many complications and annoyances because of the switch to My.SDSU

BY CORINNE DAVIDSON STAFF WRITER

During the fall 2022 semester, San Diego State University transitioned from WebPortal to my.SDSU, an online portal designed to aid students with admission, tuition and grades.

The university has continued its use of my.SDSU since the start of the 2023 spring semester, and since the switch, students and staff alike said they have run into a plethora of problems.

Selena Dao, a junior integrated marketing communications major, is displeased with the navigational ability of my.SDSU.

“Coming in, WebPortal was all I knew and even from the start, it was really easy to get the hang of. A couple clicks and you saw what you needed,” Dao said. “The formatting of (my.SDSU) is weird, and there are a lot more steps for me to take when looking for something specific.”

Davin Hargrett, a sophomore dance major, had less trouble navigating my.SDSU, but questions why the university made this change as he believed WebPortal was perfectly fine.

“(my.SDSU) is not that hard to figure out. It was just very annoying because it was something that just got sprung upon us,” Hargrett said.

Hargrett said he felt lost when my.SDSU was initially implemented and thought there were not enough resources to help navigate through the online portal.

On WebPortal, students were able third-party websites and apps.

On top of that, my.SDSU’s formatting and layout is confusing to students, and with minimal training, individuals such as Hagrett, feel they are going into the system blind.

Sophomore criminal justice and international security and conflict resolution major, Manny Carrillo, cites complications with the portal’s layout.

“I didn’t learn that a course had prerequisites until it was my registration date. I blame it on my.SDSU’s navigation system,” Carrillo said. “Also, there is no