Bn 12 New by Andrew Auton

W W W. T E A M VA L L E Y P U B L I C AT I O N S . C O . U K ISSUE #12 • NOVEMBER / DECEMBER

ROCKING OUT AT THE MARQUIS

Local Businessman, David Bennison has taken over his local pub and is transforming it with knowledge gleaned from his favourite experiences when travelling the world.

75,000 fake tax refund emails reported

HM Revenue and Customs (HMRC) is warning taxpayers to be on their guard against fraudulent phishing emails, after almost 75,000 fake emails were reported to the taxman over the last six months.

New safety qualification for people driving at work

The Level 2 Award in Safe Driving at Work provides learners with key knowledge of the hazards and risks associated with driving.

Apprenticeship commitment at Express Despite huge growth and change at Express Engineering, the company’s commitment to apprenticeships has remained resolute.

IN AS S O CIATION WITH:

T H E T E A M VA L LEY TR AD ING ESTAT E’S NUMB ER ONE BUSI NESS FOCUS MAGA Z I NE

ADVERTISING RATES Advertising rates to suit every budget: Prices start from as little as £20 + VAT per edition and we offer free space for charitable and no-for-profit organisations too.

Classified 1/8 Page 1/4 Page 1/2 Page Full Page Double Page Premium Page

1 Edition £29.00 £39.00 £69.00 £129.00 £199.00 £359.00 £279.00

3 Editions £25.00 £35.00 £65.00 £115.00 £185.00 £325.00 £249.00

6 Editions £20.00 £30.00 £60.00 £105.00 £165.00 £295.00 £215.00

Terms & Conditions: All prices displayed above are exclusive of VAT. Prices are correct at the time of printing. Team Valley Printers have the right to withdraw this offer at anytime. Contact us for details.

CUT OFF DATE ISSUE 13 Jan / Feb

Booking Deadline 23rd Dec

Distribution Date w/c 14th Jan

Distribution dates An electronic copy is available to view here :

teamvalleypublications.co.uk/ business-networx-magazine/ As well as delivering the publication into every business, approx 800, on the Team Valley the magazine is now delivered / distributed in the following places making the total print run 1500 copies.

Sainsburys Team Valley Angeethi Indian Low Fell The Bank Bar Bistro Low Fell UK Land Estates Westray Recruitment Biz Space Business Centre, Earlsway Team Valley Dave’s Hair Salon Team Valley Cafe Team Valley Links Team Valley News Dentist (centre of Team Valley) Regus Main Gate Team Valley

Editorial T: 0191 491 1525 info@teamvalleygroup.co.uk

SALES & ADVERTISING T: 0191 487 1834 sales@teamvalleygroup.co.uk

Team Valley Publications Unit 321H Mayoral Way, Team Valley, Gateshead Tyne & Wear NE11 ORT Tel: 0191 487 1834 E-mail: info@teamvalleypublications.co.uk Web: www.teamvalleypublications.co.uk Team Valley Publications is part of the Team Valley Group, All contents copyright © 2012 Team Valley Printers Ltd. All rights reserved. All artwork remains the property of Team Valley Printers Ltd and cannot be copied or reproduced without permission of Team Valley Printers Ltd. While every effort is made to ensure accuracy, no responsibility can be accepted for illustrations, photography, artwork or advertising materials or the services provided by the advertising companies. All information is correct at time of going to print.

FX Leisure Owner’s Business Centre Newburn Blaydon Business Centre Metropolitan House Business Networks (Metro Centre) Northern Design Gateshead MPH Stonehills Greenfield Business Centre Gateshead International Business Centre

SECURING THE TEAM VALLEY AND SURROUNDING AREAS • Systems Install, maintenance and monitoring 5979 CAT2 ARC • Fire • Intruder Alarm • CCTV • Access Control • Smoke Cloak • Electronic Fencing • Smart Water • External Lighting

MANN E DING D SERVIC E

GUAR

S CONCIERG E PATRO VEHICLE P L OFFICER ATROL OF POST ROO FICERS M SECURITY GUARDIN G FIRE OFF ICER SEARCH O FFICE GATE MEN R KEY H LONE WO OLDING RKER ALARM RE RESPONSE SPONSE

PROTECTING YOUR ASSETS FOR 20 YEARS

Please contact: Derrick Halliwell

• Tel: 0800 316 1144 • Email: derrick.halliwell@protectorsecurity.co.uk • Web: www.protectorsecurity.co.uk

Protector House, Station Approach, Team Valley Trading Estate, Gateshead, NE11 0ZF

Rocking out at the Marquis Local Businessman, David Bennison, has realised a dream that most men have but don’t get to do... …he has taken over his local pub and is transforming it with knowledge gleaned from his favourite experiences when travelling the world! David spent around 14 years of his career travelling around the world exporting products manufactured here in the North East. On his travels he was fortunate enough to experience many different styles of food, flavours and presentation styles. “When I was traveling overseas I used to miss the cosy ambience of the Marquis of Granby and the company of my fellow Geordies as opposed to pretentious restaurants full of very false people. I used to think that it would be nice to have creative, well presented food but in the lovely surroundings of the Marquis. Well here we are, my favourite local with great food but at sensible prices and nice people”. As David has other business interests he will not be working behind the bar so he has brought back Peter Thompson, the previous Manager who ran the pub very successfully

for a number of years. David said that; ‘Peter always had a smile on his face and has a very dry sense of humour, he’s just a nice down to earth guy who takes great pride in the quality and presentation of all the drinks’. For the restaurant David has brought in a head chef, Gabriel Bejenaru. David met Gabriel by chance one night while dining out and loved his passion for food. David said, “Gabriel loves what he does and is very creative, I was so impressed with him I instantly offered him the job of heading up the food side at the Marquis and after a couple of meetings he thankfully agreed to join the team”. Having been recently refurbished by Star Pubs and Bars (formerly S&N Pubs), David is now putting his own stamp on the family pub and restaurant, which is on the A692 between Lobley Hill and Sunniside. David has created his own brand of food called Hot Rock Grill. The new menu will have a variety of well-presented dishes but as the name suggests some of the dishes are served on a hot rock where the customer cooks either steak or fish themselves so they can cook it exactly to their liking. “I first tried a steak cooked on a rock in Seoul, Korea and thought it was really special. I’ve

always wanted a restaurant where I could offer it. Probably more associated with restaurants offering fine dining, however I thought why not offer this at the Marquis, I don’t need to charge silly prices and it’s a fun way of dining, Having said that if any customers would like steaks cooked for them we will be happy to oblige’. Another feature of the menu is freshly made pizzas in an open kitchen so customers can see their pizzas being prepared and cooked. New chef Gabriel will create New York style pizzas with whichever topping you like. He also serves pizza rings with a choice of pasta or salad in the middle. The menu also includes a great range of old favourites, special 2 course lunch offers and of course traditional roast dinners on a Sunday. “The bar will continue to be a focus as many customers like to just pop in for a relaxing drink and we are really aiming for the feel of good fun food, served in a great pub. No airs and graces, just pure quality ingredients, excellent staff and first class customer service. “We are on a main road, and hope that many passers by will start to drop in, as well as people from the local villages around us”.

MARQUIS OF GRANBY

New Look New Management New Menu

STEAKS COOKED TO PERFECTION ON YOUR OWN HOT ROCK

FRESHLY COOKED PIZZA/PASTA COMBO LOW-CAL PIZZA RING WITH SALAD

GREAT SELECTION OF VEGETARIAN DISHES

traditional Sunday roasts

LOTS MORE!

PREMIUM WINES & BEERS

C BOOK NOW on 0191 488 0954 or visit www.marquisofgranby.net Streetgate | Sunniside | Gateshead | Tyne & Wear | NE16 5ES

Gone phishing! – 75,000 fake tax refund emails reported

HM Revenue and Customs (HMRC) is warning taxpayers to be on their guard against fraudulent phishing emails, after almost 75,000 fake emails were reported to the taxman over the last six months. Some 74,743 scam emails were reported to HMRC’s dedicated phishing email account between April and September – a 70% increase on the same period in 2013. Over the same six-month period, HMRC worked with other law enforcement agencies to help close down more than 4,000 websites responsible for sending out the emails. The emails promise a tax refund, and often ask for a recipient’s name, address, date of birth, bank and credit card details – including passwords and their mother’s maiden name. Once the victim has provided the information, money is stolen from their bank account and their details are sold on to other criminal gangs, which can lead to identity theft.

Steve Singh, Deputy Head of Operations, HMRC Digital Security, said: HMRC never contacts customers who are due a tax refund by email – we always send a letter through the post. If you receive an email which claims to be from HMRC, and which offers you a tax refund, we recommend you send it to phishing@hmrc.gsi.gov.uk and then permanently delete it. We can, and do, close these websites down and we continue our efforts to work with law enforcement agencies around the world to bring down the criminals behind these scams. HMRC asks people to: Check www.hmrc.gov.uk/security/advice. htm for its online security advice Check to see examples of phishing emails online at: www.hmrc.gov.uk/security/examples.htm Forward suspicious emails to HMRC at phishing@hmrc.gsi.gov.uk and then delete them. Avoid clicking on websites or links in suspicious emails, or opening attachments. Further advice can also be found at: www.getsafeonline.co.uk

0191 423 23 23 DuNSTON OFFiCE 0191 460 77 60 www.streetcarstaxi.co.uk FElliNG OFFiCE

OFFICESS treet,

r 28a Spoo ton Duns 77 60 0191 460 g eet, Fellin 1 High Str 3 23 23 0191 42

Stree t now cars Tax i Dun combin s which Metr ston Wh ed with over ocentr ickham e Ta 30 in th years ex xis has e tax p i ind erience ustry .

to get me h c r u the ch

We are the No. 1 Corporate Travel Supply Company for Gateshead Council Streetcars Taxis which has now combined with Dunston, Whickham & Metrocentre Taxis accumulating over 30 years experience in the taxi industry. We are an established and popular company with an excellent track record for the best customer service and satisfaction. We have never compromised on the quality and the services we provide to our customers. We believe in providing the highest level of service at a very competitive price. We understand that our corporate clients are looking for a consistent, reliable and professional user friendly service with the aptitude to add further benefit to their corporate structure. We specialise in the provision of Airport transfers to and from the North East to all major UK airports, creating a bespoke service to suit all individual needs including a Meet and Greet service to support your corporate identity. We offer a selection of standard taxis, 8 seater minibuses, wheelchair accessible vehicles and Executive vehicles including BMW 5 series, Audi A6 and Mercedes E Class. We are the Number one Corporate travel supplier for Gateshead Council and winners of the Equality & Diversity award for transport from Gateshead Council 2014 awards. We are also the first fully Checked & Vetted taxi company in the North East ensuring us an independent way to monitor our customer satisfaction level on a up-to the minute basis. This is a service that we value as a unique selling point. (www.checkedandvetted.com). We offer Corporate Credit accounts which includes priority service, preferential rates and upgraded vehicles at no additional cost when available. If you would like any further information or have any queries please donâ&#x20AC;&#x2122;t hesitate to contact us direct on 0191 423 23 23

SCAN HERE

Our Meters start at only ÂŁ1.00

This driver accepts credit and debit cards Credit / Debit Card accepted

The Payment Processing Services for this Vehicle are provided by Adelante S

A maximum processing fee of 10% is charged for credit & debit card p

You can rely on your local taxi firm, 24 hours a day, 365 days a year

Keep moving this winter with Go Smarter to Work Go Smarter to Work is all about helping people get to work in a way that is cheaper, greener and healthier, and even in the winter, cycling is the perfect way to do this. There are loads of great reasons to keep pedalling through the winter, keep an eye out as our Go Smarter to Work team will be out visiting businesses, giving some top tips and great advice to help you carry on cycling. Here are some handy tips to keep you safe when cycling this winter.

Be bright! Lights are a legal requirement when cycling in the dark, you must display a white front light and a red rear light. Always carry a back up set just in case the days turns dark earlier than expected.

Stay warm Layers, gloves and a good quality jacket will help keep you comfortable while cycling. You can improve your visibility by wearing a jacket with reflective tabs or wearing a bright colour.

Ride safe There are a few simple changes you can make to your riding which will help you in tricky conditions if you get caught out by the winter weather. You can plan your journey on our new journey planner to help you find alternative routes which may be safer in the winter months.

Don’t break the habit We all know it’s hard to get motivated, especially when it’s cold, dark and damp. But if you’ve been cycling to work already this year keep up the good work and try to keep going this winter. You don’t have to do it everyday, just give yourself a personal challenge to try cycling once a week.

For more information about Go Smarter to Work, please contact Peter Henson on 0191 433 3075 or email peter.henson@newcastle.gov.uk

Office: 8, Shaftoe Close, Crawcrook, Gateshead, NE40 4UT Depot: Office 9C, Franklin Industrial Estate, Blaydon, NE21 5TL (N.E. GROUP OF COMPANIES) LTD

Office (24 hrs): 0191 413 1327 Fax: 0191 413 1792 Email: services@avsne.co.uk Web: www.avsne.co.uk

Office: 8, Shaftoe Close, Crawcrook, Gateshead, NE40 4UT Depot: Office 9C, Franklin Industrial Estate, Blaydon, NE21 5TL (N.E. GROUP OF COMPANIES) LTD

Office (24 hrs): 0191 413 1327 Fax: 0191 413 1792 Email: services@avsne.co.uk Web: www.avsne.co.uk

Available on the Android

App Store 13 Dean Taxis Limited, 415 Durham Road, Low Fell, Gateshead, Tyne and Wear, NE9 5AN

British Safety Council New safety qualification designed for people driving at work The British Safety Council has launched a new qualification to help people who drive as part of their work stay safe on the roads.

The Level 2 Award in Safe Driving at Work provides learners with key knowledge of the hazards and risks associated with driving. It equips vehicle users with valuable guidance on the measures available for reducing these risks, such as vehicle inspection, behaviour and defensive driving. According to estimates from the Health and Safety Executive (HSE), up to a third of all road traffic accidents in Britain involve someone involved in work-related activity. In 2013, according to government figures, 1,713 people died on the road, with the total number of casualties standing at 183,670. The Ofqual-regulated qualification, which is designed to be delivered by employers or training organisations, instructs learners on a range of topics including the particular risks

associated with vulnerable road users, such as cyclists and pedestrians, the importance of regular vehicle safety checks and how to adapt driving style in response to changes in driving conditions or the actions of others. Alex Botha, the British Safety Council’s Chief Executive, said: “Driving can be a risky activity, a fact borne out by the high number of injuries and fatalities that occur annually on our roads. “However, simple steps can be taken by employers and drivers to manage and reduce this risk. Our new Level 2 Award in Safe Driving at Work provides learners with all the essential knowledge to help them stay safe on the roads. “Learners can expect to leave the qualification with a thorough knowledge of the main risks posed by driving – whether to themselves or other road users – and how to reduce them. “Once registered with us, employers or training centres deliver the training using the high-quality teaching and student materials

provided. Qualifications are assessed through a 45-minute multiple-choice examination that can be either taken online or on paper. “This is a stand-alone qualification designed for delivery as a short course. It is also wellsuited for integration into wider vocational programmes of study or, for example, as part of an induction programme. Students need no former knowledge or experience, so can come from a diverse range of educational and employment backgrounds. “Safer driving habits should also feed through into workers’ personal lives, providing employers with a valuable corporate social responsibility tool to help make our roads safer in and out of work.”

eslington - early bird review Eslington Villa has long been renowned as a sanctuary for those searching for fine dining without the hustle and bustle of the big city. Tucked away in its own little haven just off the beaten track, the hotel is an impressive sight from its stunning building to its delightful gardens. Its varied and sumptuous menu has kept people returning for many years, however in order to attract new clientele the hotel has launched its new early bird menu. Served weekdays between 5.30 pm and 6.45 pm the menu comprises of five starters, mains and desserts with the option to have 2 courses (£14.95) or 3 courses (£17.95). There is also a selection of side orders to choose from and the option of ending your meal with coffee or tea served with chocolate truffles. My husband and I decided to try the new menu one Wednesday evening. We were

impressed with the whole service from the moment we entered until the moment we left. On entering we were sat in a very cozy lounge area set with comfy sofas and small tables and chairs. Our drinks were brought to us with an aperitif and the menu. Our order was taken promptly and we were led through to the conservatory dining area a short time later. The table was already set with slices of soft white bread and butter served on a small slate platter. The starters of black pudding served with julienne apple and apple puree and a ‘Yorkshire goats’ cheese served with beetroot, watercress and toasted hazelnuts were delicious and well presented. For main course my husband chose the Chinese style braised beef with yellow rice and pak choi whilst I opted for steamed hake served with squash puree, spinach, prawns and spiced butter and a side order of twice cooked chips to share.

I can honestly truly say it was the nicest meal I have had in a long time, everything went perfectly well together, cooked and presented impeccably, I didn’t want it to end! To continue our delightful food journey we took the option of the 3rd course. My husband had sticky toffee pudding served with hot toffee sauce and ice cream and said the combination of hot and cold worked so well together. My choice was Bakewell tart served with cherry jelly and cream drizzled with honey, the whole thing tasted amazing. Following our fabulous meal we retired to the lounge area for coffee which gave us a chance to further take in the opulent surroundings and reflect on our dining experience. I would highly recommend Eslington Villa to everybody, the staff are incredibly polite and well trained, the surroundings are beautiful and the food is amazing, a little taste of luxury for a very small price. We will most definitely be back.

Telephone 0191 487 6017 www.eslingtonvilla.co.uk 15

£2000 is available for you NOW!! More Profitable - New Revenue Streams - More Cost Effective Taking on an apprentice can do this and more to your business We specialise in the following areas l l l

Business admin Customer Service Catering & Hospitality

l l l

ICT Retail Health & Social Care & MORE

Our apprentices come ready for work, of high quality and have already been interviewed and assessed by Gateshead Council with great Maths & English grades

For More Information call our team now on 0191 433 8727 Email apprenticeships@gateshead.gov.uk

Improve your prospects with Health & Safety Training Probably the most competitive training company in the area.

COURSES HELD EVERY MONTH! First Aid at Work....................................3 Days First Aid at Work Refresher ..................2 Days Emergency First Aider in the Workplace ....1 Day Site Management Safety Training Scheme ...................................5 Days Site Management Safety Training Scheme Refresher .................2 Days Site Supervisor Safety Training Scheme ...................................2 Days IOSH Managing Safely..........................4 Days

PTLLS (Preparing to teach in the Lifelong Learning Sector) .....................4 Days CCNSG Safety Passport ......................2 Days CCNSG Safety Passport Renewal ........1 Day CCNSG Supervisor Safety Passport ....1 Day NEBOSH General / Construction .............Vary From Half Day, 1 Day - Block Release NVQs in Construction Operations .............................Level 2 - Level 7 From Site Operatives to Senior Management

NVQs in Occupational Health & Safety .................... Level 3 – Level 5 From H&S Trainees to Senior H&S Management

Abrasive Wheels ....................................½ Day Manual Handling ....................................½ Day Asbestos Awareness ............................½ Day Harness Wearing & Inspection..............½ Day Fire Awareness ......................................½ Day Fire Marshall/Warden .............................1 Day

Area North Training & Safety Services Limited, Kingsway South, Team Valley, Gateshead, Tyne & Wear, NE11 0JS

T: 0191 487 4309 F: 0191 491 0166 E: admin@areanorth.co.uk W: www.areanorth.co.uk 16

Reaching New Heights after 25 Years

Universal Forwarding recently marked their 25th Anniversary at Newcastle Airport. As the two Directors Phil Naylor and Trevor Harbottle reflect on the changing face of North East businesses, they have no doubt that their success can be attributed to one main factor.“Service is and always has been what sets us above any competitor,” states Trevor Harbottle. “Many of our clients have been with us since the very early days of our business and consider us an extension of their team as we understand and adapt to their needs.” The company was founded in 1989 by the two Directors and is based at Newcastle International Airport Freight Village which gives them access to a worldwide gateway. With a 15 strong team and their own fleet of vehicles, Universal Forwarding has firmly established itself as one of the largest independent freight forwarders in the North East of England. Trevor is also a member of the Board of the International Freight Association which partners Universal Forwarding with worldwide representation.

“Our client base continues to grow,” adds Phil Naylor, “This can only be achieved by offering competitive costs without compromising on our quality of service.” The company operates 24 hours, 7 days a week. This proves to be an invaluable asset to their clients, given today’s competitive markets where exceptional customer service is key to success - as Universal Forwarding continues to prove 25 years later. Both Directors are committed to utilising the past 25 years of experience to drive the company forward, expanding their client base by offering bespoke, cost effective solutions. Simon Fisher, Finance Director at Newcastle International Airport, said: “Freight is a critical part of the Newcastle International Airport operation, and we are delighted that Universal Forwarding have played their part for 25 years now. Congratulations to all the team at Universal Forwarding on this important anniversary.”

Disciplinary Procedure - Why a Verbal Warning is not really Verbal. Under a disciplinary procedure or the ACAS Code of Practice on Discipline, there is reference to a verbal warning stage. Many people have taken this to mean that a warning can just be delivered verbally, without the need to record the matter. This in reality is some way off being an acceptable approach.

FULL RANGE OF ADVICE AND SUPPORT TO INDIVIDUALS AND THE NEW, ESTABLISHED OR GROWING BUSINESS.

An organisation must be able to demonstrate that a fair procedure has been followed in relation for formal disciplinary sanctions (especially where dismissal is involved).

The procedure for a verbal warning is therefore the same as for any other disciplinary sanction: 1. The employee is entitled to know what the allegations against them are in advance of the disciplinary hearing and these should be set out in writing

ating 10 br

2. The employee should be invited to attend a formal disciplinary hearing and this triggers the right to be accompanied by either a fellow employee or a trade union official

ars Ye

Cel e

FLEXIBLE, INFORMAL AND TRANSPARENT APPROACH TO ALL THE WORK WE DO AND THE FEES WE CHARGE

4-201

3. The employee has the right to reply to the allegations

4. The employer should consider the information it has available and any mitigating circumstances presented by the employee

Tel: 0191 488 9393 Fax: 0191 488 9444

5. The decision should be delivered verbally to the employee wherever possible and then must be confirmed in writing, with the right to appeal also detailed in the letter

Supplied by: Tel: 0800 533 5143 Fax: 01207 291 292 Email: hr@mcdougallconsultancy.com Web: www.mcdougallconsultancy.com

Email: tony@tonyturner.biz www.tonyturner.biz Spencer House, Market Lane Swalwell, Newcastle upon Tyne, NE16 3DS

Tanfield Lea Business Centre, Tanfield Lea North Industrial Estate, Stanley, County Durham, DH9 9DB

HELPING OUR CLIENTS SUCCEED 18

ey bl Lo

Fourth

Hil lR

Kingsway

Ave

Third

First

Ave

TEAM VALLEY TRADING ESTATE

Get started today

For FREE taster scheduled for you contact Nicola: Nicola@crossfit4thave.com

07566 330033

Why arenâ&#x20AC;&#x2122;t you doing it?

Lack of CPR skills in the North East could cost lives Less than half (47%) of adults in the North East have been trained in lifesaving CPR - a shortfall that could lead to people needlessly losing their lives to cardiac arrests, according to new statistics from the British Heart Foundation (BHF). The charity is today urging local schools, community groups, businesses and individuals to get behind a campaign to teach the whole of the North East lifesaving cardiopulmonary resuscitation (CPR). Figures show that more than 28,0001 people suffer a cardiac arrest in England every year – 80%2 of which occur in the home, often in front of family members and loved ones. But fewer than one in ten (8.6%) people survive3, partly because not enough people have the skills and confidence to perform CPR. The charity says that in countries where CPR is taught to all young people at school, survival rates are as high as 25%4. If this was achieved in the UK it could save around 5,000 additional lives a year. In some cases, performing CPR will double a person’s chance of survival5. But the

figures show that many people in the North East are reluctant to act. · 70% of people would not feel confident performing CPR on a family member or loved one6 · 47% would be deterred by the ‘fear of causing more harm than good’ · 73% of people would not be confident performing CPR on a stranger · 54% admit that most people in Britain would look for someone else to take the lead if they were to witness a medical emergency The BHF’s new campaign includes the rollout of a quick-and-simple CPR training programme, a continued call on the Government to make CPR training a mandatory part of the curriculum in England and a commitment to running mass awareness CPR campaigns. The heart charity’s innovative Call Push Rescue training programme enables schools, workplaces and community groups to become completely selfsufficient in teaching CPR. Simon Gillespie, BHF Chief Executive, said: “Too many lives are lost needlessly because people don’t have the basic CPR skills to act in life-threatening situations.

“These figures show how crucial it is that people are taught CPR so they know how to respond if they witness someone suffering a cardiac arrest. The ‘Call. Push. Rescue’ message is simple to remember and by spreading this far and wide we’re determined to radically improve the country’s shocking survival rates. “We need every school, workplace, community group and individual in the North East to join our campaign to create a Nation of Lifesavers and help make the UK a safer place to live.” David Pitcher, Chairman of the Resuscitation Council (UK), said: “The Resuscitation Council (UK) welcomes and supports the BHF campaign to create a Nation of Lifesavers. It is so important that many more people know the simple things to do when someone collapses and stops breathing. An immediate 999 call and then giving CPR until the ambulance arrives can more than double a person’s chances of recovery.” To help the BHF create a Nation of Lifesavers, or find out how you can teach CPR in your school, workplace or community group visit bhf.org.uk/lifesavers To help the BHF create a Nation of Lifesavers, or find out how you can teach CPR in your school, workplace or community group visit bhf.org.uk/lifesavers

FOR SALE M

ay 32 or 1H al W ay

(for sale due to relocation, business not affected)

321H Mayoral Way Team Valley Trading Estate Gateshead, NE11 0RT

The property has been configured to provide offices including suspended ceilings and carpets, kitchen area and WC facilities.

• CCTV • Alarm with auto dialer • CAT 5 & phone points throughout the building • Internal glass partitions • Up & over sectional door with UPVC front & doors • Security Bar • Window shutter & electronic door shutter • Parking to the front elevation

The building is leasehold

Asking price: £85,000

124 m2 (1335 ft2)

For further details and viewing arrangements please contact: David Auton on 24 0191 487 1834 or email david@teamvalleyprinters.co.uk

Two high-spec units for sale on the Team Valley Trading Estate

3 ur 83 gh P Co

(for sale due to relocation, business not affected)

383P Jedburgh Court Team Valley Trading Estate Gateshead, NE1 0BQ 77 m2 (835 sq ft) The property has been configured to provide offices including suspended ceilings and carpets, kitchen area and WC facilities.

• CCTV • Alarm with auto dialer • CAT 5 & phone points throughout the building • Up & over sectional door with UPVC front & doors • Window shutter & door shutters • Parking to the front Asking price: £65,000

The building is leasehold

For further details and viewing arrangements please contact: David Auton on 25 0191 487 1834 or email david@teamvalleyprinters.co.uk

Join these businesses ...and help keep All the businesses listed on this page operate from Team Valley and they are all members of Valleywatch; the unique CCTV surveillance and security scheme which provides a wealth of benefits exclusively to Team Valley businesses, their staff, their customers and the general public. Valleywatch membership provides 24-hour manned CCTV surveillance, mobile patrols which never leave the estate, key holding, personal responses to alarm activation, opening and closing of buildings, lone worker safety and protection and even local police support. The Valleywatch scheme has helped curb crime, reduce vandalism, lower business insurance premiums and establish Team Valley as a safe working and shopping environment. This level of service just cannot be matched by other, more remotely located, security organisations. At a time when being seen as a good corporate citizen is increasingly important for most businesses , you cannot afford to miss out on a scheme which has such wide reaching benefits for its members, their stakeholders and the general public too. For further information contact Cyril Deeming at Valleywatch on 0191 499 4700 or visit www.valleywatch.co.uk

22 -24 Enterprise House, Kingsway, Team Valley, Gateshead. NE11 OSR. Tel: 0191 499 4700 Fax: 0191 499 4703 Email: info@valleywatch.co.uk

www.valleywatch.co.uk 26

速

the Team Valley safe

...join us now! 27

British Safety Council offers free stress advice to businesses With stress costing the UK economy £6.5bn, it is undeniable that this is one of the biggest health related priorities facing businesses. The British Safety Council is lending its voice to this important issue, as well asking workplaces to give due attention to occupational health overall. Alex Botha, Chief Executive of the British Safety Council, said: “Businesses managing risks in their workplace are increasingly seeing occupational health as a priority. A number of factors are contributing - a workforce that is ageing, the changing shape of our economy to one that is more service orientated, the pressures on government and the NHS with the fact that people are living with illness and disease for longer.

“But with so many pressures on businesses too, and the complexity involved, we recognise that we have an important role to play in providing practical steps on how to address occupational health. “We draw in the practical experience of thousands of our members dealing with these issues and we share their experiences but also identify what more can, and should, be done. “What we’ve seen is that in tackling occupational health, a lot of learning can be drawn from the ‘safety’ landscape. So often we see that it is about clear leadership, effective communication, appropriate training, good measurement and management – in a sense, health can be managed ‘like safety’. And the business case is there to support the value of such investments.” In support of European Health and Safety Week held this week, the British Safety Council is making its guide for employers on managing stress in the workplace freely

available until the end of November. The British Safety Council is increasingly highlighting the importance of good occupational health. Earlier this month, it held its annual conference and used the opportunity to raise the profile of occupational health matters. During the day’s proceedings, panel discussions were held covering key topics such as mental health and stress management. Similarly, the upcoming December 2014 issue of its magazine, Safety Management, will have a focus on occupational health with input from a number of key organisations engaged in such issues as mental health and cancer. To accompany the magazine, the British Safety Council will also be publishing an updated version of its occupational health guide.

A Unique evening with 2014 World Snooker Champion aabC

FRIDAY 9TH JANUARY 2015

MARK SELBY

GOSFORTH PARK NEWCASTLE

THE MARRIOTT HOTEL

Your VIP package includes Champagne on arrival, followed by a four course meal. An introduction of video and live footage capturing and celebrating this remarkable person & player. Mark will take on Gateshead’s professional John Astley in a head to head challenge. A rare opportunity to hear Mark talk about his remarkable journey and rise to be World Champion.

TICKETS ARE NOW AVAILABLE

JOHN ASTLEY

IN TABLES OF 10 FOR £500 (Individual tickets & smaller group bookings also welcome)

BOOK TODAY BY CALLING The night is more than just snooker; it is an event that will provide a unique occasion to spend an evening with Mark, who has truly established himself as one of the greatest players of all time. A NIGHT YOU WILL NEVER FORGET!!

GARY ON 0792 18 18 337 Or email gasport2010@live.com

DON’T DELAY ONLY 50 TICKETS LEFT

24 HR EMERGENCY CALL OUT SERVICE

Can YOU help us, help someone with CANCER!? Fighting All Cancers Together (FACT) are a locally based charity, providing support and social opportunities for cancer patients, their family, friends, colleagues and carers. We deliver awareness programmes in schools, colleges and workplaces which are specifically tailored to suit their audience.

Maintenance Service & Repair of Industrial Doors & Shutters

Our newest project is to build a bespoke Cancer Support Centre in Gateshead – the first of its kind in the UK! And there are lots of opportunities where you or your company can get involved; Regular event and sponsorship opportunities used to fund our ongoing programme of support; Cash and in-kind donations directed specifically to the build of our new Cancer Support Centre; Payroll giving and donation stations at business premises It may be possible to customise individual sponsorship packages. For more information or to discuss a personalised program, please contact;

Allison Thompson on 0191 4220833 Fighting All Cancers Together, Suite 4, Enterprise House, Team Valley, Gateshead, NE11 0SR or Email: info@fact-cancersupport.co.uk

To comply with Health & Safety regulations all electrically operated industrial doors must be routinely serviced. Bolton Gate can help you comply with the regulations and ensure that your doors continue to operate safely for as little as £15 per door. •

We provide a complete maintenance & repair service for all types of industrial doors

•

We carry a comprehensive stock of spare parts

We offer a guaranteed 24 Hour call out service OUT SERVICE UR EMERGENCY CALL 24 • HOAll engineers are fully trained and CSCS accredited • •

We operate a Quality control system conforming to ISO 9001:2008

•

We are accredited with both “Safecontractor’ and ‘CHAS’ safety schemes

Are your roller shutters & doors up to standard?

Call now:

0191 414 0112 Fax: 0191 414 3011 E-mail: enquiries@boltongate.co.uk Unit 6, Dutton Court, Chainbridge Rd, Blaydon, Tyne & Wear NE21 5ST

DESIGN - MANUFACTURE INSTALLATION - SERVICE - REPAIR 30

BUILDINGS FOR BUSINESS

WORKSHOPS • FACTORIES • OFFICES TRADE UNITS • WAREHOUSES • DESIGN & BUILD One of the UK’s largest business estates, Team Valley is a unique place to be located in the North East. UK Land Estates can supply a building to suit your needs no matter how big or small.

Also include s two exciting

NEW DEVELOPME

NTS

A Great Deal for Great Golf in a Great Place

WHICKHAM GOLF CLUB

Book online & Save up to 55% www.whickhamgolfclub.co.uk Monday Special £12pp or 4 Ball for only £40 (Effective from 1st November 2014 until 31st April 2015)

Corporate & Society Golf Days, call us for details and book yours !

Don’t Miss your chance to join. 5, 6 & 7 Day Membership available.

ekrse e w 5 nner cou begi 25 £ y l on w, Tel; k No

Boo

BOOK YOUR CELEBRATION PARTY OR CORPORATE EVENT - FREE ROOM HIRE AT WHICKHAM GOLF CLUB (Licensed Bar & Restaurant Facilities)

Try something new... AN IDEAL GIFT 6

8 157

48 0191

Take advantage of the low cost beginner course at Whickham Golf Club supported by England Golf. You’ll receive a basic introduction to golf from a PGA Professional, together with information about follow-on coaching and playing opportunities.

Hollinside Park, Fellside Road Whickham Newcastle Upon Tyne, NE16 5BA Tel: 0191 488 1576 Web: www.whickhamgolfclub.co.uk 33

Team Valley office building to undergo £1 million refurbishment

Naylors Chartered Surveyors have been instructed to undertake a £1 million refurbishment of Talipot House, a 17,000 sq ft, two storey office building located centrally on Team Valley, Gateshead.

Naylors will be working on behalf of the landlord, a private London investor, for whom they acquired the property in April. The multi-disciplinary firm of chartered surveyors previously undertook a similar project on Olas House, a sister building to Talipot House, which was acquired, refurbished and successfully let on a long lease to Gateshead Housing Group. Head of investment at Naylors, Fergus Laird said; “We are able to offer client acquisition services, building consultancy, letting services and sale of the resultant investment all under one banner. Our office agency team, headed by Simon Taylor, has been appointed to let Talipot House and are currently in negotiations with a prospective tenant, looking to occupy the refurbished building on an extended leasehold basis.”

The building, which is located on Fifth Avenue, was previously occupied by Daisy Communications Ltd and is in need of an extensive refurbishment in order to secure new tenants. Naylors Building Consultancy team were initially approached to undertake a condition survey and measured survey works of the premises including a full building survey, layout, roof and elevation plans, in addition to organising and overseeing additional specialist investigations via a number of approved consultant partners. Phil Garner, building surveyor at Naylors said: “Following our preliminary investigations we were instructed to specify, tender and oversee the initial strip out works. Now underway,

the design team is being assembled and specification for the proposed refurbishment is due to start in earnest within the coming weeks. The works are to include full renewal of all building services and finishes, remodelling of the reception area with a focus on improving energy performance throughout”. The refurbishment project is due to complete in May next year and Naylors hope to secure an occupier for immediate occupation.

Problem Solved Pest Control Mobile : 0773 021 8883 Telephone : 0191 460 6789 info@pspestcontrol.co.uk

www.pspestcontrol.co.uk

PEST CONTROL & BIRD CLEARANCE SERVICES

0191 487 5180

SOLVING PEST PROBLEMS at a COMPETITIVE PRICE

Apprenticeship commitment at Express

Despite huge growth and change at Express Engineering, the company’s commitment to apprenticeships has remained resolute. Eleven new apprentices have joined the oil and gas division of the operation in Gateshead where a sixth factory was recently opened on the Team Valley. The new starters include apprentice engineer Nicolas Grimshaw, 19, from Gateshead, who was recently selected as Rolls Royce apprentice of the year 2014 and Express’ first commercial apprentice - Elliott Brown, 18, from Newcastle. Evan Crawford from Washington and James Kilburn from Sunderland, both 17, are undertaking apprenticeships in welding and fitting respectively and Daniel Routledge, 18, from Chester-le-Street and Andrew Bull, 19, from Newcastle, have started their apprenticeships in production engineering and scheduling. Andrew Kay, 20, from Seaton Delaval, James Miller, 16, from Washington, Ryan Amer, 19, from Easington lane, Danny Gatens, 18, from Jarrow and John Surrey, 23, from Gateshead, will all undertake engineering apprenticeships. Nicolas Grimshaw said: “I used to drive past Express Engineering every day on my way to college, but I never thought I’d actually end up working here. It has been fantastic. Everyone is helpful and supportive and I’m learning so much. Being

chosen as apprentice of the year out of 120 other trainees was a great honour but an even bigger prize has been securing my apprenticeship here at Express. I couldn’t be happier.” Elliott Brown added: “Express is putting me through my HNC for which I study at Tyne Met College one day a week. I’m also completing my three month Performance Engineering Operations qualification at Rolls Royce at present, before I move over to the Team Valley to spend a year on the factory floor at Express to provide me with an overview of how everything works. “Once I have a handle on all of this, the commercial side of my apprenticeship will start in earnest and I’ll be trained in stock ordering, job costings and timescales as well as customer and supplier management, with a view to begin managing my own customer accounts. It is a great opportunity and I’m delighted to be involved with a company that I know will support me well throughout my training.” An additional two Engineering apprentices - Ryan Harris and Callum Russell, both 18 – have also started work at Express’ Aerospace facility in Stokesley - taking the number of new training opportunities created across the group since the start of 2014 to 13. Said Express Group Chief Executive, Nigel Davison: “We are delighted to be able to offer so many young people the chance to learn new skills in a business which has a busy and bright future.

The apprentices join at a time when Express is investing almost £7 million in further expansion which is creating 30 new jobs at the Gateshead sites. It now employs almost 500 people at its Team Valley based oil and gas business, the Stokesley Aerospace and Industrial Product divisions in North Yorkshire and in Sao Paulo, Brazil, where it owns and operates Petrotec. Express Engineering has already been singled out as ‘one to watch’ in a league table of the country’s fastest growing firms. It is the North East’s only representative on a 10 strong list of operations tipped to break into the Sunday Times Fast Track 100 – the UK’s top 100 private businesses demonstrating the most rapid expansion. A 58% increase in exports over the past two years saw the business climb to 52nd in the International Track 200 table whilst a 250% growth in turnover over the same period (now at £37 million) and the subsequent increase in profit, saw Express rocket to eighth place in the Sunday Times BDO Profit Track 100 league table. This puts the company ahead of wellknown national brands such as Jamie Oliver’s Jamie’s Italian, biscuit manufacturer Tunnocks and Pret A Manger.

This little piggy advertised with Bdaily...

For smart online advertising solutions call 0191 233 6794 Bdaily offers a range of bespoke online marketing services, including featured articles, on-site and bulletin advertising, social media advertising and email-marketing campaigns. Bdaily is a fast-growing, innovative online publisher of regional business news - we cover breaking news across nine sectors in the North East, South East, North West, Yorkshire and South East. Our daily email bulletin provides our subscribers with high quality, relevant SME news in their area. As well as breaking news, we also publish opinion and advice content written by respected business professionals across all nine of our sectors. By choosing to advertise with us you can take full advantage of our expert opinion on all aspects of online marketing, with access to an active, engaged business community.

We can push your advertising out to thousands of business people every day with our personalised email bulletin and via the visitors we pull to our website from search, social media and leading news aggregators. News frequently appears on leading news websites, including BBC News, Google News and prominently in Google search. This will give your articles maximum exposure without the expense of building a mailing list or managing e-marketing campaigns. We have dedicated team who can guide you with you online marketing plans,ranging from advertising advice to technical guidance. Our job is to match the right solutions and opportunities to make your online marketing really work for you. Why not give us a call today on 0191 223 6794 and arrange a meeting with Bdaily, weâ&#x20AC;&#x2122;d love to meet you!

www.bdaily.co.uk

@bdailynews

Advertising

Commercial Property

Funeral Services

Painters/Decorating

Team Valley Publications 321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleypublications.co.uk T: 0191 487 1834 / 0191 491 1525

UK Land Estates T: 0191 440 8880 F: 0191 440 8881 E: enquiries@uklandestates.co.uk

The Advertiser Series 321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleypublications.co.uk T: 0191 487 1834 / 0191 491 1525

Commercial Cleaning

Divine Departures 167-169 Saltwell Rd, Gateshead NE8 4TJ T: 0191 488 4168 E: linda@divinedepartures.co.uk W: www.divinedepartures.co.uk

Ian C Seers Painting & Decorating 26 Canterbury Way, Fellgate Est, Jarrow Tyne & Wear NE32 4TD T: 0191 483 2307 M: 07852 108025 E: ian.seers@yahoo.co.uk

HR/Business Support

GT Connell Painter & Decorators T: 0191 274 5250 M: 0771 128 0305 E: mail@gtconnell.com W: www.gtconnell.com

Business Networx 321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleypublications.co.uk T: 0191 487 1834 / 0191 491 1525

Alarms/Security LM Alarms (Security Systems) E: lmalarms@yahoo.co.uk T: 0191 469 7068 M: 0792 583 9824

Accounts/Financial Efficient Book Keeper Affordable book keeping solutions for the small business T: 0191 584 3678 M: 07884 133 599 E: jennie@theefficientbookkeeper.co.uk The Will Works 55 Moorside South, Newcastle NE4 9BD antony@thewillworks.com T: 0191 226 0448 M: 07966 922 086 Positive Wealth Management T: 0191 488 4168 E: info@stephenmcdineifa.co.uk W: www.stephenmcdineifa.co.uk

Aerials/TV/Satellite Skytec Aerials 28 Pullman Court, Gateshead NE9 6EE T: 0191 442 2882 M: 0770 288 9002 E: info@skytecaerials.co.uk

Building/Joinery/Construction/ Doors & Windows Bolton Gate Co. Unit 6, Dutton Court, Blaydon NE21 5ST T: 0191 414 0112 F: 0191 414 3011 E: enquiries@boltongate.co.uk Tardis Construction 40 Ferndale Avenue, Wallsend M: 0771 050 0172 E: info@tardisconstruction.co.uk

County Cleaning Services 54 Beverley Terrace, North Shields T: 0191 259 0991 M: 0796 088 1101 E: durrant6@aol.com W: www.countycleaningservices.com BJ Condliffe 6 Kingsway North, Gateshead, NE11 0JH T: 0191 406 6106 M: 0788 565 0325 E: condliffebarbara@aol.com

Consulting Dolezal Consulting Joanne Dolezal MA Marketing M: 0776 781 0126 E: joanne@dolezalconsulting.com W: www.dolezalconsulting.com

Computers/IT Support

McDougall Consultancy Tanfield Lea Business Centre, Stanley,  County Durham, DH9 9DB E: HR@mcdougallconsultancy.com T: 0800 533 5143 M: 07595 419 885

Marketing & Design Media Design T: 0191 536 0819 M: 0770 320 0667 W: www.media-design.co.uk E: angie@media-design.co.uk

Media/Video Production HT Media Production The Kiln, Hoults Est. Walker Rd, Newcastle T: 0191 265 9205 M: 0791 955 1937 E: morgan@htmedia.com

Paving/Landscaping MB Driveways T: 01207 582 712 M: 0797 089 5299 E: enquiries@mbdriveways.co.uk W: www.mbdriveways.co.uk

Printing/Graphic Design Team Valley Printers 321H Mayoral Way, Team Valley NE11 0RT E: info@teamvalleyprinters.co.uk T: 0191 491 1525 T: 0191 487 1834

Plumbing & Heating

Smart IT Support 320J Mayoral Way Team Valley Trading Estate Gateshead NE11 0RT T: 0845 463 1982 F: 0191 447 5699 E: sales@smartitsupport.com

Mobility

Debt Advice

Office Supplies/Photocopiers

Renew 1-7 Baltic Road (off Green Lane) Felling, Gateshead NE10 0SB Tel: 0191 469 7068

A1 Debt Advisory Solutions T: 0191 267 0799 M: 0781 207 9294 pam@a1debtadvisorysolutions.co.uk www.a1debtadvisorysolutions.co.uk

Principal Unit 10, Queen Court, Queensway Nrth Team Valley, Gateshead NE11 0BU T: 0191 491 6920 E: solutions@principal.co.uk

Business Impact Endurance House, Colmet Court, Seventh Av. Team Valley, Gateshead Ne11 0EF T: 0191 497 1920 M: 0793 958 9298

Electrical ME Electrical 33 Cameronian Sq, Worsdell Drive, Gateshead. M: 0787 5769 584 E: mickmc83@gmail.com

Lowes Hall Ltd 28 Lime Street, Newcastle, NE1 2PL T: 0191 232 9431 F: 0191 261 5180 E: sales@loweshall.co.uk W: www.loweshall.co.uk

Florist

Opticians

Foxtail Lilly 68, Downend Road, Westerhope. NE5 5NH T: 0191 229 1915 M: 07801 789655 E: info@foxtaillilyflowers.co.uk

Eyes Direct 321R Mayoral Way, Team Valley Tel: 0191 487 2461 E: info@eyesdirectonline.co.uk

Flooring

Custom Glaze Optical Unit B10, 11th Avenue North, Team Valley NE11 0NJ T: 0191 491 1561 F: 0191 491 1560 E: custom.glaze@btconnect.com

LH Joinery & Building Services 73 Kenmoor Way, Chapel Park, Newcastle T: 0191 264 0406 M: 0777 972 6206 Liam@lh-joinery.com

Floor Store North East Ltd. Unit 5, Tenth Avenue West, Team Valley Tyne & Wear NE11 0HL T: 0191 487 1200 F: 0191 487 8200 Email: info@floorstorene.com

Ceramics/ Tiles Supplier

Funeral Services

Tile Giant (Gateshead) Unit 4, Tenth Avenue Team Valley, Gateshead NE11 0HL T: 0191 487 6660

Watson Funerals 282-284 Old Durham Road, NE8 4BP T: 0191 477 1484 E: watsonfuneraldirectors@btconnect.com

MV Mobility Mobile Showroom Scooters from £295 No obligation - Home demonstration. T: 0191 4846172

PR Agency Highlights PR Studio 3, The Biscuit Factory, Newcastle NE2 1AN. Tel: 0781 439 7951 E: Keith@highlights-public-relations.co.uk W: www.highlightspr.co.uk

4 7 S E AT S I N C L U D I N G S O F A S & T U B C H A I R S S I T I N O R TA K E AWAY L O C AT E D A F E W YA R D S N O RT H O F K I N G S WAY R O U N D A B O U T, T E A M VA L L E Y. O P E N F RO M 7 a m - 5 p m M O N - F R I & F RO M 8 a m - 5 p m O N S AT U R DAY S . 9 - 4 p m S U N DAY S A N D B A N K H O L I DAY S .

Renewable/Recycling

Training

Vets Sheriff Hill Vets 94 Sheriff’s Highway T: 0191 487 7319 E: enquiries@thevetsplace.co.uk W: www.thevetsplace.co.uk

Web Design Team Valley Web Design Unit 383P Jedburgh Court, Team Valley, Gateshead NE11 0BQ T: 0191 487 5180 W: www.teamvalleyweb.co.uk E: info@teamvalleyweb.co.uk

Interested in adding your business to this directory? Call us on 0191 487 1834 or e-mail: sales@teamvalleygroup.co.uk Prices from only £30.00+VAT for 6 editions. Terms & conditions apply

Flexible, fully serviced office space with free parking.

With easy-in, easy-out or long term leases available on space from 200 to 2000 sq ft, ample free parking and easy access to the A1, nothing could be easier than moving your business into Metropolitan House. Call us today for more information or to arrange a viewing. Metropolitan House, Longrigg Road, Swalwell, Gateshead NE16 3AS Tel 0191 495 6161 www.theofficeco.co.uk Metropolitan House, Longrigg Road, Swalwell,enquiries@theofficeco.co.uk Gateshead NE16 3AS 39 Tel 0191 495 6161 www.theofficeco.co.uk enquiries@theofficeco.co.uk

When you want the best Your total print solution partner Principal is recognised for its excellence in providing Managed Print Services by receiving a Global Award from Photizo Group. With over 27 years of experience in this industry, we understand the challenges and the need for cost saving solutions. Working in partnership with Konica Minolta Business Solutions (UK) Ltd, we are confident that we can help you increase your operational efficiency, streamline your document workflows and reduce overall effect on the environment with our green technologies.

Winner of the prestigious Buyers Lab Inc. A3 MFP Line of the Year for an unprecedented 4 consecutive years.

Call PRINCIPAL for more information on our award winning service 0191 491 6920 www.principal.co.uk Email: northeast@principal.co.uk 10, Queens Court, Queensway North, Team Valley, Gateshead, Tyne & Wear, NE11 0BU