Terberg Matec France

Serving a growing market

Benoit Boton joined the company, then known as Eurovoirie, 13 years ago having previously studied mechanical engineering and enjoying success as a fleet manager for a waste disposal contractor. Benoit was appointed General Manager in November 2021 and is based at the Terberg Matec France (TMSAS) site in Lisses.

Benoit Boton

I am proud to manage a motivated team.

Benoit recalls “I remember visiting Ros Roca as a customer with some colleagues, we were buying a very efficient Twin Pack RCV with a Terberg split automatic bin lift. Now, 18 years later, some of these units are still working perfectly near Nantes!

Our sales have grown steadily over the years. When I started here we supplied around 150 refuse collection vehicles (RCVs) annually – now we sell more than double that, the majority of which are configured with Olympus bodies and Terberg bin lift systems. We also supply Speedline side loaders from Terberg HS, small OR and ORUS RCVs, and Hyva cranes for our Olympus Crane RCVs that have a special chute at the top. These are used to empty large underground waste containers, which is a real growth market. In the past, we also supplied road sweepers but we are now completely focussed on RCVs, related equipment and servicing. I am proud to manage a motivated team and it is a pleasure to work for the Terberg family business.” >

TMSAS sites TMSAS sites

Service Engineers Service Partners Service Engineers Service Partners

2022

2022

Coming soon Coming soon Present throughout France

The main headquarters for Terberg Matec France is in Lisses, south of Paris and was set up in 2020 with offices and a large maintenance workshop. The move also provided an opportunity to redevelop businesses processes to improve quality and efficiency. The Lisses site serves customers with consultancy, RCV sales, spare parts sales, technical support and servicing.

Customer support is also delivered from a workshop just outside the historic city of Reims along with a new service workshop opened in Nantes in the west of France in April 2022. Another workshop in Nîmes, in the south of France is scheduled to open later this year with plans to open more workshops in the next few years. A support network of 12 mobile technicians and 16 service partners complete the strategic plan to support the company’s growth throughout France.

Product range

Benoit, General Manager, “We mostly supply Olympus rear loaders with Terberg bin lifts, and super compact ORUS RCV bodies allowing us to supply an RCV for any situation. Most are built on a 26 tonne chassis with three axles, the remainder tend to be on 19 tonne chassis with two axles whilst even smaller chassis are used in the south and historic city centres. Customers in France generally operate single chamber vehicles, though we supply some twin pack bodies.

Household waste is mostly collected in individual bins but we see a growing trend towards larger underground and aboveground containers, our Olympus with Crane Chute answers that demand perfectly.

Side loaders are a niche market here. At the request of some customers our colleagues at Terberg HS developed special versions of the Speedline Twin and PPK HSS700 for the French market. We have worked closely with HS to also arrange certification by UTAC to ensure seamless approval of their vehicles, in the same way as for the vehicles from the Ros Roca plant in Spain. The communication between manufacturing centres and salespeople is a key factor to our success and this works well within Terberg Environmental.

In recent years we’ve witnessed a growing demand for CNG and electric vehicles, especially around Paris. We have already

supplied some 20 Olympus bodies fitted to Renault D26 ZE electric chassis.”

Customers

Terberg Matec France has a fairly even split between municipal and private sector customers. Larger cities often have their own refuse collection operations, while smaller ones work with contractors. These contractors include both large international organisations and national operators of varying size.

Benoit “Many municipalities also perform their own servicing while contractors are more likely to contract that out to us. The demand for service contracts has increased in recent years, so we are opening more service workshops. Our success in recent years is due to our highly motivated team, our technical skills and positive attitude and, of course, our good products. We ask that our staff are always respectful and listen carefully. Our sales staff have in-depth technical knowledge, if a customer has a technical question, their sales contact can usually provide answers without having to consult our engineers. For example, our sales staff know all about body types, wheelbase, PTO, which options fit which body, etc. but to have this level of expertise

Facts & figures 48

Employees

4

Workshops

12

Mobile technicians

means that our teams have to communicate effectively with each other, so everybody is thoroughly familiar with our products. The number of tenders we have won in the past year is proof that this strategy is paying off. Obviously the products need to be excellent too - our customers tell us that what we supply is really robust and engineered very well.”

Recent developments and the future

Benoit “Thankfully, the pandemic had a relatively minor impact on business, we actually received a great volume of orders in 2021 for delivery this year. The supply chain for our own products continues to work well, but we do see extended lead times for chassis. This provides challenges for our manufacturing centres but our colleagues there are superb at optimising the whole process to minimise disruption. We are looking forward to the continuing expansion of Terberg Matec France in 2022 and are already making plans for the years ahead.”