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teamconnnection | tennis
PPCO
PO Box 5045 | High Point, NC 27262
TENNISFUELSLIFE
contact information
terms & conditions We accept all major credit cards, school purchase orders, checks & money orders.
Toll Free: (888) 301-2451 Fax: (336) 431-2117 Email: customerservice@teamconnection.com
return policy All returns and/or exchanges require a Return Authorization Number (RA#). This can be requested by calling or emailing our customer service team. The RA# must be placed on the outside of the box in order for a full credit to be issued. Merchandise must be shipped by a traceable method (FedEx, UPS) within 30 days of receipt. The shipping address is 615 Alton Place, High Point, NC 27263. Items returned after 30 days or without an RA# will be subject to refusal or a 20% restocking fee. All products must be returned in new condition, unworn, unwashed, and with the original tags and packaging. Customer is responsible for return shipping and/or exchange shipping charges. In certain circumstances, items may be drop shipped to you from the manufacturer. In the event of a drop shipment, please send all returns to Team Connection. If merchandise is returned directly to the manufacturer, credit cannot be applied. Non-returnable items include items not in our catalog or on our website, closeout items, and customized items.
Hours: Mon-Thurs: 8:30am-5:30pm EST Friday: 8:30am-5:30pm EST
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samples
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We will gladly send you samples to see, feel, and size for your team before you order! A credit card is required to ship samples. Samples must be returned within 30 days of receipt. Please note that samples must be returned in new condition, unworn, unwashed with original tags and packaging.
HEAD PRO Players may play with different racquets from the models shown throughout the catalog. Images shown on front and inside cover.