FISCAL YEAR 2023
SOCIAL IMPACT REPORT
INTRODUCTION
TABLE OF CONTENTS
2
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
INTRODUCTION
3
Message From Our Leadership
3
A Year in Review
4
WELL-BEING
5
Wellness Team
5
Personal Wellness
6
Diversity, Equity, Inclusion & Belonging
9
Education & Training
12
Work-Life Resources
13
Additional Highlights
14
COMMUNITY
15
Community Relations Team
15
The Spirit of Giving
16
Live United
19
Highlights
20
Top 10 Volunteer Organizations
22
ENVIRONMENT
23
Environmental Impact Team
23
Food Sustainability
24
Partnerships
25
Recycling
26
Water Conservation
27
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
MESSAGE FROM OUR LEADERSHIP
At the heart of The Breakers, one of America’s most iconic resorts, is a thriving hospitality enterprise driven by our cherished employee-centric culture and steadfast commitment to social responsibility. The force behind our enduring success is our devoted family ownership, heirs of visionary and founder Henry M. Flagler (circa 1896), as well as our Board of Directors. Their passion and dedication to the well-being of our team, community and environment fuels our organization’s purpose and social impact mission: to be a conscientious, unrelenting force of action and influence that positively transforms the world around us. As a principled and inclusive workplace, The Breakers invests in the well-being of 2,300 team members, while reinforcing our philanthropic partnerships and sustainable business practices. Through numerous initiatives, we cultivate a meaningful work environment that fosters personal fulfillment and an enhanced quality of life, emphasizing corporate citizenship and a sense of belonging. This empowers our team to achieve their greatest potential, which in turn, increases guest satisfaction, long-term profitability and even broader community outreach. This past year, our organization introduced a variety of employee health & wellness programs tailored to address the unique needs of our team and advanced key diversity, equity & inclusion initiatives. The Breakers was extremely proud to be recognized among “2023 Fortune 100 Best Companies to Work For” by Fortune Media® and Great Place To Work®. In addition, we participated in a state-approved educational funding project for students (K-12 grade) and expanded our support for marine and mangrove restoration. For over 127 years, The Breakers has flourished as an independent, dynamic and ever-improving company, one that embraces every challenge as an opportunity to make a significant difference. Looking forward, we remain dedicated to championing our social impact values and devising even more ways to accelerate our climate commitments. We are inspired by the belief that our best contributions lie ahead, and eagerly anticipate the journey. The only thing better than The Breakers today, is The Breakers tomorrow. With gratitude,
Paul N. Leone Chief Executive Officer 3
Denise E. Bober Senior Vice President & Chief Human Resources Officer
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
A YEAR IN REVIEW Community
Media Coverage
Community Partners Served
Team Member Volunteers
223
Total Community Service Hours
32,782
2,105
Total Volunteer Events & Activities
Press Clips
764
523+
A Record High
Corporate Contributions
Media Reach
1.2B+ Engagements
Social Media
57.4M+
$2.94M
Awards • The Breakers was recognized among 2023 Fortune 100 Best Companies to Work For by Fortune Media® and Great Place To Work® at No. 65 • Great Place to Work® Certification • Global Biorisk Advisory Council (GBAC): Star Accreditation Program • Florida Restaurant & Lodging Association (FRLA) – Seal of Commitment • Surfrider Foundation: Ocean Friendly Restaurants, Platinum Level (All Restaurants) • American Heart Association: Workplace Health Achievement, Gold Level (10th year in a row) • Full list of Awards & Distinctions OUR SOCIAL IMPACT JOURNEY
4
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2.5M+
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
TEAM WELL-BEING Wellness Team This internal group is responsible for understanding the unique needs and interests of the resort’s 2,300 team members, while educating them on the benefits of healthy living. The committee remains dedicated to evolving the workplace experience by implementing new initiatives that are essential to The Breakers’ wellness toolkit. Current members include: Rocio Chamorro
Coordinator - Leasing & Resident Services at One North Breakers Row
Pat Ciavola*
Director - Team Member Development
Roy Dionne
Manager - Inventory & Cost Control
Amy Horrocks
Senior Manager - Sales
Kelsi Kavanagh
Fitness Instructor - Ocean Golf
Ken Thompson
Director - Ocean Tennis
Jake Zimmerman
Manager - Guest Services
*Committee Chairperson
5
ENVIRONMENT
“The Breakers’ commitment to providing employees with substantial and affordable health coverage, and arranging ways to utilize our benefits that are convenient and accessible for all, is greatly appreciated.” Megan Body Manager - Social Media The Breakers Palm Beach
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
NEW IN 2023
Jet Dental - Mobile Services
PERSONAL WELLNESS
Each quarter, The Breakers welcomes Jet Dental to provide mobile oral healthcare for team members and their spouses. This fully-functional, pop-up office features private dental stations, preventive cleanings and x-rays with DDS-certified doctors, comprehensive exams, cavity fillings and so much more. Employees are able to improve their dental health during work hours without the hassle of attending a traditional dentist – mobile dental care also eliminates the extra time allocated to driving, parking and waiting rooms. “This was an absolutely amazing experience. It was smooth, easy and I felt really comfortable,” shared one Breakers’ team member. “I would definitely do this again - my teeth feel brand new,” he continued. “Employee dental care should be part of every company’s investment to keep team members healthy and happy,” said Jordan Smith, CEO of Jet Dental. “The Mayo Clinic has suggested in recent studies that oral care is a window to a person’s overall health; gum disease and other issues can lead to more serious illnesses, hospital visits and debilitated health. Preventive maintenance is key,” he continued.
Team members who scheduled an appointment, which included exams, whitening, aligners and consultations
30+
Time saved by having Jet Dental on property
76 Hours
PALM BEACH DAILY NEWS COVERAGE
6
Average time since last dental visit
2 Years VIEW MORE
INTRODUCTION
TEAM WELL-BEING
MY BIO
Team members and spouses on The Breakers’ medical plan can earn a $600 savings on their annual insurance premium by completing a biometric screening. Employees are encouraged to know their numbers, evaluate their strengths and risks, and drive personal lifestyle changes. ON-SITE
Wellness Clinic The Breakers On-site Wellness Clinic Operated by Premier provides team members with biometric screenings, health coaching, body composition analysis, vitals checks, flu vaccinations and more. The clinic is staffed by a nurse practitioner and registered nurse and is equipped with a full lab, private consultation office and conference room. “The Breakers On-site Wellness Clinic is incredibly convenient,” said a Breakers’ Team Member. “It has a private entrance and office space, making it feel like such a premium workplace amenity. My husband and I went to get our annual biometric screenings; the setting was clean and comfortable, and the service top-notch. The nurses were extremely attentive to our needs; we truly felt cared for,” she continued.
1,221
7
ENVIRONMENT
Recent Success Stories
Wellness Incentive
Total completed biometric screenings
COMMUNITY
Total Wellness Clinic sessions completed
2,524
After a biometric screening, a male team member was diagnosed with hyperlipidemia and obesity. Five months later, after improving his diet, making healthier choices and adding a consistent exercise regimen to his daily routine, the team member was able to lose 24 lbs. His blood pressure is now in the healthy range, and his BMI improved from obesity to overweight; the team member reported increased energy and that he is feeling better than ever. A male patient recently lost 18 lbs. by increasing his exercise frequency and improving his diet over the span of six months. His prediabetes fasting glucose is now in normal range and his hbA1C improved from 5.9 to 5.7 with repeat labs done by his primary healthcare provider (PCP). His blood pressure also improved, and his PCP was able to remove one of two blood pressure medications being prescribed. The team member is thankful for the guidance provided by the clinic’s health coach, and now reports he has more energy to play basketball with his son.
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
NEW IN 2023
OnSpot Dermatology Recognizing that preventative exams are key to identifying potential health risks, The Breakers debuted a new partnership with OnSpot Dermatology - a comprehensive mobile practice that makes it convenient for employees to receive a complete range of dermatology care while at work. This offering provides general cosmetic and surgical procedures, including skin cancer screenings and Mohs surgery, in a portable medical clinic that sets up on the resort’s property. Team members make appointments during scheduled shifts, and they appreciate the time saved by bringing a medical staff to their place of employment. This service has been wildly popular and valued by a South Florida workforce that resides in America’s sunshine State; 100% of appointments are filled within 24 hours of announcing each organized session. OnSpot results thus far... Team Members Seen
Found: Precancerous Lesions
5
Found: Melanoma Cases
0
Found: Cancerous Lesions
122
5
“Scheduling an appointment and visiting the mobile clinic for my annual skin checkup could not have been easier,” said one Breakers’ Team Member. “Since moving to South Florida, I have struggled to find a quality dermatologist in my area, so I was delighted that our benefits team had arranged an on-site opportunity that I could attend during work hours. The medical staff was attentive and knowledgeable, which immediately put me at ease. After a thorough exam, the dermatologist took extra time to address my concerns and answer questions.” PALM BEACH DAILY NEWS COVERAGE 8
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INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
DIVERSITY, EQUITY, INCLUSION & BELONGING (DEIB) Employee Resource Groups (ERG): Parents Corner Voluntarily led by team members, ERG’s bring employees together who share common characteristics, whether gender, ethnicity, religious affiliation, lifestyle, personal interest or other. Each group’s mission is to continue the advancement of a diverse, inclusive workplace by creating a safe space where employees can bring their whole selves to the table. Recognizing that mothers, fathers and guardians sometimes need support while juggling dual roles of parent and employee, The Breakers developed and implemented Parents Corner to help colleagues balance work, life and caregiving demands. The group brings together new and experienced parents to share personal stories, challenges and referrals, as well as exchange parenting ideas, advice, information and resources. Participants in the group are reassured to learn that their concerns are not unique, finding kinship, camaraderie and comfort whether raising infants, small children, teenagers or young adults.
“It has been so rewarding to connect with other team members following the launch of the Parents Corner Resource Group. I’ve personally enjoyed learning about my fellow working parents and their families, especially since many of us do not cross paths during our typical workdays. Team members also have convenient access to find and discuss information about different resources and benefits such as local activities, scholarships, childcare and more.” Caitlin Schilkie Senior Manager – Business Development The Breakers Palm Beach
Total Participants
124
9
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
NEW IN 2023
English as a Second Language (ESL) To continuously enhance The Breakers’ DEIB initiatives, ESL was designed to offer language training for team members in a friendly, welcoming and supportive environment. Fostering better communication, this course allows individuals the opportunity to practice language and presentation skills, for use in life and on the job. Benefits include: • Improved listening, speaking and understanding skills • More confidence and self-sufficiency • Greater sense of inclusion • Improved knowledge of business operations, company policies, health & safety practices and more • Personal development and professional growth opportunities Each eight-week class series is led by an internal facilitation team made up of nine associates. Students participate during paid work time for two hours a week. A total of 15 employees are currently enrolled in ESL, which continues to grow.
“I am originally from Haiti and have been with The Breakers for five years, working with the Golf & Grounds Team. I am responsible for the landscaping florals. After completing the ESL series, I am now better able to communicate with guests and my employer. Also, I learned how to better pronounce English words and complete sentences on my own. This session and the instructors were great.” Thony Adras Groundskeeper Ocean Golf The Breakers Palm Beach
10
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
Wellness Program for Team Members of Color with Dr. Nicola Finley This comprehensive 3 - 4 month course is designed to deliver an educational experience and personalized plan that supports the health equity of team members of color. A confidential biometric screening provides tracked, measurable outcomes to help prevent chronic disease, while interactive workshops, evidence-based seminars, experiential activities, and one-on-one consultations/coaching sessions empower team members to recognize and discuss actionable steps toward optimal wellness. Team members participate during paid work hours and are encouraged to prioritize their health, making a positive impact in areas such as nutrition, exercise, spirituality, sleep and more.
Total employees who have participated in the program to date
105
NEW IN 2023 Over the last year, thanks in part to Dr. Finley’s Program, the wellness incentive participation rate from our African American employee population increased from 48 to 68%. These individuals now benefit from understanding their key health metrics while engaging in personalized one-on-one health coaching sessions with Dr. Finley and the on-site wellness coach at no cost. To enhance further, The Breakers is adding a refresher course to its curriculum and will be extending participation to all employees next year. “You know what to do, but when you have someone to encourage you, you see more progress,” said one participant. “This program has opened my eyes to how important focusing on my overall health is; I learned a lot about my body, which will help me live longer and much better,” he continued. “This program has motivated me to lose weight and keep it off, doing more for my health. When I tried to do this in the past by myself, I was unsuccessful. Dr. Finley and the Wellness Clinic have helped me understand my cholesterol and other blood work numbers, which saves lives.” said another participant.
GLOBAL WELLNESS COVERAGE 11
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© LILA PHOTO
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
EDUCATION & TRAINING Corporate Athlete
Mental Health First Aid (MHFA)
Mental Health is Everyone’s Business
Empowering managers to increase their physical, mental, emotional and spiritual energy capacities, this in-depth training educates and encourages participants to achieve their ultimate mission and maximize personal and professional performance.
The Breakers has established a robust partnership with Ferd & Gladys Alpert Jewish Family Services - a non-profit, non-sectarian organization - to provide MHFA training to the resort’s team of managers. MHFA teaches critical communication and support skills that empower participants to identify and extend initial assistance to individuals who show signs of mental health problems, or are experiencing a mental health crisis.
With one in five Americans suffering from some form of mental illness in their lifetime*, The Breakers recognized the need to expand mental health training to its entire employee population. In collaboration with Alpert JFS and as an extension of MHFA, Mental Health Is Everyone’s Business is a virtual training that raises awareness of the role mental well-being plays in both work and non-work lives, while reducing the stigma around mental health challenges and encouraging participants to help others by emphasizing self-care.
During each new-hire orientation, team members also complete Breakthrough to Energy - an extension of Corporate Athlete that teaches the benefits of nutrition and fitness to restore and expand one’s energy capacity.
*As cited by Alpert JFS
Total managers that have completed Corporate Athlete
546 12
Total participants that have completed Breakthrough to Energy
3,370
Total managers that have completed MHFA
482
Total team members that have completed Mental Health is Everyone’s Business
1,111
INTRODUCTION
TEAM WELL-BEING
WORK-LIFE RESOURCES
COMMUNITY
ENVIRONMENT
Team members registered for Back-Up Care Advantage Program
Back-Up Care Advantage Program This resource helps team members effectively manage their work-life responsibilities by providing quality, back-up child or adult care when an unexpected need arises. Examples of family-support services offered include: unlimited free access to babysitting/nanny listings, specialty child-care pricing through network partners, tutoring and test prep discounts, access to pet care/ dog walking services and more.
Employee Assistance Program (EAP) Giving support during critical and potentially overwhelming times, EAP provides free, confidential counseling and concierge services to all team members and their families. The program helps address challenges of everyday living, resulting in a more focused and productive workforce.
323
Number of appointments completed with EAP from September 2022 to March 2023
Financial Wellness with SageView SageView is a financial advisory service that provides team members with education, investment counseling and tools to help achieve personal long- and short-term financial goals. By uniting strategies, The Breakers, SageView and T. Rowe Price have improved plan metrics and resources to help achieve positive outcomes.
Healthy Dining & Vending Team members enjoy nutritious dining options and energizing snacks throughout the workday via: 1. the Breakaway Marketplace (employee cafeteria), 2. through TASTE (Take A Snack To Energize) - a complimentary program that provides fresh fruit, nuts and granola bars, and/or 3. at one of 10 Smartfoods Vending machines located throughout the property. 13
Workdays saved since September 2011 with Back-Up Care Advantage Program
1,038
Topics researched through EAP
132
252
Team members met with a financial advisor for a complimentary financial review and goal setting
Team members who attended a group session on Ask SageView Day
Total personal meetings since the program’s inception in 2017
34
285
756
TEAM WELL-BEING
INTRODUCTION
COMMUNITY
ENVIRONMENT
ADDITIONAL HIGHLIGHTS
Quarterly Wellness Education Challenges Interactive challenges keep team members engaged in their well-being.
Remote Work
Tower Trek
Hybrid work model offers flexibility and improved quality of life.
Encouraging cardiovascular exercise during the workday, participants climb stairs from the bottom to the top of the hotel, while tracking steps and partaking in quarterly competitions.
Total participants in interactive wellness challenges
Full or partial remote team members
571
14
163
Treks logged by 169 team members
988
Volunteer Income Tax Assistance (VITA) Complimentary tax return assistance for team members.
Total participants received tax return assistance
44
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
COMMUNITY Community Relations Team This dedicated group of employees enhances the service efforts of the company by supporting local organizations and those in need through various volunteer programs. Since 2007, our multi-generational employee population has engaged in meaningful, hands-on experiences that strengthen the bond between team members and the community we serve; members include: Suzanne Brenner
Senior Director – Retail Operations
Maren Bronkema
Manager – Event Services
Raymond Cheung
Associate Director – Business Analytics
Chris Eason
Director – Restaurant Division
Regina Froot
Executive Assistant – Corporate Office
Amy Gacon
Manager – One North Breakers Row
Parisa Leve
Assistant Director - Human Resources
Julia McMahon*
Manager – Social Impact
Welsonne Renoir
Assistant Director – Housekeeping
Michael Sierotowicz
General Manager - Flagler Steakhouse
Josefina Theye
Assistant Director - The Spa
*Committee Chairperson
15
ENVIRONMENT
“Through the GIVES program, The Breakers encourages and cultivates opportunities for team members to partner with causes and organizations that positively impact our community. I am grateful the company embodies and empowers a culture of giving through servant leadership, so that we can create a meaningful difference while living out our values.” Emily Zawada Manager, Conference Services The Breakers Palm Beach
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
GIVES
Generosity, Integrity, Volunteerism, Environmental Sustainability & Service
THE SPIRIT OF GIVING
GIVES encourages team members to use work time to support local agencies through the use of Volunteer Time Off (VTO). Each year, full-time team members receive 16 hours of VTO (part-time employees receive 8-hours) to contribute time, energy and resources to non-profit partners of their choice. Various opportunities are shared based on preferred passions and interests. In addition, during orientation, new team members engage in a community service project with members of the Community Relations Team, which emphasizes the spirit of giving back at the heart of The Breakers and the importance of VTO.
Gives Ambassadors An extension of the Community Relations Team and nominated by leadership, each department’s GIVES Ambassador shares their passion for community service as they motivate and mobilize others to get involved in the many community outreach opportunities available.
“We can not say enough about the positive impact The Breakers’ team has had throughout our community via GIVES,” said Doug Duke, Director of Client Services at the Cancer Alliance of Help & Hope. “With utmost professionalism and genuine compassion, Breakers’ employees embody the spirit of selfless giving and have contributed to numerous important efforts this past year including: assembling care packages and pet baskets, assisting at special events, helping with administrative tasks, moving and reorganizing office space, preparing wigs and other vital supplies for cancer patients, and so much more.” Doug Duke Director of Client Services Cancer Alliance of Help & Hope
16
INTRODUCTION
TEAM WELL-BEING
ENVIRONMENT
Be Our Guest
Paul Leone Servant Leadership Day
Each year, Be Our Guest recognizes one outstanding volunteer from the community who dedicates their personal time, energy and resources to serving others. A recipient is chosen from a selection of nominations and is honored with an all-inclusive stay at the hotel.
This annual event honors the Servant Leadership Award bestowed to our CEO, Paul Leone, at the 2014 World Leaders Conference, emphasizing the importance of giving back as a core component of company culture. This year, The Breakers’ celebrated with ice cream for the team while supporting The Hands & Feet - an organization dedicated to providing emergency supplies for children who are removed from their home due to abuse or neglect and placed in foster care.
This year’s recipient was Mr. Eddie Rhodes from Take Stock in Children. A Belle Glade native, Mr. Rhodes has spent nearly 40 years working as a teacher and coach. He has been a mentor to 14 young men over the last 12 years through Take Stock in Children. Mr. Rhodes became a mentor due to a specific circumstance with a student who was falling behind in school and had experienced a family tragedy. He met with administrators, teachers, guidance counselors and the student’s parents to get him back on track. A year later, he managed to help the student improve his GPA and graduate high school on time. Mr. Rhodes is currently mentoring 6 young men. He does not hesitate to call parents, school staff and administrators to ensure his mentee’s needs are being met, and that the school, home and student are working together to improve the mentee’s overall quality of life.
17
COMMUNITY
Collected 250 items for children in our community, totaling
$3,467
Since 2022, the number of hours team members have volunteered with this agency
270
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
NEW IN 2023
Step Up For Students Scholarship Fund In the most recent 2022-2023 school year, The Breakers demonstrated its commitment to fostering educational opportunities by actively participating in a partnership with Step Up For Students, a state-approved funding organization in Florida. These scholarships provide financial assistance to families in Palm Beach County, enabling them to: • Personalize their child’s education, which includes specialists, curriculum, literacy programs, technology, even a college savings account and more • Attend a private school or cover transportation costs to access an alternative public school that differs from the one originally assigned • Place students in safer academic environments should they be bullied, harassed, assaulted, threatened and/or a victim of other violent acts at school More than one million scholarships are extended each year, which offer various avenues for educational support, catering to different needs and circumstances.
“Utilizing the Step Up for Students scholarships to send my daughters to private school was the best thing for them. With smaller class sizes, teachers can provide more one-on-one attention to help my kids get the most out of their education!” Anonymous Team Member The Breakers Palm Beach
18
The resort sponsored 200 K-12 scholarships, which were administered by Step Up For Students. Amounting to
$1.4 M
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
United Way
LIVE UNITED
Since 1987, The Breakers has partnered with the Town of Palm Beach United Way to support their mission — improving lives and building strong communities with a focus on education, income and health. Their credo, to LIVE UNITED, reminds us that we can do more together than any of us can do alone. Suzanne Brenner
Senior Director – Retail Operations
Maren Bronkema
Manager – Event Services
Raymond Cheung
Associate Director – Business Analytics
Parisa Leve
Assistant Director - Human Resources
Julia McMahon*
Manager – Social Impact
*Committee Chairperson
Total raised in 2023
$112,343
19
Total raised since 1987
$2,593,025
INTRODUCTION
TEAM WELL-BEING
2023 HIGHLIGHTS
COMMUNITY
ENVIRONMENT
Giving Tuesday Total Volunteers
Giving Tuesday Total Hours
Giving Tuesday Celebrated on the Tuesday following Thanksgiving, this global generosity movement kicks off the holiday season. In 2022, the resort’s Senior Management Group served at Vita Nova, a non-profit that provides resources for teens who have aged out of the foster care system. Volunteers spent time gardening at the housing center.
Habitat for Humanity
38 Since 2007, the resort has sponsored and constructed for Habitat for Humanity
76 Total hours contributed at The Breakers Build Days, 25 volunteers working on a home for the Denis family.
The Breakers is proud to support Habitat for Humanity’s mission to provide families with safe, comfortable and affordable housing.
Honor Flight Members of the Community Relations Team volunteered to accompany veterans on a trip to Washington DC. These Korean War, Vietnam and WWII veterans had the opportunity to visit memorials and were welcomed home with a special parade.
23 Homes Summer of Giving Total Volunteer Hours
100 Summer of Giving Total Events
Summer of Giving Team members are encouraged to participate in this annual companywide, volunteer-focused campaign that supports various service programs throughout the community. This year, members of the Senior Management Group led various volunteer projects with their teams, which included preparing meals for families at Quantum House, sorting donations at Feeding South Florida, and many others. 20
515
12
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
Event Spotlights Collection Drives Adopt a Family and The Boys & Girls Club of Belle Glade Toy Drive total gifts
The Arc of Palm Beach Back to School total school supplies collected
507
723
Goodwill Garden Project GOODWILL GARDEN PROJECT COVERAGE
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23 team members contributed to Goodwill Garden Project
118 Hours
“Donations mean the world to our students and staff. Cleaning supplies keep our classrooms sanitized for students with medical fragility, while craft materials provide art activities to enhance learning, fine-motor writing skills and color identification objectives. Backpacks allow students to carry therapy supplies to and from school easily. Thank you to The Breakers for helping students have a successful start to the school year.” Anonymous Teacher The Arc of Palm Beach
21
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
TOP 10 VOLUNTEER ORGANIZATIONS
22
1
Homeless Coalition of Palm Beach County: 3,709 Hours
2
Big Dog Ranch Rescue: 3,205 Hours
3
The Arc of Palm Beach County: 2,816 Hours
4
Feeding South Florida Inc: 2,294 Hours
5
Farmworkers Coordinating Council of PBC: 2,165 Hours
6
The Soup Kitchen: 1,980 Hours
7
Habitat for Humanity International: 1,433 Hours
8
St Ann Place: 1,377 Hours
9
Quantum House: 1,364 Hours
10
Palm Beach County Food Bank: 1,148 Hours
© LILA PHOTO
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT Environmental Impact Team (EIT) This passionate group identifies opportunities and develops methods for improving eco-friendly operations around the resort. The team enacts greater change and elevates environmental sustainability and awareness company-wide. With the support of leadership, the EIT continues to establish new partnerships and implement education and training sessions; members include: Megan Body
Manager – Social Media
Michele Boyet**
Senior Digital Manager – Marketing
Laureta Cromer
Administrative Assistant – Legal & Risk Management
Caty Firogenis
Manager - Housekeeping
Simone Grosseau
Coordinator - Senior Function Billing
Robert Higley
Director – Member Services
Parisa Leve
Assistant Director - Human Resources
Tyrene Morgans
Associate Director - Supply Chain Management
Julia McMahon*
Manager – Social Impact
Kristy Pressly
Vice President – General Counsel & Risk Management
Jennifer Reichert**
Manager – Recreation Administration
Mark Reid
Director – Golf & Grounds Maintenance
Rob Robbins**
Director – Rooms Division
Stewart Shapiro
Manager – Food Safety
*Committee Chairperson **Committee Co-chairperson
23
ENVIRONMENT
“Sustainability is important to me because I am passionate about protecting and conserving our planet for generations to come. The Breakers is a significant property in the hospitality world, and we can have a huge impact on our local community. It is our duty to protect the environment, lead by example and inspire others to adopt sustainable practices.” Caty Firogenis Manager, Housekeeping The Breakers Palm Beach
INTRODUCTION
TEAM WELL-BEING
FOOD SUSTAINABILITY
Local Sourcement The Breakers proudly sources and serves essential produce from area farms during Florida’s growing season (November through May). The resort also strives to purchase fresh, locally-caught and responsibly-fished or farmed seafood.
Organic Herb Garden The Breakers cultivates a variety of herbs (basil, tarragon, rosemary and several variations of mint), as well as other naturally harvested ingredients on a year-round basis for use in the hotel’s 10 restaurants. The 2,000-squarefoot garden is a collaboration between the chefs and our landscaping and procurement teams, whose horticulture expertise and eco-friendly best practices produce an abundance of edible plants. These aromatic greens are 100% organically grown (no synthetic chemicals are used). Natural processes, such as composting, allow the food to flourish in harmony with the surrounding environment.
24
COMMUNITY
ENVIRONMENT
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
NEW IN 2023
Marine Education Initiative
PARTNERSHIPS
This non-profit utilizes aquaponics to grow fresh produce and fish to combat food insecurity in South Florida. Over the course of the summer, Breakers’ volunteers helped harvest the produce which was donated to local food pantries.
Eminence Organic Skin Care® A select partner since 2017, The Spa at The Breakers is proud to feature Eminence Organic Skin Care®. For every product purchased for treatment and/or guest use, a new tree is planted and a percentage of proceeds supports Eminence Kids Foundation - providing healthy organic meals to kids with cancer. To date, 2,937 trees have been planted on behalf of The Breakers.
GSN Planet In 2022, The Breakers joined GSN Planet, a nonprofit trade association that provides education, resources and gatherings for the spa & wellness industry. Through this partnership, The Breakers fosters relationships and shares knowledge with other companies that strive to promote sustainability through responsible business practices, in addition to minimizing the environmental effects from operations. A Sustainability Status Report showcases comprehensive measurements across 13 categories, which include: Water Management, Energy Use, Waste Reduction, Laundry Processes and even Leadership & Community Connection. The Spa at The Breakers utilizes this tool to benchmark current efforts so that it may continuously improve and adapt its environmentallyfriendly initiatives. Parisa Leve, Assistant Director of Human Resources at The Breakers, participated in the GSN Sustainability Summit 2023: GSN SUSTAINABILITY SUMMIT COVERAGE
25
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Surfrider Foundation The Surfrider Foundation is a grassroots, non-profit environmental organization dedicated to the protection and enjoyment of the world’s oceans, waves and beaches. It provides restaurants with the tools and resources needed to make sustainable choices, which aid in the conservation of coastlines and marine ecosystems. All 10 restaurants within The Breakers’ dining collection are certified as Ocean Friendly. This coveted accreditation indicates that each establishment follows proper recycling and water conservation practices, features reusable tableware, and has discontinued the use of expanded polystyrene products and single-use plastics such as bags, straws and bottles. NEW IN 2023
The Mang Foundation The Breakers partnered with The Mang Foundation to assist with their mangrove restoration project. Team members repotted young mangroves so they can be transported to Florida’s coast - which helps protect the state’s shorelines.
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
Clean The World
RECYCLING
Now more than ever, simple hand washing is vital to reduce the spread of infection and disease, which claim the lives of millions of people each year. Since 2011, Clean the World has recycled The Breakers’ partially used soaps and bottled amenities that would otherwise be discarded, and distributes them to domestic homeless shelters and impoverished countries experiencing health and hygiene disparities. This effort not only helps the global community, it protects the environment, reduces waste and preserves natural resources. Bars of Soap
Pounds of Soap & Bottled Amenities
Pounds of Recycled Plastic
390
3,562
345
Clean the World Stats over the course of our partnership: Bars of Soap Collected
Courtesy of Clean The World
Waste Diverted
19,774 lbs
26
Bars of Soap Distributed
24,201
132,171
Waste Recycled
People Served
8,444 lbs
22,783
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
Plastic Reduction Since 2020, The Breakers has been committed to replacing plastic water bottles and straws throughout the resort. • Phade (marine biodegradable) and Eco-Product corn straws (100% BPI certified compostable) eliminate 1.6M+ plastic straws each year • Aluminum cans* decrease plastic bottle usage by 300,000 units/year *Infinitely recyclable, aluminum can be remade after every use, making it the most environmentally-friendly option for single-use beverage products.
WATER CONSERVATION Reverse Osmosis To protect one of the world’s most precious resources, The Breakers has an onsite reverse osmosis facility that pumps undrinkable well water (located 1,000 feet below the surface) and converts it into irrigated water for our Ocean Golf Course and resort grounds. Annual Gallons Saved
Sustainability Filter When considering new renovations, purchases and discards, our team is encouraged to pass all initiatives through a Sustainability Filter to ensure decisions meet the standards we strive to uphold. The team explores all donation and responsible reuse opportunities. For example, The Breakers has collaborated with Habitat for Humanity on several recent renovation projects. They assist our construction crew with disassembling items that can be reused in Habitat Homes or sold in Habitat Restore locations.
Total pieces of furniture diverted from landfills in 2023
163
27
80M+ Water Filtration To reduce the use of bottled water, each of The Breakers’ guest rooms & suites feature a filtered water faucet for drinking.
INTRODUCTION
TEAM WELL-BEING
COMMUNITY
ENVIRONMENT
FOR THE GREATER GOOD
“With success and prosperity, we recognize that it’s our profound social responsibility to make a significant difference in the world around us. The Breakers embraces the journey to forge meaningful, positive change, and together, we have the transformative power to enrich, inspire, advocate and evolve.” Julia McMahon Manager - Social Impact The Breakers Palm Beach
© LILA PHOTO
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