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IBM 000-586 Exam
Title
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IBM Case Manager V5.1
Version :
Demo
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1. Which two items are always part of a case management solution? (Choose two.) A. Analytics B. Content objects C. Database lookups D. Process fragments E. System integrations Answer: B,D
2. What is the Case Manager Builder? A. A tool to configure the Case Manager Client. B. A tool that deploys solutions into a production environment. C. A tool for case workers to complete their work for each case. D. A tool for business analysts to design a solution and the artifacts that make up cases in that solution. Answer: D
3. Sol1 has been created in project area P1 by John. As a new requirement, Sol1 has to be now moved to project area P2. How can this be achieved? A. By assigning P1 Object Store to P2. B. By assigning John to project area P2. C. By using the IBM Case Manager Administration Client. D. By using the Move option on the Manage Solutions page of the IBM Case Manager Builder. Answer: C
4. Typically, in a production environment, you do not give users permission to create and manage spaces and catalog entries in Business Space. What function is used to hide these features of the client user interface? A. Set the Business Space configuration setting com.ibm.mashups.lockeddown to true. B. Set the Business Space configuration setting com.ibm.mashups.manageSpaces to false. C. Use FileNet Enterprise Manager to set LDAP security on the all users who should not have
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access. D. Use the IBM Case Manager Administration Client to configure the security settings for Production groups and users. Answer: A
5. What utility is used to create the run time solution in a development environment? A. Case Manager Builder B. FileNet Enterprise Manager C. FileNet Deployment Manager D. Case Manager Administrator Client Answer: A
6. During the development of your solution, you have created a case, case type, documents types and tasks. During the testing scenarios it has been discovered that a property pre-condition is incorrect and needs to be changed. What needs to be done before you can redeploy? A. Re-initialize the region. B. Nothing, it will deploy as is. C. Reset the test environment. D. Delete the case and start over. Answer: C
7. What is a major use for FileNet eForms with IBM Case Manager? A. To design a paper form for printing. B. To provide the user interface for case information. C. To determine who should be assigned to a case activity. D. To keep track of tasks that have been completed against the case. Answer: B
8. IBM Case Manager is best suited for which type of process? A. An informal process which is modeled and partially tracked by the system.
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B. A formal process where each step and business goal is fully controlled by the system. C. An informal process which is not modeled and cannot be easily tracked by the system. D. A combination of formal and informal processes where a balance of control and flexibility is achieved. Answer: D
9. How do custom actions added in the Case Toolbar appear? A. As individual buttons. B. As a "More Actions" button. C. As hyperlinks to each action. D. As a single button with a configurable name/title. Answer: B
10. What is the recommended way to add a Work Detail page? A. Add the page in Case Builder by duplicating another page. B. Add the page in Case Client and customize with new functionality. C. Create the new page in Case Manager client and then associate it in Case Builder. D. Create the new page in Case Manager client by duplicating a page and then associate it in Case Builder. Answer: D
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