Taste Swansea Food & Drink Magazine - Issue 14 - May/June 2020

Page 57

Running A Restaurant During Social Distancing Given the issues and government directives surrounding the Coronavirus and the need for social distancing, there is a very real prospect that as the country unlocks itself from isolation, the hospitality industry in particular will be told "you may open but you have to introduce socialdistancing measures". Here we examine what that could mean for your restaurant or cafe.

T here's

no doubt that COVID-19 took the

change the way you serve customers, in order

whole of the hospitality industry by surprise

to avoid close contact. It also means that you

and literally within a matter of hours of the

may have to remove tables and thereby

Prime Minster's statement that restaurants

reduce seating capacity in the restaurant, or

could remain open but for the public not to

allowing only a reduced number of covers in

visit them, the whole sector was thrown into

to the premises at one time, or allowing

the biggest crisis known. Customers cancelled

customers a given time allocation per table in

bookings in their droves and restaurants'

order to turn over tables. In addition, how are

income went from healthy to zero overnight.

you to protect your staff?

Of course, some are not likely to survive. And it wasn't as if the industry was in a great state in the first place with numerous chains going to the wall. But having been taken by surprise once there is no necessity to be taken by surprise a second time. The bare truth of the matter is that if you are one of the fortunate eateries which is likely to

Should restaurateurs have to adopt such

survive this crisis then you currently have

unusual methods then there will undoubtedly

plenty of time to prepare for re-opening and

be a hit on their income levels. We have

the potential complications that such could

already seen local shops allowing only one

involve. There is a very distinct chance that

shopper in at a time in order to accord with

the release from lock-down will be phased in

social distancing and that has without doubt

and that the restaurants and big events will be

impacted on the income and profit levels of

the last sectors to be allowed to re-open. That

the businesses. For some, it may be a matter

said, there is also talk of extending the social

of offering buffet service, certainly in the

distancing measures beyond the lock-down

shorter term, or introducing/increasing the

period. That therefore leaves you as a

takeaway and delivery model. This lock-down

restaurateur with the dilemma of opening an

is certainly the right time to be addressing

eatery with the complication of having to

these issues. As a business, is social distancing in restaurants even feasible?


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