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IBM 000-596 Exam
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IBM Security Access Manager for Enterprise Single Sign-On V8.2 Implementation
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IBM test 000-596 exam name: IBM Security Access Manager for Enterprise Single Sign-On V8.2 Implementation
IBM exam 000-596 test information: Number of questions: 70 Time allowed in minutes: 90 Required passing score: 68%
IBM test 000-596 exam related certifications: IBM Certified Deployment Professional - Security Access Manager for Enterprise Single Sign-On V8.2
IBM 000-596 test exam topics Section 1:Planning Given access to the customer, their hardware, applications, and policies, collect and analyze the customer requirements so that a solution document is created. With emphasis on performing the following tasks: Arrange a kick-off meeting with stakeholders. Interview the appropriate personnel. Review the security infrastructure of the customer. Identify and understand customer's Single Sign-On (SSO) requirements. Determine key objectives for enterprise SSO project. Collect the list of applications to be included in project. Analyze the customer's environment. Determine the secrets for passwords. Identify the auditing requirements. Create a solution document. Section 2:Installation Given the IBM Security Access Manager for Enterprise Single Sign-On V8.2 (ISAM ESSO) server architecture requirements, set up the middleware components so that the IMS Server is installed successfully.
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With emphasis on performing the following tasks: Verify the operating system prerequisite and free disk space have been met. Install WebSphere Application Server according to documented server architecture. Install IBM HTTP Server and plug-ins. Configure IHS as a front end to WebSphere Application Server. Test communication of connections between HIS and WebSphere Application Server. Document configuration. Given the ISAM ESSO server installer, set up the server component so that the IMS Server is installed successfully. With emphasis on performing the following tasks: Verify the IMS prerequisites. Run the installer of the server. Configure the enterprise directory and database instance details during the installation. Verify that IMS application components have been mapped to servers. Verify the IMS Server is installed on the system. Document installation parameters in the Planning Worksheet. Section 3:Configuration Given an enterprise directory, implement the directory integration between IBM Security Access Manager for Enterprise Single Sign-On V8.2 (ISAM ESSO) and the enterprise directory structure. With emphasis on performing the following tasks: Obtain relevant access to manipulate the Enterprise Directory Structure by IMS Server. Identify Enterprise Directory Servers to be used. Verify connectivity from IMS Server. Verify credentials are functional. Configure the enterprise directory by using Enterprise Directory Configuration Utility. Choose the type of directory to be connected with. Supply Authentication settings. Supply Attribute settings. For Active Direcotry deployments, enable "AD password sync" where appropriate.-If SSL not being used, Install and configure AD Agent on Domain Controller.-If SSL in use configure settings as
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appropriate. Test the enterprise directory. Document procedure and settings used. Given the prerequisites for databases, prepare the database so that the database is ready for IMS Server installation. With emphasis on performing the following tasks: Identify customer database requirements. Prepare the database for the IMS Server installation. Verify the network connection between the IMS Server and the database server if those are in different workstation or servers. Obtain relevant access to create the DB instance to be used by IMS Server. Determine the path of the database (where it is installed). Synchronize the system clocks if IMS database and IMS Server would be running on different machines. Section 4:Administration Given AccessStudio, administrative privileges on the IMS Server, access to applications and notification when applications are modified, the review and update the Accessprofiles so that they are always up to date and working correctly. With emphasis on performing the following tasks: Evaluate applications which are to be updated or changed to validate if the AccessProfile remains functional. Test in a staging environment. Deploy to production IMS Server once new profile is working correctly. Given access to the solution document, the customer's ISAM ESSO environment and disaster recovery site, determine and establish a disaster recovery regime so that an effective failover to Disaster Recovery (DR) environment is achieved in the event of a failure in the production environment With emphasis on performing the following tasks: Determine failover and recovery criteria for ISAM ESSO components. Determine backup and restore strategy for IMS database. Set up DR environment in a separate site or location.
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Test DR environment for failover situations. Prepare DR Invocation document. Given the IMS Server is up , review trace or audit logs and reports through the IMS , Tivoli Common Reporting (TCR) , and WebSphere so that audit logs and reports can be viewed by the Administrator. With emphasis on performing the following tasks: Search the audit logs based on the query. Save the query for the audit logs. Search the reports on the IMS Server based on user activity. Search the reports on the TCR server based on user information, token, user information ,and Helpdesk activity. Manage the reports based on the page size. Enable trace logs on WebSphere Review logs and trace logs on WebSphere. Section 5:Performance Tuning/Problem Determination Given an existing ISAM ESSO installation, identify and implement measures for improving performance so that the server and client components perform at optimal levels. With emphasis on performing the following tasks: Identify and address opportunities for Improving Server performance, for example, configure the LDAP lookup timeout on a directory connector. Identify and address opportunities for Improving agent performance, for example, performance may be tuned by removing unnecessary application proflies, lowering the log level, excluding AccessAgent installation folder from certain runtime scans, adjust the synch interval between client and server, adjust communication timeouts etc. Identify and address opportunities for improving database performance, for example, log pruning, changing memory allocated to database, create indexes. Given an issue with the ISAM ESSO IMS Server functionality, troubleshoot the server utilizing tools provided so that the issue can be identified. With emphasis on performing the following tasks: Identify that the problem at hand is an IMS Server issue, and obtain the result-code provided in the IMS error logs (or on the Status page in AccessAdmin).
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Identify the cause of the specific error code in the diagnostics pages. If the result-code is related to integration with the enterprise directory, utilize the enterprise directory troubleshooting capability provided by the diagnostics pages. Identify the issue. Given a ISAM ESSO installation with lost connectivity to the IMS Server, troubleshoot IMS connectivity issues so that the connectivity problem can be identified. With emphasis on performing the following tasks: Determine if the client machine is on the network. Determine if certificates between the IMS and the agent are set up correctly. Determine if an intervening firewall between the client machine and IMS Server. Determine if any network configuration issue, such as DNS problems. Determine if an intervening application protector between the client machine and IMS Server. Determine if some personal firewall or anti-spyware is blocking traffic from winlogon.exe. Determine if the registry settings are corrupted or configured incorrectly, if AccessAgent is pointing to the wrong IMS Server. Check to see if agent machine can ping Web Server. Check to see if the IMS Server is up and running (ping test, visual inspection, etc) . Check to ensure the IMS application is running. Try to "Set IMS Server Location" from a client workstation. Identify the connectivity issue. Given ISAM ESSO operation issues with users, computers or servers, recover from common user/computer situations so that the issue is resolved. With emphasis on performing the following tasks: Understand common issues affecting: Users, for example, user forgets password, user forgets key. Computers, for example, the user tries to log on to AccessAgent and unlock the computer but is unsuccessful. Servers, for example, IMS Server has crashed, database has crashed. Start the appropriate recovery workflow. Resolve the issue.
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Given an AccessProfile that is not working as it should, review the logs and make changes so that the AccessProfile works correctly. With emphasis on performing the following tasks: From AccessStudio and import current AccessProfiles from the IMS Server. Use the test function of AccessStudio. Launch the application with AccessProfiles that you want to test. Perform the relevant actions on the application (i.e. login) to verify if the AccessProfile is executed correctly. Stop the test. Review the results of the test provided in the Messages pane and make changes to the AccessProfile as required. Given an existing ISAM ESSO installation, improve the Access Agent performance on Citrix server with Lightweight mode so that there is optimal server and client performance on Citrix environment. With emphasis on performing the following tasks: Identify and measure the performance overhead introduced by AccessAgent on Terminal/Citrix server, for example: memory consumption, network traffic, application loading time, AccessAgent response time. Understand customer requirement and identify whether and which Lightweight mode can be deployed, for example: no lightweight mode, enforced lightweight mode, automatic mode. Configure Lightweight mode on Terminal/Citrix server and verify performance improvement.
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