2013 eNonprofit Benchmarks Study

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We analyzed the results of 1.6 billion email messages sent to over 45 million subscribers; 6.5 million online gifts totaling $438 million raised; and 7.3 million advocacy actions.

That adds up to 122 bajillion data points and one awesome benchmarks study. EMAIL FUNDRAISING

EMAIL ADVOCACY

13% OPEN RATE DROP IN EMAIL FUNDRAISING RESPONSE RATES

21%

0.42%

0.07%

14%

3.7%

3.5%

CLICK-THROUGH RATE

RESPONSE RATE

OPEN RATE

CLICK-THROUGH RATE

RESPONSE RATE

DROP IN EMAIL ADVOCACY RESPONSE RATES

EMAIL FUNDRAISING MESSAGE RESPONSE RATES DROPPED BY 40% FOR INTERNATIONAL GROUPS AND 42% FOR RIGHTS GROUPS.

15%

EMAIL LIST GROWTH

ONLINE REVENUE INCREASED BY

21%

$19

$60

MONTHLY

ONE-TIME: ALL GROUPS

20%

INCREASE IN NUMBER OF GIFTS).

INTERNATIONAL GROUPS SAW A

$163

16%

EMAIL LIST CHURN

(DRIVEN BY A

AVERAGE GIFT AMOUNT:

8%

-12%

DECLINE IN ONLINE REVENUE.

ENVIRONMENTAL GROUPS SAW A +34% INCREASE IN ONLINE REVENUE.

ONE-TIME: INTERNATIONAL GROUPS

2.7

EMAILS SENT PER MONTH, PER SUBSCRIBER HEALTH

FOR EVERY 1,000 EMAIL SUBSCRIBERS, NONPROFITS HAVE...

149 FACEBOOK FANS 53 TWITTER FOLLOWERS 29 MOBILE SUBSCRIBERS

4.0

4.1

4.9

INTERNATIONAL

WILDLIFE AND ANIMAL WELFARE

ENVIRONMENTAL

3.3 RIGHTS

ANNUAL GROWTH: FACEBOOK FANS TWITTER FOLLOWERS

46%

264%

PHOTO POSTS HAD THE HIGHEST VIRALITY (GENERATING LIKES, SHARES, AND COMMENTS). LINK AND SHARE POSTS RECEIVED THE MOST LINK CLICKS.

For the full report, visit www.e-benchmarksstudy.com


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