Inform Magazine - Issue 1 - May 2021 by thebusinessescommunity

Issue 1 - May 2021

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Keeping you “Inform”ed with all the news, products, services, events and opportunities available in St Albans!

THE

Rothamsted Opens For Summer Season of Events

Businesses COMMUNITY

Contents

ActionCoach 8 Audus Kitchens 58 Brilliant Theatre Arts 28 BT 26 ChipsAway 36 Contour Planning 12 Countrifi 44 Crisp Accountancy 32 Eve and Adam Beauty Clinic 22 Events 48 Gymtro 64 Harpenden Spotlight on Africa 34 Hertfordshire Chamber of Commerce 66 Herts Garden Rooms 42 Home-Start Herts 30 Immersive Walkthroughs 54 Jaxstar Solutions 46 KL Creative 40 Madison HR 52 Mums UnLtd 68 Network and Security 16 News Round Up 56 Nikki Vallance 38 OnBrand 60 Pluto 6 Rothamsted Enterprises 10 St Albans City FC 18 STANTA 4 UCSA - University Campus St Albans 20 University of Hertfordshire 62 Voispeed 50 Willmott Dixon 24 Windridge Farm 14

THE

Businesses COMMUNITY

A big huge welcome to the brand new digital magazine, Inform!

It’s purpose is to keep you “inform”ed with all the events, products, services, news, activities and opportunities available to you in this amazing city. Bringing local businesses to the forefront and making it super simple for you to “shop” local. And the beauty of the magazine being digital means you can click straight through to local businesses directly to find out more - super quick and simple. So, make yourself a cuppa, or something stronger, sit back and

enjoy having a read about your city and the people within it. Ooh, and please do share the link to register with family, friends, neighbours and colleagues who live or work in St Albans, so they can enjoy the magazine too Brought to you by The Businesses Community St Albans Team

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Thinking of starting a business but not sure how? Then St Albans Enterprise Agency (STANTA) can help! We run the Herts Start Up Programme which gives 12 hours of advice and training – to under 3 year-old businesses in AL and HP postcodes - at no cost to you!

Hundreds of local businesses have benefited from this FREE service, here’s what some of them had to say:

“I wanted to say thank you to all the team at STANTA for the support and advice provided over the year and a half I attended workshops at STANTA. 12 hours is made up of one to one advice All have been very useful and really meetings and attendance at a huge made a difference to my business variety of training courses, eg: with being more confident in the various aspects for which I have • Bookkeeping had training.” • Introduction to Social Media • FB & Instagram for business “I just wanted to thank you for your • Google Analytics time and advice yesterday; I really • SEO enjoyed meeting you and particularly • Blogging for beginners appreciated your detailed and • Setting up an online business invaluable advice with concrete steps • Business planning I need to enact to take the business forward - it was great to have to name but a few. another set of eyes on the business concept and it’s unique set We can advise on any aspect of starting of obstacles.” a business: Ginny Cooper is the Director of • Legal status Operations and the two highly• Keeping books experienced business advisers are (Mr) • Marketing Mel Hilbrown and Mark Fordham. Mel • Networking and Mark can advise on any aspect • Financial planning of business but Mel’s specialism is • Employing staff marketing and Mark’s is anything to do • Writing contracts with finances: financial planning, keeping in fact, any aspect of start-up. books, sources of funding etc.

“Hundreds of local businesses have benefited from our FREE service”

STANTA also provide offices to rent on easy-in, easy-out terms so there’s no long-term commitment to a lease. The all-inclusive monthly licence makes budgeting easy as it includes rent, business rates, utilities, buildings maintenance and car parking. We currently have 1, 2 or 3 desks available in a shared office (£277.50 plus VAT per desk), a 4-8 person office and an 6-8 person office. Further details and pictures here.

For more information Call 01727 837760 or email: advice@stanta.co.uk www.stanta.co.uk

Pluto St Albans: Your quiet little space in the universe

Do you ever struggle to get things done when working from home? If so, you’re far from alone. Over 45% of professionals say they struggle to focus when working from home. Whether it’s the delivery driver at the door, the dog barking or simply the mountain of housework waiting to be done. We’re constantly surrounded by distractions and interruptions. It feels like we spend more time working but get less done. It’s frustrating. Not to mention a waste of time and money! At Pluto, we’re on a mission to help you find a better balance. To help you be more productive, happy and healthy. Whether you’re an established business owner or just getting started on an exciting new adventure– we create environments to help you do your best work ever.

Pluto Pods Pluto solo-working pods are soundproofed, air-conditioned work booths with adjustable lighting and high-speed internet. Available to book by the hour, they’re perfect for those times when you want to focus on an important task away from your own four walls, or to look and sound your best on video calls. Booking is easy: just download the Pluto app, choose a time and your pod will be ready and waiting when you arrive. Once you’re in, just connect to the Pluto high speed wifi and you’re ready to get to work. Experience Pluto for free Our new Pluto workspace is now open in St Albans. Members can choose from a range of plans starting from £29 a month, or book pods on a pay-as-yougo basis. We’re located at 23 Christopher Place shopping centre, surrounded by lovely

places to eat, drink and workout. There’s parking and bike racks available nearby, and always a warm welcome from your Pluto host in store. “I get more done in three hours at Pluto, than I do in a whole morning at home! Although I have my own workspace at home, it’s so easy to get distracted by everything else happening around me. At Pluto I can cut through all of that. I get in my pod, close the door, and it’s just me in my own little world. I’m just so much more productive - it’s been a godsend.” Jenny – Coach and Social Media Consultant, St Albans

To try a Pluto pod completely free of charge, book a Taster Session now. Curious? To come and visit Pluto and try working from a Pluto pod, book a taster session now. We’ll invite you in, show you around, and set you up with a 7 day free trial. Mention Inform Magazine when you book, and we’ll even throw in freshly-brewed coffee from our new neighbours, LEAFY for the duration of your trial. With free workspace and free coffee – what do you have to lose? Discover how much more you can get done at your quiet little space in the universe. Go to: www.thisispluto.com Email: hello@thisispluto.com Visit: 23 Christopher Place, AL3 5DQ

7 reasons why you need an ActionCOACH® 1 Work Less, relax more. Finally learn how to run a business that works for you! 2 Increase cashflow and profitability by using proven strategies. 3 Learn a new way to recruit and retain the best team members for your business. 4 Grow your business and build your legacy. 5 Strengthen your business’ position in the community and make an economic impact in your community. 6 Discover new philosophies and reset your mindset to run a business more effectively and efficiently. 7 Harness the power of proprietary sales, marketing programs and systems that set you apart from your competition. ActionCOACH® gives you long-term training and support. We help you leverage your resources more effectively and provide affordable options to help you meet your business goals. Our unique approach is designed to help you maximize the potential of your business, your team and yourself. We help you live your dreams.

experience, nearly 1,000 coaches in 83 countries who work with more than 18,000 businesses weekly, changing lives through business re-education. Our senior partner Jeremy Graham-Clare is the owner/operator of the ActionCOACH St Albans firm. ActionCOACH St Albans continues to prosper and grow, with over 400 local businesses supported by Jeremy and his team since the first lockdown alone! What is the difference between a coach and consultant? At ActionCOACH St Albans we will do more than merely tell you what to do or what you are doing wrong as a consultant does. We keep it simple and the investment affordable, we don’t lay out a complex plan, charge huge fees and then disappear. At ActionCOACH becomes intimately familiar with your business and helps you find strategies and solutions that actually work. When you face challenges, ActionCOACH St Albans is there to help you overcome them. Your ActionCOACH will be honest and tell you what you need to hear, not always what you want to hear. Action Coaches are confidants, counsellors and become an indispensable part of your team. They will hold you accountable, keep you focused, and celebrate your successes.

So, who is ActionCOACH St Albans? Think your business is unique? ActionCOACH is the world’s #1 business coaching with more than 28 years of

ActionCOACH St Albans focuses on

fundamental business principals not complicated processes. Our proven strategies, tested resources and business development systems can be applied to your business because your ActionCOACH works with you to fit your organisational needs. It’s not a one-size-fits-all approach with an ActionCOACH. After analysing and diagnosing the issues, you and your ActionCOACH will work together to meet your objectives and build the business you have always dreamed about. Your business issues may seem unique but when you break them down to their root cause, your ActionCOACH will help you achieve results without reinventing the wheel.

It all boils down to this one fact: if your business isn’t giving you the life you dreamed of when you first started, then you need to call us now! But don’t just take our word for it, here are some recent examples of the difference our clients’ have achieved: • Starting as a sole trader, 19 months later they were employing staff member number 9 • Net profit exceeded the previous 4 years within 14 weeks • Turnover had increased from £1.2M to £8.8M in two years and during a pandemic.

• From not having a full weekend off in 3 years, 20 months later took 40 days off for their 40th birthday

Rothamsted gears up for summer of community events After a long year where events have been placed on hold, cancelled, and rescheduled, Rothamsted Enterprises is once again gearing up for a summer of events. Like all businesses, Rothamsted Enterprises found itself opening and closing its doors many times over the last year, but as we come out of the latest (and hopefully last) lockdown, there is lots to look forward to on the Estate. For readers who are unfamiliar, the Rothamsted Estate is situated south of Harpenden, on the road to St Albans. It is the oldest agricultural research institute in the world, a place where experiments have been carried out and recorded without break since 1843. The campus is home to a large conference centre, a Grade l listed Manor house, a thriving Agri-tech Business Centre, and the large and welcoming Rothamsted Restaurant, which is open to the public Monday to Friday, 9am-3pm. The full schedule of events kicks off in May, when the Conference Centre will be turned into a cinema on Friday evenings. Showings start with the Dame Judi Dench film ‘Red Joan’, and are followed by later dates showing ‘Military Wives’ and ‘Stardust’. During half-term week there will be different daily showings of kids’ films. The auditorium which can seat 300 people will operate at less than 50% capacity

until 21st June, in line with Government social-distancing guidelines. Also returning in June and running throughout the summer are the very popular Afternoon Tea dates at Rothamsted Manor. The stunning Grade l listed Jacobean Manor House opens its doors for a series of dates where guests can book for a luxurious afternoon tea in the Great Drawing Room or Library. Last winter, the Manor also hosted a run of sell-out concerts with Stephen Moss, musical director of West-end show Les Misérables. The intimate concerts each featured a special guest from a top west-end show. The shows proved so popular that Stephen will again bring the concerts to the Manor this summer. Tickets are expected to sell out extremely fast. During this year’s summer holidays, the Conference Centre will also open its doors for families to come and enjoy a week of crafting. Details will be announced on the Rothamsted Enterprises website soon. And finally, this September will be the annual Heritage Open Week which will see Rothamsted Manor welcome the

public as part of the annual Heritage Open Days, England’s largest festival of history and culture. Visitors can expect self-guided tours of the house and gardens, cream teas, and games for children, with the theme of ‘Edible England’. ‘We are so excited to be able to hold events. The pandemic has meant that we have been able to engage with our local community more than ever before, and we are delighted to be able to continue with this exciting programme of summer events.’ said Nicole Sadd, CEO of Rothamsted Enterprises.

In addition to this programme of events, Rothamsted’s light and airy restaurant will re-open from 17th May operating Monday to Friday 9am-3pm. Visitors can park on the campus free of charge, pick up a takeaway or enjoy our indoor and outdoor seating (new pods are also available!), and choose from 2 different educational self-guided walks around the beautiful estate.

Anyone interested should visit: www.rothamstedenterprises.com or contact: events@rothamstedenterprises.com or call 01582 938 500

A summary of recent planning changes

At the beginning of August, the Government introduced important changes in relation to the planning system, which has the potential to benefit businesses.

provisions for adding new residential floors to existing buildings. Also, residential blocks can have two-storey vertical extensions through a Prior Approval application, subject to the following:

Some of these key changes are:

• Purpose-built between 1948 and 2018

All encompassing Class E

• Need to be three storeys or more above ground level

The changes create a new Use Class E ‘Commercial Business and Service’ which includes a wide range of uses such as retail, cafes, restaurants, offices, light industrial, gyms, health centres and nurseries. In other words, this is the replacement of former Use Classes A1, A2, A3, B1, D1 and D2 in favour of the new Class E. The aim of which is to allow more flexibility for commercial space, particularly on the high street, in an attempt to reinvigorate town centres. This may mean that planning permission for a change of use may no longer be required. However, historic restrictive planning conditions have the ability to over-ride the flexibilities offered by Use Class E. It is therefore worth a discussion with a planning consultant or the local authority to confirm the position. Other positive steps introduced recently include Permitted Development

• They need to be detached

• No more than 30m high after the extension Conversion of Class E premises to residential use Additional new legislation has been introduced in the last few weeks which provides guidance on the conversion of a number of uses to residential from 1st August 2021, including offices, retail, light industrial uses, as well as gyms, medical facilities and nurseries. The new permitted development rights are conditional upon the building: • Having a floorspace of no more than 1,500 sqm; • Having been vacant for at least 3 months prior to the date of an application for prior approval;

• Having been in Class E (or the former use class) for two years before benefitting from the right; • Not being listed, nor being within the curtilage of a listed building; and • Not being within protected or designated areas, with the notable exception however of Conservation Areas, where the right will apply. The new permitted development right will also be subject to a prior approval process, which will require confirmation from the Local Planning Authority that the proposed change to residential use is acceptable in terms of:

• Provision of adequate natural light to all habitable rooms; • In areas considered important for B2 and B8 uses only, the impact on residential amenity; • In Conservation Areas only, the impact of the loss of the ground floor Class E use on the character and sustainability of the area; and • In relation to health centres and registered nurseries only, the impact of the loss of such local services.

How can Contour Planning help? • Transport impact and achieving safe access; • Flooding and contamination risks; • Impact of noise from commercial premises;

Contour Planning can assist you with the opportunities mentioned above. To discuss any planning matters please contact our commercial planning team. Email enquiries@contourplanning.com or call 01462 539907.

COVID & the countryside During the Covid pandemic it has been wonderful to see people reconnecting with the countryside around them. We have some amazing countryside literally on our doorstep that people seem to forget about. custodians, walking all over crops, environmental focus areas etc. When politely asked to return to the marked footpaths we have been verbally abused and threatened with violence, which is not a pleasant experience for anyone yet alone for our teenage sons! All we ask when people look for adventures, solace, peace, fun, in the local countryside that they please do respect the countryside code. Respect everyone:

Here on Windridge farm, we are so lucky to live in paradise so close to St Albans city. My husband, sons and myself have worked the farm for many years, with a family history of over 5 generations. We grow all manner of arable crops including wheat, barley, oats, oils seed rape, peas, beans. All of which are used to help feed our wonderful country. It has been very disappointing though, in some people’s attitude to our lovely farm & the hard work and effort that goes into growing these crops. With the huge influx of people trying to get out and about some sadly have lost sight of a basic respect for the countryside & its residents &

• be considerate to those living in, working in and enjoying the countryside • leave gates and property as you find them • do not block access to gateways or driveways when parking • be nice, say hello, share the space • follow local signs and keep to marked paths unless wider access is available Protect the environment: • take your litter home – leave no trace of your visit • take care with BBQs and do not light fires • always keep dogs under control and in sight • dogpoo–bagitandbinit– anypublicwastebinwilldo • care for nature – do not cause damage or disturbance

Enjoy the outdoors: • check your route and local conditions • plan your adventure – know what to expect and what you can do • enjoy your visit, have fun, make a memory As a family business, we have spent approximately £800-£1,000 on signage to help people know where footpaths are only to find it pulled up, broken & thrown into hedgerows or worse into crops risking expensive damage to farm machinery & harm to our family. However, we have found that signs offering information about farming & how we are trying to support wildlife, which in turn supports us on the farm, have been better received. We are hoping to add to these & offer some activities along the footpaths for our community to enjoy, even if it is just a moment of mindfulness listening to the wildlife & watching the crops blow in the wind.

Please do enjoy the countryside around you but please be mindful of the hard work & effort that goes into the management & production of the food we eat. www.facebook.com WindridgeFarmSTA/ We have put lots of links on our Facebook page of fun stuff to do with the family while out & about in the countryside - enjoy!

Importance of cyber security and using it to your advantage About us: We help businesses solve their biggest IT challenges, boost their productivity and achieve their business goals. At Network & Security we believe that IT should be a fundamental part of any business plan, enabling you to grow and improve. Cyberattacks have grown by 33% during the COVID-19 pandemic Cyber security needs to be at the top of every business owner’s mind. And not just because the number of security breaches and the cost of damage is increasing year after year (although that is a huge contributing factor). In fact, cyber security plays an essential role in driving business growth and gives them a competitive edge.

Cyber security is about using technology correctly, in a way that enables your company to grow and move forward rather than be slowed down. Since digitalisation is vital for business growth, cyber security is the crucial foundation for this growth strategy. Security provides an opportunity allowing you to differentiate your brand as one that takes extra care of its client’s sensitive information which will earn their trust. What you need to look out for You may only hear about large corporations affected by cyber-attacks, that’s what the news is interested in, but criminals see small and large businesses as equals. In fact, smaller companies are more likely to be a target due to maybe lack of resources and education of its users. So, here’s what you need to know: Malware and Ransomware

Studies have shown that businesses that use cyber security as a competitive advantage are able to innovate faster and pursue the digital transformation that allows them to respond quickly to fast-changing markets.

Ransomware is a form of malware where stolen data is encrypted so that you no longer can access it. These attacks have been perfected and now attackers are able to lock down a whole network. They will demand ransoms in return for access.

as credit card data, or businesses with data that contains a wealth of personal information of its clients, such as legal, health, accounting etc. Remote Desktop Attacks

But this nightmare may never end as they can continue to threaten to publish the sensitive data on the dark web where it will be further exploited and cause your business reputational damage.

Last year when businesses moved to remote working, hackers persistently targeted Remote Desktops. As soon as offices closed RDP attacks increased by 197%. A year later and the attackers are not slowing down. Open and insecure RDP ports have allowed easy access for attackers. This trend clearly shows the consequences when security is not prioritised. Top Tips on how you can protect your business

Phishing • Train and Educate Staff • Encourage the use of Multi-Factor Authentication • Use a password manager • Create Strict security policies from the very beginning • Invest in a solid antivirus software • Third-party security • Maintain your machines An email scam targeted towards businesses or even individuals. The goal is to steal information through a fake narrative or impersonating a trusted person. Attackers may also trick the victim to install malware on their device.

• Install latest software and app updates • Practice good phone security

Data breach

For more information on how to secure your business get our guide.

This needs to be your top concern since in today’s world data is more valuable than gold. A Hackers’ main target could be eCommerce websites that store sensitive customer information such

• Complete IT audits • Backup data

Or follow us on social media where we post helpful tips and news on IT security.

St Albans City FC hoping future squads ‘will be from homegrown talent’ thanks to new triple-headed Youth System St Albans City FC’s announcement of an innovative new youth set-up has left first team manager Ian Allinson hopeful that the Saints can continue to give back to the Community. The plan, spearheaded by former clubs to access high quality coaching Spurs and Crystal Palace defender Dean Austin, is made up of a combination of the recently established Academy alongside the new Player Education and Player Development Programmes. Formed last year, the Academy currently fields teams at under-16 and under-18 age groups, with the aim of feeding young players from the City into the Club’s first team. The new Player Development Programme allows players from across the City’s community youth football

and support, giving them the best chance to fulfil their potential. The Player Education Programme has just been launched. It creates the final piece of the Saints’ new youth set-up and offers a credible alternative to 6th Form, college or apprenticeships to the district’s current year 11’s. The National League South Club hopes these pathways will build on a strong season which saw them sitting top of the table at Christmas, and in a strong position to be promoted had the season not been declared null and void.

Allinson, who gave opportunities to two Academy graduates this season, is confident the introduction of the setup will be a positive one for the future at Clarence Park. He said: “It gives us the progression that we’re looking for. We’re always looking for players from outside of St Albans and trying to really develop them into the first team and then we lose them. “If we can develop them through the academy then into the development squad and into the first team, the process will be magnificent, and hopefully then we can have some homegrown players that eventually will be stalwarts in the team. “We’re not looking just for the one or two that have already made that progression, we’re looking for five or six, and eventually in five or six years time hopefully all of St Albans City FC will be from homegrown talent.” Working on creating a balance of education and training, the newest edition, the Player Education Programme will see students aged 1619 complete six to eight hours of both training and classroom study a week, ultimately resulting in a BTEC Level three Extended Diploma in Sport & Physical Activity. Former Saint, Dean Austin believes it’s his chance to give back to the team which provided the launchpad for his career. He said: “I’m really passionate about this football club, because I started playing here in 1988, and it gave me my big opportunity.

“I got my break from being at St Albans City.” Beyond the playing aspects of football, the Player Education Programme provides opportunities to get involved in all aspects of the game, something Dean suggests is the perfect chance for those who aren’t keen on attending a sixth form. He adds: “They can get involved in placements, and potentially paid roles, be that involved with coaching, media, analytics or sport science, there is a whole avenue here, it’s opens up lots of doors.”

As life returns to normality, the Saints are hoping their new programme will help the City of St Albans grow stronger, and with the aim of creating a homegrown squad in the future, there will certainly be excitement within the up-and-coming talents in the area. Applications remain open to join Player Education Programme for the next academic year. To download a prospectus or apply to join, please visit: www.stalbanscityfc.com/playereducation-programme/ All images Credit: St Albans City FC

Flexible and affordable Fast Track Leadership and Business Management Part Time degrees enabling you to reach your full potential Awarded by the University of Hertfordshire and accredited by the Institute of Leadership and Management Apply now for May 2021 Gain recognition for your learning at work to accelerate your studies, save time and reduce the cost of your tuition fees.

University Campus St Albans, in collaboration with the University of Hertfordshire, offers a portfolio of fast track accelerated part time Leadership and Business Management honours degree programmes. All our programmes are normally taught at the University of Hertfordshire and are also accredited by the Institute of Leadership and Management (ILM). There is a blend of face-to-face classes at weekends, together with on-line learning and support. These are ideal for anyone who missed out on studying at this level first time around and is seeking to develop their career by gaining both an honours degree and an ILM award. There are no formal academic entry qualifications and we provide everyone with

personalised support to help them step back into education. To gain a place on the programme you must enrol on a short course to Accredit Prior Learning (APL) gained at work unless you already have 240 credits at level 4/5. If you have an existing Level 5 qualification in Business there is also the opportunity to undertake a one year part time programme to achieve a full honours degree. This short course also acts as an excellent ‘bridge’ back into education. The short course enables you to demonstrate your learning from your experience thus saving significant time and money whilst preparing you for study at degree level.

• General route for managers, aspiring managers or employees within a wide range of roles or those working in a voluntary capacity: BA (Hons) Business Management and Innovation takes just over two years and no management experience is required. This saves approximately 50% on the normal full time undergraduate student fees. The next APL short course for each route start in May 2021. Save up to 75% on the normal full time undergraduate student fees. Part time tuition fee loans are also available with nothing to pay back until after you complete your studies.

We offer two routes: • Specific route for experienced managers: BA (Hons) Leadership and Professional Development takes one year and is for people with a minimum of two years’ experience as a manager. This saves approximately 75% on the normal full time undergraduate student fees.

Find out more about the students outstanding experiences by viewing their video stories on our website www.uc-sa.co.uk or for more information please email karen.wellman@oaklands.ac.uk in the first instance. So what are you waiting for? Now is the time to stand out from the crowd!

Eve & Adam Beauty Clinic – Getting back to the business of making you feel fabulous! At Eve & Adam we deliver results driven aesthetic and holistic treatments in a warm, safe and friendly environment; on April 12th, we were delighted to plug in the wax pots, fire up the laser and facial machines and set up the nail stations and get back to doing what we love – Making our clients feel fabulous! Both team and client safety comes first and after the first lockdown we revised our health and safety policy introducing new protocols to the clinic, such as temperature testing, extended time between treatments to fully sanitise and lateral flow testing for all team members. If you haven’t visited, click on the video to see the clinic! Our aim is to make every visit special – from an eyebrow wax, to a course of face of body treatments - everyone is welcome. While we kept in touch via email and social media channels offering beauty and skincare tips and advice and sent products out via our new online beauty store in lockdown, nothing beats offering hands on treatments, and seeing our clients in person. Online skin consultations were so popular we have decided to keep them as a digital tool on our website – Particularly handy if a client is short of time or still unable to visit the clinic. These consultations allow us to prescribe a bespoke home care range and in salon treatments to suit your

needs or concerns (www.eve-andadam.com/treatments) We prescribe across 3 ranges of skincare and choosing the right product for your skin. Our range of facials – Environ, Alumier MD Peels and our own signature Workout Facial have been very popular since re-opening. Research has showed that zoom and team meetings have unfortunately let us scrutinise ourselves in detail. We are also about to launch a new machine that is a game changer in improving pigmentation, wrinkles, skin texture and elasticity. Our clinic machines are gold standard: The Candela MaxPro is used by hospital consultants worldwide for laser hair, and vein, removal for its

efficacy on all skin types and virtually all hair colour (apart from white). Clients who finish one course are so delighted with the results, 8 times out of 10, they purchase a second. If you are not ready for laser hair removal we also offer Lycon hot wax, virtually pain free waxing for all areas. We are renowned for ear piercing and use the hypo allergenic Caflon Blu system. But if it is all about relaxation, then a soothing massage could be just what you need in one of our candlelit rooms! Eve & Adam Beauty Clinic can be found at 12 Catherine St, St Albans. AL3 5BX. 01727 854483 info@eve-and-adam.com Instagram: @eveadambeauty Facebook: @eveadambeauty For more information or to sign up to our newsletter and offers, visit www.eve-and-adam.com - receive 10% off your first online order from our beauty store.

Willmott Dixon’s ‘think local’ approach at Oaklands Willmott Dixon’s team of further education specialists continue to play a key role in transforming Oaklands College, with the second phase of the college’s £62m redevelopment plans now underway.

Following completion of the Homestead building last summer, the team are building The Evolution Centre, which will be the core learning building on campus with a mix of classrooms and support spaces that form a dedicated wing for Oaklands College’s Pathway 4 special needs provision. To support the company’s ambition to be net zero carbon by 2030, the site team have also created early electrical connections to the grid so the tower crane, site and welfare facilities do not need diesel generators. Also, the project is utilising the local St Albans based community wood recycling to ensure timber not required is reused rather than sent away as waste.

explained, “The Homestead building has many features to drive down its reliance on fossil fuel energy, including natural ventilation and underfloor heating powered by air source heat pumps. We also used solar panels to power the cabin and rainwater was harvested for cleaning tools and watering plants at the campus entrance.” Jack’s team also helped the college’s carpentry students construct bird and bat boxes for use on sites throughout Hertfordshire, while topsoil at the side of the temporary haulage road was reseeded using a specialised wildflower mix to support bees in a nearby beehive, something that earned the team a free pot of honey from the local beekeepers.

Think local and sustainable Talking about his team’s work within the community and also on the local environment, Willmott Dixon construction manager Jack Wells

Giant tortoise At the College’s Habitat Centre is a giant tortoise that is a major attraction

for visitors. Jack explains, “When we found out that a new enclosure was required for the tortoise so the College could keep its zoo licence, we stepped in to create one. Our new enclosure within a disused butterfly tunnel is three times bigger than the old one and has a new water hole and heated sleeping area, which we are very proud about!” Jack continued, “We are also supporting local charity Earthworks, which provides horticultural training for those with learning disabilities, by conducting mock interviews for their young ‘Earthworkers’. I also secured funds for tools and equipment for them to use on a soft landscaping project at the campus. “Overall, we’ve taken on three apprentices after I facilitated

introductions to the supply chain, and I’m pleased to say that over 62% of people working on site live within 40 miles, while our local spend on Homestead amounted to 95% within 40 miles.” Proud legacy What makes Jack most proud of his work so far at the college? He says, “This will make a massive difference to the life chances of young people for generations to come. There is also a strong sense of purpose and amazing bond among our team, suppliers and with the college. Both phases will contribute immensely to the learning of many thousands of students over the coming years.” www.willmottdixon.co.uk

Our team at the handing over of the Homestead building at Oaklands College, which provides residential accommodation for up to 80 students. To ensure it was in line with the College’s eco-friendly commitment, the building uses natural ventilation alongside sustainable underfloor heating which uses air source heat pumps.

Top Tips with Tania Bringing you tech tips from BT Skills for Tomorrow

Staying Safe Online Lockdown has been a challenge for most of us. But as we come out the other side, we’ve adapted and learnt new skills to survive and maybe thrive through this time.

new ways of working – and with BT Skills for Tomorrow I’ll be bringing you a series of hints and tips to help you or someone you know build their digital confidence. This month to kick things off, I want to share some simple tips for staying safe online – maybe print it off to share and chat through with a relative or neighbour it could help.

Getting online is like opening up a door into a new world – one packed with endlessly fascinating information Let’s get started and entertainment. Yet, we know that some people still don’t have the skills or confidence they need to use technology Technology has made a huge difference to our lives, and most people to make the most of life. would agree that it’s changed our lives for the better. But, like everything, the internet During lockdown you may have helped family or neighbours get connected, set can be used for bad as well as good, and up online shopping or stay entertained. just as in the real world there are things you can do to keep yourself safe. Or be a business that had to adapt to

Online safety top tips • Trust your common sense: if you’re not sure, don’t risk it • Use anti-virus software on your computer and keep it up to date (usually annually) to stop rogue messages and links infecting your computer • Shopping online? Check for the padlock sign. (This means the site is secure.) • Never respond to emails from people you don’t know. You won’t have won money from a competition you didn’t enter, and a foreign prince won’t really be desperate to share his millions with you… • Don’t write passwords down and don’t share them with others • Use different passwords for different online accounts • Your bank will never ask for your password information: an email that seems to be from your bank yet asks you to confirm your personal details will be fake

we all have a digital footprint, so make sure you’re in control and keeping your personal data safe. Everything you do can leave a trace, so only use trusted websites and sources, and always act responsibly and treat others with respect. Want to learn more about staying safe online? You could watch this short video that comes with a handy guide to download from our website.

• Always log out if you’re using a public computer, or others will see all your info • Set parental controls if children in your home will be using the internet, so you can stop them accidentally accessing content such as pornography, gambling or dating sites meant for adults • If you’re unsure – ask a friend about reputable websites

Or you can find a range of free courses and advice for your home and work life at BTSkillsforTomorrow - @BTGroup

Sharing information about yourself There are risks associated with what you choose to say, publish and do online. People assume that the internet can be anonymous but – while it’s a great place to express yourself and have your say –

Tania Young leads on BT’s Digital Skills programme for older and vulnerable customers.

Does your child live for performing? Do they have a passion for performing arts and want to improve their ability? Are they looking to join a community of likeminded creative people who love the arts?

Brilliant Theatre Arts is the answer! We provide high level training through performance in professional quality productions and an abundance of opportunities to learn through ‘doing’.

Our incredible team of industry practitioners supply top quality techniques and practices to allow your child the chance to grow and develop as a performer tailored to them! We offer an incredible, fun, safe and supportive community for likeminded individuals, whose only love is to perform and improve.

LAMDA, Performers College plus many reputable universities.

With us, your child can not only take part in a variety of productions and performances, but also develop the tools necessary for a future in the arts. Opportunities include working in professional theatres, staging plays, musicals, Shakespeare, concerts and more, whilst part of a community of like-minded peers.

Brilliant Theatre offer weekly sessions in locations around Hertfordshire (offering small sized groups for detailed training)

Personal guidance and support for those seeking to progress to further training at university, college or drama school has seen our alumni succeed in securing places in numerous drama schools including, East 15 Acting School, LIPA, London Studio Centre,

Call 07535904101 or email hello@ brillianttheatrearts.co.uk

Our performers improve their skills and knowledge to move forward into the arts industry with confidence and resilience. Follow your passions, make friends for life and be part of something Brilliant.

Thursday evenings 6pm onwards in St Albans, Hertfordshire Friday evenings 6pm onwards in Kings Langley, Hertfordshire

Feel free to check us out at brillianttheatrearts.co.uk Begin your pathway to the arts today.

Celebrating 5 years of family support Parenting is tough at the best of times. Let’s be honest, we’ve all needed a little help at some point! Home-Start Herts is a local charity that supports parents with young children (under 5), who are struggling to manage and feeling overwhelmed. This could be due to a bereavement, managing a disability, mental health issues, having a child with additional needs, or numerous other factors that make being a parent even harder than it already can be. Home start has been around in Hertfordshire for over 30 years, initially as eight individual schemes, until 5 years ago when six of the schemes came together to form one county wide service, Home-Start Hertfordshire. Across the next five months we are using our media platforms to share the incredible journey we’ve had, the challenges we’ve overcome, the amazing things that people have done to support us and looking at everything we and the families we have supported, have achieved.

Engaging in our social media and signing up to our newsletters Leaving reviews on our google and facebook accounts Giving us shoutouts when people are looking for a charity to support Choosing to make us your chosen charity Sharing you experience of Home-Start with us so we can use it to help others who are in need Inviting us to talk to your organisation or team You’ve been adventurous, creative, determined and awesome in helping to raise funds for our families, you’ve: Donated your money, time and expertise Organised community events Run, cycled and walked for the most amazing number of miles Donated from your businesses

We want you to celebrate with us, because without the support we have received from you, the community and local businesses, we couldn’t have achieved half as much as we have! You have helped us raise awareness of what we do, so families know we are here by:

Worked with your office teams on crazy challenges This year we’ve supported over 200 families which includes nearly 450 children. We are looking forward to the next 5 years and we still need your support to

help the increasing number of families coming to us. Mental health issues and domestic abuse have risen sharply and there are babies who have not seen more than 2 or 3 people for the majority of their life, never played in a park and not had any interaction with other children. Yes it is a cliché, but HomeStart support really is needed now more than ever!

Ask your child’s school, your work place or your community group to put on a fundraiser or adopt us as their charity Invite your friends and contacts to join our media platform Come and join us as a volunteer, either with families (training course is required) or as a community volunteer and help us out when you can with a variety of jobs, activities and tasks

Want to do something? Here are some ways you can make a difference to local families who are struggling.

Contact Suzy Moody: suzy@home-starthertfordshire.org.uk / 07712 658055 Website: www.home-startherts.org.uk

Join our tandem skydive challenge on 12th June (booking needed asap to secure places) Run the virtual London marathon on 3rd October Organise your own fundraising event or challenge SHOP! Yes, just sign up to Easy Fundraising and Amazon Smile

Making it all add up Working with solopreneurs, businesses with high growth potential, and ‘scale-up’ organisations to increase profits, master their finances, and make better informed financial decisions At Crisp Accountancy we thrive on helping businesses reach their full potential, allowing you to achieve your personal and company goals, making life simpler and more enjoyable for everyone. We support businesses so they have accurate up to date financial data, presented in a clear way to allow decisions to be made with confidence. Our Finance directors provide the much needed commentary, strategy and guidance that these businesses would never be able to afford in house.

We want to make a real and measurable difference to our world by committing to making the Sustainable Development Goals (SDG) a central part of everything we do. These goals allow us to do business responsibly and pursue opportunities that solve societal challenges through business innovation and collaboration. Out of the 17 Sustainable Development Goals, we focused on 3 goals that align and represent our company best. Those are; Quality Education, Decent Work & Economic Growth and Industry, Innovation & Infrastructure. Going beyond We give our clients something great to belong to & we are really proud to be known for the R.E.S.U.L.T.S we help our clients achieve.

For us, this is just the start though. We think business owners should be told if there’s an issue developing, rather than remembering to look (even if it is quick!). As a business, processes should be simple and we help with this too starting from mundane tasks like logging receipts to looking at finance systems that fully integrate to simplify and support businesses to work smarter.

Where R.E.S.U.L.T.S stands for:

Bigger than ourselves

• Tracking Leads

Last year, we became one of the first accounting firms in UK to publicly commit to making our world an even better place.

• Better Total Clients

• Increased Revenue • More Enjoyment • Excess Surplus (profits) • Giving back to UN Global Goals (& local charities)

• Improving Something Personal

This is evident from the huge wins our clients achieved in just the last few weeks, including: • An Audio/Visual business that secured a £250k CBILS to speed up its growth plans

That’s the big picture of working with us, if this sounds like something you would be interested in being a part of then let’s get a discovery call arranged to find out more about you and your business. crispaccountancy.co.uk/solopreneur/ book-a-discovery-call/

• A marketing agency that has just closed its first acquisition with a purchase of an agency in Canada • A tech company who just secured their biggest ever client project (by a country mile!!) • An E-Commerce business that has hit 100% month on month growth for the 6th month in a row and closed its second instalment of investment from a VC firm to keep funding this explosive growth

Harpenden Spotlight on Africa (HSoA) A local charity delivering projects in the challenging environment of Mbale (Uganda) that transform the lives of some of the poorest people in Africa.

Focussing on four areas: education, health, clean water and economic development, they work in partnership with an experienced team on the ground, alongside local government and community leaders. Raising money in this challenging climate is not easy. Still, through tireless fundraising work (where 97% of all money directly benefits the work on the ground), the following projects have been completed over the last five years. • Building a school - enabling pupil attendance numbers to rise from just 60 children to over 900 with the provision of a cooked meal at lunchtime for every student often this is their only meal of the day. • Empowering the local community – improving essential health by training over 250 local Ugandan volunteers to deliver practical advice to their communities - ranging from handwashing to malaria and HIV/AIDS control.

• Economic development - small projects have helped self-sufficiency through schemes such as giving goats to widows/orphans providing them with food, fish farms that generate jobs and push-pull farming techniques that increase crop yields. • Clean Water - drilling of 25 boreholes have provided local communities with clean water. Coverage in the county is now at 80% compared to only 25% ten years ago. The big project in 2021 is to raise £132,000 to build a Maternity Centre to reduce one of the world’s highest Maternal Mortality Rates (“MMR”). Women are 56 times more likely to die in childbirth in Mbale than in the UK. These extraordinary mortality rates can be significantly reduced, and preventable deaths eradicated by providing a Maternity Centre, which is now urgently needed.

HSoA is seeking to raise awareness and fundraise for this project, and there are numerous ways in which anyone interested can help:• Regular (or Adhoc) donations to help support the costs of the work undertaken in Mbale. • Corporate partnership - a new initiative due to be launched in the forthcoming months ahead. • Sponsorship of a fundraising event – a Coast to Coast charity cycle ride being undertaken from Seahaven to Whitby in June and details are here https://uk.virginmoneygiving.com/ HSoA

If you would like further information, please contact andrewhorne@hsoa.org. uk, who would be delighted to provide more details. For more information on the fantastic work undertaken, please see:Ruth’s story www.hsoa.org.uk

• Following the cause – we send out a monthly newsletter which updates on all the current projects

ChipsAway St Albans During the past eight years ChipsAway St Albans has grown from a man with a van to a full automotive body repair centre. They have a team of four experienced specialist technicians, 3 in the workshop and a mobile paint technician. The technicians are supported by their friendly customer focused admin team. Brian and Amanda Palmer are extremely proud of the business they have built up. Their focus has always been on attention to detail, quality of work, professionalism and exceptional customer service. This hard work has really paid off - locally they have built up an excellent reputation with a large percentage of their work now being repeat business and recommendations. Brian and Amanda love the work they do, but what can often be frustrating for them is that customers simply don’t realise that they can handle most bodywork damage, however big or small. In fact, ChipsAway St Albans can do it all from minor scuffs to full panel replacements. What is unique about the ChipsAway St Albans bodyshop is that cars are booked in for the minimum amount of time, so customers do not have to be without their cars for days on

end. Repairs are regularly quoted at a more competitive price than many mainstream bodyshops saving ChipsAway St Albans customers both time and money. From estimate to completion, Brian and Amanda’s aim is to make the entire repair process as easy and convenient as possible. They tailor their business around their customers – offering estimates either at a home or work address or customers can pop by the ChipsAway St Albans workshop at a time to suit them – no appointment necessary – and one of the team is always happy to help. If customers don’t have time for an estimate appointment, then providing the panel isn’t dented, photos can be sent of any paintwork damage by text or WhatsApp to 07807 665380 or by email to brian.palmer@chipsaway.co.uk and they will email an estimate back. On smaller damage Brian & Amanda offer a mobile service, so repairing damaged vehicles has never been easier as they can carry out repairs at a customer’s home or work address. For ease and practicality, larger repairs are carried out at their St Albans workshop where they usually only require the car for 1-2 days. What’s more, ChipsAway St Albans are so confident in their repairs that

all their work comes with a Lifetime Ownership Guarantee, something that you won’t always find at other bodyshops.

your FREE, no obligation estimate or call them on 07807 665380 or email brian.palmer@chipswawy.co.uk

The ChipsAway team’s work is second to none and they continually receive positive feedback from their customers. You can see rave 5 star reviews on Facebook, Trustpilot and on their Website. If you’re interested in getting your own vehicle repaired, then click here for

The Lost Books of Lockdown Over 180,000 books are published in the UK each year. Only a fraction are supported by a big five publisher’s marketing budget, hit the best-seller lists or win prestigious awards. For the rest, it’s a crowded market at the best of times. With the bookshops closed for so many months during the pandemic and author talks, festivals and other bookish events cancelled, both readers and authors have had limited opportunities to find each other. As a creative writers’ coach, an author, with my own debut, Pivotal, published in late 2019 and avid reader myself, I know how difficult it can be and realised many other authors and readers would be in the same boat. I decided to create a new Facebook community to bridge the gap, and the Lost Books of Lockdown was born. The group is for authors who published a book from late 2019 onwards and

feel that lockdown has prevented them from getting the coverage their book deserves AND for readers who want to discover new authors and books. Our purpose is to match authors with readers who might otherwise never have met. Our membership has grown rapidly to include a wide range of booklovers from across the world with members already from the UK and Ireland, USA, Canada and Australia, with authors and readers representing many different genres and includes publishing professionals, publishers, PR specialists and book reviewers. The weekly structure provides plenty of opportunities for authors to promote their work within the group and for readers to discover books to suit their tastes, with new features being introduced all the time. One of the most popular is our live Author Showcase which is streamed into the group every Wednesday lunchtime. It’s great to hear direct from our author members about their books and their writing journeys.

We will shortly be introducing a member directory to make it even easier for everyone to find eachother. If you are a local author looking to reach a wider audience or an avid reader looking to discover new and exciting authors, beyond the reaches of Hertfordshire, please do click here to join. For information about my work helping closet novelists realise their dreams of writing a book please visit my website and for copies of Pivotal please #shoplocal and order through the wonderful www.books-on-thehill.co.uk/ or for the ebook through Amazon. Keep reading and writing. Nikki Vallance

Time for an amazing new space in your garden

The way we live and work has changed dramatically over the past year. We don’t want to use the word ‘unprecedented’ yet again, but things just aren’t the same as they were before. How you feel about your home has probably changed, as well as how you use it. With that in mind, what is it that you need now? We are seeing more people using our garden offices so they can work permanently from home and people using our garden rooms as their private home gyms. Perhaps also it’s a place to create the perfect movie night, or just spend time working on a favourite hobby.

A garden room is a quick and cost effective way to add this extra space. Our builds are around two weeks from start to finish, so you can be enjoying drinks at your new outdoor bar before you know it! With our timber and composite cladding options and aluminium windows included in every build, you can design your perfect garden room that looks great from the outside and has everything you need inside. Whatever you need your new garden space to do, we have a solution. Losing garden storage need not be an issue, as our popular concealed storage gives you the shed

space you require, alongside the workspace you want. Looking for an ensuite for your gym? We can fit ensuites with WC, or with a shower as well. And it’s not just the big things we help with. We can fit additional lights internally for you to do close up hobby work, or acoustic soundproofing for your drum practice!

electrics and ethernet connection to get you up and running. You can see more about our rooms, designs, gallery and what’s included on our website herts-gardenrooms.co.uk/ - as well as how to book a survey to get your build started. We can’t wait to hear from you!

We can also offer landscaping alongside our builds, so whether you’d like a few things moved around to incorporate your new garden room, or a full landscaping project, we can help. Working across Herts, Beds, Bucks and North London, we have decades of construction experience between us and have been building garden rooms since 2012. We’ve even had repeat customers, who were so pleased with their original garden room they’ve come to us again to have a second one built after moving house! Everything we know about large scale construction has been refined and incorporated into our garden room builds, to give you a high quality product and finish. Our garden rooms are built from the ground up, which means that we include the base, foundations, year-round insulation, a heater, flooring, skirting, lighting, plastering and painting in our standard prices. As well as our four designs for standard builds we have now started offering a Budget range which gives you our quality build for a lower price. And if you are looking for a small but perfectly formed gym space for your Peloton (which isn’t next to the washing hanging in your spare room!) then our new Pelo Pods give you space for your favourite exercise bike with

Independently connecting the community That’s how Countrifi scrolls Internet connectivity can be a huge frustration in even the most urban of dwellings. With the amplified pressure on domestic broadband services through the rise of home working, the increased consumption of online media, as well as WI-FI based home security systems, it is easy to overwhelm the best of connections. Move to a more rural setting and the challenge becomes even more apparent. As many rural dwellers can relate, the reality is, that you don’t need to be that far out of town for broadband speeds to really drop off, which at best can be irritating and in the worst case scenario, critical. The government defines ‘Decent broadband’ as 10mb download and 1mb upload. Independent Internet connectivity specialists, Countrifi Networks feel this really isn’t good enough. The Harpenden-based firm believes that rural homes and businesses aren’t able to fully benefit from many online services that the rest of the nation take for granted, as a result. With some 20 years in the IT industry

and being rural dwellers themselves, the Countrifi team is both passionate and determined when it comes to solving Internet connectivity issues. Director, Henry Clear says; “We’ve had an incredibly busy year resolving a variety of Internet issues for both urban and rural customers and it doesn’t look like we’re slowing down anytime soon. Recently we’ve worked on some country estates that presented a few challenges, including restrictions associated with working on listed buildings - but we always find a solution.” Being independent and impartial, Countrifi Networks is able to provide guidance on connectivity options for any given scenario, be it a home, business, remote or temporary site. Their service also extends to the installation of a variety of solutions including: Broadband solutions - fixed line, satellite and 4G/5G. Wi-Fi solutions for homes and businesses - range extenders, mesh systems, point to point and point to multipoint links (these can range from

less than a hundred metres up to several kilometres). CCTV systems - suitable for almost any environment and include battery powered, solar powered or mains powered and can also connect via Wi-Fi, Ethernet or 4G. Alarm systems – suitable for residential and commercial property. Recently the Countrifi team have undertaken a variety of CCTV projects. These include the installation of 360 PTZ (Pan, Tilt, Zoom) cameras with Ethernet connection for livestock monitoring, a 4G solar powered camera observing a horse paddock, a Wi-Fi camera covering a home garage and a 4-camera install for The Chapel Gym in Wheathampstead - an ex church undergoing renovation.

services locate a casualty in urgent need - it’s not often we don’t require the Internet close at hand. Countrifi Networks customer, Daniel Harrison says, “We couldn’t get a decent internet speed due to our location - which was really frustrating. Countrifi Networks soon sorted that. They recommended a solution that would be best for our area and resolved our Internet problem quickly. We now have a strong internet speed that meets our needs.” Getting to grips with broadband technologies can be a real minefield, so Countrifi’s impartial approach makes it easier to get your head around alternatives open to you. They have a range of free tools and a regular blog with the latest industry news to help us all demystify Wi-Fi, at countrifi.co.uk.

Gone are the days where Internet connection was a ‘nice to have’ - these days, it’s nothing short of essential. Whether you’re a business person working from home, a family, rural professional or enjoy your outdoor pursuits - from file sharing to virtual meetings and even helping emergency

Jaxstar Solutions continues to support small business growth in 2021 Jaxstar Solutions, based in St Albans Hertfordshire, are allowing small businesses to thrive as many industries finally reopen their doors. Jaxstar Solutions specialise in offering support for small business through their flexible and efficient administrative and bookkeeping services.

They focus on business owners time to concentrate on their core business without the burden of administration and paperwork, which can be extremely time consuming. In March 2020, almost 67% of businesses were left feeling unsure about their future and awaiting the day for when they can start trading safely. Many businesses finally starting trading again on the 12th April and have been overwhelmed by the support of their local community, but with business comes many admin based tasks that every business owner hates. “I hate to see a small business owner drowning in admin or letting hard earned cash slip through their fingers, when I know there could be a better way of doing things. As a result, I decided to launch Jaxstar Solutions back in 2010.” Jaxstar Solutions is ready to take on all those small, daunting tasks that consume

your time and interfere with your focus on how to grow your business, allowing you to enjoy being reopened. Jaxstar Solutions are offering a variety of services to support local businesses with their admin, bookkeeping and business management to remove that additional stress of running a business. Their Business MOT package was designed to fit any business owner and can be formed around their particular company. This can include everything from managing your invoicing, reviewing your lead handling process or finding a way to improve your credit control. “A great example of how a Business MOT can help your business is by making the uncomfortable,

comfortable for you. I have worked alongside businesses to implement new strategies and to hold them accountable so great changes can be made. We discuss thoroughly the issues the business is having before setting clear actions and goals for them to implement on their own or with me as part of their team.” Jaxstar Solutions is currently offering a free 30 minute business support session with Jackie Forster where you can ask any questions you might have, get her to review a process or anything business related. If you would like to book a free support session or find out more about their Business MOT click here to get in contact today.

in May Check the TBC Calendar HERE for all events 4th May - Mums UnLtd Online Networking Meeting 5th May - Workspaces Of The Future - Hertfordshire Chamber of Commerce 5th May - Introduction to Facebook and Instagram Advertising with STANTA 7th May - MHFA England Mental Health Awareness Masterclass with Hertfordshire Chamber of Commerce 7th May - Mailerlite Explained - with STANTA 10th May - Mums UnLtd Evening Online Networking Meeting 11th May - Ideas UnLtd - Creative Mastermind Session 11th May - The Queen’s Award For Enterprise Launch - Hertfordshire Chamber of Commerce 12th May - The Business Network South Herts - Networking & Educational Seminar 12th May - Meet The Neighbours - Virtual Networking with Hertfordshire Chamber of Commerce 12th May - Introduction To Social Media For Business - with STANTA 13th May - Athena St Albans South Networking meeting

13th May - The Businesses Community Online Meet Up 13th May - Trade Safely, Trade Confidently – Step 3 of the Roadmap to Recovery by Hertfordshire Chamber of Commerce 13th May - EU Transition: Question Time by Hertfordshire Chamber of Commerce 13th May - Mums UnLtd Online Networking 14th May - Blogging For Beginners - with STANTA 18th May - Business Planning Part 1 - with STANTA 19th May - Athena St Albans North Networking meeting 19th May - Virtual Presentation Skills Workshop with SuperStar Communicator 20th May - Deadline for content for Inform Magazine and News Round Up 20th May - Business Planning Part 2 - with STANTA 21st May - Cappuccino Connections Bedfordshire and St Albans online meet up 25th May - MumsUnLtd Hemel Hempstead Online Networking Meeting 25th May - The Power of Storytelling Masterclass 26th May - Facebook and Instagram For Business - with STANTA 27th May - Mums UnLtd Harpenden Online Networking Meeting 27th May - Trading With Dubai, organised by Hertfordshire Chamber of Commerce 28th May - Setting Up An Online Business - with STANTA 28th May - An Introduction To Terracycle - For Hard To Recycle Items email kate.cherry.arbonne@gmail.com If you have an event for business or pleasure in St Albans and would like to feature in Inform Magazine or on The Businesses Community St Albans website, then please email us at stalbans@thebusinessescommunity.com for more details or visit our website here

Returning to the office? Or working from home?

At VOIspeed Ltd, we are doing a bit of both. Readjusting to socialising and trying to keep our distance in confined spaces, we are opting for a rota around our office in town from June and maintaining our group meetings online. Whatever our configuration of where we are located, however, we and our clients are working from the same phone system, on different devices and broadbands.

This is because at VOIspeed we supply our own business phone system, ideal for remote and flexible working, to all sorts of small businesses from physiotherapists to insurance call centres. With your phone system you can work on any device – your PC with a headset, your smart phone, or a traditional handset and anywhere you have broadband. Despite the difficulties faced by many from the lockdown restrictions over the last year, one of the nice things that we have noticed is that our customers have been grateful for our technology and customer service, as one of our customers in the hospitality

sector wrote spontaneously on Google recently: “VOIspeed perfectly combine state of the art software with excellent customer service. The staff are so friendly and regularly touch base with us to offer additional training on new features etc. This training has been particularly helpful throughout the pandemic when we have staff are working from home. We couldn’t be without Voispeed, they’re lovely to work with and the software works faultlessly. Thanks guys, keep it up!”

you on the best configuration of our software for your operations. Indeed, in recent weeks we have been delighted to see some of those industries that had to scale right back, suddenly flourish. For example, calls to and from travel agencies have been increasing rapidly with people keen to book holidays again, and VOIspeed is key to their rapid business growth. Let us show you what we can do for your business communications by contacting us on www.voispeed.co.uk/ contact-us/ or call us on 01727 848 186

Are you a small local business that could do with this injection of smart yet simple business phone technology? We can support you all the way from 1-2 employees and help you scale up. For example, we recently launched a business phone number service with a professional inbound message and voicemail, forwarded directly to your mobile phone for only £9.99 per month: www.voispeed.co.uk/new-businesslandine-phone-number/ A landline number with a professional message redirected to your mobile is a great start and will provide you with a business number to retain and use on marketing material wherever your business takes you. To help you scale up we have fantastic software and training from expert engineers who can advise

HR Services for Small Business: How Madison HR is supporting businesses during the pandemic With so much turmoil in the world, HR services for small business cannot escape the need to move with the times. The past 12 months has seen immense adjustment. On top of personal anxieties over health, mental wellbeing, how older and younger relatives might be coping, small business owners have had to make some enormous shifts in their approach to doing business. What challenges have small business owners faced this year? Whilst all businesses, irrespective of size, have had to make many adaptations to keep employees safe during the pandemic, perhaps the burden falls disproportionately on small businesses, who have neither the personnel resources nor budget to seamlessly roll out new ways of working. Adhering to ever-shifting COVID19 regulations is a full-time job. This is

particularly challenging for micro and small businesses who have insufficient employees to manage this additional workload. Reduced revenue coupled with rising costs means there simply isn’t the budget to adequately resource for health and safety changes, let alone support remote working for all. In-house HR personnel are overstretched and overwhelmed by the amount of extra work needed to keep their employees safe and ensure that the business survives the pandemic slowdown. They are grappling with the complexity of furlough, redundancy and maintaining morale and productivity in a world where stress, anxiety, depression and burnout levels have increased exponentially since early 2020. It’s little wonder they are feeling the strain. Companies who provide HR services for small business have been able to give vital support to help them stay in control.

How Madison HR has provided HR services for small business during the pandemic We have helped our clients to: • Understand how to best implement furlough for optimum benefit of the business. • Prepare for potential redundancies, assisting with employee consultations and communications. • Reassure employees and employers alike about the impacts of COVID with the aim of striking a balance between empathy for personal situations and the business needs. • Keep on top of ever-changing restrictions, guidance and laws. • Encourage managers to support employees physical and mental wellbeing, such as implementing compulsory holiday policies.

How Madison HR can help as the world moves cautiously out of lockdown There are many obstacles still ahead of us as we begin to gradually ease lockdown in the UK. Madison HR is ready to provide additional HR services

for small business to enable a smooth transition back to the workplace. Businesses must navigate the challenges of keeping the environment COVID safe as well as ensuring frequent COVID testing using lateral flow test in the workplace and at home. They will also need to define and communicate their company policy on vaccination and how those who cannot or choose not to take a vaccine can be integrated back into the business workplace safely. It is impossible to issue a simple mandate that all employees should be vaccinated. Clarity will be needed for both the employer’s and the employee’s rights to ensure everyone is treated fairly and according to the law. It’s not easy and businesses, especially those who have a small in-house or no inhouse HR service, will require ongoing support for some time to come. We offer a free, no-obligation chat to discuss your business HR requirements, so please get in touch if you feel like a little bit of extra support would make your world a better place. Email kavya@madisonhr.co.uk for more info on our HR services for small business.

Why every restaurant needs a Virtual Tour Eating out at a restaurant is truly one of life’s great pleasures.

But it’s true to say that the whole dining out experience is not just about food but that the ‘ambience’ of the restaurant also ranks highly when people are looking for a great place to eat out. Whether it’s a romantic meal for two, or a gathering for friends, finding a restaurant with the right ‘feel’ is often as important as the food itself! As such, we’ve seen a huge upsurge in restaurants tempting people through the door, not just with sumptuous menus, but by providing would-be punters with a unique immersive opportunity to ‘walk through’ their premises from the comfort of their own home by using a unique virtual tour to market their offering.

Once such local restaurant is the St Villa Cocktail Bar and Restaurant, in St Albans. See how they have used one of our 3D Virtual Tours to showcase their premises to potential customers. And others are following suit too. So, if you own or run a restaurant too, then read on to find out why we believe every restaurant needs a 3D virtual tour as part of the marketing mix for their business. 1. Potential customers research restaurants online before visiting It’s a fact that 70-80% of people research a restaurant online before visiting. So if you can provide them with

a unique opportunity to take a good look around first, it’s guaranteed to help you get more customers through the door. 2. Virtual tours can increase reservations A virtual tour is more than just a unique walkthrough - it’s a tool to help convert bookings. A virtual tour allows you to add and showcase menus, link to customer reviews, embed videos, outline details of special offers and also allow people to see table locations so customers can book their favourite space too. 3. It’s easy to create a buzz on social media with virtual tours Social media is huge in terms of promoting your restaurant and for many owners it is the go-to channel when it comes to marketing their business. And the great news is that virtual tours provide you with great content for these channels as they provide a unique level of interactivity that people love. 4. Virtual tours keep people on your website 5-10X longer and Google loves them too It’s a documented fact that the interactivity of virtual tours keeps people engaged on websites 5-10 times longer than they may do on sites without a virtual tour. And that’s a big positive tick for your website and website visitors. Add to that, Google loves sites that provide great content and a great user experience for consumers so a virtual tour provides real value for your site and for search engines and users alike.

or use a service if the business has a virtual tour. And the Covid pandemic has reinforced the use of technology by people to interact virtually too. SPECIAL OFFER FOR LOCAL RESTAURANTS AND BARS We’re running a unique special offer to support local restaurants and bars in St Albans and Harpenden by providing them with a FREE VIRTUAL TOUR (worth £500+). Find out more here

Immersive Walkthroughs is a Specialist Local Provider of 3D Virtual Tours that give people the freedom to experience any place at any time. Approved Matterport Service Partners and Google Street View Trusted Photographers.

www.immersivewalkthroughs.com

5. Millennials are more likely to book based on a virtual tour. An independent Google survey suggested that 18-34 year olds are 130% more likely to book a venue, hotel

Business Services I offer business owners the opportunity to have a Business MOT Workshop (via zoom) where I can pass on my years of experience and knowledge and the price starts from just £299. Find out more here The Print Shop St Albans have moved premises to a purpose built log cabin at 23 Brampton Road, St Albans AL1 4PP which still houses all the machines we have always had and with the same wonderful service levels - find us here Did you know that you don’t have to be a TBC member to benefit from our services? Find out how we can help and support YOUR business here Do you need a logo, or a brand refresh, or the “wow” factor in your communications? Let’s have a chat as to how we can help - www.thebrandit.co.uk Visionary Accountants offer tailored accounting packages to suit your business needs. Check out our website for details of our services www.visionaryaccountants.co.uk

Fitness Stay active - even if it’s for just 15 minutes each day - Popdance Fit On Demand makes it super simple - try a free class here Do you love dance, fitness and wellbeing - register to get the brand new Dance News Worldwide Magazine, completely FREE and straight into your inbox each month - here’s the details

Hair and Beauty Headcase Barbers are back!!! Get booking via our new platform here

Health and Wellness Check out this book on “How to Eliminate Low Back Pain” at the Endless Bookcase here The Osteopathy Clinic is based in Harpenden and offers Osteopathy for all ages, acupuncture and Pilates/rehabilitation. Exciting state of the art Gait Analysis and 3D printed orthotics coming very soon. Call 07545 322722 for more info Aloe Vera & Beehive products (Forever Living) from Nicky Packman - if you’re looking for some help with gut health, digestion, skin, mobility and immune support please do get in touch for a chat, or visit us here

Hospitality Rothamsted Restaurant and Conference Centre will reopen on 17th May, with indoor and outdoor seating and some gorgeous new pods as well as our range of meeting spaces! www.rothamstedenterprises.com

Music Follow local indie band, Kick Pistol, on instagram to check out their upcoming gigs and festivals

Networking Visit The Business Network South Herts on 12th May for some quality networking and a seminar on “Building a Marketing Strategy for your Business” Looking forward to welcoming you. Find out more and register here Do you need to juje up your networking and get yourself out there a bit more (albeit still virtually)?? Pop along to our Athena Network meetings in May to meet vibrant women in business all vying to help each other grow! The Athena Network St Albans Do you have news, events, products or services to share with St Albans? Feature them in the News Round Up section here or take a double page feature - find out more here

Stunning kitchens for 2021 & beyond

It’s been an extraordinary year. Despite the stresses and strains that the pandemic, three lockdowns and a heap of home-schooling have brought, 2020 also ended up being quite the year for home improvements. No one knows this more than John Lindsey, co-director of Audus Kitchens, based here in St Albans. Designing and installing beautiful fitted kitchens is what they do, and with over 120 years of combined experience within their team, they’re confident that they do it well! A fresh approach Of recent events, John says, “It’s been a real learning curve for all businesses, not least Audus Kitchens. We’ve had to constantly adapt and change our approach to suit the ever-changing

climate while delivering showstopping kitchens. Luckily, customer service really is at the heart of everything we do, so we were starting from a good place.” Whether you’re moving into a new house, extending, or simply updating your current space, their planners and designers are passionate about providing bespoke kitchen and living solutions to suit any home, and any family. So how did Audus Kitchens adapt to the new climate? “Well, naturally, we went virtual!” John explains. “We spoke to our customers on Zoom about their living spaces, viewed their current kitchen, and offered a remote tour of either of our St Albans or Wokingham showrooms. It’s a service that we still offer if clients prefer it.”

The ultimate showroom experience Nothing beats seeing their kitchens for real, though. Their St Albans showroom on the Horseshoe Business Park has recently been refurbished, and it’s the perfect place to draw some serious inspiration for your new project. Numerous displays showcase their impressive breadth of range, so whether your style is sleek and modern or traditional and homely, your creative juices are guaranteed to ignite.

John’s extremely proud of his talented design team, who create a diverse range of quality, German-built, open-plan kitchens, a superb collection of which is available to view on their website. If you’re embarking on a kitchen project, take a look at some of these photos and videos for some ideas, it’s the ideal place to start. auduskitchens.co.uk 01923 670197 sales@auduskitchens.co.uk

And once you’ve taken a browse, you’ll be able to grab a coffee, sit down with one of their knowledgeable team, and chat about your plans. They get great feedback on their honest, personable approach, and most importantly, you’ll find no sales pressure at all. Complete project management Preparation and communication have always been selling points of Audus Kitchens, which became even more critical in the past year. John explains, “We have an established process we follow with all our projects, however big or small, and it’s called The Audus 7 Step Approach. Essentially, our fully project managed service means you don’t have to worry about a thing.” Open mind, open plan John is excited about the year ahead! “We are demanding so much more from our kitchens now. Not only do we want to cook in them, but more than ever, they need to be a place we can work, entertain, relax and socialise in. They need to have practical storage solutions, be built to last, and of course, they need to look incredible too.” The revolution towards open-plan had already started, but this transpired to be an essential requirement for most of Audus Kitchens’ projects in the past year.

Is your business marketing ready to embrace the ‘new normal’? It’s been a tough year for many businesses. It doesn’t matter whether you are a large multinational, a high street name or a small, local business; virtually everyone has been impacted by the pandemic.

Adam Nathan Catering was originally an event catering business. But after events were cancelled across the board, Adam turned his attention back to the kitchen to develop a cost-effective home delivery service to his already loyal catering client base.

But it’s not all been bad news – and there are good reasons to be cheerful about the rest of 2021. OnBrand have been gathering inspiring survival stories of local businesses from the past year that have all demonstrated resilience and used both strategic and opportunist marketing to their advantage. The home and garden sector has thrived during Covid. Hot tub sales in particular have seen a rise by 1,000% and suppliers have struggled to keep up with demand. Daniel Goodchild, owner of Wicked Tubs always had a multi channel marketing approach, but his focus around outstanding customer service has created positive word of mouth around his particular offering which has proven to be a winning combination.

To support Adam’s new direction, the OnBrand social media team created ownable and disruptive content to drive engagement and reach, a social media strategy to grow his customer base beyond existing customers, and launched a paid advertising campaign. The results already speak for themselves: a return on advertising investment of £15 revenue for every £1 spent with new orders, new customers, increased turnover and a massive increased reach and audience.

Other businesses have cleverly adapted, listening to what their customers wanted Giles Fry, owner of Snug Bar told us during lockdown and tweaking their about how he has been using customer business model to keep trading. insight to adapt to what his clients need.

There are plenty of opportunities up for the taking as we emerge from lockdown this year, and we’d love to help you make the most of them. The five keys ways to thriving in a rapidly changing market are: • Brand loyalty and reputation is still a key driver for small businesses • Find ways to listen to and stay engaged with your customers • Think creatively, competition is harder now than ever Through listening to customers via their social media feedback channels as well as regular team meetings, he realised that bar food has become a huge consideration. As part of their planning for opening from end April, they have created regional and bespoke cocktail and food solutions, all managed via QR codes. Ruffwood Pizza is another example of a business cleverly adapting to the ‘new normal’. He saw all of his corporate and wedding bookings disappear, so he adapted to create ‘pizza take away in the street’. Through the positive impact of word of mouth marketing and existing brand loyalty, the business was adapted with great success.

• Make digital marketing work harder for you • Put innovation at the heart of everything you do And we can help you with all of them. So please get in touch to find out how we can help you join the ranks of the Covid success stories. OnBrand are a St Albans based marketing agency, working across digital and brand strategy, social media, events and PR. If you’re in the area, we’re at the top of Victoria Street and are now open for business (and coffee!)

These are just a few of the heartening business stories we’ve been part of during the past year. And there’s more good news on the way. Economists predict up to 50% footfall across the entire retail sector from April 2021 and UK brands such as Next, are reinvesting almost £30m into digital marketing. 2021 also sees ad spend set to be 16.6% higher than 2020 across the board, meaning market confidence is there.

Helping your business bounce back, innovate and grow

The University of Hertfordshire helps businesses achieve sustainable growth by providing access to a vibrant and innovative entrepreneurial ecosystem offering award winning expertise, state of the art working space and technical facilities. Our business support services include; • 1-2-1 business mentoring support from expert mentors and experienced entrepreneurs to help develop your business. Whether at the early stages or to accelerate growth, our mentors can act as a sounding board, guidance and support with prioritising and implementing critical strategic and operational business decisions. • Our all-campus incubator provides start-ups and young businesses with structured support that includes guided cohort-based support sessions, 1-2-1 mentoring, free access to our state-of-the-art coworking space, as well as access to a vast range of technical and commercial support.

• An accelerator programme providing bespoke support to scale-up businesses looking to cut time-to-market and improve their bottom line through technical and commercial validation of new or improved products or services. Businesses have access to research expertise, coworking space and specialist labs. • Through our University Enterprise Zone funding programme we are currently able to offer free consultancy services to businesses to scope, research and evaluate early-stage commercial and/ or social enterprise concepts, products or markets. Projects include scalability, technical support with product development, SWOT analysis, competitor analysis and developing marketing strategies.

Spotlight on Volunteer Business Support Scheme (VBSS) Hertfordshire Growth Hub, powered by Hertfordshire LEP, in partnership with the University, launched VBSS in June 2020. The scheme offers free and confidential 1-2-1 mentoring for micro, small and medium sized businesses in Hertfordshire. Since it launched, our network of experienced mentors has supported more than 217 businesses, providing over 900 hours of 1-2-1 support. The scheme has been extended until November 2021 to help even more businesses. If you’re struggling during this uncertain time or would simply benefit from having a critical friend, mentor and coach to talk to and explore new ideas with, our 1-2-1 sessions would be an ideal starting point. By joining the scheme, you’ll benefit from: • Up to 12 hours of free and confidential support from a highly experienced mentor • Being matched to a mentor that has experience within your sector or the specific situation you are facing • Signposting to support packages that are available locally, regionally and nationally • Support that’s completely flexible to your needs • Access to all the resources and support available through the Growth Hub and partners

Toyin Opebiyi, owner of luxury cake company Tees Bakery, has benefitted greatly from the scheme. At the start of the pandemic, her business was hugely affected. “My clients began to postpone their weddings, and as things became more uncertain, the cancellations started to come through”, explained Toyin. Money stopped coming in, and deposits had to be refunded. Toyin called Hertfordshire County Council to ask for help. She was told about VBSS so signed up immediately. Toyin was matched with volunteer mentor Chris Riley, a retired accountant with over 30 years of experience. “Meeting Chris was an absolute delight. He had experience in my sector and understood exactly what I was going through.” Toyin liked the structured and prepared approach Chris took to each video call. “We always finished with action points, which kept me on my toes. Chris was giving up his time to help my business and it motivated me to keep going.” They explored different ways to pivot the business, resulting in Toyin expanding her offer and the business flourishing again. Visit hertsgrowthhub.com and register for free to find out more. You’ll gain immediate access to a host of benefits, including our online Marketplace where you’ll find our VBSS funded listing.

Brand new private Gym launches in St Albans Gymtro Ltd - established in the historic village of Markyate, St Albans since January 2018 has now opened their second location, a brand-new private Gym near St Albans Town centre and train station, just off the London Road. Owned by locals, Baba Oluwole and Oli Spicer; they are keen to expand what they currently offer to members across the community within Hertfordshire and surrounding counties.

Gymtro Mission Statement At Gymtro, we support our community by re-establishing real work-out methods and promoting health and wellbeing. Members, we’ve got you. You will feel empowered and in control. We achieve this by providing a bespoke service based on your individual needs. Lets live long and live strong! Follow us on Instagram where you will be able to view videos, promotions and see the gym members in action. @gymtro_stalbans @gymtro_markyate Contact us for a free functional movement and nutritional wellbeing analysis!!

First session free!! Discounts available for students and NHS workers, along with various corporate packages - drop us a message on the emails below. St Albans enquiries - Email: info@gymtro.com Markyate enquiries - Email: Kerry@gymtro.com gymtro.com Oli and Baba Gymtro owners

Herts Chamber of Commerce supports Hertfordshire Public Health with campaign to assist local businesses with re-opening Hertfordshire Chamber of Commerce have partnered with Hertfordshire County Council’s Public Health and the Better Business for All (BBfA) initiative, to create a series of webinars aimed to support local businesses in re-opening safely and with confidence.

At the first event, held on 8th April • Managing your business to stay open 2021 with BBfA: ‘Trade Safely, Trade (avoid/reduce impact of outbreaks) Confidently - Preparing Your Business for Re-opening’ heard from a number of • Supporting your staff and workplace expert Environmental Health, Trading cases/outbreaks Standards, Fire Safety and Licensing Officers on the following topics: • Fire safety • Risk Assessments and controls (including Hierarchy of controls) • Re-opening checklist, adapting your products, services or processes and use of outdoor space

• Support from Hertfordshire local councils and the BBfA trading safely toolkit

The webinar also included a Q&A session with the panel to answer any questions the delegates had on preparing to re-open, assessing COVID-19 as a risk, health and safety, and consumer law.

‘Trade Safely, Trade Confidently - Step 3 of the Roadmap to Recovery’ on 13th May and ‘Staff Safety and Wellbeing’ on 20th May

The second webinar, which took place on 9th April 2021 with the Director of Public Health, Professor Jim McManus, focused on: ‘COVID Testing in Hertfordshire – How Can It Help Your Business Operate Safely?’ During this event, delegates received an update on rapid testing in Hertfordshire from Professor McManus and his colleague Susan Hamilton, Consultant in Public Health. Before going over the options available to businesses to help them continue to operate safely.

www.hertschamber.com

#CovidConfidentBusiness

A third event took place on 23rd April, again with Professor Jim McManus, and Avni Shah, Director of Primary Care Transformation. This webinar focussed on the Covid Vaccination rollout, and on giving delegates correct and up to date information on how the vaccine works. Briege Leahy, Chief Executive of Herts Chamber said: “We are delighted to be working with Hertfordshire’s County Council Public Health team, to assist businesses that have already re-opened and to those who are preparing to reopen, to offer them advice on trading safely. The Public Health and Better Business for All teams, have a wealth of information available to assist Hertfordshire businesses in keeping their staff and customers safe.” All webinars are available to watch on the Herts Chamber website and this series of events continues with:

Do you need business support?

If you a Mum with a small business or if you are thinking of starting one then come along to Mums UnLtd. For the past 10 years we have supported Mums to grow and develop their business. Our meetings provide support, ideas and motivation. At each meeting you can promote your business, learn valuable business skills and connect with other likeminded women. Unlike other business groups we do not charge a membership. We welcome along any profession and have a fun and friendly atmosphere. Mums UnLtd have groups in St Albans and Harpenden which all meet monthly. Plus, we also cover other areas including Hemel, Watford and other parts of the UK. We

have been supporting Mums create and grow their businesses for over 10 years and have won both local and national business awards. We are currently meeting online with seven meetings a month. When it is safe to do so, we will go back to in person events but we will still be offering online meeting to work alongside this. A warm welcome awaits! With no membership fees, just a meeting fee its simple to be part of this effective way to grow and establish your business. Don’t just take our word for it – here are some reviews “I started attending in December 2020, I was made to feel so welcome by Debbie

and all the people that were there. The advice and support is just what I need as a working mum! I have been to other networking groups and this one is the best by far! Thank you Debbie”. Jennifer Clarke, Meditation Courses “Mums UnLtd is so warm and friendly with a great many highly skilled and talented professional people just waiting to assist each other”. Gail Hugman, Lessons Alive

Debbie Gilbert is the author of the bestselling book ‘The Successful Mumpreneur’ available on Amazon and all good book shops. A complete guide to starting and running a business around your family. This book provides great tips in an easy to read and actionable format.

Your first visit online is FREE. Visit our website and decide which meeting you would like from our list here www.mumsuntd.co.uk/events Then email debbie@mumsunltd.co.uk with your choice and we will do the rest. www.mumsuntld.co.uk This community is bursting full of support, not only do we offer meeting but we also offer training and larger events twice a year. The Shining Star Awards is an annual event which celebrates the success of our attendees. All this for NO MEMBERSHIP The creator of Mums UnLtd is successful entrepreneur Debbie Gilbert who also owns a marketing agency, Viva Business Support, The 3 Counties Expo and The Best Business Women Awards.

If you have products, services, news, events or opportunities that you’d like to share with St Albans - then get in touch with us via email at stalbans@thebusinessescommunity.com to find out how we can help you with that. Or, visit our webite at stalbans.thebusinessescommunity.com to find out more. We work with all sizes of business, from start-ups to large corporates, and we have services and assistance to suit all sorts of budgets. And, did you know that you don’t have to be a TBC member to work with us - we’re here to help when you need us.

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