A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S
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A C T I V I T Y F E E C O N T R I B U T O R S | R E G I O N N E W S | U P C O M I N G O P E R AT O R T R A I N I N G | C O N F E R E N C E H I G H L I G H T S
Tennessee Utility News L E G I S L AT I V E I S S U E
2017 Legislative Session Recap
1 0 A Letter From Our President 2 4 Fraud 101 - How to Safeguard Your System 2 8 TAUD to Celebrate 60 Years of Excellence 4 6 2017 Business of Running a Utility Conference Registration
Read the online! A P U B L I C AT I O N O F T H E T E N N E S S E E A S S O C I AT I O N O F U T I L I T Y D I S T R I C T S
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CONFERENCE HIGHLIGHTS
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REGION NEWS
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U P C O M I N G O P E R AT O R T R A I N I N G
6 0 TH A N N I V E R S A R Y I N F O
Tennessee Utility News TECHNOLOGY ISSUE
14 Community Water Fluoridation 2 0 TN Volunteers Establish Emergency W TP
2 8 Introduction To & Advantages
Automated Leak Detection
The Future of Water Loss Management
of Membrane Filtration
4 2 2 0 17 Operator Expo Info & Registration
TUN Latest Issue & Archives, Schedules & More Available at issuu.com
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TENNESSEE UTILITY NEWS | www.taud.org
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For more information, contact TUA today:
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615.557.5780
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TENNESSEE UTILITY NEWS | www.taud.org
David Callahan | President North West Utility District
OFFICE FAX WEB EMAIL
ADMINISTRATIVE
TAUD 2016-17 Officers & Board of Directors
(615) 896-9022 (615) 898-8283 www.taud.org taud@taud.org
Bob Freudenthal | Executive Director BobFreudenthal@taud.org Penny Funk | Office Manager PennyFunk@taud.org Beth Hardiman | Event Planning & Member Services BethHardiman@taud.org (615) 900-1014 Vanessa Sol�s | Publications & Advertising VanessaSolis@taud.org (615) 900-1015 Carol Mims | Bookkeeper CarolMims@taud.org (615) 900-1013
Drexel Heidel | Vice-President West Knox Utility District
Melanie Sain | Accounting Specialist MelanieSain@taud.org (615) 896-9022
Pat Riley | Secretary Gibson County Utility District
Mark L. Butler | Finance MarkLButler@taud.org (615) 557-5780
Tom Atchley | Treasurer Hendersonville Utility District
Kirk Smith | Business Development KirkSmith@taud.org (615) 243-6490 Donald L. Scholes | General Counsel DonScholes@taud.org (615) 579-7569
Nick Newman Memphis Light, Gas & Water Charlie Anderson Bloomingdale Utility District
TRAINING STATION
Michael K. Adams Water Authority of Dickson County
Freddie Weston West Wilson Utility District
Tim Pelham West Warren-Viola Utility District Carter Woodruff Consolidated Utility District Mike Green Warren County Utility District Bruce Giles First Utility District of Knox County Steven McCoy | Associate Advisor Raymond James VITAL FOR TENNESSEE’S FUTURE
John Shadwick | Training Specialist JohnShadwick@taud.org (615) 804-4069 Kevin Gilliam | Training Specialist KevinGilliam@taud.org (931) 636-1671 Allison Stephens Hite | Education Assistant AliStephens@taud.org (615) 900-1000
CIRCUIT RIDERS
Phillip Combs | NRWA Director Alpha-Talbott Utility District
Brent Ogles | Education Manager BrentOgles@taud.org (615) 556-6002
Tony Wyatt | West TN Field Supervisor TonyWyatt@taud.org (731) 415-9101 Michael Keeton | East TN Water Circuit Rider MichaelKeeton@taud.org (865) 660-6454 Larry Lewis | Source Water Protection Technician LarryLewis@taud.org (731) 234-0360 Greg Baker | Groundwater Specialist/IT Specialist GregBaker@taud.org (731) 225-5240 Dewayne Culpepper | Wastewater Technician DewayneCulpepper@taud.org (931) 607-6981 Justin "J.W." Griffin | Middle TN Water Circuit Rider JustinGriffin@taud.org (731) 819-2679
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IN THIS ISSUE >>>
9 Upcoming Events 10 A Letter From Our President 12 Highlights: 2017 Utility Technology Conference 13 2017 Tournament Trail Information 15 A Tough Act to Follow - Steve Roberts' Thank You 16 Meet TAUD's New Staff Members 18 2017 Legislative Session 20 2017 Activity Fee Contributors 24 Fraud 101 - How to Safeguard Your System 28 TAUD to Celebrate 60 Years of Excellence 32 Getting the Most Out of Your Postage 36 Region Meeting News 42 Upcoming Classes: TAUD Training Station Schedule 44 Conference Registration: 2017 Annual Meeting & 60th Anniversary Celebration 46 Conference Registration: 2017 Business of Running a Utility Conference & Exhibit Hall 49 Advertiser Index 50 Game: Spot the Differences Can you find the frog hidden somewhere in the graphics or photos of this issue? Same size & color as shown here. Answer on page 50. Happy Hunting! Executive Editor Managing Editor & Art Direction Assistant Editor Article Contributors Image Credit(s)
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Penny Funk Vanessa Solís Beth Hardiman David Callahan, Thomas E. Goddard, Beth Hardiman, Larry Lewis, Steve Roberts, Melanie Sain, | Tennessee State Capitol Building in Nashville ©andreykr; Chattanooga, TN Skyline ©Sean Pavone Photo; Fisherman Silhouette ©River34; Person Taking Letter From Mailbox ©Andrey Popov
Tennessee Utility News is published quarterly by the Tennessee Association of Utility Districts (TAUD). TAUD assumes no responsibility for opinions or statements of facts expressed by contributors. Advertisements and editorials do not represent official policies of the Association. The right to publish, edit or deny publishing and material submitted for publication is reserved by TAUD. To submit editorial or advertising content, or to update your mailing information, please contact Vanessa Solís at (615) 900-1015 or vanessasolis@taud.org. Find us on Facebook: Tennessee Association of Utility Districts Follow us on Twitter: TAUDtweets 6
TENNESSEE UTILITY NEWS | www.taud.org
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2nd Quarter | Volume 31
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TAUD is turning
60!
Join TAUD as we celebrate 60 years of dedicated service to Tennessee's utilities. Festivities include golf & fishing tournaments, an ice cream social & a private party at the Tennessee Aquarium. Four (4) hours of CE credit will also be available for operators, commissioners & TAP Program participants.
Chattanooga | June 4 & 5 Annual Business meeting & 60 th Anniversary Celebration
EVENT CALENDAR >>> Conference details subject to change. For the most current information or to register, please visit www.taud.org or call (615) 896-9022.
MAY
Operator Expo 6 hrs Operator CE Credit James E. Ward Agricultural Center Lebanon
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Annual Business Meeting & 60th Anniversary Celebration 4 hrs Operator, Commissioner & TAP CE Credit The Chattanoogan Hotel Chattanooga Register by May 26 Business of Running a Utility Conference 6 hrs Operator CE & Commissioner Training Credit Gatlinburg Convention Center Gatlinburg Register by July 21 Utility Leadership Conference 12 hrs Commissioner Training & TAP CE Credit Music Road Hotel Pigeon Forge Register by Oct. 27
2nd Quarter | Volume 31
JUNE
4-5 AUG 9-11 NOV
8-10
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A Letter From Our President David Callahan | President Tennessee Association of Utility Districts
After becoming President of TAUD and venturing into parts of the state that I had never seen, I found the utility environment to always be friendly and receptive. I have received thanks from many people for my visits but all the thanks goes to each of you who make it happen every day. Everyone I have come in contact with over the past 23 years has been focused on serving their customers and doing things right. Starting as an unlicensed plant operator with no experience in 1996, I was tutored by many people throughout Hamilton County. I found out quickly that a special source of help (TAUD) was only a phone call away and those contacts included long time employees like John Shadwick and John Hall. I cherish many of the things I learned from you guys and from many of the other great TAUD staff members. I am always honored when I am in their presence. My admiration, appreciation, and assistance from these people helped to make me a successful utility manager. Along with a TAUD staff that can solve virtually any problem that could ever happen, there is a fleet of Associate Members who are second to none. I learned very early in my utility career that vendors are a welcome and necessary part of our everyday lives and success. We should all recognize and remember that our worst
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problems are their challenges and opportunities. Our Associate members make many things happen for TAUD across our great state and especially the sponsorship of our quarterly Region meetings. We have eleven Region leaders who work closely with our Associate Members for meeting presentations, meals, and other activities. I am honored to have been able to attend more than 60 of these meetings over the past two years and my hat is off to those who sponsored these meetings. Your TAUD Membership Directory can be a great asset to you when searching for a particular vendor. To our very talented Board of Directors, I give many thanks for their support and confidence that I could perform the job of TAUD President. Many of you have provided direction in my life and have helped me through many trying times. I personally thank each of you for your input, cooperation, dedication and very valuable service to your utilities and TAUD. I shall always be indebted to each of you for your service to our Board of Directors and for everything I have learned from each of you. My working career has spanned more than 53 years and has always been based on building working relationships and the trust of my co-workers. No relationship has been more important than the one with TAUD's Executive Director, Bob Freudenthal. In my career I have never been
TENNESSEE UTILITY NEWS | www.taud.org
as impressed with anyone as I have with him. Thank you for all you have taught me since I have known you and especially over the past two years. I have always found that you are responsive not only to TAUD business but always there to help with personal issues as well and your responses have always eased our burdens. My thanks to Bob also for allowing me to honor our Veterans at many of our functions over the past two years. To the many friends I have made in the utility business I say thank you for your friendship, cooperation, and assistance over the past 23 years. To Penny and Beth I offer my heartfelt thanks and admiration for what you do for so many people every day. You have solved many issues and problems for me over the years and I am grateful for your sincere friendship. To my wife Sherrie, I
2nd Quarter | Volume 31
give thanks for her support of my working agenda and for always having me ready to go. I am blessed to have been married to her for the past 48 years. As Bill Haley and the Comets sang many years ago, “Farewell, So Long”. I choose the “So Long” part of that song because farewells are for funerals and my journey is not yet complete. Good luck to you all in the future and may God bless you all.
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Highlights:
2017 Tech Conference Beth Hardiman | Event Planning & Member Services Tennessee Association of Utility Districts
The 2017 Utility Technology Conference was held at the Music Road Hotel and Convention Center in Pigeon Forge March 8-10. Over 200 utility personnel and professional engineers attended the conference. Hot topics for this year’s conference included: the State of Infrastructure in America, The Straight Flush, Advanced Leak Detection Technology, West Stewart Utility District Case Study, Sanitary Survey Changes and many more. The Technology Conference provides 12 hours of continuing education credit for all operator licenses as well as 12 professional development hours for professional engineers. This is TAUD's only conference providing 12 CEU's or the opportunity to get six hours for two licenses. TAUD would like to thank TLM Associates for participating as a break sponsor. We'd also like to thank all of the presenters that made this conference a success. Mark your calendars for the 2018 Technology Conference to be held at the Music Road Hotel and Convention Center February 28-March 2, 2018. If you are interested in presenting at the 2018 Utility Technology Conference, please contact TAUD's Education Manager Brent Ogles at (615) 900-1011 or brentogles@taud.org.
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TENNESSEE UTILITY NEWS | www.taud.org
2017
Tournament Trail Series
FRIDAY, MAY 12TH
J. Percy Priest Lake | Fate Sanders Marina Begins at 6:00 a.m. (or safe light) Weigh-in at 3:00 p.m.
SUNDAY JUNE 4TH
“Big Bass Birthday Bash” Celebrating TAUD’s 60th Anniversary Lake Chickamauga | Chester Frost Park Begins at 6:00 a.m. (or safe light) Weigh-in at 1:00 p.m.
All tournaments are scheduled for local times. For a complete listing of rules and regulations, tournament registration, or to view previous tournament results, please visit www.fishtaud.com. All tournaments are catch & release. Tournament proceeds benefit the TUEC Scholarship Program.
For additional tournament information, please contact: Tournament Director: Kirk Smith (615) 243-6490 | kirksmith@taud.org Tournament Coordinator: Dewayne Culpepper (731) 607-6981 | dewayneculpepper@taud.org Tournament Committee Support Staff: Chuck Page(931) 703-4786 | chuck@adc-chem.com 2nd Quarter | Volume 31
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TENNESSEE UTILITY NEWS | www.taud.org
A Tough Act to Follow
Steve Roberts' Thank You
Steve Roberts | East Tennessee Water Circuit Rider Tennessee Association of Utility Districts
As I look back at my at my career as the East Tennessee Circuit Rider with Tennessee Association of Utility Districts, I want to take this opportunity to thank the men and women across the state that have helped me along the way. I would especially like to recognize Roger Booher who preceded me as circuit rider. I first met Roger when he was working for the City of Bristol as the chief water plant operator. At the time I was working with the state's Division of Water Supply. As circuit rider for TAUD, Roger helped me by providing technical assistance to many water systems in East Tennessee. Our relationship continued to grow over the next 30 years and I always knew that Roger could always be counted on to help systems correct any and all problems they encountered along the way. When I started as circuit rider for TAUD it was truly a sad time for everyone. Roger has just lost his battle with cancer and as I began working with water systems in East Tennessee, virtually every system I visited made positive comments about the contributions and assistance he had provided to them.
Pictured: Steve receiving his Recognition of Service award from TAUD Board President David Callahan.
showed made my work enjoyable and rewarding. You always made me feel welcome and I will be forever grateful for your support. I also want to thank Bob Freudenthal and the entire staff at TAUD for the opportunity and help you have given me. I wish you the very best and continued success in the future. You represent the finest utilities in the nation.
I knew that I could never replace Roger but I made it my goal to continue the work that he had started. It would have been impossible for me to achieve my goal without the help of the men and women working in water systems across the state. The kindness and acceptance each of you 2nd Quarter | Volume 31
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Meet TAUD's New Staff Members MICHAEL KEETON
EAST TN WATER CIRCUIT RIDER Michael Keeton comes to TAUD from the Oneida Water Department where he was the chief water plant operator for the past 9 years. Prior to that he was a water plant operator at First Utility District of Knox County for 6 years and he began his water career at Huntsville Utility District in 1991. Mike holds a Grade 4 Water Treatment license as well as a Grade 2 Distribution license. He is a 1985 graduate of Scott County High School and a projected August 2017 graduate of Middle Tennessee State University with a BS in Communications. He has been an assistant high school football coach since 2011 and is currently the Director of Football Operations for Oneida High School where he is also the JV OL/DL coach. In his spare time Mike enjoys working out, playing golf, good friends, good food ,good music and spending time with his granddaughter Lynnie.
DON SCHOLES
GENERAL COUNSEL
Don Scholes became General Counsel of TAUD on March 27, 2017. Before coming to TAUD, Don was a partner in the firm of Branstetter, Stranch & Jennings, PLLC where he practiced utility law for 30 years. Before joining that firm, he was Assistant General Counsel of the Tennessee Public Service Commission (now Tennessee Regulatory Authority). Don has represented utility districts as well as municipal and county utilities across the State of Tennessee and has served as outside legal counsel for TAUD for many years. He was recognized by Best Lawyers in America as the 2013 Lawyer of the Year for Municipal Law in Nashville, Tennessee. Don has been a frequent presenter at TAUD seminars and conferences on legal issues affecting utilities and is well-known by TAUD members.
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TENNESSEE UTILITY NEWS | www.taud.org
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2nd Quarter | Volume 31
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2017 Legislative Session Larry Lewis | Source Water Protection Tennessee Association of Utility Districts
The 110th General Assembly convened on January 10, 2017. So far over 1,400 bills have been entered and TAUD is tracking almost 80 bills which, if passed, would have a direct impact on Tennessee’s utilities. As of the writing of this article, the General Assembly was still in session however the following are some of the bills that we feel would affect our members: SB683/HB1589 was introduced at the request of our members. This bill requires public water systems for which a monthly fluoride test is confirmed by quarterly laboratory analysis to exceed 1.5 mg/L to have each monthly test analyzed by a laboratory until fluoride levels are below 1.5 mg/L for three consecutive months. Requires the public water system to notify all of its customers that a water sample tested exceeded one and one-half milligrams per liter of fluoride. This bill has passed in the Senate. SB159/HB119 was amended to require notice provided to customers of the utility district regarding the new issuance of bonds which would require a rate increase. This is satisfied by the utility district filing a copy of a resolution and a statement is filed with the Comptroller of the Treasury. SB159/HB675 limits amount of fluoride that public water supply system operators may add to public drinking water; requires that fluoride testing results be open for public inspection; requires public notice of fluoridation. The sponsor has taken this bill off notice.
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SB138/HB88 has been entered by the Comptroller’s Office and requires members of certain utility boards of commissioners to meet training and continuing education requirements; provides that failure to meet such requirements could result in the ineligibility to receive certain financial assistance, or for members to be re-elected or reappointed. This bill is awaiting the signature of the Governor. SB231/HB152 comes from the Comptroller’s Office and clarifies that for the audited financial reports of certain self-sufficient utilities, a change in net position means total revenues less all grants, capital contributions, and expenses. This bill has passed both the Senate and the House. SB684/HB269 mandates representation on municipal utility boards which serve in the county other than the one where the municipality is located. Representation required for the other counties and for unincorporated areas of county where the municipality is located to achieve proportional representation. SB951/HB1132 requires the Comptroller of the Treasury to conduct program review audits of the Hamilton County Water and Wastewater Treatment Authority upon the request of the Joint Evaluation Committee (JEC). It also requires the county mayor of the authority impacted by the $15,500,000 threshold that were in existence as of January 31, 2017, to submit a status report on measures currently underway to resolve the financial, technical,
TENNESSEE UTILITY NEWS | www.taud.org
managerial, and organizational challenges faced by such authority to the JEC no later than July 1, 2017. SB615/HB136 requires a local government receiving annual audit findings to submit its annual budget and a corrective action plan to the comptroller. It also grants the comptroller discretion to approve the local government budget and authorizes sales tax revenue to be withheld from a noncomplying local government; grants the comptroller discretion to waive certain requirements. SB1247/HB489 requires the membership of any municipal utility board in Shelby County to include at least one member who is a customer of the municipal utility and whose residence is located outside the boundaries of the municipality.
Every member that supports TAUD during the legislative session is part of a collective effort to protect utilities statewide from legislation that would not only affect their system operations, but also their employees, business affiliates and ultimately, the public. TAUD thanks every contributor for understanding the importance of our actions in the legislature as a service to all Tennessee utilities and the businesses that serve them. We consider our role in the legislative process to be one of the largest responsibilities that we have to our members and we strive each year to make a greater impact. By voluntarily contributing to TAUD’s Activity Fees and the Tennessee Utility Political Action Committee (TUPAC), you are directly facilitating the success of TAUD's legislative program. It is vital that our members understand that without these contributions, TAUD would not be able to provide Tennessee's utilities with such strong legislative support. Our Legislative Committee meets by conference call every Monday morning during the legislative session to discuss the bills that we are tracking and determine the actions that need to be taken. If you have questions or concerns with any legislation please contact Larry Lewis (larrylewis@taud.org) or Bob Freudenthal (bobfreudenthal@taud.org).
2017 LEGISLATIVE COMMITTEE
Chairman Nick Newman Charlie Anderson Tom Atchley John Brown Mark Butler David Callahan Phillip Combs Lobbyist Ralph Cooper Kenny Diehl Bob Freudenthal Bruce Giles 2nd Quarter | Volume 31
John Hall Drexel Heidel Rick Kirby Larry Lewis Lobbyist Joe May Pat Riley Don Scholes Kirk Smith Don Stafford Freddie Weston 19
2017 LEGISLATIVE ACTIVITY These utility & associate members contributed to Activity Fees in support of TAUD’s legislative efforts. Activity Fees are vital in assisting the Association with it’s work on behalf of the industry. TAUD would like to recognize the voluntary support given by the following members:
2017 Participating Utilities
25 Utility District Adams-Cedar Hill Water System Adamsville Utilities Alexandria Waterworks Allardt Water Works Alpha-Talbott Utility District Anderson County Water Authority Baxter Waterworks Bells Utilities Belvidere Rural Utility District Benton Waterworks Bethel Springs Water Department Big Creek Utility District Bloomingdale Utility District Blountville Utility District Bon Aqua-Lyles Utility District Bondecroft Utility District Bradford Water System Brentwood Water Department Brighton Water & Sewer System Brownlow Utility District Buffalo Wastewater Treatment Plant Cagle-Fredonia Utility District Carderview Utility District Carthage Water Department Cedar Grove Utility District Center Grove-Win. Springs Utility District Chapel Hill Utilities Chuckey Utility District Clifton Gas & Water Department Coffee Co. Water & Wastewater Treatment Authority Cold Springs Utility District Consolidated Utility District Cordell Hull Utility District Covington Public Works/Utilities Cowan Board of Public Utilities Crab Orchard Utility District Crockett Public Utility District Cross Anchor Utility District Cumberland City Water & Sewer Cumberland Gap Water & Sewer Decatur Water System Decherd Water System DeKalb Utility District DeWhite Utility District Dollywoods Splash Country
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Dowelltown-Liberty Water Dresden Water & Sewer East Fork Utility District East Montgomery Utility District Eastside Utility District Elizabethton Water Utilities Elk River Utility District Erin Water System Estill Springs Water System Fall Creek Falls Utility District Fall River Road Utility District Farm Water System Fentress County Utility District First Utility District of Hardin County First Utility District of Hawkins County First Utility District of Knox County First Utility District of Tipton County Gallaway Utilities Gibson County Utility District Gibson Water System Gladeville Utility District Gleason Water & Wastewater Glen Hills Utility District Goodlettsville Wastewater System Grand Junction Water System Grand Valley Lakes POA Grandview Utility District Graysville Water System Greenbrier Water System Greeneville Water Commission Griffith Creek Utility District Grundy County Sewer Systems H. B. & T. S. Utility District Hallsdale-Powell Utility District Hamilton Co. Water & Wastewater Authority Hampton Utility District Harbor Utility District Hardeman-Fayette Utility District Harpeth Valley Utilities District Harriman Utility Board Hartsville Trousdale Utility District Henderson Utility Department Hendersonville Utility District Hixson Utility District Holiday Shores Water Service Humphreys County Utility District Huntingdon Water & Sewer
Huntsville Utility Board Huntsville Utility District Intermont Utility District Jackson County Utility District Jackson Energy Authority Jamestown Gas & Water Jefferson Cocke County Utility District Jellico Water System Kenton Utilities Kimball Sewer System Kingston Springs Wastewater System Kingston Water & Sewer Knox Chapman Utility District Lafollette Utilities LaGrange Water Department LaGuardo Utility District Lake County Utility District Lakeview Utility District Lauderdale County Water System Lewisburg Water & Wastwater Lexington Utilities Lincoln County Board of Public Utilities Lincoln Memorial University Linden Utilities Livingston Utilities Loretto Utilities Luttrell-Blaine-Corryton Utility District Lynchburg Metro Utility District Lynnville Water Utility Madison Suburban Utility District Mallory Valley Utility District Marshall County Board of Public Utilities Martel Utility District Maury County Board of Public Utilities McEwen Water System McKenzie Water Commission Memphis Light Gas Water Division Michie Water System Middle TN Natural Gas Utility District Middleton Water System Milcrofton Utility District Minor Hill Utility District Monteagle Rural Utility District Monterey Water & Wastewater Moscow Water Department Mosheim Water & Sewer Department Mt. Carmel Wastewater Mt. Pleasant Water/WW/Gas
TENNESSEE UTILITY NEWS | www.taud.org
FEE CONTRIBUTORS >>>
Munford Utilities New Canton Utility District New Johnsonville Water New Market Utility District Newport Resort Water System Niota Waterworks North Greene Utilities Inc. North Overton Utility District North Utility District of Rhea County North West Utility District Northeast Henry County Utility District Northeast Knox Utility District Northeast Lawrence Utility District Northwest Clay County Utility District Northwest Dyersburg Utility District Northwest Henry Utility District O Connor Utility District Oakland Water System Ocoee Utility District Old Gainesboro Road Utility District Old Knoxville Highway Utility District Oneida Water & Wastewater Department
Pegram Wastewater System Persia Utility District Petersburg Water System Plateau Utility District Pleasant View Utility District Poplar Grove Utility District Powell Valley Utility District Quebeck-Walling Utility District Ramer Water Department Riceville Utility District Ridgely Waterworks Ripley Utility System River Road Utility District Roane Central Utility District Roane County Wastewater Rockwood Water, Wastewater, & Gas Rocky Top Water & Sewer Department Rossville Water System Rutherford Water Department Rutledge Waterworks Department Samburg Utility District Savannah Valley Utility District
Scotts Hill Water System Second South Cheatham Utility District Selmer Utility Division Sevier County Utility District Shady Grove Utility District Sharon Water Works Smith Utility District Smyrna Water System Sneedville Utility District South Blount County Utility District South Cumberland Utility District South Elizabethton Utility District South Giles Utility District South Paris Coop Water System South Pittsburg Water and Gas South Side Utility District Spring City Water & Sewer Springfield Water & Sewer Springville Utility District Stanton Water System Surgoinsville Utility District Sweetwater Utilities Board
Continued on page 22 2 Quarter | Volume 31 nd
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What is TUPAC?
TUPAC is a multi-candidate political action committee organized to promote TAUD’s views on selected legislative issues. Funds donated to TUPAC serve as contributions to the campaign funds of candidates who support legistation favorable to Tennessee’s utilities.
Who administers TUPAC?
TUPAC is administered by TAUD's Legislative Committee, Executive Director, Board President, attorney and lobbyists. TUPAC’s chairperson is Legislative Committee Chairman, Nick Newman of Memphis Light Gas & Water.
How are donations used?
TUPAC, with advice from the Association’s lobbyists, donates the funds to selected legislators who are, or will be, running for election. A small balance is left in the TUPAC account each year to accomodate any late donations. This account is maintained by TUPAC's Treasurer, Don Scholes of Branstetter, Stranch & Jennings.
Why should I donate to TUPAC?
Over 3,000 bills are introduced during the course of each legislative session. Many of these bills can affect utilities, as well as their employees and commissioners. TAUD closely follows each bill of interest and works side-by-side with legislators in the best interest of our members. Without the support of key legislators, our efforts would be in vain.
Who is eligible to make contributions?
All utility commissioners, managers, and employees are eligible to make contributions to TUPAC from personal funds. No utility funds can be used to make contributions. Associate members who are corporations or limited liability companies may make direct contributions to TUPAC with company funds. TUPAC is required by law to periodically report contributions received to the Registry of Election Finance. TUPAC must disclose certain information about contributor(s) donating more than $100 during a reporting period. For the purpose of reporting, all contributions made during a reporting period are cumulative. Any person(s) contributing more than $100 during a reporting period should complete a disclosure form. This form can be obtained by contacting TAUD or by visiting our website at www.taud.org.
When and how can I contribute to TUPAC?
Donations may be made at any time, but contributing in the early fall of each year is strongly encouraged. Additionally, every August during the Business of Running a Utility Conference, TAUD hosts the TUPAC Golf Tournament, Trap Shoot and Silent Auction events. The proceeds from these events benefit TUPAC. By playing golf, participating in the trap shoot or by bidding on silent auction items, you are assisting TAUD in our legislative efforts. For more information, call (615) 896-9022 or visit www.taud.org/legislative/tupac.htm.
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TENNESSEE UTILITY NEWS | www.taud.org
CONTINUED >>> These utility & associate members contributed to Activity Fees in support of TAUD’s legislative efforts. Activity Fees are vital in assisting the Association with it’s work on behalf of the industry. TAUD would like to recognize the voluntary support given by the following members: Sylvia-TN City-Pond Utility District Tellico Plains Water & Sewer Tennessee Water Service Trezevant Water & Sewer Tuckaleechee Utility District Tullahoma Utilities Board Unicoi County Gas Utility District Unicoi Water Utility District Vanleer Water Works Waldens Ridge Utility District Warren County Utility District Wartrace Waterworks & Sewerage Watauga River Regional Water Authority Water Authority of Dickson County Watertown Water & Sewer Watts Bar Utility District Webb Creek Utility District West Knox Utility District West Overton Utility District West Stewart Utility District West TN Public Utility District West Warren-Viola Utility District West Wilson Utility District Westmoreland Water System White House Utility District Whiteville Water & Wastewater Wilson County Water Authority Winchester Utilities Woodlawn Utility District
2017 Participating Associates A2H, Inc. Adams and Sons, Inc. Alexander Thompson Arnold CPAs Alliance Water Resources American Development Corporation American Tank Maintenance Bar Environmental, Inc. Bobcat of Knoxville Branstetter, Stranch & Jennings Brown Painting Company Business Information Systems C & S Solutions, Inc. C.R. Barger & Sons, Inc. Cannon & Cannon, Inc. Carl Eric Johnson, Inc. CDM Smith
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CH2M Hill Ft. Campbell Privatization Project Civica CMI CTI Engineers Inc. Equipment Controls ESC Lab Sciences First Tennessee Bank Ford Meter Box Company, Inc. Frazier & Deeter, LLC Fulghum, MacIndoe & Associates G & C Supply Company, Inc. George C. Paris Co., Inc. Goodwyn, Mills & Cawood, Inc. Hach Company Hawkins, Inc. Hayes Pipe Supply Co., Inc. HSI, Inc. ICM Inc. Induron Protective Coatings J.R. Wauford & Co. Engineers Jackson Thornton & Co., P.C. Jacobs Engineering James C. Hailey & Company Joel B. Spaulding & Company John Bouchard & Sons Company Kazmier & Associates, Inc. KY/TN Section AWWA LabtronX LDA Engineering Littlejohn Engineering Associates, Inc. Madewell Products Corp. Magnolia River Services Mattern & Craig McGill Associates, P.A. McWane Ductile Michael Brady Inc. Moore Construction Co., Inc. Mueller Company Mueller Systems Nationwide Analtical Laboratories Neel - Schaffer, Inc. Nexbillpay Next Generation Underwriters Parker, Lawrence, Cantrell & Smith Pavement Restorations, Inc. Piping Supply Company Pittsburg Tank & Tower Company, Inc. Portland Utilities Construction, Inc.
Precon Corporation Preferred Sandblasting & Paint, LLC RateStudies Rye Engineering, PLC S & S Utility Sales, LLC S4 Water and Sales Service, Inc. Scott Construction Equipment Co. Sensus Servline Severn Trent Services Sherrard Roe Voigt & Harbison Smith Contractors, Inc. Smith Seckman Reid, Inc. Smith-Blair, Inc. Southeastern Tank, Inc. Southern Pipe & Supply Southern Sales Company, Inc. Stigall Engineering Associates, Inc. Stowers Machinery Corporation Stringfellow, Inc. Tank Pro, Inc. TEC Environmental Lab, Inc. Tennessee 811 Tennessee Engineering Group Tennessee Instrumentation Co. Tennessee Wastewater Systems, Inc. The Perkinson Company, Inc. The Trust Company Thompson Engineering, Inc. Trestles United Services, Inc. USI Consulting Group Valley Equipment Co., Inc. Veteran Management Services W & W Engineering, LLC Walter A. Wood Supply Co. Wascon, Inc. Westerman Engineering, LLC Wiley Bros.-Aintree Capital LLC Xylem, Inc.
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Fraud 101
How to Safeguard Your System Melanie Sain | Accounting Specialist Tennessee Association of Utility Districts
Fraud is a very frightening word and is unfortunately very common in today’s environment. There are many ways fraud can enter your utility, however there are also many ways to safeguard your utility against fraud. Let’s analyze some frequently asked questions and the related answers to those questions:
What is fraud?
Webster’s dictionary defines fraud as “an act of deceiving or misrepresenting”. It is wrong and criminally deceptive behavior involving trickery and scams. Fraud occurs when someone gains something of value, usually money or benefits, from a victim by knowingly making a misrepresentation of a matter of fact.
What are red flags?
A red flag is a warning of danger or a problem. Something to signify a problem. This could be as simple as having a feeling that something is amiss. Red flags to look for in employees include: living beyond means, addiction problems, family or marital problems, wanting to be in control of certain accounting procedures, working odd hours or not taking regular vacations, nervousness or confrontational around other employees or boss, and/or unusual behavior. Other red flags include: missing bank statements, credit card statements or other documents, complaints, excess purchases, inventory shortages, cancelled or voided checks or duplicate payments. People commit fraud for many reasons including greed, financial pressure and job dissatisfaction. Fraudsters often rationalize that they are undervalued and deserve to be paid more. Some may be going through financial problems such as a divorce or bankruptcy. Others may see an opportunity to get a temporary secret “loan” from their employer, fully intending to pay it back at some point in time.
All of my employees are honest. Can fraud still happen?
Yes, yes, and yes. Unfortunately, most fraud is committed by employees that you would
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TENNESSEE UTILITY NEWS | www.taud.org
never think would do such a thing. This is why people are often shocked when an employee that is valued and trusted is the perpetrator. Most fraudsters have a college degree and have worked with their organization for many years. He or she is often well liked and considered a valuable employee in a job of trust. They are often firsttime offenders with no criminal background. They also have the opportunity to commit the fraud.
Does this mean I should be suspicious of my employees?
Yes and no. Yes, you should set parameters and segregation of duties between all employees so fraud cannot easily happen. No, you should not make employees feel like criminals and question their every action. There should be a balance in place. If something doesn’t look or feel right, then additional actions should be taken. By providing policies and procedures that are enforced and followed, the chances of fraud occurring can be greatly decreased.
How long does fraud typically last?
The average fraud lasts around 24 months. However, there have been cases that last a week to 20+ years.
How is fraud caught?
There are many ways fraud can be caught - something just doesn’t seem quite right, cash is dwindling, internal investigation, outside auditors, tips, or sometimes a confession. Sometimes fraud can also be caught by accident such as a review of bank statements or credit card records that shows odd or unusual transactions.
Is it the auditor’s responsibility for detecting fraud?
No. An external financial auditor's responsibility is to express an opinion on financial statements and to ensure that documents are free from material misstatement. External financial auditors perform their work on a sample basis and do not test every transaction, so they can't be expected to catch all fraud or errors.
What is most effective controls to deter fraud?
Policies and procedures must be in place and FOLLOWED. A book of policies on the shelf in your office is only collecting dust. Those policies must be enforced and reviewed regularly to ensure they are being followed. A good internal control structure and separation of duties 2nd Quarter | Volume 31
is critical. Cross training and time limits on jobs should be followed. Management needs to be involved and have review at appropriate step of the accounting process. Board is responsible for seeing appropriate policies, procedures and internal controls are in place to and to verify they are followed. Tone at the top establishes order within your utility district. Establish an atmosphere of accountability and transparency. Unfortunately, there are always new ways and opportunities for employees to commit fraud and there is no way to completely eliminate fraud.
Do I need to report fraud or suspected fraud to the State?
Yes. Tennessee law requires public officials with knowledge which reasonably causes them to believe that unlawful conduct, including fraud, has occurred to report the unlawful conduct to the Tennessee Comptroller of the Treasury office. T.C.A. § 8-4-502. The conduct must be reported within “a reasonable period of time” on the Fraud Reporting Form developed by the Comptroller. If an employee suspects fraud, they should report this to management or the Board of Commissioners.
What happens if a utility board member fails to report fraud or suspected fraud?
The failure to report unlawful conduct is a breach of a utility board member’s fiduciary duty to the utility. A utility district commissioner is subject to ouster by the Utility Management Review Board (UMRB) for a breach of the commissioner’s fiduciary duty. Because Tennessee law imposes the duty to report on public officials, the failure to report fraud could be a criminal offense. A public official which “refrains from performing a duty that is imposed by law” commits official misconduct under T.C.A. § 39-16-402(a)(3).
What are some specific examples of fraud?
CHECK TAMPERING There are a few ways that this can happen. One type happens when an employee writes checks to fake payees or vendors and then works with those people or businesses to get the money or split the money. Another type is when an employee tampers with legitimate checks by changing the payee name to their own, a false name, or a shell company set up to collect fraudulent funds. To protect against this, have more than one person check 25
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the company finances, open and review bank statements monthly and review cleared checks each month, also have management and board members sign checks. FRAUDULENT CREDIT CARD USAGE This is a very frequent occurrence. Employees often have access to company credit cards. They may use these cards for personal, fraudulent use. They may charge restaurant meals, online and/or department store purchases, etc. Charges may be hard to catch since the vendors may be used for business purposes also. To protect against this, only allow employees limited credit card use, review all transactions, never let an employee keep a credit card, open statements and review each charge, and keep all credit cards locked up. REVENUE SKIMMING This is common when cash is received at an organization. The employee collects the cash from the customer and pockets it. If there is no receipt issued, there is no paper trail. Often, employees taking the cash may alter customer records to show that their account was paid or written off. To safeguard against revenue skimming, there should be a segregation of duties and rotation of employees that handle cash, also a cash drawer count and receipt procedures need be in place. FRAUDULENT INVOICING This scheme starts when a person or business sends out an invoice professionally constructed for products or services that were never purchased. Sometimes, an organization will pay these invoices without thinking or checking that the purchases were actually made. The fraudster on the other end of this ploy will collect the check. Be sure to check each invoice received very carefully and match up invoices or services purchased to avoid being caught in this. Management should review and sign off on each invoice that is to be paid. PAYROLL FRAUD Payroll fraud can present itself in many different ways. Employees may state that they worked more hours than they actually did and in return be paid for overtime. Also,
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employees with access to the payroll system, can go in and change his or her salary. They can also set the system for being paid twice using direct deposit. To curtail this, management needs to approve all changes to payroll, review direct deposit every payroll, and review payroll registers and bank statements for agreement. VENDOR BILLING FRAUD This fraud occurs when checks are written out to cash or to a business possibly listing the same address as the employee. Vendor fraud can also occur when an employee hires a friend or family member with a business. They may be overcharging or netting funds to the employee. This can be deterred by scrutinizing all vendors before payment and reviewing all invoices thoroughly. By ensuring safeguards are in place and setting the tone at the top, fraud can be eliminated for the most part. Keep in mind, fraud cannot be 100% eliminated as fraudsters always seem to be ahead of the game. If you have additional questions or comments, please feel free to contact me at (615)896-9022 or melaniesain@taud.org.
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TENNESSEE UTILITY NEWS | www.taud.org
TAUD to Celebrate 60 Years of Excellence 2017 marks TAUD's 60th anniversary as the first rural water association in the nation. To commemorate this milestone, TAUD will host its Annual Meeting at The Chattanoogan Hotel in Chattanooga June 4-6, 2017. Why Chattanooga, you ask? TAUD's very first Annual Meeting was held in Chattanooga in the spring of 1958. We felt it was only appropriate to return to our roots to celebrate such an important event. The festivities kick-off Sunday, June 4th with the "Big Bass Birthday Bash" fishing tournament at Chester Frost Park on Lake Chickamauga (see www.fishtaud.com for complete details). Later that evening, TAUD will host an old fashioned ice cream parlor reception at The Chattanoogan to welcome attendees. Monday, June 5th, will begin with TAUD's Annual Business Meeting, during which a new Board President will be elected. This meeting is open to attendees, however voting is limited to utility members only. Please be sure to appoint a voting delegate to represent your utility prior to the meeting, as there is only one vote per utility.
Following the Annual Business Meeting is the 60th Anniversary Luncheon, as well as four (4) hours of educational sessions. These sessions will offer continuing education credit for operators, commissioners, and TAP program participants. Please make plans to join us Monday evening for hors d'oeuvres and An Evening at the Tennessee Aquarium. Passes include admission to both the River and Ocean Journey buildings, as well as to the Aquarium's new exhibit- the Lemur Forest! The 60th Celebration Golf Tournament, benefitting TUPAC, will be held the morning of Tuesday, June 6th at the Moccasin Bend Golf Club. For more information, or to register for this tournament, please contact Larry Lewis at (731) 234-0360 or larrylewis@taud.org. For more information about the 2017 Annual Business Meeting and 60th Anniversary Celebration, please contact Beth Hardiman at (615) 900-1014 or bethhardiman@taud. org. The schedule of events and a registration form can also be found on pages 44-45.
TAUD OVER THE YEARS
Take a look at some more of our favorite photos on the next page. Have some that you'd like to share? Post them on our Facebook page!
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Getting the Most Out of Your Postage Thomas E. Goddard | Mail Services Manager DivcoData
I occasionally shop online and anxiously await the arrival of the item ordered by mail. Like a little boy on Christmas, checking the mailbox is a lot like looking under the tree to anticipate the arrival of that moment when I would get to unwrap that present! While most trips to the mailbox are not as much motivated by a child’s curiosity, but rather the obligation to stay informed. I check my mailbox almost every day. It’s one of the most common details of life. No matter who you are, where you live, or what you do, we all get mail.
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According to US Postal Service statistics ranging over the past ten years, the United States Postal Service delivered an average of 650 million pieces of mail every day, delivering to as many as 150 million delivery points nationwide. That’s a lot of letters, bills, cards, and packages! While there are many options to ship things around the country, the US Postal Service still provides the most cost-effective delivery method for most anything we want to send. This is especially true of letters, and even more so for statements and invoices sent from utilities and other service providers.
TENNESSEE UTILITY NEWS | www.taud.org
Of the roughly 200 billion mail pieces delivered yearly between 2006-2011, over 70% of those mail pieces are letters; letters being a small, rectangular mail piece weighing up to 3.5 ounces. In 2009, it is estimated that over 175 billion letters were delivered nation-wide. Of all the types, sizes, colors, and occasions that letters are sent and received, nearly 15% of those letters are actually utility bills. Yes. That’s right. According to a 2015 statistical study within the US Postal Service [presented in part at the National Postal Forum, March 2016], utility bills and statements accounted for some 26 billion of the letters mailed and delivered annually during the study period. While millions of people send, and receive letters every day, it’s surprising just how many details of the US Postal Service are not known or understood. For example, since the Postal Service is a department of the administrative branch of the US government, it is often concluded that, like other departments, the Postal Service is allocated part of the federal budget. In reality, 100% of the Postal Service operating budget comes from the sale of postage. However, income from postage revenue is governed by Congress. In effect, it is a quasi-governmental entity that actually has responsibility for its own bottom-line. George Washington first introduced an Act of Congress establishing the ‘United States Post Office Department’ as a part of the federal government. Nearly a hundred years later, the Act of 1879 established four classes of mail, from First Class to Package service. Along the way, Congress has amended these Acts when necessary in an effort to keep the Postal Service growing along with the needs of the country. The most recent Postal Act of 2006 provided new flexibility, particularly in competitive pricing for shipping services, enables the Postal Service to respond to dynamic market conditions and changing customer needs for packages. As the Postal Service has worked to implement the Act, modernize its business, and take advantage of new opportunities for growth, it has remained loyal to established principles. Their mission remains the same: to provide trusted, universal service at affordable prices.
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Despite the improvements proposed and ordered by the Act of 2006, mail volume decreased from 2011 to 2014, and by 2015 had reduced by 35%. Much of the decline was due to web services, increased use of email, and a fall-off in delivery standards of the Postal Service. This decrease created a crisis within the Postal Service. The Postal Service has never operated with a large surplus financially, nor been viewed by the US Government as a cash cow. It is a service to its constituents, and with the crisis created by the decrease in mail, the Postal Service could no longer meet its financial obligations. It was determined that, without drastic measures, the Postal Service would not be sustainable beyond 2016. To meet the growing concern about the decrease in mail volume, and in an effort to reduce costs, the Postal Service adopted a consolidation program in 2012. This program included an increase in postage over a 5-year period, closures of distribution centers, closure of smaller delivery units, acceleration of retirement of vested personnel, and other measures. As a mail service professional, I can tell you first-hand that this consolidation has dramatically affected many aspects of this industry.
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On one hand, cost of postage is on the rise. The delivery methods, routes, and sorting technologies are continuing to evolve. Delivery standards are improving as the Postal Service continues a fundamental transformation in how the Service works. On the other hand, the Postal Service is streamlining mail like never before, automating as much as they can internally, working toward full automation in sorting, distribution, tracking, and other services. All automated mail must now carry the Intelligent Mail Barcode, or IMB. With the introduction of the IMB, the Postal Service can improve many steps in transit and delivery as well as reduce costs. The IMB contains all the information of the delivery point/delivery address, enabling postal machines to sort and route the mail and reduce manual sorting and distribution. This process saves delivery time, labor within the USPS, and postage costs to customers across the country, all by adding the IMB to the mail piece. Simply put, the US Postal Service has increased resources and priorities focused on driving the industry toward Automated Mail, both in delivery standards and increased postage discounts when mail is presented as automated presorted mail. In my experience, working with all types of mail customers and mailings, it is my observation that utilizing Automated mail is the most effective way to take advantage of the partnership with the US Postal Service. My colleagues and I believe that moving the industry toward Automated Mail is the centerpiece of the consolidation program. Working to understand our customers’ needs helps us tailor mailing programs to find the right balance between managing postage costs and effective delivery of mail pieces. Even with the increase of web services, mail is still considered by most companies as the most cost effective way to deliver statement of services and billing. This presents an exciting opportunity for us to assist our customers who generate revenue in the form of billing and payments.
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One significant change to First Class Mail is the way mail is handled. If I send my sister a birthday card, I’ll address the envelope by hand, place a First Class stamp on it, and drop it in my mailbox or one of the blue boxes. My card is considered ‘machinable mail’ and will be sent to an OCR reading machine where the address will be read and an Intelligent Mail Barcode generated and printed on the mail piece immediately so that the mail piece will be easier to move, track, and deliver once it enters the mail stream. High-volume mailers sending large amounts of mail at one time will often use a service to add that barcode prior to sending it to the Post Office, and therefore ‘Automating’ that mail. All mail that already contains the Intelligent Mail Barcode is considered ‘Automated’ mail and will be sent straight to machines designed to read the barcode in sorting, transit, and delivery. Prior to the consolidation program, both of these categories of First Class Mail were delivered on average in 1.8 days. Since the consolidation program started in 2012, machinable mail, mail pieces holding stamps or metered postage, hold a delivery average of 2.1 days, while Automated mail, mail pieces that already contain the Intelligent Mail Barcode have decreased in delivery time to 1.5 days on average. The more automated the mail is when it’s accepted by the Postal Service, the more it saves in the cost of processing that mail in order to transport and deliver the mail, and for every step saved in that process, the cheaper the postage, passing those savings straight to the customer. Postage for a 1 oz. stamped letter is currently 49 cents. Postage for a 1 oz. metered letter is currently 46 cents. By automating the mail prior to mailing, that same 1 oz. letter will mail at an automated rate as low as 37.5 cents. Do the math with your mail volume and see just how much you could be saving! Many organizations, districts, and government offices are taking advantage of the postage savings while benefiting from improved address quality of other systems offered by Automated Mail.
TENNESSEE UTILITY NEWS | www.taud.org
Automated mail equals better address quality, higher confirmation of exact delivery points with the CASS Certification and use of the National Change of Address database (NCOA), faster delivery times, and higher confidence that your customers are receiving their statements, increasing revenue streams and decreasing postage costs.
Providing Products for Our Greatest Resource: WATER
Whether you’re mailing statements, invoices, or just a birthday card, it should build confidence knowing the new ways the Postal Service is improving the experience and perception of its customers. Thomas E Goddard serves as the Mail Services Manager for DivcoData, a Print, Process, & Mail company located in Chattanooga, Tennessee. Thomas holds several certifications with the US Postal Service, including Mail Design Professional and Executive Mail Center Manager, MailPro Advanced Certification with Idealliance Inc, and is currently working on his Certified Mail and Distribution Systems Manager (CMDSM) certification through Mail Systems Management Association. Thomas is the chairperson of the local Postal Customer Council (PCC), working with customers to better utilize the US Postal Service products.
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REGION MEETING NEWS >>> Region meetings are held quarterly throughout the year and provide unique opportunities to network with others in the utility industry. Speakers present topics that are current, informative and beneficial to utilities and related industries. Some recent presentations include: updates on training, industry rules, reporting and regulation, insurance provisions, workplace safety, and what’s upcoming in new and innovative smart technology. TAUD encourages you to be ‘in-theknow’ and get involved in your region. Region 1 Meeting Jeremy Jones, Region Leader January 19, 2017
Region 2 Meeting & Best Tasting Water Contest Wayne Hastings & Mark McKinney, Region Leaders March 1, 2017
Meeting Location: Jonesborough Visitors Center
Meeting Location: City of Alcoa Service Center
Attendance: 48
Attendance: 84
Speakers/Presenters: Tim Stanley & Michael Trout of Trout Insurance Services, Chuck Page of ADC, Kathy Quartermaine of TN811, Louis Trivett of USDA RD, Ken Rea of East TN Development District, TAUD Board President David Callahan, and Mark Butler & Kirk Smith of TAUD.
Systems Entering the Water Contest: Lenoir City Utilities Board, Northeast Knox Utility District, West Knox Utility District, First Utility District of Knox County, City of Alcoa, Hallsdale Powell Utility District, Knox Chapman Utility District, and the City of Maryville
Thank You to Our Meeting Sponsor: Vaughn & Melton
Contest Winner: First Utility District of Knox County
Thank You to Our Door Prize Contributors: ADC, Southeastern Tank, TAUD Tournament Trail, Gresham Smith & Partners, Mueller, JR Wauford & Co., TN811 and Rye Engineering
Contest Judges: Dr. Margaret Ann Jeffries of Pellissippi State Community College, Robert Ramsey of TDEC and Seth Rye of Rye Engineering
Next Meeting: July 20, 2017
Speakers/Presenters: Nate Bowe of McGill Associates, Alan Marsh of Guthrie Sales, TAUD Board Vice President Drexel Heidel, Chuck Page of ADC, and Bob Freudenthal, Mike Keeton, & Larry Lewis of TAUD. Thank You to Our Meeting Sponsors: McGill Associates and Guthrie Sales Thank You to Our Door Prize Contributors: ADC, Wascon, McGill Associates, Gresham Smith & Partners, Principle Environmental, Barge Waggoner Sumner and Cannon, The Trust Company, Rye Engineering, DivcoData, Guthrie Sales, JR Wauford & Co., Consolidated Pipe, HD Supply, Utility Inspection Service, Fulghum MacIndoe & Assoc., Southeastern Tank and TN811 Next Meeting: Joint meeting/training with Region 3 on June 14, 2017
Pictured (l-r): Seth Rye; Dr. Margaret Ann Jeffries; Chris Smith, Gary Massey, Jeremy Moody, and Craig Mayes of First Utility District of Knox County; Robert Ramsey
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TENNESSEE UTILITY NEWS | www.taud.org
For more information on how you can become involved with TAUD ‘s Region Meetings, please contact: Larry Lewis (731)234-0380 | larrylewis@taud.org
Region 3 Meeting & Best Tasting Water Contest Jimmy Langley, Region Leader March 2, 2017 Meeting Location: La Follette Recreation Center Attendance: 48 Systems Entering the Water Contest: Maynardville Utility District, the City of Oneida, Luttrell-Blaine-Corryton Utility District, La Follette Utilities, Clinton Utilities Board, Caryville-Jacksboro Utility District, and Oliver Springs Utility District
TAUD REGION LEADERS REGION 1: Jeremy Jones REGION 2: Wayne Hastings Mark McKinney REGION 3: Jimmy Langley REGION 4: Buster Harmon REGION 5: Tom Faulk REGION 6: Cathy Dradt REGION 7: Lisa Porter REGION 8: Michael Johnson Randy Gregory REGION 9: Scott Miller REGION 10: Tim Lawson Allen Joslyn REGION 11: Chandrika Winston
First Utility District of Hawkins County West Knox Utility District First Utility District of Knox County Luttrell-Blaine-Corryton Utility District Byrdstown Water Department West Wilson Utility District South Giles Utility District Lawrenceburg Utility Systems County Wide Utility District City of Dyer Water Authority of Dickson County Ocoee Utility District Big Creek Utility District Memphis Light, Gas & Water
Contest Winner: Caryville-Jacksboro Utility District Contest Judges: Erich Webber of TDEC, Jeff Glass of DivcoData, and David Jones of CTI Speakers/Presenters: Frank Flow of Flexium Equipment, Nate Bowe of McGill Associates, Kathy Quartermaine of TN811, Erich Webber of TDEC, and Bob Freudenthal of TAUD. Thank You to Our Meeting Sponsor: McGill Associates, Kazmier & Associates, and Flexium Equipment Thank You to Our Door Prize Contributors: ADC, Gresham Smith & Partners, McGill Associates, CTI, Southeastern Tank, Rye Engineering, DivcoData and TN811
Pictured (l-r): David Jones and Joey Moser of Caryville-Jacksboro Utility District; Jeff Glass; Erich Webber
Next Meeting: Joint meeting/training with Region 2 on June 14, 2017
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REGION MEETING NEWS >>> Region 4 Meeting & Best Tasting Water Contest Buster Harmon, Region Leader February 16, 2017 Meeting Location: Park Theatre in McMinnville Attendance: 55 Systems Entering the Water Contest: Warren County Utility District, McMinnville Utilities, West Warren-Viola Utility District, Sparta Water System, Byrdstown Water System, Crab Orchard Utility District, and DeKalb Utility District Contest Winner: West Warren-Viola Utility District Contest Judges: Chris Hampton of RDA, Lonnie McCloud of TDEC and Jenna Hazelet of ServLine Speakers/Presenters: Drew Harzog of Harcros Chemicals, Steve Bennett of Wascon, Kathy Quartermaine of TN811, Chris Hampton of RDA, and Bob Freudenthal, Mark Butler, Melanie Sain, & Kirk Smith of TAUD Thank You to Our Meeting Sponsors: Harcros Chemicals, Walter A. Wood Supply, and Wascon
Pictured l-r (sitting): Trent Young, Jeff Cantrell, Kelle Dyer & Ricky Morton of West Warren-Viola Utility District; (standing) Lonnie McCloud, Jenna Hazelet and Chris Hampton Region 5 Meeting Tom Faulk, Region Leader February 7, 2017 Meeting Location: West Wilson Utility District Attendance: 42
Thank You to Our Door Prize Contributors: ADC, Wascon, McGill Associates, G & C Supply, City of McMinnville, Rye Engineering, HD Supply, Zoeller Pumps, Aulick Chemical Solutions, Southeastern Tank, Xylem, DivcoData, TAUD Tournament Trail, Warren County Utility District, and TN811
Speakers/Presenters: Frank Flow of Flexium Equipment, Jim Malone of NAFECO, Craig Ingram of TN811, and Bob Freudenthal, Mark Butler, & JW Griffin of TAUD
Next Meeting: May 31, 2017
Thank You to our Door Prize Contributors: ADC, S&S Utility Sales, HD Supply, JR Wauford & Co., Southeastern Tank, Xylem, Hayes Pipe Supply, Environmental Science, Walter A. Wood Supply, and TN811
Thank You to our Meeting Sponsor: Kazmier & Associates and NAFECO
Next Meeting: Best Tasting Water Contest on May 11, 2017
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TENNESSEE UTILITY NEWS | www.taud.org
Region 6 Meeting Cathy Dradt, Region Leader January 25, 2017
Region 7 Meeting Lisa Porter, Region Leader January 4, 2017
Meeting Location: ADC in Fayetteville
Meeting Location: Lawrenceburg Golf and Country Club
Attendance: 71
Attendance: 37
Speakers/Presenters: Ryan Fields of C.I. Thornburg, Craig Principi of Carus, Tom Guthrie of Guthrie Sales & Service, Will Pride of TDEC, Doug Shelton of USDA RD, and Bob Freudenthal, Mark Butler, JW Griffin, Kevin Gilliam, Dewayne Culpepper & Kirk Smith of TAUD
Speakers/Presenters: Jim Melrose of NAFECO, Jimmy Sekola of Sherwin Williams Protective Coatings, TAUD Board President David Callahan, Jason Fryer of TN811, Will Pride of TDEC, Doug Shelton of USDA RD, and Bob Freudenthal, Mark Butler, Tony Wyatt, Dewayne Culpepper, Kirk Smith & Larry Lewis of TAUD
Thank You to our Meeting Sponsor: C.I. Thornburg and Guthrie Sales & Service Thank You to our Door Prize Contributors: ADC, TAUD Tournament Trail, HD Supply, South Giles Utility District, DivcoData, Southeastern Tank, Xylem and Rye Engineering Next Meeting: July 26, 2017
Thank You to our Meeting Sponsors: NAFECO and Sherwin Williams Protective Coatings Thank You to our Door Prize Contributors: ADC, Sherwin Williams Protective Coatings, CedarChem, J.R. Wauford & Co., Lawrenceburg Utilities, HD Supply, Walter A. Wood Supply, TN811 and Rye Engineering Next Meeting: July 12, 2017
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REGION MEETING NEWS >>> Region 8 Meeting Michael Johnson & Randy Gregory, Region Leaders January 12, 2017
Region 9 Meeting & Best Tasting Water Contest Scott Miller, Region Leader March 16, 2017
Meeting Location: Boyette's Dining Room in Tiptonville
Meeting Location: Montgomery Co. Shooting Complex
Attendance: 61
Attendance: 66
Speakers/Presenters: Massie Hughes of American Tank Maintenance, Joe Ferguson of Kamstrup Water Meters, TAUD Board President David Callahan, Jason Fryer of TN811, Bobby Depriest of TDEC, Brandon Orr of USDA RD and Tony Wyatt, Dewayne Culpepper, Kirk Smith and Larry Lewis of TAUD
Systems Entering the Water Contest: Second South Cheatham, Pleasant View Utility District, Vanleer Waterworks, and the Water Authority of Dickson County
Thank You to our Meeting Sponsors: Kamstrup Water Meters and American Tank Maintenance Thank You to our Door Prize Contributors: ADC, TAUD Tournament Trail, TN811 and Rye Engineering Next Meeting: July 13, 2017
Contest Winner: Water Authority of Dickson County Contest Judges: Warner Taylor, retired Director of the College of Applied Science in Dickson, Michelle Huff & Steve Christenson of the Montgomery County Shooting Range, and John Greer of the Comptroller's Office Speakers/Presenters: Seth Rye of Rye Engineering, Mike Wetherington of ADC, Dustin Dowdy of Southeastern Tank, TAUD Board President David Callahan, TAUD Associate Advisor Steven McCoy, John Greer of the Comptroller's Office, and Bob Freudenthal, JW Griffin, Kirk Smith, Dewayne Culpepper, Tony Wyatt & Larry Lewis of TAUD Thank You to Our Meeting Sponsors: Rye Engineering, Wascon, ADC and Southeastern Tank Thank You to Our Door Prize Contributors: ADC, Godwin Pumps, Southeastern Tank, C.I. Thornburg, TAUD Tournament Trail and DivcoData Thank You to Our Clay Shoot Sponsors: ADC, Wascon, CH2MHill and Rye Engineering Next Meeting: June 22, 2017
Pictured (l-r): Michelle Huff; Michael Adams, Tim Swaw, & Jeff Allen of WADC; Warner Taylor; Matt Furline & Jimmy Murphy of WADC; Utilities Specialist John Greer
40
TENNESSEE UTILITY NEWS | www.taud.org
Region 10 Meeting & Best Tasting Water Contest Tim Lawson & Allen Joslyn, Region Leaders February 10, 2017 Meeting Location: Eastside Utility District Attendance: 66 Systems Entering the Water Contest: Hixson Utility District, Etowah Utilities, Big Creek Utility District, City of Dayton and Ocoee Utility District Contest Winner: Ocoee Utility District Contest Judges: Jenna Hazelet of ServLine, Kathy Quartermaine of TN811, Ashley Richards of J.R. Wauford & Co., and Jennifer Innes of TDEC Speakers/Presenters: Chris Polk of Mueller Co., Kathy Quartermaine of TN811, Garry Burris of the Chattanooga EFO, Clay Copeland of USDA RD, and Mark Butler, JW Griffin, & Kirk Smith of TAUD Thank You to Our Meeting Sponsors: HD Supply and Mueller Co. Thank You to Our Door Prize Contributors: ADC, Wascon, Steve Chappell, Mueller Co., TAUD Tournament Trail, J.R. Wauford & Co., DivcoData, McWane Ductile, Aulick Chemical Solutions, Stowers Machinery, HD Supply and Rye Engineering Next Meeting: May 24, 2017
Pictured (l-r): Kathy Quartermaine; Jenna Hazelet; Buck Owen, Blake Davis & Tim Lawson of Ocoee Utility District, Ashley Richards; Jennifer Innes Region 11 Meeting Chandrika Winston, Region Leader February 2, 2017 Meeting Location: MLGW Training Center Attendance: 41 Speakers/Presenters: Tim Rogers of Rogers Hydrant Service, Seth Rye of Rye Engineering, TAUD Board President David Callahan, TAUD Legislative Committee Chairman Nick Newman, Jason Fryer of TN811, Lou Hoffman & Eddy Bouzeid of the Memphis EFO, Walt Downing of USDA RD, and Tony Wyatt, Dewayne Culpepper & Larry Lewis of TAUD Thank You to our Meeting Sponsors: ADC and C.I. Thornburg Thank You to our Door Prize Contributors: ADC, Rogers Hydrant Service, C.I. Thornburg, TN811 and Rye Engineering Next Meeting: Best Tasting Water Contest and Jackson Generals baseball game on May 10, 2017
2nd Quarter | Volume 31
41
UPCOMING CLASSES >>> Classes listed occur while this issue is current. For more information or to register for any of these classes, visit www.taud.org.
CHATTANOOGA
The Chattanoogan Hotel | 1201 Broad St.
6/5 TAUD Annual Business Meeting & 60th Anniversary Celebration
4 hrs. Any Cert.
CHATTANOOGA
Eastside Utility District | 3018 Hickory Valley Rd.
7/11 Cross Connection Renewal 7/12** Cross Connection Basic
6 hrs. Any Cert. 12 hrs. Any Cert.
CLARKSVILLE
Questions? Call us!
(615) 900-1000
Get complete information & register for any of these courses online at www.taud.org. Choose “Training”, then “List All” or select a specific category: Water Treatment / Distribution Wastewater / Collection Certification Prep Conferences Backflow Training Safety Natural Gas Commissioner Training FEES VARY DEPENDING ON CLASS Members $85-$360 Non- Members $90-$720 2-day class (*) 3-day class (**) 4-day class (***) 5-day class (****)
42
Clarksville Gas & Water | 2215 Madison St.
7/6
Emergency Operations
6 hrs. Any Cert.
COOKEVILLE
Cookeville Water Quality Control | 1860 S. Jefferson Ave.
5/9** Bacteriological Compliance 5/9 Bacteriological Sampling 5/10* Bacteriological Monitoring & Reporting
18 hrs. WT/DS 6 hrs. WT/DS 12 hrs. WT/DS
GATLINBURG
Gatlinburg Convention Center | 234 Historic Nature Trail
8/9** Business of Running A Utility Conference
6 hrs. Any Cert.
JACKSON
JEA Training Facility | 320 Hwy 45 By-Pass
5/9 Safe Drinking Water Act Update 6 hrs. WT/DS 5/23 Water Loss: Assessment & Solutions 6 hrs. WT/DS 5/24 Trench Excavation Competent Person 6 hrs. CS/DS 5/25 Confined Space 6 hrs. Any Cert. 6/13** Bacteriological Compliance 18 hrs. WT/DS 6/13 Bacteriological Sampling 6 hrs. WT/DS 6/14* Bacteriological Monitoring & Reporting 12 hrs. WT/DS 7/5 Emergency Operations 6 hrs. Any Cert. 8/15** Practical Math for Distribution Operators 6 hrs. DS
KNOXVILLE
Hallsdale-Powell Utility District | 3745 Cunningham Rd.
5/10 7/26
Water Loss: Assessment & Solutions TOSHA Safety Training
6 hrs. WT/DS 6 hrs. Any Cert.
TENNESSEE UTILITY NEWS | www.taud.org
KNOXVILLE
Larry Fleming KUB Facility | 835 E. Jackson St.
5/30 Confined Space 6 hrs. Any Cert. 5/31 Trench Excavation Competent Person 6 hrs. CS/DS 6/1 Flagger Certification Course 4 hrs. CS/DS
LEBANON
James E. Ward Agricultural Center | 925 E. Baddour Pkwy.
• Contaminated Diving
5/18 Operator Expo 6 hrs. Any Cert.
• Potable Water Tank Cleaning
12 hrs. WT
MEMPHIS
MLGW Training Facility | 4949 Raleigh-LaGrange Rd.
6/13 Cross Connection Renewal 6/14** Cross Connection Basic
• Hydrographic Soundings • Potable Water Tank Inspections
MARYVILLE
Alcoa Water Filtration Plant | 302 Sam Houston School Rd. 7/10**** Fundamentals of Water Treatment
COMPLETE UNDERWATER SERVICES • Intake and Outfall Inspection, Construction, and Maintenance
6 hrs. Any Cert. 12 hrs. Any Cert.
MURFREESBORO
• Pipeline Inspection and Cleaning • Structural Engineering Inspection and Design 322 C.C. Lowry Dr., Murray, KY 42071 Ph. (270) 753-9654 Fax: (270) 753-0165 24 Hour Service www.MainstreamDivers.com E-Mail: Info@MainstreamDivers.com
TAUD Training Station | 840 Commercial Ct.
5/31 Intro to GPS Data Collection 6 hrs. CS/DS 6/1 Emergency Operations 6 hrs. Any Cert. 6/8 Flagger Certification Course 4 hrs. CS/DS 6/12**** Fundamentals of Water Distribution 6 hrs. DS 6/13 Hire Hard, Manage Easy None 6/14 Harrassment in the Workplace 6 hrs. Any Cert. 6/15 Substance Abuse in the Workplace 6 hrs. Any Cert. 6/19* Crane Safety/Qualified Rigger & Signal Person 12 hrs. Any Cert. 6/21 Confined Space 6 hrs. Any Cert. 6/22 Trench Excavation Competent Person 6 hrs. CS/DS 6/23 Chlorine Gas Safety 6 hrs. Any Cert. 6/27 Cross Connection Renewal 6 hrs. Any Cert. 6/28** Cross Connection Basic 12 hrs. Any Cert. 7/5** Basic Chemistry for Water & Wastewater Operators 12 hrs. WT/WW 7/18** Practical Math for Wastewater Operators 12 hrs. WW 7/24**** Fundamentals of Collection Systems 6 hrs. CS 7/24**** Fundamentals of Water Treatment 12 hrs. WT 7/31**** Fundamentals of Wastewater Treatment 12 hrs. WW
2nd Quarter | Volume 31
ENGINEERING RESULTS
Providing Civil, Water / Wastewater, Electrical, and Environmental Services
mcgillengineers.com Knoxville // 865.540.0801
43
2017 Annual Meeting & th 60 Anniversary Celebration
June 4-6 | The Chattanoogan Hotel | 1201 Broad Street, Chattanooga, TN | (423) 756-3400
SCHEDULE OF EVENTS
SUNDAY, JUNE 4th
6:00am 3:00-5:00pm
“Big Bass Birthday Bash” Fishing Tournament Lake Chickamauga | Chester Frost Park (visit www.fishtaud.com for complete details) Conference Registration & Ol’ Fashioned Ice Cream Parlor Reception
MONDAY, JUNE 5th
7:00am Conference Registration & Continental Breakfast 9:00am Annual Business Meeting 11:00am 60th Anniversary Celebration Luncheon 1:00-5:00pm Educational Sessions - 4 hours of credit for operators, commissioners & TAP participants (session topics TBA) 7:00pm An Evening at the Tennessee Aquarium (includes food & passes to the Ocean Journey & River Journey exhibits)
TUESDAY, JUNE 6th
6:30am 8:00am
60th Celebration Golf Tournament Registration & Breakfast Moccasin Bend Golf Club Shotgun Start
HOTEL INFORMATION
Reservation Deadline: May 12th
The Chattanoogan Hotel 1201 Broad St. Chattanooga, TN 37402 (423) 756-3400 Room Rate: $149 S/D Group Code: #624756
We strongly encourage you to make reservations as soon as possible. Room rates & availability cannot be guaranteed once the reservation deadline has passed. 44
TENNESSEE UTILITY NEWS | www.taud.org
JUNE 4-6, 2017 TAUD ANNUAL MEETING & 60TH ANNIVERSARY CELEBRATION THE CHATTANOOGAN HOTEL | CHATTANOOGA, TN You may also register online at www.taud.org
Utility/Company: ______________________________________________________________ Name: _____________________________________________________________________ Business Address: ______________________________________________________________ City: __________________________________________ State: ______ Zip: ____________ Business E-mail: _______________________________________________________________ Business Phone: (_______) - _______ - ______________
EVENT REGISTRATION FEES:
by May 26th
after May 26th
TAUD Annual Business Meeting..........................................................................................................$200 $250 Registration fee includes registrant & spouse meals, educational sessions, and aquarium passes
Spouse Name:_________________________________________ Attending:
Luncheon by May 26th
Aquarium after May 26th
Child/Guest Registration.....................................................................................................................$30 $50 Includes meal ticket for luncheon and aquarium passes
Child/Guest Name:______________________________________ Attending:
Luncheon
Aquarium
Child/Guest Name:______________________________________ Attending:
Luncheon
Aquarium
If preferred, you may use your Master Card, American Express, Discover or Visa. Only provide your credit card information on forms that are to be direct mailed or faxed. We cannot accept credit card information via email, including attachments.
RE G I S TR AT I O N
Credit Card Number: _____________________________ Exp. Date:___________ Amount: ______________ Card Holder Name: ______________________________ Signature: _______________________________ Billing Address: ______________________________________________________ Zip:______________ Email for receipt:______________________________________________________________________
ANNUAL MEETING & 60 TH ANNIVERSARY
REGISTRATION FORM please print Please make copies of this form for additional registrants.
Please send payment information or check (made payable to TAUD) to: TAUD | P.O. Box 8041 | Murfreesboro, TN 37133 Fax: (615) 898-8283 TAUD Refund Policy: There will be NO REFUNDS issued for this event. Substitutes are always welcome. 2nd Quarter | Volume 31
45
2017 Business of Running a Utility Conference & Exhibit Hall
August 9-11 | Gatlinburg Convention Center | 234 Historic Nature Trail | Gatlinburg, Tennessee
HWeOencourage T E L youI Nto make F Oreservations R M ATearlyIasOallN accomodations are first come, first served.
Black Bear Inn & Suites Group Code: 2368
(formerly the Clarion Hotel)
(865) 436-5656 $92-$122 www.blackbeargatlinburg.com
Courtyard by Marriot (865) 436-2008 $149-$159 www.marriot.com
CONFERENCE SCHEDULE Six (6) Hours of Operator CE Credit & Eight (8) Hours of TAP & Commissioner Credits Available!
TUESDAY, AUGUST 8
2:00 - 5:00pm
Vendor Setup
WEDNESDAY, AUGUST 9
Fairfield Inn & Suites (865) 430-3659 $139-$159 www.fairfield.marriot.com Gatlinburg Inn (865) 436-5133 $119 www.gatlinburginn.com Greystone Lodge (800) 451-9202 $108 www.gatlinburginn.com Hampton Inn Group Code: TAUD17
(865) 436-4878 $12510 www.blackbeargatlinburg.com
8:00am TUPAC Golf Tournament 10:00am - 3:00pm Vendor Setup 1:00 - 6:00pm Registration 4:30 - 7:00pm Opening Reception & TUPAC Silent Auction
Hilton Garden Inn (865) 436-0048 $139-189 www.gatlinburg.hgi.com
THURSDAY, AUGUST 10
Holiday Inn Vacation Club (407) 395-6623 Call for rates www.holidayinn.com
7:30 - 9:30am Continental Breakfast 9:30 - 11:00am Super Session, Awards, Best Tasting Water Contest 11:30 - 1:00pm Lunch 1:00 - 4:00pm Sessions
FRIDAY, AUGUST 11
7:00 - 8:30am 8:30 - 11:30am
46
Breakfast Sessions
Holiday Inn Express (407) 395-6623 Call for rates www.hiexpress.com
QUESTIONS?
(615) 896-9022 | taud@taud.org TENNESSEE UTILITY NEWS | www.taud.org
REGISTRATION FORM please print
Utility:_____________________________________________________
Phone: (_____) ______-_______
Registrant 1:_________________________________ Registrant 2:_________________________________ Address:_____________________________________ Guest 1:_____________________________________ City:______________________ St:____ Zip:________ Guest 2:_____________________________________ By July 21, 2017 TAUD Members - Full Conference..............................................................................................$325 Includes all technical sessions, meals & entrance into the Exhibit Hall.
TAUD Non-Members - Full Conference.....................................................................................$620 Includes all technical sessions, meals & entrance into the Exhibit Hall.
Spouse/Guest Meal Registration (Member/Non-Member) Thursday breakfast (served in the Exhibit Hall) Thursday lunch (served in the Exhibit Hall) Friday breakfast buffet
_____ x $20 _____ x $20 _____ x $20
= $______ = $______ = $______
Amount Due: $_________ After July 21, 2017 TAUD Members - Full Conference..............................................................................................$375 Includes all technical sessions, meals & entrance into the Exhibit Hall.
TAUD Non-Members - Full Conference.....................................................................................$725 Includes all technical sessions, meals & entrance into the Exhibit Hall.
Spouse/Guest Meal Registration (Member/Non-Member) Thursday breakfast (served in the Exhibit Hall) Thursday lunch (served in the Exhibit Hall) Friday breakfast buffet
_____ x $20 _____ x $20 _____ x $20
= $______ = $______ = $______
Amount Due: $_________
One Day Only - Thursday..................................................................................................................................$170 After July 21, 2017...........................................................................................................$275 Spouse/Guest Meal Registration (Member/Non-Member) Thursday breakfast (served in the Exhibit Hall) _____ x $20 = $______ Thursday lunch (served in the Exhibit Hall) _____ x $20 = $______
Amount Due: $_________
If preferred, you may use your Master Card, American Express, Discover or Visa. Only provide your credit card information on forms that are to be direct mailed or faxed. We cannot accept credit card information via email, including attachments.
Credit Card Number: _____________________________ Exp. Date:___________ Amount: _______________ Card Holder Name: ______________________________ Signature: _________________________________ Billing Address: ______________________________________________________ Zip:_________________ Email for receipt:__________________________________________________________________________ Please send payment information or check (made payable to TAUD) to: TAUD | P.O. Box 8041 | Murfreesboro, TN 37133 Fax: (615) 898-8283 2nd Quarter | Volume 31
U T I L I T Y RE G I S T R AT I O N
Includes technical sessions, meals & entrance into the Exhibit Hall on Thursday.
2 017 BUSI N E S S CO N FE RE N CE
Please make copies of this form for more registrants as neededed The Business of Running a Utility Conference | August 9 - 11, 2017 Gatlinburg Convention Center You may also register on-line at www.taud.org
47
VE N D O R RE G I S TR AT I O N
2 017 BUSI N E S S CO N FE RE N CE 48
The Business of Running a Utility Conference & Exhibit Hall August 9 - 11, 2017 Gatlinburg Convention Center- Gatlinburg You may also register on-line at www.taud.org
Send your payment information or check, made payable to TAUD to: TAUD P.O. Box 8041 Murfreesboro, Tennessee 37133-8041 Fax: (615) 898-8283 Questions? (615) 896-9022
*Superboosters: Even if you do not owe booth fees for this event, you MUST register to guarantee your booth space.
Registrant 1:_________________________________Registrant 2:______________________________________ Registrant 3* see below:___________________________Registrant 4* see below:__________________________________ Company:__________________________________________________Superbooster? ___ Diamond ___ Platinum Address:___________________________________________________ City:____________________________State: ____
___ Gold
___Silver
Zip: ___________
Phone: (_______) - _______ - ______________E-mail: ____________________________________________ TAUD MEMBERS Additional Registrants*/Booths Booth Registration for Two $675 (by July 21), plus _______ x $50 = $ ______ Booth Registration for Two $775 (after July 21), plus _______ x $50 = $ ______ Additional booths..............................................................................................................._______ x $250 = $ ______ Attending only (no exhibit) $375 = $ ______ Attendee list (available after conference) $100 Superboosters receive this at no charge = $ ______ NON-TAUD MEMBERS Booth Registration for Two $1,200 (by July 21), plus _______ x $50 = Booth Registration for Two $1,300 (after July 21), plus _______ x $50 = Additional booths................................................................................................................._______ x $400 = Attending only (no exhibit) $600 = Attendee list (available after conference) $200 =
$ ______ $ ______ $ ______ $ ______ $ ______
Booth Preference (provide booth numbers in accordance with Exhibit Hall layout; choices are not guaranteed). 1st choice________ 2nd choice________ 3rd choice_________
Booth Item/Service/Sponsorship request: Electricity included in booth fee Additional tables................................................................................................................._______ x $30 Additional chairs................................................................................................................._______ x $5 Exhibit Hall Breakfast Sponsor (receive sponsorship recognition) $125 Exhibit Hall Door Prize Sponsor (receive sponsorship recognition) $25
= = = =
$ ______ $ ______ $ ______ $ ______
Please list spouse or children attending Exhibit Hall Breakfast and/or Lunch: _______________________ $20 x _____ breakfast(s) = _______________________ $20 x _____ breakfast(s) = _______________________ $20 x _____ lunch(es) = _______________________ $20 x _____ lunch(es) =
$ ______ $ ______ $ ______ $ ______
Total Amount Due = $ ______ If preferred, you may use your Master Card, American Express, Discover or Visa. Only provide your credit card information on forms that are to be direct mailed or faxed. We cannot accept credit card information via email, including attachments.
Credit Card Number: __________________________Exp. Date:_________Amount: ____________ Card Holder Name: __________________________Signature: _____________________________ Billing Address: ______________________________________________ Zip:_________________ E-mail for receipt:______________________________________________
TENNESSEE UTILITY NEWS | www.taud.org
ADVERTISER INDEX >>> American Development Corporation pg. 14 American Tank Maintenance pg. 21 C2RL Engineers pg. 38 C.I. Thornburg pg. 24 CROM Corporation pg. 17 Cumberland Machine Company pg. 33 ESC Lab Sciences pg. 35 G & C Supply Company pg. 35 Mainstream Commercial Divers pg. 43 McGill Associates pg. 43 Pittsburg Tank & Tower Company pg. 27 SEDC pg. 26 Sensus pg. 7 Southeastern Tank Back Cover Tennessee Utility Assistance pg. 4 Wascon pg. 11 Wiley Bros.-Aintree Capital Inside Back Cover
Interested in Advertising?
TN Utility Ne
Final Trim Size:
Two of TAUD's most valuable resources, the Membership Directory & Training Station Wall Calendar are published annually. While the Directory is only distributed to members of the Association, the Calendar is directly mailed to every active operator and utility in the state.
2nd Quarter | Volume 31
7.375” x 8.87 5”
¼ Page
Business Card Horizontal
3.5625” x 4.31
25”
NUMBER OF
Black & White
Ads Business Card Quarter Page Half Page Full Page
7.375” x 4.31 25”
Full Color Ads
Business Card Vertical
3.5625” x 2.03 13”
ISSU
Advertising
½ Page
Business Card Quarter Page Half Page Full Page Inside Cove r Back Cover
2.0313” x 3.56 25”
ES: Full Year / 4 issues 1 st Quarter (Content Dead line: January st 2 nd Quarter 1) (Content Dead line: April 1 st 3 rd Quarter (Con tent Deadline: July st ) 4 th Quarter 1) (Content Dead line: October st AD SIZE: 1) Business card Full Page Quarter Page Inside Cove Half Page r Back Cover A PUBL ART WO I C AT RK COLOR:
Black & Whi
te
DATE SUBMITT
per issue
$200 $350 $500 $750 per issue
$400 $850 $1,425 $1,920 $2,400 $2,400
Rates Full Year
$500 $1,200 $1,800 $2,400
Full Year
$1,100 $3,200 $5,000 $6,670 $8,600 $8,600
Full payment advertisem should be received prior ent, has been made unless an installmen to running t agreement . Cancellation prior to the content deadl s must be received 30 placed (see days ine in which subm the will not be accep ission deadlines at left). ad would be will be publis ted once the deadline has Cancellations hed responsible for in that issue and the passed; your ad adver payment are: the service rendered. Accep tiser will be company check table forms and American of , VISA, Maste Express. rcard, Discov er All artwork dpi) & in onemust be submitted in JPEG. All fonts of the following formahigh resolution (300 ION OF THE TE artwork. Color and graphics should bets: PDF, EPS, TIFF, or NNESS CONFE EE ASS should be sent files must be in supplied embedded into the RENCE O C I A H in CMYK Tthe I O N O F via e-mail to file is too Ularge Full Color I G H L I G H T S | R E G T I L I T Y vanessasolis@t mode. Ads DISTRI to e-mai ION NE l, please Cconta other T S aud.org. If W S make | U P C arrangements. ct Vanessa to 1 s t OMING Quarte OP
Tennessee Utility News
ED: ______ ___
E R AT O
R T
r 2 0 17 |
RAININ Vo l . 31 G | 6 _________ 0 ANNIV _ ERSAR E ______ Y INFO _________ CONTACT NAM _________ E ______ _________ _________ _____ PRO BILLING ADD _________ DUC T/SERVIC RESS ______ _________ E ______ _________ ___ EMAIL ADD ___ PHONE _________ _________ RESS ______ NUMBER (___ _________ _________ _________ _ ___)______ ___ CITY/STA If preferre _________ _ - ______ TE ______ d, _________ _____ Only prov you may use you _________ ____ r ide _____ ZIP PLEASE INVO We cannot your credit card Master Card, Ame _______ ICE rican info accept cred PAYMENT ENC it card info rmation on forms Express, Discover LOSED T E C H N O L O that are to or Visa. rmation via CREDIT CAR GY ISS be email, inclu dire UE D NUMBER ding atta ct mailed or faxe _________ chments. d. CARD HOLDER _________ NAME ___ _________ _________ _________ BILLING ADD _________ EXP. DATE RESS ______ _________ _________ ___ ___ _______ RECEIPT NEED _ TOTAL DUE _________ SIGNATURE ED? _________ _________ YES ___ ___ _ ___ NO SEND _________ ______ CITY RECEIPT TO _________ /STATE ___ _________ ____ _________ Please send _________ ______ ZIP payment _________ _______ info _________ TAUD | P.O. rmation or chec _________ k (ma Box 8041 ______ | Murfree de payable to TAU
By advertising in one, or all, of TAUD's publications, you're not only making an investment in your business, but also ensuring that your message directly reaches your target audience. For more information, please contact Vanessa Solis at (615) 900-1015 or by e-mail at vanessasolis@taud.org.
25”
Full Page (no bleed)
8.5” x 10.875”
Associate Members are welcome to advertise in any of TAUD's publications, including the Tennessee Utility News (TUN) magazine, the annual TAUD Membership Directory and Training Station Wall Calendar. A quarterly magazine, the TUN has an average annual circulation of 20,000 recipients, consisting of readers in the water, wastewater and natural gas industries. This includes managers, operators, state legislators, rural and economic community development officials, as well as state and federal agencies. The TUN is also available to read on e-reader and tablet devices, via issuu.com.
ws Magazine
8.375” x 10.6
Full Page (w/bleed)
COMPANY NAM
TH
sboro, TN Fax: (615 37133 ) 898-828 3
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Autom Leak Detectaioted n
The Future of Loss Manag Water ement
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49
GA ME - SPOT TH E D I FFE RE NCE S
Find 10 differences between the original photo (pictured top) and the altered photo (pictured bottom).
frog Find age 44! np o50
TENNESSEE UTILITY NEWS | www.taud.org
2nd Quarter | Volume 31
51
P.O. Box 2529 Murfreesboro, TN 37133-2529 www.taud.org
Deliver on the promise your customers can taste. Southeastern Tank, managing water quality from tank to glass. When you purchase our Aquastore glass fused to steel tanks, you’re getting the ultimate, cost-effective solution for water storage. • Corrosion-resistant • Low-maintenance • Long-lasting These exceptional tanks combine with Southeastern Tank’s years of field expertise, innovative services and tank management products to provide you with water that’s consistently fresh and delicious, down to the last drop. • Tank Mixing • Tank Management • Tank Inspection Discover the many ways we can help improve your water through and through. Call 615-466-5220 for a quote, or visit setank.com. setank.com
60 Vesta Road • Lebanon, TN 37090 • p. 615.466.5220 • f. 615.466.5222