#Hospotel
#Hospotel Services When the patient turns into a guest and recovery becomes a pleasure
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n the context of patient care and health in all its aspects, the concept of hospitalization around the world has shifted and taking care of the patient's well-being and psychological comfort and health is now a priority. Recent American studies have shown the importance of the patient’s psychological comfort on his health and the speed of his recovery. The fear of hospitals or considering it a place for the ill only, reflects negatively and to a large extent on the entire hospitalization process. Hence, the idea of turning the hospital into a place of comfort and relaxation with healthcare pro-
SEPT.OCT 2021
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THE NEW APPROACH THAT HOSPITALS ARE STARTING TO ADOPT IS PATIENT SATISFACTION. JUST LIKE RESTAURANTS AND HOTELS FOR THE CUSTOMERS.
vision, made the idea of going to the hospital more acceptable, and the recovery process more effective and easy. Surveys and data have shown that anyone entering a hotel feels how important he is. This feeling gives him a certain comfort and satisfaction. Since the institution and the service provided were originally found to achieve maximum comfort and positivity, hospitals have been seeking for a while to adopt and apply this concept in order to ensure both healing and comfort for the patient, based on the result of
