Clean & Safe Program

CLEAN & SAFE

PROGRAM

TAMPA’S DOWNTOWN GUIDES help provide a safe and inviting Downtown environment through their role as on-street ambassadors. They help deter suspicious activity as Downtown’s additional eyes and ears, and offer a friendly “concierge” type service. The Downtown Guides are unarmed public safety ambassadors and work closely with the Tampa Police Department through the Downtown Security Network. They patrol the Special Services District (SSD) on foot and in a service vehicle. In an effort to ensure the team members stay highly visible a new uniform was issued this year with a Florida outdoor-wear theme to keep the team cool while maintaining a high level of visibility and branding for the organization. This aligned with a new branded vehicle used as a mobile headquarters and response unit for free battery and tire changes to anyone within the district.

On-going training is an essential element to the Guides’ performance, and they receive some of the best available from organizations like Busch Gardens Tampa Bay, AAA- The Auto Club Group, Tampa Fire and Rescue, Tampa Police Department, Visit Tampa Bay, Patel Conservatory, and more.

2018 FIGURES

56,364 Contacts 730 Stranded Motorist Assists 16,986 Merchant Visits 33 Safety / Emergency Assistance Calls Answered 247 tons Trash Collected Manually 24,741 Bags Of Trash Collected 334 Sidewalk Pressure Washing (Face Blocks) 136 Code & Safety Issues Reported

TAMPA’S DOWNTOWN CLEAN TEAM provides supplemental litter and debris removal, minor landscaping, and pressure washing and maintenance to the sidewalks, curbs, and other public areas located within the Downtown Special Services District. To maintain a clean and safe Downtown experience, Clean Team members also document and report code enforcement issues, trip hazards, streetlight outages, and other relevant concerns. These issues are directly reported electronically to the appropriate City of Tampa department for resolution. The Clean Team also updated their uniforms with collared dry-fit shirts providing a more professional look while staying cool. The team’s vehicle fleet was also updated to match other company vehicles.

The Partnership strives to work with organizations that provide individuals opportunities for job placement on the Guides and Clean Team. Leadership also has been working with temporary staff to enhance their work ethics and position them for full time jobs within the organization.

TAMPA’S DOWNTOWN GUIDES

PROVIDE FREE SERVICES:

• Directions • Restaurant suggestions • Stranded motorist & bicyclist assistance (flat tires, dead car battery, etc.) • Downtown parking & event information Call a Guide at 813.267.2220

GUIDES & CLEAN TEAM BRAND REFRESH

PROJECT SPOTLIGHT

Refreshed Clean & Safe Vehicle Fleet

New Uniforms, Fleet Wraps, and Enhanced Branding

Theme:

Guides - Florida Casual Clean Team - Modern Athletic

Design Features:

Guides are now wearing yellow fishing shirts that say “Guide” on the back and the pith helmets have been retired and replaced with wide-brim hats that also say “Guide.” The Clean Team now wear navy polos with gold accents and matching baseball caps. The new uniforms are intended to keep the staff cool and comfortable in the heat and enhance the visibility of their role to the general public.

MARKETING

& COMMUNICATIONS