Welcome,

Thank you for finding us and falling in love with Venue 308. We are looking forward to being the backdrop for your day and, more importantly, to being part of your journey.

This guide is our minimum commitment to you on what you can expect from our team; from today, right up to your wedding day. It also provides some helpful tips and tricks, information and the smiling faces of our team (now YOUR team!).

We are honoured to be the chosen venue for your event and look forward to working with you, and celebrating with you.

• • • •

Creativity & Openness to entrepreneurial spirit and a place to celebrate creativity

Respect of our industry, the community, our neighbours, our heritage, our peoples, ethnicities, diversity & inclusion

Excellence in talent, attitude, consistency, efficiency, health & safety

Confidence in facilitating successful outcomes, in our team members, in our ethics and in our service standards

Enablement of each other, our stakeholders, our vendor partners and our clients

Meet the team

Adjectives: client-focused, results driven, hands-on, relationship builder and crazy good creator brettong@venue308.com

Adjectives: party wrangler, service leader, venue liaison, bar manager and amazing golfer chris@venue308.com

• • • • • • •

Meet the team

Lauren Frank, Venue Lead

Adjectives: experienced bar lead, amazing go-to for venue needs, big hearted; she and our part time leads are here for you....they've "got this"

Month Of Coordination Team

If you have added this service to your package, you are going to meet one of this team. Better yet, you are going to be SO THANKFUL that you can actually be a guest at your own wedding.

Adjectives: organized, time-line driven, creative, 'horse whisperers' for event hiccups

What you can expect from us

Professionalism

We pride ourselves in ensuring that our interactions with you and with our team will allow you to have the utmost confidence in how we will conduct ourselves with your friends and family.

Your happiness with the day is the success of our business.

Quality

You can expect us to strive to exceed your expectations from the smallest request to the handling of twists and turns. We are not perfect; however, our ability to be proactive as well as reactive is the standard we hold ourselves to.

We do not run a venue, we facilitate an amazing guest experience.

Timeliness

Emails:

Phone Calls: same day or first thing in the morning if after hours

Onsite Meetings: we will get you in to fit your schedule. Come as often as you need to!