Good governance

Transparent operations and the commitment of all business partners to the model of continuous improvement are the foundation of Terrafame’s sustainability. The company’s operating principles in terms of quality, safety, and the environment are specified in its separate, regularly updated quality, personnel, and sustainable development policies. Our goal is that by 2024, Terrafame will prove the sustainability of its business operations through systems to which our customers are also committed. Corporate responsibility will also be demonstrated through international systems based on the ISO 26001 standard.

GOAL

Terrafame’s operations are transparent.

TARGET 2024

Terrafame proves the sustainability of its business operations through systems based on the ISO 26001 standard and to which its customers are also committed.

Level A has been achieved in all aspects covered by the Finnish TSM Standard.

UPDATE 5/2022

Terrafame is committed to the Finnish TSM Standard. In late 2021, the company conducted a third-party verification of its TSM self-assessment. The verified results were in line with the company’s self-assessment. The 2022 self-assessment was carried out in May. The company was able to show improvement in the health and safety assessment tool and its grade rose to level A. After this the company has 3/8 assessment tools that do not yet meet the requirements for level A. During 2022, opportunities to participate in the chemical industry’s Responsible Care sustainability system and the mining industry’s international IRMA (Initiative for Responsible Mining Assurance) sustainability system will be explored, and preparations will be made to report in line with the new Communication on Progress (CoP) platform of the UN Global Compact initiative in 2023.

We ensure the compliance of our operations. Terrafame has systematic processes in place to identify business partners and the ethical risks associated with them, even before establishing a partnership. A systematic compliance process for selecting, identifying, and monitoring business partners will be further developed during 2022. In April 2021, the company introduced a channel through which people working within the industrial site can report any misconduct anonymously (whistleblowing).

GOAL

Terrafame has a strong culture of doing the right things.

Operations are based on continuous improvement and decisions are made based on facts.

TARGET 2024

The company’s operating culture is based on continuous improvement, inclusion, personal responsibility, and learning. The partner companies operating within the industrial site follow common rules, and operations are developed in cooperation between Terrafame and its partners.

UPDATE 5/2022

In 2021, the most significant investment in the development of the company’s operating culture was the programme for continuous improvement, which focuses on developing the safety and management culture and production reliability. The project strengthens a culture of continuous improvement through learning, inclusion, and a systematic approach.

To further develop our management culture, we introduced monthly training and a communication channel for supervisors, determined our management principles and created a competence map for managers in 2021.

Workplace communication was developed in a more inclusive direction through new channels and concepts.

In 2021, a total of 8 (3 in 2020) supplier audits were carried out for partner companies operating within the industrial site. In addition, 16 supplier audits were conducted during the year. In 2021, around 150 partner companies were operating within the industrial site.

Terrafame’s Code of Conduct includes an absolute prohibition of corruption and bribery. Terrafame has not had any violations of social or economic regulations or human rights in 2021.

Sustainability has been integrated more closely into Terrafame’s business planning. Its management culture and practices are further developed and made more systematic in the spirit of continuous improvement. The company has certified management systems in place. An external audit of the ISO 9001, ISO 45001, and ISO 14001 management systems was conducted in 2021.

The company’s updated quality, sustainable development and personnel policies were communicated effectively to its employees and its business partners’ key people.