Celebrating the Spirit of Business Excellence
The 10 Business Excellence Awards 2023 have once again highlighted the extraordinary achievements of companies that continue to push the boundaries of innovation, leadership, and customer service. These awards are not just about recognizing success but about celebrating the spirit of perseverance, creativity, and strategic thinking that drives businesses to new heights.
In today's evolving market, maintaining a standard of excellence is no small feat. It requires not just meeting expectations but consistently exceeding them. The companies honored this year have done exactly that. They have shown an unwavering commitment to quality, integrity, and the pursuit of excellence, even in the face of challenges.
What makes these awards so special is the diversity of the winners. They come from a variety of industries, each with its unique set of challenges and opportunities. Yet, they all share a common thread—a dedication to excellence that sets them apart. This diversity is a testament to the fact that excellence knows no boundaries. It can be found in small startups just as much as in large, established corporations.
The 10 Business Excellence Awards serve as a reminder that in the world of business, it is not enough to simply survive. To thrive, companies must continuously innovate, adapt, and inspire. The winners of this year's awards have set a high bar for others to follow, proving that with the right mindset and approach, excellence is within reach for everyone.
As we celebrate these achievements, we also look forward to seeing how these companies will continue to lead the way, setting new standards of excellence in the years to come.
Daniel Shelby Managing Editor The Chief's Digest
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Christina Todd
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Daniel Shelby Sales & Marketing
Jonathan Henry
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Joseph Edward
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George Hagen
Publisher
Calvin Lloyd
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D I A N E K E N G , CEO &
Co-Founder
BREINIFY Empowering Predictive Personalization for a Dynamic Digital World
Diane Keng is the CEO and co-founder of Breinify, an AI-powered predictive personalization platform for consumer enterprises. This platform enables businesses to proactively make intelligent decisions for individual consumers across a range of digital marketing channels. Before founding Breinify, Diane worked at Apple and Symantec. She graduated with a B.S. in Computer Engineering from Santa Clara University. By the age of 18, she had already run three successful businesses. Diane is a recognized software innovator and often speaks on topics such as AI, personal data, privacy, and the future of smarter products. She was also featured on the Forbes 30 Under 30 list for enterprise technologies.
THE ORIGIN OF THE IDEA FOR BREINIFY
While publishing scientific papers in data science for IEEE, Diane met
her business partner, Philipp Meisen. They had an engaging discussion about the uniqueness of individual preferences and interests, which are both timesensitive and adaptive. They realized that developing algorithms to capture this dynamic context requires intelligent processes, vast amounts of data, and skilled data scientists. However, with over 80% of people lacking data science expertise, they saw a gap in enterprises' predictive capabilities needed to achieve their goals. This insight led to the creation of Breinify's turnkey predictive personalization platform
COMPANY OFFERINGS AND CONSUMER IMPACT
Breinify's approach follows a "crawl, walk, run" mentality, encouraging marketing teams to gradually adopt AI-powered personalization. The platform offers a range of capabilities,
including dynamic layouts, split testing, experimentation, omnichannel journeys, content recommendations, predictive profiles, and data collection. These features provide flexible and scalable solutions for diverse marketing needs.
Breinify's commitment to innovation and client success has set the company apart in the competitive landscape, positioning it as a leader in delivering tangible and impactful results for clients. Consumer responses have continually shaped and refined these offerings over the years.
OVERCOMING EARLY BUSINESS CHALLENGES
Every business, big or small, faces challenges, especially in the early days. Breinify encountered various challenges in building the right team, which is crucial for any startup's success. In the dynamic and high-pressure startup
environment, attracting and retaining top talent was a significant hurdle due to fierce competition. The company had to carefully assess technical skills, cultural fit, and alignment with its mission to ensure the right team composition.
Scaling the team efficiently while maintaining cohesion was another challenge, as rapid growth could strain communication and collaboration. However, Breinify overcame these challenges by assembling a cohesive, adaptable, and driven team. This team became the organization's backbone, driving creativity, resilience, and the ability to pivot effectively in response to market dynamics.
WORK CULTURE AND BUSINESS ETHICS
Breinify's work culture and business ethics are based on positively impacting the world. The company focuses on:
Employee Well-being: Prioritizing the health and well-being of employees with initiatives like paid benefits for all dependents, education programs, and fair wages.
Transparency and Accountability: Being open about goals and financing and holding themselves accountable to set goals that encourage sustainable growth.
Innovation: Investing in research and development to create
products or processes that positively impact the environment and society.
DEFINING SUCCESS AND THE PATH TO ACHIEVEMENT
Success, according to Breinify, is a personal journey that isn't solely defined by external standards but by an individual's fulfillment and purpose. It goes beyond material achievements, encompassing a sense of accomplishment, happiness, and contribution to the world. While there isn't a universal formula for success, Breinify believes that cultivating resilience, passion, continuous learning, and adaptability can pave the way. It involves embracing failures as opportunities for growth, leveraging strengths, and staying true to one's values while persistently pursuing growth. Ultimately, Breinify sees success as being found in the journey itself, in the daily commitment to becoming the best version of oneself and making a positive impact on others.
BREINIFY'S SUCCESS FACTORS
Breinify attributes its success to several key factors. The company is guided by unwavering dedication and a spirit of collaboration. Each team member contributes unique talents and perspectives, fostering an environment where innovation thrives. Breinify has cultivated a culture where every voice is valued, and every idea is given the chance to flourish. This culture of trust and empowerment encourages innovation and growth. Breinify offers products and services that effectively address market needs, setting
them apart from competitors and attracting customers. Leadership at Breinify plays a crucial role in setting goals, inspiring employees, and driving the company forward through innovation and strategic decision-making. Consistently delivering high-quality products and services has built customer trust and loyalty, leading to repeat business and positive referrals. Breinify prioritizes understanding and adapting to customers' evolving needs, maintaining strong relationships, and staying ahead of the competition. In a constantly changing business landscape, Breinify remains agile, adapting to new trends and technologies while continually innovating to stay relevant and competitive.
THE UNIQUE ASPECTS OF BREINIFY'S PLATFORM
Breinify's platform stands out due to its innovative use of proprietary AI technology. At its core, this technology seamlessly integrates traditional machine learning with sophisticated algorithms, enabling the platform to make intelligent decisions for individual consumers across various digital marketing channels. This unique blend delivers measurable results within months, setting Breinify apart from competitors.
Breinify's top value propositions and differentiators include intelligent algorithms with temporal AI capabilities that optimize seasonal changes in customer buying patterns without burdensome rules. This allows the platform to automatically identify hidden gem product offers based on seasonal changes and increase the diversity and effectiveness of personalization options. Temporal
AI treats time and sequence as first-class features, enabling users to mix and match AI models and strategies without requiring a data science team.
Additionally, Breinify offers quick deployment of complex experiences within days or hours, compared to months typically required by other platforms. It optimizes experiences and tests new theories by speeding up the test and learning flywheel, driving personalization of any content anywhere. The platform's data structures operate against products, offers, and coupons, allowing users to mix and match content in the same recommendation and consolidate point solutions on a single platform.
Breinify enables AI on any channel using existing tools, with deep integration to tools across commerce cloud, email, CDP, DMP, and content management. Users can adopt the look and feel of existing tools using CSS and template integrations, maximizing existing investments in deployed tools. They can also use template flows to drive journeys in any channel, including email, web, push, and SMS.
DRAWING INSPIRATION FROM LITERATURE
Breinify draws inspiration from literature, with one book standing out: "Becoming" by Michelle Obama. In her memoir, the former First Lady reflects on her journey from a childhood in Chicago to her years in the White House. While not solely focused on leadership, "Becoming" offers insights into
resilience, authenticity, and leading with grace under pressure.
VISION FOR THE FUTURE
Breinify envisions itself as the premier destination for nontechnical marketers seeking AIpowered solutions in the coming years. The company's long-term vision revolves around democratizing data science, making advanced capabilities accessible to all marketers. Viewing challenges as stepping stones and setbacks as opportunities for growth, Breinify remains committed to resilience With an unwavering dedication to turning dreams into reality, the company's future looks promising, guided by its remarkable team of Breiniacs.
REFLECTING ON THE JOURNEY
As a startup founder, Breinify's journey has been a symphony of innovation. Fearlessly charting unexplored territories with ambition as the driving force, Breinify is characterized by resilience, creativity, and unwavering determination. Each setback encountered along the way has served as a stepping stone, propelling the company closer to its aspirations. Along the journey, Breinify has gathered a tribe of Breiniacs, and the journey continues with more to come
D AV I D C O N T O R N O , Founder & CEO
E-POWERED BENEFITS
Elevating Healthcare, Empowering Lives
E-
Powered Benefits, established in 2017 by a seasoned industry expert, emerged from a profound realization. After nearly two decades as a traditional broker, the founder recognized flaws in the compensation structure of the industry. Inspired by the wisdom of Charlie Munger, the founder aimed to realign incentives within the healthcare sector. Thus, E Powered Benefits was born and committed to transparent compensation and revolutionary medical plans.
DAVID CONTORNO: PIONEERING TRANSPARENCY AND EXCELLENCE IN HEALTHCARE
At the helm of E Powered Benefits stands David Contorno, an innovator, founder, and CEO committed to revolutionizing the healthcare landscape. From his
formative years, David has been deeply engaged in the healthcare sector, earning accolades as "One Of America's Most Innovative Benefits Leaders" by Forbes for his tireless advocacy of transparency and opposition against oppressive practices within the industry
A CHAMPION OF CHANGE
For over two decades, David has been an unwavering champion, striving to effect meaningful change within the healthcare industry. His relentless pursuit of transparency and excellence has earned him recognition from prestigious entities like the World Healthcare Congress and Benefits Selling Magazine, where he was acclaimed as an Outstanding Benefits Advisor and Broker of the Year, respectively.
IGNITING TRANSFORMATION THROUGH COLLABORATIVE CONSULTING
At E Powered Benefits, David leads the charge in providing employers with navigable, understandable, and affordable health plans within the complex healthcare system. Through documentation of effective costsaving strategies, he alleviates the financial burden on companies while simultaneously enhancing employee well-being. His dedication to client success empowers organizations with control and unlocks tremendous savings opportunities.
ESTABLISHING A LEGACY
Beyond his professional endeavors, David is deeply committed to philanthropy, supporting causes dedicated to improving the quality of life for
those affected by autism and fostering community-oriented initiatives. A devoted family man, David finds joy in cooking, traveling, and boating with his wife, Emma, and their four children in Davidson, North Carolina.
A VISIONARY LEADER
David Contorno epitomizes excellence in the healthcare industry, driven by a mission to provide accessible, affordable, and understandable solutions for employers, thus catalyzing positive change. With his awardwinning expertise, inspiring approach, and philanthropic spirit, David continues to shape the future of healthcare, ensuring that both employers and employees receive the best possible solutions. As he aptly puts it, "It is not enough to just make it easier for employers to negotiate their healthcare benefits, but also to ensure that employees understand what they are getting. Only then can we provide the best possible solutions and help everyone.”
COMPANY OFFERINGS AND CONSUMER FEEDBACK
E Powered Benefits specializes in crafting bespoke health plans for businesses of all sizes. These plans not only surpass existing offerings but also come at a fraction of the cost, typically 35% to 60% less than traditional alternatives. Consumer responses have been instrumental in shaping these
Empowering transparency in healthcare isn't just about numbers; it's about ensuring every individual understands their options and rights. Only then can we truly navigate towards a healthier, more equitable future for all.
offerings, ensuring they address the evolving needs of businesses and employees alike.
NAVIGATING CHALLENGES
Challenges abound, particularly in dispelling misconceptions prevalent among Americans, especially employers.
Combatting the false beliefs that healthcare providers profit from restricting claims and clarifying the distinction between healthcare and health insurance posed significant psychological hurdles. However, E-Powered Benefits persists in educating and enlightening its clientele.
ETHICAL FOUNDATION AND WORK CULTURE
At the heart of E-Powered Benefits lies a commitment to integrity and empathy. The company operates with the welfare of the lowest-paid employees in mind, striving to shield them from financial hardships caused by inadequate health coverage. This dedication extends to ensuring that employers reinvest a portion of the savings garnered from EPowered Benefits solutions back into their employees' well-being.
DEFINING SUCCESS
For E-Powered Benefits, success is measured by facilitating access to superior healthcare at reduced costs for all. Enabling individuals to afford life-saving medications without out-of-pocket expenses stands as a testament to this success. The unwavering commitment to a revolutionary model, coupled with a profound understanding of the intricacies of the U.S. healthcare system, has been pivotal in E Powered Benefits' journey.
UNIQUE ASPECT
E Powered Benefits distinguishes itself through its transparent fee
structure, exclusive reliance on client payments for medical plans, and its direct correlation of fees with substantial cost savings. "The Price We Pay" by Dr. Marty Makary serves as a beacon of inspiration for E Powered Benefits, guiding its mission to transform the healthcare landscape.
FUTURE OUTLOOK
In the coming years, E Powered Benefits envisions assuming a more prominent role in mentorship and leadership within the industry, further advancing its transformative agenda. The journey has been arduous, marked by challenges and
triumphs. However, the rewards of making a tangible difference in people's lives fuel E-Powered Benefits' onward march towards a brighter, more equitable healthcare future.
E D F R E E D M A N , Founder
STABLE ROAD FOUNDATION
Making an Impact Around the Globe
Stable Road Foundation, established in 2017 by Ed Freedman, the founder and former chairman of Total Merchant Services, is a philanthropic organization dedicated to making a positive impact on communities worldwide. Freedman brings his passion for helping people to the foundation, aiming to empower individuals and communities to reach their fullest potential. He is an avid kitesurfer, cyclist, and yogi.
THE GENESIS OF STABLE ROAD FOUNDATION
Ed Freedman's inspiration for creating the Stable Road Foundation came from a desire to support children and families in achieving their dreams. Fueled by a commitment to creating positive change at home and abroad, he envisioned projects
that would benefit communities in specific, concrete ways. The foundation's motto, "Feel the impact," reflects its mission to provide essential resources like power, clean water, and education to help communities thrive.
DIVERSE OFFERINGS AND RESPONSIVE SOLUTIONS
Stable Road Foundation provides tailored solutions to address community needs both at home and abroad. Through hands-on volunteering and financial support, the foundation collaborates with trusted partners with a proven track record of making a meaningful impact. Community responses over the years have shaped the foundation's offerings, emphasizing the importance of flexibility and responsiveness to unique local needs.
NAVIGATING CHALLENGES AND BUILDING PARTNERSHIPS
In the early days, Stable Road Foundation faced the challenge of addressing an overwhelming amount of global needs with limited resources. The key to overcoming this challenge has been the foundation's strategic partnerships with local organizations that provide onthe-ground expertise in addressing local challenges. These partnerships unlock enormous amounts of expertise, resources, and community support, significantly expanding the foundation's impact.
CULTIVATING A STRONG WORK CULTURE AND ETHICAL VALUES
The foundation's work culture is built on the principles of making long-term commitments to
partners and the communities they serve. Stability and consistency are core values, and the foundation takes a proactive, hands-on role in its projects and keeps its commitments for the long haul. The team at Stable Road Foundation believes in putting values into action, getting involved, and making a tangible difference
DEFINING SUCCESS AND CONSISTENCY IN VALUES
Ed Freedman defines success as helping individuals reach their maximum potential in life. While recognizing that success varies from community to community, he emphasizes the importance of consistency and staying true to one's values. The foundation's
commitment to consistency and follow-through has been instrumental in its success.
CONTRIBUTING FACTORS TO SUCCESS
Stable Road Foundation attributes its success to consistency, reliability, and a steadfast commitment to its
promises. The foundation's partners trust that when they collaborate with Stable Road Foundation, commitments will be honored, and actions will align with words. This level of trust has been pivotal in building lasting relationships and achieving meaningful impact.
UNIQUENESS: VALUABLE PARTNERSHIPS AND LONGTERM DEDICATION
Two distinguishing features set Stable Road Foundation apart: its ability to form valuable partnerships and its dedication to long-term projects. The foundation actively engages communities, ensuring mutual investment and commitment. This unique approach fosters a sense of shared responsibility, making the foundation's initiatives more impactful and sustainable.
THE POWER OF MEDITATION
Ed Freedman draws inspiration from his daily transcendental meditation (TM) practice. Since being introduced to the practice by the David Lynch Foundation ten years ago, Freedman has consistently practiced TM twice a day. He finds that the practice unlocks deep sources of wisdom that can be applied in a wide variety of situations.
FUTURE OUTLOOK: EXPANDING PROGRAMS AND GLOBAL FOOTPRINT
Stable Road Foundation envisions continued expansion, with a focus on developing more hyperlocal programs and initiatives to support communities on Maui, as well as ambitious projects in remote locations around the world. The foundation aims to address the increasing needs of people both at home and abroad, extending
its reach to make a positive impact on a larger scale.
REFLECTING ON THE JOURNEY: IMPACT-DRIVEN FULFILLMENT
Ed Freedman describes the journey of Stable Road Foundation as fulfilling, driven by the ability to feel the impact. The foundation's work creates a virtuous cycle, where each positive deed inspires the next. Despite the challenges, the ongoing journey is charged with a sense of purpose and a commitment to making a meaningful difference in the world.
Stable Road Foundation, under the leadership of Ed Freedman, stands as a beacon of positive change, demonstrating the power of collaboration, consistency, and a commitment to long-term impact. As the foundation continues to evolve, it remains dedicated to its mission of empowering people and communities to become the best versions of themselves
R O B I N H I L L S Director
EI4CHANGE LTD
Elevating Emotional Intelligence with Interactive, Innovative Learning
Robin Hills, who holds an honorary doctorate in psychology, has over 40 years of experience in business, helping leaders improve their performance by becoming more self-aware and understanding others better. He is the Director of Ei4Change, a company that offers training and coaching focused on emotional intelligence, positive psychology, and neuroscience. Ei4Change's advanced programs in emotional intelligence are accredited by The Institute of Leadership.
Robin is also registered with the British Psychology Society as a Test User for Occupational Ability and Personality (Levels A and B) and uses various profiling tools to assess personality traits, behaviors, and emotional intelligence
THE SPARK BEHIND EI4CHANGE'S IDEA
Robin Hills has always been passionate about helping people develop and make the most of any situation. When he faced redundancy, he decided to use his skills and experience in a new way by creating Ei4Change Instead of relying on traditional employment, which often demands specific qualifications and perceived experience, Robin believed in his determination and self-confidence. He knew that these factors were not obstacles to starting and growing a successful business that focused on his strengths.
EI4CHANGE'S OFFERINGS AND CONSUMER-DRIVEN EVOLUTION
Ei4Change offers a wide range of
online courses focused on emotional intelligence, reaching over half a million students in more than 200 countries. These courses are designed based on real-world experience and address current business challenges. They provide practical tools and techniques that participants can start using right away. Ei4Change's commitment to relevant and actionable content has made it a leader in emotional intelligence education worldwide
EI4CHANGE'S EARLY CHALLENGES AND THEIR SOLUTIONS
Robin Hills started Ei4Change during the Great Recession of 2008 to 2009. While cash flow was a concern, the biggest challenge was establishing the business and finding clients
interested in the training programs. With no track record and many organizations having limited budgets for training, it was difficult to gain traction. In the early stages, the focus was on networking with a wide range of people to become known, build relationships, and offer support. When a networking group didn't exist, Robin created one, which helped to expand contacts, gain knowledge, and build credibility for Ei4Change.
THE IDEALS SHAPING EI4CHANGE'S WORK CULTURE AND ETHICS
Like any successful company, Ei4Change's culture is the foundation of its success. It influences team morale, motivation, and collaboration with both the team and clients, affecting productivity and innovation. Ei4Change values open communication recognizes and rewards contributions, and promotes a sense of purpose
and belonging. By embracing diversity and inclusion, the company acknowledges the importance of each individual, regardless of background. This approach brings a variety of perspectives, fosters creative problem-solving, and drives greater innovation.
HOW DOES EI4CHANGE DEFINE SUCCESS, AND WHAT FACTORS CONTRIBUTE TO IT?
Success is about identifying what matters most and working towards achieving personal goals and aspirations. For Ei4Change, this means creating a meaningful impact and contributing positively to the world. Like many organizations, Ei4Change's success relies on delivering quality results that meet customer needs. The company uses its skills and capabilities to adapt to market changes while prioritizing ethical practices, environmental responsibility, and social impact.
Additionally, Ei4Change was well-positioned to benefit from the Covid pandemic. When the pandemic began, people sought online ways to develop their skills, and Ei4Change already offered several online courses. This unexpected opportunity underscored the importance of leveraging factors that contribute to success and making the most of available opportunities.
THE UNIQUE ASPECT OF EI4CHANGE
With emotional intelligence gaining recognition as a key skill for workplace success, Ei4Change provides a convenient way for people to learn and develop these skills, no matter their location or schedule. Emotional intelligence can be complex, involving the understanding of how emotions affect decisions and relationships. Ei4Change addresses this by focusing on practical applications rather than just theoretical concepts, helping participants build real-world emotional intelligence skills. Their courses are filmed in 1080p HD with clear audio and captions for non-native English speakers and the hard of hearing. Documents are available online and comply with ADA/Section 508 standards for those with visual impairments. Interactive quizzes enhance the learning experience, making the courses inclusive and engaging. They are designed for anyone looking to improve skills in leadership, teamwork, communication, stress
management, mindfulness, critical thinking, and decisionmaking, among others.
A BOOK THAT INSPIRES EI4CHANGE'S SUCCESS
There are many good books on emotional intelligence that delve into the topic in detail, but some can be quite academic and leave readers asking, “so what?” One of the standout books on emotional intelligence is Steven Covey's “The Seven Habits of Highly Effective People.” Published a few years before emotional intelligence became widely recognized, this book offers practical insights and strategies that remain highly
relevant today. Covey's work emphasizes the importance of personal and interpersonal effectiveness, which aligns closely with the core principles of emotional intelligence. His ideas about habits and effectiveness continue to inspire and guide those looking to improve their emotional and professional skills.
EI4CHANGE'S FUTURE VISION
The demand for online courses is growing and changing. In the coming years, Ei4Change plans to improve the user experience by adding more gamification and making the courses more interactive. They are also incorporating AI tools in useful
ways to enhance the learning process. Additionally, Ei4Change is working on creating supportive communities where participants can ask questions, share experiences, and learn from each other. This focus on interaction and support aims to make the learning experience more engaging and effective.
M A R K N A S TA S I , EVP & Founder
COBBLESTONE SOFTWARE
Empowering Contracts, Enriching Futures
Mark Nastasi, the EVP and Founder of CobbleStone Software, started a mission in 1995 to revolutionize contract management. Recognizing the chaos and inefficiency in manual processes, Mark figured out a solution to streamline operations, enhance compliance, and empower organizations to achieve their contractual goals effectively. Today, under his leadership, CobbleStone Software is a beacon of innovation and excellence in contract lifecycle management (CLM).
MILESTONES OF EXCELLENCE: A YEAR OF ACHIEVEMENTS
In the past year, CobbleStone Software has grown to new heights, driven by a relentless pursuit of excellence. From endeavors such as the SolutionMap listing by Spend Matters to being named a Leader
in the Quadrant SPARK Matrix report, CobbleStone has gathered widespread recognition for its cutting-edge solutions and commitment to customer satisfaction. Mark Nastasi reflects proudly on these achievements, emphasizing the dedication and ingenuity of the CobbleStone team in driving transformative change within the industry
DEFINING SMARTNESS: DIGITAL TRANSFORMATION AND AIPOWERED OPERATIONS
In the age of AI-powered business environments, smartness in operations and strategies revolves around digital transformation and automation. For CobbleStone Software, smartness means harnessing the power of AI to streamline contract management processes, eliminate manual inefficiencies, and enhance decision-making capabilities. Through its
proprietary AI system, VISDOM, CobbleStone empowers organizations to gain insights, mitigate risks, and optimize contract oversight with efficiency and precision.
FOSTERING INNOVATION AND ADAPTABILITY: A CULTURE OF CONTINUOUS IMPROVEMENT
Innovation and adaptability are the cornerstones of CobbleStone's success. Through ongoing engagement with industry trends, hosted webinars, and events, CobbleStone understands the evolving needs of its clients, ensuring that its solutions remain effective. The company's Product Advisory Board provides invaluable insights, guiding the development of new features and functionalities designed to meet the dynamic demands of modern businesses.
DIFFERENTIATION
THROUGH EXCELLENCE: SETTING THE STANDARD IN CLM
CobbleStone Software sets itself apart by consistently delivering a highly configurable, scalable, and advanced software suite to meet organizational demands. The company's commitment to innovation and customer satisfaction is apparent in its award-winning support resources, acclaimed mobile app, and cutting-edge AI-powered features. By prioritizing user experience and staying ahead of industry trends, CobbleStone continues to redefine standards in contract management excellence
ANTICIPATING INDUSTRY TRENDS: AI AND THE FUTURE OF CONTRACT MANAGEMENT
Looking ahead to 2024, CobbleStone involves AI to play an increasingly important role in shaping contract management processes. With its proprietary AI and machine learning software, VISDOM AI, CobbleStone is at the forefront of this transformative wave. By adding smart features such as Auto-Redlining, IntelliXtract, and Theory Calculator, CobbleStone empowers organizations to navigate the complexities of contract management with confidence and efficiency.
DRIVING GROWTH THROUGH COLLABORATION: EXPANDING REACH AND IMPACT
CobbleStone's recent inclusion on the Google Cloud Marketplace marks a significant milestone in
Innovation
distinguishes between a leader and a follower.
the company's growth journey This strategic partnership expands CobbleStone's reach and provides existing and prospective users with seamless access to its innovative CLM solutions. By leveraging the scalability and reliability of the Google Cloud infrastructure, CobbleStone reinforces its commitment to delivering cutting-edge solutions that drive value for its clients.
CHAMPIONING
SUSTAINABILITY: A COMMITMENT TO GLOBAL IMPACT
CobbleStone's dedication to sustainability extends beyond business excellence to social responsibility. As a proud United Nations Global Compact member, CobbleStone actively engages in initiatives focused on advancing universal principles of human rights, labor, environment, and anti-corruption. By championing sustainability in the corporate world, CobbleStone is paving the way for a brighter, more ethical future for future generations.
CULTIVATING A CULTURE OF EXCELLENCE: EMPOWERING INNOVATION AND PRODUCTIVITY
At the heart of CobbleStone's success is its vibrant company culture, characterized by innovation, collaboration, and employee empowerment. By nurturing a supportive environment where ideas thrive, and talents flourish, CobbleStone has a culture of excellence that fuels innovation and drives productivity. Recent accolades, including recognition as one of the "10 Great Places to Work" by CIO Bulletin, attest to CobbleStone's commitment to its employees' well-being and professional growth.
EMBRACING THE FUTURE: VISION, PROJECTS, AND OUTLOOK
As CobbleStone is ready to start the next phase of its journey, the future brims with promise and potential. With initiatives such as the Million Clause Initiative, which
is focused on enriching the VISDOM AI software, CobbleStone is ready to revolutionize contract management again. By harnessing the power of AI and staying true to its commitment to innovation and customer satisfaction, CobbleStone is wellpositioned to maintain its status as one of the smartest companies to watch in the years to come
Beyond its commitment to technological advancement and customer satisfaction, CobbleStone Software is deeply invested in fostering a culture of collaboration and continuous learning. The company prioritizes employee development, providing opportunities for professional growth and skill enhancement. Through initiatives such as ongoing training programs, mentorship opportunities, and knowledge-sharing sessions, CobbleStone empowers its team members to excel in their roles and contribute meaningfully to the company's success.
Furthermore, CobbleStone recognizes the importance of giving back to the community and supporting charitable causes. The company actively participates in philanthropic initiatives, volunteering efforts, and fundraising campaigns aimed at making a positive impact on society. By engaging in corporate social responsibility activities, CobbleStone demonstrates its commitment to being a responsible corporate citizen and contributing to the well-being of communities around the world.
Moreover, CobbleStone fosters a culture of diversity, equity, and inclusion, recognizing the value of different perspectives and experiences. The company strives to create an inclusive work environment where all employees feel respected, valued, and empowered to contribute their unique talents and ideas. By embracing diversity and fostering an inclusive workplace culture, CobbleStone cultivates innovation, creativity, and collaboration, driving greater
success for the organization and its clients alike
Overall, CobbleStone Software is not only dedicated to providing best-in-class contract management solutions but also to fostering a supportive, inclusive, and socially responsible workplace culture. Through its commitment to employee development, community engagement, and diversity, equity, and inclusion, CobbleStone continues to set the standard for excellence in both business practices and corporate citizenship.
M A R K M Y R O W I C H , Owner & CEO
ECBVERDYOL Pioneering Sustainable Solutions for a Greener Tomorrow
ECBVerdyol stands at the forefront of environmental solutions, specializing in erosion control and soil improvement products that harmonize with diverse climates while minimizing environmental impact. As a leading manufacturer, ECBVerdyol seamlessly integrates its offerings through two prominent brands: ErosionControlBlanket.com and Verdyol Biotic Earth™.
Under the ErosionControlBlanket.com (ECB) brand, the company excels in producing Turf Reinforcement Mats (TRMs), erosion control blankets, and straw wattles (Stenlogs). Complementing these solutions are the M100 and M50 Rifle Staple Guns, along with staples designed to seamlessly integrate with the ECB system.
In the past year, ECBVerdyol has achieved significant milestones, fortifying its operations for
sustained success. The implementation of new systems has streamlined workflows, enhancing overall efficiency and contributing to improved reporting processes. The company's strategic hiring initiatives have brought exceptional talents into its fold, enriching the workforce with valuable skills and perspectives. Guided by the EOS philosophy, ECBVerdyol ensures that every team member occupies the right role, maximizing their strengths and skills—a strategic alignment instrumental in the company's ongoing success.
NURTURING VALUES FOR A DYNAMIC WORKPLACE
The culture at ECBVerdyol is a vibrant tapestry woven with core values, including "We Care," "Fun, Positive, Down to Earth," "Bold in Facing Issues," and a "Thirst for Knowledge and Improvement." This unique blend prioritizes the creation of a caring and positive
workplace where team members feel valued and supported.
Infused with a sense of fun and an approachable, down-to-earth attitude, the culture fosters collaboration and cultivates a warm, inclusive atmosphere. This environment contributes significantly to productivity by promoting open communication, teamwork, and a sense of belonging. When employees feel cared for and valued, it enhances morale and motivation, leading to increased engagement and efficiency.
The bold approach to facing challenges, coupled with a constant thirst for knowledge and improvement, forms the foundation of a culture of continuous learning and innovation. This dynamic and energetic spirit at the core of the culture propels ECBVerdyol forward, collectively striving for excellence and growth.
STRATEGIC COLLABORATIONS
FUELING ECBVERDYOL'S GROWTH AND SUCCESS
ECBVerdyol's growth and success are intricately tied to strategic collaborations and partnerships that have been pivotal over the past year. The company's engagements with technology partners have elevated product offerings and operational efficiency. The integration of new technologies has not only enhanced internal workflows but also positioned ECBVerdyol at the forefront of innovation within the industry
Strengthening relationships with key suppliers has played a crucial role in achieving a more streamlined and reliable supply chain. This collaboration ensures a consistent flow of high-quality materials, reinforcing the company's commitment to delivering top-notch products to its customers.
Partnerships with research institutions and academia have provided avenues for innovation. The exchange of knowledge in these collaborations keeps ECBVerdyol ahead in research and development initiatives, contributing to the continuous evolution of its solutions.
Customer-centric collaborations have been instrumental in tailoring products and services to meet evolving customer needs. This approach ensures that ECBVerdyol's solutions are not only effective but also closely aligned with market demands, fostering customer satisfaction and loyalty.
ECBVerdyol's Vision for the Future
ECBVerdyol is positioned for a future marked by pioneering sustainable solutions, reflecting a strong commitment to environmental stewardship. With a focus on innovation, the company aims to redefine industry standards through upcoming projects that exceed customer expectations. Through investment in research and development, ECBVerdyol is poised for growth, emphasizing collaboration and openness to strategic partnerships to amplify efforts. The unwavering commitment to integrity, innovation, and customer satisfaction shapes a promising and exciting outlook for the company's future.
SUSTAINABLE PRACTICES AT ECBVERDYOL
ECBVerdyol integrates sustainability into its business model and operations through a multifaceted approach that encompasses various aspects of its practices. Firstly, the company prioritizes the use of eco-friendly materials in its manufacturing processes. This conscious choice minimizes environmental impact and underscores a commitment to responsible resourcing. Secondly, ECBVerdyol employs energy-efficient manufacturing processes to reduce its overall carbon footprint. This focus on
energy conservation aligns with the company's dedication to sustainable practices.
Additionally, the commitment to minimizing waste is evident through recycling initiatives implemented within the organization. By managing waste responsibly, ECBVerdyol contributes to the reduction of environmental harm associated with manufacturing processes.
The design of products with a focus on leaving little to no environmental footprint further underscores the company's dedication to sustainability. This
holistic approach ensures that every stage of the product life cycle is aligned with environmentally responsible practices.
COMMITMENT TO LISTENING, RESPONDING, AND EXCELLING
ECBVerdyol's strategy to stay ahead in an ever-evolving market is founded on a commitment to attentive listening and proactive response. By closely monitoring the needs of both customers and the market, the company aims to stay ahead of emerging trends. Proactive addressing of these needs forms a crucial part of the strategy, ensuring that products and services remain aligned with evolving market dynamics.
ECBVerdyol recognizes the importance of agility in adapting to changes, positioning itself as a responsive player in the industry.
The company's unwavering focus on delivering high-quality products and maintaining excellent customer service is a key pillar of its strategy. This commitment not only reinforces the dedication to exceeding expectations but also solidifies ECBVerdyol's position at the forefront of the dynamic industry
STRATEGIC PILLARS: INNOVATION AND R&D
ECBVerdyol is strategically positioned to maintain its standing as one of the smartest companies to watch in the forthcoming years through a comprehensive and integrated approach. At the core of the strategy is a commitment to Innovation and Research & Development (R&D). The company will persistently invest in R&D initiatives, ensuring that it not only stays abreast of emerging trends
and technologies but actively pioneers advancements. This dedication to innovation enables ECBVerdyol to anticipate market shifts and proactively adapt its product and service offerings.
A pivotal element of the strategy revolves around Adaptability and Customer-Centric Focus.
Recognizing the dynamic nature of market landscapes, ECBVerdyol places a high priority on agility and adaptability. The company aims to stay closely connected with its customer base, actively listening to their evolving needs. This customer-centric approach, coupled with a culture of continuous improvement, positions ECBVerdyol to not only meet but exceed customer expectations.
Operational excellence is another linchpin of the strategy
ECBVerdyol is committed to Optimizing Internal Processes for efficiency and cost-effectiveness. This focus on streamlined operations is instrumental in enhancing the overall competitiveness of the company, enabling it to respond swiftly to changing market conditions and maintain a nimble operational stance.
F I R D A U S N A G R E E , Founder & CEO
FCI LONDON
Where Innovation Meets Elegance, Redefining Your Space with Style and Purpose
In the narrative of FCI London's transformative year, the spotlight falls on significant milestones that have shaped its trajectory. The establishment of a new office in the UAE stands out as a strategic move, solidifying the company's global footprint. Simultaneously, the integration of cutting-edge AI and VR tools has become a hallmark, revolutionizing design processes and amplifying the brand's international presence. Within the competitive interior industry, FCI London employs a distinctive strategy to set itself apart. The company places a strong emphasis on cultivating meaningful relationships with clients, pushing the conventional boundaries of fine design. FCI London's unwavering
commitment to delivering innovation and creativity at the highest level becomes evident, showcasing a dedication to surpassing industry standards.
ANTICIPATING TRENDS AND DISRUPTIONS IN 2024
Looking forward to 2024, FCI London shares insights into industry trends and disruptions. The company positions itself ahead of the curve, with a keen focus on eco-friendliness, the evolving landscape of SMART homes, and the resurgence of bold and vibrant designs. Drawing inspiration from emerging styles, such as the revival of Art Deco, FCI London remains a trendsetter in the dynamic world of interior design.
Unlocking the power of strategic collaborations defines FCI London's trajectory. As the representative of over 700 luxury brands, the company has strategically partnered with bespoke rug manufacturer Knot & Loop, offering clients a personalized touch. These collaborations not only drive FCI London's growth but also contribute significantly to its ongoing success in the competitive market.
SUSTAINABILITY AT THE CORE OF FCI LONDON'S BUSINESS MODEL
Peering into the core of FCI London's business model reveals a profound commitment to sustainability. From incorporating
eco-friendly materials to supporting NGOs engaged in sustainable forestry, the company seamlessly integrates sustainability into its operations. FCI London's alignment with a low carbon footprint mindset reflects a conscious effort to be a socially responsible player in the industry. In the niche market it serves, FCI London adopts a multifaceted strategy to maintain a competitive edge. Nurturing a robust B2B offering, the company provides trade discounts and specially designed software. Moreover, FCI London hosts free workshops on SMART home technology and AI skills, showcasing its commitment to staying ahead of emerging trends and fostering industry expertise.
COMPANY CULTURE: NURTURING SUCCESS
Stepping into the vibrant company culture of FCI London unveils a familial atmosphere that fosters daily communication. The 30-minute online huddles serve as a cornerstone, connecting the team, enhancing productivity, and sparking innovative ideas. This unique culture stands as a driving force behind FCI London's continued success.
Gaining insight into FCI London's future vision reveals a commitment to core values, staying abreast of trends, and expanding globally. The company envisions maintaining its status as one of the smartest companies to watch, embodying
Innovation, sustainability, and genuine connections
form the fabric of FCI London's success, driving us to be not just industry leaders but pioneers shaping the future of design.
innovation and excellence in the ever-evolving landscape.
BEYOND BUSINESS: FCI
LONDON'S SOCIAL IMPACT
Beyond its commercial pursuits, FCI London actively contributes to social causes. The company's support for NGOs, including Yuva Unstoppable's sanitation initiatives in Indian schools and WeForest's engagement in sustainable forestation, highlights
FCI
London's commitment to making a meaningful impact beyond the business realm.
J . D A K S , Founder & CEO
HEXAGON IT SOLUTIONS
Pioneering Excellence in Technology
Hexagon IT Solutions was founded in 2007 by CEO Daks. J operates with a vision to bridge the gap between technology and business. Their mission is to provide small businesses with the necessary technological tools for success, leveraging expertise in software development. They prioritize innovation, user-friendliness, and open communication to ensure client satisfaction. In the past year, Hexagon IT Solutions has achieved several significant milestones that have contributed to its growth and success.
Beyond the implementation of BLE technology marketing pushes, they successfully launched new software solutions tailored for various industries, such as healthcare and finance. These solutions streamlined operations, improved efficiency, and garnered positive feedback
from clients. Additionally, the company expanded its reach into new markets, establishing partnerships with key players in emerging economies, thereby strengthening its global presence.
DEFINING 'SMARTNESS' IN OPERATIONS AND STRATEGIES
'Smartness' for Hexagon IT Solutions encompasses more than just technological prowess. It involves a holistic approach to operations and strategies, integrating technology seamlessly with data analytics, agile methodologies, and forward-thinking decision-making processes. This ensures not only short-term efficiency gains but also long-term sustainability and adaptability in a rapidly evolving market landscape. By embracing smartness in all aspects of their
operations, Hexagon IT Solutions stays ahead of the curve and maintains its position as an industry leader
FOSTERING A CULTURE OF INNOVATION AND ADAPTABILITY
Hexagon IT Solutions fosters a dynamic culture that celebrates innovation and adaptability. Beyond hackathons and innovation challenges, the company encourages a mindset of continuous learning and improvement among its employees. They provide ample opportunities for professional development, including access to online courses, workshops, and conferences. Moreover, Hexagon IT Solutions incentivizes creativity and problem-solving by recognizing and rewarding innovative ideas and
contributions. This culture of innovation not only enhances productivity but also fuels the company's ability to stay agile and responsive to market changes.
DIFFERENTIATION FROM COMPETITORS
What sets Hexagon IT Solutions apart from its competitors is its unwavering commitment to quality and client-centric approach. Unlike many competitors who offer standardized solutions, Hexagon IT Solutions takes a bespoke approach to each client engagement. They invest time and resources into understanding the unique challenges and goals of their clients, crafting tailor-made solutions that deliver tangible value. This personalized approach, combined with a relentless pursuit of innovation, allows Hexagon IT Solutions to stand out in a crowded market, earning the trust and loyalty of clients worldwide.
PREPARING FOR INDUSTRY TRENDS AND DISRUPTIONS
In anticipation of industry trends and disruptions, Hexagon IT Solutions is doubling down on its investment in emerging technologies and talent development. Recognizing the transformative potential of AI and machine learning, the company is ramping up its capabilities in this area, leveraging data-driven insights to drive business
Our commitment to excellence and innovation drives us orward. We are not just watching the future; we are shaping it.
outcomes for clients.
Additionally, Hexagon IT Solutions is enhancing its cybersecurity offerings to address growing concerns around data privacy and security By staying ahead of these trends, the company ensures it remains at the forefront of innovation, delivering cutting-edge solutions that empower clients to thrive in a digital-first world.
CONTRIBUTIONS OF COLLABORATIONS AND PARTNERSHIPS
Collaborations and partnerships
have been instrumental in Hexagon IT Solutions' growth trajectory. By strategically aligning with technology giants, innovative startups, and industry associations, the company has expanded its network and capabilities, unlocking new opportunities for innovation and growth. For instance, a recent partnership with a leading cybersecurity firm enhanced Hexagon IT Solutions' ability to deliver robust and comprehensive security solutions to clients. Similarly, collaborations with academia and research institutions provide
access to the latest advancements in technology and talent, further fueling the company's innovation engine
INCORPORATING SUSTAINABILITY INTO BUSINESS OPERATIONS
Hexagon IT Solutions is committed to sustainability in both its business operations and client solutions. This commitment extends beyond environmental initiatives to encompass ethical business practices, diversity and inclusion, and community engagement. The company actively seeks out eco-friendly technologies and practices, such as energy-efficient data centers and remote work policies, to minimize its carbon footprint. Furthermore, Hexagon IT Solutions integrates sustainability considerations into the design and development of client solutions, helping clients achieve their own sustainability goals while driving positive social and environmental impact.
STAYING AHEAD IN AN EVEREVOLVING MARKET
To maintain its competitive edge in an ever-evolving market, Hexagon IT Solutions relies on a combination of innovation, agility, and customer-centricity. The company invests heavily in research and development, exploring emerging technologies and market trends to anticipate future needs and opportunities. Additionally, Hexagon IT Solutions prioritizes customer
feedback and market insights, enabling agile decision-making and rapid iteration of solutions. By staying close to its customers and remaining vigilant to market changes, the company ensures it can adapt and thrive in any environment.
COMPANY CULTURE'S CONTRIBUTION TO INNOVATION AND PRODUCTIVITY
At Hexagon IT Solutions, company culture is more than just a buzzword – it's the driving force behind innovation and productivity. The company fosters a culture of trust, collaboration, and empowerment, where employees are encouraged to voice their ideas and take ownership of their work. This inclusive environment not only sparks creativity but also builds camaraderie and loyalty among team members. Furthermore, Hexagon IT Solutions invests in employee development and wellbeing, recognizing that engaged and fulfilled employees are the key to sustained innovation and success.
MAINTAINING POSITION AS A SMART COMPANY TO WATCH
Hexagon IT Solutions remains committed to maintaining its position as one of the smartest companies to watch by staying true to its core values of innovation, quality, and customer satisfaction. The company's strategic roadmap includes
further investments in emerging technologies, expansion into new markets, and deepening partnerships with key stakeholders. By staying agile, responsive, and forward-thinking, Hexagon IT Solutions aims to continue setting the standard for excellence in the IT industry and beyond.
FUTURE OUTLOOK AND UPCOMING PROJECTS
Looking ahead, Hexagon IT Solutions is excited about the potential of several upcoming projects that promise to push the boundaries of innovation and technology. These projects span various domains, from enhancing cloud computing services to exploring the integration of blockchain technology and quantum computing. By staying at the forefront of technological advancements and anticipating future trends, Hexagon IT Solutions remains poised to deliver transformative solutions that drive value for clients and shape the future of the IT industry.
E R E Z L A M P E R T , Founder & CEO
PATHKEEPER SURGICAL
Empowering Contracts, Enriching Futures
Over the past year, PathKeeper Surgical has achieved several significant milestones, underscoring its commitment to excellence in surgical technology. These milestones include securing FDA clearance, successfully completing over 100 surgeries with outstanding outcomes, gaining recognition from the FDA for its sub-mm accuracy in registration and tool tracking, and widespread adoption in hospitals across the United States and Israel. These accomplishments highlight the company's dedication to delivering cutting-edge solutions that meet the rigorous standards of regulatory bodies and healthcare professionals alike.
DEFINING 'SMARTNESS'
For PathKeeper Surgical, intelligence in business
operations transcends mere technical prowess; it encompasses a holistic approach centered around its core mission of supporting surgeons in optimizing patient care. This intelligence begins with a deep understanding of the needs and challenges faced by healthcare providers, driving the company to continually refine its strategies based on direct feedback and market insights. Moreover, PathKeeper Surgical embodies a culture of continuous improvement, constantly questioning assumptions and seeking innovative solutions to enhance its products and services.
FOSTERING INNOVATION AND ADAPTABILITY
Innovation lies at the heart of PathKeeper Surgical's ethos, permeating every aspect of its
operations. The company nurtures a culture that encourages creativity and experimentation, empowering team members to explore unconventional ideas and approaches. Crucially, this culture is underpinned by a willingness to embrace failure as a natural part of the innovation process, provided it leads to valuable lessons and improvements. By fostering an environment of adaptability and resilience, PathKeeper Surgical remains agile in responding to evolving market dynamics and emerging healthcare trends.
DIFFERENTIATION FROM COMPETITORS
PathKeeper Surgical distinguishes itself from competitors through its groundbreaking AI-based, 3D optical imaging technology, born
out of a collaboration between esteemed spinal surgeon Prof. Schroedder and engineering luminary Erez Lampert. This technology boasts unparalleled precision in navigation, coupled with an efficient workflow and radiation-free imaging capabilities. By harnessing the power of advanced optical tracking and machine learning algorithms, PathKeeper Surgical offers a transformative solution that redefines the standard of care in spinal surgery
ANTICIPATED TRENDS AND PREPARATIONS
Looking ahead to 2024, PathKeeper Surgical anticipates significant shifts in the landscape of spinal surgery, including a growing emphasis on ambulatory surgery centers (ASCs) and the critical role of sagittal balance in achieving optimal patient outcomes. To address these trends, the company is actively developing solutions tailored to the unique needs of ASCs, leveraging its compact, mobile design and cost-effective pricing. Additionally, PathKeeper Surgical is pioneering radiation-free measurement tools to assess patient geometry in real-time, revolutionizing surgical planning and execution.
COLLABORATIONS AND PARTNERSHIPS
PathKeeper Surgical's journey towards innovation and growth is further enriched by strategic collaborations and partnerships
We stay smart by staying inquisitive. We continue to learn from our experiences, from our customers, and strive to develop the best products and teams possible.
with leading healthcare institutions and visionary surgeons. Recent agreements with hospitals in the UK and Mayo Clinic have provided invaluable insights into refining products for specific patient populations, particularly in the realm of adult and pediatric deformities. By leveraging the collective expertise and resources of these esteemed partners, PathKeeper Surgical is poised to accelerate its trajectory towards becoming a nextgeneration leader in spine and orthopedic navigation technology
INCORPORATING SUSTAINABILITY
Sustainability is integral to PathKeeper Surgical's business model, underpinned by a commitment to leveraging technology for maximum efficiency and minimizing environmental impact. The company's embrace of remote work practices, catalyzed by the COVID-19 pandemic, has underscored the potential for reducing carbon footprints and optimizing resource utilization. Moreover, PathKeeper Surgical prioritizes eco-conscious practices, such as carpooling
during team gatherings and opting for eco-friendly accommodations, fostering a culture of environmental stewardship among its workforce.
STAYING AHEAD IN THE MARKET
PathKeeper Surgical's competitive edge lies in its relentless pursuit of innovation and differentiation, driven by its proprietary 3D camera technology and machine learning capabilities. These technological assets form the cornerstone of three groundbreaking projects currently in development: a miniaturized MIS camera for enhanced surgical navigation, a radiation-free deformity software for precise patient measurement, and a robotic surgical system with integrated live-feed capabilities. Through these initiatives, PathKeeper Surgical aims to not only stay ahead but also set new benchmarks for excellence in the spine and orthopedic surgical landscape.
COMPANY CULTURE AND INNOVATION
At PathKeeper Surgical, innovation thrives within a dynamic and inclusive company culture characterized by several core principles.
• Creativity: Encourage out-ofthe-box thinking and risktaking.
• Open Communication: Facilitate idea sharing and
feedback at all levels.
• Continuous Learning: Prioritize employee development and skill enhancement.
• Agility: Adapt quickly to changes and embrace experimentation.
• Set Clear Goals: Set challenging yet achievable objectives aligned with the company's vision.
• Recognition and Rewards: Acknowledge and incentivize innovative contributions.
• Collaboration: Promote cross-functional teamwork and diverse perspectives.
FUTURE OUTLOOK
As PathKeeper Surgical looks towards the future, its vision remains steadfastly focused on advancing surgical technology to benefit patients worldwide. The company is committed to democratizing spine and orthopedic surgery by ensuring
accessibility to high-quality, stateof-the-art solutions, irrespective of geographic location or institutional resources.
By harnessing the power of innovation, collaboration, and sustainable practices, PathKeeper Surgical aims to shape the future of healthcare, delivering transformative solutions that enhance safety, efficacy, and equity in surgical care.
M A R C M I L E W S K I , CEO &
Co-founder
ZUM RAILS
Innovating Transactions, Elevating Experiences
In the ever-evolving landscape of fintech, Zūm Rails has emerged as a trailblazer, reshaping the payments industry with its innovative approach and commitment to seamless financial interactions. Founded in 2019 by Marc Milewski and Miles Schwartz, the company has swiftly scaled from a humble beginning at the kitchen table to a team of 30+ professionals providing groundbreaking payment solutions. Let's delve into the Zūm Rails journey, guided by the vision of its CEO and Co-founder, Marc Milewski.
CONQUERING MILESTONES: A YEAR OF TRIUMPHS
The landscape of open banking and instant payments adoption in the United States has been relatively slow compared to its global counterparts, with notable exceptions like Brazil. However, a
significant stride was made in July 2023 with the launch of FedNow, and the anticipation of forthcoming data-sharing regulations promises a potential acceleration in the domain.
While the journey towards comprehensive adoption continues, Zūm Rails, founded by Marc Milewski and Miles Schwartz in 2019, has emerged as a trailblazer in reshaping consumer payment experiences. Acknowledging the fragmented nature of current payment systems, the Montreal-based company has taken the innovative approach of creating an all-in-one payment gateway that seamlessly integrates open banking with instant payments.
Marc Milewski, drawing from his background in treasury payments and experience as an early employee at Versapay,
identified the need for a unified gateway to address the complexities associated with moving money. In discussing their vision, Milewski stated, "Companies don't want to be payment experts — that's our job."
Zūm Rails has developed software to simplify the intricacies of money transfers across various payment rails, enabling companies to choose the approach that best suits their business needs. The platform leverages "omni rails," encompassing traditional credit, debit, and electronic funds transfer options, as well as realtime alternatives through partnerships with entities such as Visa Direct, Mastercard, MX, and Canada's Interac network.
Managing the flow of money involves identity verification,
direct linking with bank accounts, and facilitating payments according to the customer's preferences, effectively reducing fraud and failed transactions.
Over the past year, Zūm Rails has experienced remarkable growth, processing over $1 billion in payments monthly for more than 500 companies, including notable names like Questrade, Coinsquare, and the Desjardins Federation of Credit Unions in North America. Expanding its reach, the company successfully launched in the U.S. at the end of 2023.
Having bootstrapped the company to a team of 30 individuals, Milewski and Schwartz recognized the need for venture capital to fuel their ambitious initiatives. In a recent Series A funding round, Zūm Rails secured $10.5 million, led by Arthur Ventures. This investment aims to facilitate the company's expansion in the U.S., diversify its payment offerings, and introduce new banking-as-aservice features for merchants. Additionally, Zūm Rails is actively developing a FedNow offering in the U.S., promising FDIC-insured payments within seconds for businesses.
The company's impressive performance has garnered attention, with Jake Olson, Vice President at Arthur Ventures, praising Zūm Rails for achieving profitability without external capital. He emphasized the company's compelling product
positioning, providing organizations with a comprehensive solution for the entire transaction journey and enabling a seamless experience for end-users. Zūm Rails, with its high-growth and capital-efficient approach, stands as a testament to conquering milestones in the ever-evolving landscape of digital financial interactions and instant payments.
DEFINING 'SMARTNESS' IN OPERATIONS AND STRATEGIES
At the core of Zūm Rails' success is its definition of 'smartness' in operations. Marc Milewski articulates the company's commitment to integrating the latest technological advancements, data, and innovative practices into their operations and strategies. Their ability to navigate the business landscape responsively, solving user problems while looking ahead to future risks, underscores their smart approach. Sustainability and ethics further solidify Zūm Rails' commitment to long-term success.
FOSTERING A CULTURE OF INNOVATION AND ADAPTABILITY
Zūm Rails places a premium on creating an environment that fosters innovation. The company's smaller team thrives on top-tier talent, with a focus on solution-oriented problem solvers. An open work environment empowers
employees to be autonomous and collaborative, generating value beyond traditional revenue metrics. This culture of innovation and adaptability has been pivotal in Zūm Rails' journey.
SETTING ZŪM RAILS APART: A UNIFIED PAYMENTS HUB
Zūm Rails distinguishes itself by offering a software platform that replaces entire payments tech stacks with a single, user-friendly interface. Unlike competitors, Zūm Rails provides a centralized hub for businesses, streamlining fund management and payment processes. This unique approach reduces risk and enhances the overall payment experience, setting the company apart as the only solution offering such a wide range of features in a single user interface.
PREPARING FOR INDUSTRY TRENDS IN 2024
As the industry anticipates significant trends in 2024, Zūm Rails is well-prepared. Recognizing the pain points of businesses operating with large tech stacks, the company was built to be scalable and act as an all-in-one payment solution. Viewing payments as more than mere transactions, Zūm Rails sees them as opportunities for an elevated customer experience and enhanced analytics. The company's platform, built with the future in mind, allows for seamless pivoting in response to emerging technologies.
COLLABORATIONS POWERING GROWTH: THE QUESTRADE PARTNERSHIP
Collaborations have played a crucial role in Zūm Rails' success, with the partnership with Questrade standing out. Working closely, they created the first complete instant payment platform, showcasing a shared vision of offering a quicker, more secure, and superior product. This collaboration not only validated Zūm Rails' concept but also provided a market MVP, optimizing workflow and validating their tools in the market.
SUSTAINABILITY IN GROWTH AND OPERATIONS
While Zūm Rails explores limitless software capabilities, it
remains committed to sustainable growth. Rigorous back-end protocols ensure preparedness for any eventuality, providing users and new Zūmers with a thorough and supported experience. Timelines are strictly maintained to prevent user disruptions during feature releases and development deployments, reflecting the company's dedication to sustainability in both growth and operations.
STAYING AHEAD IN AN EVEREVOLVING MARKET
Zūm Rails maintains its edge by diligently identifying and eliminating pain points within users' payment journeys. The company leverages pre-existing tools to analyze transaction data, customer spending habits, and
financial interactions. This proactive approach allows Zūm Rails to focus on continuous improvement, staying ahead in an ever-evolving market without direct competition comparisons.
COMPANY CULTURE DRIVING INNOVATION AND PRODUCTIVITY
Zūm Rails' company culture revolves around giving individuals the freedom to innovate. The fully remote team operates on an outputs-based approach, fostering creativity and accountability. Effective communication across countries and time zones has been key, enabling the team to work, innovate, and succeed together.
MAINTAINING
EXCELLENCE: ZŪM RAILS' FUTURE OUTLOOK
As Zūm Rails looks to the future, maintaining excellence remains a top priority. The company intends to uphold practices that have led to its success, constantly innovating, eliminating friction points within its processes, and contributing to the evolution of the payments space
