Hosted PBX – Small Business Phone Solutions

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Evan Bannerman | Telx Inc 416 628 5800 ext.555 www.telx-inc.com


What is Hosted PBX?


Legacy PBX Systems • Physical Hardware located on-site

– Stored, maintained, updated by owner

• High initial CapEx cost / maintainance • Often require technical skills to manage – Adding and changing users – Call routing – Holiday / modified greetings

• Lacking features • Poor usability


• • • • • • •

Easily deployed Doesn’t require maintenance Simple to manage Low CapEx Single source for system AND services Completely customizable – features/mobility CRM Ready


Hosted PBX is Ideal For • • • •

Small to midsized offices (1-50 people) All industry segments Local / international, multi-location Fast growing companies

• On-Premise PBX systems are recommended for larger offices over 50 people


Hosted PBX by • Completely customizable to customers needs – Integrates with many third party systems – We can adapt our system to customers specific business

• All services provided monthly – Added flexibility, scalability

• Can separate available phone lines, and user fees • Setup and install can be done in less than 1 Week • CRM Ready


Available Features • All standard features

• Call Recording with Email Delivery

• Voicemail to Email Delivery

• Find Me Follow Me

• Additional Phone Numbers

• Three Way Calling

• Additional Extensions

• Do Not Disturb

• Multiple Devices on One Extension

• Back-up Call Rerouting

• Interactive Voice Response (IVR) Menu

• Directory for Internal Extension Numbers


Case Study: Pharma Research Company

Phase 1 - Cost Savings Switching current telecom services to Telx Addition of Fax to Email Delivery Projected Savings: $789/month or $9,471/year Current and Proposed Monthly Costs by Site $2,500.00

$2,000.00

$1,500.00

Current Telx

$1,000.00

$500.00

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Further Breakdown Current and Proposed Monthly Costs – Head office $700.00 $600.00 $500.00 $400.00

Current Proposed

$300.00 $200.00 $100.00

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