Fan Guide 2018-2019 by Tampa Sports Authority

WELCOME WELCOME TO RAYMOND JAMES STADIUM. OUR GOAL IS FOR EVERY GUEST TO HAVE AN ENJOYABLE AND SAFE EXPERIENCE. WE ASK THAT YOU FOLLOW OUR POLICIES AND PROCEDURES TO ENSURE THE SAFETY AND SECURITY OF YOURSELF AND OTHERS. FOR YOUR SAFETY, ALL PATRONS ENTERING RAYMOND JAMES STADIUM ARE SUBJECT TO A SECURITY SEARCH OF THEIR PERSON AND BELONGINGS UPON ENTERING THE VENUE. IN ORDER TO EXPEDITE ENTRY INTO THE STADIUM, HERE ARE A FEW SUGGESTIONS:

• FOLLOW THE CLEAR BAG POLICY • ARRIVE EARLY TO AVOID LAST MINUTE RUSH • HAVE TICKETS READILY AVAILABLE

CLEAR BAG POLICY

IN EFFECT FOR ALL EVENTS AT RAYMOND JAMES STADIUM. Each guest can bring one (1) approved clear bag and one (1) approved clutch bag, into the stadium. The following bags are permissible in the stadium: • Bags that are clear plastic, vinyl or PVC and do not exceed 12” by 6” by 12” • One-gallon clear plastic freezer bag (Ziploc bag or similar) • Small clutch bag or purse approximately the size of a hand, with or without a handle or strap

RAYMOND JAMES STADIUM IS A SMOKE AND TOBACCO-FREE VENUE. FOR THE COMFORT OF OUR GUESTS, SMOKING (INCLUDING E-CIGARETTES AND VAPORIZERS) AND USE OF ALL TOBACCO PRODUCTS (INCLUDING CHEWING TOBACCO) ARE PROHIBITED INSIDE ALL AREAS OF THE STADIUM. THERE ARE NO DESIGNATED SMOKING AREAS IN THE STADIUM AND RE-ENTRY IS PROHIBITED.

RAYM O N D JAM E S STAD I U M

CONTENTS

4-6 S T A D I U M

SECURITY POLICIES

7 TICKET 8-13 P A R K I N G

I N F O R M AT I O N

| T R A N S P O R TAT I O N

14-29 G E N E R A L

I N F O R M AT I O N

30-34 S T A D I U M

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MAPS

STADIUM SECURITY POLICIES

WHAT CAN I BRING

Please read the following list of allowed and prohibited items in the stadium. We are unable to store any items at the gates, please return such items to your vehicles or utilize the storage lockers, which are available for rent along Tom McEwen Boulevard, southeast of Gate C. Tampa Sports Authority / Raymond James Stadium is not responsible for items left behind, lost or damaged. Event patrons are responsible for their conduct, as well as the conduct of their guests and/or persons occupying their seats. Stadium staff will promptly intervene to support an environment where event patrons, their guests, and other fans can enjoy the event free from prohibited actions (Please refer to page 5).

PROHIBITED ITEMS: • • • • • • • • • • • • • • • • • • • • • • •

Aerosol or spray bottles of sunscreen Any item that could be used as a missile Backpacks, duffel bags or large bags Bags/Cases not approved in accordance with the clear bag policy (see page 6) Cameras longer than 12 inches (includes body, lens and filter) * Policies may vary per event without notice Camera Bags/Binocular cases Cans/Bottles Coolers Fanny Packs Fireworks Food/Drinks Glass Horns/Lasers/ Artificial Noisemakers Illegal Drugs Pets (Service animals are permitted) Recreational Balls Seat Cushions Sticks/Poles/Camera/“Selfie” Sticks, Gimbals or Extenders Strollers Umbrellas Unmanned Aircraft Systems & Radio Controlled Model Aircraft/Drones (strictly prohibited on stadium property including parking lots, stadium exterior and inside the stadium) Video Cameras/GoPros Weapons (see page 29 for more details)

ITEMS ALLOWED: • • • • • • • • •

Ponchos if worn, carried over the arm, or in original sealed clear package Blankets and/or towels if unrolled or unfolded Small, handheld radios or TVs with earphones Binoculars Sunscreen lotion (no aerosol or spray bottles) Banners/flags without sticks or poles Empty spray bottles Laptops/tablets Canes, Walkers and Wheelchairs

Tampa Sports Authority reserves the right to change these lists at any time. Violations may result in the guest being ejected, arrested or having his/her ticket revoked.

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STADIUM SECURITY POLICIES

INTO THE STADIUM? Event patrons and guests who violate these provisions will be subject to ejection without refund and loss of ticket privileges for future events.

PROHIBITED ACTIONS:

RJS is committed to creating a safe, comfortable and enjoyable experience for all fans, both in the stadium and parking lots. The following is a list of behaviors that will not be tolerated: • Abusive, foul, or disruptive language and obscene gestures • Intoxication or other signs of impairment related to alcohol consumption or drug use • Fighting, taunting, or threatening remarks or gestures • Distributing handbills, pamphlets, etc., unless authorized by stadium management and the licensee renting the facility • Sampling or unauthorized collections of any kind on stadium property • Sitting in a location other than the guest’s ticketed seat • Displays of affection not appropriate in a public setting • Obscene or indecent clothing • Any disruption to the progress of the event by a guests’ actions, or including throwing or kicking objects and field jumping • Any behavior which otherwise interferes with other guests’ enjoyment of the game • Smoking and use of tobacco products of any kind • Entering the stadium with unlawful weapons of any kind (except those required by Florida Law or the Licensee’s admission policy) • Standing on chair seats or stepping over chair backs • Standing or sitting in walkways, aisles or ramps • Running or jogging • Failing to follow event staff instructions • Re-entering the stadium

ALL EVENTS AT RAYMOND JAMES STADIUM:

A clear bag and metal detection screening policy is now in effect for all events held at Raymond James Stadium. To expedite the screening process, below are a few recommended guidelines: • Empty pockets of cell phones and any large metal objects as you enter inspection area • Unzip and open coats, jackets, blankets and approved clear bags as you enter the inspection area

IF THERE ARE ANY ISSUES DURING YOUR VISIT PLEASE

TEXT 33607

WITH THE PROBLEM AND YOUR LOCATION, OR CALL

813-350-6501

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CLUTCH WITH SHOULDER STRAP

CLUTCH WITH WRIST STRAP

FANS MAY BRING NO MORE THAN ONE APPROVED CLEAR BAG AND ONE SMALL CLUTCH (NO LARGER THAN 4.5” X 6.5”)

1-GALLON PLASTIC FREEZER BAG (OR SMALLER)

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12” x 6” x 12” (or smaller) CLEAR PLASTIC BAG

CLEAR BAG POLICY GUIDELINES STADIUM SECURITY POLICIES

RAYM O N D JAM E S STAD I U M

TICKET SECURITY INFORMATION STADIUM POLICIES CHILDREN’S TICKET POLICY

The children’s ticket policy varies by event. Please go to the specific event page on www.raymondjamesstadium.com for more information. • Buccaneers - All patrons, regardless of age, require a ticket • USF - Ages three (3) and under are free as long as they do not take up a seat • Outback Bowl - Ages three (3) and under are free as long as they do not take up a seat • Monster Jam - Ages one (1) and under are free as long as they do not take up a seat * Ticket policies listed may change without notice. For other children’s ticket policies please visit: www.raymondjamesstadium.com

LOST OR STOLEN TICKETS

For lost or stolen tickets on event day, visit the Ticket Office located in the South Plaza between Gates C and D.

MOBILE TICKETS

Mobile tickets will be accepted; tickets can be stored on mobile devices and scanned at the gates. For multiple mobile tickets on one device, we would suggest electronically forwarding your tickets to your guests in advance, in order to provide them with the most efficient entry into the building. Your guests can choose to print the ticket, forward the ticket, assign it to a credit card for entry or enter via having the ticket scanned on their smart phone. Once entering the stadium, each guest will need their own mobile ticket or printed ticket. Patrons should turn the brightness on their mobile device screen to the brightest level.

SCALPING

The resale of event tickets, regardless of price, is prohibited on RJS property, including the parking lots. Report violations to the nearest Guest Services booth or law enforcement officer.

TICKET OFFICE

The Ticket Office is located in the South Plaza of the stadium between Gates C and D, next to the Stadium Office. Will Call is also located in the Ticket Office. To claim tickets at Will Call, guests must show proper identification that matches the name on the tickets. For hours of operation, go to www.raymondjamesstadium.com. The resale of event tickets, regardless of price, is prohibited on stadium property. Fans purchasing tickets from someone other than specifically designated ticket distributors, such as Ticketmaster, do so at their own risk. RJS is not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider. For any other ticket issues, such as duplicate or lost tickets, please see event staff.

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PARKING & TRANSPORTATION BICYCLE PARKING

Bicycle racks are located in front of the chain link fenced area, adjacent to each Dock area (A,B,C,D). The stadium is not responsible for the loss of bicycles.

DESIGNATED DRIVER PROGRAM

RJS offers Budweiser’s Good Sport Designated Driver program at all events that serve alcohol. Fans who pledge to be a designated driver will receive a free soft drink coupon redeemable at all permanent concession stands. A valid driver’s license is required and patrons must be 21 or older to qualify. Visit any Guest Services booth for more information. Thank you for drinking responsibly!

DROP-OFF & PICK-UP AREA

The Mass Transit Drop-off is located on the North side of the stadium off N. Dale Mabry Highway next to the pedestrian bridge, which is designated for mass transit, non-disabled drop-off, taxi drop-off and pick-up, buses and limo staging. For ride sharing options such as Uber and Lyft, please refer to Ride Sharing Options on page 9 and a map on page 13.

DISABLED DROP-OFF & PICK-UP AREA

Guests with disabilities may be dropped off at Lots A, B/C, and D for convenience. When picking up patrons with disabilities, please allow time for exiting traffic to clear before returning for them.

LIMOUSINES

Parking for limousines varies by event. For more information, visit the parking page on www.raymondjamesstadium.com.

PARKING

Parking is available on a first-come, first-served basis. There are approximately 10,000 spots on-site, as well as 15,000 off-site. Patrons pay for parking upon entrance into the lot. Buccaneer games are credit card only, no cash while all other events are cash or credit card. All vehicles that enter RJS property are subject to search. For prices, visit www.raymondjamesstadium.com as they vary for each event, as do designated lots for different types of vehicles (motorcycles, buses, campers, limos, etc.). Follow the directions on the message boards on the roadways leading to the stadium for reserved, general or disabled lots. Advance parking is available for Buccaneer, Bulls, Outback Bowl and select other events. Please go to raymondjamesstadium.com for event information and advance parking availability.

PARKING LOT POLICIES

• Saving parking spaces is not permitted • Overnight parking is prohibited • One 10’x24’ parking spot (must leave room for emergency response vehicles) • Kegs and large vessels are prohibited • Loud speakers are prohibited • Infringing on another guests’ tailgating area is prohibited • Political campaigning, picketing, or distributing handbills/pamphlets is prohibited • Sampling or distributing of items by unauthorized individuals is prohibited • Unauthorized collection of any kind is prohibited on stadium property • No running or jogging in parking lots

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PARKING & TRANSPORTATION

• Unlawful weapons and fireworks are not permitted in the parking lots • Fans that participate in disorderly conduct, including profanity, will be ejected • Tents over 10’x10’ without prior approval (stadium management and licensee) are not permitted on RJS property; tents can not be combined to make a larger tent • All patrons must pay the proper parking fee or present a parking pass in the stadium parking lots; the pass must remain prominently displayed in the vehicle • A parking fee will be charged for all spectator-type events held in the stadium • Parking passes are not valid for re-entries into the stadium’s parking lots • Refunds or rain checks will not be given • RJS’s parking lots are not available for public recreation and trespassing is prohibited in parking lots on non-event days

RIDE SHARING OPTIONS

For ride sharing options such as Uber and Lyft, the drop-off area is located at the Mass Transit Drop-off. The pick-up area is located at Steinbrenner Field, across Dale Mabry Highway. Please use the pedestrian bridge next to the Mass Transit area to cross the road. For concerts and events with a higher than normal volume of pick-ups, please check the website as the pick-up area is subject to change for those events. For a map of the drop-off, pick-up locations please refer to page 13.

ROADSIDE ASSISTANCE

For roadside assistance in the parking lots, call the Stadium Office at 813-350-6501, raise your car hood or notify an officer at any lot entrance. Assistance includes gas, lockout and dead battery.

RV/CAMPERS

For all RJS events, except Buccaneers games, RVs, buses and campers are allowed to park on stadium property in Lot 8. During Buccaneers games, RVs must park in Lot 14. RVs, buses, and campers are not permitted to stay on stadium property overnight.

SAFE RIDE HOME PROGRAM

Available only when alcohol is sold, impaired fans can participate in the Budweiser Safe Ride Home Program and receive a free cab ride within a 50-mile radius. Must be at least 21 years old, have a valid driver’s license and vehicle keys. Please visit any Guest Services booth to get a Safe Ride Home.

TAILGATING

Tailgating is permitted in stadium parking lots. However, please respect fellow fans by only occupying one 10’x24’ parking spot; saving spaces is not permitted. Tailgating should only take place directly behind each fans’ own vehicle. Blocking other spots, walkways, or any aisle ways with tents, trailers, chairs, coolers, or barbeques is not allowed. Please leave room in driveways for emergency response vehicles. (Please refer to Parking Policies on page 8).

TAXIS

Taxis await guests at the Dale Mabry Mass Transit drop-off on the northwest corner of the stadium.

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TAMPA SPORTS AUTHORITY

PROVIDING SPORTS & ENTERTAINMENT TO TAMPA BAY

THE TAMPA SPORTS AUTHORITY (TSA) IS THE MANAGER OF RAYMOND JAMES STADIUM. THE AUTHORITY WAS CREATED ON MAY 28, 1965, FOR THE PURPOSE OF PLANNING, DEVELOPING AND MAINTAINING A COMPREHENSIVE COMPLEX OF SPORTS AND RECREATIONAL FACILITIES FOR THE TAMPA BAY AREA. THE TSA ALSO OPERATES THREE CITY OF TAMPA OWNED PUBLIC GOLF COURSES- BABE ZAHARIAS, ROCKY POINT AND ROGERS PARK. THE TSA IS DEVELOPING AND WILL MANAGE THE NEW HILLSBOROUGH COUNTY FUNDED CHAMPIONSHIP SPORTSPLEX, A 15 FIELD TOURNAMENT SPORTS COMPLEX, WHICH WILL OPEN IN DECEMBER 2019. THE TSA ALSO IS THE LANDLORD FOR AMALIE ARENA AND STEINBRENNER FIELD. FOR MORE INFORMATION, VISIT WWW.TAMPASPORTSAUTHORITY.COM

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PARKING & TRANSPORTATION DIRECTIONS

Amalie Arena

From the North: I-75 S. to I-275 S. to Hillsborough Ave. W. (Exit 47) or Dr. MLK Blvd. W. (Exit 46B) or Himes Ave. N. (Exit 41-B) or N. Dale Mabry (Exit 41-A)

From the South:

I-75 N. to I-4 W. to I-275 S. to Himes Ave. N. (Exit 41-B) or N. Dale Mabry (Exit 41-A) - OR - I-75 N. to I-275 N. to N. Dale Mabry (Exit 41-A)

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From the East:

I-4 W. to I-275 S. to Himes Ave. N. (Exit 41-B) or N. Dale Mabry (Exit 41-A) - OR - I-4 to Hillborough Ave. W. (Exit 19) or Dr. MLK Blvd. W. (Exit 17)

From the West: I-275 N. to N. Dale Mabry (Exit 41-A) - OR - Hwy. 60 E. to Spurce St. E. to Dale Mabry N.

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PARKING & TRANSPORTATION PARKING LOTS

*The map above is used to show the locations of parking lot areas. Please check the website to find out which parking lots will be open for the event which you are attending. Be advised that Tom McEwen Blvd between Dale Mabry and Himes Ave. is closed for the majority of events.

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PARKING & TRANSPORTATION RIDE SHARING

*The map above is used to show the locations of the drop off/pick up area for ride sharing options, such as Uber and Lyft. For ride sharing options such as Uber and Lyft, the drop-off area is located at the Mass Transit Drop-off. The pick-up area is located at Steinbrenner Field, across Dale Mabry Highway. Please use the pedestrian bridge next to the Mass Transit area to cross the road. For concerts and events with a higher than normal volume of pick-ups, please check the website as the pick-up area is subject to change for those events.

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GENERAL INFORMATION ADA ACCOMODATIONS

Raymond James Stadium and its amenities were carefully designed to provide an enjoyable experience for all guests within the guidelines of the Americans with Disabilities Act. Disabled and wheelchair seating is available throughout RJS. For more information, please ask for the Accessibility Guide at any Guest Services booth or visit www.raymondjamesstadium.com.

ADDRESS

4201 N. Dale Mabry Hwy., Tampa, FL 33607

AISLE POLICY

Standing in aisles and sitting on steps is prohibited at all events.

ALCOHOL SALES & POLICIES

RJS works hard to promote responsible consumption of alcoholic beverages. Fans should be aware of the following alcohol policies: • All guests purchasing alcohol must be prepared to show valid identification • Alcoholic beverages will be limited to two per person per purchase * Policies may vary per event without notice • Alcoholic beverage sales at portable and permanent concessions stands on the main and upper concourses will cease at the beginning of the fourth quarter of a football game or its equivalent at other events. The club lounges may have extended hours of operation. • Guests passing alcohol to minors or guests possessing alcohol, who do not have proof of being at least 21 years of age, may be ejected or subject to arrest • Alcoholic beverages may not be brought into the stadium. Any attempt to bring in alcohol will be considered a violation of the Code of Conduct and may result in the guest being ejected, arrested or have their ticket(s) revoked • ARAMARK reserves the right to refuse services at any point in time to any patron that they deem as intoxicated • No alcohol may be taken out of the stadium • For information on Designated Driver and Safe Ride Home please refer to pages 8-9.

ANIMALS

Service animals for guests with disabilities are allowed on RJS property. All other animals are prohibited.

ARRESTS & EJECTIONS

It is our goal to avoid ejections or arrests as much as possible; however, it is of primary importance that each guest be able to enjoy a quality stadium experience while in attendance. We will enforce rules and regulations and eject or remove an individual from the stadium, without refund, when they do not abide by policies, rules or generally accepted standards of behavior that are consistent with safety or security. (Please refer to Stadium Security Policies on pages 4-6).

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GENERAL INFORMATION ATMS

ATMs are located on the main concourse near Sections 119 and 144, on the club lounges near Sections 217 and 242 and on each upper concourse near Sections 318 and 343. There are ATMs located outside the stadium next to the ticket office, between Gates C and D.

BABY CHANGING TABLES/BABY (DIAPER) BAGS

For your convenience, baby changing stations are located in all restrooms. Baby diaper bags must follow the clear bag policy (Please refer to page 6).

BAG TYPE & SEARCH

Raymond James Stadium’s safety measures affect the type and size of bags that are permitted into the stadium. The best approach is to not bring any bags, but if you need to, each guest can bring one (1) approved clear bag and one (1) approved clutch bag, into the stadium. The following bags are permissible in the stadium (Please refer to page 6): • Bags that are clear plastic, vinyl or PVC and do not exceed 12” by 6” by 12” • One-gallon clear plastic freezer bag (Ziploc bag or similar) • Small clutch bag or purse approximately the size of a hand, with or without a handle or strap no larger than (4.5” x 6.5”) • Any exception requests for medically neccessary items must be submitted online 72 hours prior to event via the Special Needs Request Form at tampasportsauthority.com. An approved request is still subject to inspection upon entry at the event. Items not permitted into RJS must be returned to the patron’s vehicle. Items can not be held by stadium personnel. Storage lockers are available on site during all events, please refer to Storage Lockers on page 24. All items left unattended outside the gates will be disposed of. Approved bags must be carried when approaching the queue lines prior to entry into the stadium. (Please refer to Prohibited Items on pages 4 & 6). All fans entering the stadium will be subject to a metal detection screening for prohibited items.

BANNERS, SIGNS & FLAGS

Only hand-held signs will be permitted into RJS as long as they meet the following guidelines: • Signs can’t be made of wood or metal • The content of the sign is event-related and in good taste as determined by the Tampa Sports Authority • Signs can’t be commercial, political or obscene in nature • Signs can’t obstruct another guest’s view or stadium signage; they may not be attached to rails or other signs • RJS reserves the right to confiscate signs that are in violation of this policy

BOTTLES, CANS & BEVERAGE CONTAINERS

For safety reasons, guests are prohibited from entering RJS with any glass or plastic bottles, cans, thermoses or hard-sided containers of any size or style. Guests in possession of bottles or cans may recycle them at the gate or return them to their vehicles.

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GENERAL INFORMATION CAMERAS & VIDEO RECORDERS

Cameras longer than 12 inches (includes body, lens and filter) are not permitted. Video recorders and GoPros are prohibited. * Policies may vary per event without notice.

CLUB LOUNGES

There are two exclusive clubs located on the east and west side of the stadium. The 60,000 square foot West Stadium Club, has 178 4K video monitors, HD video walls at each end and an LED ribbon board. The newly renovated East Stadium Club has a premium 10,000-square foot sports bar named Bar 76— a reference to the team’s inaugural 1976 season and features 76 varieties of beer. In addition to Bar 76, the new 64,000-square feet club lounge includes two sleek bars and HD video walls at each end. Club access varies by event.

COMPLIMENTS & CONCERNS

Compliments or concerns about your stadium experience should be reported to the nearest Guest Services booth attendant or to the TSA office at 813-350-6501 or TEXT a fan issue to 33607. You may also submit comments at www.raymondjamesstadium.com. If you are filing a compliment or complaint about a stadium employee, be sure to include the staff member’s name and/or badge number. Thank you for your input. (Please refer to Reporting Fan Behavior on page 23).

CONCESSIONS

For large events, RJS has 47 concession stands to give guests nearly 600 points of sale for food and beverage service. Please note that all concession stands may not be open for an event. Please see Guest Services for a list of available concession stands. (Please refer to Concessions Maps on pages 32-34).

CONTACT INFORMATION

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GENERAL INFORMATION CREDIT/DEBIT CARDS

The RJS ticket office and concession stands accept all major credit cards (VISA, MasterCard and American Express).

ELEVATORS

Elevators for guests with disabilities are available near Gates A and C. Elevators in the two stadium clubs are for suite ticketholders and club guests with disabilities.

EMERGENCIES

In the event of an emergency, guests will be asked to exit the stadium and return to their vehicles. For safety reasons, they will be directed to walk immediately across one of the perimeter streets surrounding the stadium, which include: Dale Mabry Hwy., Himes Ave., Tom McEwen Blvd., or MLK Blvd. or return to their vehicles in the North stadium lots. Guests will be asked to go to their vehicles and turn on their car radios, as well as check www.raymondjamesstadium.com or the official RJS Facebook and Twitter account @RJStadium on their mobile devices for re-entry information.

ENTRANCE GATES

Guests should look on their ticket for where to enter the stadium. There are four gates: A, B, C, and D that are for general admission guests. Guests who have club access or have suite tickets may enter in either the West Club or the East Club. Special entrances for guests with disabilities are located near the ramps at Gates A and C.

ESCALATORS

Escalators are located at Gates A, B, C and D as well as in each of the clubs. The direction of escalators adjusts for traffic flow midway through events.

EXIT/ RE-ENTRY

Please refer to re-entry on page 23.

FAMILY RESTROOMS

Family restrooms are located on the main concourse next to the Guest Services booths near Sections 103, 143, 118, 128, the West Club near Section 203, the East Club near Section 228 and on the upper concourse near Sections 304, 317, 329 and 342. Please obtain the key from the Guest Services booth attendant and return after use.

FAMILY SECTION (ALCOHOL FREE)

Family Section varies per event. Please call in advance at 813-350-6500 for more information or go to the eventâ&#x20AC;&#x2122;s page on raymondjamesstadium.com.

FAN CODE OF CONDUCT/PROHIBITED ACTIONS Please refer to Stadium Security Policies on pages 4-6.

FIELD ACCESS

Guests entering the field area without proper credentials are subject to ejection and/or arrest.

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GENERAL INFORMATION FOOD & BEVERAGE POLICY

Fans are not permitted to bring food or beverage items into the stadium. We ask that fans either leave these items in their vehicles or dispose of them at the security checkpoint before entering. Exceptions are only made for patrons that are infants or toddlers or for those with medical needs. If you need to make special medical arrangements in advance please contact the Tampa Sports Authority at 813-350-6508.

GUEST SERVICES BOOTHS

Guest Services booths are located on the main concourse near Sections 102, 119, 127, and 144; on the upper concourse near Sections 310 and 336; in the club lobbies inside the entrance and club lounges next to the escalators as well as outside the stadium at Gate A, Gate B and in the South Plaza. Guest Service booth attendants assist guests with lost and found, lost children or fans, emergencies, Designated Driver program, wheelchair storage, stadium directions and questions.

HALL OF FAME CLUBS

Located on the East Side of Raymond James Stadium on the upper suite level, the all-inclusive, first-class Hall of Fame Club offers an intimate setting for members and provides a 180-degree panoramic viewing experience for any Buccaneers fan. For more information and details on the Mercedes-Benz Hall of Fame Club or the Ford F-150 Hall of Fame Club go to www.buccaneers.com/ halloffameclub.

HOST YOUR EVENT

Host your next private event at Tampaâ&#x20AC;&#x2122;s premier sporting and entertainment venue, Raymond James Stadium. From private tailgates, corporate meetings, weddings to activities on the field, you are sure to create an event to remember at this one-of-a-kind venue. We offer elite services year round to groups of 50 to 5,000. The stadiums scoreboards and video walls are available for use, and we can also provide your guests with a tour of the stadium. Visit our website to request information or call 813-350-6408.

HORNS/NOISEMAKERS

To not interfere with guestsâ&#x20AC;&#x2122; event enjoyment, refrain from bringing noisemakers or musical instruments into the stadium. This includes: air horns, artificial noisemakers, vuvuzelas, aerosol cans, and whistles.

HOUSEKEEPING/MAINTENANCE ISSUES

RJS strives to present guests with a safe, clean and friendly environment during their visit. If a guest sees or experiences a housekeeping problem or maintenance concern, please notify event staff. Guests can also text 33607 with the location and issue or call the Stadium Office at 813-350-6501.

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GENERAL INFORMATION INFORMATION

Please refer to Guest Services Booths on page 18.

LOST CHILD/FAN

Guests are encouraged to instruct children in their group to find an event staff member if they become lost or separated from their group. Lost children or fans will be taken to the nearest Guest Services booth. The party looking for the child or person should follow the same procedure. As a preventive measure, all Guest Services booths inside the stadium offer the Tag-A-Fan Program. The TAG-A-FAN program returns lost children/fans to their ticketed seat. Free ID bracelets display the fanâ&#x20AC;&#x2122;s seat location, making it easy for event staff and law enforcement to reunite separated parties. To locate a lost child/fan or to sign up, go to the nearest Guest Services booth or notify event staff.

LOST & FOUND

All guests looking to claim or report lost items during an event should visit a Guest Services booth. Guests inquiring about lost items at previous events should contact the Stadium Office at 813-3506500 during regular business hours. Lost items are brought down to the Stadium Office by the end of each event.

MEDICAL NEEDS

If you have medical/special needs please contact the Stadium Office in advance at 813-350-6508 or www.tampasportsauthority.com/raymond-james-stadium/ to fill out a special needs request form online. Patrons with medical needs should access the stadium through the disabled entrances at Gates A & C for general ticket holders and the East and West Club gates for club and suite ticket holders. All medically necessary bags and items will be screened. First aid locations can store medical/special need(s) items that are not permitted in the seating areas (please refer to pages 32-34). Complimentary cups of ice are available at concession stands and bottled water can be purchased. Water fountains are located throughout the stadium.

MERCHANDISE/TEAM STORE

A 10,000 square-foot team store is located in the West Stadium Club and home to the largest selection of Buccaneers merchandise anywhere. Go to shop.buccaneers.com for dates and hours of operation. Hours are subject to change pending Raymond James Stadium events. On the main concourse there are four permanent merchandise booths located near Sections 107, 114, 132 and 139. There is one permanent merchandise store, in the East Club located across from Section 235. In the upper concourse, permanent merchandise stands are located near Sections 305, 306, 330 and 341. Merchandise locations may vary, depending on the event. Check with Guest Services for a list of merchandise locations.

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GENERAL INFORMATION

MONSTER JAM

MONSTER JAM DELIVERS THE BIGGEST PERFORMERS ON FOUR WHEELS: MONSTER JAM TRUCKS! THE TWELVE-FOOT-TALL, TEN-THOUSAND POUND MACHINES WILL BRING YOU TO YOUR FEET, RACING AND RIPPING UP A CUSTOM-DESIGNED TRACK FULL OF OBSTACLES TO SOAR OVER OR SMASH THROUGH. THE 2019 TOURING SEASON WILL AGAIN BRING TWO MONSTER JAMS TO RAYMOND JAMES STADIUM IN JANUARY/FEBRUARY 2019. FOR MORE INFORMATION, VISIT WWW.MONSTERJAM.COM 2 20 43

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GENERAL INFORMATION

OUTBACK BOWL

THE OUTBACK BOWL IS AN ANNUAL COLLEGE FOOTBALL BOWL GAME THAT IS PLAYED ON NEW YEARS DAY, FEATURING TEAMS FROM THE SEC AND BIG 10 CONFERENCES. THE GAME IS A CULMINATION OF A WEEKLONG SCHEDULE OF EVENTS THROUGHOUT THE TAMPA BAY AREA. FOR MORE INFORMATION, VISIT WWW.OUTBACKBOWL.COM

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GENERAL INFORMATION PIRATE SHIP

Built in 1998, the pirate ship is owned by the Tampa Bay Buccaneers. It is designed to scale as a replica of an 1800’s ship. The actual pirate ship is closed to the public during events. Cannons on the ship will fire during Buccaneers games. It is available to rent for parties on non-event days; call 813-350-6408 for more information.

PROHIBITED ITEMS

Please refer to the list of Prohibited Items on pages 4 & 6.

RAIN CHECKS

All events occur rain or shine. Any changes to this procedure will be noted on our website, raymondjamesstadium.com, prior to the event. Check the specific event page for more information.

RAMPS

ADA compliant ramps are used as guest entrances into the stadium and are located at each gate area extending from the ground floor to the main concourse and to the upper concourses. Escalators are built into the ramps allowing for easier access to all floors.

RAYMOND JAMES STADIUM

Raymond James Stadium opened on September 20, 1998. After almost 18 years and countless events and NFL games, including hosting two Super Bowls in 2001 and 2009, a comprehensive renovation of Raymond James Stadium began in 2016. The multi-stage renovation plan is expected to exceed $180 million. The first stage was completed prior to the Buccaneers’ 2016 season and was highlighted by the installation of state-of-the-art HD video boards and four HD tower video displays. Also included were two HD ribbon boards, a distributed sound system and the renovation of all luxury suites, including development of the Hall of Fame Club. Phase 2 was completed in 2017 with the complete renovation of the West Club, which was made 25% larger giving it a capacity of 60,000 square feet, with 178 4K video monitors, HD video walls at each end and an LED ribbon board. A 10,000 square-foot team store and a new 18,000 square foot home locker room were also completed prior to the 2017 season. The final phase was completed prior to the 2018 season- featured a complete renovation of the East Club with a premium 10,000-square foot sports bar named Bar 76— a reference to the team’s inaugural 1976 season. In addition to Bar 76, the new 64,000-square feet East Club includes two sleek bars and HD video walls at each end of the club lounge. Raymond James Stadium is not named for a public figure or sports legend, but rather a thriving, diversified financial services firm headquartered in St. Petersburg-Raymond James Financial. Raymond James is the official investment services and financial planning provider for the Tampa Bay Buccaneers.

RECYCLING

Raymond James Stadium is proud to do our part to help the environment by promoting recycling. Specially marked recycling containers are located throughout the stadium and parking lots. Thank you for helping us recycle!

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GENERAL INFORMATION RE-ENTRY

Re-entry is not permitted unless in the event of a medical emergency. Please locate a Tampa Sports Authority (TSA) supervisor at the gate for assistance.

REPORTING FAN BEHAVIOR

Guests who are subjected to or witness violations of RJS’s policies can text their issue and location to 33607 or call the stadium hotline at 813-350-6501. Fans may also report the issues to event staff or visit a Guest Services booth.

RESTROOMS

RJS is equipped with 88 public restrooms and 10 family restrooms located throughout the stadium and a total of 1,003 fixtures. With one fixture for every 61 people, restroom lines are minimal. (Please refer to Family Restrooms on page 17).

SECURITY PROCEDURES

Please refer to Stadium Security Policies on pages 4-6.

SMOKING

Raymond James Stadium is proud to be a smoke and tobacco-free venue. For the comfort of our guests, smoking (including e-cigarettes and vaporizers) and use of all tobacco products (including chewing tobacco) are prohibited inside all areas of the stadium; including entry gates, concourses, seating areas, suites, clubs and all hospitality areas. There are no designated smoking areas in the stadium and re-entry is prohibited. Violators of this policy may be ejected from the stadium.

SOCIAL MEDIA • Like Raymond James Stadium and Tampa Sports Authority on Facebook • Follow us on Twitter @RJStadium and @TampaSportsAuth • Follow us on Instagram @RJStadium and @TampaSportsAuthority • Follow us on Pinterest @RJStadiumandTSA • Follow us on Snapchat @RJStadium

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GENERAL INFORMATION SOLICITATIONS

Distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers, or any other written, printed and/or painted materials is prohibited at RJS and within its parking lots without the explicit permission of the event presenter, team or stadium operations staff. This includes any exchange of money while on the complex, including the solicitation for donations to charities, teams or clubs and sale or peddling of any product/food/drink. Any guest who persists in soliciting while on the stadium property and in the parking lots will be subject to ejection or, as necessary, arrest and having all materials confiscated. Call the below numbers for permission to solicit: • Buccaneers games: 813-870-2700 • USF games: 813-974-2125 • Other events: 813-350-6500.

STADIUM OFFICE

The Stadium Office is located in the South Plaza between Gates C and D next to the Ticket Office. The Stadium Office’s number is 813-350-6500 during normal business hours and on game days it is 813-350-6501. Fans can also reach the office by TDD Phone at 1-800-955-8771.

STANDING

Fans that enter RJS are asked to enjoy the game from the comfort of the seat indicated on their ticket. When fans stand, they block the view of fans behind them. It is not the intent to limit fans’ enjoyment of the game, but continuous standing in seating areas will not be permitted. Guests may choose to stand and watch the game in the end zone plazas, club lounges or concourses. Please follow the directions of ushers and security.

STORAGE LOCKERS

Storage lockers are available on site during all events for guests to use to secure their belongings that do not comply with the Stadium Bag Policy. For a small fee, fans have the option of renting a locker for their bag or personal items, rather than walking such items back to their vehicle. The storage lockers are located along Tom McEwen Blvd, just southeast of Gate C.

SUITES

RJS has three private suite levels featuring 128 air-conditioned luxury suites, which include fully retractable windows, multiple televisions, private bar, private restrooms and seating for 8-36 guests. Suites are accessible from either the east or west club entrances. For more information call 813870-2700 ext. 1344.

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GENERAL INFORMATION

TAMPA BAY BUCCANEERS

THE TAMPA BAY BUCCANEERS BECAME A NATIONAL FOOTBALL LEAGUE (NFL) FRANCHISE IN 1976. THEY ARE CURRENTLY A MEMBER OF THE SOUTH DIVISION IN THE NATIONAL FOOTBALL CONFERENCE (NFC). THE BUCCANEERS WERE SUPER BOWL XXXVII CHAMPIONS FOR THE 2002 SEASON. FOR MORE INFORMATION, VISIT WWW.BUCCANEERS.COM RF AA YNM OG NUDI DJ EA M 2E 0S 1 S6T- A2D 0I 1U 7M

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GENERAL INFORMATION

BAD BOY MOWERS GASPARILLA BOWL

THE BAD BOY MOWERS GASPARILLA BOWL IS AN ANNUAL COLLEGE BOWL GAME, WHICH HAS RELOCATED FROM ST. PETERSBURG TO RAYMOND JAMES STADIUM, BEGINNING WITH THE 2018 GAME ON DECEMBER 20TH. THE BOWL GAME FEATURES TEAMS FROM THE AMERICAN ATHLETIC CONFERENCE AGAINST EITHER THE ATLANTIC COAST CONFERENCE OR CONFERENCE USA AND IS BROADCAST ON ESPN. FOR MORE INFORMATION, VISIT WWW.GASPARILLABOWL.COM

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GENERAL INFORMATION

TEXTING

Text a fan issue to 33607 (Please refer to Reporting Fan Behavior on page 23).

TICKET ISSUES

The resale of event tickets, regardless of price, is prohibited on stadium property. Fans purchasing tickets from someone other than specifically designated ticket distributors, such as Ticketmaster, do so at their own risk. RJS is not responsible for and will not provide a replacement or refund of any kind for invalid tickets purchased through a secondary ticket provider. For any other ticket issues, such as duplicate or lost tickets, please refer to the ticket information section on page 7.

TOURS

RJS is proud to offer exclusive behind-the-scenes tours. Tour guests will have backstage access to many different aspects and workings of the stadium. Public walk-up tours are offered most Mondays, Tuesdays, Wednesdays, Thursdays at 2:00 p.m. and select Fridays (see the tour schedule online). No reservations are required for public walk-up tours, but please call 813-350-6545 to ensure tours will run on your preferred date. Please note that tours on the week of an event are subject to cancellation. Private group tours are offered Mondays, Tuesdays, Wednesdays, Thursdays and select Fridays at 10:30 a.m. Groups must have a minimum of 10 guests to make a reservation and be booked at least two weeks in advance. For more information and pricing, please call 813-350- 6545 or visit our website at www.tampasportsauthority.com/stadium-tours.

UMBRELLAS

Umbrellas are not permitted inside the stadium. We ask that fans leave them in their vehicles. If left outside the gate, they will be confiscated and discarded.

VENDORS

Unauthorized vendors (without proper credentials) are not permitted on Tampa Sports Authority (TSA) property. In addition, access to the stadium perimeter road will only be given to vehicles that have vehicle movement passes and arrive prior to gate opening (guest gates). Vehicle movement on the stadium perimeter road will stop 15 minutes prior to gate opening for an event.

VERANDAS

We have four verandas, two located outside of each club entrance. The space is availble to rent for private parties, tailgates and more. Please contact Aramark at 813-350-6408 for more information.

VIDEO BOARD MESSAGES

All video board messages are controlled by the event organizer. Contact the event organizer about video board messages. (Please refer to Contact Information on page 16).

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GENERAL INFORMATION

USF FOOTBALL

THE UNIVERSITY OF SOUTH FLORIDA BULLS FOOTBALL PROGRAM CONTINUES TO RISE IN PROMINENCE AS A MEMBER OF THE AMERICAN ATHLETIC CONFERENCE (AAC). IN 2017, THE BULLS HAD ANOTHER SUCCESSFUL SEASON, LED BY FIRST YEAR HEAD COACH CHARLIE STRONG. USFâ&#x20AC;&#x2122;S CAMPAIGN SAW THEM GO 10-2 OVERALL, 6-2 IN AAC PLAY. THE BULLS WERE INVITED TO THE BIRMINGHAM BOWL WHERE THEY DEFEATED TEXAS TECH 38-34. FOR MORE INFORMATION, VISIT WWW.GOUSFBULLS.COM

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GENERAL INFORMATION

WATER FOUNTAINS

Water fountains are available in each concourse at Sections 103, 118, 120, 126, 128, 143, 145, 151, 206, 208, 209, 211, 212, 214, 216, 230, 232, 233, 234, 236, 237, 239, 241, 302, 316, 319, 327, 330, 341, and 344. Complimentary cups of ice are also available at every concession stand.

WEAPONS

Firearms (except as required by Florida Law or the Licensee’s admission policy), sheath or huntingtype knives, switch blades, mace or pepper spray, explosives, fireworks, etc. are not permitted into the stadium. (Please refer to prohibited items on page 4).

WEBSITES

www.tampasportsauthority.com www.raymondjamesstadium.com www.buccaneers.com www.gousfbulls.com www.outbackbowl.com www.gasparillabowl.com www.monsterjam.com www.supercrosslive.com www.sunsetmusicfestival.com

WHEELCHAIR & COMPANION SEATING

Disabled and wheelchair seating is available at all price points throughout the stadium. Gurney viewing positions are available in both end zone areas. For more information, please ask for the Accessibility Guide at any Guest Services booth or go to www.raymondjamesstadium.com.

WHEELCHAIR STORAGE

Wheelchair storage is available at all Guest Services booths. Tampa Sports Authority is not responsible for wheelchairs and patrons leaving them at Guest Services do so at their own risk.

WI-FI

Raymond James Stadium offers free wi-fi for all events. Connect to the network “bucswifi” when inside the stadium.

WILL CALL

Please refer to Ticket Office on page 7.

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STADIUM SEATING CHART

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STADIUM SEATING CHART

*Club access and seating locations vary by event. The Club seating shown in this map is for Buccaneer games only.

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STADIUM MAPS

MEN’S RESTROOM

ACCESSIBLE ELEVATOR

BAR

WOMEN’S RESTROOM

FIRST AID

CONCESSIONS

FAMILY RESTROOM

GUEST SERVICES

BUCS GUEST/MEMBER RELATIONS

ATM

ESCALATOR

MERCHANDISE

CONCESSION ITEM LOCATIONS: GRILL Cheeseburgers: 118, 123, 143, 148, Food Portable 116 Chicken Tenders: 103, 112, 129, 137 French Fries: 103, 112, 118,123, 129, 137, 143, 148 Personal Pizza: 109, 123, 134, 148 CLASSIC FARE Hot Dogs, Pretzels, Peanuts, Popcorn: 107, 110, 114, 124, 132, 136, 139, 149

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SPECIALTY ITEMS Deli/Gourmet Sandwiches,Gourmet Hot Dogs: 107, 112, 114, 132, 137, 139, Food Portables: 107, 132, 140 Ice Cream: 107, 114, 132, 139 Gluten Friendly Options: 107, 132

RAYM O N D JAM E S STAD I U M

STADIUM MAPS

MEN’S RESTROOM

ACCESSIBLE ELEVATOR

BAR

WOMEN’S RESTROOM

FIRST AID

CONCESSIONS

COMPANION RESTROOM

GUEST SERVICES

BUCS GUEST/MEMBER RELATIONS

ATM

ESCALATOR

MERCHANDISE

CONCESSION ITEM LOCATIONS: GRILL Grill Cheeseburgers: 204, 217, 229, 241 Chicken Tenders: 204, 217, 229, 241 French Fries: 204, 217, 229, 241 Personal Pizza: 204, 229 CLASSIC FARE Hot Dogs, Pretzels, Peanuts, Popcorn: 213, 238

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SPECIALTY ITEMS Deli/Gourmet, Sandwiches,Gourmet Hot Dogs: 229,233,204,208,209,210,213,214,217,241 Ice Cream: 212,229,241 Gluten Friendly Options: 204,229

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STADIUM MAPS

MEN’S RESTROOM

ACCESSIBLE ELEVATOR

BAR

WOMEN’S RESTROOM

FIRST AID

CONCESSIONS

COMPANION RESTROOM

GUEST SERVICES

BUCS GUEST/MEMBER RELATIONS

ATM

ESCALATOR

MERCHANDISE

CONCESSION ITEM LOCATIONS: GRILL Cheeseburgers: 304, 317, 329. 342 Chicken Tenders: 304, 317, 329, 342 French Fries: 304, 317, 329, 342 Personal Pizza: 311, 336

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SPECIALTY ITEMS Deli/Gourmet, Sandwiches,Gourmet Hot Dogs: 309, 334 Ice Cream: 307, 339 Gluten Friendly Options: 309, 334

CLASSIC FARE Hot Dogs, Pretzels, Peanuts, Popcorn: 307, 309, 312, 314, 332, 334, 337, 339

RAYM O N D JAM E S STAD I U M

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ALL NEW EAST CLUB

FOR MORE INFORMATION GO TO WWW.BUCCANEERS.COM