Post Title:
Data Administration Officer, Trinity Development & Alumni
Status:
Two year Fixed-Term Contract; Full-time
Company:
Trinity Development & Alumni
Location:
Dublin
Reports to:
Data Analyst Manager, Trinity Development & Alumni
Salary:
€35k+
Trinity Development & Alumni (TDA) is the primary fundraising agency for The University of Dublin, Trinity College Dublin. It is charged with responsibility for, and exists solely to support, the fundraising (development) and alumni engagement activities of the University. www.tcd.ie/development, www.tcd.ie/alumni. This post is tenable immediately or as soon as possible thereafter. Role & Purpose To proactively support TDA in their day-to-day data requirements, including but not limited to all data capture, data requests, guidelines, training, and other data processing projects. Key Responsibilities Manage the integrity of the alumni database by coordinating the daily operational data requests of TDA teams; Coordinate the data team’s work load and provide progress reports on their activity; Perform data capture, data list generation, data clean-up and other projects as assigned by line manager; Develop documentation and guidelines, deliver training and provide appropriate support to TDA teams ensuring accurate, effective and consistent use of the database; Build and maintain effective working relationships within TDA to develop an understanding of ongoing operational data needs; Regularly review the service provided to TDA teams to ensure acceptable service levels and requirements are met, and identify improvements as appropriate; Work with TDA teams in delivery of the respective goals of Trinity College; Plan, record, measure and report on personal and team activity (monthly, quarterly, and annually); Undertake other duties as may be assigned from time to time by line manager. Required Experience & Skills Qualifications - Third-level qualification - Candidates should have a minimum of two years’ experience in a similar role. Experience and Knowledge (Essential) - Demonstrated people management skills; - Strong interpersonal skills with an ability to foster good working relationships; - Advanced computer skills – MS Office packages (Excel, Access, Word); - Proven experience in providing service to internal/external stakeholders;
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Motivated, flexible with experience of structuring workload in a busy working environment; Excellent numeric and analytical skills; Diligent, highly organised with close attention to detail; Enthusiasm for learning new systems, including new software packages; Understanding of, and passion for, the role and value of a university in society.
Experience & Skills (Desirable) - Experience working with bespoke data systems including Raisers Edge, Mailchimp and Smarteezie; - Knowledge of Data Protection Acts and incoming General Data Protection Regulation (GDPR) policies. Terms - The reporting line is to the Data Analyst Manager of TDA; - This will be a two year contract with a view to making the post permanent should the level of funding secured in the period justify the role; - There will be a six-month probationary period; - The hours are 9am - 5pm, however flexibility may be required; - Salary will reflect the nature of the job and the experience of the candidate and will be reviewed annually; - Employee may join the group health insurance scheme. Employee will be entitled to join the TDA Pension Scheme, once probationary period is satisfactorily completed. Application Procedure In order to assist the selection process, candidates should submit a Curriculum Vitae and a Cover Letter (1x A4 page) that specifically address the below points in their application. In addition, candidates are asked to indicate their salary expectations. *Your cover letter should: - describe the position you currently hold (or a previous position you held) where you provided support to internal/external stakeholders; - outline your experience in working with databases; - outline your experience, skills and other attributes of relevance to this role.
Applications by email only to belinda.clements@tcd.ie, Trinity Development & Alumni, Closing date is noon Monday, 28 August 2017. PLEASE NOTE: Candidates who do not submit a cover letter or who do not address the application requirements above in their cover letter will not be considered at the shortlist stage.
* Trinity Development & Alumni (TDA) is an independent employer to Trinity. TDA is administered by Trinity Foundation, an independent charity established in 1994 to support Trinity in its educational, research and social missions.