TFF Brochure - June 2023

TF FULFILLMENT

Warehousing / Fulfillment / Technology / Transportation

OUR ADVANTAGE

Startups or established brands - we take your success, personally.

• The TF Team has been shipping to retailers throughout North America for over 20 years.

• Reliable and experienced associates fully dedicated to client service – we are 100% employee-owned.

• Dedicated account managers offer seamless communication in meeting your needs and exceeding expectations.

• Conveniently located just off I-65, north of Indianapolis in central Indiana.

• Retail and e-commerce fulfillment.

• Short and long term storage.

• Flexible space and labor to fit your needs.

• Drop shipping for all e-commerce.

• The majority of the United States can be reached in two days with standard ground service, for quicker deliveries to customers.

• Reduce your inventory – manage retail and consumer orders from same inventory pool.

• Focus on sales growth – we’ll handle your back-end detail and shipping.

WAREHOUSING

Let our warehouse be your warehouse, scaled to meet your needs.

· Short and long-term storage

· Open floor space, pallet racking, gravity racks and bin storage are available.

· Over 180,000 square feet of secure, climate-controlled space.

· Our building was constructed in 2016 with 13 dock doors.

· Food grade certification

· GMP certification

FULFILLMENT

We offer a full suite of services to meet your needs now and into the futurefrom receipt of your inventory to delighting your customer with their order. Our service goal is having all web orders picked, packed and shipped within 24 hours. For larger B2B orders, we understand the importance of shipping windows, routing guides and other requirements.

We will make sure your products are delivered seamlessly.

· Wholesale (B2B) and Direct to consumer (B2C) order processing

· POP displays and retail ready merchandising

· Packaging, labeling, kitting and product re-work assembly

· Returns processing & reverse logistics

TECHNOLOGY

Our single portal administration allows clients to integrate their entire supply chain from a web-based portal.

A transparent, accessible solution provides peace of mind.

· EDI integration, OPEN and REST API

· Real-time inventory, order management and reporting

· Automated notifications - including tracking and customer communications.

· Convenient online appointment scheduling for inbound shipments

TRANSPORTATION

We inbound and outbound over 8 million units a year. This high volume allows us to negotiate significant discounts with all freight carriers and we pass savings on to you. You benefit from our total volume on day one.

Incredibly competitive freight rates, based on OUR total volume.

· Sea cargo: 40’ and 20’ containers

· Full truckloads

· LTL

· Small package: USPS, UPS, FedEx

TEAM

PAT MURRAY

President & CFO

Pat joined the TFI, Inc. team in 2018 and is proud to head our talented leadership team and engages in all aspects of the management of TFI, Inc. through its divisions TF Fulfillment and TF Publishing. Prior to TFI, Inc. he spent nearly 20 years at a multibillion publicly-traded specialty products petroleum refining company based in Indianapolis where he served as Executive Vice President & CFO. He brings significant executive and financial management experience to TF Fulfillment and has enjoyed hands-on learning of the business and driving its successful growth. A West Virginia native, Pat headed to Indiana to attend the University of Notre Dame and has loved being a Hoosier ever since! Pat holds a B.B.A. in Accountancy from Notre Dame and began his career as a C.P.A. in the audit practice of Arthur Andersen LLP. Pat and his wife Kathy are the proud parents of a son and two daughters and are committed to visit as many U.S. National Parks as they can before all their kids finish high school. The Murray home is shared with a variety of four-legged friends who always make life fun and interesting. Outside of the workday, Pat is an avid Notre Dame sports fan, sings as a cantor at his Zionsville parish, likes to cook and serves on the board of directors of the foundation supporting his local library.

TEAM

JODI M CCUNE

Jodi’s journey began in Seoul, South Korea before moving to the east side of Indianapolis where she grew up. After graduating high school, she pursued higher education at the University of Southern Indiana. Jodi joined TFI in 2007 as the Office Manager and has since held various positions within the Company, ultimately earning the role of Executive Vice President in 2017. With over 16 years of experience, Jodi has gained extensive knowledge of TFI, from accounting to shipping, and EDI integrations to in-house IT. Currently, Jodi is focused on printing our TF Publishing products and expanding TFI’s customer base through increasing TF Fulfillment’s reach. In her personal life, Jodi values family above all else, and enjoys spending quality time with her wife, Darcie, and their four boys. When they can, the couple escape to Disney World to soak up the sun and unwind.

Jodi is also a proud owner of three French Bulldogs – Winnie, Roo, and Remy.

TEAM

VINCE WISCONS

VINCE@TFFULFILLMENT.COM

Vince was born in South Bend, IN and grew up in Plymouth, IN. Growing up in northern Indiana, gave him no other option than to become a die-hard Notre Dame and Chicago sports fan. He graduated from Plymouth High School in 2001, and moved shortly thereafter to Indianapolis to attend Ivy Tech and study Logistics Management. After working in the logistics industry for 3 years, he joined the team at TFI, Inc in 2008. He now has 16+ years under his belt with TFF and over 19+ years total of warehousing, order fulfillment, inventory, and shipping and receiving experience. His leadership and teamwork skills ensure that daily operations run smoothly and efficiently at TFF.

Outside of work, Vince enjoys attending sporting events and concerts. He has been to at least 100 Phish concerts around the country! He also enjoys traveling and gardening with his wife, Casey and relaxing in their backyard with their 3 dogs Theo, Mardi, Sonny, and cat, Bubbles.

Rudy was born in Oaxaca, Mexico and came to Indianapolis when he was 17 years old. Rudy started his career in fulfillment in 2002, where he was the Warehouse Manager. Rudy joined TF Fulfillment in 2012 and is currently our Senior Warehouse Manager. Rudy oversees all production and manages our Team Leaders and warehouse labor. He brings many years of experience to our team. Rudy is always willing to learn new things and is constantly thinking about how we can make things better for our customers. In Rudy’s spare time, he loves spending time with his three boys, Rudy Jr. (15), Larry (12) and Jaime (7). They love seeing “boy” movies and going on “boy” road trips together visiting our surrounding states. Rudy also enjoys playing soccer with his boys and is looking forward to attending a soccer match at the FIFA World Cup in 2026.

Misa was born and raised in Oaxaca, Mexico. In May of 2012, he moved to the United States and settled in Indianapolis, IN. Shortly after arriving, he joined TFF in an entry level role. After working various positions from Receiving, Shipping, and Picking in his first 9 years, he was promoted to Assistant Warehouse Manager in the Spring of 2021. He now has a total of 11 years of experience and is a huge part of the day-to-day operation at TFF. When he is not at work, Misa enjoys watching soccer, playing billiards, and spending quality time with his wife Samantha and two kids, Misael Jr (4), and Ismael (2).

TEAM

JADEN M CCUNE

Jaden was born and raised in Bloomington, Indiana. Jaden had an early enthusiasm for sports, through his childhood he would engage in basketball, baseball, and football. In high school he joined the track and field team and developed an admiration for the sport. After high school, he moved north to Fort Wayne, Indiana to further his education and athletic careers. He would represent his university competing in track & field, specializing in the pole vault. Jaden joined the TFF team in 2018 in a supportive role for Account Managers. After a few years and a lot of hard work, Jaden was promoted to an Account Manager. In his free time, Jaden enjoys gaming, working out, and relaxing at home.

TEAM

JHONATAN RUIZ

Jhonatan was born in San Diego, California. In 2014, he moved to Indianapolis, IN and joined the TFF team in an entry level role. Jhonatan is a quick, hands-on learner and demonstrated the drive to move up quickly in the company. He has previously worked in all departments in the warehouse, before being promoted in 2019 to a Team Leader for some of our largest fulfillment accounts.

After 2 years in a Team Leader role, he was promoted yet again to a client-facing support role, before his most recent promotion in 2023 to Account Manager. Jhonatan is new to the role, but loves a new challenge. He has been with TF for 9 years, and is an integral part of why and what makes TF Fulfillment stand out above the competition. When he’s not at work, Jhonatan likes to spend his time working out or hanging out in nature at some of the local state parks with his wife Gabriela and three kids, Jafet (11), Maryella (8), and Amanda (5).