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IBM 000-658 Exam
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Fundamentals of Applying SmartCloud Applicaton Performance Management Solutions V1
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Test 000-658: Fundamentals of Applying SmartCloud Applicaton Performance Management Solutions V1
IBM Exam 000-658 Test information:
Number of questions: 69 Time allowed in minutes: 99 Required passing score: 78%
IBM test 000-658 exam Related certifications: IBM Certified Solution Advisor - SmartCloud Application Performance Management V1
Latest new details for IBM test 000-658 exam topics Section 1: Given access to appropriate customer personnel, perform initial interface so that a determination is made that there is a match between the customer's expectations and IBM SmartCloud Application Performance Management (SCAPM) solution. With emphasis on performing the following tasks: Determine customer's issues. Identify customer's current environment under discussion. Determine if work effort is supported by executive. Determine customer teams to be involved. Given access to appropriate customer personnel, review customer's environment so that a determination can be made that the customer's infrastructure is supported by SCAPM solution. With emphasis on performing the following tasks: Determine customer teams to be involved. Identify customer's current environment in which application performance management solutions will be installed. Determine compatibility and versions of all customer components as well as communication protocols. Determine which product(s) need to be upgraded/reviewed for application performance
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management operation. Identify any non-supported components. Determine if additional changes need to be made to customer's environment for application performance management compatibility. Clarify to customer if there are unsupported components. Section 2: Given access to appropriate stakeholders, identify the customers pain points and how they correlate to their business objectives and their critical applications so that a IBM SmartCloud Application Performance Management (SCAPM) solution is determined. With emphasis on performing the following tasks: Identify customer's critical needs for their organization. Identify the critical applications involved with customer pain points. Identify customer's priorities of those applications. Identify customer's view on opinion the issues occurred and what may have prevented the issue. Identify the current customer products and solutions for monitoring and automation. Given access to the appropriate customer staff, collect and format data so that it demonstrates a clear understanding of the customer's objectives and priorities in implementing a SCAPM solution. With emphasis on performing the following tasks: Identify Customer owner of the project. Identify Customer executive sponsor (if there is one). Identify solution provisioner (Customer, Business Partner, 3rd Party, IBM Services). Identify skill levels of provisioner as they relate to the project. Identify customer staff resources and stakeholders to be involved and level of buy-in from: IT operations Executive staff IT Administration and provisioning Monitoring teams Capacity planning Applications owners Application developers
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Line of Business owners Given input from various teams that are stake holders of the monitoring solution, perform gathering of the requirements so that the customer's common needs vs. individual team's wants are identified. With emphasis on performing the following tasks: Gather each team's requirements. Separate the requirements into needs versus wants. Identify the customer priorities for the requirements. Determine the customer pain points. Determine future direction and/or monitoring needs. Section 3: Given access to appropriate customer personnel, develop a comprehensive understanding of the customer environment (topology and architecture) so that the most effective IBM SmartCloud Application Performance Management solution (SCAPM) can be created. With emphasis on performing the following tasks: Confirm the architecture of the environment (topology and architecture), including, where relevant, application interactions. Confirm which current tools, if any, will remain in place. Identify any current tools with which SCAPM is required to integrate. Determine the most comprehensive SCAPM solution possible for the customer's needs. Given a customer's application design and architecture as they relate to the customer's security needs, identify the customer's security concerns, so that it can be articulated how the customer's concerns can be addressed by SCAPM. With emphasis on performing the following tasks: Determine the customer's security considerations. user access controls firewall and DMZ other security methods Determine the customer's application hardware platforms. Articulate the SCAPM security capabilities and integration with existing or future access control solutions.
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Section 4: Given access to appropriate customer personnel, articulate the value proposition of IBM Tivoli Composite Application Manager for Application Diagnostics (ITCAM for AD) so that the customer understands how the solution fulfills their application performance management needs. With emphasis on performing the following tasks: Identify the stakeholders and their needs. Determine customer's current platform on which ITCAM for AD is running. Determine customer's current scope and usage of AD. Determine if customer's AD is current to take full advantage of the AD agent's functions. Illustrate the value-added monitoring capabilities of SCAPM ITCAM for AD in customer's environment. Given an understanding of the customer's environment and requirements, articulate the value proposition of ITCAM for Transactions so that the customer understands how the solution fulfills their application performance management needs. With emphasis on performing the following tasks: Articulate the value propositions of ISM. Articulate the value propositions of Robotics. Articulate the value propositions of WRT. Articulate the value propositions of Tracking. Given a deep understanding of the capabilities of ITCAM for Applications, articulate to a Customer the value propositions that ITCAM for Applications so that the customer understands how the solution fulfills their application performance management needs. With emphasis on performing the following tasks: Determine which components (applications and operating systems) require monitoring. Identify the supported ITCAM for applications components. Determine application interactions and dependencies. Given an understanding of the customer's environment and requirements, articulate the value proposition of ITCAM for Microsoft Apps so that the customer understands how the solution fulfills their application performance management needs. With emphasis on performing the following tasks:
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Determine which Microsoft components require monitoring. Identify the supported Microsoft components. Determine the application interaction (dependency). Given customer requirements, identify the relevant features of IBM Tivoli Monitoring (ITM) so that the customer's application performance management needs are met. With emphasis on performing the following tasks: Articulate ITM's relation to the IBM SmartCloud Application Performance Management (SCAPM) solution. Articulate the value proposition of ITM with respect to monitoring. Articulate the value proposition ITM with respect to the application performance management infrastructure and data presentation. Articulate the capabilities of ITM's event generation. Articulate ITM's robust scalability. Given an understanding of the customer's environment and requirements, articulate the value proposition of ITCAM for SOA so that the customer understands how the solution fulfills the customer's Web services management needs. With emphasis on performing the following tasks: Determine the components that require web services monitoring. Determine the customer's web services governance needs. Determine the web services integration needs. Articulate ITCAM for SOA value proposition. Given the customer requirements, articulate the value proposition of ITCAM for Messaging so that the customer understands the value add to the APM solution. With emphasis on performing the following tasks: Determine customer's platform(s) on which messaging is running. Determine customer's scope and usage of messaging. Determine if customer's messaging is supported. Illustrate the value-added monitoring capabilities of ITCAM for Messaging in customer's environment. Given an understanding of ITM capabilities as derived from ITM documentation and additional
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resource, articulate the value proposition and capabilities of ITM so that the customer understands ITM's benefits. With emphasis on performing the following tasks: Understand ITM architecture and scalability. Understand requirements for customized agents solutions. Understand Tivoli Data Warehouse. Understand Tivoli Common Reporting. Understand Situation/Policy capabilities and creation. Understand how to create and customize Workspaces/Queries. Understand how to create custom navigators. Understand ITM Event Management. Given a customer's need for dashboards to display the health of critical applications and lines of business, articulate the features and rapid deployability of the SCAPM UI so that the customer understands the value of the SCAPM UI. With emphasis on performing the following tasks: Understand the customer's application. Determine which are the customer's critical applications. Review the Architecture Brief for Application Performance Management UI for Application Performance Management. Review the SCAPM PoC Scenario Guide. Use an online demo version to experiment with it. Articulate capabilities of the SCAPM UI. Given the customer integration requirements with new or existing solution(s), provide an appropriate integrated solution so that the customer's needs are met. With emphasis on performing the following tasks: Determine the customer's required integration needs (i.e manager of manager or business service manager). Identify the customer's current solution which requires SCAPM integration. Determine possible future components that would enhance the SCAPM solution. Section 5:
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Given a list of customer issues, create scenarios that illustrate how IBM SmartCloud Application Performance Management (SCAPM) can provide rapid resolution of problems impacting the business so that quick ROI is demonstrated. With emphasis on performing the following tasks: Review list of customer issues and prioritize based on impact on the business. Identify issues on the prioritized list that can be resolved quickly. Determine the deployment options of SCAPM solution based on ROI. Create scenarios based on customer priority. Given access to appropriate customer personnel, identify the customer's critical applications and develop a phased monitoring solution so that rapid ROI can be achieved. With emphasis on performing the following tasks: Identify the application stakeholders and their needs. Review all the monitoring components to be installed. Determine the order of monitoring component installation. Determine any dependencies for monitoring components. Determine which monitoring components should be the initial focus. Given an understanding of customer's requirements and architecture, create situational scenarios for a customer solution so that a feasible application performance management solution is articulated. With emphasis on performing the following tasks: Identify the customer's funding and priorities. Identify supported components of the architecture. Determine the optimal solution given the situation. Create the best monitoring scenario covering supported elements of the customer's environment.
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