D I S C OV E R A N E W L E V E L O F
E XC E L L E N C E
BLOCK CHANGE REAL ESTATE Block Change Real Estate is led by acclaimed agents Thao Dang and Brian Ng, who bring first-class luxury real estate services to a discerning Silicon Valley clientele. In 2003, they were named the #1 team in the U.S. and world, and they have been among the industry’s top producers for over 36 years. Highly regarded, Thao and Brian continue a multidecade run of trust, respect, and achievements that their clients fully know and appreciate. If you’re looking for the kind of marketing expertise and strong negotiating skills that ensure the smoothest transactions and result in top-dollar outcomes, Thao and Brian are the agents for you. As the premier brokers of Silicon Valley’s luxury homes market, they have long-standing affiliations with numerous recognized professionals throughout the region. They maintain a firm foothold on the area’s most desirable properties, and prospective clients continue to seek them out. At Block Change Real Estate, providing the utmost care for clients is a top priority, and you can be assured that they always have your best interests in mind. Giving back to the community is another passion: they stay active in many charity organizations and serve on several boards. To their current clients and those they will be honored to one day serve, your trust in them demands only their most sincere and dedicated service. For the team at Block Change Real Estate, it’s never
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MEET OUR TEAM
Matt Lee Executive Sales Associate
DRE# 01348634
Brian Ng Co-Founder, Partner DRE# 01348634
Thao Dang Pham Co-Founder, Partner DRE# 00846794
Everett Wong
Ashley Bledsoe
Corey Alverson
Business manager
Marketing Director
Creative Director
www.blockchangere.com
Wendy Brevik Director of Operation
Hilary Saunders Broker, Real Estate & Tax Attorney DRE# 01834648
San Jose | Silicon Valley Capitol
FULL SERVICE REAL ESTATE When you hire Block Change Real Estate, we will become your home’s
MARKETING MANAGER
NEGOTIATOR
• Showcasing your property with the finest marketing
• Presenting and negotiating on your behalf with potential buyers
• Developing and implementing a customized marketing plan • Determining the best price in line with market forces
• Advising you on the merits of each offer • Always keeping your best interests as first priority
• Communicating regularly so you are informed
CLOSING MANAGER LIAISON MANAGER
• Providing information to the buyer in a timely manner
• Introducing new buyers to your property
• Only accepting certified bank drafts
• Pre-qualifying the buyers to avoid time-wasters
• Liaising with your lawyer/notary and delivering necessary documentation
• Providing you with timely updates on viewings and feedback
• Facilitating answers, resolving any issues during the closing process, and ensuring the process is completed seamlessly
DEDICATION & COMMITMENT ⭐⭐⭐⭐⭐ “Selling your house within the Silicon Valley market can be a process wrought with peril. When my wife and I decided to sell our home of 26 years, we interviewed many agents and agencies and ultimately hired Brian Ng and his Block Change Real Estate team. Brian’s experience, extraordinary competency, and his second-to-none negotiation skills found our home sold at a price that both exceeded our expectations and those predicted by all of the local comparable sales reports. In summary: we sold at top dollar with a minimum of stress and leave the process feeling assured that no one but Block Change and Brian Ng could have delivered this outcome! Selling? These are your guys!” - PAUL K. “Thao and his team’s knowledge of the market and professionalism helped us get the best pricing for our home. Their years of experience definitely is reflected in their negotiation skills and their expertise behind the strategy of getting the best price point for market and region - ZILLOW 5-STAR REVIEW “I reached out to Thao Dang because of his reputation as an excellent broker with over 25 years of experience. My wife and I sat with him and Brian to discuss a game plan on how to maximize the sale of our home. The process was seamless; Thao provided an extensive analysis of the current market, assisted with professional staging of our home, and lastly, provided a high quality brochure. Not only did he sell our home, he also helped us find the perfect condo in Silver Creek Valley Country Club. I would recommend Thao and Brian to any of my family and friends.” - ROBERT D. “From the first day, Thao and Brian were on top of the sale of our home. They gave us a very clear and understandable picture of the market for our home and outlined what they were prepared to do as well as what we should expect. On the first showing, they produced interested qualified buyers. COVID and the related financial crisis took those buyers away, but Thou and Brian persevered, and we were able to sell at our price and on our terms. Throughout the process, we were kept well informed. We could not have asked for a more well organized or better executed process than that provided by Brian and Thao.” - ZILLOW
5-STAR REVIEW
⭐⭐⭐⭐⭐ Shalini Das We worked with Brian on the sale of our house and he was very knowledgeable about the area and made recommendations that helped guide us in the right areas. Brian is extremely responsive and very available for any questions at any time (even late nights). He is also very professional and great to work with. Only one area of suggestion was we felt we got the responses of the questions we asked, but sometimes we didn’t know what questions to ask or the process and that could have been better explained. All in all, Brian/Block change will always be our first choice in real estate matters. 05/17/2021 - Dinesh Bakiaraj, We bought our first home with, Brian and we are absolutely glad we did. We went into the process with nothing more then hearsay from our friends / others. But soon the process and volume of data just overwhelmed us. This is where Brian’s guiding hands were the absolutely God sent. He helped us navigate the mountain of data we were dealing with and helped us filter out all the noise. His advice was on the mark. As the process played out, all his inputs panned out to be on the spot. I do believe he saved us a lot of time, stress and effort. With his guidance, we were able to quickly narrow down to localities / properties of interest and close on one. I was referred to Brian by a friend of ours and they were extremely pleased with Brian as well. So that tells me our experience is definitely not a on off. We cannot recommend Brian enough. Thank you Brian for your awesome service !!! 5/15/2021 - kockafely Brian is the best real estate agent we have ever worked with. He encouraged us during the process to not give up on our preferred neighborhoods even in a very competitive market. He gave us a lot of valuable advice about neighborhoods and home remodeling ideas. Brian was always honest to tell us the negatives of a home as well, and never pushed us to make an offer we were not comfortable with. At the end, Brian negotiated hard and we managed to buy our dream home even without having the strongest offer in such a competitive market! I highly recommend going with Brian and will gladly recommend him to friends and family. 01/22/2021 - agrawal_vipin Brian is extremely knowledgeable about the market and the area. He has excellent negotiation skills, and aware of the home buying process. He was able to structure a compelling offer letter in a non-conventional way. Highly recommend him.
⭐⭐⭐⭐⭐ Sold a home in 2021 in Bayview, San Francisco, CA 94124. Thao is very professional and always provides immediate response. Great local knowledge. His whole team works so well together and works hard to make sure their customers are satisfied. The process of selling a home can be very stressful Brian and his team made it a very uncomplicated process for us. His knowledge of the local area real estate market and negotiating skills really helped us through the process. His team helped us tremendously through the process of getting the house ready for staging and our move. We had also used Thao Dang and associates as our agents when we bought the house seventeen years ago. The experience was very positive even then. Would highly recommend Thao. Brian and team at Block Change Realty. 01/02/2021 - sindusingh1. San Jose, CA. Brian Ng has been our agent for the sale and purchase of several homes since January 2006. Most recently, he helped us with the sale of our home in the Silver Creek Country Club last month. We trust Brian implicitly and cannot say enough about his professionalism and thorough, in-depth knowledge of the real estate market in the Evergreen/Silver Creek area. He has always given us open, honest, transparent advice and we have relied on his expertise to deliver results every time. On a personal note, my husband and I have loved working with him these last 15 years and we wouldn’t hesitate to recommend him in a heartbeat. Thao and his team’s knowledge of the market and professionalism helped us get the best pricing for our home. Their years of experience definitely is reflected in their negotiation skills and their expertise behind strategy of getting the best price point for the market and region. 04/05/2021 - shashimaloo Brian has been a great buying agent for us in the seller’s market. He gave us very insightful information throughout the process in a very subtle and calm manner. He was very prompt and responsive in getting us inside properties for tours. He was giving honest considerations about the houses we saw. Also after closing the property, he was willing to share his contacts when we were thinking of additional work getting done. Overall a good realtor and a genuine person.
THE OBJECTIVE Our mutual objective is to sell your home: ◊ OR THE HIGHEST POSSIBLE PRICE ◊ IN THE SHORTEST TIME ◊ WITH THE MOST FAVORABLE TERMS Prior to implementing any marketing strategies, it is critical to go through a process of discovery — determining the fair market value, understanding the current market conditions, and reviewing the variety of factors that will help us prepare your home for sale
PRE-LISTING PREPARATION It’s All About First Impressions
The condition and appearance of your home can signif icantly affect the selling price you will ultimately receive. Syndicated real estate websites will showcase your home to prospective buyers. Today’s consumers are tech-savvy and will judge your home on those f irst photos.
OUR CONCIERGE SERVICES • Complimentary professional staging and interior design • Landscaping: create curb appeal with mulch, planting flowers, trimming trees and shrubs • Handyman Services: touch-up paint, caulking bathrooms, and misc. repairs • Detailing: stain or paint cabinets, sand, and buff hardwood floors, replace carpets • Professional Cleaning: windows and carpets • Heavy Lifting: moving, decluttering, packing, and storage • Complimentary Inspection: roof, termite, and structure • Provide advance NO FEE and interest-f ree loan for remodeling repair • Up-to-date school information • Moving assistance • Relocation consultation and Preferred Broker networks nationally and worldwide • Referral network with CPA, tax consultation, investment, and banking advisor
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PRE-LISTING & PREPARATION
DECLUTTERING & DEEP CLEANING
TOUCH UP & HANDYMAN
INSPECTION & MINOR REPAIRS
LANDSCAPING & EXTERIOR
PROFESSIONAL STAGING
PROFESSIONAL PHOTOGRAPHY
DISCLOSURE & LEGAL REQUIREMENRTS
PROFESSIONAL STAGING Our top-notch list of qualif ied, talented designers and stager know how to make your property shine. Today’s buyer uses online search engines to quickly scroll through listings and photos for the places that catch their eyes. The reality is if your home does not look impressive on an iPhone, computer screen, buyers will not show up.
The numbers are clear: Z Homes with Staging spend 78% less time on the market Z On average, staged home sell for more than a similar unstaged home in the Bay Area Z Staged homes get more and higher offers - (Survey of Bay Area Realtors by Destination Analysts, Inc.) Z Well-staged properties typically earn back nearly $20 for every $1 invested. Z It is the f irst and the most crucial step you can take to ensure your property gets the attention it deserves.
Professional Photography Video & Movie Tour Twightlight Images Drones & Arial Images We utilize a team of professional photographers and videographers who understand how lighting, composition, framing, and details can bring a space to life. They will also use Matterport 3D Technology to create a virtual walkthrough of the property. They will create a video to focus on the home’s floor plan. It will showcase all of the rooms: formal living room, grand foyer/entrance, formal dining room, spacious kitchen, family room, dining room, plus all bedrooms, etc. Your floor plan is a popular design and highly desirable among current homebuyers in our area. If needed, the videographer can produce a lifestyle video to show some of the ways homeowners can enjoy the home’s living spaces and spacious backyard. It can display an event with family and guests socializing and enjoying the unique amenities of the property.
DIGITAL & SOCIAL MEDIA MARKETING With 95% of home buyers beginning their search on the internet, we want to ensure that your home will receive maximum online exposure. As part of our marketing plan, your home will receive unparalleled exposure to consumers and Realtors across the globe through our extensive online partnerships.
SINGLE PROPERTY WEBSITE: Your property will have its own website: www.youraddress.com. Before going live on the MLS, our marketing team will create the website and its contents. This unique website will provide property details and a photo gallery. This marketing strategy is very beneficial in this fast-paced market. It helps build momentum and bring local and international attention to your home.
COMING SOON CAMPAIGN We will start marketing your home before going active on MLS Listings. We look at the most essential pre-launch strategies and statistics and target prospective buyers, agents/brokers, and neighbors who will be the most engaged and excited about your neighborhood. Prospective buyers know your listing is coming and will sign up for the latest updates. This signup form will collect contact information and we can schedule an appointment to show your home to these people once when we go live. The coming soon marketing strategy is what drives that immediate flood of traffic to a new listing launch.
LINKEIN, FACEBOOK, INSTAGRAM, TWITTER, AND OTHER SOCIAL MEDIA MARKETING: Our marketing team will utilize our social media pages to feature your home to our network of real estate agents/brokers, past clients, and potential buyers. The posts will contain links to your home’s marketing materials to generate site visitors.
PROFESSIONAL PRESENTATION Property information: Our professional marketing team will write a property description explicitly created for your home. We will be requesting that you complete the property information form to ensure we have all the features listed for your home. Our professional marketing firm and a graphic designer will work and present several pieces of marketing materials to ensure your property is featured at its finest.
NETWORKING & EVENTS MARKETING GOLF OUTINGS Interested in playing golf? Thao Dang Luxury Real Estate Group organizes monthly golf outings for our valued clients. Golf is an excellent way to relax with your neighbors, make new friends, and expand your network of business contacts. To be one of our guests for these complimentary events, please contact us.
WINE TASTING Thao Dang Luxury Real Estate Group organizes monthly events hosting complimentary wine tasting, wine trips, and wine dinners for our clients. This is a superb way to make new friends, expand your business and social network, and enjoy many exceptional wines. Compliments of Thao Dang’s private wine collection. To be one of our guests for these complimentary events, please contact us.
COMMUNIT Y INVOLVEMENT • Our philosophy in business as a leader and to our partners is to be present and involved with all community work • Serve as Board of Director in many non-profit and other community associations• Sponsorship and fundraising for several non-profits and churches, political, movies, and other groups • Raised money for various charities, local schools, and non-profit organizations • Forged strong ties with leaders in various arenas including NGOs, community leaders, and Networking Groups
UNDERSTAND CULTURAL & ITS SENSITIVIT Y One of our key to Our Success Understand different Cultural Today’s Real Estate market is a complex, cultural mosaic with buyers and sellers originating from many different backgrounds. Success in such an environment necessitates a deep understanding and underlying respect for diverse cultural requirements. Our multi-ethnic, multi-lingual agents are trained to handle every transaction with the greatest care and sensitivity. We are uniquely equipped to meet our clients’ individual needs and of course ability to speak the languages, address their cultural concerns are our agent’s advatanges.
GREATER EXPOSURE International Networks & Luxury Networks of Realtors We utilize the most effective methods to target affluent customers in the luxury real estate market. We have access to Luxury Real Estate Networks, Global Luxury Conclave, and our Side, Inc.’s luxury real estate networks, plus premier real estate offices in the Bay Area. Our extensive network of clients and agent include our local, state, national, and international connections. We will also network with professionals at high-end venues, upscale businesses, luxury car dealerships, restaurants, wineries, country clubs, exclusive hotels, as well as private organizastions and exclusive clubs. We also have connections with numerous professional offices, venture capitalists, wealth management firms, corporate law firms, and high-tech companies in Silicon Valley.
GO LIVE - ACTIVE ON MARKET LAUNCH DATE & GOING LIVE | MLS- MULTIPLE LISTING SERVICE • Go Live on MLS: Once we activate your home on the MLS Listings, the platform will syndicate your property out to thousands of real estate websites, including Zillow, Redfin, Realtors.com, and other major real estate brokerages. • We will have a lockbox, designed explicitly for licensed real estate agents, temporarily installed near the front entrance to enable agents to show your home. We will install a combo box for use by our preferred vendors and contractors. • We will inform you weekly of the number of online viewings and website traffic to your home. • We will have scheduling of showing daily. • Once your home is on the market, you will be receiving regular updates about the number of showings, feedback from prospective buyers, and any offers received.
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OFFER & SALES PACKAGE Before submitting an offer, all interested buyers must review, read, and approve the disclosure package. • All required government-related real estate disclosures forms to be reviewed and signed – There are about 60-70 documents needed for the Local, State, and Federal governments and lending institutions. • Homeowner Association documents (HOA): If applicable, these are ordered by the Title company. It is customary for the seller to pay for the preparation of the HOA documents. • We will open escrow and order a preliminary title report – We will obtain the report and review it to ensure no liens or encumbrances are incorrectly recorded on the property. We will review any information related to property usage: Easement, Cloud title, or any documented information effect the property used. • We will order NHD Report for your property. It is an evaluation to see if your house is within a designated hazard area. • Order Home warranty for the property, if desired by the seller • Order Property inspections including Home, Termite, and Roof, as well as other applicable inspections, needed such as Pool or foundation • Obtain an appraisal to ensure the home value for prospective buyers, if necessary
O F F E R & N E G O T IAT I O N S MARKET ANALYSIS A market analysis report will be compiled from a system that tracks your showings, all Realtor and buyer feedback, as well as our marketing effectiveness on your home. This report provides you with an in-depth analysis and a comprehensive list of actions, recommendations, and objectives.
FINALIZING THE SALE Before the sale becomes final, a myriad of details must be attended to, including offers, counteroffers, inspections, disclosures, contingencies, loan documents, insurance, mortgage approval, and escrow items. This final step can be overwhelming with all its moving parts. Whatever the next step may be, know that we are here to guide you through this final process — to keep in constant communication, track the proceeding, and keep things on schedule.
THANK YOU We would like to thank you for giving us the opportunity to present this preview of the marketing services we can offer you and your property. We’d be pleased to assist you with the sale of your present home and the purchase of your next home, and the next one, because we’re not just providing a service, we are building a relationship. Please let us know when we can be of service. Call us before you make any important real estate decisions — you’ll be glad you did.
MATT LEE
BRIAN NG
THAO DANG PHAM
matt@blockchangere.com
brian@blockchangere.com
thao@blockchangere.com
415.787.0077
408.655.0878
408.315.8818