N E W S L E T T E R FEBRUARY 2019
10
ways to cash in on follow up
inside...
VALENTINE LOVE Nifty ways to show your customers you love them
CONFERENCE PIGGYBANK Multiple ways to bankroll your conference trip
TEAM BUILDERS
Tips to grow your business and your team
HOLD ON THERE Getting your parties to hold and salvage cancellations
Tammy Seale Senior Director 832-524-0604 tammyseale31@gmail.com
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Travel Bag Season! She’s thinking about it! Are you ready to show her what we have? celebrate - encourage - reward
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February Specials Spring 2019 Live on TOT for Consultant Review Order Business Supplies for Spring 2019 PINK BUBBLE ALERT - It’s C&C Week! Payday! How are you sharing yours? Home Office Leads Assigned - did you earn them? Spring Enrollment Kits available Early Access Event Home Office Closed Last Day: Early Access Shopping Payday! Loving the Thirty-One Life! Last Day: FW2018 Season Last Day: K Group Earning Period Last Day: LIT Trip PV submissions
February 2019
Happy 10th LUT!
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Monthly specials
Early Access Event
SHOP SPRING 2019 For a limited time only – from Feb. 15-22 – ALL Spring products available just for YOU! During the event, shop in two ways: Order through Marketplace at 40% off or through Business Supplies with your Wishes Rewards at no cost to you! No limits. Stock up on Spring!
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mastering YOUR 31 BIZ Showing Your Customers Some Our value this month is Passionate! Boy are WE passionate about what we doing around here! From Pink Bubble madness to those oh so fantabulous purses and totes! We’ve got passion products out the gazinga! It’s hard to pick one! Am I right? Well February is all about Passion and with Valentine’s Day right around the corner, it’s the perfect opportunity to reach out to your customers, hostesses, VIPs, and online peeps and show them some love! Let’s do this! Just say thanks! Simple, right? But sometimes the simplest acts are the ones most remembered. I’m not talking about a big old megablast or email that is sent to everyone on your contact list. I’m talking oneon-one, “Hey girl, thanks for supporting me and my business! I appreciate you!
Love!
Not just as my customer, but the last minute to grab a gift! as my friend!” Discounts baby! Showing a little gratitude is You’ve got marketplace a great way to take that Pink sitting there with a flexible Glove service up a notch! 40% discount. Share it! Call her up and say ‘hey girl, Fun Freebie! how have you been? I was Busy moms, empty nesters, thinking about you today and dads on the go - they all like wanted to just call you, catch a good freebie to make life up, and let you know I’m fixing a little easier! Send them a to send in my own order and cute, easy V-Day printable wanted to let you share in with a note that says “hope my discount for being such this makes your day a little a great you!” Wow - that will brighter and lighter”. It can be knock her socks off! an empty shopping list - 31 or groceries - it doesn’t matter. Leave them Lovables! Make it something functional This will be HUGE! Leave for them. Need ideas - head them a positive post on to Pinterest! See you next their wall sharing something week - ha ha! simple you love about them. It’s the perfect pick-me-up Offer Gift & Wishes Service! and will be the highlight of Have customers fill out a wish their day. list each season. Email them a fun poem or meme that has Keep it simple and fun! Little your contact info.. they share expressions of love that will with their better half and you make an impression with the take care of the rest. It’s a peeps who love your biz! great way to help out those crazy people who wait until
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BANKROLL
Conference!
You made a great investment in yourself and your future when you started your business with Thirty-One! Don’t stop investing! Plan now to attend Conference in July 2019! Think of it like this. You head to the dentist and they clean and polish your teeth, fix that cavity lurking way in the back, and you walk out flashing those pearly whites! Then what? Do you go home and toss your toothbrush in the bin? Go on a toothpaste boycott? Of course not! You do the maintenance until you go back to visit your dentist again! Right?
Of course, you will find there are multiple many ways to plan for the expense of attending - you have an extra party each month or you earmark a percentage of your commission to fund the trip.
Another great way to get there is to use your Wishes Rewards! They are sitting over there, so why not let them be your Conference Piggy Bank? Do that and Conference won’t cost you a Yes, there are expenses dime! involved. Registration fee, travel expenses, meals, Don’t you love how working and lodging. On the bright your business smart pays off side, they are all business every single time! See you in expenses. the Pink Bubble! It’s the same thing with attending Conference or any other training event think of them like continuing education for your business!
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Corner Senior Consultant
Are you headed off to your C&C Meeting this week? Do more than just attend! Take part. Reach out to the leader hosting your meeting and ask her how you can help! It might be something as simple as unpacking the amenities or standing at the front door welcoming everyone as they arrive. Watch her. Learn from her. Why? It will make YOU a better leader. She didn’t get to where she is by watching the world pass her by. Take a leaf out of her book and get involved! One day, it’s going to be YOUR meeting! Learn how to run it now while you have the advantage of having her at the helm. Learn the ropes. Then when it’s your time you’ll be ready to take it on without any hesitation! Now go out there, hit that meeting, and be the SC you are meant to be!
10 Team Builder Tips! There is no secret formula when it comes 3. Discover what drives her by asking open-ended questions and then listen. to building a team, but the one constant When you know her why, you know how that has to be there consistently - is YOU! to fit Thirty-One into her life. You have to put yourself out there. You 4. Ask her for coffee. Get to know her. You need to build a relationship with her. have to share all the great reasons you It’s the foundation for everything else love doing what you do. You have to party customer or team member. and talk to people and let them see how much joy you have in your life because of 5. Share videos. Our marketing team spends a lot of time developing Thirty-One! Sharing all of this is how you these and they work! They help you grow your team. You being you. communicate a consistent message. So share the tools you’ve been given! It’s not going to happen on its own - you are in business - so you are going to have 6. Involve her in Pink Bubble events. Ask her to join you at a C&C event or watch to work your business! If you do that, the one of our Dream More, Achieve More rest will take care of itself. Here are a few events. pointers to help you get off the bench and into the game of sponsoring and growing 7. Invite her to a party to watch you in action. Make yourself available to her. your team! 8. Follow up! You don’t have to be in her face 24/7, but shoot her an email letting 1. Get in front of people - LOTS of people. her know you are thinking about her. Not It’s a game of numbers and you need just to sell her something or recruit her, the average to be on your side! The but that you have a genuine interest in more people you have contact with, the her! more likely you are to meet your next 9. Let her be your customer - that’s okay team member! too! She may not be ready to join today. 2. Share the opportunity first. Let her So plant the seed and let it germinate. know it’s the best deal you have to offer them. She gets the season best sellers, 10. If you get the big fat NO - that’s okay too. Smile and say cool! You are one a paycheck, and the chance to develop ‘no’ closer to the next YES! the life she wants.
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Fortune Follow Up! The
is in the
Without a clear and defined strategy for • send a message about their family, follow up, you’re leaving THOUSANDS weekend, event, day, business, etc. of dollars on the table. Yes, thousands! • ask for feedback or for their opinion on Yikes! Girl, you have to have a plan! something you’re working on • engage on their social media posts Sponsoring • invite to local or online events Follow-up with a lead two days from the • invite to follow you on social media initial point of contact, then two weeks later, and then every two months. You’ll Staying in contact with them is a vital part nurture this lead through various ways so of your success. that you can build rapport, credibility, and the know, like, and trust factor. Get a System Keep track of contacts for each customer. Pink Bag Calls - and they don’t have to be Use a notebook, spreadsheet, or whatever calls! works for you! Log the date, method, and These are where you bring the service content of the encounter so you know aspect into full force. Call to check on what happened. Pull that out when you their order. Was it right? Did they enjoy talk again. Make notes. Having a strategy the party? Do they want to book one? for follow up and a system is the smart Take this time to check on them as their way to do this. Doing it regularly is a must. consultant and build the relationship. As you can see, creating a follow-up Creative ways to Follow Up strategy isn’t too tricky, but it is the #1 • send a thank you card or special note mistake you’ll make if you don’t do it. The • send an email or private message fortune indeed is in the follow-up, and the quicker you adopt a follow-up strategy as saying hello • send an email or private message with part of your sales strategy the better off you and your business will be. a video they might benefit from
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the party EXPERIENCE
Get Your Parties to Hold!
Parties cancel. It happens to Ask her what types of bags all of us! YES, ALL OF US! she prefers and bring those to the party. Encourage her to How you handle that have a theme party - they are cancellation will make or always fun and help boost break your business! attendance. >>TIP #1 Lowering your percentage of cancellations is a no-brainer. You worked hard to get that booking! You want it to stay on the books. The key to this is great Hostess Coaching. When you invest in Hostess Coaching, the party usually sticks (barring natural disaster or other event that you just can’t sidestep). If your Hostess is prepared and actively involved in prepping for her party, she’s not going to cancel last minute. Make a real effort to coach her through the party. Help her develop her wish list. Did you know that wish lists increase party sales. She becomes more invested in having a great party and that equates to more guests at the party. If the guest spend is $100 - with 10 guests - she’s going to have a $1,000 party! That means increased rewards for her as the Hostess, increased commission for you, and it increases the probability that they party will stick and not cancel!
>>TIP #4 Convert the party to online shopping. You can switch it up and salvage the party by offering to make it a virtual party or a catalog party. Work those outside orders! Some Hostesses will agree You just have to do it! They to this. Having the companion can take a party from so-so Facebook Event setup is a perfect no-fuss way to to fantastic in no time! convert things. Follow up with her consistently to ensure she is doing what >>TIP #5 needs to be done. If she is Do a soft party opening slacking, encourage her to online to get things going do more and help her out! It’s you job to ensure she has a and reschedule her in-person party! If life has thrown her great party! a curveball, let her know you are flexible and there >>TIP #2 Give her a great party! Others for her. Open the Facebook will see how wonderful the event on time and let party experience is and word will guests know that her party spread. You’ll be the hot has been rescheduled. Start commodity when it comes to taking orders immediately Girls Night Out! Again, theme and encourage them to invite parties make it about fun, not shopping. They’ll shop. But if guests to the online event. you make it about her and her Orders can start rolling in guests, it’s a gathering and and shipping out - and when not a home party where all she’s ready and life is calm a the focus is on them buying week later, have her party. and you selling! Okay - so you’ve done all you >>TIP #3 could to keep it on the books, Overbook your calendar. you coached, tried to convert It’s better to have too many parties than none. You can and salvage the party - and also have a list of fill-in she still cancels. That’s okay Hostesses for last minute too! Don’t waste the timeslot cancels. Having a Hostess - GO LIVE on social media standby is a great option. and have your own party!
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SEASON SWAP OUT? It’s time to gear up for a new season! That means cycling out your marketing materials! Don’t toss out the FW2018 catalogs and other things! Start handing them out like crazy! Use them as a link back to you. Your info is on them - they can contact you for the SS2019 version!
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- Pro Tips Did you know there is now a Scoop Archive? It’s under Support!
e v o L o t s y a W 31
YOUR LARGE UTILITY TOTE
1. Warehouse Store Shopping 2. Grocery Store 3. Seasonal Clothing Storage 4. Blanket Storage 5. Seasonal Decor Storage 6. Winter Gear 7. Summer Gear 8. Sports Gear 9. On the boat 10. In the car 11. In the camper 12. Tailgating 13. Sports/Cheer/Band/Dance/Whatever Mom! 14. Toys 15. Christmas Gifts 16. Dirty Laundry 17. Workout Equipment 18. Farmers Market 19. Emergency/Bugout Kit 20. Picnic/Weekend Trips 21. On the beach 22. Closet Organization 23. Gift Wrap Station 24. Up&Down Stairs Bag 25. Classroom Organizer 26. Dress Up/Costumes 27. Apple Picking 28. Board Game Storage 29. Housewarming Gift 30. Coaches/Teachers 31. A whatever you need to carry, when you need to carry it multipurpose for everything bag!
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