall be those specified by IE. If Exhibitor fails to install its display in its assigned space by 4:00pm, January 27, 2020 or leaves its space unattended during the Exhibit hours, IE shall have the right to take possession of the space, without releasing Exhibitor from any liability or obligation hereunder, and no refund will be due to Exhibitor. All exhibits must be open and manned for business during the Event hours. Exhibitor may not dismantle the display until the Event is officially closed by IE. 10. Listings and Promotional Materials By exhibiting at the Event, Exhibitor grants to IE a fully-paid, perpetual nonexclusive license to use, display and reproduce the name, trade names and
Photography or videography is permitted only with prior approval of the exhibiting company. Failure to obtain prior consent may result in removal from the exhibit hall.
22. Assumption of Risks; Releases Exhibitor expressly assumes all risks associated with, resulting from or arising in connection with Exhibitor’s participation or presence at the Event, including, without limitation, all risks of theft, loss, harm, damage or injury to the person (including death), property, business or profits of Exhibitor, whether caused by negligence, intentional act, accident, act of God or otherwise. Exhibitor has sole responsibility for its property or any theft, damage or other loss to such property (whether or not stored in any courtesy storage area), including any subrogation claims by its insurer. Neither IE nor the Exhibit Facility accepts responsibility, nor is a bailment created, for property delivered by or to Exhibitor. Neither IE nor the Exhibit Facility shall be liable for, and Exhibitor hereby releases all of them from, and covenants not to sue any of them with respect to, any and all risks, losses, damages and liabilities described in this paragraph. 23. Indemnification Exhibitor shall on a current basis indemnify, defend (with legal counsel satisfactory to IE), and hold IE and the Exhibit Facility harmless from any and all claims, demands, suits, liabilities, damages, losses, costs, reasonable attorneys’ fees and expenses which result from or arise out of or in connection with: (a) Exhibitors’ participation or presence at the Event, (b) any breach by Exhibitor of any agreements, covenants, promises or other obligations under this contract; (c) any matter for which Exhibitor is otherwise responsible under the terms of this contract; (d) any violation or infringement (or claim of violation or infringement)
of any law or ordinance or the rights of any party under any patent, copyright, trademark, trade secret or other proprietary right; (e) any libel, slander, defamation or similar claims resulting from the actions of Exhibitor; (f) harm or injury (including death) to Exhibitor; (g) loss of or damage to property or the business or profits of Exhibitor, whether caused by negligence, intentional act, accident, act of God, theft, mysterious disappearance or otherwise and (h) any injury to any person (including an attendee) or property while in the Exhibitor’s space or relating to Exhibitor’s use of any exhibition space or services. 24. Limitation of Liability Under no circumstances shall IE or the Exhibit Facility be liable for any lost profits or any incidental, special, indirect, punitive or consequential damages whatsoever for any of their acts or omissions, whether or not apprised of the possibility of any such lost profits or damages. In no event shall IE’s maximum liability under any circumstance exceed the amount actually paid to IE by Exhibitor for exhibit space rental pursuant to this contract. IE makes no representations or warranties, express or implied, regarding the number and nature of exhibitors and/or attendees who will attend the Event or regarding any other matters. 25. Insurance (A) Exhibitor shall, at its own expense, secure and maintain insurance for the entire duration of the Event (move-in through move-out), the insurance listed below. All such insurance shall be primary of any other valid and collectible insurance of Exhibitor and shall be written on an occurrence basis. Claims made policies are not acceptable and do not constitute compliance with Exhibitor’s obligations under this paragraph. • •
•
Workers’ compensation and employer’s liability insurance complying with the laws of Nevada; Comprehensive General Liability insurance with limits not less than $1,000,000 each occurrence, $2,000,000 aggregate, combined single limit for bodily injury and property damage, including coverage for personal injury, contractual, and operation of mobile equipment, products and liquor liability (if applicable); and Automobile Liability insurance (required if bringing automobiles into the show venue) with limits not less than $500,000 each occurrence combined single limit for bodily injury and property damage, including coverage for owned, non-owned and hired vehicles, including loading and unloading operators
The Exhibitor’s Comprehensive General Liability and Automobile Liability insurance policies shall name as additional insureds (i) Informa Exhibitions U.S. Construction & Real Estate, Inc. and each of its direct and indirect subsidiaries and other affiliates and (ii) the Event Facility. If requested, copies of additional insured endorsements, primary coverage endorsements and complete copies of policies, satisfactory to IE, shall be promptly furnished to IE. Certified copies of the Certificates of Insurance or policies shall provide that they may not be cancelled without 30 days’ advance written notice to IE. The Exhibitor shall obtain a waiver of subrogation from the carrier of each policy described above and the carrier of each other policy that provides fire, explosion or any other risk coverage insuring the Exhibitor’s property, in each case releasing in full such carrier’s subrogation rights. (B) Certificate of Insurance forms must be submitted to IE by all international exhibitors, exhibitors with complex booth structures (defined as multi-story or displays with a canopy/ceiling) and exhibitors hosting attendee interactive demonstrations. (C) Since many international policies aren’t valid in the United States, all international exhibitors are required to obtain insurance through ExhibitorInsurance.com, our designated insurance provider. The cost of the policy will be added to all international exhibitor contracts. Coverage is subject to underwriting review; review the Ineligible Risks to ensure coverage. Exhibitors can opt out of this coverage by providing a valid Certificate of Insurance satisfactory to IE with the necessary coverages. 26. Outside Exhibits/Hospitality Suites Exhibitor is prohibited, without express written approval from IE, from displaying products/services and/or other advertising material in areas outside its booth space such as, but not limited to, parking lots, hotel lobbies, lounges, corridors, sleeping rooms, etc., as well as unauthorized facility tours. Exhibitor also agrees not to operate hospitality suites or host any hospitality functions during official Event hours or when any IE-sponsored activities are being held. Hospitality functions are permitted only upon payment by the Exhibitor of all fees due hereunder. All requests for a hospitality suite or public function space must be made through IE. If Exhibitor cancels or fails to occupy the exhibit space during official Event hours, IE reserves the right to notify the hotel to cancel any hospitality space and/or hotel guest rooms under Exhibitor’s name. Exhibitor shall remain liable for the payments made to the hotel. 27. Sound, Lighting and/or Laser Devices The use of devices for mechanical reproduction of sound or music; as well as lasers which are part of Exhibitor’s display, are permitted, but must be controlled and maintained at a conversational level. Sound, lighting and/or laser beams must not be projected outside the exhibit booth. IE may immediately discontinue the use of any sound system, lighting or laser device that does not comply with this paragraph. Exhibitors are specifically prohibited from employing any carnivaltype attraction, animal or human, or from operating such noise-creating devices as bells, horns or megaphones. 28. Fire and Safety Laws The Exhibitor shall comply with all state, city and local laws and ordinances relating to fire, safety and health. A description of these regulations will be found in the Exhibitor Service Manual, however IE will not be responsible for any errors or omissions contained therein. 29. Sponsorship Sponsorship offerings are available to current-year Exhibitors. Should an Exhibitor, who is also a sponsor, cancel their exhibit space, their sponsorship will likewise be canceled. See Item 6 Cancellation by Exhibitor. 30. Violation of Rules and Regulations Violation of this Contract or any rules and regulations governing the Event, including those published in the Exhibitor Service Manual, may result in one or more of the following actions taken against the Exhibitor: 1) the Exhibitor may be prohibited from exhibiting at the current year’s Event and will forfeit all booth payments; 2) the Exhibitor’s “points” for the following year’s space draw may be taken away; and 3) the Exhibitor may be prohibited from exhibiting at the future events. This list of actions is not exhaustive and does not in any way limit available remedies provided in other provisions of this Contract or by law or equity. No delay by IE in exercising any right, power or privilege hereunder shall operate as a waiver thereof, nor shall any single or partial exercise by IE of any other right, power or privilege hereunder preclude any other or further exercise of any other right, power or privilege hereunder. 31. Lead Retrieval Exhibitor acknowledges that the exclusive service provider for lead retrieval services will be identified in the Exhibitor Services Manual. Exhibitor may use such service provider to collect contact information from persons who visit such Exhibitor’s space (“Attendee Data”). Exhibitor acknowledges that any Attendee Data so collected shall be used solely by Exhibitor for its legitimate internal business purposes. Without limiting the foregoing, Exhibitor understands and agrees that (i) it will not sell, transfer or otherwise distribute to any third party all or any part of any Attendee Data, (ii) it will not make or attempt to make any compilation of the attendees and/or other participants of the Event or any other derivative work of any Attendee Data, (iii) it will not otherwise use any Attendee Data in connection with any illegal, distasteful, immoral, dishonest or fraudulent activity and (iv) the compilation of the attendees and/or other participants of the Event is the sole property of IE. 32. Governing Law This contract is governed by the laws of the State of Delaware as applied to contracts entered into and entirely performed within such state. Exhibitor agrees that the courts located in the State of Delaware shall constitute the exclusive forum for the resolution of any and all disputes arising out of, connected with or related to this contract or the breach of any provision of this contract. Exhibitor waives any right to assert lack of personal or subject matter jurisdiction and agrees that venue properly lies in Wilmington, DE.