100% Direct Mail Fulfillment Capabilities How Taylor guarantees your critical mailed communications arrive in the right hands
We know how important it is to ensure your critical communication arrives in the right hands and communicates the right information. A core requirement for customer communications is 100% direct mail fulfillment — not only fulfilling mail at a 100% level, but offering evidence that it happened. Taylor has a sophisticated and integrated system of processes that allows us to do just that.
How We Do It Below is a detailed overview of our 100% direct mail fulfillment practices and technology. Automated input processing is used to record and report all input records. Data processing is set up to record and report all dropped records.
WE MAIL NEARLY 2 BILLION PIECES ANNUALLY
Unique 2D barcode identifier is added to each mail piece. Cameras are used on inserting equipment
Handling Damaged Mail
to track the 2D barcode on each mail piece
A precise reprint process is used for damaged pieces. If damage occurs,
Reconciliation programs are run to
the following process is followed:
confirm the output matches the input.
1.
The equipment halts and waits for an operator to assess the situation.
Reconciliation reporting is sent to clients
2.
The operator will remove the damaged piece(s). The operator does
to document the 100% fulfillment.
not attempt to correct the damage at that point.
Electronic document archive and search
The damaged pieces are identified via our factory control 2D barcode
capability is available to support future
and sent into our waste management process. Production is then
inquiries and audits.
3.
moving through production.
resumed minus the damaged pieces. 4.
The damaged pieces are reprinted and inserted in a separate area of the production floor dedicated to that task. The damaged pieces are securely destroyed.
5.
The reprinted pieces are mailed with the same SLA as the larger batch they came from and included in the reconciliation reporting.
Learn More Please contact your Taylor representative for more information.
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