Talygen’s Field Service Management App
Essential Functionalities of Talygen’s Field Service Management App For delivering 24/7 support for managing field tickets, work orders, job schedules, accounting, inventory, and more, Talygen has come up with a feature-rich FSM application for web and mobile. Here a full-range of FSM functionalities have been compiled, take a look:
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360-Degree Dashboard ○ Pre-built dashboards provide insightful reporting and increase transparency in ticket management. ○ It simplifies tracking ticket progress and estimated vs actual time. ○ Provides real-time feedback to identify delays and improves service time.
Digital Invoicing ○ An integration with accounting system ensures paperless invoicing and improves the cash-flow. ○ Automates invoicing by allowing technicians to generate & send invoices to clients in less than a minute. ○ Rapid Invoice Processing for a specific job saves time and reduces operational costs
Real-Time Communication o Quick communication between technicians and clients harmonizes the field service processes. o Effective collaboration from start to end helps in the easy sharing of information. o Helps technician/supervisor/admin and client stay on the same page
Central Information Database o The unlimited ticket details for unlimited clients can be collected and stored in a central database. o Remote instant access helps technicians/locators access job details anytime from any device. o The real-time system provides up-to-date field service information to technicians and helps them stay productive
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Built-In GPS o Integrated GPS in FSM helps manage routes & locations to reduce travel time. o Real-time location tracking enables supervisors to schedule jobs to the locator near to the site. o The location tracking capability allows supervisors to track the locators' exact location
o Work Order Lifecycle Management Talygen has designed the best field service management software for small, medium, and large businesses to intelligently manage a mobile workforce. It provides a web-based application that works on the mobile, web, and desktops to make ticket resolution even faster
Top Features of Field Service Manageme nt Software :
o Centralized Customer Portal o Mobile-First Approach o Real-Time Information Transfer o Effortless Merging of Two Or More Tickets o Efficient Job Scheduling & Dispatching o Field Service Reporting & Analytics o GPS Integration for Route Optimization o Inventory Management & Visibility o Service Level Agreement
228 Hamilton Ave, 3rd floor, Palo Alto CA 94301 info@talygen.com +1 (650) 800 3850 www.facebook.com/Talygen www.twitter.com/TalygenInc www.linkedin.com/company/talygen www.youtube.com/user/Talygen