BUSINESS NETWORX
high profile appointments
meldrum accelerates growth plans
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traidcraft fair trade organisation shortlisted for award
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North East print supplier appointed to Hitachi Rail Europe’s Durham facility Team Valley-based SOS Group Ltd is bringing its relationship with Hitachi Rail Europe Ltd (HRE) home to the North East, extending a partnership which began in London. Winning acontract to service Hitachi Rail Europe’s headquarters in Holborn, the print management company became an HRE Approved Supplier in 2012. The partnership proved a success and SOS now work with HRE’s operational sites in London Holborn, London North Pole Depot, London Bridge, Melton Mowbray, Milton Keynes, Stoke Gifford. Now, SOS is working at the company’s new flagship manufacturing base at Newton Aycliffe, County Durham, too. Hitachi Rail Europe Ltd, is a wholly owned subsidiary of Hitachi Europe, Ltd. and is a total railway system supplier offering rolling stock, traction equipment, signalling, traffic management systems, and maintenance depots. Hitachi’s £82 million Rail Vehicle Manufacturing Facility at Newton Aycliffe was opened by the Prime Minister in September 2015 and is where the new InterCity Express trains for the East Coast Main Line and Great Western Main Line, and the AT200 commuter trains for Scotland, will now be made.
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SOS Group Ltd launched in 2002 to supply digital office equipment, related software and support. Based on the Team Valley, the company also has an office in Bristol and services ‘blue chip’ clients nationally and internationally. It employs 23 staff and services include document management, scanning, cost consultation, managed print services and supplying and maintaining leading brand digital office equipment. George Young, director at SOS Group, said: “Having worked very closely with Hitachi Rail at their operations all across the country, for us, it’s a huge positive to now be working with them so close to home too. “We first won the contract to provide their print management services when Hitachi Rail opened their global HQ in London and our relationship has developed from there. “It’s fantastic to see the investment Hitachi is making in the UK, and especially in the North East. “We’re far from alone in benefiting from the company’s decision to bring rail
manufacture back to its birthplace in this region and very proud to have begun working with Hitachi Rail before that step was even taken.“ Malcolm Brown, IT Manager, Hitachi Rail Europe, said: “It’s great that a local print management supplier based in North East has been appointed for our flagship facility in Newton Aycliffe. “The SOS team always respond quickly and have been flexible and helpful in what has been an ever-changing, growing environment, establishing, and then moving, print facilities from three temporary locations to the facility where we now reside. “Sales support is not just ‘sales’ but finding something that best suits a customer’s needs, short term and longer term. The SOS group has worked closely with us on this journey and I am confident our relationship will go from strength to strength over the coming years.” Source: bdaily.co.uk
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UK Land Estates are hosting the 7th annual Team Valley Business Expo on Thursday 16th June from 10:30am -2:30pm.
7th Annual Team Valley Business Expo Reaches Record Figures Once again, the event will be held in a huge marquee on the vacant land, opposite Maingate at the northern end of the Valley where the Valentines Fair is held.
businesses and visitors from all industry sectors providing a common forum in which to meet new contacts and promote business opportunities.
There has been a staggering amount of interest from Businesses and have a record amount of exhibitors. With only 2 or 3 stands left you had better be quick to register at www.team-valley.com or 0191 440 8880.
Lisa Hunter, Marketing Manager at UK Land Estates commented, “The idea behind the Business Expo is to create an annual event bringing as many businesses together as possible. The networking opportunity from the event is self-evident but there’s more to it than that; with over 700 businesses and almost 18,000 employees in Team Valley, the Expo is about making the most of the established business community. There’s no other estate in the North East with as diverse a mix of businesses as Team Valley which sets it apart as the regions Premier Business location.”
The event has already attracted over 80 businesses and due to its highly prominent location UK Land Estates hope to attract even more exhibitors and visitors. This unique business to business networking event attracts a diverse range of
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Marketing
Traidcraft shortlisted for prestigious social media award Fair trade pioneer Traidcraft is celebrating being shortlisted in the Grand Final of a prestigious digital marketing and social media award, after taking home the title in the regional heat. Traidcraft, the UK’s leading fair trade organisation which works with hundreds of thousands of farmers and producers each year in some of the world’s poorest countries, scooped the Digital & Social Media award in the Tyneside and Northumberland heat of the North East Business Awards, and in doing so has progressed to the Grand Final. Traidcraft has invested significantly in growing its social media presence over the last year, recruiting a number of new staff into social media roles, and winning the regional heat recognises a number of successful and innovative online campaigns. One of many highlights was Traidcraft’s #JustFriday social media campaign, which offered up ethical shopping alternatives ahead of Black Friday last November. The campaign captured the attention of the public and mainstream media, reaching over a million people online over the Black Friday weekend and resulting in record online sales for Traidcraft. Joseph Marsh, Traidcraft Digital Marketing Manager, said: “It is fantastic for Traidcraft to be in the running for the regional North East Business Award for Digital and Social Media. We significantly stepped up our digital and social media activity in 2015, investing in growing the team and it’s great to see that this is already reaping rewards. “Fair trade is a truly global business and by using our digital channels effectively we can ensure that Traidcraft’s voice is heard around the world. While it is fantastic that we are seeing results from our digital and social media strategy reflected in sales, more importantly, social media gives people the chance to see the difference that supporting Traidcraft and buying fair trade makes to the lives of farmers and producers in developing countries. “Our award success gives us a fantastic platform to build on and plans are already
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in place for more exciting digital and social media activities in the year to come – winning the Grand Final would just be the icing on the cake.” Popular Traidcraft videos shared online include the heart-warming stories of producers in developing countries, including a group of singing chilli growing grandmas from Swaziland who put the spice into Black Mamba’s range of fair trade sauces. Traidcraft’s ‘alternative’ Christmas advert brought together producers from around the world in a video celebrating the simple pleasures of Christmas. Traidcraft works in 35 countries, helping some of the world’s poorest families to escape poverty and grow to reach their true potential. Most recently the
organisation has been working with farmers in Myanmar to become the first organisation to ever export a Fairtrade product from the country. The country’s rice – famed for being some of the highest quality in the world – will be used in some of Traidcraft’s key products, including its popular GEOBAR range. The North East Business Awards took place on Thursday April 21st. The annual event celebrates the success of North East businesses. To find out more about Traidcraft visit www.traidcraft.co.uk, www.twitter.com/ traidcraft or www.facebook.com/Traidcraft To watch a short film of the Chilli Grandmas visit: vimeo.com/151017006
FSB fear over weak economic growth The Federation of Small Businesses (FSB) has stated its concern over the UK’s slowdown in economic growth in the first quarter of 2016. According to the Office for National Statistics (ONS), UK GDP slowed to 0.4% in the first three months of 2016, compared to 0.6% in the final quarter of 2015. The announcement has been met with equal concern from other UK business leaders. FSB national chairman Mike Cherry (below) said: “It’s concerning to see the slowdown in growth in the first quarter of this year. This sluggish performance in the UK is being compounded by uncertainty over the health of the global economy. Recent FSB research found small business confidence at its lowest level since 2013.”
CAN AN EMPLOYEE ASK FOR A COPY OF THEIR EMPLOYMENT RECORDS?
The ONS was quick to say that the slowdown is in no part due to the ‘Brexit effect’. It instead pointed to factors such as weaker global trade and New Year turbulence in financial markets.
Employees can be curious about the information their employer holds on file and they are at liberty to request access to records. There are options as to how these can be made available.
Cherry added: “Small firms are dealing with a series of challenges including adjusting to the new National Living Wage and pensions auto-enrolment. In this climate, our members are looking to policymakers to focus on reducing barriers to enterprise and creating the right environment for small firms to grow.”
In the first instance the employer could offer the employee the opportunity to view a hard copy file or ask if there is anything in particular item that they would like to see or have a copy of.
A SAR must be made in writing by the employee detailing:
This first option is an alternative to a formal Subject Access Request (SAR) made under the Data Protection Act 1998, but it is recommended that if this option is given then it is done so under supervision to ensure nothing is removed.
• details of the specific information required
If an employee requires hard copies or electronic copies of information held on them by the company and this is more extensive then an SAR may be made by the employee under the provisions of the Data Protection Act.
Within 40 days of this request the employer must provide the information requested.
• their name and address
• what format they would preferably like the information in e.g. hard copy, electronic • that the fee is enclosed
The company can charge a maximum fee of £10 for all Subject Access Requests.
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Education
College principal awarded FE Leader of the Year Judges of the TES Awards said that Judith Doyle was a “truly worthy” winner of the FE Leader of the Year award, thanks to her widespread regard amongst college colleagues and the wider North East business and professional community. The Times Education Supplement’s FE Awards celebrate those who have had an outstanding influence on post-16 education in the UK. The shortlist for the FE Leader of the Year Award included a further five of the country’s leading principals selected from a total of 379 colleges across the UK. Judith Doyle is described as a dynamic and inspirational leader by her peers both within the college and throughout the region. Judges heard that Judith is energetic and passionate, engaged with staff and is wholly committed to helping students progress into employment or further study. In addition, Judith’s development of outstanding partnerships with employers and extensive links with the North East LEP, CBI and NECC was also recognised. Gateshead College was also reported to have exceeded key financial targets, with the financial health of the college
The country’s top FE college leader has been announced as Judith Doyle, principal and chief executive of North East based Gateshead College.
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continuing to be rated as ‘good’ by the Skills Funding Agency.
recognised and shortlisted in the awards which is a great reflection of our ambition.
Judges commented that “winning the accolade of leader of the year from such a formidable shortlist requires a standout performance. Taking a college from requiring improvement to outstanding is a good start, but to achieve that while raising the college’s profile with the business community and the local authority and ensuring financial resilience is exceptional.“ Since her appointment in 2013, the college has improved from an Ofsted grade 3, requiring improvement, to an Ofsted grade 1, also known as outstanding and the highest level awarded by the official regulation body. Thanks to the improvements made under Judith’s leadership, Gateshead College is now third in the country for overall success rates, boasting apprentices which are 10 per cent above national benchmarks for their achievements within their chosen course and field.
“With support from a strong senior executive team and a highly skilled and experienced set of governors, we have continued to develop and deliver a clear and ambitious vision for learners, ensuring we provide them with an employment edge. This continued dedication to our learners and developing key relationships with local businesses has helped us become one of only two colleges to be graded Outstanding by Ofsted.
Judith said: “I am thrilled to be awarded FE Leader of the Year and that Gateshead College has been recognised nationally as a leading further education provider. We were the only North East college to be
“We look forward to maintaining and creating more excellent partnerships and networks of employers, businesses and other training providers and organisations to support the college’s vision and mission to develop a curriculum to meet the needs of learners, local employers and local and regional priorities.” The national award, which was one of 14 TES FE Awards 2016, was presented to Judith in front of hundreds of prestigious guests from the further education sector at the Grosvenor House hotel in central London. Source: bdaily.co.uk
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Te c h
In the current climate of Internet Security and the increased occurrence of hacking, it is more vital than ever that website owners ensure that the software behind their websites is kept up to date.
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The importance of keeping website code up to date> One of the richest sources for hacking is out of date software. As software ages, security vulnerabilities become known and are regularly published on the internet. These vulnerabilities are then studied by hackers to work out how they can be best exploited – for example do they reveal user passwords, or do they allow the hacker to install software on a computer. The idea of anti-virus for a desktop machine has been around for a long time, as is updating your software on your PC, but this issue also affects website software too. Website hackers love finding exploits in website software. It is because of their very nature – websites live on powerful, always-on web servers which can be accessed 24 hours a day. They require no user interaction to operate and can often be manipulated without anyone knowing. Hackers often exploit web software for three main reasons: /1 to redirect website users to another website /2 to bring down a site to stop it from operating /3 to extract customer details, card details, passwords and other sensitive information whilst keeping the website running Website software is the code which powers your website. Depending on your website, the code may be as simple as a blog engine or as powerful as an enterprise level e-commerce site. Even the most basic of websites has some sort of code behind it. So there is every chance that your website is driven by code and you should be aware of this issue. The next step is to ascertain what the code actually is and how up to date it is. Code usually falls under two brackets: bespoke and framework. Bespoke code is
that which was written from the ground up to suit the need of the website. This can only be upgraded by software developers and they should be contacted if you believe your code is over than 2 years old. If the original developers are no longer responsible for your code, you should do an immediate audit of the software, code and database to ensure you aren’t running a potentially insecure system. Framework code runs websites based on already-established code packages such as WordPress, Drupal, Magento, Joomla and Opencart. Hackers will study the code behind them in great detail to see if there are any potential exploits, and seek to manipulate them before the software owners have chance to fix the issues. Fortunately most of these frameworks offer website owners the ability to make sure their software is secure. If you run a Framework site, then log into the administration panels and see if there are any alerts or warnings to upgrade your website. We deal with older websites in need of attention on a regular basis and are able to assist in most matters. Sometimes clients will need a new website code developing, other times there are simple fixes to help keep sites secure. With the increasing number of high-profile website security breaches being made public, website owners must look at website security as a priority. Even a website crafted a few years ago to the highest of standards can potentially be exploited – there is no room for complacency. If you require any assistance with coding, please contact Team Valley Web on 0191 487 5180 or email info@teamvalleyweb.co.uk
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Tr a i n i n g
Left to Right: Richard Hogarth, Dawn MD of Access Training, Malcolm Armstrong Riley, Matthew Elliott, Brian Foreman
Access Training tops North East FE Choices Employer Satisfaction Survey Satisfaction with skills training, especially from independent providers, is at a record high according to a government, following a national survey of employers. Over 54,000 employers took part in the FE Choices Employer Satisfaction Survey and gave their views on the training their employees received from colleges and learning providers. The results show: • 77% of businesses would recommend their training provider to others • 73% were ‘Very Satisfied’ with the benefits the training gave to their organisation • 73% were ‘Very Satisfied’ with the quality of the training and assessment The annual research, conducted by the government, has been carried out with businesses for the last three years and satisfaction levels have increased across the country in that time. Independent, private sector, training providers have “consistently received the most positive ratings from employers consistent with previous years’ results” says the report. Each individual provider receives their own score and employers can use these when considering who to select for the training of their staff.
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North East Findings Access Training received the top score of any provider in the North East region. The firm, which has offices in Gateshead, Newcastle and Chester-le-Street, was scored a 9.4 out of 10 satisfaction rate for the training they provide. Access Training’s Managing Director Malcolm Armstrong commented: “Once again these results show that employers really value the training provided
“We work hard to establish positive relationships with employers and their staff”
by colleges and, in particular, independent training providers.“ Malcolm added: “Only 15 providers nationally - from over 800 involved in the survey - gained a higher score for employer satisfaction than Access Training, so we are naturally delighted. “We work hard to establish positive relationships with employers and their staff and to ensure the training we provide meets their needs. We regularly work with over 300 employers and many return to us year-after-year so we knew we were doing something right. It’s good to see this confirmed by the survey.” Sourced from www.bdaily.co.uk. Receive the Bdaily business news bulletin by registering at www.bdaily.co.uk/register
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Construction
John Lee, Dave Meldrum, Robin Cairns
High-profile North East construction appointments a ‘huge coup’ for Meldrum Meldrum Construction has appointed well-known North East construction names to accelerate its growth plans. John Lee OBE, who spent ten years as chief executive of Your Homes Newcastle, and former Gentoo Tolent director Robin Cairns, have both linked up with the Gateshead-based firm of late. Mr Lee is now Chairman of Meldrum Construction, which was established in 2001 and employs over 170 people from its headquarters in Dunston, whilst Mr Cairns has become Director of Development. The new director appointments were hailed by managing director Dave Meldrum as ‘a huge coup’ for the business, and follow the company’s recent announcement it had returned to profitability in 2015, posting a profit of £406k against a record turnover of £29.7m. Dave explained: “The fact we can attract John and Robin here, both of whom have such huge experience and reputation in the North East, is a real endorsement of the work we do and how we do it. “We are an ambitious and expanding business with strong values and a loyal workforce, and are well positioned to take advantage of future opportunities,
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more so now than ever with John and Robin on board.” Mr Lee left award-winning Your Homes Newcastle in December after a distinguished 39-year career in local government in Newcastle. He spent a decade as chief executive of the armslength management organisation (Almo), which manages local authority housing in Newcastle, and was awarded an OBE in 2012 for Services to the City of Newcastle and Housing. Now Chairman of Meldrum Construction, Mr Lee said: “This is an interesting move for me, having spent my whole career in the public sector, and one I am pleased to have made. I have known of this business for a long time and am very impressed by its values, which was a big reason for me coming here. “I am a strong believer in supporting local businesses and I have over 39 years’ worth of public sector experience to bring here, which will hopefully help this business grow, progress and create more skilled jobs in this region. Construction has been a tough sector in the last 5 to 10 years
and we have seen some very established names disappear, but Meldrum is very well managed and well placed to develop further.” Mr Cairns is well-known for his roles in design and business development with big construction names including Rok, Kier and latterly Gentoo Tolent. His role at Meldrum will see him overseeing business development, design, bid management and marketing. He said: “I’m delighted to be joining such a multifaceted construction company and I’m excited by our plans for growth. “We already boast some excellent existing contracts with major public and private sector clients and I look forward to building our client base across both sectors and strengthening our position in the construction industry.” Sourced from www.bdaily.co.uk. Receive the Bdaily business news bulletin by registering at www.bdaily.co.uk/register
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Hospitality
Left to Right: Richard Hogarth, Dawn Riley, Matthew Elliott, Brian Foreman
• Clive Groom (right) receiving his prize for winning the Large Project Sector Award at CEDA (Catering Equipment Distributors Association) for Fenwick Food Hall, presented by Kevin Davis, CEDA Chair.
Award-Winning Company Goes From Strength to Strength AN AWARD-WINNING North East kitchen design company which works at leading hotels and restaurants, has successfully completed a range of top projects, following a company restructure. Gateshead-based CNG Foodservice Equipment has been recognised nationally for its work in designing and installing kitchens around the UK. And the company is celebrating a year of major installations, which includes working at a number of leading venues. The company - set up 14 years ago by professional kitchen specialist, Clive Groom – created the new kitchen at the Spa at Ramside Hall Hotel near Durham and the new Food Hall at Fenwick’s Newcastle store. CNG also carried out a project for the prestigious Harvey Nichols store in Birmingham as well as for the iconic tearoom chain, Bettys (sic). “We have had an extremely busy 2015 and restructuring the company and recruiting new members of the team has helped us maintain and grow our reputation in the industry,“ said Clive.
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“We have won a number of national awards for our work and we are delighted that some of the most prestigious leisure and hospitality operators in the country choose to work with us over many years.“ In previous years CNG has been the overall winner at the CEDA (Catering Equipment Distributors Association) Grand Prix awards for its work, just one of a whole host of awards it has under its belt. The company has also brought in additional staff with a range of additional experience, including a graduate in interior design and a graduate in engineering, as well as Steve Waterworth, one of the first people in the UK to graduate with a Masters degree in International Hospitality Design and Management Consultancy. At the same time the company has recruited two more key account managers, one of whom is former client Adrian Watson who has both
management and head chef experience at Michelin star level, along with a former chef who has more than 25 years’ experience in the equipment industry. The company has also invested in technology, introducing new design systems and estimating packages. Over the years CNG has worked with a number of nationally renowned chefs and restaurateurs, including Terry Laybourne of the 21 Group, Andrew Fairlie, Martin Wishart, Andrew Pern and James MacKenzie. “We work with people who demand the very best and that’s what we provide,“ said Clive. Sourced from www.bdaily.co.uk. Receive the Bdaily business news bulletin by registering at www.bdaily.co.uk/register
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