A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S
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R E G I O N N E W S | U P C O M I N G O P E R AT O R T R A I N I N G | A C T I V I T Y F E E C O N T R I B U T O R S | C O N F E R E N C E H I G H L I G H T S
Tennessee Utility News Technology issue
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Wastewater Biosolids Update
AW WA Wa t e r L o s s S o f t w a r e & C o m p l i a n c e U p d a t e
17 H o w Te l e m a t i c s C a n H e l p U t i l i t i e s I n c r e a s e P r o d u c t i v i t y 2 0
M a n a g i n g W a t e r Q u a l i t y i n Yo u r D i s t r i b u t i o n Ta n k s
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2 0 15 C r a m S e s s i o n R e g i s t r a t i o n F o r m
Hendersonville Utility District Embracing Technology to
Ensure Water Quality
Read the online A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S
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B A S S T O U R N A M E N T R E C A P | T U PA C F U N D R A I S E R H I G H L I G H T S | U P C O M I N G O P E R AT O R T R A I N I N G | R E G I O N N E W S
Tennessee Utility News O P E R AT O R I S S U E
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W o r k i n g To g e t h e r : T h e K e y t o S u c c e s s Stage 2 Disinfection Byproducts Reduced Monitoring C N G Ve h i c l e s : T h e Fu t u r e o f Fu e l 2 0 14 B u s i n e s s C o n f e r e n c e H i g h l i g h t s On -Site Reuse of Wastewater Ef f luent
Building A Better Planet Knox ProCorps Builds Distribution System in Guatemala
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TAUD SUPERBOOSTERS >>> Superboosters are Associate Members that provide sponsorship for TAUD events and more...
American Development Corp. Consolidated Pipe & Supply HDSupply Waterworks Kidwell & Company Next Generation Underwriters Rye Engineering, PLC Southeastern Tank, Inc. Sunbelt Insurance Group Tennessee Utility Assistance Wascon, Inc. Wiley Bros.-Aintree Capital LLC C.I. Thornburg Co., Inc. Crom Corp. ECO-TECH, Inc. GRW Engineers, Inc. ICA Engineering Jackson Thornton & Co., P.C. McWane Cast Iron Pipe Co. Raymond James Regions Bank Corporate Trust S & S Utility Sales, LLC Southern Pipe & Supply Tennessee 811 United Systems & Software, Inc. United Utilities, Inc. W & W Engineering, LLC 1st Quarter | Volume 29
Heartland Pump Rental & Sales John Bouchard & Sons Company Master Meter, Inc. M&H Kennedy Valve McGill Associates, P.A. Smith Seckman Reid, Inc. Southern Sales Co. Alexander Thompson & Arnold, CPAs Alliance Water Resources Barge Waggoner Sumner & Cannon Branstetter, Stranch & Jennings Brenntag Mid-South Carter & VerPlanck Garney Companies Inc. Jacobs Engineering Insituform Kazmier & Associates, Inc. Kentucky Glass Lined Tank Systems, Inc. Mid-Tenn Ford Truck Sales Stringfellow Inc. USDA Rural Development Veteran Management Services Water Systems Optimization
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615.557.5780
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615.243.6490
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TENNESSEE UTILITY NEWS | www.taud.org
Freddie Weston | President West Wilson Utility District
OFFICE FAX WEB EMAIL
ADMINISTRATIVE
TAUD 2015 Officers & Board of Directors
David Callahan | Vice-President North West Utility District
Bob Freudenthal | Executive Director BobFreudenthal@taud.org Penny Funk | Office Manager PennyFunk@taud.org Beth Hardiman | Event Planning & Member Services BethHardiman@taud.org (615) 900-1014 Vanessa Sol�s | Publications & Advertising VanessaSolis@taud.org (615) 900-1015
Kirk Smith | Business Development KirkSmith@taud.org Mark L. Butler | Finance MarkLButler@taud.org
TRAINING STATION
Tom Atchley | Treasurer Hendersonville Utility District
Nick Newman Memphis Light, Gas & Water
Using your smartphone, snap this page with the CP Clicker App to connect with TAUD instantly!
Carol Mims | Accountant CarolMims@taud.org (615) 900-1013
Pat Riley | Secretary Gibson County Utility District
John Brown Harpeth Valley Utilities District
(615) 896-9022 (615) 898-8283 www.taud.org taud@taud.org
Charlie Anderson Bloomingdale Utility District
Brent Ogles | Education Manager BrentOgles@taud.org (615) 556-6002 or (615) 900-1011 John Shadwick | Training Specialist JohnShadwick@taud.org (615) 804-4069 or (615) 900-1012 Tonia Pass | Education Assistant ToniaPass@taud.org (615) 900-1000
Phillip Combs | NRWA Director Alpha-Talbott Utility District Tim Pelham West Warren-Viola Utility District Don Stafford Eastside Utility District
CIRCUIT RIDERS
Drexel Heidel West Knox Utility District Tony Wyatt | West TN, Field Supervisor TonyWyatt@taud.org (731) 415-9101 Kevin Gilliam | Middle TN Water Circuit Rider KevinGilliam@taud.org (931) 636-1671 Steve Roberts | East TN Water Circuit Rider SteveRoberts@taud.org (865) 256-5383 Larry Lewis | Source Water Protection Technician LarryLewis@taud.org (731) 234-0360
Mike Green Warren County Utility District
Greg Baker | Groundwater Specialist/IT Specialist GregBaker@taud.org (731) 225-5240
Bruce Giles First Utility District of Knox County
Dewayne Culpepper | Wastewater Technician DewayneCulpepper@taud.org (931) 607-6981
Seth Rye, P.E. | Associate Advisor Rye Engineering VITAL FOR TENNESSEE’S FUTURE
Dan Martin | EPA Wastewater Specialist DanMartin@taud.org (931) 312-9405
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IN THIS ISSUE >>>
9 Wastewater Biosolids Update 12 AWWA Water Loss Software & Compliance Update 14 Utility Spotlight: Knox Chapman Utility District 17 Telematics: How GPS Systems Can Help Utilities Increase Productivity 20 Managing Water Quality in Your Distribution Tanks 25 Utility Spotlight: Hendersonville Utility District 28 Activity Fee Contributors 30 Underground Piping: Avoid Unintentional Strikes Using Effective Location Solutions 34 Cyber Security for Busy People 37 Conference Highlights: 2014 Utility Leadership Conference 38 Conference Highlights: 2014 Administrative Professionals Conference 40 Region Meeting News 44 Upcoming Classes: TAUD Training Station Schedule 46 Conference Info & Registration: 2015 Utility Technology Conference 48 Training Registration: 2015 Spring Cram Session 49 Advertiser Index 50 Game: Spot the Differences Can you find the frog hidden somewhere in the graphics or photos of this issue? Same size & color as shown here. Answer on page 50. Happy Hunting! Executive Editor Managing Editor & Art Direction Assistant Editor Article Contributors Image Credit(s)
| | | |
Penny Funk Vanessa Solís Beth Hardiman Dewayne Culpepper, Tony Wyatt, Larry Lewis, Beth Hardiman, Chris Ransom, Rick Kirby, John Beam, Dustin Dowdy, Robert Mohon, Steven M. Jones P.E. | Cover Image submitted by Steven M. Jones; Two Valves ©Aleksandr Ugorenkov - Fotolia.com
Tennessee Utility News is published quarterly by the Tennessee Association of Utility Districts (TAUD). TAUD assumes no responsibility for opinions or statements of facts expressed by contributors, advertisements and editorials do not represent official policies of the Association. The right to publish, edit or deny publishing and material submitted for publication is reserved by TAUD. To submit editorial or advertising content, please contact Vanessa Solís at (615) 900-1015 or vanessasolís@taud.org. Find us on Facebook: Tennessee Association of Utility Districts Follow us on Twitter: TAUDtweets 6
TENNESSEE UTILITY NEWS | www.taud.org
UPCOMING EVENTS >>> Details subject to change. For the most current information or to register, please visit www.taud.org or call (615) 896-9022.
Legislative Rally 4 hrs TAP & Commissioner Training Credit Downtown DoubleTree Nashville Register by Feb. 6th Utility Technology Conference 12 hrs Operator & PDH CE Credit Park Vista Hotel Gatlinburg Register by Feb. 27th Certification Exam Cram Session - Spring 2015 6-12 hrs Operator CE Credit Murfreesboro/Knoxville Register by April 24th
Cram Registration does not register you to take the Operator Certification Exam.
Operator Expo 6 hrs Operator CE Credit James E. Ward Agricultural Center Lebanon Register by May 1st
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1st Quarter | Volume 29
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Scholarship Application Details (3) $2,000 Scholarships Available st
Deadline: March 1 The TN Utility Education Corporation (TUEC) Scholarship Program in conjunction with TN Association of Utility Districts offers a one year, $2,000 dollar scholarship in each of the three grand divisions of TN. They are the: • Harold Clark Scholarship for West TN - $2,000 • Henry Elrod Scholarship for Middle TN - $2,000 • Sam Bruce Scholarship for East TN - $2,000
Requirements:
The Scholarships will be awarded to students intending to major in a field related to operations of a public utility at an accredited college or university. The recipient must be a dependent child of a fulltime employee (part-time may be considered under certain circumstances) of a TAUD member or a TAUD governing board member. Or, the recipient must be an employee of a TAUD member.
Each applicant’s ranking will be based on leadership responsibilities, awards, honors, academic record, career goals and financial need. The recipient must intend to study a major which is related to or can be used by the student in the operations of a public utility. To Apply: Visit taud.org and click on the application featured under “Latest News” on the front page of the website. Applications should be typed and all questions completed. You will need to also provide the following: • Two letters of reference, see details on application • An essay describing your goals & more, see details on application • Certification that the information you provide is accurate
Many applicants are considered, but only three (3) will be chosen, one from each regional division (West, Middle & East) of Tennessee. Be sure to submit your application & other required information by March 1st, 2015.
The Future is So Bright. 8
TENNESSEE UTILITY NEWS | www.taud.org
Wastewater Biosolids Update
Snap this page with the CP Clicker App on your smartphone to view the EPA's Biosolids webpage.
Annual Federal 503 WWTP Biosolids Report Due February 19, 2015 Dewayne Culpepper | Wastewater Technician Tennessee Association of Utility Districts available at http://www.epa.gov/owm/mtb/biosolids/ index.htm which can assist you in meeting all monitoring, record keeping, preparing, sampling, analysis and reporting requirements for 40 CFR Part 503 Regulations.
Šscience photo - Fotolia.com
EPA Annual Reporting Requirements:
All publicly owned wastewater treatment plants that use or dispose of Class A biosolids or Class B biosolids (land applied, given away or sold) are required to submit an annual sludge report to EPA Region 7 before February 19, 2015. This is also required for those who operate a treatment plant that is designed to treat 1.0 MGD or more, serve a population of 10,000 persons or more, or for any wastewater treatment plant that has a state approved industrial pretreatment program regardless of size of population or flow. The annual report should contain background information on the generation, use and disposal of biosolids, results of the sludge quality analysis (pollutants), and a description and certification for pathogen and vector attraction reduction requirements. Only information and data collected during January 1, 2014 to December 31, 2014 should be included. There are many helpful publications
1st Quarter | Volume 29
For the use or disposal of Class A biosolids or Class B biosolids for wastewater treatment plants whose design flow is less than 1.0 MGD, or serve less than a 10,000 population, or do not have a state-approved industrial pretreatment program will not have to submit a annual report to EPA Region 7. However, these systems will still need to keep all records on file for onsite inspections that demonstrate that their sludge meets the pollutant limits (metals), Class A or B pathogen reduction requirements, vector attraction reduction requirements, and management practices. Anthony Petruska, U.S. EPA Region 7 Biosolids Coordinator, also asks for any publicly owned wastewater plant that disposes their sludge in an approved sanitary land field to submit a letter to him stating what their disposal practice is so it will be understood that the system is not required to report. This could save you a visit or call from EPA for their concerns.
State of Tennessee Annual Reporting Requirements:
If the permittee is required to report to EPA, copies of all reports should be sent to the State of Tennessee Division of Water Resources State Biosolids Coordinator by February 19, 2015. This report and other information, if requested, are required to meet the NPDES permit requirements.
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Also, all wastewater treatment plants for the use or disposal (land applied, given away or sold) of Class A biosolids or Class B biosolids whose design flow is less than 1.0 MGD, or serves less than a 10,000 population, or do not have a stateapproved industrial pretreatment program will only have to report the quantitative data for the following parameters to The State of Tennessee: Arsenic Cadmium Copper Lead Mercury Molybdenum Nickel Selenium Zinc Nitrite plus Nitrate, NO2, + NO3 as N Total Kjeldahl Nitrogen, as N Ammonia, NH3, as N This sludge analysis must be submitted by February 19th of each calendar year. Please check your NPDES permit for specific reporting requirements to Water Pollution Control. The State of Tennessee's Rules For Land Application of NonExceptional Quality Biosolids became effective on June 30, 2013. This general permit authorizes the land application of non-exceptional quality (non-EQ) biosolids within the State of Tennessee provided that the permittee complies with all conditions in this general permit. It does not apply to facilities that incinerate sewage sludge, dispose of sewage sludge in a landfill, or place sewage sludge in a surface disposal site. Any municipal utility wanting to have new sites covered under State of Tennessee general permit (GP) for the land application of non-exceptional quality biosolids must submit a complete notice of intent (NOI). If the state fails to issue a notice of coverage (NOC) within 30 days, the sites will be automatically covered per State of Tennessee rules and GP. Please keep in mind that a complete NOI includes test results for TCLP and PCBs. Reports sent to TN Division of Water Pollution Control. Information on obtaining a Tennessee Biosolids Operating Permit can be found on the TDEC website, http:// www.tn.gov/environment/permits/biosolids.shtml
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Where to Send Your Annual Reports: EPA Region 7
ATTN: Biosolids Center - Anthony Petruska WWPD/WENF 11201 Renner Blvd. Lenexa, KS 66219 Petruska.Anthony@EPA.GOV
State of Tennessee:
Robert G. O'Dette, M.S., P.E. State Biosolids Coordinator TDEC - Division of Water Resources William R. Snodgrass Tennessee Tower, 11th Floor 312 Rosa L. Parks Ave. Nashville, TN 37243-1102 Office: (615) 532-0625 Direct: (615) 253-5319 Fax: (615) 532-0686
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AWWA Water Loss Software & Compliance Update Tony Wyatt | West TN Field Supervisor Tennessee Association of Utility Districts
Snap this page with the CP Clicker App on your smartphone to view AWWA's Water Loss software webpage
Tennessee water systems have been required to use the AWWA Water Loss software since January 1, 2013. Compliance is based on two parameters. The first of which is the validity score calculated by the software based on the qualification numbers entered in the boxes next to each data entry. The second compliance number is the cost of nonrevenue water as a percentage of the total cost to operate the water system. From January 1, 2013 through December 31, 2014 the validity score had to be above 65 and the percentage less than 30% for a system to be in compliance. These compliance numbers are scheduled to change every two years through 2019. Beginning January 1, 2015, the validity score must be above 70 and the cost of nonrevenue water as a percentage of the total cost to operate the water system must be less than 25%. These compliance standards will remain the same until January 1, 2017. Several operators have asked how they can increase the validity score to meet the new compliance numbers. As mentioned earlier, the validity score is calculated using the qualification numbers entered by selecting the condition that best fits your water system for each data entry. However, these numbers are not merely added together to calculate the score. The validity score is heavily based on the "Water From Own Sources" or "Water Imported" entries. This is reasonable as the report cannot be accurate if you are unsure of the amount of water being treated or purchased. It is very important that each water system have their master meters at the treatment plant or through which water is purchased, tested for accuracy or calibrated annually. If these meters are not tested or calibrated annually the highest condition that can be selected would be number 5 since number 6 states that
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TENNESSEE UTILITY NEWS | www.taud.org
AWWA Water Loss Software Version 5.0
Another important change that occurred on January 1, 2015 is a change in software. In previous years, systems have used Version 4.2 of the free AWWA Water Loss software. In 2014, the software was updated and beginning January 1, 2015 all water audits must use Version 5.0 of the software. Version 5.0 can be downloaded at www.awwa.org/ resources-tools/waterknowledge/waterloss-control.aspx. The newer version is very similar to the earlier version but contains the following changes: • The instruction page, where contact information is entered, requires more information, such as the P.W.S.I.D. number, the date the audit is performed and whether the audit is based on a calendar or financial year. • Imported and exported water now has a place to enter master meter accuracy information.
testing or calibration is being performed annually. A system that begins annual testing or calibration and changes this condition number from 5 to 9, for instance, could raise the validity score by as much as 12 points. While this is important now, it will be increasingly critical when the score is required to be above 75 and 80 in the future. The cost of nonrevenue water as a percentage of the total cost to operate the system can also be reduced by increasing the accuracy of your customer meters. When the cost of nonrevenue water is calculated, the cost of apparent losses (unauthorized consumption, systematic data handling errors and customer meter inaccuracies) are calculated using the customer retail unit cost (the cost your customers pay for 1000 gallons of water and sewer, if applicable). The cost of real losses is calculated using the variable production cost (the cost to produce one MG). Since the customer retail unit cost is typically much higher than the variable production cost, if customer meter inaccuracies are reduced, less water will be calculated at the higher cost therefore reducing the nonrevenue water cost. The lower cost will be a smaller percentage of the total cost to operate the system. Decreasing customer meter inaccuracies will also result in increased revenue. As always, if you need assistance with your system's water audit feel free to contact the TAUD Circuit Rider in your area.
• There is now a default of 0.25% for systematic data handling errors. • Next to the Variable Production Cost, there is a small box you can check to apply the customer retail unit cost to "real losses". I would not recommend checking this box as it will typically increase the required cost percentage significantly. • Two pages must be included in your annual audit. Previously the "Reporting Worksheet" was included. This page contained very small print and was difficult to read. In version 5.0, your auditor must include two pages in the audit, the "Reporting Worksheet" and the "Performance Indicators". This is the same information previously included on one page with larger print and is much easier to read.
Please Note: While the newer version
of the software is more user friendly, it is a change that will require time to learn to use.
1st Quarter | Volume 29
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Utility Spotlight:
Knox Chapman Utility District
Rick Kirby Jacobs Engineering
Knox Chapman Utility District's ribbon cutting ceremony
Knox Chapman Utility District was charted in 1955 to provide water and sewer service to a 140-square mile area in the South Knoxville region, which was a very rural area with a low population density at that time. Building a water plant with such a low customer base was a challenge yet the Board of Commissioners proved successful and was able to provide this much-needed service, aiding in growth for the county. As Blount and Sevier counties began to see growth, KCUD’s Board was willing to extend service to these regions as well. Today, KCUD serves 13,336 customers in Sevier and Blount Counties with water service to over 13,000 customers and wastewater service to roughly 3,000 customers. Constructed in 1959, the existing water treatment plant had been expanded to its limit. Recognizing that the plant and distribution system needed major improvements, KCUD’s Board (led by Greg Logue, Chairman, Richard Montgomery, and Sue Atchley) and KCUD’s management team (led by Gary Jones, General Manager (retired); Jerry Mason, Assistant Manager; and Earl Setzer, Chief Operator) began to develop plans to upgrade the water plant and make key distribution system improvements. In 2006, KCUD’s Board and management team hired Jacobs Engineering to put together the master plan for the water 14
system and its treatment plant. At 47 years old, the plant was quickly approaching capacity. The existing raw water pump station was located off the bank of the French Broad River with direct suction and no fine screening. A treatability study was performed and the water quality in the French Broad was excellent and it was agreed that membrane filtration would function with minimum flocculation. This report was presented to the Board and the decision was made to use the best technology available, not only meeting current treatment standards but also positioning KCUD to meet future standards as well. It was agreed to split the project into two phases with the raw water pump station and intake screen being first and the filter plant second. This allowed the project’s financing to be spread out, creating a smaller impact on the system’s ratepayers. Including a concrete pump station on land with 150 feet of 36-inch intake and 2 barrel screens in the French Broad River, the raw water pump station and intake screen was completed in 2012, featuring a firm capacity of 8 MGD with the largest pump out of service. The screen is located to provide improved water quality, is deep enough for navigation of the TENNESSEE UTILITY NEWS | www.taud.org
river and is cleaned by an air burst system. The major process equipment was pre-bid to allow for the design to be done around the membrane filter system. ZENON Environmental Corporation was the successful bidder. The membrane provides ultrafiltration, removing all material down to 0.02 microns, which includes some viruses. There are 552 membrane cartridges in 4 trains. Each cartridge has 550 square feet of surface area which is comprised of 12,500 fibers. Total plant capacity is 10 MGD, with a firm capacity of 8 MGD with one filtration train out of service. The plant was designed to be easily expanded to 14 MGD with a firm rating of 12 MGD simply by adding two trains of membrane filters and the feed pumps. The building, all pipes, and main electrical switch gear is sized for future
Gary Jones, General Manager (Retired) & Jerry Mason, Assistant Manager
line to improve service to the western Sevier County area. Eight miles of 2-inch galvanized pipe have been replaced, improving water loss for the system. KCUD has five more miles to replace to complete that portion of the plan. Future improvements are also planned for the John Sevier Highway area, allowing system pressure to be reduced, further reducing water loss within the system.
Membrane filters
expansion. The electrical feed from KUB was improved upon by adding a feed from an additional substation with automatic transfer switch. This removed TDEC’s requirement for a stand-by generator, not only saving the District $900,000 but also the long-term maintenance costs of such equipment. The finished water pump station was also built to 8 MGD firm capacity. Total cost of the plant was $14,192,910.17 which was $156,109.83 under budget. Layne Construction was the General Contractor on the project. A master plan was also made for the distribution system which included growth projections and a system hydraulic model. The model provided a list of projects that are planned over the next 15 years to improve water system storage, flow to certain areas, and to meet the needs of the projected growth. Improvements have already been made to the Shooks Gap pump station with a new, 2-million gallon tank, and 16-inch supply
Earl Setzer, Chief Operator & Scott Prater, General Manager
Significant improvements have been accomplished in water supply, treatment, and distribution by KCUD. Scott Prater, General Manager (new), Jerry Mason, Assistant Manager, and Earl Setzer, Chief Operator, look forward to operating the new state-of-the-art plant and distribution system. KCUD’s Board and its management team are proud that the planning and construction of these systems are complete and the construction has had minimal impact on the District’s rate structure. Photos courtesy of Rick Kirby.
1st Quarter | Volume 29
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TENNESSEE UTILITY NEWS | www.taud.org *Includes affiliates. Š2014 Raymond James & Associates, Inc., member New York Stock Exchange/SIPC. 14-PF-0170 EG 6/14
Telematics
How GPS Systems Can Help Utilities Increase Productivity Chris Ransom | Director of Sales Engineering Verizon Networkfleet
Telematics, which includes GPS vehicle tracking systems, is the blending of computers and wireless telecommunication technologies to efficiently convey information over large networks. Telematics systems are able to provide utilities and other public works agencies with a powerful tool to help cut costs and operate more efficiently. Another important, though sometimes overlooked, benefit is how these systems are able to improve overall productivity. A GPS vehicle tracking system gives you the precise location and performance of every vehicle and asset in your fleet.
Image courtesy of Verizon Networkfleet
This information can help your utility to: • Optimize scheduling, routing and vehicle utilization to reduce inefficiencies • Streamline maintenance processes and reduce administrative overhead • Complete more jobs and improve service to the community Achieving these results starts with implementing a telematics system that includes both GPS vehicle tracking and engine diagnostics. Productivity can be further enhanced with the addition of asset tracking capabilities. Once in place, this system provides the data you need to make informed management decisions that increase productivity throughout your district.
Improve Equipment Utilization
Telematics systems offer a variety of detailed reports that track vehicle and driver activity. By reviewing these reports regularly, you gain insights into short- and long-term driving patterns and equipment utilization that can impact productivity. This helps you to identify problem areas and take action to use your vehicles and drivers more efficiently. For example, some reports show the details of each trip a vehicle makes during a specified time period. Fleet utilization reports also provide a summary of overall fleet activity, indicating if trips are increasing or decreasing over time. By simultaneously tracking trips and miles, you can make informed decisions about optimizing vehicle usage.
1st Quarter | Volume 29
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These same reports are available for use in asset tracking. Trying to locate mobile assets in the field can be a huge waste of time, especially if your agency frequently moves assets such as generators or trailers. GPS systems that include a mobile asset tracker can save time while reducing administrative headaches.
Streamline Vehicle Routing
Improving routing, even by a small percentage, can increase the overall productivity of your fleet. It also helps to lower fuel usage and greenhouse emissions. Workers can perform more jobs each day, Image courtesy of Verizon Networkfleet improving productivity, while dispatchers spend less time calling drivers to find out where they are. The result is faster, more efficient work schedules, ultimately leading to greater community satisfaction. A GPS fleet tracking system can automatically determine the closest vehicle to a given job site or any location on the map and provide turn-by-turn directions to the selected destination. In addition, many systems offer Garmin速 integration, which lets you communicate job assignments directly to the driver in the vehicle. Improved dispatching and better routing let you take on more jobs without adding vehicles or personnel. It also allows you to group multiple jobs within the same vicinity in a particular time period rather than sending employees from one side of town to another. For example, using telematics, Rochester Public Utilities is able to pull information about truck locations into its GIS system. Users can see where vehicles are in relation to addresses and streets as well as to important resources such as water mains, power lines, transformers, and fuses. Field crews can be dispatched more efficiently, which is invaluable to ensuring the fastest possible response during an outage.
Streamline Maintenance and Administrative Tasks Nothing wastes time more than a vehicle stalled on the roadside needing repair. A GPS vehicle tracking system with engine diagnostics can help prevent vehicle breakdowns in several ways. First, you can receive advance warning of engine trouble through alerts, allowing you to fix minor problems before they become larger ones. Secondly, you can set proactive reminders for oil changes, tune-ups, and other preventive maintenance activities to keep vehicles in top condition. When using a telematics solution to manage the preventive maintenance process, the majority of work will shift to scheduled maintenance, helping diminish emergency and unexpected repairs and prevent breakdowns. And if you maintain and service your own vehicles, you may also notice that labor costs can decrease as vehicle breakdowns and unexpected repairs decline.
Image courtesy of Verizon Networkfleet
Increasing productivity goes hand and hand with improving service to the community. By managing your entire fleet more effectively and rewarding drivers for efficient driving habits, you will enable your fleet to drive fewer miles, reduce expenses, and get more jobs done in less time. 18
TENNESSEE UTILITY NEWS | www.taud.org
1st Quarter | Volume 29
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Managing Water Quality in Your Distribution Tanks Dustin Dowdy | Director of Sales Southeastern Tank, Inc.
As I sat and listened to the conference speaker’s response, I could not believe what he was saying, “...the tanks in your system are just hand grenades getting ready to go off.” “Grenade in your tank?! Ready to go off?! How could he say that?” I mumbled to myself. I provide, sell, and build water storage tanks. This answer to a question by a water operator was undoing my every reason for being at the conference. It took me a minute to comprehend his answer to the simple question of why have we been told for so long by the regulatory agencies to have more storage, only now to face the daunting task of managing disinfection by-products (affectionately referred to as DBPs) at the risk of severe penalties. Bewildered, aggravated, and in shock, I searched for a way to respond to this claim with prospective customers that would surely come up to me after this presentation. The question asked by the operator was borne of frustration but the answer he received was ill-timed and reckless. I realized there was a tremendous opportunity for me to place a positive focus on water storage tanks instead of the negative connotation of ‘grenade’ coined by this speaker. We can focus on using the existing tanks as a treatment source in areas where DBPs are a problem and design/build our new distribution storage tanks in a way to help the operators manage the water quality in their distribution tanks. There is the answer – managing the water quality by utilizing the distribution tanks! Before we can manage the water quality in your system, it is best to first understand how and why DBPs are formed. For years now, articles, reports, and white papers have 20
been written and presentations have been made that detail the science of disinfectant’s interaction with source water, but I want to simplify it down to these common factors: organics, age of water, temperature, pH, and the disinfectants used to treat pathogens in your water source. The key to managing DBPs in your system is actually understanding the precursors, properly identifying the type of DBP, and then manipulating those common denominators in such a way that the operator can see improvements (i.e., reduction) in the levels of DBPs in their distribution system. This is a step-by-step approach that will lead to success. The first step in determining the treatment solution that will offer you the best results is identifying the DBP common to your system. Based on your water source (i.e., lakes, rivers, wells, etc.), time of year, and the chemistry of that water, there are several types of DBPs that can form as a result of the treatment and disinfection of source water. The most commonly recognized and discussed DBPs found in treatment processes, distribution systems, and storage tanks are trihalomethanes (THM), halocetic acids (HAA5), bromates, and chlorites. According to recent nationwide surveys, approximately 85% of ground water systems use chlorine as their primary disinfectant. The common misconception is that ground water systems do not have DBP problems but, as we have seen through sampling and testing, THMs are quite prevalent in both surface and ground water. Although organics should not be found in ground water, other TENNESSEE UTILITY NEWS | www.taud.org
contributing factors within the ground water distribution system can lead to the formation of THMs, such as tuberculated distribution piping (i.e., aged cast iron, galvanized, etc.), inorganic matter, microbial growth on the profile of the tank walls, and settled debris within the storage tanks. Given the type of THM species borne under these conditions, four (4) chemicals can be found and measured to ascertain the Total Trihalomethanes (TTHMs) in your system. These chemicals are trichlormethanes (most common), dibromochloremethane (most serious), bromodichloromethane, and tribromomethanes. Once formed, these THMs now can be classified as a volatile organic compound (VOC) that we can now identify, treat, and reduce in our distribution tanks thereby decreasing its occurrence in the distribution system. In identifying how THMs are formed, it was discussed earlier that age and temperature of the water in the distribution system and tank(s) were two (2) main contributing factors. Either by water modeling the dynamics of the system or estimating the theoretical residency time, an operator must come to understand how long treated, potable water flows through and stays within the system. By having a better grasp of the residency time, the water system can now reduce the age of the water and reduce the temperature stratifications that occur when water lines and, more specifically, distribution tanks do not turnover properly. Each state regulatory agency differs in their design guidelines, but most require water systems to cycle their tanks anywhere from 20% to 50% daily and theoretically drain and refill the tank every 2 to 3 days. Given temperature stratification issues within tanks, the way water gets in and out is just as critically important as saying the tanks cycled between three-quarters full and full three times today. Achievable and attainable results are the goal for managing water quality issues like THM in your system. Dependent on concentration levels, THMs and the factors forming DBPs can be addressed at the distribution storage tanks by assessing and modifying tank piping, installing a mixing system, installing an in-tank or outside tank aeration system, or changing operational procedures to match system demands. Although each system offers varying measures of success, it is not the 1st Quarter | Volume 29
intent of this article to promote one system over another. The water system, the engineer, and the consultant must assess each option based on the specific concentration level of the THM and determine the method of treatment that meets the treatment and fiscal goals set forth by the water system.
Tank Piping Modifications
The most common issue related to poor water quality and temperature stratification in existing distribution tanks is inlet and outlet piping. The worst-case scenario, and one that can be easily remedied, is the single inlet and outlet in the bottom of the tank where the last fresh water in the tank is the first water to leave the tank. This layout allows the water above the draining zone to become aged and stratified. With the installation of an outlet check valve, tee, a vertical pipe to fill the tank, and a horizontal pipe towards to the center of the tank, we can make a bad situation tolerable by breaking the temperature stratification and allowing the older water to be drawn out from the bottom while filling into the top of the tank. In recent years, design of tank piping has evolved to address the issue of single inlet/outlet piping by separating the inlet and outlet piping into a high-level fill line and bottom drain line. The principle is the same: fresh water in the top of the tank and older water leaving out the bottom. This is simplistic yet effective when THM levels are not excessive and the tanks are being cycled properly.
Inlet piping at top of distribution tank 21
The tank piping and mixing combination that offers the most movement of water within the tank is the vertical fill line with specifically designed nozzles (e.g., Tideflex速 Mixing System) used to enhance the entrance velocity of the water entering the quiescent tank. This piping and nozzle configuration also prevents water from being trapped in dead zones or stratified by temperature. Arrangement of the nozzles allows the incoming water to be distributed at various levels throughout the tank and to enter into the storage tank with a velocity greater than that of an open-ended pipe. By increasing the velocity at the nozzle, the water entering the tank now has a specific momentum that will allow the water to mix at a more rapid rate than a fixed open-ended pipe, thereby achieving a homogenous blend of old and new water.
Tank Mixing Technologies
In situations where a tank is cycling properly, water systems can deploy mixers either in the top or in the bottom of the tank to create mixing zones to combat several water quality and operational issues. These include blending old and new water, uniformly distributing disinfectants, reducing temperature stratification, keeping water in motion to prevent ice formation during the winter months, and moving THMs from the lower levels of the tank towards the surface so that the THMs can be brought in contact with air.
In-tank mixing stand pipe
In-Tank Mixing Systems
The in-tank mixing systems can be classified into two categories - surface and submerged. Surface mixing systems (e.g., Solar Bee速) use a floating platform with a mixing motor attached and a draft tube that pulls water directly from the bottom of the tank and then evenly 22
Surface mixing system
disperses it away from the floating mixing unit. This mixing system allows the cooler and denser water to be mixed with the less dense and warmer water in the upper elevations of the tank so that a blending occurs, thereby reducing temperature stratification. If properly sized for the tank capacity, the unit is effective in mixing the system in a short time frame. The unit is electric and powered through solar panels. Submerged mixing systems (e.g., Pax, Tank Shark, GridBee速) are designed to be deployed on the floor of the tank and use various methods of mixing technologies to move the water from the floor upward to the top of the water surface in the tank. By forcing the water upward, the heavier cool water is then pushed through the various temperature strata in the tank and then, once the water is in close contact with the surface, the water is redirected in all directions towards the walls of the tank. Once the water reaches the barrier of the tank wall, the water is forced down the sidewall and completes a full circuit of mixing. By circulating water in this manner, the cooler water is blended with the warmer water, thereby reducing temperature stratification and dead zones within the tank. From a practical installation viewpoint, these units are set on the bottom of the tank and do not require a physical connection to the floor. With the exception of one unit (i.e., Tank Shark), all other units require a nominal amount of power; therefore, availability and capacity of electric service at the tank site are critical considerations when selecting your submerged mixing system.
Aeration Technologies
In situations where mixing may not be the best method for either controlling or reducing THMs in your system, aeration of the water either entering the tank or within TENNESSEE UTILITY NEWS | www.taud.org
the tank is recommended. THMs are volatile organic compounds (VOCs) and a method of reducing THMs in your tank is by bringing them in contact with air. When in the presence of air, the VOCs will evaporate and then can be removed from the tank through a combination of blowers and vents. The two (2) methods recognized throughout the water industry for providing this air contacts are In-Tank and Outside Tank Aeration. In-Tank Aeration: In-tank aeration solutions can be in the form of bubble aeration through course bubble diffusers, surface aeration with jets spraying into the water surface, or spray aeration with nozzles spraying water droplets into the headspace. By either a floating aerator or spray, the unit is designed to bring THMs into contact with air so that the THMs can be stripped from the water molecules, evaporate into the tank, and then be evacuated from the tank. In every installation, power is either to power the pumps to send it to the nozzles and aerators or to operate the blower to provide air for the bubbler diffuser system. Floating aeration units such as the GridBee™, Pax TRS, and the Air Shark include a mixing unit to provide a full mixing and aeration system. In addition to mixing and aerating equipment, each THM reduction system requires an adequately designed blower system to be mounted on the tank, plus a properly sized ventilation system. Each unit is designed specifically for the installation but typical published THM reduction results in tanks actively using these systems vary from 25% to 60%.
Elevated aerator
Outside Tank Aeration: Outside tank aeration, also referred to as waterfall aeration, uses equipment on the outside of the tank for aeration and stripping of THMs from the incoming water. This can be accomplished either by induced or forced draft aeration (e.g., De 1st Quarter | Volume 29
Loach Industries, Tonka). By means of either blowing (i.e., forced draft) or drawing (i.e., induced draft) air through a structure with media, influent water contaminated with THMs are sprayed over the media and brought into direct contact with air. Once the THMs are forced into contact with air, the contaminant is released from the water and evacuates into the atmosphere. With the water free flowing through the tower, water must either be collected and pumped into the tank or the unit must be built on a structure adjacent to the tank so that it can gravity-flow from the unit into the top of the tank. The outside tank aeration system requires the aeration tower, packed plastic media/slats, and blower. Each unit is designed specifically for the installation but typical published THM reduction results in tanks actively using a waterfall aeration system vary from 25% to 50%.
Operations and Usage
The most critical aspect of maintaining the water quality in your system is to understand the factors that contribute to poor water quality. As we have discussed, the age of water in the distribution system is one of the key components that leads to the formation of THMs. By altering drain and fill cycles in the distribution tanks based on system demands, tanks can be allowed to cycle more frequently, thereby allowing the tanks to turn over properly. This can be accomplished by using pump storage wherein water is pumped from the tank and pumped into the system based on the varying demands on the water system. Pumped storage can work to augment either elevated or set hydraulic grade line systems by allowing those systems to drain to lower levels and then be replenished by the pumped storage system, which can meet the instantaneous plus peak demands. Mixing and aerating a tank can work only as effectively as the system cycles based upon usage. The best analogy I have heard is, “If I have a 5-gallon bucket with bad water, it doesn’t matter how much I stir it up if I don’t take out the bad water and put good in it!” These are practical applications and solutions for consideration based on the technologies available today. I encourage you, the reader, to investigate each alternative and determine if it applies to your situation. In some cases, mixing may be the answer but, in others, you may need to take the next step in aeration. Know your system and choose the best, most practical and most affordable solution to manage your quality challenges. Photos courtesy of Dustin Dowdy.
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CUSTOM WATER TREATMENT PROGRAMS DESIGNED BY PROFESSIONALS SINCE 1990 WATER QUALITY COMPLIANCE ENSURED FOR:
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BOILER AND COOLING WATER Langelier and Ryzner Index Calculations Corrosion Coupon Studies
Energy and Water Saving Recommendations Inspections of Towers
Fouling Determinations
STORMWATER Technical Support Testing Polymers
Microbiological Control Epa Approved Products
INDUSTRIAL & MUNICIPAL WASTEWATER Sludge Dewatering Suspended Solids/Bod Control Operator Training
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Phone: 225-654-4955 - 800-762-9104 • Fax: 225-654-9533 PO Box 181 Zachary, LA 70791-0181 Contacts: David Thornton (david@tmbwater.com) | Randy Bush (randy@tmbwater.com) | CB Brown (cbbrown@tmbwater.com) Hub Brown (hubbrown@tmbwater.com) | Cody Ryder (cody@tmbwater.com) | Danny Foreman (dforeman@tmbwater.com)
www.tmbwater.com 24
TENNESSEE UTILITY NEWS | www.taud.org
Utility Spotlight:
Hendersonville Utility District
Steven M. Jones, P.E. Water Management Services
Drinking water facilities throughout Tennessee are faced with the challenge of meeting stringent water quality regulations on a daily basis. This challenge is compounded by the fact that although regulations continue to evolve the majority of water treatment facilities are attempting to comply with these regulations utilizing processes that were constructed more than twenty (20) years ago. Many water systems are finding that compliance with regulations such as the LT2ESWTR and the ST2DBPR using existing processes to be not only challenging but impossible. Hendersonville Utility District (HUD) was faced with these issues when addressing the need to increase treatment capacity. HUD was concerned that an expansion of the existing facilities would not be adequate for continued compliance with ever evolving regulations. HUD desired to not only increase treatment plant capacity, but to ensure that the facilities would meet all existing regulations while providing the flexibility to adapt future regulatory changes. Additionally, HUD wanted to replace the use of chlorine gas with an alternative disinfectant to improve operator 1st Quarter | Volume 29
safety and eliminate the risk of a chlorine gas leak that could endanger public safety. For these reasons HUD chose to construct a new water treatment plant utilizing modern treatment techniques. The design of the new treatment plant focused on providing a multi-barrier approach to eliminate microorganisms, reduce natural organic matter (disinfection by-product precursors), taste and odor compounds, and biodegradable organic matter that promotes re-growth in the water distribution system. To meet these goals, the treatment plant utilizes dissolved air flotation (DAF), membrane filtration, granular activated carbon (GAC) adsorption, and ultraviolet radiation (UV). The sequencing of these processes enables the removal of contaminates without the application of pre-oxidants that are commonly used to control taste and odor issues as well as a variety of both organic and inorganic compounds. Because the treatment plant is able to operate without chemical oxidation, the formation of disinfection by-products is virtually eliminated. 25
Following the DAF process, water is treated using a Pall membrane filtration system to separate the remaining particulate matter and microorganisms from the raw water. The membrane filtration system acts as the primary barrier for the removal of microorganisms, and provides the treatment plant with a 3-log credit for removal of cryptosporidium.
Dissolved Air Flotation
The DAF process consists of flash mixers and flocculation basins similar to a conventional water treatment plant. However, following the flocculation basins, the DAF process mixes air-saturated water with the coagulated and flocculated raw water. When the air-saturated water is reintroduced to the tank at atmospheric pressure, the entrained air is released. This release of air causes solids and algae cells to float to the surface where they accumulate to form a floating sludge blanket that is removed by a mechanical skimmer. The clarified water is withdrawn from the bottom of the tank through pipe laterals and into the membrane feed pump well. The DAF process offers some significant advantages for treatment plants dealing with large concentrations of algae in the raw water. First, the DAF process takes advantage of the natural buoyancy of the algae cells. This buoyancy aids in the formation of the float and results in decreases in chemical usage. The second advantage is that the DAF process removes algae without the addition of chlorine or alternative chemical oxidant. The avoidance of chemical oxidation removes the potential to release intracellular taste and odor causing compounds, toxins, and organic matter. It also prevents the development of TTHM and HAA5 in the pretreatment facilities. This is the first water treatment plant in the State of Tennessee to utilize this process for potable water treatment. This process has eliminated concerns with algae that had plagued the previous treatment plant, and delivers a consistent effluent water quality that has an average turbidity of less than 0.5 NTU. The quality of the DAF effluent has very little particulate matter and organic material, which allows for higher loading rates for the membrane filtration system, which reduces the number of membrane filters.
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The membrane filters operate as a sieve which separates the particulate matter and microorganisms that are larger than the pore size of the membranes (0.1 micron). Because the membranes have a fixed pore size, particulate matter larger than this cannot traverse the membrane. This eliminates filter breakthrough issues common with traditional gravity filters and results in a consistent effluent water quality. Since becoming operational the system has produced a constant effluent water quality of less than 0.03 NTU.
Membrane filters
GAC contactors provide treatment for the removal of dissolved organic precursors and humic acids that react with chlorine to form disinfection by-products. This process also eliminates taste and odor problems that are common with surface water. These compounds are removed from the water by adsorption to the surface of the activated carbon. The arrangement of the GAC contactors is similar to a conventional gravity filter, with the exception of the media depth. The contactors are designed for a peak loading rate of 4 gpm/ft2 and each has media depth of ten (10) feet. The TENNESSEE UTILITY NEWS | www.taud.org
media depth ensures that the contact time between the water and the carbon is adequate to promote the adsorption of the organic compounds and humic acids. The water treatment plant monitors the effluent total organic carbon (TOC) levels as an indicator of GAC performance. HUD utilizes a UV disinfection system to provide a redundant source of treatment for the control of UV disinfection system microorganisms. Any microorganisms that pass through the membrane filtration system are inactivated. This ensures that the finished water does not contain any harmful microorganisms upon entering the distribution system. The UV system also provides the ability to treat water using an advanced oxidation process (AOP) by injecting hydrogen peroxide into the water prior to the UV units. The UV light reacts with the hydrogen peroxide to form hydroxyl radicals which are highly reactive with both organic and inorganic compounds. Studies have shown that the AOP provides a significant reduction in the concentrations of DBP precursors and contaminants of emerging concern.
Sodium hypochlorite generation system
To eliminate the concerns of storing chlorine gas, the water plant includes an onsite sodium hypochlorite generation system. This process uses salt, water, and electricity to generate a low concentration (0.8%) bleach solution. Salt is stored in a brine maker tank that allows water to interact with salt to produce a brine solution. This solution passes through an electrolytic cell that converts the brine to sodium hypochlorite. The sodium hypochlorite is metered into the filtered water to obtain the desired chlorine concentration. This process provides the same level of treatment as using chlorine gas but eliminates all of the hazards associated with storing chlorine gas onsite. HUD has seen a number of significant improvements in regards to water quality, which include lower DBP residuals, lower TOC residuals, reduced chlorine demands, improved chlorine residuals, and aesthetic improvements in water. The ability of the treatment plant to control TOC concentrations resulted in a 95% reduction of disinfection by-product residuals in the water system. The water treatment plant has also been able to lower the chlorine residual leaving the treatment plant to 2.0 mg/L but has seen an increase in residuals throughout the water system. The completion of this project provides HUD with a water treatment plant that exceeds all regulatory standards for drinking water, and provides the flexibility to adapt to potential future regulations. This ensures a clean and reliable source of water for customers now and for the future.
HUD Treatment Plant
1st Quarter | Volume 29
Photos courtesy of Steven M. Jones, P.E. 27
TAUD Activity Fee Contributors These utility & associate members contributed to Activity Fees in support of TAUD’s legislative effort. Activity Fees are vital in assisting the Association with it’s work on behalf of the industry. TAUD would like to recognize the voluntary support given by the following members:
2015 Participating Utilities 25 Utility District Adams-Cedar Hill Water System Alpha-Talbott Utility District Anderson County Water Authority Athens Utility Board Bells Utilities Benton Waterworks Berrys Chapel Utility, Inc. Big Creek Utility District Bloomingdale Utility District Blountville Utility District Bon Aqua-Lyles Utility District Bondecroft Utility District Bradford Water System Brentwood Water Department Brownlow Utility District Cedar Grove Utility District Center Grove-Win. Springs Utility District Chapel Hill Utilities Citizens Gas Utility District Clay Gas Utility District Coffee Co. Water & WW Treatment Authority Cold Springs Utility District Consolidated Utility District Cookeville Boat Dock Road Utility District Cordell Hull Utility District Cowan Board of Public Utilities Crab Orchard Utility District Crockett Public Utility District Cumberland City Water & Sewer Cumberland Gap Water & Sewer Cumberland Heights Utility District Decherd Water System Dekalb Utility District DeWhite Utility District Dowelltown-Liberty Water Dresden Water & Sewer East Fork Utility District East Montgomery Utility District Eastside Utility District Elk River Utility District Erin Water System Estill Springs Water System Fall Creek Falls Utility District Fentress County Utility District First Utility District of Hardin County First Utility District of Hawkins County First Utility District of Knox County First Utility District of Tipton County Gibson County Utility District Gibson Water System Gladeville Utility District Glen Hills Utility District Gordonsville Wastewater System Grand Valley Lakes POA Grandview Utility District Greenbrier Water System Greeneville Water Commission Griffith Creek Utility District H. B. & T. S. Utility District Hallsdale-Powell Utility District
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Harbor Utility District Hardeman-Fayette Utility District Harpeth Valley Utilities District Hendersonville Utility District Holiday Shores Water Service Hornbeak Utility District Humphreys County Utility District Huntingdon Water & Sewer Huntsville Utility District Intermont Utility District Jackson County Utility District Jackson Energy Authority Jefferson Cocke County Utility District Kenton Utilities Kimball Sewer System Kingston Springs Wastewater System Knox Chapman Utility District Lafollette Utilities LaGrange Water Department LaGuardo Utility District Lake County Utility District Lakeview Utility District Lewisburg Water & Wastewater Lexington Utilities Lincoln Memorial University Livingston Utilities Lynchburg Metro Utility District Lynnville Water Utility Madison Suburban Utility District Marshall County Board of Public Utilities Martel Utility District Maury County Board of Public Utilities McEwen Water System Memphis Light Gas Water Division Michie Water System Middle TN Natural Gas Utility District Middleton Water System Milcrofton Utility District Monteagle Rural Utility District Monterey Water & Wastewater Moscow Water Department Mt. Carmel Wastewater Mt. Pleasant Water/WW/Gas Munford Utilities New Canton Utility District New Johnsonville Water New Market Utility District Nolensville/College Grove Utility District North Overton Utility District North Utility District of Rhea County North West Utility District Northeast Knox Utility District Northwest Clay County Utility District Northwest Dyersburg Utility District Northwest Henry Utility District Obion Utilities O Connor Utility District Ocoee Utility District Old Gainesboro Road Utility District Old Knoxville Highway Utility District Oneida Water & Wastewater Department Pegram Wastewater System Persia Utility District Plateau Utility District
Pleasant View Utility District Poplar Grove Utility District Powell Valley Utility District Reelfoot Utility District of Lake County Riceville Utility District Ridgely Waterworks River Road Utility District Roan Mountain Utility District Roane Central Utility District Roane County Wastewater Rockwood Water, Wastewater, & Gas Rocky Top Water & Sewer Department Rutledge Waterworks Department Samburg Utility District Savannah Valley Utility District Scotts Hill Water System Second South Cheatham Utility District Sevier County Utility District Sewanee Utility District Shady Grove Utility District Smith Utility District Smyrna Water System Sneedville Utility District South Cumberland Utility District South Elizabethton Utility District South Giles Utility District South Paris Coop Water System South Pittsburg Water and Gas South Side Utility District Spring City Water & Sewer Springcreek Utility District Springville Utility District Stanton Water System Surgoinsville Utility District Sweetwater Utilities Board Sylvia-TN City-Pond Utility District Tansi Sewer Utility District of Cumberland Co. Tellico Plains Water & Sewer Toone Water System Tracy City Public Utility Trimble Water System Troy Water System Tuckaleechee Utility District Tullahoma Utilities Board Vanleer Water Works Waldens Ridge Utility District Warren County Utility District Wartrace Waterworks & Sewerage Watauga River Regional Water Authority Water Authority of Dickson County Watts Bar Utility District Webb Creek Utility District West Knox Utility District West Overton Utility District West TN Public Utility District West Warren-Viola Utility District West Wilson Utility Districts Westmoreland Water System White House Utility District Whiteville Water & Wastewater Wilson County Water Authority Winchester Utilities Woodlawn Utility District
TENNESSEE UTILITY NEWS | www.taud.org
Thank You for Your support If you would like to contribute to Activity Fees & become eligible to received the Legislative Express, please contact Beth Hardiman, bethhardiman@taud.org or 615.900.1014
2015 Participating Associates Advanced Payment Solutions Alexander Thompson Arnold CPAs Alliance Water Resources American Development Corporation American Tank Maintenance Arista Information Systems Bar Environmental, Inc. Bio-Chem Resources Bobcat of Knoxville Borescopes R Us Brann & Whittemore, Inc. Branstetter, Stranch & Jennings Brown Painting Company Buchanan Pump Service and Supply Bush Brothers & Company C & S Solutions, Inc. C.I. Thornburg Co., Inc. C.R. Barger & Sons, Inc. Cannon & Cannon, Inc. CH2M HILL Ft. Campbell Privatization Project Consolidated Pipe & Supply Co. Crom Corporation Cumberland Valley Constructors Inc. DataFlyte, Inc. Dexter Fortson Associates, Inc. Evergreen Consulting, Inc. First State Ford Meter Box Company, Inc. Frazier & Deeter, LLC Fulghum, MacIndoe & Associates G & C Supply Company, Inc. GAM Engineering, Inc. Goodwyn, Mills & Cawood, Inc. Gresham Smith & Partners Hawkins, Inc. Hayes Pipe Supply Co., Inc. Heartland Pump Rental & Sales, Inc. ICM Inc. Induron Protective Coatings J.R. Wauford & Co. Engineers Jackson Thornton & Co., P.C. Jacobs Engineering James C. Hailey & Company Joel B. Spaulding & Company John Bouchard & Sons Company Kazmier & Associates, Inc. Kupferle Foundry Company KY/TN Section AWWA Lamar Dunn & Associates Magnolia River Services Mattern & Craig McGill Associates, P.A. McWane Pipe Mueller Systems Nationwide Analtical Laboratories Next Generation Underwriters Palfleet Truck Equipment Parker, Lawrence, Cantrell & Smith Pavement Restorations, Inc. Paytek Solutions PHG Energy Portland Utilities Construction, Inc.
1st Quarter | Volume 29
Preferred Sandblasting & Paint, LLC RateStudies Reed & Shows Meter Repair/Supply Co., Inc. Rye Engineering, PLC S & S Utility Sales, LLC Sani-Tech Services, LLC Scott Construction Equipment Co. Sensus Smith Contractors, Inc. Smith Seckman Reid, Inc. Smith-Blair, Inc. Southeastern Tank, Inc. Southern Pipe & Supply Southern Sales Company, Inc. Stigall Engineering Associates, Inc. Sunbelt Insurance Group Tennessee 811 Tennessee Engineering Group Tennessee Instrumentation Co. THW Insurance Services, LLC Trestles Trilec TUFF Equipment Company United Services, Inc. United Utilities, Inc. Valley Equipment Co., Inc. Veteran Management Services W & W Engineering, LLC Walter A. Wood Supply Co. Wascon, Inc. Water Systems Optimization Wiley Bros.-Aintree Capital LLC
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Underground Pipe Avoid Unintentional Strikes Using Effective Location Solutions Jon Beam | Territory Sales Manager Equipment Controls Company
In 2010, there were an estimated 165,000 unintentional strikes of underground pipes in the United States that resulted in damages.i With the inclusion of global data, the number of incidents is many times higher. Even with an increased emphasis in preventive measures, such as “811 Call Before You Dig” campaigns, the number of incidents with damage rose from 2.13 per 1000 tickets, to 2.7 in 2010, representing an increase of 27%.ii Damages from these accidents take different forms, from physical damage to infrastructure, the cost of service interruption and, in the worst cases, personal injury and loss of life. In 2009, 77% of incidents caused an interruption of service. This represents a significant increase over previous years. While the majority of the repair costs for these incidents were under $1000, the costs can get quite high, with repairs costing over $50,000. In 2009, the average damage was just over $34,000, a cost which has risen by almost a third since 2007.iii In 2010, the total cost related to damages to underground pipes in the US was over $1.1 billion.iv The increase in the number of underground pipe strikes, combined with the rising costs to repair damages, creates new problems for utilities who are struggling to maintain their infrastructure, amid shrinking budgets, drives for improved productivity and staff reductions.
Location Solutions Today
Part of the increase in incidents could be attributed in part to the shift in pipe material, from metallic pipes to plastic pipes. In the 1960’s and 1970’s, the lower costs and lighter weight caused a rapid grow in the acceptance of plastic pipe.v Today, it represents the majority of pipeline in certain industries and geographies.vi Traditional locating technologies work best on conductive materials. Metal pipes and wires can be used 30
to create a signal path, which can be located above ground with a locator. Plastic pipes, however, do not conduct a signal, so they are not locatable using this method. Solutions have been introduced to overcome this problem, each with its own benefits and shortcomings. Some of the popular methods of underground marking include the following:
Tracer Wire
The most common application for marking underground plastic today is with tracer wire. Tracer wire is an insulated copper wire placed near the pipe. It is terminated periodically to ground, every 5001000 feet, in order to access the line and to complete the electrical circuit. Traditionally, lower grade wire was used which caused many problems. New termination and splicing devices have recently been developed to overcome some disadvantages, but there are still challenges: • Cost: To have a system that lasts, high quality wire must be used. Due to the price of copper, this has resulted in a number of reported cases of theft from construction sites or of installed wire already in the ground. The cost of wire, plus the installation of access points, can make it a very expensive system to install. • Corrosion: The best tracer wires will be insulated. While this provides some protection, the insulation will still have pinhole gaps, that will allow water to penetrate, corroding the copper, rendering it useless within a few years. This process can be exasperated during installation through stretching and damages caused by rocks and other foreign matter. • Maintenance Continuity: Whenever a trench is opened to work on an underground asset, the tracer wire is cut to provide access. The tracer wire must be spliced together and insulated in order to restore continuity and prevent corrosion. TENNESSEE UTILITY NEWS | www.taud.org
• Time: In order to find the path, a technician must first find the two access points. This can often prove difficult if the maps do not mark the location, or if the access points have been damaged or removed. • Lightning Strikes: Tracer wire, either un-terminated or with a poor ground connection, can provide a low resistance path to ground through the underground section of tracer wire. If the tracer wire is installed too close to the underground pipe the pipe will be damaged from the electrical discharge. • Locating Limitations: Even with a good connection, errors can occur. Location accuracy depends upon the depth of the wire. The deeper the wire, the poorer the precision of the locate. Even successful locates still cause problems; the wire is located, but its relation to the pipe is unknown.
Ground Penetrating Radar
Ground Penetrating Radar (GPR) sends electromagnetic wave into the ground and receives the reflections. Mobile GPR units resemble a lawn mower and can weigh upwards of 100 lbs. Radar profiles are acquired and analyzed on a computer and displayed to the technician. Like tracer wire, GPR has disadvantages when used: • No Identification Capability: GPR cannot identify pipes. It will indicate where the soil consistency is not uniform, indicating a disturbance of soil or anything that looks electrically different from the soil. • Costly: The GPR equipment is expensive which contributes to the cost of the locate. Units can cost upwards of $10,000-30,000 • Soil Composition Dependency: Dry sandy soils are excellent for GPS surveys. Other soil is not as forgiving. Clay soils and high water content reduce the detection depth to a few inches. Data from the states soil geographic database indicates that only about 10% of the US is highly suitable for GPS surveying. • Difficult Interpretation: Radar profiles are difficult to interpret and it is the skill and experience of the technician that results in quality locates.
Precision Mapping
Precision mapping takes GPS coordinates of the location, capturing them in a database or marked on a paper map, for later use. GPS provides some advantages over other solutions, but like tracer wire and GPR, there are challenges which limit its usability: • Cost: Precision GPS equipment currently costs over $8,000, which will get a location within 1 meter. High precision GPS equipment, using a secondary network like the CORS network, will cost up to $15,000, but still gives an approximate location. • Sensitive to Sky View: All GPS units, even survey grade receivers, will be affected by their view of the sky.
1st Quarter | Volume 29
Rain, snow, dense foliage can cause problems in accurate mapping. • Earth Movement: GPS maps to a coordinate above the earth, not the actual ground. Due to tectonic shifts, the ground is constantly moving, sometimes by a little due to continental drift, sometimes a lot due to earthquakes. The continental US is moving at 1 inch per year, so in 30 years the GPS point will be about 27 inches away from the pipe.
Detectable Caution Tape
Detectable Caution Tape takes aluminum foil and sandwiches it between printed caution tapes. The tape can be located with a metal detector or an electronic locator that has been inductively connected to the detectable caution tape. There are significant drawbacks to this approach: • Shallow Detection: The detection depth is about 18 inches. • Tape Breakage: Because the tape is placed very shallow, breakage from everyday surface construction is a very real concern. • Corrosion Damage: Because the caution tapes are extruded as a single sheet there will be pin holes in the tapes. These pinholes will allow water to oxidize the aluminum to aluminum oxide which results in the loss of the ability to locate the tape. • Short Lifetime: Lifetimes of detectable caution tapes are approximately 3 years.
Detectable Mule Tape
Mule tape, also called pull tape, blown tape, and conduit measuring tape, is designed to be inserted into the more benign environment of a plastic or metal conduit and to provide a method of pulling a cable through the conduit. While it overcomes some of the problems associated with tracer wire, problems still remain: • Not made for Direct Burial: Mule tape is designed only to be used inside conduits. It is not designed to be in direct contact with the soil. • Lightning Strikes: The continuous copper wire can provide a low resistance path to ground during a lightning event. If the mule tape is adjacent to a cable the cable can sustain damage.
A New Approach to Locating Plastic Pipes
The Magneto-Mechanical Marker System (MMS) is the latest technology to be applied to buried infrastructure location for protection and maintenance access. It is designed to make plastic pipe locatable by attaching it to the outside of the pipe, inserting it in the pipe or placing it on/near regular caution tape. Magneto-Mechanical (MM) markers are placed with their antenna axis horizontally, thus providing an elongated detection field, that will create a path for marking the underground assets. 31
MM markers are not electrical devices and no electrical currents flow inside them — they are made of mechanically resonant magnetic materials that can couple to nearby magnetic fields. When a locator generates a magnetic field near a MM marker at its mechanical resonant frequency, the MM marker’s ribbon-like magnetic element starts to vibrate and stored energy. When the transmitter shuts off, the stored energy in the ribbon is dissipated while generating its own magnetic field at its resonant frequency that is detected by the locator. These MM markers are tuned to operate just below the EMS/ RFiD marker frequency range which makes them integrate very well with existing practices and systems (MM markers range 35kHz to 60kHz). They have all the advantage of the EMS/RFiD markers relating to ease of detection (no access required), they operate virtually under any soil or weather condition with no lightning path creation. They are oriented to have an elongated detection field and are tuned to a different frequency per utility which makes them ideal for path detection.
Overall, the industry trend is to use more plastic for underground assets, which causes difficulties in location. At the same time, the costs and liability for unintentional strikes has also increased significantly, further compounding the problem Until now, no solution existed which would allow for an easy and accurate means of location. The Magneto-Mechanical Marker System offers a different approach than the existing offerings. It was developed by focusing on the problem, and worked from there to develop a solution that addressed the challenges faced by locators today. By developing a solution that takes into consideration all of the challenges and difficulties of finding buried plastic, an effective solution now exists, allowing for quicker and more accurate locates, and a reduction in service interruptions, repair costs and serious injury.
Common Ground Alliance, “Dirt Report for 2010”, Board of Directors Meeting, Aug 16, 2011, slide 16. Common Ground Alliance, “CGA Dirt 2010: Analysis and Recommendations”, Vol. VII, October 2011, page 7. iii Common Ground Alliance, “Dirt Report for 2009”, Part H: Explanation of Damages. iv PHMSA Stakeholder Communications, “Consequences to the Public and the Pipeline Industry”. v Underground Technology, October 2004. “Thermoplastics at Work” by Shah Rahman. vi Freedonia Group “World Plastic Pipe to 2018”, December 1, 2008. i
Additional advantages of this new technology: • Life expectancy: Using a component that has a life expectancy similar to that of the pipe/facility its marking is an identified need which the MM Tape technology would provide. • Identification: MM Tape operates with a dedicated frequency for each utility and can be positively identified, unlike using a metal detector to locate the aluminum tape which will detect many other metallic objects erroneously. • Detection depth: MM Tape can be detected at depths of up to a few feet. • One Locator for all: MM locator technology can easily be integrated in existing cable/pipe/EMS marker locating equipment since it operates like an EMS marker but at a different frequency.
ii
MM On-Pipe Solution provides the most effective solution for locating buried plastic pipe with the following advantages: • Longer Product life: Higher product life than tracer wire due to a reduced surface contact area with the ground, solid housing, no terminations or splices that can fail over time. • Ease of Use: There is no need to use a separate transmitter to connect to an access point, and therefore is less susceptible to congestion and erroneous location. • No Field Installation Costs: Unlike any other practice that requires installing wire or access points in the field, the installer would buy the pipe with MM markers pre-attached.
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TENNESSEE UTILITY NEWS | www.taud.org
Providing Products for Our Greatest Resource: WATER
For more information on these and other products, call: Atwood, TN Office
Dandridge, TN Office
WATER & WASTE WATER 1-800-397-9419 1-800-238-3836 P.O. Drawer 459, 1105 State Route 77, Atwood, TN 38220 | Fax: 731-662-7219 P.O. Box 179, 974 Epco Drive, Dandridge, TN 37725 | Fax: 865-397-9419
www.gcsupplyco.com 1st Quarter | Volume 29
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Cyber Security for Busy People
Robert Mohon | Senior Payment Specialist The Neil Group You’re busy. Too busy. Too busy to think about foolishness that could happen – until it does. Think of the mess created if you caught an embezzler in your office – or if all of your customer info was leaked to a criminal. Your customers would be furious and the media would have a field day. You would not be able to find a bottle of aspirin big enough to stop that headache.
Today’s technology is fantastic, until it is used against you. Below is a simple guide to keep your office safer, with simple action steps you can use to avoid the cyber complacency that your busy days can create.
Is Your Pet’s Name Your Password?
I have 100 usernames and passwords to remember, just like you. How do you keep them straight? You could write them on paper and keep it in your desk drawer. A non-US hacker can’t get them there, but your embezzling co-worker might. You could use your pet’s name, Fido, and add 1234 at the end. The hacker will find Fido’s name on your Facebook page, though, and attempt the “1234” addition. You could use a service like lastpass.com to store passwords for you. Just make sure you trust the vendor. You could store your passwords on your phone - and take constant care not to leave it somewhere. Do any of these methods work for you?
The New Password
Security experts that charge millions will tell you that great security is more than just a username and password. Ideally, you only get access with something you know, plus something you have. An example of something you know is a password. Ideally, you have that memorized. Something you have is your phone – a phone that can receive a text message with a one-time use code for this one time you are accessing the system. This method is called ‘two-factor authentication’. If you have this option with anything you log into now, strongly consider activating it today. If a hacker gets your username and password, they likely won’t have your phone to receive the one-time use code needed to log into your account. You win. The hacker loses…sort of. He’ll simply move on to the next guy to steal from him. 34
©Jakub Jirsák - Fotolia.com
Loose Lips Sink Ships
I mentioned facebook. What are you putting online about yourself? Hackers – and your local enemies – can learn a lot about you from what you post online. Sure, you have your privacy settings turned on – until a privacy policy changes one day and you did not get the word. Then the world sees all your relatives’ names and where they live, your mother’s maiden name and where she lives, your date of birth, and more. These are all great tools that hackers can use to steal from you. Is it a good idea to have the answers to all your security questions all over the internet for everyone to see? Think about whether your security answers and passwords match anything on your social media connections. If they do, take ten minutes now to change them.
Prevent Office Computer Leaks
U.S. Law Enforcement often does not have resources to catch small-scale hackers. You have to protect yourself - and your reputation. What if everything you typed was being sent – as you typed it – to a hacker overseas? Did you check your online banking today? International hackers saw the website you went to, the username you entered, and your password. Did you key in an application for new service today? They saw all that, too. I am sure you scan your computers automatically TENNESSEE UTILITY NEWS | www.taud.org
for viruses, but what about malware, bots, keystroke loggers, and other bad things that can copy your every word and send it off to the Land of Hackerville? Pay special attention to every computer you use to type in credit card or bank account numbers. Your credit card service provider should provide a scanning tool for this purpose. If not, ask me about getting a new provider that does.
Discriminate the Right Way
Are you accepting credit and debit card payments? Do you transmit bank draft data on your computer? Keep payments on a separate computer network from other things you do, like SCADA, which is often minimally protected. You wouldn’t run finished water and wastewater in the same pipe, would you? In fact, consider not using wireless at all for anything that credit card or check data travel on. There is no substitute for the security of the hard-wired, directlyconnected cable from your computer to the internet connection in your back-office closet.
The Big Secret – Bank Accounts
I am constantly amazed at how no one talks about the security of bank account numbers in utility business offices. Credit and debit cards have PCI Compliance standards, but there is no mention of a standard of protection for routing and account numbers. Here’s a scenario: a list of credit cards were stolen from your office last week. That’s bad. But what if it were a list of bank account numbers? Wouldn’t that be a whole lot worse? Think about it. Your customers would be required to visit their bank in person, close their account, open a new account, order (and pay for) new checks, re-do all their online billpay, and hope their bank balances remained intact. What a customer relations mess you would have – and these are likely your best, on-time customers who trust you with their bank draft info. How will they feel about you now?
Avoid Wireless Leaks
Wireless internet access is very handy, letting you get into your computer network easily with just a username and a password. However, easy for you also means easy for a hacker near your office to get in, too, if he can guess your username and password. If you must use wireless internet in your office, consider a policy of only allowing certain people to have wireless access. Think about what info they can see over that wireless network. Linksys and Belkin make 2-channel routers will give you two wireless networks from one router box. Consider making one or both of these
1st Quarter | Volume 29
networks ‘non-broadcasting’ – so people outside your building cannot see the name of your network. These 2-channel routers are easily available and cost as little as $80. Consider one channel for certain data you send and receive (perhaps SCADA access) and the other channel for other types of data (such as office management access). Make sure your wireless has WPA2-level encryption – with a really good, long, ugly password.
Who’s Got Your Data?
Consider how you are storing sensitive numbers and information. They are on your computer. And they are likely backed up somewhere else, too. Is your computer protected with encryption? With a password? Is this computer always connected to the internet 24 hours a day? Hackers are usually working ‘normal office hours’ when we all sleep at night. Are they planning to siphon off your unprotected customer data at 2:00 am? What about your on-site or off-site backups? How protected are they? Has that vendor given you something in writing about how they protect your data on their backup system?
Lock Up
Do you have one or two people assigned to make sure all the doors are locked at the end of the day? Have you checked the windows lately to make sure they are secure? Is someone else assigned to make sure your work vehicles are secured each day? Police will tell you that nearly half of all vehicles stolen are unlocked – and half of those have the keys left IN THEM! Why be an easy target? Tools, purses, wallets, and anything you don’t want walking off should be kept out of sight and locked up – in a locker, in a desk, or secure closet. Apply this same idea to your technology and your computer room: always locked up and out of sight.
Protect Yourself with a Written Policy
Written policies are great tools – if you have them – and actually use them. Remember your Red Flag Rules policy from 2010? Pull it out, dust it off, and consider adding some language to it that mentions handling of credit card and bank account numbers. If you haven’t already, include a few words about other valuables, such as handling of social security numbers, driver license info, customer address info, and computer equipment. This task does not have to be a burden – nor set permanently in concrete. Take a few minutes one morning, put some thoughts in writing, and run 35
it by someone else in your office for comments. Then sign it and share it with others in your office. When you think of something you should add, simply revise it. If something bad happens, you will be glad you can point to a written security policy you had in place before the event.
Every drop along the way...
Cyber Complacency = Loss
Seems like my grandmother told me that an ounce of prevention is worth a pound of cure. (I’d tell you my grandmother’s name, but it just may be one of my passwords.)
Clean. Safe. Sustainable.
Utility Service Co., Inc. has proudly served the potable and industrial water industries for over 50 years. Today’s Utility Service Group provides comprehensive condition assessments, rehabilitation services and sustainable asset management solutions throughout the whole water cycle. • • • • • • • • • • • • • •
These are all great ideas, but how many of them will you implement this week? Or are you too busy this week? Consider this: if you ignore your water system for long enough, what happens? Leaks, loss, expense – and ultimately failure. The same is true here. Don’t overlook these simple ideas that we can easily forget during our busy days.
Call us to discover how our sustainable and unique solutions can assist you in improving the management of your water system.
Western TN Brad Manning 662.507.0659 bmanning@utilityservice.com
Eastern TN Jim Sams 678.705.0897 jsams@utilityservice.com
utilityservice.com
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TENNESSEE UTILITY NEWS | www.taud.org
2014 Utility Leadership Conference Beth Hardiman | Event Planning & Member Services Tennessee Association of Utility Districts
Session Topics Included: The Costs of Water Production Daniel Peterson, CPA The Impact of Financial Decisions Daniel Peterson, CPA New Requirements of Debt Issuance & Reporting John Hall, TAUD
The 2014 Utility Leadership Conference was held at the Park Vista Hotel in Gatlinburg, November 5-7th. During the session Protecting Your Bottom Line with the Sunbelt Affinity Program, TAUD introduced its newest affinity partnership which offers utilities something they’ve never had access to before — insurance for leak adjustments. Utilities no longer have to eat the cost of water treatment and production when a customer has an undetected leak. For more information contact Kirk Smith at (615) 243-6490 or by e-mail at kirksmith@taud.org. The Utility Leadership Conference provides 12 hours of Commissioner and TAP credits. Mark your calendars for the 2015 Utility Leadership Conference to be held November 4-6th at the Park Vista Hotel. Session topics for the 2015 conference will be sent out via e-mail and posted on our website once details are complete. For more information on the Utility Leadership Conference or Commissioner Training, please contact Beth Hardiman at (615) 900-1014 or by e-mail at bethhardiman@taud.org.
1st Quarter | Volume 29
How to Effectively Raise Water Rates Jimmy Langley, Luttrell-Blaine-Corryton UD Legislative Update Don Scholes, Branstetter Stranch & Jennings Current Litigation: DeKalb County vs. City of Smithville Dewey Branstetter, Sherrard & Roe PLC Introduction to the Comptroller’s Office of State and Local Finance Sandra Thompson, Office of State & Local Finance Protecting Your Bottom Line with the Sunbelt Affinity Program Mark Slater & Gerry Harstine, Sunbelt Insurance Group Top 10 Ways to Get in Trouble Dennis Dycus, CPA/CFE
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2014 Administrative Professionals Conference Beth Hardiman | Event Planning & Member Services Tennessee Association of Utility Districts
The 2014 Administrative Professionals Conference was held December 4th and 5th at the DoubleTree Hotel Murfreesboro and provided 8 hours of continuing education for utility commissioners and TAP program participants. Prior to the Administrative Professionals Conference, John Hall and Kevin Gilliam held a cram session for those taking the TAP Exam. All 11 participants passed the exam, becoming the second class of TAP inductees and were presented with a certificate as well as an engraved TAP pendant.
Session Topics Included: Agh! The Auditors are Coming! Daniel Peterson, CPA What are Your Audited Financial Statements Telling You? Daniel Peterson, CPA The Importance & Effectiveness of Employee Evaluations Bob Norton, Tenzinga Time Bandits & Task Management Cynthia Fry, Magellan Health Water Quality Complaints After the Meter Randy Harrell, Consolidated Utility District
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Congratulations to TAUD's 2014 TAP Participants: Venessa Cleek Ereka Clark Kelly Evans Debbie Head Rhonda Baldwin Angie Shumate Patricia Cook Rebecca Wray Cathy Dradt Regina Carr Chelsey Hough
Big Creek Utility District Clarksville Gas and Water Crockett Mills Utility District East Montgomery Utility District City of Franklin Hendersonville Utility District Memphis Light Gas and Water River Road Utility District South Giles Utility District West Wilson Utility District City of White House
TAUD provides several opportunities throughout the year for administrative professionals to earn TAP credit. The 2015 Administrative Professionals Conference will be held December 3rd and 4th in Murfreesboro. A complete conference schedule will be available on our website and sent via e-mail once details are confirmed. For more information about the TAP program, please contact Beth Hardiman at (615) 900-1014 or by e-mail at bethhardiman@taud.org.
TENNESSEE UTILITY NEWS | www.taud.org
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1st Quarter | Volume 29
(800) 239-4890 We provide System design, manufacture, install, 24/7 remote support and field tech service. http://www.dfa-inc.com Represented by: Gene Knott, call (205) 706-3548 Email: gknott@dfa-inc.com
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Snap any Region Meeting page with the CP Clicker App on your smartphone to view upcoming Region Meeting information.
REGION MEETING NEWS >>>
Region meetings are held quarterly throughout the year. These meetings provide a unique opportunity to network with people in the utility industry. Speakers discuss topics that are current, informative and beneficial to utilities and related industries. Some recent topics include: updates on training, industry rules, reporting and regulation, insurance provisions, workplace safety, and what’s upcoming in new and innovative smart technology. TAUD encourages you to be ‘in-theknow’ and get involved in your region. For more information on how you can become involved with TAUD ‘s Region Meetings, please contact:
Ingram of TN811, John West of the Knoxville EFO, Mary Short of USDA RD and Bob Freudenthal, Dan Martin, Kirk Smith and Larry Lewis of TAUD.
Larry Lewis (731)234-0380 | larrylewis@taud.org
Thank You to Our Meeting Sponsor: Littlejohn Engineering Associates, Inc.
Region 1 Meeting Fred Hicks, Region Leader October 16, 2014 Meeting Location: Farmhouse Gallery & Gardens in Unicoi Attendance: 75 Speakers/Presenters: Mark Baswell and Tom Doherty of TDEC, Jimmy Langley of Luttrell Blaine Corryton UD, Eric Goodman and Gary McGill of McGill Associates, Gay Irwin of the Johnson City EFO, Louis Trivette of USDA RD, Ken Rea of First TN Development District and Bob Freudenthal, Dan Martin, Steve Roberts and Larry Lewis of TAUD.
Thank You to Our Door Prize Contributors: ADC; Hayes Pipe; McGill Associates; Consolidated Pipe; Mueller; Southern Sales; Littlejohn Engineering; Aulick Chemical; Walter A. Wood Supply: Cross Connection Services; Fulghum MacIndoe; Scientific Sales; Rye Engineering Next Meeting: Best Tasting Water Contest on March 4, 2015 Region 3 Meeting Jimmy Langley, Region Leader December 11, 2014
Thank You to Our Meeting Sponsor: McGill Associates Thank You to Our Door Prize Contributors: ADC; Southeastern Tank; McGill Associates; JR Wauford; Aulick Chemical; Greenway Products Next Meeting: April 16, 2015 Meeting Location: Cove Lake State Park in Caryville Region 2 Meeting Mark McKinney & Wayne Hastings, Region Leaders December 10, 2014 Meeting Location: BassPro in Kodak Attendance: 101 Speakers/Presenters: Matt Williamson, Shana Johnson & Amanda Retherford of Littlejohn Engineering Associates, Inc., Michael Palmer of TDOT, Mark Slater and Gerry Harstine of Servline, Craig 40
Attendance: 46 Speakers/Presenters: Gerry Harstine and Mark Slater, Jr of ServLine, Ryan Fields of C.I. Thornburg, Jimmy Langley of Luttrell Blaine Corryton UD, Craig Ingram of TN811, John Wade and Erich Webber of the Knoxville EFO, Mary Short of USDA RD and Bob Freudenthal, Mark Butler, Dan Martin, Steve Roberts and Kirk Smith of TAUD. Thank You to Our Meeting Sponsors: W&W Engineering and ServLine
TENNESSEE UTILITY NEWS | www.taud.org
Thank You to Our Door Prize Contributors: ADC; W&W Engineers; McGill Associates; Aulick Chemical; C.I. Thornburg; Cross Connection Services; Consolidated Pipe & Supply; Greenway Products; Brown Painting Co.; Walter A. Wood Supply; TN811; Rye Engineering Next Meeting: Best Tasting Water Contest on March 5, 2015 Region 4 Meeting Penny Sutherland, Region Leader October 29, 2014 Meeting Location: Nick’s Restaurant in Cookeville Attendance: 49 Speakers/Presenters: Seth Rye and Mike Sheppard of Rye Engineering, Bobby Clemmer of BAR Environmental, Chris Hampton of USDA RD and Kevin Gilliam, Mark Butler, Dan Martin, Kirk Smith and Larry Lewis of TAUD. Training was provided after the meeting by Chuck Page of ADC. Thank You to Our Meeting Sponsors: Rye Engineering and BAR Environmental Thank You to Our Door Prize Contributors: ADC; BAR Environmental; Greenway Products; Walter A. Wood Supply; Aulick Chemical; Rye Engineering Next Meeting: Best Tasting Water Contest on February 19, 2015 Region 5 Meeting Tom Faulk, Region Leader November 13, 2014 Meeting Location: West Wilson Utility District in Mount Juliet Attendance: 29 Speakers/Presenters: David Palmer of QS/I Governmental Solutions, Bill Parrot of Compliance Enviro Systems, Jason Fryer of TN811, Jonathan 1st Quarter | Volume 29
REGION 1: Fred Hicks REGION 2: Wayne Hastings Mark McKinney REGION 3: Jimmy Langley REGION 4: Penny Sutherland Buster Harmon REGION 5: Tom Faulk REGION 6: Cathy Dradt REGION 7: Lisa Porter REGION 8: JD Dethloff REGION 9: Scott Miller REGION 10: Tim Lawson REGION 11: Chandrika Winston
Bloomingdale Utility District West Knox Utility District First Utility District of Knox County Luttrell-Blaine-Corryton Utility District Hartsville Trousdale Utility District Byrdstown Water Department West Wilson Utility District South Giles Utility District Lawrenceburg Utility Systems Bradford Utility System Water Authority of Dickson County Ocoee Utility District Memphis Light, Gas & Water
Boyce of USDA RD and Bob Freudenthal, Kevin Gilliam, Mark Butler, and Kirk Smith of TAUD. Thank You to Our Meeting Sponsors: QS/1 Governmental Solutions and Compliance Enviro Systems Thank You to Our Meeting Sponsors: ADC; QS/1; Hayes Pipe and Supply; JR Wauford; Southeastern Tank; Aulick Chemical; TN811; Rye Engineering Next Meeting: May 7, 2015 Region 6 Meeting Cathy Dradt, Region Leader October 22, 2014 Meeting Location: Prospect United Methodist Church Fellowship Hall in Prospect Attendance: 43 Speakers/Presenters: Penny Alds of Sherwin Williams, Ricky Oakley of Hethcoat & Davis, Jason Fryer of TN811, Will Pride of the Columbia EFO, Doug Shelton of USDA RD and Bob Freudenthal, Kevin Gilliam and Larry Lewis of TAUD. Thank You to Our Meeting Sponsors: Sherwin Williams and Hethcoat and Davis, Inc Thank You to Our Door Prize Contributors: ADC; Wascon; Southeastern Tank; Goodwyn, Mills and Cawood Engineering; Walter A. Wood Supply; Southern Pipe and Supply; TN811; Rye Engineering Next Meeting: April 22, 2015 41
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TENNESSEE UTILITY NEWS | www.taud.org
Region 7 Meeting Lisa Porter, Region Leader October 1, 2014 Meeting Location: David Crockett State Park Restaurant in Lawrenceburg Attendance: 36 Speakers/Presenters: Jason McGee of ADC, David Pine of Wascon, Jason Fryer of TN811, David Money of the Columbia EFO, Doug Shelton of USDA RD and Mark Butler, Kirk Smith and Larry Lewis of TAUD. Thank You to Our Meeting Sponsors: ADC and Wascon Thank You to Our Door Prize Contributors: ADC; Advanced Payment Solutions; JR Wauford; C.I. Thornburg; TN811; Rye Engineering Next Meeting: April 8, 2015 Region 8 Meeting J. D. Dethloff, Region Leader October 2, 2014 Meeting Location: Pinecrest Golf Club in Dyer Attendance: 44 Speakers/Presenters: Eric Freeman of Carter & VerPlanck, Allyson Horner of GCUD, Seth Rye of Rye Engineering, Jason Fryer of TN811, Brian Caton of the Jackson EFO, Brenda Horner of USDA RD and Dewayne Culpepper, Tony Wyatt, Kirk Smith and Larry Lewis of TAUD. Tim Rogers thanked those in attendance for their support of the Jay’s Warriors Fundraiser. Thank You to Our Meeting Sponsors: Carter & VerPlanck and Rye Engineering Thank You to Our Door Prize Contributors: ADC; Carter & VerPlanck; JR Wauford; Rye Engineering After the meeting the Jay’s Warriors Fundraiser was held with 26 golfers participating. Next Meeting: April 9, 2015
Region 10 Meeting Tim Lawson, Region Leader Allen Joslyn, Assistant Leader November 20, 2014 Meeting Location: Eastside Utility District in Chattanooga Attendance: 47 Speakers/Presenters: Larry Aulich of Mueller, Mark Slater and Gerry Harstine of Servline/Sunbelt Insurance, Jason Fryer of TN811, Amy Francis of the Chattanooga EFO and Bob Freudenthal, Kevin Gilliam, Dan Martin, Steve Roberts and Kirk Smith of TAUD. Thank You to Our Meeting Sponsor: Walter A. Wood Supply Thank You to Our Door Prize Contributors: ADC; Carter & VerPlanck, McGill Associates; JR Wauford; Thompson Engineering; Southeastern Tank; Aulick Chemicals; Southern Sales; TN811; Rye Engineering Next Meeting: Best Tasting Water Contest on February 25, 2015 Region 11 Meeting Chandrika Winston, Region Leader November 12, 2014 Meeting Location: JEA Training Center in Jackson Attendance: 35 Speakers/Presenters: Trisha and Phillip Harbin of Harbin Services, Jim Schweitzer of Vacuum Truck Sales & Service, Eric Freeman of Carter & VerPlanck, Ali Khan of the Memphis EFO, Joel Howard of USDA RD and Bob Freudenthal, Dewayne Culpepper, Tony Wyatt, Kirk Smith and Larry Lewis of TAUD. Thank You to Our Meeting Sponsors: Harbin Services and Carter & VerPlanck Thank You to Our Door Prize Contributors: ADC; Carter & VerPlanck; JR Wauford; Rye Engineering Next Meeting: February 11, 2015
Region 9 Meeting Scott Miller, Region Leader Region 9 did not meet in December Next Meeting: Best Tasting Water Contest on March 19, 2015.
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UPCOMING CLASSES >>> Classes listed occur while this issue is current. For more information or to register for any of these classes, visit www.taud.org.
CHATTANOOGA 3/3 3/4** 3/31
Cross Connection Renewal Cross Connection Basic Backflow Troubleshooting & Advanced Testing
6 hrs. Any Cert. 12 hrs. Any Cert. 6 hrs. Any Cert.
COOKEVILLE
Call the TAUD Training Station (615) 900-1000 FEES WILL DEPEND ON CLASS: Members | $80-$330 Non- Members | $90-$660 2-day class (*) 3-day class (**) 4-day class (***) 5-day class (****) Get complete information, including cost & register for any of these courses online at: www.taud.org, click “Training”, then click “List All” or select your desired category: -Water Treatment / Distribution -Wastewater / Collection -Certification Prep -Conferences -Backflow Training -Safety -Natural Gas -Commissioner Training See page 46 for conference information & registration form. Submit via direct mail or fax. 44
4/21 Bacteriological Sampling 6 hrs. WT/DS 4/22* Bacteriological Monitoring & Reporting 12 hrs. WT/DS GRAY 3/2**** Fundamentals of Water Treatment 12 hrs. WT 3/5 Safe Drinking Water Act Update 6 hrs. WT/DS 4/7 Bacteriological Sampling 6 hrs. WT/DS 4/8* Bacteriological Monitoring & Reporting 12 hrs. WT/DS JACKSON 2/10 Cross Connection Renewal 2/11** Cross Connection Basic 2/18 Wastewater & Water NPDES Lab Quality Control 2/19 Collection Systems Issues & Update 3/23**** Fundamentals of Water Treatment 3/23**** Fundamentals of Water Distribution 4/22 Hydrant Setting, Maintenance, & Troubleshooting 4/23 Water Loss: Assessment & Solutions
6 hrs. 12 hrs. 6 hrs. 6 hrs. 12 hrs. 6 hrs. 6 hrs. 6 hrs.
Any Cert. Any Cert. WT/WW CS WT DS DS WT/DS
KNOXVILLE 2/17** 2/25 3/18 3/19 4/7 4/8** 5/4 ** 5/7
Practical Math for Distribution Operators Intro to GPS Data Collection Wastewater & Water NPDES Lab Quality Control Collection Systems Issues & Update Cross Connection Renewal Cross Connection Basic Operator Certification Exam Cram Session Operator Certification Exam Water Treatment & Distribution Systems
6 hrs. DS 6 hrs. DS/CS 6 hrs. WT/WW 6 hrs. CS 6 hrs. Any Cert. 12 hrs. Any Cert. 6-12 hrs. Any Cert.
TENNESSEE UTILITY NEWS | www.taud.org
Snap this page with the CP Clicker App to view a complete listing of training opportunities OR to register for classes from your smartphone .
5/8 5/12 5/13
Operator Certification Exam Wastewater & Collection Systems Backflow Troubleshooting & Advanced Testing Water Loss: Assessment & Solutions
6 hrs. Any Cert. 6 hrs. WT/DS
LAWRENCEBURG 3/24 3/25 3/26
Safe Drinking Water Act Update Most Common Sanitary Survey Deficiencies Investigating Water Quality Complaints
6 hrs. WT/DS 6 hrs. WT/DS 6 hrs. WT/DS
KINGSPORT 3/17 Cross Connection Renewal 3/18** Cross Connection Basic
6 hrs. Any Cert. 12 hrs. Any Cert.
MURFREESBORO 2/10** Practical Math for Wastewater Operators 2/19 Water Quality After the Meter & Customer Complaints 2/23**** Fundamentals of Water Distribution 2/23**** Fundamentals of Collection Systems 3/2**** Fundamentals of Wastewater Systems 3/25 Water Loss: Assessment & Solutions 3/31 CPR/AED/Basic First Aid 4/1* Confined Space (MOST) 4/14 Cross Connection Renewal 4/15** Cross Connection Basic 5/4** Operator Certification Exam Cram Session 5/7 Operator Certification Exam Water Treatment & Distribution Systems 5/8 Operator Certification Exam Wastewater & Collection Systems 5/27 Intro to GPS Data Collection
1st Quarter | Volume 29
12 hrs. WW 6 hrs. WT/DS 6 hrs. DS 6 hrs. CS 12 hrs. WW 6 hrs. WT/DS 6 hrs. Any Cert. 12 hrs. Any Cert. 6 hrs. Any Cert. 12 hrs. Any Cert. 6-12 hrs. Any Cert.
6 hrs.
DS/CS
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2015 Utility Technology Conference
March 11 - 13 | Park Vista Hotel | 705 Cherokee Orchard Rd. | Gatlinburg, Tennessee | (865)436-9211
Session Topics Water Treatment:
Conference Schedule Twelve (12) Hours of PDH & Operator CE Credit Available!
Wednesday, March 11
11:00am - 1:00pm Registration 1:00pm - 4:45pm Sessions
Thursday, March 12
7:00am - 8:30am Breakfast 8:30am - 12:00pm Sessions 12:00pm - 1:00pm Lunch 1:00pm - 4:45pm Sessions
Friday, March 13
7:00am - 8:30am 8:30am - 12:00pm
Buffet Breakfast Sessions
Hotel Information Reservation Deadline: February 22 Park Vista Hotel
705 Cherokee Orchard Rd. Gatlinburg, TN 37738 (865) 436-9211 Room Rate: $98 S/D
We strongly encourage attendees to make reservations as soon as possible. Room availability at the Park Vista Hotel cannot be guaranteed after the TAUD room block cut-off date has passed. 46
What to Know Before the Emergency Occurs (All Licenses) Facility Asset Surveying: The Benefits of Laser Scanning Technology (WT/WW) Water Well Asset Management Filter Asset Management Tactical Control Strategies for Improved Water Quality Sustainable Holistic Approach to Water Quality Management Nano Particulate Removal - Compliance Chemistry for the Future American Development Corporation Presentation (TBA) Above Ground Coatings for New Construction & Maintenance Painting (All Licenses) Power & Control Wiring (All Licenses) TN Operator Certification Exam Process Update (All Licenses)
Distribution:
Managing Water Quality in Distribution Tanks Taking Water Loss to the Next Level Out-of-the-Box Solutions for Modern Day Water Distribution Systems Quantify Leakage in Your Distribution System Automatic Meter Reading- The Next Generation Helium Leak Detection Automated Meter Reading with Integrated Leak Detection Dynamic Sectorization
Wastewater:
The Flow of Information: Integrating GIS with a Wastewater Utility Operation of a Wastewater Treatment Plant Utilizing Drip Fields for Final Effluent Disposal Techniques We Have Used to Reduce Operational Costs & Increase Reliability Nutrient Removal Techniques Using Biological Process Modeling To Assess Removal of Nitrogen & Phosphorus in Existing Wastewater Treatment Plants
Collection:
Using Acoustic Inspection to Prioritize Cleaning in Gravity Fed Sewers Methods of Grease Elimination The Flow of Information: Integrating GIS with a Wastewater Utility Development of a GIS & Hydraulic Model Under an EPA Administrative Order on Consent Harnessing Wireless Technology to Monitor Wastewater Flow The Scope of I/I in Tennessee – A Unique Statewide Study Ice Pigging Distribution System Lines & Force Mains Municipal Infrastructure Lining & Rehabilitation
Please Note:
Some topics have been approved for CE credit toward multiple or all licenses & will be held as combined sessions for their respective certifications. Conference session topics subject to change. TENNESSEE UTILITY NEWS | www.taud.org
REGISTRATION FORM Please make copies of this form for more than 4 registrants.
please print
Utility Technology Conference | March 11 - 13, 2015 Park Vista Hotel by DoubleTree - Gatlinburg, TN You may also register online at www.taud.org Registrant 1:___________________________________________________ Registrant 3:___________________________________________________ Registrant 4:___________________________________________________ Utility/Company:________________________________________________ Address:______________________________________________________ City:____________________________ State: ____ Zip: ______________ Utility Phone: (_______) - _______ - ______________ Utility E-mail:
________________________________________________
Registration Fees: By February 27, 2015 Number of Registrants Enter Fee TAUD Member $325 X_____ $_________ TAUD Non-Member $500 X_____ $_________ One day only $170 X_____ $_________ After February 27, 2015 Number of Registrants Enter Fee TAUD Member $375 X_____ $_________ TAUD Non-Member $605 X_____ $_________ One day only $170 X_____ $_________ TOTAL REGISTRATION FEES= $_________ If you prefer, you can use your Master Card, American Express, Discover or Visa. Only provide your credit card information on forms that are to be direct mailed or faxed. We cannot accept credit card information via email, including attachments. Credit Card Number: __________________________ Exp. Date:_________ Amount: ____________ Card Holder Name: __________________________ Signature: _____________________________ Billing Address: ______________________________________________ Zip:_________________
2015 UTILITY TECHNOLOGY CONFERENCE
Registrant 2:___________________________________________________
Email for receipt:______________________________________________________________ Send completed forms, with payment, to: TAUD P.O. Box 8041 Murfreesboro, TN 37133-8041 Fax: (615) 898-8283 Questions? (615) 896-9022 1st Quarter | Volume 29
Snap this page with the CP Clicker App to to register for TAUD's Utility Technology Conference from your smartphone .
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2015 Cram Session Registration Form
Please Print Legibly
Registration is also available online with secure payment option, OR you may also choose to pay later. Visit www.taud.org Questions or Concerns call the Training Station office at (615) 900-1000
Send form with payment to:
TAUD P.O. Box 8041 Murfreesboro, Tennessee 37133-8041 Or fax form to: (615) 898-8283
REGISTRATION FOR CRAMS DOES NOT REGISTER YOU FOR THE EXAM!
2015 CRAM SESSION REGISTRATION
Please check one:
Spring Cram Session May 4 - May 7
Fall Cram Session Nov 2 - Nov 5
Registrant Name: ________________________________________________ copy as many forms needed, per registrant Utility Name: ___________________________________________________ (Study Guide on CD will be mailed to the address provided) Address: _______________________________________________________ City: _____________________________State: ______ Zip: _____________ Telephone:(_____) _______ - __________ E-mail: ____________________________ Please circle your desired CRAM location: Knoxville Murfreesboro Circle which exam you plan to take (choose one): Water Treatment 1 2 3 4 Distribution 1 2 Wastewater Treatment 1 2 3 4 Collection 1 2 First day, class begins at 1pm. Following days, class begins at 8:30 AM - 4:00 PM Electronic Versions of Study Guide are included in fee. Wastewater & Collection Sessions will also meet the mornings of May 7th & Nov. 5th.
Determine your fees & how to receive your study guide: (Cram Session fees are per person) TAUD Member $240 Study Guide: __E-mail to address below OR __Mail CD Student E-mail:___________________________ TAUD Non-Member $480 Study Guide: __E-mail to address below OR __Mail CD Student E-mail:___________________________ Note: Study guides on CD will be mailed up to 10 days prior to class. Printed copies will be provided in class (for an additional cost) to persons registering after this time, or the study guide can be e-mailed to you. Non-TAUD Members must pay in full before study guide materials will be mailed. Additional study materials may be purchased and will be mailed to address provided:
Paper Copies of Study Guides
__ $75 members __$150 non-members Total Registration Fee: $__________
Credit Card Payment Option. Only submit credit card information by mail or by fax. We cannot accept this information in an email or as an email attachment. VISA __
MasterCard __ Discover __ American Express___
Card Holder Name: __________________________________________________Amount:$ ___________ Card Card #: ___________-____________-____________-____________Exp Date: ____/_______ Billing Address: _____________________________________________________Zip Code: ____________ Signature: ________________________________ Email for receipt: ______________________________ Refund & Cancellation Policy
If cancellation is necessary, refund requests submitted in writing (e-mail, fax or letter) will be processed as follows: Fifteen or more days prior - Full refund less any materials mailed. Five to fourteen days - Half payment less any materials mailed. Less than five days - No refund - another person may substitute. If payment has not been received and if cancellation is not requested prior to the date of the class, TAUD will invoice the registrant for the full amount of the class. Feel free to contact Brent Ogles, Education Manager (BrentOgles@taud.org), or Tonia Pass, Education Assistant, (ToniaPass@taud.org) should you have any questions. Thank you for your interest in our training activities!
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TENNESSEE UTILITY NEWS | www.taud.org
ADVERTISER INDEX >>> Alliance Water Resources pg. 13 American Development Corporation pg. 11 C.I. Thornburg pg. 39 Crom Corporation pg. 42 Cumberland Machine Company pg. 49 Dexter Fortson Associates, Inc. pg. 39 G & C Supply Company pg. 33 Joel B. Spaulding & Company pg. 32 Mainstream Commercial Divers pg. 10 McGill Associates pg. 43 The Perkinson Company pg. 45 Pittsburg Tank & Tower Company pg. 45 Raymond James pg. 16 Southeastern Tank Back Cover Tennessee Engineering Group pg. 29 Tennessee Utility Assistance pg. 4 Thornton, Musso, and Bellamin pg. 24 TrenchSafety & Supply pg. 19 Utility Service Company pg. 36 Wascon pg. 19 Wiley Bros.-Aintree Capital Inside Back Cover
Cumberland Machine Co. 1008-C Whites CreekNorth Pike, Nashville, TN 37208 37207 1305 Fourth Avenue Nashville, TN Office (615)454-4661 | Fax (615) 255-7373 Fax (615)(615)953-3781 255-9585
Pump Services Division
Field Service Repair For Pumps & Pump Stations New Pump Sales Vertical Pump Repair Field Welding Service Field Mechanical Service Gearbox Repair
Machine Shop Division
Full Service Machine Shop Conventional And CNC Machining Large Diameter Turning And Milling Fabrication & Welding Services Onsite Mechanical Services Design And Engineering Services www.cumberlandmachine.com email: cballentine@cumberlandmachine.com
Interested in Advertising?
Ad Submiss
1st Quarter Issue 2nd Quarter 3rd Quarter Issue 4th Quarter Issue Issue
Ad Dimensio
Two of TAUD's most valuable resources, the Membership Directory & Training Station Wall Calendar are published annually. While the Directory is only distributed to members of the Association, the Calendar is directly mailed to every active operator and utility in the state.
Please Note:
1st Quarter | Volume 29
Pricing: B&W Ads Business Card 1/4 page 1/2 page Full page
rk:
Width 3.5625” 3.5625” 7.375” 7.375” 9”
Height 2.0313” 4.3125” 4.3125” 8.875”
12”
Artwork should be sub in one of the followin mitted in high reso graphics g formats: lution (300 sho .tiff, .eps dpi) format nec uld be embedded or .pdf. Fon into essary for to e-mail, print is CMY the artwork. The ts & please con color K. If artw or vanessa tact ork is too large sol�s@taud Vanessa Solís at (615) 900 .org -1015 PLEASE MAI L PAYMEN TAUD T TO: P.O. Box 8041 Murfree sboro, TN 37133-8 041
Per Issue $200 $350 $500
$750
Full Year $500 $1200
$1800 $2400
Color Ads Per Issue Full Year Business Card $400 1/4 page $1100 $850 $3200 1/2 page $1425 $50 Full page 00 $1920 Inside Co $6670 ver $2400 Back Cover $8600
$2400 $8600 Company A PUBL _________ AT I O N ___I C___ F THE TENNE ___O___ Contact Nam BAS SSEE A SSOCIA ______ e ______S T O U R N A M E N T R E___ TION O F UTIL _________ C A P | T U P A C_________ ITY DIS Phone ___ FUNDR TRICTS ___ Che ___ A ck I S ER H _________ desired pla _________ LIGHTS _____ I G&H size cem , 4 Q u a r t e r 2 0 1 4 _________ col : | U P C O M I N G O P Eent E-mail ___ | Vol. 2 _________ R A T O R or 8 _________ TRAINI _________ NG | R _________ EGION ___ Issues NEWS Billing Add _________ to run ad: ress ______ _________ _________ ___ ( ) Full Year City ______ _________ ( st ) 1 Quarte _________ _________ r ___ _ ___ ( nd ) 2 Quarte _________ State ___ ____Zip ___ _________ r ( ) 3 rd Qu ____ _______ arter Payment ( ) 4 th Qu Enclosed arter To pay by Please Inv credit car oice d, contac Circle: Col OPERA TOR IS t Carol Mim or OR Blk SUE s at (615) & Wht 900-1013. Size of ad: By signing this I agre e to the deta ( ) Busine ils & term Signature ss car s indi d cated on ( ) 1/4 Pag _________ this form _________ : e ( ) 1/2 Pag _________ e _________ ____ ( ) Full Pag ( ) Inside e Cover ( ) Back Cover
By advertising in one, or all, of TAUD's publications, you're not only making an investment in your business, but also ensuring that your message directly reaches your target audience. For more information, please contact Vanessa Solis at (615) 900-1015 or by e-mail at vanessasolis@taud.org.
es:
January 1 st April 1 st July 1 st October st 1
ns for Artwo
Size Business Card 1/4 Page 1/2 Page Full Page (w/o blee d) Full Page (with blee d)
Associate Members are welcome to advertise in any of TAUD's publications, including the Tennessee Utility News (TUN) magazine, the annual TAUD Membership Directory and Training Station Wall Calendar. A quarterly magazine, the TUN has an average annual circulation of 20,000 recipients, consisting of readers in the water, wastewater and natural gas industries. This includes managers, operators, state legislators, rural and economic community development officials, as well as state and federal agencies. The TUN is also available to read on e-reader and tablet devices, via issuu.com.
ion Deadlin
Tennessee Utility News th
17 21 28 32 40
Work in g To g e ther: T he Key Stage to Suc R e d u c e2 D i s i n f e c t i o cess n d Moni toring Byproducts C N G Ve hicles: The Fu ture of 2 0 14 B usines Fuel s Conf erence On-Sit Highlig e Reus hts e of W astewa ter Eff luent
Buildin Better PlangeA t Knox Pr oCor Distributionps Builds Syste in Guatemalm a
49
GAME - SPOT THE DIFFERENCES
Find 10 differences between the original photo (pictured top) and the altered photo (pictured bottom).
frog Find ge 11 n pa o50
TENNESSEE UTILITY NEWS | www.taud.org
1st Quarter | Volume 29
51
P.O. Box 2529 Murfreesboro, TN 37133-2529 www.taud.org
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