NEW HORIZONS HONG KONG
SHENZHEN
SUSTAINABILITY REPORT 2009 www.mtr.com.hk/sustainability
HANGZHOU
BEIJING
STOCKHOLM
LONDON
MELBOURNE MTR Corporation Limited MTR Headquarters Building Telford Plaza, Kowloon Bay Hong Kong
Printed on FSC certified paper
Tel (852) 2993 2111 Fax (852) 2798 8822 www.mtr.com.hk
From the Chief Executive Officer The 2008 year was one of great opportunity and
Our proposition for sustainable community growth
challenge within our 30-year history.
is gaining increased recognition worldwide as a leading strategy for 21st Century urban planning. The
With the completion of the merger, we are now a larger
Corporation’s Rail and Property model is a proven
organisation, stronger in our markets and richer in the
alternative for cities faced with population density
talent and resources to continue our world-class
and scarcity of land, as seen in many of the developing
services. While enhancing our capabilities, these
economies of Asia. We are in continuous dialogue
strengths also bring into sharp focus the sobering
with cities in mainland China and elsewhere on the
realities and risks in the sustainable stewardship of our
framework and long-term benefits of this model.
organisation. We engage a more diverse and
Beyond planning, our established reputation and
increasingly vocal universe of stakeholders, we are
expertise in rail operations and in property services
entrusted with operating Hong Kong’s only rail
has led to a number of new global consultancies, most
network,and we are now one of the most substantial
significantly, the recent concession granted to operate
ownersand managers of real estate properties in Hong
the Stockholm Metro.
Kong. Since the merger, we have purposefully set out to strengthen our culture, organisational architecture and our leadership capabilities to manage the new paradigms. A focus on integrity, concern for stakeholders and results in business operations are
With our staff, a significant shift in
CK Chow
within this Report pointedly set out and address these
Chief Executive Officer
very issues.
12 May 2009
Going Global
culture is emerging. We introduced
From our home base in Hong Kong, the MTR
operations in Hong Kong, four cities in mainland
Corporation has transformed itself into an
China, London’s Overground Rail Operations and the
a new Vision Mission Values set across
internationally recognized player in urban mass
Stockholm Metro in Sweden’s capital. Most recently,
transport systems. Our scope includes railway
we have been awarded a concession to operate Metro
the Company in early 2008 with the purpose to establish a single, energetic corporate culture.
2
foremost in our day-to-day decisions. The discussions
Train in Melbourne, Australia’s second largest city. Our company is now serving a larger and more diverse group of communities across the world than ever before. We are clearly reaching new horizons in every aspect of our business.
3
From the Chief Executive Officer The 2008 year was one of great opportunity and
Our proposition for sustainable community growth
challenge within our 30-year history.
is gaining increased recognition worldwide as a leading strategy for 21st Century urban planning. The
With the completion of the merger, we are now a larger
Corporation’s Rail and Property model is a proven
organisation, stronger in our markets and richer in the
alternative for cities faced with population density
talent and resources to continue our world-class
and scarcity of land, as seen in many of the developing
services. While enhancing our capabilities, these
economies of Asia. We are in continuous dialogue
strengths also bring into sharp focus the sobering
with cities in mainland China and elsewhere on the
realities and risks in the sustainable stewardship of our
framework and long-term benefits of this model.
organisation. We engage a more diverse and
Beyond planning, our established reputation and
increasingly vocal universe of stakeholders, we are
expertise in rail operations and in property services
entrusted with operating Hong Kong’s only rail
has led to a number of new global consultancies, most
network,and we are now one of the most substantial
significantly, the recent concession granted to operate
ownersand managers of real estate properties in Hong
the Stockholm Metro.
Kong. Since the merger, we have purposefully set out to strengthen our culture, organisational architecture and our leadership capabilities to manage the new paradigms. A focus on integrity, concern for stakeholders and results in business operations are
With our staff, a significant shift in
CK Chow
within this Report pointedly set out and address these
Chief Executive Officer
very issues.
12 May 2009
Going Global
culture is emerging. We introduced
From our home base in Hong Kong, the MTR
operations in Hong Kong, four cities in mainland
Corporation has transformed itself into an
China, London’s Overground Rail Operations and the
a new Vision Mission Values set across
internationally recognized player in urban mass
Stockholm Metro in Sweden’s capital. Most recently,
transport systems. Our scope includes railway
we have been awarded a concession to operate Metro
the Company in early 2008 with the purpose to establish a single, energetic corporate culture.
2
foremost in our day-to-day decisions. The discussions
Train in Melbourne, Australia’s second largest city. Our company is now serving a larger and more diverse group of communities across the world than ever before. We are clearly reaching new horizons in every aspect of our business.
3
Hong Kong is one of the most densely populated urban areas in the world, compared with other OECD countries. The city has also one of the highest per-capita use of public transport where almost 40% is electrically powered. This unique combination compares favorably with the per-capita carbon footprint of other public transport systems in other cities around the world (Source: “Transport Revolutions” Richard Gilbert and Anthony Perl – 2008).
Per Capita Use Of Public Transport Electric Public Transport Non-electric Public Transport
Sustainable Transport Systems for the World
1.5
fossil fuels. On average, emissions from all forms of transportation now contribute more than half of the global greenhouse emissions (Source: IEA “World Energy Outlook 2008”). It is commonly recognized that mass transport systems are the most energy efficient form of land transportation (Source: “Sustainable Energy – without the Hot Air”). Dense urban areas are exactly where mass rail and public transport perform best. They form the backbone of any sustainable transport system thus reducing the carbon footprint of these metropolitan areas.
Mode of Land Transport
Total (number of daily trip per person)
The success of the MTR Corporation reflects a global trend towards greater connectivity and a lower dependence on 1.2
0.9
0.6
40 Car
0.3 30
Fastmost energy efficient MTR mode of land transportation
20 Car
50
100
150
200
250
Se ou l
or e ap Sin g
Sh an gh ai To p cit 1 ies 0 (av Asia era n ge Pa ) ris (Fr an Sto ce ck ) ho lm (Sw ed en ) Lo nd on (U To K) p1 0 cit Eu ies ro (av pea era n ge ) To ro nt o
Electric high speed train Electric train
To Ne p1 w Yo 0N rk or th cit Am ies e (av rica era n ge )
0
Coach Underground train
To ky o
Electric scooter Diesel high-speed train
Bicycle
4
Ho ng Ko ng
Trolleybus
10
0.0
Electric car
Tram
5
Hong Kong is one of the most densely populated urban areas in the world, compared with other OECD countries. The city has also one of the highest per-capita use of public transport where almost 40% is electrically powered. This unique combination compares favorably with the per-capita carbon footprint of other public transport systems in other cities around the world (Source: “Transport Revolutions” Richard Gilbert and Anthony Perl – 2008).
Per Capita Use Of Public Transport Electric Public Transport Non-electric Public Transport
Sustainable Transport Systems for the World
1.5
fossil fuels. On average, emissions from all forms of transportation now contribute more than half of the global greenhouse emissions (Source: IEA “World Energy Outlook 2008”). It is commonly recognized that mass transport systems are the most energy efficient form of land transportation (Source: “Sustainable Energy – without the Hot Air”). Dense urban areas are exactly where mass rail and public transport perform best. They form the backbone of any sustainable transport system thus reducing the carbon footprint of these metropolitan areas.
Mode of Land Transport
Total (number of daily trip per person)
The success of the MTR Corporation reflects a global trend towards greater connectivity and a lower dependence on 1.2
0.9
0.6
40 Car
0.3 30
Fastmost energy efficient MTR mode of land transportation
20 Car
50
100
150
200
250
Se ou l
or e ap Sin g
Sh an gh ai To p cit 1 ies 0 (av Asia era n ge Pa ) ris (Fr an Sto ce ck ) ho lm (Sw ed en ) Lo nd on (U To K) p1 0 cit Eu ies ro (av pea era n ge ) To ro nt o
Electric high speed train Electric train
To Ne p1 w Yo 0N rk or th cit Am ies e (av rica era n ge )
0
Coach Underground train
To ky o
Electric scooter Diesel high-speed train
Bicycle
4
Ho ng Ko ng
Trolleybus
10
0.0
Electric car
Tram
5
Technological Leadership
Our success is firmly grounded in our technological expertise. We are a recognized leader in mass transit rail services, consistently achieving the highest international standards. As a result, we are uniquely positioned to export this valuable experience to the world when countries are shifting towards a low carbon economy. In this sense, we are answering today our common future’s greatest challenges.
Technological Leadership
Our success is firmly grounded in our technological expertise. We are a recognized leader in mass transit rail services, consistently achieving the highest international standards. As a result, we are uniquely positioned to export this valuable experience to the world when countries are shifting towards a low carbon economy. In this sense, we are answering today our common future’s greatest challenges.
Art plays a vital role in inspiring people and raise awareness for important issues affecting our planet. This year we collaborated with Oxfam Hong Kong on an art exhibition in our Central Station to raise awareness for climate change. “Canvas for Change” featured 16 pieces of art from Asia, Africa, North America and Europe. The pictures were previously displayed at the United Nations Climate Change Conference in December 2008.
International It is our goal for 2010 to extend our local community activities to all our global operations. We have already started to engage with many local stakeholders as we In April 2009, over 100 secondary school students joined our “Train’ for Life’s Journeys” initiative to learn communication, team-building and leadership skills. This included visits to MTR stations, depots and the
entered these new markets and established local operations. We expect this work to intensify over the coming months with visible results and measurable impact.
Operations Control Centre. The two-week program was a joint collaboration with the School of Continuing and Professional Studies of The Chinese University of Hong Kong. We also believe in volunteering as an active tool of engagement with our local communities. In May 2009,
Building Credibility through Sustainability Reporting
MTR volunteers made rice dumplings and played
Local Community Impact
games with the senior citizens at the Pentecostal
This 2009 report marks the tenth anniversary of
Church of the Hong Kong Ngau Tau Kok Neighborhood
reporting sustainability to our stakeholders. We are
Elderly Centre as part of a series of activities organized
celebrating this 10 year journey with every one of them.
for Employee Volunteer Week.
They all contributed to our success. This report represents our consolidated effort to
As we expand into new markets, we ensure that we develop local transport solutions which meet the expectations of
accurately report on the sustainability impact of all our
the communities where we operate in. The MTR Corporation firmly believes in working and engaging with our local
global operations. It also sets the goal for our company
stakeholders in every aspect of our business-from ticket prices, train schedules, station management, vendor selection
to truly reach New Horizons in terms of sustainability.
to the working conditions of our own employees. As a global company, we take our local responsibilities very
The report is based on detailed interviews with many
seriously and we have implemented an active feedback system to ensure our own standards are consistently met and
stakeholders, internal feedback, data analysis, as well as
exceeded.
internationally accepted reporting metrics, including the Global Reporting Initiative’s (GRI) G3 Sustainability
Hong Kong In Hong Kong, MTR trains carry an average 3.7 million passengers every weekday. However, our responsibility goes
Reporting Guidelines. We also endeavor to make this report an interesting and inspiring read by including case studies of key projects and initiatives.
beyond just transporting passengers. We aim to be part of their lives. A company’s credibility is always a result of its actions so we are proud of what we have achieved in 2009. We invite all our readers to share this pride.
8
9
Art plays a vital role in inspiring people and raise awareness for important issues affecting our planet. This year we collaborated with Oxfam Hong Kong on an art exhibition in our Central Station to raise awareness for climate change. “Canvas for Change” featured 16 pieces of art from Asia, Africa, North America and Europe. The pictures were previously displayed at the United Nations Climate Change Conference in December 2008.
International It is our goal for 2010 to extend our local community activities to all our global operations. We have already started to engage with many local stakeholders as we In April 2009, over 100 secondary school students joined our “Train’ for Life’s Journeys” initiative to learn communication, team-building and leadership skills. This included visits to MTR stations, depots and the
entered these new markets and established local operations. We expect this work to intensify over the coming months with visible results and measurable impact.
Operations Control Centre. The two-week program was a joint collaboration with the School of Continuing and Professional Studies of The Chinese University of Hong Kong. We also believe in volunteering as an active tool of engagement with our local communities. In May 2009,
Building Credibility through Sustainability Reporting
MTR volunteers made rice dumplings and played
Local Community Impact
games with the senior citizens at the Pentecostal
This 2009 report marks the tenth anniversary of
Church of the Hong Kong Ngau Tau Kok Neighborhood
reporting sustainability to our stakeholders. We are
Elderly Centre as part of a series of activities organized
celebrating this 10 year journey with every one of them.
for Employee Volunteer Week.
They all contributed to our success. This report represents our consolidated effort to
As we expand into new markets, we ensure that we develop local transport solutions which meet the expectations of
accurately report on the sustainability impact of all our
the communities where we operate in. The MTR Corporation firmly believes in working and engaging with our local
global operations. It also sets the goal for our company
stakeholders in every aspect of our business-from ticket prices, train schedules, station management, vendor selection
to truly reach New Horizons in terms of sustainability.
to the working conditions of our own employees. As a global company, we take our local responsibilities very
The report is based on detailed interviews with many
seriously and we have implemented an active feedback system to ensure our own standards are consistently met and
stakeholders, internal feedback, data analysis, as well as
exceeded.
internationally accepted reporting metrics, including the Global Reporting Initiative’s (GRI) G3 Sustainability
Hong Kong In Hong Kong, MTR trains carry an average 3.7 million passengers every weekday. However, our responsibility goes
Reporting Guidelines. We also endeavor to make this report an interesting and inspiring read by including case studies of key projects and initiatives.
beyond just transporting passengers. We aim to be part of their lives. A company’s credibility is always a result of its actions so we are proud of what we have achieved in 2009. We invite all our readers to share this pride.
8
9
Market Shares of Franchised Public Transport in Hong Kong
3.4 14.9
Trams & Ferries
Mini-buses
(In percentage)
39.7
Buses
2009
42.0
Integrated MTR System
3.5 14.4
Trams & Ferries
Mini-buses
41.0
Buses
26.7 MTR
2008
3.6 14.2
Mini-buses
Trams & Ferries
14.4
KCRC
41.6
Buses
25.0
2007
MTR
15.6
KCRC
Transport (1)
China and International
Property (1)
211.6 82 36.2 68 1 19
2
Mainland China rail lines (2)
273,122
2
European rail-operating concessions (3)
73,947
km Heavy rail route length
m2 Investment properties
Heavy rail stations km Light rail route length
Residential units Property management
Light rail stops
Cross-boundary passenger service
770,556
m2 Property management
Feeder bus routes
Ngong Ping 360 Cable Car
1 10
Cross-boundary freight service
2.91
million m2 Land development rights
(1) Hong Kong only. (2) Beijing Line 4; Shenzhen Line 4. (3) London Overground; Stockholm Metro (awarded 2009).
Market Shares of Franchised Public Transport in Hong Kong
3.4 14.9
Trams & Ferries
Mini-buses
(In percentage)
39.7
Buses
2009
42.0
Integrated MTR System
3.5 14.4
Trams & Ferries
Mini-buses
41.0
Buses
26.7 MTR
2008
3.6 14.2
Mini-buses
Trams & Ferries
14.4
KCRC
41.6
Buses
25.0
2007
MTR
15.6
KCRC
Transport (1)
China and International
Property (1)
211.6 82 36.2 68 1 19
2
Mainland China rail lines (2)
273,122
2
European rail-operating concessions (3)
73,947
km Heavy rail route length
m2 Investment properties
Heavy rail stations km Light rail route length
Residential units Property management
Light rail stops
Cross-boundary passenger service
770,556
m2 Property management
Feeder bus routes
Ngong Ping 360 Cable Car
1 10
Cross-boundary freight service
2.91
million m2 Land development rights
(1) Hong Kong only. (2) Beijing Line 4; Shenzhen Line 4. (3) London Overground; Stockholm Metro (awarded 2009).
NEW HORIZONS HONG KONG
SHENZHEN
SUSTAINABILITY REPORT 2009 www.mtr.com.hk/sustainability
HANGZHOU
BEIJING
STOCKHOLM
LONDON
MELBOURNE MTR Corporation Limited MTR Headquarters Building Telford Plaza, Kowloon Bay Hong Kong
Printed on FSC certified paper
Tel (852) 2993 2111 Fax (852) 2798 8822 www.mtr.com.hk