IMMEDIATE OPENING EXECUTIVE ASSISTANT MANAGER*

JOB SUMMARY:

Functions as the Strategic Business Leader of the resort’s Front Office, Spa, Youth Program and Retail operations and serves as General Manager as needed. This position oversees the development and implementation of departmental strategies and ensures the implementation of brand service strategy and brand initiatives throughout the operation. This position meets the brand’s target customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of each department.

KEY SKILLS AND REQUIREMENTS:

• 8-10 years of management experience in internationally branded luxury hotels/resort including at least 2 years at Executive Committee Level.

• In depth knowledge of front office, spa, youth program, and retail

• Knowledge of all hotel operations to act as leader of any department when necessary

• Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)

• Strong organization skills

• Ability to effectively manage labor productivity

• Financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning

• Ability to use standard software applications and hotel systems – Opera (Fidelio), Micros.

• Ability to take constructive action without relying on direction from others

• Ability to network and build relationships to grow the business

• Strong problem-solving skills; encourages new innovative solutions when appropriate

• Strong communication skills (verbal, listening, writing)

• Must be willing and available to work all shifts and days

Salary ranges from $53,000.00 to $58,000.00 per annum not including service charge and is based on qualifications and experience.

Server

AREAS OF RESPONSIBILITY:

• Check station before, during and after shift for proper set-up and cleanliness.

• Greet the guests in a warm, friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.

• Assist guests in choice of menu selections and special requests.

• Exhibit knowledge of menu items, prices, recipes styles of service and preparation.

• Record the details of the order from the guests, repeating the order to the guest to check for accuracy.

• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.

• When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments.

• Abide by all Government regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

• Replenish beverages as necessary and check with guests for overall satisfaction.

• Market and serve upon request any dessert items or specialty coffees.

• Ascertain guest satisfaction and present check.

• Provide feedback on compliments and/or guest concerns to supervisor.

• Complete closing duties including restocking items, turning off lights etc.

• Maintain cleanliness of work areas throughout the shift.

• Assist in carrying out scheduled inventories of products and operating equipment.

• Ensure proper appearance and grooming while on duty.

• Ensure minimum wastage and breakage.

Starting salary $6.75 per hour not including service charge.

Kids Club Supervisor

AREAS OF RESPONSIBILITY:

• Supervise operations effectively.

• Focus on meeting and exceeding agreed revenue targets.

• Operate within the departmental annual budget.

• Monitor and communicate customer feedback effectively to ensure continuous service and programme improvement.

• Liaise with other hotel departments and local attractions.

• Ensure customers and guests receive friendly and consistent personalised service from all team members.

• Assist in the training and development of the team.

• Respond to audits to ensure continual improvement is achieved.

• Assist in creation of kids programs as well as the ordering of needed materials.

• Supervise and monitor the events calendar to ensure variety and activities that are appealing to guest.

KEY SKILLS AND REQUIREMENTS:

• Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed.

• Able to use computer systems accurately and efficiently.

• Passion for customer service.

• Must have an understanding of a children's environment.

• Must be able to comply with Governmental and Safety Regulations.

• First Aid/CPR and Defibrillator Trained and Certified.

• Must enjoy working with children of all ages.

• Must be comfortable leading a group and various recreational activities.

• Must be comfortable with the outdoors.

• Must be creative, offering new program ideas.

• Must have the desire and ability to work in a cooperative, team-oriented atmosphere.

• High School graduate.

• Experience working with children of all ages.

• Bilingual (Preferred but not Required). Starting salary $20,020.00 per annum not including service charge.

ASSISTANT PASTRY CHEF *

AREAS OF RESPONSIBILITY:

• Responsible for the preparation of all menu items for the Pastry kitchen, ensuring a quality product is delivered

• Daily walk through to check kitchen equipment is in proper working condition and report any deficiencies to Pastry Chef.

• Check all ordering is correct to market lists.

• Check all daily bookings for all restaurants.

• Liaise daily with the Pastry Chef to ensure there is up to date communication within the Pastry kitchen.

• Co-ordinate all aspects of the operation of the pastry kitchen according to business levels.

• Develop, with Pastry Chef, a complete seasonal menu in accordance with hotel standards.

• Ensure mis-en-place is set for all stations of the Pastry kitchen.

• Ability to read recipes, check food presentations and displays with