Quality and Improvement

Quality and Improvement

What have we done?

COVID Vaccination Programme

 Supporting and embedding governance arrangements for Herefordshire vaccination sites  Facilitating system escalation of incidents  Supporting dissemination of national and local clinical updates

Wider System Learning

 Widened links with partner organisations to support robust flow of communications surrounding learning from incidents  Developing links with Mortality Lead in Wye Valley Trust and Herefordshire Coroner  System engagement with partners to work on incidents together  Building blocks in place with GPs to share incidents for system learning via Datix Support with Significant Event Analysis at PCN level

Supporting Clinical Services

 Established structured process for maintaining quality and safety reporting in line with newly established performance committee  Established clear Business Intelligence reporting requirements to support Performance, Quality and Safety reporting  Investigation Principles training provided to service leads to further maximise opportunities for learning from our incidents

Medications Management

 Building audit programme and assurance mechanisms to adhere to commissioning for medicines safety requirements  Embedded robust Data Protection processes to support appropriate safe distribution practice against Home Office Licence requirements

Focus for the Year Ahead

Support the development of a Nurse Leadership Model across Herefordshire PCNs

Support Herefordshire PCNs with quality monitoring and reporting

development.

Establish future Intentions and build federative quality offer for PCNs

PCN Quality Forum to establish monitoring/coordination function of system learning