the integrated solution for logistics
the specialists in Geographic Information Systems When you’re working to win, you work with a leader. For more than 10 years, TELENAVIS HELLAS S.A. has delivered the industry’s leading software solutions solutions that help distribution and service companies just like yours realize greater results in service, efficiency and profitability than even before.
In fact, you’ll find our products in daily use at leader companies, optimizing delivery logistics and management. Backed by the experience, strength and stability of TELENAVIS HELLAS S.A. the company is driven by a single goal-to make your business a success for whatever road you’re on.
Geographic Information is your business's added value!
Ready to take your operation to the next level? Then you’re ready for the Telenavis Logistics Platform. With this comprehensive set of fully integrated applications, your logistics staff can quickly take control over every aspect of your order-to-delivery process.
Concerned about off-the-shelf software that doesn’t go to the distance? Telenavis Logistics Platform is a proven, industry-leading solution that has been literally road-tested for strategic tactical and operational superiority. What’s more, each of our products, whatever deployed individually or as a suite for optimized results, is highly configurable in its design. In short, this solution adapts to the way you work, blending seamlessly with your current operations.
What do you stand to lose? Constant guesswork, inconsisted routing, lost drivers and missed deliveries. What you can gain is even greater
What about support? TELENAVIS HELLAS S.A. provides your employees with specialized training as well as dedicated customer service. Our support helps your people to work at the top of their game, from first mile to last mile.
1. Decreased transportation costs 2. Increased profitability 3. Improved customer satisfaction 4. Enhanced strategic planning capabilities 5. Instant access to accurate delivery cists 6. Optimized resource utilization and driver management
Like to get started with Telenavis Logistics Platform? Then let’s take a look under the hood.
The smart way to manage your delivery day
YOUR DAILY DELIVERY SCHEDULE, it’s literally where the rubber hits the road. Every day, it’s only your turn-on-a-dime effectiveness in routing and scheduling that separates success from failure-at least as far as your customers are concerned. So why not give yourself a competitive edge? For a growing number of leading distribution companies, every delivery day starts with Telenavis Dispatcher.
Make the most of your routes This versatile enterprise or stand-alone solution gives your dispatches an effective, tactical routing tool to optimize daily delivery operations in just minutes, not hours. Dispatcher offers you the ability to transform today’s orders into tomorrow’s routes, locking in the highest number of efficiencies to improve customer service while reducing costs. In fact, Dispatcher typically delivers ROI within its first year of deployment, with users consistently cutting their delivery costs by 5 to 15 percent. Integrating Dispatcher with your existing system is painless-it integrates with existing order entry and host systems, as well with all other Telenavis Logistics Platform modules. Then, by tapping into its advanced algorithms and custom "street level” routing passes, you can quickly generate any number of customized routing assignments. It’s easy to account for whatever variables you determine, including road conditions, vehicle and driver availabilities, time window requirements, start/close times
and maximum route duration. In doing so, Dispatcher allows you to maintain more consistent standards for your daily operations, by providing your drivers with clear performance expectations for scheduling and sequencing. You can even create “what-if” crisis scenarios to plan for possible emergencies, holidays or inclement weather. As a result, overages due to driver overtime and excessive stop times instantly become a thing of the past. Vehicle capacities and overall resource utilization increases. Customer service dramatically improves. In short, your operation delivers more while driving less, every day.
Just the information you need Creating and monitoring benchmarks for your daily operations couldn’t be easier with Dispatcher. Choose from a broad selection of customizable progress reports (or create your own) to track every aspect of your business and the costs involved. Standard reporting features include: • Driver manifests, maps, directions and itineraries
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• Route summary statistics • Off-Day Delivery exception report • Resource utilization report • Customer delivery cost report • Time window exception report • Actual versus planned by route and by stop reports
Dispatcher at a glance This highly flexible routing and scheduling software can help you: Dramatically reduce fleet miles and driver overtime to built greater profitability Measure driver performance on a daily basis with clearly defined itineraries, manifests, maps and directions Maximize driver and equipment
productivity while adhering to new hours of service regulations Meet and exceed customer service expectations by seamlessly converting exceptions into opportunities Access delivery costs for profitability by drilling down to actual costs per stop
Work smarter by investing fewer hours in route planning and more time in strategic forecasting Explore “what-if� critical scenarios to plan in advance for the unexpected. Capture customized daily reports and vital historical data
How will you deliver success tomorrow? With Dispatcher, you can plan it for today-with the unique ability to access a topdown view of every intended delivery route. Dispatcher lets you view all the particulars of your active next-day deliveries, including equipment, travel times, and exceptions. In addition, you can zoom in on the specific details of any one delivery itinerary and even generate a dynamic map view of that delivery route that clearly pinpoints each stop.
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Τhe enterprise-wide, decision-making application
IF TRANSPORTATION IS YOUR BIGGEST INVESTMENT then your daily operations should be an open book. However, the challenge is making that information-both historical and real time-available at any given moment throughout your company, without endlessly reprinting stacks of quickly aging reports. Now that “big picture” is instantly accessible through NavFleet Center. By tapping into both the planned routing and real-time tracking data generated by the Telenavis Logistics Platform, NavFleet Center provides a full spectrum of critical reporting tools for management, sales, operations, customer service and other decision makers in your organization. NavFleet Center does not require special installation or a separate server, and can even reside on an individual desktop PC. Once installed, it can be customized quickly to meet your login and security requirements, set up user accounts and establish database configurations.
Immediate Support for Decision Making As an enterprise-wide tool that supports up-to-theminute decision making, NavFleet provides your internal audience with critical historical information such as: • Route information for any route, any day or any stop • Stop locations, including name, ID, driver, order number and date range • Daily summary statistics, covering missed time window, off-day deliveries, less than minimum and equipment and driver utilization • Visual charts to compare daily costs and trends using plan, actual, plan vs. actual, date range and other summary stats • Sales and service histories This information and more is available at your desktop, eliminating the need to waste time and materials in distributing paper copies of transportation reports.
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Real-Time Tracking and Response In addition, NavFleet Center can serve as a powerful platform for your customer service department by providing instant access to pickup and delivery status and accurate customer delivery or appointment times. Reporting features include: • Live stop locations, with route status, delivery status, estimated arrival/departure, actual arrival/departure, consignee and delivery quantity. • Planned and projected arrival and departure times • Line-item details for each delivery • A live daily scoreboard that posts real-time statistics as they occur, covering delivery status missed time window, OS&D (over, short and damaged) and skipped stops • Vehicle locations that show position vs. route plan • Driver communications, including instant messaging and directions generation Using NavFleet Center, you can even provide your customers with the means of viewing current delivery information. With the NavFleet Center’s Delivery Tracker application, you can publish your route plans and real-time delivery data directly to your Web site, where customers can login to view these updates.
NavFleet at a glance This enterprise-wide, decision-making application can help you: Make all key company transportation data instantly available to management and staff Enhance response time to customer inquiries for routing and delivery information
Maintain constant linkage between the front office, the warehouse and your customers Analyze delivery performance for each individual customer over a given time period
Provide both historical and real-time information in an actionable format Manage by exception, flagging only information that is off-plan Reduce costs by eliminating the need for paper documentation
The “light” edition of NavFleet • WebNavFleet is the most inexpensive solution and the most competitive GPS Track and Trace Fleet Management service on the market, with a leased GPS Tracking device included in the simple monthly fee • No hidden or additional costs, no installation costs, no hardware costs, no communication costs, no software costs • No software to install. No need to install any software because it can be used on any computer within an internet browser • No SIM card to activate. No phone bills. The monthly subscription fee includes our SIM card and all GPRS data traffic. You will never receive a telephone bill from network operators • No hardware to buy. The subscription fee includes the leased GPS tracking device,
box to the vehicle power supply in few
fleet management solution. Ready to use
minutes
track and trace service, with simple and
• Revolutionary GPS fleet management
clear all inclusive monthly fee. Manage
• Easy installation. You will receive the GPS
service. Extremely robust and reliable
your fleet in real-time with the most
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GPS track and trace device, easy to install
competitive service available on the
use. Simply connect the GPS tracking
on vehicles. Web-based track & trace and
market.
with unlimited warranty
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Design a dynamic strategy for success
FIXED ROUTES? Today, there are anything but. Even the most predictable static routes can begin to drain away your company’s profits over time through continuing customer changes, backtracking and off-route stops. Pinpointing and fixing these leaks takes more than guesswork and sticky notes. But, where are you going to find the time and the resources to manually reroute an entire territory? What you need is a reliable, powerful tool that can give you the immediate ability to analyze, modify and optimize your entire sales, service and distribution operation from the top down-based on your company’s unique criteria and historical information. What you need is Area Manager.
An industry first Area Manager from Telenavis Logistics Platform has quickly evolved into the premier strategic tool for planning, balancing, and managing route-sales, pre-sales and standard route operations. As an enterprise or stand-alone software application, Area Manager’s robust architecture and mapping network capabilities provide the complete functionality you need to take on even the most complex rerouting analysis. Although it can function as a stand-alone solution, Area Manager can share all of your customer information with other Telenavis Logistics Platform applications without the need for data re-entry.
ROI in JUST MONTHS Simply enter all relevant data – customer and operational details such as available drivers and vehicles, delivery days, open/close times, preferred delivery times, volume and customer locations-
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and Area Manager's robust analytical engine will provide an optimized territory solution, strategically designing each route and stop sequence to meet your customer’s scheduling needs. You can also explore strategic options for enhanced customer service and cost efficiencies through Area Manager's “what-if” scenario projections, access your ability to manage expanded territories without expanding you’re your fleet, and reconfigure your current territories and routes in advance to accommodate seasonal fluctuations. You can even determine the actual cost of each delivery stop down to the penny. The positive impact to your bottom line will be easy to see as well. In fact, in just six months or less, Area Manager typically can deliver a return on investment-and that’s just for starters.
Area manager at a glance This sophisticated, easy to use strategic solution can help you: Optimize all existing sales, service and delivery routes Reduce transportation costs by efficiently allocating resources Automate your strategic rerouting process, reducing time and management involvement needed to complete the planning cycle
Balance capacities and workloads Explore “what-if” scenarios Plan for growth, holidays and seasonal swings Create service policies based on volume of business Capture customized daily reports and vital historical data
Improve customer service, including exceptions Maximize oversight and evaluation Serve as a depot planning tool
Always accountable To keep you informed on all aspects of territory management, Area Manager also offers complete accountability through a range of easily generated and customized reports that cover every aspect of sales, service and distribution operations, including: • Territory cost report • Territory distance report
• Territory summary report •Territory exception report
• Driver itinerary
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The comprehensive mobile resource management
YOU’VE SET UP YOUR DISTRIBUTION AND SERVICE TERRITORIES. You’ve optimized your routes. Still, how can you be sure, once they pulled away from the dock, that your drivers are keeping their eyes to your plan? With Workforce Manager you can. This Telenavis Logistics Platform module offers your company a comprehensive, turnkey mobile resource management solution that includes customized tools, service, sales and support-and that starts providing value from day one.
See what you are missing With its advanced mobile resource management capabilities, Workforce Manager helps to empower your team by providing them with the tools they need to ensure the highest levels of productivity and customer service. Workforce Manager literally lets you step outside of the four walls of your dispatch location to see where all of your vehicles actually are-and if they are following their respective routing plans-in real time. Out in the field, Workforce Manager offers a range of flexible communication options for your drivers that can be scaled to your present needs- and that can be reconfigured easily as you operations grow. What’s more, Workforce Manager works seamlessly with your current routing system - or with the other modules of the Telenavis Logistics Platform.
Manage by Exception For your office dispatch operations Workforce Manager is the ideal solution to management overload. With its “intelligent” tracking overview (which can be set to your specifications) Workforce Manager gives your dispatchers the ability to manage by exceptionthat is, to see and respond only to those vehicles that are off-plan. Exception reports can also be generated, detailing all exceptions associated with a trip, including unplanned stops and route path deviations. In addition, dispatchers can: • Communicate directly with drivers for real time dispatch of new pickups or deliveries 10
• Receive real time updates on delivery status, including all details and variance • Capture actual stop arrival, departure and service time information • Receive proactive notification of service failures or late deliveries and forward that information instantly to the appropriate customer service representative • View vehicle space availability for backhauls • View or print route and driver performance report • Automatically integrate operational data operational data captured in the field back into the planning system- to create an even more accurate plan tomorrow • Create actual plan Vs planned reports • Disseminate projected and actual delivery information to inter/ intranet sites to provide state of the art tools for customer service
Workforce Manager at a glance This powerful, adaptive delivery management solution can help you: Track all vehicles in real time against their individual routing plans Reduce costs due to excessive mileage, overtime and deadhead miles Increase driver accountability and efficiency by eliminating service delays and delivery errors
Manage by exception for greater dispatch productivity Promote customer service by anticipating and avoiding delivery delays through on-the-fly rerouting while providing precise ETAs on request
Improve communications among all members of your delivery team in the office and the field Gather and centralize customized delivery data Build profitability through optimized delivery management
Drive for excellence Your drivers will welcome the addition of Workforce Manager as a “no-hassles” tool to help boost performance and productivity. With its real time mobile communications and GPS capabilities, Workforce Manager eliminates lost time due to unclear directions, routing detours, or customer complications. In addition, companies can take advantage of a range of wireless hardware devices that provide such critical capabilities as: • Barcode scanning • Immediate line-item reconciliation • Signature capture • Instant receipt or new delivery instructions and alerts • Directions to the next destination point from either the previous stop or based on current vehicle location.
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44, Olympou Str., 153 44 Gerakas, Athens, Greece Τ +30 210 81 24 111 | F +30 210 81 24 150 | E sales@telenavis.com www.telenavis.com