Retail Design Portfolio

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TANMAYA RAO Design Thinker | Interior Designer | Experience Designer

PORTFOLIO


CONTENT Key Design Projects

Brands & Companies

JAWA Motocycle Retail Store Design

JAWA: A legendary motorcycle brand born in Prague in 1920s. JAWA was one

• 1400 sq.ft Prototype store design • 100+ stores launched across India within 2 months

JAWA Motorcycle Service Centre • 1600 Sq.ft Prototype service centre

of the top motorcycle manufacturers in 1950s with exports to 120 countries. JAWA was reborn in India in December 2018 with its new models launched by Mahindra and Mahindra, one of the largest vehicle manufacturers in India with revenue of US$ 15 Billion as of 2019. Dr Reddy’s is an Indian multinational pharmaceutical company. It manufactures and markets wide range of pharmaceuticals in India and overseas. It

Dr. Reddy’s Campus Signage

• Designed and executed wayfinding system for the campus Directional markers, Location markers & Pathway Signage

had revenue of US$ 2.1 Billion in FY 2017-2018. Elephant Design Pvt. Ltd., is an Indian Strategic Design & Innovation consultancy founded in 1989, with over three decades in design business it has impacted some of India’s most well-known brands. The company represents

Totem Pole Design

India at Design Alliance Asia as founding associates. Named India’s Number

• Designed Totempole for office, representing the values of the organisation

1 Design Agency in 2016, 2017, 2018 in the Brand Equity Reckoner published

EasyDay: Supermarket Design

EasyDay is an Indian Retail brand that runs chains of consumer retail super-

by Economic Times, India.

• Designed interior of supermarket to create a consistent look and feel to reflect the new logo and identity.

market & convenience stores. The brand incorporated New Retail Experience

Axis Bank

cities across India.

• Designed Urban, Metro, Semi-Urban branches • Retail Experience

to combine physical world & a supreme digital experience to provide consumers a seamless shopping experience. It has 1000 stores spread across 168

Axis Bank Pvt. Ltd.: Fifth largest bank in India with 4050 branches across India and 9 international offices. It sells financial services to large, mid-size corporates, SMEs & Retail businesses. It has market capitalization of US$19 Billion as of March 2018.


University Projects & Internships M.A. Project

(Birmingham City University, UK) • HER (Helping Empower Rural) Bank, India

Design Futures: • Library design

(Birmingham City University, UK)

Graduation Project

(Company: figments.inc, India)

• Design of A Sound Studio

Furniture Design

(MIT Insitute of Design, India) • Furniture Design For Restaurant • Simple Furniture Design (Children’s Furniture)

System Design

(MIT Insitute of Design, India)

Form Studies Skills

• Freehand Drawing • Perspective,Isometry drawing • Material Handling / Workshop Skills


Retail Store Design- JAWA

Elephant Design Pvt. Ltd. Pune

Background: JAWA a legendary motorcycle brand born in Prague in 1920s. JAWA was one of the top motorcycle manufacturers in 1950s with exports to 120 countries. JAWA was reborn in India in December 2018 with its new models launched by company Classic Legends owned by Mahindra and Mahindra. Mahindra and Mahindra is Indian multinational car manufacturing corporation. It is one of the largest vehicle manufacturers by production in India and the largest tractor manufacturer in the World. It has revenue of US$ 15 Billion as of 2019.

DESIGN CONCEPT: The brand was looking for a concept which would pay homage to the inherited authenticity.

Indian Bikers who circumnavigated the globe in 1994 on Yezdi Roadking manufactured by JAWA.

I was looking for a story which can engage the audience both young and old. Indian bikers love to go biking into the Himalayas. There are small book cafes hidden in the hills which provide bikers a cozy warm space to rest and relax before they continue their journey. So, the story was born, The JAWA Book Cafe. The JAWA book cafe would remind the users of their biking expeditions and would also provide a warm and cozy ambience in the retail store. Create a modular design which can be standardised and replicated across India.

The couple who went on a unplanned honeymoon road trip on JAWA back in 1967.

JAWA bike racers who were famous back in 1970s and are still regarded as the legends.

This research helped in understanding the JAWA legacy and the JAWA culture which existed three decades ago. This was the inspiration to create an unique experience for the store. The Legends wall was created to pay tribute to these great riders. The Photo wall was created to showcase memories and instill nostalgia.


1st Prototype Store Layout Baner, Pune, India

Staircase

1365 sq.ft

Elevator

Staff Room

Accessory

JAWA Lifestyle

Legacy

Corner

Imagery

Corner

Legends

Back Office

Table

Pantry

Washroom

JAWA lounge JAWA Lifestyle

JAWA

Imagery

Book Cafe

Dealer’s

JAWA

JAWA

Cabin

Brand

Welcome

Community

Wall

Point

Table Legend wall

JAWA Lifestyle Imagery

Window Display

Window Display

Entrance

90 Degree Marker

Fascia KEY FACILITIES:

EXPERIENCE POINTS:

CUSTOMER INTERACTION POINTS:

My Ride (Test Ride)

Legend Wall

Community Table

JAWA Book Cafe

JAWA lounge

Legacy Corner

Welcome Point

Accessory Corner

Legends Table

My JAWA (Delivery) JAWA Cafe JAWA Accessory Store-in-Store

Window Display


The Book Cafe-Classic Contemporary Look Colours were derived from the 1960s colour pallete taking references from the newpaper advertisements of that era. Materials were choosen be as honest as possible-wood, leather, metal in their natural forms. Wooden panelling on walls, wooden furniture, metal fixtures and accessories, leather furnishings. The whole store was designed to have the warmth and cozy look of a book cafe, and

Colour Palette

to reflect the classic comteporary look.

1

2

3

4 8

5

6

7

Material Board: 1. PU paint

5. Ox Blood leather

2. Gun metal grey paint finish /ACP 6. Walnut stained veneer 3. Pitted Concrete texture

7. Walnut Engineered wood

Mood Board:

4. Dark Grey paint finish

8. Dunkel Braun Matt

Raw tools and fixtures Pure leather with hand stitched finish Warm, cozy informal ambience


JAWA SIGNATURE ELEMENTS- KIT Legends’ Table & High Stools

Community Table, Stools and Bench

Community Table, Stools and Bench

Sofa

JAWA Door Handle

Helmet holder

Side table cum book shelf Signature Elements: Thoughtfully designed bespoke elements to carry forward the brand legacy. JAWA handle made with wood and metal inlay acted as the first point of contact with the customer as they entered the store. The solid wood and metal handle conveyed the strength, legacy and authenticity of the brand. The furniture is designed using clean straight lines to give contemporay look and wood and leather got the classic feel. Saddle shaped helmet holder with spanner was created as a helmet holder mounted on the wall. The shape is inspired from old JAWA motorcycle seat.

Specifications Touch Screen Panel

Panel


JAWA Experience The first experience touch point of the customer is the JAWA door handle. The strong sturdy, wooden handle with metal inlay represents the authentic legacy brand with a contemporary touch. The legend wall displays the motorcycle legends who have won awards in racing competitions back in 1970s. Legacy Wall: The wall with Legedary JAWA bike model of 1929 hand painted by an artist.


JAWA Book Cafe A cozy corner book cafe is a place which showcases books and artifacts related to the biking sport. The low height community table acts as a place for discussion and meeting with sales representative. The digital display runs JAWA stories and informational videos. The blackboard acts as an interactive touch points for customers to write reviews.


Accessories Corner A dedicated space within the store to display and sell JAWA brand accessories. Branded Helmets, jackets, T-shirts, coffee mugs are some of the many merchandise available for JAWA enthusiasts. The JAWA specifications panel is placed next to the JAWA bike. The wall displays Lifestyle graphics with aspirational imagery. The JAWA brand wall acts as a backdrop for the billing counter, the welcome point for the customers.

The Brand Wall: 3D lit JAWA logo on a dark grey background.


Gear up your ride corner: A dedicated space within the store to showcase JAWA merchandise and accessories. A photo wall displaying photos of the legacy era of JAWA motorcycles. A high table with stool is provided to facilitate discssions and conversations. Helmet holder is customised using the saddle shape inspired from the old JAWA seat.


Overview of the store: Walls have aspirational imagery to create an impact on the target customers. The legacy wall provides information about the history of brand and development of JAWA motorcycles. A lounge seating provides a space to sit and relax. The interactive digital screen placed in front gives information about the history of the brand and the motorbike. The chesterfield sofa with a Pouffe and book rack create a comfortable seating space for the customers. JAWA Clock, Tin posters and Wooden plaque bring back the nostalgic memories of 1970s.


JAWA Facade: The bikes in the window catch attention of the passers by. JAWA logo is prominently visible amongst the other colourful fascias.




Service Center Design - JAWA Design Brief: JAWA service center should reflect the JAWA brand values, with similar look and feel as the store. Customers should get assurance of the precise engineering and exeprtise of the motorcycle brand. Customers should feel at ease and comfortable while they wait for billing, or

Elephant Design Pvt. Ltd. Pune

Material Board

servicing. There should be a private space to address the irate customers.

DESIGN CONCEPT: The zoning of the space played an important role. The functioning of service center depended on various departments such as spare parts room, engine and oil room, bike washing area and the service bays. The layout had to be designed keeping in mind the safety and security of customer and the high value items in spare parts room. Safety of the working technicians and bikes also played an important role. Customer was not supposed to enter the servicing area and engine oil room, spare parts and bike washing area for safety reasons. The customer journey had to be restricted to areas such as billing, dealer’s cabin and access to washroom. Customer lounge and billing area were combined to ensure quick service. A transparent glass partition was provided between the customer lounge and the service bays to allow visibility of the bikes being serviced. This reinforced the transparency in brand offerings and showcased the state of art machinery and technology. The dealer’s cabin and backoffice were placed in an area accessible to the customers yet were enclosed to provide quiet and private atmosphere to the working staff. A boom barrier placed between the customer lounge and the service bays acted as a control access door to restrict customer entry.

1. Ceramic glossy wall tile (Johnson) 2. Matt finish heavy duty exterior grade flooring tile (Johnson Endura) 3. Paver block flooring for exterior. 4. Dunkle Braun (Nitco) Customer lounge flooring 5. Asian paint luster paint-Sun kissed 7833

Flooring: Had to be carefully selected to ensure minimum maintainence and safety considerations. The slopes of the floor had to be designed in such a way that it should drain out the water quickly when the floor is washed with huge amount of water. Electrical Points: To cater to the high voltage demands of the servicing machinery. Lighting: Played a vital role in the service bay areas. The lighting had to be perfectly curated to ensure well lit floor without shadows to get maximum efficiency and avoid accidents. Safety: The industrial safety guidelines had to be followed regarding the electrical, flooring, and lighting services. Provision had to be made to display safety rules and guidelines in workshop area. Locker room and changing room was to be provided for technicians. Security: Spare parts room had to be locked and secured as it contained high value goods. The locking system had to ensure there are no break-ins at night. All the windows and doors had to be secured to avoid theft. Downlighter- Steffi 56W White



View from Service Bays: Unifrom lighting, no shadows. Working areas marked on floor. White board is provided to mark the service schedules. Walls near the service bay areas are tiled till 7ft height for ease of maintenance. The flooring is anti-skid easy maintenance. Wall space is dedicated for workshop safety posters.


Entrance to the service centre: Walls have aspirational imagery to assure quality servicing. The Service bays are visibile, assuring quality promise and transparency. The service stations are custom branded with JAWA colour and logo. Brand Wall: The wall is positioned to be visible from the entrance. Glass partition provides visibility to the service bays from the customer lounge. Facade: A uniform look and feel with grey tone and strong branding ensured visibility and created an impact. The entrance & spare parts window is safeguarded with rolling shutter. 90 degree Flange: marker to create visibility of store. 3D lit letters to create night visibility.




HER Bank - Helping Empower Rural India

M.A. Project - Birmingham City University, UK

Location

TITLE:

‘HER Bank’ - A flagship bank for women in rural India - Creating a new brand for Mann Deshi Bank, which is sustainably designed to facilitate literacy and numeracy training as well as providing banking and business services for women. DESIGN CONCEPT: The Helping Empower Rural (HER) India Bank, is designed to provide banking and education facilities to support rural communities in India. Designed to be locally orientated each bank will be designed to have a unique colour pattern and texture signature to showcase local textiles, crafted artifacts and transmit inspirational stories of women that work in the local region.

India- Maharshtra

Maharshtra- Pune

Pune- Mulshi

Building proposed to house the bank and the educational center. Building designed by Ar. Anna Herringer. Building constructed with help of local community using natural resources bamboo and mud.

Women-as farm labourers

4 million women- restricted to house-

78% total workforce in India

hold work.

Women as cheap labour

Conditions of Rural women in India. Farm labourers, restricted to household chores, cheap labour on construction sites. Lack of education, lack of job opportunities. These will be the users for the Bank and literacy center,


Philanthrophic Initiative

HER Bank SUPPORT

SECURITY

Mann Deshi Mahila Sarkari Bank A women’s bank started in 1997

NGO- Swaroopwardhini

Self Help Groups

LITERACY

MOTIVATION

DIGNITY

DEVELOPMENT

Interactive

Story lane: Corridor narrating stories of women achievers

Informative

Multifunctional Narrative Educational User-centric

Experience center: A multifucntional hall to conduct audio visual learning sessions, group activities, workshops.

Tailoring room: Opportunity for users to decorate the space by displaying their work.


DESIGN AGENDA:

Inspiration

This design scheme has been created to be a space where harmony dwells with nature, where curves and geometry unify rather than separate. . This contemporary banking and training concept presents a feminine universal form, which is an innovative identity that better reflects an authentic view of women working in rural India. Business school for women: A multifunctional space for audio visual learning, group discussions, workshops, and lectures. The design inspired from step wells in India, a meeting place for women. The circular seating arrangement will create a feeling of bonding, togetherness and equality. The space is designed to be flexible to accommodate various seating arrangements and allow different activities.

Step well: A communal meeting place for women.


Inspiration

Women’s bank - The layout inspired from rangoli designs. Based on principles of symmetry and radial arrangement, the layout semiotically represents equality and bonding. It gives the space inclusive character.

Bank layout Simplification

2D Plan Design principle-Radial

Signature lamp Concept Sketch


USER NEEDS: The purpose of the design is to create a cultural identity for Maharashtra State, to establish a new paradigm for the settled Mulshi community and to raise an awareness of the authentic industry related to the farming, processing of bamboo and the production of crafts associated with this sustainable community. This installation has been created for women to use safe and secure money transaction facilities as well as training and business development. As a key part of the project, local women themselves will help to fashion and shape this architecture. Decoration has been selected to be site specific with semiotics and symbolism associated with Mulshi architecture, furniture and textiles. UNIQUE SELLING POINT: “Feminine space engages our emotions, awakens our heart, tells our evolving story, invites us to come out and play with life in dwellings that embody our dreams and harnesses our potential� Majory Meija, 2015. Adhering to the Feminine Principles of Architectural Spaces, developed by Magrit Kennedy, this proposal for the HER Bank is designed to be user-orientated, socially holistic, flexible and organically ordered rather than being designer orientated, profit orientated, fixed and abstractly systemised.


Feminine

Informative

Multifunctional Narrative Educational User-centric


Supermarket Design- EasyDay

Elephant Design Pvt. Ltd. Pune

Background: Easyday is an Indian Retail brand that runs chains of consumer retail supermarket & convenience stores. The brand incorporated New Retail Experience to combine physical world & a supreme digital experience to provide consumers a seamless shopping experience. It has 1000 stores spread across 168 cities across India. EasyDay is a reimagined neighbourhood food and grocery store driven by local communities which serves a modern, personalised Indian shopping experience. For the local community of loyal members, it is the “Naye Andaaz Wali, Apne Pados Ki Dukaan” meaning “A neighbourhood store with a new look”. Design Brief: The task involved redesigning the brand to create identity to convey the exclusive club features and build a new experience. After the graphic desingers developed the new identity, the interiors were redesigned to reflect the the new brand. Approach: Fresh & deep greens were the choice of colours to represent the refreshing experience. A set of custom designed icons in secondary colour palette compliment the contemporary visual communication. Tone of Voice: We have tried to add conversation points through wall graphics, signages, uniforms and carry bags that help maintain a consistent & friendly tone of voice throughout the store. So don’t be surprised to read a sign that says “Take care of yourself” that guides you to personal care section or shopping assistant’s jacket that says “Looking for something?” Retail Design: To create a consistent brand experience from store to store, the brand colour palette has been used. The internal columns, beams walls were painted with accents of Easyday green to create brand centric look and feel. The colour also extended to shopping carts and baskets to have the visual connect. All the communication mediums such as posters, signages wall graphics were created using the brand colours and new visual language. A bright secondary colour palette and conversational fonts add to the liveliness of communication.

BEFORE

AFTER


Brand wall communicating the member priviledges. The Green wall acts a strong backdrop for the display of fresh colourful vegetables. Even lighting across the store creates a bright environment. Short taglines easy crunchy, easy much used across store to create a friendly atmosphere. Tag lines such as “Naye andaaz wali apke pados ki dukaan” meaning “Your Neighbourhood store with a new look” form a conversational tone of voice. The Thank You communication is strategically positioned on the glass of the Exit door to leave a lasting memory of the shopping experience. The crates and baskets used for storing fruits and vegetables were also selected to be in shade of green to blend with the overall brand language.


Green colour used throughout the store creates a strong visual impact and helps in registering the brand with a positive imagery. Light green is used as a major colour to create the vibrant fresh atmosphere, dark green is used as accent to compliment the lighter colour. Dark green used as a Brand wall to create a strong impact and recall value. Linear lighting is used to create an organised, cluttter free look and even lighting across the store. The columns are effectively used for product specific communication. Brand language translating into various customer touch points - Rewards / Membership card, Shopping Bag, Staff apron, Glass graphics on facade. The customised shopping bags also showcase the branding and visual languge which is a good takeaway for customers and a strategic product used for effective brand promotion.


The previous store front (top left) image shows the brand name has poor visibility due to low colour contrast. The identity doesn’t effectively convey the offerings and products. The store front is not eye catching. Too much clutter of offers with no visual hierarchy. The bright green colour fascia gives a fresh look and feel creating a welcoming atmosphere. The icons used on fascia represent the variety of product offered in the store. It creates a very informal, freindly look. The green coloured crates and baskets kept outside appear organised and merge with the fascia. After the design was approved, a design briefing and implementation session was held with the client and vendor teams to ensure smooth roll-out of new EasyDay store formats. Many stores are now open to public and have received good response. Due to success of the new formats, Future group plans to over 10,000 stores across India by 2020.

BEFORE

AFTER


DESIGN OF SOUND STUDIO

Graduation Project (Duration 6 months) Figments. Inc, India

To design a signature look for a sound design studio. The client is a sound designer, who designs sound for mainstream Hindi cinema. The sound studio shall serve for expansion of his business. The space is intended to be a functional and ergonomically designed place to work, and an awe inspiring place for the clients to come. The clients include big production houses, hence needs to be a premium looking space. The design would also require key and signature furniture to be designed.

Site: Andheri, Mumbai Area: 492 sq.ft

Client Profile

Existing Plan

work

Sound engineer Sound design

Graduate -FTII pune

Boby John

Prathibha Studio

Lives in Mumbai

work work

Operates out of a small apartment right now


Redefined Brief Apart from meeting the functional and technical requirements, the main focus should be on creating an Experiential space. The experience would be created using the following aspects: • • • • • •

Light Lightness Form Material Scale Multifunctionality Final Plan MoodBoards


Entrance Door: Door Handle in form of Logo

Galleria : Display of work -Movie posters Contemporary LookWhite space with Fuscia pink colour of client’s logo is used.


Galleria : Display of work -Movie posters

Abstract representation of Sound waves on walls-forming display of work-movie posters,CD racks.

Mezzanine Floor: Recreation area, Relaxing / Viewing lounge


Space views

Sound Design Studio: 7.1 Dolby System Pitch Dark studio where sound engineer will see only sound.. Customised furniture designed in minimalistic way..

Toilet and Pantry Black and White compactes to go with the comtemporary style of design.


Prototype

Signature Chair and Side table


FREEVILLE The Caged Bird The free bird leaps on the back of the wind and floats downstream till the current ends and dips his wings in the orange sun rays and dares to claim the sky.

M.A. Design Future Project

HAIKU Caged bird full of rage All it really quests is freedom, Bright summer brings hope

But a bird that stalks down his narrow cage can seldom see through his bars of rage his wings are clipped and his feet are tied so he opens his throat to sing. The caged bird sings with fearful trill of the things unknown but longed for still and his tune is heard on the distant hill for the caged bird sings of freedom The free bird thinks of another breeze and the trade winds soft through the sighing trees and the fat worms waiting on a dawn-bright lawn and he names the sky his own. But a caged bird stands on the grave of dreams his shadow shouts on a nightmare scream his wings are clipped and his feet are tied so he opens his throat to sing -Maya Angelou

Deconstructing a poem and constructing a Haiku to further design a space to reflect the essence of the poem.


The poem expresses the contrast between life of a caged bird and a free bird. The same contrast is reflected in the design by use of contrast colours black and white. Black symbolising the oppressed and white standing for freedom. The idea is to express freedom by breaking off the restrictions, the confined controlled environment by jumping out of the box. The entrance to the library is through a cage and the user has to jump from the cage into the free space below. This is designed to give an experience to the user.

Entrance to the space: A long black bridge with a

The space is divided into two parts where one represents the restrictions in form

The new age library is wide open space and read

dead end.

of cage like graphics and dark colours, and other part is free open white space.

e-books like kindle and listen to songs on ipod.


Retail Experience Design- Axis Bank AXIS BANK PVT. LTD.: Fifth largest bank in India with 4050 branches across India and 9 international offices. It sells financial services to large, mid-size corporates, SMEs & Retail businesses. It has market capitalization of US$19 Billion as of March 2018.

Elephant Design Pvt. Ltd. Pune

Lack of transparency

DESIGN BRIEF: • Improve the interaction between Customer Service Officer (CSO) & the Customer. • Improve the communication to boost in-branch sales. • Enhance existing Customer Journey by plugging gaps in Customer Experience • Improve Financial Product engagement within the branch • Optimize fit-out cost for improved Small branches

Visiblity inside the self service lobby will build trust and showcase the latest speed banking facilities.

Inexplicit Product Communication

Why Wait for Basic Services

Bold focused Product communication will help change the approach from push sale to buying based on financial planning.

Why wait for Basic Services? Quick Redressal of basic banking services will reduce the waiting time of customers & provide quality time for product sales and

Some of the major insights based on visits to exisitng branches across India.


DESIGN RESEARCH METHODS: 1. Ethnographic study 2. Mystery shopping 3. Progress card game 4. Customer & CSO Interviews UNDERSTANDING THE USER JOURNEYS

Solution approach: FOCUS ON CUSTOMISATION Depending on location, branches have dominant type of customer with their specific wants and needs.

HIGH STREET BRANCH

REGULAR BRANCH

Residential

Customer Experience

CSO Communication Experience

Residual

Understand the Customer-CSO journey which leads to engaging sales experience.

Solution approach: FOCUS ON INTERACTION

HNI

Retired

NRI Senior Managers Business

Pensioner / Adequate Savings and Investments

Commercial General Manager Factory Corporate company

Corporate Office Bearer Employed in Large / Mid size Business

Mid Business Owner Small Factory Trading

Managers Salaried- BPO or IT companies

Agriculture

QUICK SERVICE

FINANCIAL ADVISORY

Farmer /Agro Business owner Fertilizer dealer Agri products dealer

BANKING SERVICE

FEEDBACK/COMPLAINT


DESIGN DIRECTION FOR BRANCH DESIGN • Design for the SMALL BRANCH SIZES (1200 / 1000 / 800 sq.ft. ) with optimized cost. • Customize with respect to the BRANCH LOCATION & Dominant Customer needs • Provide space & fitment to enhance the right INTERACTION TYPE • Improve FINANCIAL PRODUCT ENGAGEMENT DESIGN STANDARDIZATION

INTERACTION SPACE

• Design should be adaptable to roll-out project across the country.

QUICK SERVICE

5min, Standing, less waiting

BANKING SERVICE

15min, Seating, Attention

FINANCIAL ADVISORY OPEN MEETING

30min, Seating, Attention Privacy

ENCLOSED MEETING

• Generic layouts were created for 1200 sq.ft., 1000 Sq.ft. , and 800 sq.ft. • Layouts were created for horizontal, deep and square space. • Modular furniture and fitouts were designed which could be adapted to various branches. • Brand guideline manual was created which contained detail drawings, specifications for materials and finishes. • The manual was used by all vendors to execute the stores across the country.

CATEGORIES HIGH STREET Corporate

Residential Commercial

REGULAR Residential Commercial

Corporate Agriculture


Characteristics of High Street Branch:

High Street Branch RM

QMS

SS Lobby

Digital Writing Kiosk Ledge

Quick Service Desk: 01 Customer Service Offer: 02 OPS: 01 Branch Head: 01 Teller: 01 Relationship Manager: 01 Business Developer: 01 Back office: 02 Total Head count: 10

Strong Room

Teller

CDK

Regular Branch

BD Back office

Rolling Shutter with grill

Quick Service Desk: 01 Customer Service Offer: 02 Branch Head: 01 Teller: 01 Relationship Manager: 01 Business Developer: 1 Back office: 02 Total Head count: 10

Server & Electrical Room

Water Dispenser

QSD Brand Wall

CSO

CSO

CSO

Pantry

Branch Head Store Room

Gents Toilet

Ladies Toilet

Fascia: Backlit 3D Logo Digital Screen Branch Directory with Backlit 3D letters SS Lobby: Digital Kiosk CSO Area: Queue Management Service Digital Screen Token display Digital Screen-Product promotion Bench with Backrest Enclosed Lounge: Carpeted floor Digital Screen Teller area: Digital Display Characteristics of Regular Branch: Fascia: Printed Vinyl Logo Printed Vinyl Graphics Branch Directory with Printed Vinyl Graphics CSO Area: Printed Posters for Product promotion Bench without backrest Business Lounge: Vitrified floor Printed posters


Placards on CSO Desk showcasing Services offered

Communication at the Self Service Lobby : ATM / Cash Deposit / Cheque Deposit

Different typres of Posters: Informational Mandatory Instructional

Lobby Manager

Badge: Glad to Help (Local languge to be used) Promotional Posters Car Loan Home Loan Mutual Funds


Regular Branch: Corporate Lounge Back Wall Product Communication

Regular Branch: CSO Desk Back Wall Service Promotion

High Street Branch: Corporate Lounge Back Wall Product Communication

Digital Display Corporate Brand Wall Service Promotion (Brand Communication) (Trust Building)

Product Communication

Brand Wall (Trust Building)

High Street Branch : CSO Desk Back Wall Product Communication (Digital Display)

Brand Wall (Trust Building)


HIGH STREET BRANCH

CSO Desk cluster and Quick Service : Digital Displays

Enclosed Private Lounge Area: Digital Display

Backlit 3D Logo

Queue Management Service

Branch Directory Backlit 3D letters Product Promotion

Digital Media

Speed Banking


REGULAR BRANCH

CSO Desk cluster and Quick Service: Product Promotion Posters

Semi Prvate Lounge area: Product Promotion Posters

Fascia Backlit Vinyl Graphics

Speed Banking

Branch Directory Vinyl Graphics Fascia


Treetem Pole Design- Elephant Design Pvt. Ltd. Background: Elephant Design Pvt. Ltd. is a Pune based Strategic Design & Innovation consultancy founded in 1989, with over three decades in design business it has impacted some of India’s most well-known brands. The company represents India at Design Alliance Asia as founding associates. It is a multidisciplinary design studio with verticals such as graphic design, packaging design, retail design, product design, and UI UX design. Elephant Design has been named India’s Number 1 Design Agency in 2016, 2017, 2018 in the Brand Equity Reckoner published by Economic Times, India. The campus has many trees planted several years ago, which have grown to form an integral part of the company and its people. The Silver Oak Tree (Photo on the right) grew more than 45 feet tall and was like a family member. Its shade in the afternoons created a space for impromtu meetings over coffee. It formed part of most of the photographs. The tree fell sick and was lost in early 2018. As a tribute to the tree, a concept of Totempole was born. DESIGN BRIEF: The totem pole should represent the Elephant Values which shape the future of the company, just as silver oak shaped the environment. Structure: The construction had to be done without disturbing the exisiting staircase. A modular structure was developed which could be constructed in parts and assembled on site. Materials: The materials had to be selected to withstand external temperatures. WPC- wood polymer composite boards were choosen because of its light weight properties and ability to withstand harsh climate. Aluminium was used due to its light weight properties and ease of construction. Colours: Inspired from the traditional totempole colours. Small mock-ups and prortotypes were made to understand and analyse the structure. Video of the making of totem pole: https://www.youtube.com/watch?v=okIzuvJ2eck

Elephant Design Pvt. Ltd. Pune


Elephant Values:

Empathy

• EMPATHY: Approaching every design problem with a user centric-empathetic approach. • EXPLORE: The explorer quality of elephant design to look for out of box solutions yet being grounded with the design brief and reality. • HONESTY: The company believes in honesty and transparency.

Explore

• EXPERTISE: Delivering expert solutions in multiple disciplineProduct design, commincation design, packaging, retail experience design, UI UX design by having a strong research and being detail oriented.

Honesty

• VALUE ADD: Always adding that little extra to make the design more meaningful and valuable. Expertise

Symbolic Representation Human face: Empathy A human is best known to express empathy and compassion. Eagle: Explore Known for its ability to fly high up in the sky exploring for food yet capable of keeping an eye on its nest.

Value Add

Dog: Honesty Known for being loyal to its master. Dog is considered to be honest and loyal. Honey Bee: Expertise Known for the creating a perfect honeycomb structure, being hardworking and sincere persistent in creating quality structures. Cow: Value Add Most useful animal for human beings. Provides milk which produces dairy products. The waste produced - cowdung and urine is used as a natural fertilizer. Hide is used as leather, meat is also consumed.

Sketching concept

Colour coding and layering

Mock-up: paper and thermocol


Prototyping: Using thermocol and cardboard a 1:1 scale prototype was made to understand the proportions, and complexity of execution at site. The animal faces were created by layering of thermocol to give the faces a 3D effect. The elephant head was made using folding paper technique, to create the 3D effect. The base structure of pole was made using cardboard and the pole was given a chamfered edges to mae the pole appear like a wooden log. The faces wrapped around this champefered edge, for more 3D look.

Building a 1:1 Scale prototype using cardboard and thermocol

Treetem Pole


Team photo with the creation

Silver oak bark is visibile from at the base. The vines will grow over time covering the base of the treetem pole.


COLOUR & FORM STUDIES

Sem 2 (Duration - 3 weeks) MIT Institute of Design, India

Radii manupulation

Strip form transition

Solarization:


SKETCHING Freehand- isometry

Sem 2 (Duration - 4 weeks) MIT Institute of Design, India


Capturing Toronto moments through sketches.. Keep following !!

https://www.linkedin.com/in/tanmayarao/

https://www.instagram.com/raotanmaya/

Thank You !! Merci !!


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