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Friends to travel with.. .
Welcome to our Travel Club Touring Program for January - April 2022 At Coal River Coaches, we’re not just hooked on touring, but on the way travel makes you feel. Our promise is to craft adventures you will want to re-live forever. Our story began more than 25 years ago, when a young(er) Rob bought his first Bedford bus and began taking trips around Tasmania, he explored the back roads, shared stories, met the locals and learnt the history along the way. From that bus, Coal River Coaches was born. Discovering a passion for tourism and a knack for business, Rob expanded, connecting people, places, and experiences. Building a team of like-minded, passionate professionals all working together to offer the moments you live now to become the memories you’ll relive again and again with the stories you will share forever. We have the experience and local knowledge to craft day trips and extended tours that make you feel excited. We tour to see new things, visit old favourites and always excite your senses. As they say, ‘when you’re in the moment, it’s not what you know, but who you know’, and you will quickly discover how many local secrets our team know for you to discover. So, turn the page and join us to create a fabulous tomorrow……
WELCOME TO OUR JANUARY – APRIL 2022 TOURS PICK UP LOCATIONS (check each day tour for your pick-up time) Pick Up Point A Pick Up Point B
Dog Exercise Yard, South Street, Bellerive Graham Family Funerals Gravel Carpark, Risdon Road, New Town
Pick Up Point C Pick Up Point D Pick Up Point E
YMCA, Constance Avenue, Glenorchy Wrest Point Casino (outside foyer) / Vaucluse Gardens by arrangement Grant Hall, Lyell Highway (Bus Stop 49 on Highway), Granton
Pick Up Point F Pick Up Point H
Brighton Bowls Club, Butler Avenue, Brighton Fairway Rise / Springhaven Lifestyle Villages – Club House (Conditions apply)
Pick Up Point I
Clarence Lifestyle Village (Conditions apply)
OUR TOURS ARE EXCLUSIVE, ESCORTED FROM HOBART AND OUR MEMBERSHIP IS FREE WE ARE LOOKING FORWARD TO 2022 BEING THE YEAR TO BRING THE TRAVEL CLUB MEMBERS TOGETHER TO ENJOY ALL THE NEW EXPERIENCES We maintain all hygiene protocols aligning with the latest guidance for COVID19 Management All our team have been trained in safe practices and are fully vaccinated
January 2022
The Great Southern Train Adventure
Friday 7th January – Thursday 13th January
7 Days/6 Nights tour
Pickup points All aboard… planes, boats, and trains. You will not want to miss our first interstate adventure of the year. A fun filled tour packed with highlights across four states. The first two nights set the mood on the Gold Coast visiting the “Australian Outback Spectacular Show”, spending a day touring Mt. Tamborine - some say this region is the green behind the gold, making the Gold Coast so seductive! Then we are off to Brisbane for a serene lunch cruising the Brisbane River on the Kookaburra Queen, a wonderful way to see thecity and partake in the delicious locally sourced gourmet buffet lunch watching the city skyline as you float on past the Story Bridge, the Southbank Parklands and more. After a few restful days we then board our train to Adelaide. will include an incredible beachside dining experience in northern NSW, an immersive day in the Hunter Valley and Newcastle region and will also provide the opportunity to take in Victoria’s iconic Twelve Apostles. The stunning journey between Brisbane and Adelaide feels like nowhere else in Australia. Relax with everything taken care of on board including fine dining, premium wines, and world-class hospitality, as you are transported from buzzing cities to diverse landscapes and natural marvels.
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Price: Twin Share $5349 per person | $5649 per person Inclusions: Flights | Accommodation | Train travel | Entry Fees to all Attractions | Transfers |6 x Breakfasts | 4 x Lunches | 6 x Dinners | All off train experiences |Drinks on board the train
Pick up times will be advised closer to the departure date.
Southern Lavender
Sunday 16th January
Immerse yourself in one of nature’s finest fragrances. Today we head to Port Arthur Lavender Farm a family owned and operated Tasmanian story. Stroll around the Lavender trail, take the self-guided tour or browse the range of unique handmade products. Lunch will be enjoyed whilst taking in the ocean views. Since we are on the Peninsula, we cannot drive past our favourite landmarks - Pirates Bay Lookout, Blow Hole, Tasman Arch & Devils Kitchen. Add some extra fun to the day by adding a Lavender touch to your outfit! Price: $120 per person Inclusions: Morning Tea | Tour | Lunch | Prize for most inspirational Lavender touch
Nuts about Stanley Sunday 23rd – Wednesday 26th January This tour is full however ask us about waitlisting 4 Days/3 Nights tour
A-8:50 B-8:10 C-8:00 D-8:30 E-8:30 I-8:15 H-8:30 Sorell Bus Interchange-9:30
Destination Stanley - located on the northwest coast of Tasmania. Home to the extraordinary landmark The Nut, allowing time for those who wish to walk or take the chair lift to the top. We start with a tour of an up-close visit to the cliff top towers of the Woolnorth Wind Farm and visit to the Woolnorth historic precinct for morning tea, while driving through dairy lands of the Van Diemen's Land Company, VDL Farms (established in 1826), Australia's largest dairy farm. Finally, a visit to breath taking Cape Grim where we see the wonderful coastline, breathe the Cleanest Air in the World, and witness all the islands off the NW coast of Tasmania. On our return to Stanley we stop at Highfield House to immerse yourselves in the settlement history can walk through the old homestead, outbuildings and surrounding gardens and immerse of this significant property so intrinsically linked to the development of the Circular Head community. Day 3 is a tour through the Tarkine the second largest temperate rainforest in the world and the largest temperate rainforest in Australia, with over 400,000 hectares of virgin wilderness with dinner at Hursey’s Seafood a treat not to be missed. Heading home stopping along the way to enjoy lunch, perhaps some chocolate or raspberries. Price: Twin Share - $1,100 per person | Single - $1,380 per person Inclusions: Departure Day Morning Tea | Accommodation at Stanley Seaview Inn | Most Meals | All Tours Additional Tour Options: The Nut Chairlift - $17 per person
Pick up times will be advised closer to the departure date.
Sunflower Festival
Sunflowers symbolise loyalty and adoration thanks to the myth of Clytie and Apollo…. Join us for a day celebrating this unique flower at the Spring Bay Sunflower Festival. Enjoy a delicious lunch on the way at Spring Bay Hotel and have a wander around the scenic port of Triabunna. We will then join in the festivities at The Spring Bay Mill of art & music for the afternoon.
Saturday 29th January
Price: $130 per person Inclusions: Morning Tea | Lunch | Entry to Sunflower Festival
February 2022
Escape to Launceston Saturday 5th February – Sunday 6th February
A-9:00 B-8:20 C-8:00 D-8:35 Vaucluse 8:45 Sorell Bus Interchange 9:30
Pickup points One of Australia's oldest cities, Launceston has one of the best-preserved early cityscapes in Australia with its elegant Colonial and Victorian architecture and century-old parks. Just a short walk from the city centre, Cataract Gorge is a slice of wilderness right in the heart of town and Launceston's star natural attraction. There's also plenty of culture on offer at art galleries, museums and design studios. The Queen Victoria Museum and Art Gallery is the largest regional gallery in Australia. On the way back to Hobart enjoy the stop at Evandale, being one of the best preserved historic towns in Australia. Its late-Georgian and early-Victorian buildings and relatively untouched streetscape offer a unique glimpse into Australia's past, with some buildings dating back to 1809. A visit to the markets is a must do. Price: Twin Share - $430 per person | Single - $630 per person
2 Days/1 Night tour
Inclusions: Departure Day Morning Tea | Dinner at Country Club Casino |Accommodation
Pick up times will be advised closer to the departure date.
Norfolk Island Monday 28th February – Monday 7th March 8 Days/7 Nights tour Limited Seats Available
What an amazing place to visit. Defined by the famous Norfolk Island pines, jagged cliffs, sandy beaches, and reef-protected waters. Experience the stories and history of yesteryear. A fun fact - the entire Island has only one roundabout and there are no traffic lights! There is also no public transport. Cows (not a typo) have the right of way on all roads on the island. You will not want to miss this tour! Price: Twin Share - $4000.00 per person | Single - $4700.00 per person *New Itinerary available Inclusions: Flights | Accommodation | Tours | 7 x Breakfasts | 7 x Dinners | Transfers | Foundation Day Celebration Lunch
Pick up times will be advised closer to the departure date.
Get in Quick
Maria Island Explorer
Rich in indigenous and European history, abundant in wildlife, boasting spectacular views and remarkable geological features, the entire island is a National Park, managed by the Tasmanian Parks and Wildlife Service.
Friday 25th – Sunday 27th February
On our first day of touring, we travel to Orford and visit the Buckland Bushland Gardens, Mum & me, and Boomer Bay before relaxing at our hotel for the evening in readiness for our early morning start. We will meet our cruise, for our day exploring Maria, at the Triabunna Marina and will circumnavigate the island and learn all about her many secrets and stories before we stop for lunch onboard the boat at anchor in a remote bay. After lunch we will have some to explore the island on foot, the short walks from Darlington are the Painted Cliffs and Fossil Cliffs, or just sit and watch the wombats. We head back to our hotel approx. 4.30pm.
3 Days/2 Nights tour
We have a relaxing start to our last day, you may like to walk from East Shelley Beach to Spring Beach before we visit Spring Bay Mill on our way home. Price: Twin Share - $850 per person | Single - $990 per person Inclusions: Departure Day Morning Tea |Accommodation at Blue Waters Hotel | Full day Maria Island Cruise incl Lunch | some meals
Pick up times will be advised closer to the departure date.
Tahune Adventures & Castle Phoenix
Sunday 6th February
Enjoy a day out exploring two iconic destinations of the Huon Valley! Highlighted by experiencing the Tahune Forest and learn about the regeneration process occurring since the fires swept through. We will have a 1 hour guided walk to understand the full impact of the fires and how mother nature is reinvigorating herself. Enjoy a delicious BBQ lunch overlooking the river and take a walk on the Airwalk if you dare!! We then head deeper south to explore the artistry and gardens at Castle Phoenix – truly a sight to behold and a story to hear! Price: $130 per person Inclusions: Morning Tea | Entry fees |Guided 1 hour tour at Tahune Airwalk | Deluxe BBQ Lunch | Guided Tour and refreshments at Castle Phoenix
Hastings Caves & Cockle Creek
Saturday 12th February
A-8:30 B-8:15 C-8:05 D-8:45 G-9:00
Departing Hobart and driving south towards Hastings Cave State Reserve. Enjoy the breathtaking views of Mount Wellington, the apple orchards, and cherry farms. Once at Hastings Caves you can choose to relax by the pool, paddle in the Thermal Springs or enjoy one of the many walks throughout the rainforest – maybe even sighting a Platypus! Lunch will be enjoyed by the pool in one of the BBQ huts. If you’re feeling adventurous maybe explore Newdegate Cave - The largest Dolomite cave in Australia. A guided tour which lasts approximately 1-hour can be booked as an additional tour. We will then continue southwards to Cockle Creek which sits on beautiful Recherche Bay at the edge of the Tasmanian Wilderness World Heritage Area and is the furthest point south that one can drive in Australia. Price: $95 per person Inclusions: Morning Tea | Thermal Springs & Walks entry | Lunch Tour Option: Newdegate Cave Tour - $19.20
A-7:30 B-7:35 C-7:25 D-7:50 E-7:10 F-7:00
Evandale Village Fair & National Penny Farthing Championship
The Penny-Farthing, also known as a high wheel and ordinary, was the first machine to be called a bicycle. It was popular in the 1870s and 1880s, with its large front wheel providing high speeds (owing to it travelling a large distance for every rotation of the legs) and comfort the large wheel provides greater shock absorption. Each February in Evandale Penny-Farthing enthusiasts from around the world converge on the small village for a series of penny-farthing races, including the national championship. Enjoy a day filled with entertainment, food, and great competition. Lunch will be at your own expense.
Saturday 19th February Price: $ 85 per person Inclusions: Morning Tea | Entry Ticket
March 2022
A-7:00 B-7:40 C-7:50 D-7:00 E-8:20 F-8:35 G-7:30 H-7:25 I -7:35
Pickup points
Rod Stewart Concert
This tour has been rescheduled due to COVID. We have been advised that the rescheduled Concert date is still going ahead. We are taking expressions of interest only for this tour for the moment.
Sunday 13th – Wednesday 16th March
Please ask for an itinerary if you are interested.
Price: Twin Share - $2,895 per person | Single - $3,295 per person
4 Days /3 Nights tour Inclusions: Flights to Melbourne and return to Hobart | tours to Bendigo, Ballarat & Yarra Valley | Accommodation at 4* Hotels | most meals | Concert Ticket
The Simply A - MAZE - ING Tour Saturday 26th – Monday 28th March
Join us on a fun tour of getting lost and finding ourselves again at two of the most world-famous Mazes – both with very different stories and purposes. This year, owner of Rupertswood Farm, designed his maze to be of a Merino sheep in recognition of the wool industry of Australia. Each year he has a unique design and focus – I wonder what we will see when we visit??? We will make our way up to Tazmazia on our second day. We have 8 different mazes and the village of Lower Crackpot to discover including the best ladies loo on the planet! We will take our time here and enjoy lunch. Once we are mazed out, we will visit Pearns Steam World on the way back to our hotel for dinner. After a hearty breakfast we will begin to head home with a call in to the Carrick Copper Art Gallery on the way. Price: Twin Share - $940 per person | Single - $ 1005 per person
3 Days/2 Nights tour
Launceston Nursey Tour
Sunday 6th March
Inclusions: Departure Day Morning Tea | All Entry Tickets | most meals | Accommodation at Entally Lodge
Pick up times will be advised closer to the departure date.
Enjoy a relaxing day out wandering through some of our northern nurseries – Niche, Red Dragon Nursery and then learn all about Bonsai at the Bonsai Centre before heading home withall our purchased goodies for making our gardens even more beautiful. Lunch is at the famous Glebe Gardens café.
Price: $ 85 per person Inclusions: Morning Tea | Lunch at Glebe Gardens
Depot 7:40 A-8:15 B- 8:30
Celebrating all things Glover
Saturday 12th March
The Glover Prize has become one of Australia’s most significant awards for landscape painting. It is awarded annually for the work judged the best contemporary landscape painting of Tasmania. The Glover Art Show is an optional as there is much to see and do in Evandale. Art Show entry fee is $8.00 and can be paid upon entry. As we approach Evandale a quick stop to enjoy the gardens at Tasmanian Gourmet Sauce Co, a great place to purchase any jams or sauces you may need. Some free time in Evandale to enjoy the local shops or have lunch or enjoy the Art Show. We depart at 2:30pm heading to John Glover’s home, Patterdale, for a private guided tour of where he created some amazing art pieces. Lunch & entry to art exhibition at own cost Price: $95 per person Inclusions:| Morning Tea | Entry to Patterdale - John Glovers home
St Patrick’s DayHigh Tea
A-7:00 B-7:15 C-7:30 D-7:00 E-8:00 F-8:15
Knock-knock… Who’s there? Irish … Irish who? Irish you a happy St. Patrick’s Day…. Time to check out your wardrobe, anything green will do! As the tradition goes, wearing green on Saint Patrick’s Day is supposed to make you invisible to leprechauns otherwise you risk being pinched! Warning… Our drivers have Irish blood!!! All aboard, as we head to Freycinet to celebrate this fun day out. Our coach passes the longest, loveliest beaches, sparkling coastlines and laidback towns and classic seaside villages. Beep past Buckland, Ogle at Orford, Toot passing Triabunna, Sing along at Swansea, Clap at Coles Bay all ready for Fun at Freycinet!
Thursday 17th March Price: $110 per person Inclusions: Morning tea | High Tea | Prize for the best Green Outfit
A-7:45 B-7:15 C-7:00 D-6:40 E-6:45 F-6:30
Tasmanian Garlic and Tomato Festival
Sunday 20th March
Nestled on the edge of the bush just north of Hagley you will find Tasmanian Natural Garlic & Tomatoes and the world’s best tomatoes and garlic. Just ask some of the world’s top chefs, who have been seeking them out since 2012. Growing the largest range of heirloom tomatoes in Australia, with around 130 varieties each year, in every colour imaginable and suited to every taste and purpose. They also grow around 15 cultivars of cool climate garlic, each with its own season, flavour and use. Who knew that there could be so many varieties!! We join them for the annual Festival - It’s a day steeped in everything tomatoey and garlicky. With produce, guest speakers, competitions and more, it’s a great day out in the glorious Tasmanian countryside.
Price: $95 per person Inclusions: Morning Tea | Entry to Festival
April 2022
Crawleighwood Garden & Peppermint Bay Sunday 3rd April
A-7:00 B-7:40 C-7:50 D-7:00 E-8:20 F-8:35 G-7:30 H-7:25 I-7:35
Pickup points One of Blooming Tasmania’s favourite gardens. Crawleighwood is a delightful 3.5ha garden featuring rhododendrons, maple woodlands, Gondwanan rainforests species, rare and unusual plants – it’s a hidden treasure to wander and enjoy. We will have a delicious lunch at Peppermint Bay Hotel overlooking the D’Entrecasteaux Channel and Bruny Island. Take some time to wander throughout their kitchen garden and check out what’s in season. We will continue to explore some interesting nooks and crannies in the area on our way home. Price: $130 per person Inclusions: Morning Tea | Guided Tour of Crawleighwood | Lunch at Peppermint Bay Hotel
A-8:10 B-8:30 C-8:15 D-8:50 G-9:45
Bruny Island Escape Thursday 7th – Saturday 9th April
2 Nights/3 Days
Junee Caves Styx Valley & Tall Tree
Saturday 9th April
With our very own Island paradise on our doorstep we take our time on this tour to savour all the delicious foods and soak up the sheer natural beauty of the landscape and the wildlife that calls Bruny home. This tour is limited to 20 people only so we can access the wilder parts of the Island!
Price: Twin Share - $950 per person | Single - $1,200 per person Inclusions: Departure Day Morning Tea| Ferry to Bruny & return| Accommodation with Bruny Island Escapes | 3 hr Pennicott Wilderness Cruise with Lunch | Private Tour of Hiba Gardens with Chocolate & Whisky tasting | Tour of Lighthouse| Tastings at The Honey Pot, Bruny Cheese & Get Shucked | Tour Bruny Island Historical Society | Guided Tour of Inala Museum & Jurassic Gardens | all Breakfasts | |Dinner at Bruny Premium Wines with Wine Tasting | Dinner at Hotel Bruny
Pick up times will be advised closer to the departure date.
Come along for a day of learning and admiring the tall trees of the Styx River Valley. The Giant Ash trees in the Styx Valley are the world's tallest flowering plants and are estimated to be over 350 years old. We will have morning tea in the forest then take a short, guided walk through the trees. After lunch your guide will take you to the Junee Caves. This reserve is just south of Mt Field National Park and accessed by a short drive from Maydena. A nature trail through Jurassic type forest leads to the entrance of the cave where the Junee River appears out the side of a mountain after travelling 30 kilometres underground through a system of almost 300 caves. Your guide, assisted by interpretive signs will describe the Junee Cave system, which includes Niggly Cave, Australia's deepest cave. This tour is limited to 20 people only so we can access the wilder parts of region. Price: $120 per person Inclusions: Morning Tea |Lunch | National Park Pass
A-7:55 B-8:10 C-8:25 D-7:45 E-8:40 F-8:55 G-7:30 H-7:45 I -8:10
Good Friday Fish Fry
Join us to celebrate Good Friday. Enjoy a picturesque drive to Orford where we dine on freshly caught fish whilst overlooking the beautiful crystal blue waters of Spring Bay from the Eastcoaster Resort. Afterwards enjoy a leisurely stroll to soak up the atmosphere and then head back home
Friday 15th April Price: $ 95 per person Inclusions: Hot-cross buns for Morning tea | Lunch
Top End & Tiwi Islands Discovery Monday 18th – Wednesday 27th April
10 Days/9 Nights tour
A-8:00 B-8:20 C-8:35 D-8:10 E-9:00 F-9:15 G-7:45 H-7:45
Get Off The Beaten Track And Discover The Diverse Landscapes Of The Northern Territory. Connect To The Land & Culture Like You Have Never Before. The NT Is The Place To Be - outdoor activities, visit Iconic sights, art & culture. We travel far into the Never Never of Litchfield National Park and enjoy the untouched rainforest, hot springs, magnificent waterfalls, and stunning scenery. You will see why it has gained the reputation as the jewel of the Northern Territory’s crown before heading to Katherine Gorge and Mataranka for an Outback Experience like no other. We then return to Darwin for our tour of discovery to The Tiwi Islands and their people. Darwin city will be our home for the next few days as we take the time to understand the important military history in time for our attendance at the Anzac Day Dawn Service on the 25th April. This is directly across from our hotel so a hot breakfast will be waiting for us on our return! You have a free day to explore at your leisure (make sure you watch out for those Crocs though!!) before heading home. Price: Twin Share - $4,700 per person | Single - $5,550 per person Inclusions: Flights | accommodation in 4* properties |entry to all tours| all breakfasts |Some Lunches & Dinners * see Full Itinerary for all inclusions*
Pick up times will be advised closer to the departure date.
Artist In Residence
If you have a creative or artistic streak and want to be inspired or simply enjoy wandering art galleries, then join us as we venture to Launceston to visit the many local artisans. The Tamar Valley region is home to many of our talented Tasmania artists. Our visits include Artisan Pottery at Robigana, and Greenoaks Gallery, with a delicious lunch and a beautiful view over the vineyards at Vello Wines. We then head to Design Tasmania for the afternoon.
Saturday 23thApril Price: $130 per person Inclusions: Morning Tea | entry to all galleries | Lunch at Vello Wines
Depot 7:00 A-7:15 D 7:35 B-7.50 E-8:05 F-8:20
BOOKING INFORMATION AND PAYMENT METHODS • • • • • • • • • • • • • • • • •
Book online with Try Booking - https://www.trybooking.com – search 97a Post in booking request/s with cheque to PO Box 73, Richmond 7025 and we will do the rest, please include your pick-up point and best contact number. Phone or visit our office and we can make a booking on Try Booking for you and provide you with a receipt. BANK TRANSFER: BSB: 807 009 Account: 6017 6352 Name: RS Byrne DAY TOURS: to secure your seat, full payment is required immediately. If you are unable to attend a day tour, we require 48 hours’ notice and we can provide you with a credit to use on another day tour. Cancellation under 48 hours is non-refundable. MULTI-DAY TOURS: to secure your seat, a deposit is required immediately. This deposit is non-refundable and non-transferable to other tours. There will be a final date provided for the remainder of the package payment. PASSENGER FORMS: All travellers on our Multi Day and Interstate/ International Tours are required to complete a Passenger Form which includes details of dietary, mobility and next of kin. This only needs to be completed once or updated when your details change. COVID19 VACCINATION: We require your COVID Vaccination information and ask for copy of your Vaccination Certificate to keep on file when you pay your initial deposit for a tour booking as our suppliers such as hotels & airlines are now requiring this information. If we cancel a tour for any reason, we can provide a refund or credit to be used within 18 months. PICK UP: If you have a group of 6 or more, we can arrange a separate pick up for you. POSTAGE: Due to increased cost of postage & delays we will not be posting payment receipts. We encourage you to visit us at our office if you require a receipt or provide us with an email address. TRAVEL INSURANCE: We strongly recommend you obtain appropriate travel insurance at the time of paying your deposit for any of our multi-day tours. We can provide you with a quotation. PRICE CHANGES: Prices may change without notification. ITINERARY CHANGES: We reserve the right to alter or omit any part of the itinerary. SAFETY: Coal River Coaches reserves the right to decline to carry anyone if it is felt the individual cannot cope with the requirements of the tour, or who may require services that we cannot guarantee will be available, or if meals (due to certain dietary requirements) cannot be catered for. SEATING: Coal River Coaches now operates with a Seat Rotation system on all Coach Tours. WAIT LISTS: If a Tour that you want to go on is full, we can pop you on the “Waitlist”. This means if we have a cancellation, we will contact you. Our Tours are subject to COVID-19 restrictions and the venue & events in which we attend. If there are any changes or cancellations, we will contact you .
Phone: 03 6272 2645
Email: tours@lovetasmaniatours.com.au
97a Grove Road Glenorchy Tasmania 7010
GENERAL TERM S & CONDITIONS - TOURS CONTRACT These terms and conditions ("conditions") form the basis of the contract between you and RSB Travel Pty Ltd (also trading as Coal River Coaches and Love Tasmania Tours). It is important that you read the contract carefully to ensure that you understand your rights and obligations. Your contract may also include additional terms and conditions applicable to a special offer or promotion, and/or depending on your tour and/or destination specific terms. You confirm your understanding and acceptance of the conditions and the contract by paying your booking deposit or otherwise paying any part of the price of your tour. If you do not understand and accept the conditions and the terms of the contract, you should not make any payment to us and in this case, we will cancel your booking. If you make a booking on behalf of any other person, you represent to us that you have their authority to make the booking on their behalf and to legally bind them to the terms of the contract, including the conditions. You, your, guest or passenger means the person who makes the booking and each person covered by the booking. We may amend these conditions from time to time. You will be bound by the current version of the conditions at the time you make your booking. All travel involves risks. We strongly recommend you take out comprehensive travel insurance with a reputable insurance company to cover you against risks associated with your tour including cover for loss of luggage, medical expenses and costs and expenses incurred due to cancellations, delays or other disruptions. We are an authorised representative for NIB insurance. Please ask us if you would like a quote. Force Majeure: Very rarely, we may be forced by “force majeure” to change or terminate your arrangements after departure. If this situation does occur, we regret we will be unable to make any refunds (unless we obtain any from our suppliers), pay you compensation or meet any costs or expenses you incur as a result. RSB Travel Pty Ltd assumes no liability for any loss, damage, or entry of any nature in whole or in part resulting from an Act of God or any other force majeure condition including without limitation: fire, volcanic eruption, environmental pollution or contamination, inclement weather, earthquake, low or high water levels, flood, water or power shortages or failures, tropical storms or hurricanes, riots or civil commissions or disturbances, and any other acts of a similar nature, sabotage, arrests, strikes or labour disruptions, restraint of rulers or peoples, expropriations, acts of terrorism, war, insurrection, quarantine restrictions, government health advisories, or warnings or alerts of any kind of nature, government seizures, refusal or cancellation or suspension or delay of any government authority or any license, permit or authorisation, damages to its facilities or the travel supplier and its facilities, or any other unforeseen circumstances or any other factors unforeseen by RSB Travel Pty Ltd that impacts negatively on, or hampers, its ability to fulfil any of its contractual conditions. In the event that any of these conditions apply, RSB Trave Pty Ltd shall be excused, discharged, and released from performance to the extent such performance is so limited or prevented, without liability of any kind. MEANING OF WORDS “destination specific terms” means terms and conditions specific to a particular tour, as published in the tour brochure or on our website for the relevant tour. “force majeure event” means any act of God, war, terrorism, fire, flood or any other extreme weather conditions, loss of power, epidemics or pandemics, industrial disputes, slow-downs or other strike activities, riots or civil disturbances, acts of government, semi government or other authorities, inability to obtain any necessary licence or consent and delays caused by subcontractors, suppliers or other third parties (including telecommunications carriers), material shortages or other disruption to the tour beyond our control. “passenger booking form” means your contact details which you have provided to us at the time of making your booking, as amended by any written notice you may provide to us from time to time. “itinerary” means the Itinerary for your tour issued by us, subject to any amendments made by us from time to time in accordance with the contract.
Page 1 of 6 RSB Travel Pty Ltd – Tour Terms & Conditions - 16/06/2020
“personal information” means information about you and any other person for whom you make a booking, including your name, address, phone number and other contact details, details of your next of kin, your passport number, credit or debit card details, and information about your health, medical needs, dietary requirements and any disabilities or other special requirements. “service provider” means any independent contractor engaged by us to provide a tour or any part of a tour and includes an operator. “tour” means a tour or journey package offered or provided by us. “tour departure date” means the scheduled departure date for the tour set out in your Itinerary. “your tour” means the tour you have booked with us, as outlined in your Itinerary. BOOKING & PAYMENT A Passenger Booking form must be completed for each Extended Tour. The Booking Form acknowledges your acceptance of our Terms & Conditions. All tour prices are quoted in Australian Dollars Tour Payments: Payment is accepted via bank transfer or credit card. A credit card surcharge will apply. If you pay us by credit card, a surcharge will be added with the surcharge amount being advised at the time of payment. There is no surcharge for payments made by cash or direct transfer to our nominated bank account. Bank transfers can be made to: RSB Travel Pty Ltd - BSB: 807 009 Account: 6017 6352. Please use your name or invoice number as the reference and send an email advising payment to accounts@coalrivercoaches.com.au Day Tours: Full Payment is required to secure your placement on each Day Tour. Day Tours are non-refundable Travel Club Extended Tours: A non-refundable deposit is required to confirm your placement on the tour. A new Passenger Booking Form must be completed or the previous one dated and signed thus advising no changes to the details supplied are required. Please refer to the destination specific terms of the tour for deposit, payments and other conditions which may apply. Extended Tours: A non-refundable deposit of 20% is required to secure placement on any Extended Tour. The balance of the tour is payable 45 days before the date the tour departs (unless stated otherwise in your tour itinerary or destination specific terms for your tour). If the tour is booked within 45 days of the tour departing, then full payment must be made immediately. Booking deposits are not refundable and are not transferable to other tours or bookings. Should full payment not be received within 45 days of your tour departing, we will cancel you from the tour. Your deposit is not refundable, and you cannot transfer to another tour. You may make a booking directly with us or through a travel agent. Your booking will be confirmed only when we have received your booking deposit; or If your booking is made 45 days or less before the tour departure date, the tour price, and all other amounts payable under the contract. You must pay your booking deposit within 7 days after making your booking. If we do not receive your booking deposit within 7 days after you make your booking, we will automatically cancel your booking without further notice to you. If you have made your booking through a travel agent, your travel agent should forward your booking deposit or tour price to us on your behalf. However, payments by you to your travel agent are not considered to be payments by you to us. We will consider payment has been received by us only when we receive payment from your travel agent.
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Any accommodation, sightseeing or flights we book for you separately to those stated in your Itinerary are not included in the booking deposit or tour price and you must pay both the deposit and full costs for such additional services separately to the booking deposit and tour price. Any requests for such additional services will not be processed until your booking deposit is paid in full. Any changes or additions made to your itinerary will incur additional costs. If you wish to change any incidental component of your booking, such as any pre- or post-tour accommodation or add-ons, you must contact us. We may accept or reject your request at our absolute discretion and if we accept, you must pay a change fee to us for each change and any additional costs resulting from the change. Additional costs may include additional overnight accommodation required as a result of any change to Your flights. PRICES, INCLUSIONS & FEES Extended Tours | Travel Club Tours | Day Tours All tour prices are quoted in Australian Dollars. We reserve the right not to honour any published prices that we determine were erroneous due to printing, electronic, or clerical error. If You make a booking based on erroneous pricing, We will offer you the option of cancelling the booking and receiving a refund of any amount paid by you or confirming the booking by paying the difference between the erroneous price and the correct price, as determined by us. Your tour price includes coach travel (as specified in your itinerary), accommodation (as specified in your itinerary), meals (as specified in your itinerary), and any specific entry fees (as specified in your itinerary). Unless otherwise stated as an inclusion in your itinerary, overnight accommodation required to meet your tour and/or any flight connections are not included in the tour price and will be at your expense. Flights are not included in your itinerary or tour (unless specifically specified). If you change your booking, other than by varying the tour departure date, you must pay a change fee of $50.00 per person. This fee is due to administrative expenses incurred by us in changing your tour and is a genuine and reasonable estimate of our expenses. If you cancel your tour for any reason prior to your tour departure, you will be liable for the following cancellation fee: 45 to 35 days = 50% of Tour Price 35 days and less = 100% of Tour Price You may also be liable to pay cancellation fees to airlines and other third parties. We may vary your tour price at any time before you have paid the tour price in full to the extent necessary to meet any increase in the tour costs for reasons outside our control, including airfares, fuel, government taxes and charges, exchange rate fluctuations or other tour related costs or tariffs. We will not vary the tour price after we have received the total tour price from you, regardless of any increases in the costs incurred by us. We will notify you of any such variation using the details supplied by you on the Passenger Booking Form
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You are responsible for and must pay for all costs and expenses incurred by you as a result of any change made by you to your itinerary before or after your tour departure date. This includes changes due to illness or other personal reasons. CANCELLATION, MINIMUM NUM BERS, DELA YS & CH ANGES TO YOUR ITINERARY While every endeavour will be made to supply all services as per your itinerary, we and the operator reserve the right to replace or omit a service. Where possible we will supplement this service with an alternative service. This may not always be possible due to local operators or local conditions. Day Tours: A Day Tour can be cancelled by telephoning us. Day Tours can be transferred to another Day Tour without penalty. If your new Day Tour is more expensive, you must pay the difference along with any fees or surcharges. If the new Day Tour cost is lower, that amount will be held, by us as a credit for your use towards any future Day Tour. This amount must be used within 12 months of the credit being issued. Entry fees included in the tour cost may not be transferred to another tour. If you cancel on the day the tour departs, the full value of the tour is forfeited. Travel Club Extended Tours: You may cancel a Travel Club Extended Tour by phoning us or by sending us written notice of cancellation. Your deposit remains non-refundable and cannot be transferred to any other tour or person. If you change your mind, your deposit will be forfeited and cannot be transferred to another tour or person. Refer to destination specific terms for your itinerary conditions. Extended Tours: You may cancel an Extended Tour booking by sending us written notice of cancellation. If you cancel a booking, you will be liable to pay a cancellation fee. Minimum Numbers: Your booking is conditional on us receiving a minimum number of tour passenger bookings to operate the tour. Where sufficient numbers cannot be achieved, we may cancel or delay a scheduled tour or tour departure date. Cancellation: If we cancel a tour, for whatever reason, before departure: we will use reasonable endeavours to offer you the closest available tour departure. If the proposed alternative tour is: (i) (ii) (iii)
cheaper than Your original tour price, we will refund the difference to you; or more expensive than your original tour price, you must pay the difference to us. if you do not accept the proposed alternative tour within 7 days of being notified by us of the alternative, We will cancel your booking, refund to you all monies paid directly to us and will have no further liability to you; and
We are not liable for any third-party costs you may incur. If we delay the departure of a tour, for more than 7 days, you may terminate this contract and we will provide you with, at your option, either: (a) a full refund of all amounts paid to us; or (b) a credit towards future tours with us which will be valid for 24 months from the date you notify us of the termination of this contract. YOUR TOUR OBLIGATIONS For the benefit of everyone on your tour, the Operators reserve the right to accept or reject any person as a tour participant whose conduct or health is deemed incompatible with the interests of other participants.
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You must be in good health to participate in our tours. RSB Travel Pty Ltd will take all due care to ensure that you understand the tour you have purchased, and the risks associated with participating in the tour. You as the participant will let us know of any underlying health issues or health issues that may impede you in enjoying or participating safely on this tour. By completing the Passenger Booking Form, you declare to RSB Travel Pty Ltd that you are in good health and able to participate in the tour. At our discretion, you may be asked to provide a Doctor-signed medical form to ensure you are fit and well enough to participate in the tour. This will be decided upon by the information that you must declare to us when making the booking on your booking form. Failure to declare medical issues can impact on your travel insurance, third party operators who are employed by us to operate the tour, other passengers, and Coal River Coaches’ Travel Club. Government regulations prohibit consumption of alcohol on all modes of coach and vehicle transport. As such, alcohol cannot be consumed or carried onboard. It can be stowed underneath the coach. You must obey all directions given by your Coach Captain or Tour Leader. Smoking is not permitted on transportation or in accommodation. SPECIAL ASSI STA NCE You must report any disability requiring special attention to RSB Travel Pty Ltd at the time the reservation is made. The Operators will make reasonable attempts to accommodate the special needs of disabled passengers or those with mobility issues, but is not responsible in the event we are not able to do so, nor are we responsible for any denial of services by carriers, hotels, restaurants or other suppliers or operators. Where possible, and appropriate, we are happy to provide extra assistance to mobility or passengers impaired by a disability. Many of our vehicles are all-ability coaches and we are proud to offer our assistance where possible and where it is safe for us, our employees, and operators to do so. ACCOMMODATION The accommodation listed for each tour are intended to be used as specified on the tour; however, if a change becomes necessary for any reason, we will endeavour to substitute it with an equivalent alternative. No refunds are provided for accommodation variations. Every effort is made to reserve your preferred accommodation request. It may occasionally happen that an accommodation provider supplies some double-bedded or twin-bedded rooms, as room configuration is at the discretion of individual hotels. A single supplement ensures a participant’s own room, not necessarily a twin-bedded room. DINING A restaurant or date of a meal may be substituted at any time due to reasons beyond our control. We cannot guarantee any that a venue can offer meals catering to specific dietary requirements. We will endeavour to liaise with operators, where possible, but cannot guarantee these requirements. HOLIDAY S During local or national holidays, some facilities such as museums and restaurants, sightseeing tours and shopping may be limited or not available. Alternatives will be offered whenever possible.
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TRAVEL INSUR ANCE Travel Insurance is strongly recommended to all travellers. Please let us know if you would like an obligation-free travel insurance quote. We recommend passengers investigate all Department of Foreign Affairs warnings regarding the safety of travelling to certain destinations. We will not be held liable for any act of government, terrorism, revolution, or other act. We reserve the right to cancel the tour at any stage due to an act of government or terrorism or force majeure. PASSPORTS | VISAS | HEALTH R E QU IREM ENT S Passport and visa requirements vary depending on your destination. The information which we provide is for guidance only, and we cannot accept any liability. We recommend that you contact the relevant consulate to check any restrictions that may apply. Requirements do change and you must check the up to date position in good time before departure. Please contact your doctor for advice on health requirements. It is your responsibility to ensure that you have a proper passport and visa and that no personal circumstances such as a criminal offence or travel to another country will affect your individual visa requirements, and that you have the required vaccinations to gain entry to any country which you are visiting. Most countries now require passports to be valid for at least 6 months after your return date. If your passport is in its final year, you should check with the Embassy of the country you are visiting. For further information contact the Australian Passport Office (www.passports.gov.au).Special conditions apply for travel to the USA, and all passengers must have individual machine-readable passports. Please check http://canberra.usembassy.gov.Up to date travel advice can be obtained from the Department of Foreign Affairs and Trade, visit www.dfat.gov.au or smarttraveller.gov.au. If you fail to take the necessary steps, we have no liability to you, and you will have to pay us any costs which we incur through helping you because of such failure on your part. Further, we are not liable to you for any illness or discomfort you suffer through failure to have required vaccinations or to follow medical advice. ASSUMPTION OF RISK By submitting a booking and/or any or all payment for a tour you acknowledge that You understand all written information provided by RSB Travel Pty Ltd. Along with the inherent risks associated with participating in the tour or activity. Please be aware that during your participation of a tour, certain risks and dangers may arise beyond our control, including, but not limited to, the hazards of traveling to undeveloped areas, travel by various means of transport, the forces of nature, political unrest and accident or illness in remote regions without means of rapid evacuation or medical facilities. We will not have any liability regarding the provision of medical care or the adequacy of any care that may be rendered. We will try to ensure that adequate measures are taken. PRIVACY & DATA PROTECTION You permit RSB Travel Pty Ltd to collect information about you so as to ensure that we can determine the appropriate tour for you. We will keep these records on file and will not share them with any other company unless we have written permission from you. SEATING RSB Travel Pty Ltd tours operate with seat rotation on all tours. Please be advised that all passengers booked must participate in this and special seating cannot be offered – even with the supply of a Medical Certificate. AIRFARES Airfares and prices include airport taxes, port and handling charges, or other charges when stated, and are always subject to airline and supplier availability. Airline and supplier availability, fare conditions and class of travel can change at any time up to the time of final payment. Routing restrictions and other special conditions may apply. Airlines and other suppliers or operators may withdraw or change their prices without notice before final payment. Airlines may change or cancel their schedules at any time. RSB Travel Pty Ltd is not responsible for any cost incurred to you as a result of these changes or alterations.
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TOUR NAME
DATE
BOOKED
PAYMENT DATE
PAYMENT PAYMENT AMOUNT DATE
PAYMENT FINAL AMOUNT PAYMENT DUE
NOTES
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Friends to travel with.. .
