The problem with agents.

Modern businesses are always trying to improve their user experience. By effectively using APIs they’ve been able to reach users across multiple digital touchpoints and have made the consumer journey relatively frictionless. “Reach the customer where they are,” as the mantra goes—and if the customer doesn’t want to go to one specific website, then APIs enable a less siloed online experience. APIs facilitate communication between software, for everything from daily weather updates to authentication using the likes of Google and embedded payment services. To do so, they must be open and easy to use.

By Cyril Noel-Tagoe, Principal Security Researcher at Netacea.