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1.4.1 Management as an Art, Science and Profession 1

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1.5.2 Organising 1

SYLLABUS

Unit 1: Introduction

Role of organizations and management in our lives; Nature and Functions of Management (An overview); Managerial Competencies, Ownership forms; Business formats - Brick & Mortar; Click; Brick & Click; E-commerce; Franchising; Outsourcing.

Unit 2: Business Environment and Entrepreneurship

Meaning and layers of Business Environment (micro/immediate, meso/intermediate, macro and international); Business ethics and social responsibility; Entrepreneurship and its relevance, Business and social entrepreneurship as a process of opportunity/problem; Micro, Small and Medium Enterprises; Government Policy regarding MSMEs.

Unit 3: Planning and Organizing

Strategic Planning – Business and Corporate Level Strategies; Decision-making process and techniques; Organizing, Formal and Informal Organizations, Centralization and Decentralization, Organizational structures – Divisional, Product, Matrix, Project and Virtual Organization.

Unit 4: Directing and Controlling

Motivation- needs (including Maslow’s theory), incentives, Equity and two-factor theory (Herzberg); McGregor Theory X and Theory Y; Leadership – Leadership Styles, Transactional vs. Transformational Leadership; Followership – meaning, importance and Kelley’s Followership Model; Communication – New trends and directions (Role of IT and social media); Controlling –Techniques of Controlling Relationship between planning and controlling.

Unit 5: Indian Ethos and Contemporary Issues in Management

Indian Ethos for Management: Value-Oriented Holistic Management; Learning Lessons from Bhagavad Gita and Ramayana. Business Process Reengineering (BPR), Learning Organization, Six Sigma, Supply Chain Management, Subaltern Management Ideas from India; Diversity & inclusion; Work-life Balance; Freelancing; Flexi-time and work from home; Co-sharing/Co-Working.

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CONTENTS

About the Author Preface Acknowledgements Syllabus

PAGE I.5 I.7 I.11 I.15

UNIT 1 INTRODUCTION 1

NATURE AND FUNCTIONS OF MANAGEMENT

1.1 Business - Meaning, Concept & Nature 1.1.1 The precise meaning of Business 1.1.2 Meaning & Concept of Management 1.1.3 Definitions 1.3 1.4 1.4 1.5

1.1.4 Characteristics of Management 1.2 Significance of Management 1.3 Role of Organizations and Management in our lives 1.6 1.7 1.9

1.3.1 Role of Organizations 1.3.2 Role of Management

1.9 1.10 1.4 Nature of Management 1.12 1.4.1 Management as an Art, Science and Profession 1.13 1.4.2 Management and Administration 1.15 1.5 Functions of Management 1.17 1.5.1 Planning 1.19 1.5.2 Organising 1.25

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