PATRON SERVICES & AMENITIES

Parking

Free self-parking is available in the Center Garage attached to the Tarkington building (enter from 3rd Avenue SW) and the Veterans Way Garage east of the Center (enter from Range Line Road).

Valet parking: Starting when doors open, valet parking is available at the West Lobby entrance for select performances. Valet presented in partnership with Jaguar Indianapolis, Land Rover Indianapolis, Tom Wood Volvo Cars. Valet may be purchased for $15 cash at the door or in advance through the Fifth Third Bank Box Office with your ticket purchase. This service is complimentary for drivers of Jaguars and Land Rovers.

Accessibility

Accessible parking: Accessible parking spots are available along City Center Drive and also in the Center Garage on 3rd Avenue SW and the Veterans Way Garage off Range Line Road. Accessible valet parking is available at the Palladium’s West Lobby entrance.

Arrival: Street-level entry and elevator access are available in the Palladium's West Lobby at the 3rd Avenue entrance and also in the East Lobby near the Monon Greenway.

Seating: Wheelchair-accessible seating is available in all venues. Special seating arrangements may be made in advance by calling the Fifth Third Bank Box Office at 317.843.3800

Restrooms

Restrooms are located in the lower Salon level, Payne & Mencias Box Tier and Gallery level of the Palladium, and on the first floor in the lobby of the Studio Theater and the Tarkington. All restrooms are accessible.

Coat Check

Coat check services for Palladium patrons are available on a seasonal basis at the west side of the lower Salon level near the restrooms.

FOOD & BEVERAGE

Concessions are available before the performance through intermission. Food is not permitted in the theaters. Beverages purchased at the Center are allowed in the theaters.

ASSISTED-LISTENING DEVICES & EARPLUGS

Assisted-listening devices and earplugs are available free of charge. Please see an usher for assistance.

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Health And Safety

Please visit TheCenterPresents. org for our current policies and procedures.

Electronic Devices

Use of cellular phones, pagers, cameras and recording devices is strictly prohibited in the theater. Please deactivate sounds on any electronic device so it will not disrupt the performance

Songbook Exhibit Gallery

Take the elevators to the Gallery level of the Palladium. Exhibit Gallery Hours: Mon-Fri, 10am-4pm One hour prior to select performances

Late Arrival Policy

Latecomers will be seated at the discretion of house management. Video and audio simulcast of the performance is available in the lobbies for your convenience

Emergency Procedure

In the event of an emergency, you will be instructed by an announcement indicating the best method of exit. Please note the multiple red exit signs. For your safety, please exit in a calm and orderly manner.

Policy On Children

Children 4 and older are welcome to attend performances. All patrons must have a ticket and be able to sit quietly throughout the performance. Children of all ages are welcome at Family Series shows with paid admission.

No Smoking

The Center for the Performing Arts campus is smoke-free.

Weather Policy

The Center generally does not cancel performances due to inclement weather.

Tours

Group tours of the Palladium are offered twice a month. For more information, visit TheCenterPresents. org/PalladiumTour. Or you may stop by the Fifth Third Bank Box Office during normal business hours for a brief look, pending availability.

Venue Rental

The Center offers event spaces in various sizes and configurations for rent by performing groups, private individuals, businesses and community organizations, including the Palladium (1,500 seats), the Tarkington (500 seats) and the Studio Theater (200 seats). Let our experts help you determine which space best suits your needs. For pricing and availability, call 317.819.3526 or email Events@TheCenterPresents.org with event type, requested date(s) and expected attendance.